Office manager jobs in Puerto Rico - 28 jobs

ASM Global the leader in privately managed public assembly facilities, has an excellent opening for the Administrative Manager at Coliseo de Puerto Rico. The position is responsible to schedule and supervise personnel, subcontractors and daily activities involved in the successful execution of events and maintenance of the facilities by performing the following duties personally or through subordinate supervisors. Essential Duties A Manage and supervise the ASM Maintenance software program, Altum. Including, but not limiting to update existing database, produce data reports, analyze trends, and recommends accordingly Interview, hires and train administrative employees Train and supervise employees in Maintenance Program. Coordinates Information Technology personnel and Work orders. Manage projects as required, either using contractors or internal personnel to complete it. Coordinates and oversees projects as required Manage building contractors as required. Negotiation of certain building contracts. Ensure contract compliance Assist Director of Operations on both operational and capital budgeting process Coordinate operations activities with other departments and show related contractors Ensures clear, concise, pertinent, and timely communication to and from other departments to plan and execute efficiently Manage and implement facility rules, regulations, policies, and procedures including, but not limited to OSHA, ADA, SDS and maintenance logs. Ensure operations and set up comply with the local and National Fire Code Procures services, repairs and supplies transactions through both bid and negotiated processes ensuring compliance with company policy Manage and plans with outside vendors and contractors work to assure compliance with safety programs Investigates, analyzes, and resolves operational problems and complaints Knows and ensures all laws codes, ordinances, policies, procedures, risk management efforts, safety precautions, rules/regulations and emergency procedures are followed and develops programs to ensure trainings for employees as needed. Manage the process of compliance of participation of the Green Building Program. Ensure properly reporting Gather information and compile the monthly and quarterly reports as required. Performs other duties as assigned by the Director of Operations. Supervisory Responsibilities Directly supervises employees in the Operations Department. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree (BA) from four-year college or university 2 years related experience in similar position Or equivalent combination of education and experience Experience in project management and contract administration required Experience in building maintenance concepts and procedures Skills and Abilities Excellent verbal, written and interpersonal skills essential Familiarity with OSHA, ADA and related state and federal regulations required Demonstrated technical knowledge of building maintenance and control functions is preferred. Able to work flexible schedules, including weekends, nights, and holidays. Assess situations exercising decision-making authority. Must be able to speak, read, and write Spanish and English Computer Skills Proficient in MS Office Word, Excel, Power Point and Outlook Proficient in Building Maintenance System Certificates, Licenses, Registrations No certifications are required. ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

Managers plan, direct, and coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services.

ASM Global the leader in privately managed public assembly facilities, has an excellent opening for the Administrative Manager at Coliseo de Puerto Rico. The position is responsible to schedule and supervise personnel, subcontractors and daily activities involved in the successful execution of events and maintenance of the facilities by performing the following duties personally or through subordinate supervisors. Essential Duties * A Manage and supervise the ASM Maintenance software program, Altum. Including, but not limiting to update existing database, produce data reports, analyze trends, and recommends accordingly * Interview, hires and train administrative employees * Train and supervise employees in Maintenance Program. * Coordinates Information Technology personnel and Work orders. * Manage projects as required, either using contractors or internal personnel to complete it. Coordinates and oversees projects as required * Manage building contractors as required. Negotiation of certain building contracts. Ensure contract compliance * Assist Director of Operations on both operational and capital budgeting process * Coordinate operations activities with other departments and show related contractors * Ensures clear, concise, pertinent, and timely communication to and from other departments to plan and execute efficiently * Manage and implement facility rules, regulations, policies, and procedures including, but not limited to OSHA, ADA, SDS and maintenance logs. Ensure operations and set up comply with the local and National Fire Code * Procures services, repairs and supplies transactions through both bid and negotiated processes ensuring compliance with company policy * Manage and plans with outside vendors and contractors work to assure compliance with safety programs * Investigates, analyzes, and resolves operational problems and complaints * Knows and ensures all laws codes, ordinances, policies, procedures, risk management efforts, safety precautions, rules/regulations and emergency procedures are followed and develops programs to ensure trainings for employees as needed. * Manage the process of compliance of participation of the Green Building Program. Ensure properly reporting * Gather information and compile the monthly and quarterly reports as required. * Performs other duties as assigned by the Director of Operations. Supervisory Responsibilities Directly supervises employees in the Operations Department. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Bachelor's Degree (BA) from four-year college or university * 2 years related experience in similar position * Or equivalent combination of education and experience * Experience in project management and contract administration required * Experience in building maintenance concepts and procedures Skills and Abilities * Excellent verbal, written and interpersonal skills essential * Familiarity with OSHA, ADA and related state and federal regulations required * Demonstrated technical knowledge of building maintenance and control functions is preferred. * Able to work flexible schedules, including weekends, nights, and holidays. * Assess situations exercising decision-making authority. * Must be able to speak, read, and write Spanish and English Computer Skills * Proficient in MS Office Word, Excel, Power Point and Outlook * Proficient in Building Maintenance System Certificates, Licenses, Registrations * No certifications are required. ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

Our associates celebrate lives. We celebrate our associates. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. JOB RESPONSIBILITIES Accounting Function Oversight * Collections of all accounts receivable * Verifications and payments of all accounts payable invoices * Controls of receipt and deposit of cash payments received * Maintains petty cash account and disburses the same in accordance with company policies and procedures * Reconciliations of all accounts * Cash advance checks * Same Day Check requests * Bank deposits * Verifies/audits cash disbursement reports * Tracks Capital Expenditure Authorizations (CEAs) Operational Activities * Orders supplies for the office and completes inventory counts * Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets * Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments * Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation * Schedules incoming orders and drivers for the ambulate service * Completes various funeral/cemetery reports and files accurately * Supports Sales as necessary requiring an understanding of JD Powers * Assures compliance with all Company policies and procedures to include * Sarbanes Oxley (SOX) audit * Dignity University (DU) training * Interment Verification Training (IVT) audits * Day Sales Outstanding's (DSO) related to financial and administrative areas * Assists in preparing and/or overseeing all funeral/cemetery-related forms * Reviews time cards and administers corporate payroll policies and procedures * Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.). * Ensures new associates receive new hire orientation * Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators * Maintains vehicle records/licenses * Processes expense reports * Updates General Price Lists (GPLs) * Manages all Alarm Systems (codes, working order, etc.) * Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed * Coordinates daily activities with business unit as well as other departments * Trains associates in the proper administration of policies and procedures * Services customers by interacting with families in a professional and compassionate manner * Maintains and updates customer records * Updates company website with current obituaries and ensures obituaries are placed in newspapers * Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations * Behaves in a supportive way to enrich the work environment * Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance * Performs other duties as assigned MINIMUM REQUIREMENTS Education * High school diploma, GED or completion of a diploma-training program at a college or technical school Experience * Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required Knowledge, Skills and Abilities * Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required * Excellent communication skills both orally and in writing * High level of compassion, integrity, and confidentiality * Problem solving skills * Ability to multi task and set priorities * Detail oriented * Must be flexible and able to function in a face-paced environment WORK CONDITIONS Work Environment * Professional Dress is required when in contact with families. Work Postures * Sitting continuously for many hours per day, up to 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours * Working beyond "standard" hours as the need arises Postal Code: 00732 Category (Portal Searching): Operations Job Location: US-PR - Ponce

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. When reporting to the office, the location is on Carelon Global Solutions Puerto Rico building located on 654 Ave Munoz Rivera San Juan, Puerto Rico. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. Schedule: This position will work five days per week on 8-hour shifts. Candidate should have availability from Monday through Friday within the operational hours of 8:00 am - 8:00 pm. Additional hours, including weekends or holidays, may be required based on operational needs. The Manager Associate Customer Care under general guidance and mentoring, provides oversight of a customer service unit. How you will make an impact: Primary duties may include, but are not limited to: May be responsible for establishing department policies and procedures. Audits to monitor efficiency and compliance with policies, prepares specialized reports, may be assigned to special project work consistent with the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Minimum Requirements: Requires BA/BS degree and a minimum of 5 years in a progressively complex customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a proficiency level. Experience in a supervisory role in a call center environment is highly preferred. Previous experience in the healthcare industry preferred. Job Level: Manager Workshift: 1st Shift (United States of America) Job Family: CUS > Service Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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**About Team & About Role:** Rubrik is revolutionizing data security with Zero Trust Data Protection, enabling organizations to safeguard their most critical assets from cyber threats, operational disruptions, and data loss. As the leader in data security and cloud management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. Rubrik is seeking a CXO Experiences & Community Manager to support the development and execution of high-impact executive engagement programs that deepen Rubrik's relationships with CIOs, CISOs, and other senior leaders. Reporting to the Director, CXO Experience and Community, the role is responsible for designing and delivering exclusive CXO experiences that drive strategic dialogue, accelerate trust, and reinforce Rubrik's position as a leader in cyber resilience. **What You'll Do:** + CXO engagement strategy: Participate in the development and execution of a global strategy for immersive and differentiated executive experiences that enhance Rubrik's relationships with top IT and security leaders. + CXO community: Cultivate and nurture Rubrik's global stakeholder CXO community of CIOs, CISOs, CDOs, and CTOs. + CXO database: Partner with the CXO Transformation team to lead the development of Rubrik's CXO database which includes a Speaker's Bureau, CXO Mapping Tool, and a CXOs-on-the-Move framework. + Content & insight development: Work cross-functionally to develop strategic discussion topics, executive briefs, and thought-provoking content that drive meaningful CXO conversations. + Strategic relationship building: Strengthen long-term CXO relationships by creating an engagement model that fosters trust, advocacy, and ongoing collaboration. + Cross-functional collaboration: Partner closely with sales, product management, customer success, and marketing teams to ensure CXO experiences are aligned with go-to-market priorities and sales motions. + Impact measurement: Establish clear KPIs and success metrics to assess the business impact of executive experiences, ensuring continuous improvement and alignment with corporate objectives. **Experience You'll Need:** + +8 years of experience in executive engagement, strategic programs, or high-profile event management within the enterprise IT or cybersecurity industry. +5 years of CXO experience. + Proven ability to design and execute executive experiences that drive business impact and strengthen CXO relationships. + Deep understanding of IT and security leadership priorities, enterprise transformation trends, and industry challenges. + Strong executive presence with the ability to engage and influence senior leaders. + Exceptional program management and cross-functional collaboration skills. + Strong track record of communicating clearly across multiple channels and efficiently managing concurrent projects. + Strong executive presence with the ability to engage senior leaders. + Demonstrates strength in delivering clear, effective communication across varied formats while successfully managing multiple projects in dynamic, fast-paced settings. + Strong written and verbal communication skills, with a proven ability to manage details and seamlessly coordinate across diverse stakeholders. + Experience delivering high-quality programming both independently and collaboratively. **Inclusion @ Rubrik:** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **About Rubrik:** Rubrik is a rapidly expanding global company headquartered in Silicon Valley, revolutionizing data protection and management in the emerging hybrid and multi-cloud world. We are a leader in cloud data management (******************************************************** , enabling enterprises to maximize value from data that is increasingly fragmented across data centers and the cloud. Enterprises choose Rubrik to help develop ransomware remediation strategies, simplify backup and recovery, accelerate cloud adoption, and enable automation at scale. We've been recognized as a Forbes Cloud 100 Company and as a LinkedIn Top 10 startup. Linkedin (******************************************************************** | Twitter (****************************** | RUBRIK (*********************** | \#LI-Remote The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $114,600-$155,000 USD The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $114,600-$155,000 USD **Join Us in Securing the World's Data** Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin (******************************************************************** | X (formerly Twitter) (****************************** | Instagram (************************************* | Rubrik.com **Inclusion @ Rubrik** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. **Our inclusion strategy focuses on three core areas of our business and culture:** + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **Equal Opportunity Employer/Veterans/Disabled** Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ************* if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW (*********************************************************************************************** NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.90 Maximum Salary: $29.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Veterans receive preference in hiring pursuant to applicable law.

Job Title: Office Manager Experience: Previous experience in office management, human resources, recruitment, interviewing, data management. Excellent computer skills; proficient with Microsoft Office applications. Interviewing skills. Bilingual Spanish and English. Characteristics: Attention to detail and accuracy, highly organized, results-oriented, outgoing personality, approachable, tactful, good judgment Job Purpose: Support the overall function of the BullsEye Office in Manati, Puerto Rico Reports to: Human Resources Director Responsibilities: Coordinate the overall management of the BullsEye Office in Manati, Puerto Rico. Office is open five days per week -- Tuesday through Saturday. Receive guests, interview applicants, complete administrative duties, and assist the recruitment team. Learn and monitor the JazzHR applicant tracking system, including creating electronic candidate files, uploading documents, and ensuring that candidates'/employees' pre-arrival and onboarding documents are accurate and uploaded. Send electronic job offers through the JazzHR system for the BullsEye Supervisors, who also recruit part-time. Maintain contact with the Supervisors regarding their candidates' pre-arrival process. Run background checks, schedule drug tests, and complete E-Verify. Recruit, interview, check references, and extend job offers to your own candidates. Explain to candidates the (1) job duties, including physical requirements, (2) optional housing, (3) financial obligations (travel, housing, etc.) and (4) BullsEye's role as an employer/staffing company - not a government program, social service, or charity. Maintain communication with candidates throughout the pre-arrival process. Help facilitate candidates' travel and arrival to the job locations. Answer the office phone, as needed, representing the company in a positive, helpful manner. Answer questions, interview, solve problems, and route calls as needed. Assist with the preparation of job offer packets. Generate leads for job candidates by helping to build relationships with organizations that help individuals find jobs (trade schools, community colleges, refugee resettlements, religious organizations, youth homes, homeless shelters, veterans' groups, Second Chance organizations, etc.). Complete other duties as assigned.

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services,and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s. Carry a cell phone at all times. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. Attend daily and monthly Rooms Merchandizing meetings. Participate in required M.O.D. program as scheduled. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position for Guest Services staff. Assist in preparation of revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all Highgate Hotel credit policies. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Establish and maintain key control system. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. Monitor all V.I.P.'s, special guests and requests. Qualifications At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Long hours sometimes required. Light hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Manages Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervise, counsels, schedules and evaluate staff. Provide leadership and guidance to Front Office staff ensuring consistent quality service is provided. Encourages a team spirit amongst staff members with leadership and guidance greets guests immediately with a friendly and sincere welcome. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment. Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members. Handles guest relocations as required. Prepares daily forecast of expected arrivals and departures. Follow-up on Front Office upselling and makes sure that every transaction is in order. Encourage TM to perform Hilton Honors enrollments. Any other tasks assigned by General Manager or Director. Requirements: High School graduate or equivalent. Four (4) years college degree preferred. Able to stand, sit and walk for the entire shift. Full availability

The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. This position is located in San Juan, Puerto Rico. Your future duties and responsibilities: Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards . Responsible for Daily Reporting (see PWS Section C.4. Deliverables) and with input from the Government Management staff, the Passport Support Manager assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads . Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards . Hire and manage a technically proficient and professionally capable staff throughout the life of the contract . Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services . Conduct continuous improvement activities to realize improved service delivery capabilities and performance . Promote innovation, efficiency, and effectiveness . Resolve problems with minimal disruption to the activities being performed under the contract. . Respond rapidly to surge requests and provide the appropriate levels of qualified staff . Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies . May be requested to provide formal and informal briefings to visitors or at off-site conferences . Support USG in ongoing studies and evaluations . Ensure satisfactory conformance with contract provisions and performance metrics . When assigned to a smaller Agency, the Passport Support Manager will be required to perform cashier closeout duties. Closeout duties such as: verify that the fee matches the type of application submitted, deposit the moneys into a bank designated by DOS, enter deposits into banking system (i.e. OTC . Manager must foster an open environment that aligns with CGI Fed Required qualifications to be successful in this role: . Bachelor's Degree, and; . Eight (8) years of progressive management experience in a production or office environment, including; . Four (4) years managing a team the size and scope of the Passport Center or Agency assigned, including; . Four (4) years managing seasonal/temporary work force, including; . Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook . Due to the nature of government contracts, the ability to obtain and maintain a Secret clearance is required. U.S. Citizenship is required. Desired qualifications/non-essential skills required: - PMP Certification - Bilingual proficiency in Spanish and English is highly desirable. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $63,700.00 - $156,700.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs #CGIFederalJob ##LI-LS1 #PassportUS Skills: Customer Service & Support Detail-oriented Operations Management What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

This is an exciting opportunity to join a talented team of individuals in a role offering professional/personal growth, and the ability to be a key contributor to the organization's continued success.

Full-time Description At RRM, we inspire and support each other through collaboration, respect, and innovation to create environments people enjoy. We're seeking an Office Coordinator who thrives in a fast-paced environment and excels at keeping operations organized and efficient. This role is central to supporting our managers, staff, and clients through top-notch administrative services and office coordination. Your role looks like: Producing, proofreading, editing, and distributing a variety of documents, including letters, reports, proposals, and contracts. Ensuring consistency in branding, formatting, grammar, and compliance with company standards. Assisting project managers with proposals, project setup, meeting notes, and client communications. Coordinating meetings, conference rooms, and travel arrangements. Supporting marketing and business development efforts with event coordination and RFP assistance. Keeping common areas clean, maintaining office materials, furniture, and equipment, and coordinating repairs with vendors or corporate support. Handling supply inventory and ordering, managing service contracts, assisting with subtenants, setting up new hire workstations, and maintaining fleet vehicles. Requirements What you'll bring to the table: High School diploma required. Minimum 5 years of administrative or project coordination experience. Strong proficiency in Microsoft Office. Excellent organizational skills, attention to detail, and ability to manage multiple tasks. Strong written and verbal communication skills. Above & Beyond AA degree or Bachelor's degree from a four-year college or university. Some work experience in architecture, engineering, surveying, landscape architecture or planning firm. Salary Description Base on skills & experience: $27.75- $34.38/hr

Job Description Royal Isabela LLC is seeking a dedicated and detail-oriented Guest Services Manager to play a vital role in managing and optimizing our guest services for our exclusive luxury hotel and prestigious 18-hole golf course. The Guest Services Manager is responsible for overseeing and supporting the front desk, concierge, bell, and guest relations teams to ensure exceptional guest experiences. This role ensures service standards are consistently met, supervises daily operations, coordinates cross-departmental communication, and supports system implementations while maintaining a high level of professionalism and guest satisfaction. Key Responsibilities Supervise and support front desk, concierge, bell, and guest relations teams to ensure seamless service delivery. Train, coach, and schedule staff to uphold resort service standards and guest experience goals. Handle guest inquiries, special requests, and complaints with professionalism and efficiency, ensuring prompt resolution. Monitor group blocks, verifying accuracy of reservations and packages. Ensure package reservations are properly set up and experiences are coordinated with relevant departments. Review reservations through Opera and TravelClick systems to ensure accuracy. Maintain updated package information and communicate package details to relevant departments for flawless execution. Manage guest-facing email accounts (Experience, Info, Reservations), ensuring timely responses and proper handling. Ensure team training on property systems, reservation accuracy, and professional email communication. Assist the Sales Manager with groups, VIP arrivals, and special requests, ensuring personalized and seamless service. Oversee the implementation and training of new systems (Opera, Symphony, Shift4), ensuring smooth adoption across departments. Support the restaurant team during system transitions with operational guidance and troubleshooting. Create and manage weekly schedules for Guest Services, Bellpersons, and Drivers, ensuring optimal coverage. Maintain direct communication with masseuses and experience providers to ensure requests are handled efficiently. Manage member profiles, applying membership rates and creating rates according to membership type. Collaborate with housekeeping, food & beverage, recreation, and other departments to ensure a consistent guest experience. Oversee check-in and check-out procedures to maximize efficiency and accuracy. Manage VIP and group arrivals, ensuring personalized service and attention to detail. Monitor guest feedback through surveys, online reviews, and direct interaction to identify areas for improvement. Prepare and review guest service reports, occupancy trends, and performance metrics. Ensure compliance with safety, security, and brand standards. Lead initiatives to enhance guest loyalty, retention, and satisfaction scores. Education & Experience Requirements Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Minimum of 3-5 years of guest services or front office management experience in a luxury resort or hospitality environment. Experience with Opera, TravelClick, Symphony, Shift4, or equivalent property management systems strongly preferred. Proven track record in staff supervision, training, and scheduling. Experience handling guest complaints, VIP service, and group bookings. Core Competencies Strong leadership and team management skills. Excellent communication and interpersonal abilities (bilingual required: English/Spanish). High level of professionalism, discretion, and problem-solving skills. Detail-oriented with strong organizational and multitasking ability. Customer service driven, with a focus on guest satisfaction and loyalty. Proficiency in Microsoft Office Suite and property management systems. Ability to work under pressure, handle multiple priorities, and maintain a positive attitude. Benefits: Competitive salary and benefits package. Opportunity to work in a prestigious resort and golf club environment. Professional development and growth opportunities. A supportive and collaborative work culture.

Our associates celebrate lives. We celebrate our associates. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. JOB RESPONSIBILITIES Accounting Function Oversight Collections of all accounts receivable Verifications and payments of all accounts payable invoices Controls of receipt and deposit of cash payments received Maintains petty cash account and disburses the same in accordance with company policies and procedures Reconciliations of all accounts Cash advance checks Same Day Check requests Bank deposits Verifies/audits cash disbursement reports Tracks Capital Expenditure Authorizations (CEAs) Operational Activities Orders supplies for the office and completes inventory counts Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation Schedules incoming orders and drivers for the ambulate service Completes various funeral/cemetery reports and files accurately Supports Sales as necessary requiring an understanding of JD Powers Assures compliance with all Company policies and procedures to include Sarbanes Oxley (SOX) audit Dignity University (DU) training Interment Verification Training (IVT) audits Day Sales Outstanding's (DSO) related to financial and administrative areas Assists in preparing and/or overseeing all funeral/cemetery-related forms Reviews time cards and administers corporate payroll policies and procedures Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.). Ensures new associates receive new hire orientation Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators Maintains vehicle records/licenses Processes expense reports Updates General Price Lists (GPLs) Manages all Alarm Systems (codes, working order, etc.) Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed Coordinates daily activities with business unit as well as other departments Trains associates in the proper administration of policies and procedures Services customers by interacting with families in a professional and compassionate manner Maintains and updates customer records Updates company website with current obituaries and ensures obituaries are placed in newspapers Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations Behaves in a supportive way to enrich the work environment Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance Performs other duties as assigned MINIMUM REQUIREMENTS Education High school diploma, GED or completion of a diploma-training program at a college or technical school Experience Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required Knowledge, Skills and Abilities Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required Excellent communication skills both orally and in writing High level of compassion, integrity, and confidentiality Problem solving skills Ability to multi task and set priorities Detail oriented Must be flexible and able to function in a face-paced environment WORK CONDITIONS Work Environment Professional Dress is required when in contact with families. Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours as the need arises Postal Code: 00732Category (Portal Searching): OperationsJob Location: US-PR - Ponce

Job Description The Office Manager for the Engineering Department provides critical administrative and operational support to the departmental leadership. This role serves as the central hub for the department, managing clerical duties, financial processes, and project coordination while acting as a key liaison with other hotel departments. This position is essential for maintaining the efficiency and organization of the back-of-house engineering function. Education & Experience • High school diploma or equivalent required; college coursework in Business Administration, Communications, or a related field preferred. • Minimum of 2-3 years of office management or administrative experience, preferably in a technical, engineering, or hospitality environment. • Fully bilingual (English and Spanish) with excellent written and verbal communication skills. • Must be proficient in company-approved software (MS Office/Google Workspace); ability to troubleshoot basic spreadsheet functions and PC issues. • Working knowledge of financial processes: executing purchase orders, maintaining departmental checkbooks, assisting with month-end closing, and reviewing financial statements for variances. • Experience with project coordination support, including scheduling, document organization, and meeting facilitation. Skills and Competencies • Strong organizational skills with the ability to manage multiple priorities in a dynamic environment. • Ability to serve as a liaison between technical staff, management, and external contacts with professionalism and tact. • A proactive, resourceful, and solutions-oriented mindset. Ability to troubleshoot minor IT issues, improve processes, and anticipate the needs of the engineering team with minimal supervision. • Ability to handle sensitive and confidential information (e.g., financial data, personnel matters, proprietary project details) with the highest degree of integrity. • Exceptional ability to prioritize, multitask, and manage time in a fast-paced environment. Proven skill in providing administrative support for projects, including timeline coordination, meeting management, and document organization. Physical Requirements • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. • Must be able to remain seated at a workstation for extended periods while working on a computer. Must also be able to move about the office environment frequently to access filing cabinets, office equipment, and interact with staff.

**Category:** Leadership and Management Roles ** J1225-1866 **Employment Type:** Full Time ** The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. This position is located in San Juan, Puerto Rico. **Your future duties and responsibilities:** Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards . Responsible for Daily Reporting (see PWS Section C.4. Deliverables) and with input from the Government Management staff, the Passport Support Manager assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads . Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards . Hire and manage a technically proficient and professionally capable staff throughout the life of the contract . Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services . Conduct continuous improvement activities to realize improved service delivery capabilities and performance . Promote innovation, efficiency, and effectiveness . Resolve problems with minimal disruption to the activities being performed under the contract. . Respond rapidly to surge requests and provide the appropriate levels of qualified staff . Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies . May be requested to provide formal and informal briefings to visitors or at off-site conferences . Support USG in ongoing studies and evaluations . Ensure satisfactory conformance with contract provisions and performance metrics . When assigned to a smaller Agency, the Passport Support Manager will be required to perform cashier closeout duties. Closeout duties such as: verify that the fee matches the type of application submitted, deposit the moneys into a bank designated by DOS, enter deposits into banking system (i.e. OTC . Manager must foster an open environment that aligns with CGI Fed **Required qualifications to be successful in this role:** . Bachelor's Degree, and; . Eight (8) years of progressive management experience in a production or office environment, including; . Four (4) years managing a team the size and scope of the Passport Center or Agency assigned, including; . Four (4) years managing seasonal/temporary work force, including; . Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook . Due to the nature of government contracts, the ability to obtain and maintain a Secret clearance is required. U.S. Citizenship is required. Desired qualifications/non-essential skills required: - PMP Certification - Bilingual proficiency in Spanish and English is highly desirable. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $63,700.00 - $156,700.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs \#CGIFederalJob \##LI-LS1 \#PassportUS **Skills:** + Customer Service & Support + Detail-oriented + Operations Management **What you can expect from us:** **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_****************** . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.** We make it easy to translate military experience and skills! Clickhere (*************************** to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.