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  • Office Manager

    Addison Group 4.6company rating

    Office manager job in Raleigh, NC

    Job Title: Office Manager Compensation: $70,000-80,000, could go up based on experience Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k) About the Opportunity: Addison Group is seeking an experienced Office Manager for a direct hire opportunity with a respected oral and facial surgery practice. This is a high-impact leadership role supporting a busy clinic with multiple providers and a large support staff. The ideal candidate will bring strong operational management skills, financial acumen, and the ability to lead with confidence and empathy. Key Responsibilities: Oversee day-to-day operations of a busy dental/medical practice Manage a team of 18 support staff including front office, dental assistants, and hygienists Collaborate with three providers to ensure smooth clinic flow and patient satisfaction Lead initiatives to scale and grow the practice Handle financials, reporting, and practice performance metrics Utilize ADP Workforce Now, DSN, and PowerBI for reporting and management Foster a positive, professional, and accountable office culture Qualifications: Minimum 3 years of medical or dental practice management experience Proven experience managing P&L and large teams Proficiency in practice management systems and reporting tools (PowerBI preferred) Strong leadership skills with the ability to navigate complex personalities Comfortable having difficult conversations and driving performance improvements Excellent communication, organization, and problem-solving skills MUST HAVE DENTAL EXPERIENCE Perks: Direct hire with full benefits Flexible Fridays Opportunity to work with a tenured and mission-driven team Supportive leadership and training from senior operations staff Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $70k-80k yearly 5d ago
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  • Research Coordination Manager

    North Carolina Soybean Producers Association

    Office manager job in Raleigh, NC

    The North Carolina Soybean Producers Association is a private nonprofit organization dedicated to enhancing the profitability of soybean farmers in North Carolina. The association emphasizes economically and environmentally sustainable practices to support the agricultural industry. By serving as a resource and advocate, the organization works toward fostering growth and success for local soybean growers. About the Position The Research Coordination Manager is responsible for the association's strategic objectives for improving soybean production, yield and quality in North Carolina, and for supporting team members' efforts to achieve strategic goals in all areas of the association's work. The Research Coordination Manager manages the association's annual research grant awards to public and private institutions, serves on external committees and workgroups to prioritize research needs and implement collaborative research projects, and advises university faculty and administrators on the association's research priorities, needs and requirements. The Research Coordination Manager is the liaison between the soybean farmer industry in North Carolina and the Extension Soybean Specialist in the College of Agriculture and Life Sciences at North Carolina State University. The Research Coordination Manager represents the association on regional and national soybean research collaboratives. The position is responsible for communications to growers about the association's research investments and outcomes. This function requires collaboration with the association's Communications Manager. The position is full-time, reports to the Executive Director and is in Raleigh, North Carolina. Specific Responsibilities: · Solicit, review and rank research proposals; assist the association's research committee with annual research awards to university faculty and private institutions. · Manage grant-funded projects, oversee lifecycles, ensure deliverables are met, track progress against timelines and budgets. · Ensure compliance with funder requirements for successful project completion, work with team to align activities with project goals. · Support the association's board of directors in setting long-term research priorities and in evaluating the impact of research investments. · Staff the association's research committee and serve as the association's subject matter expert on applied research, agricultural research, and agricultural production. · Attend field days, grower meetings, Extension meetings, regional / national soybean research meetings, and in general represent the association to farmers, to the industry, and to academia. · Draft written articles and other content summarizing and evaluation research project deliverables for publication in association newsletters, reports, and on social media. · Plan farmer-facing soybean production meetings, seminars, conference sessions. · Engage with the North Carolina Extension Service, the Soybean Extension Specialist at North Carolina State University, university faculty and county Extension agents to prioritize, plan and implement soybean production research. · Represent the association at meetings, workgroups and seminars hosted by the United Soybean Board and engage with colleagues from U.S. state soybean boards. Qualifications: · Master's degree or higher in a relevant field of study; formal training or experience in applied agricultural research. · Valid passport; ability to travel within the U.S. and internationally. · Valid driver's license. · Excellent written and oral communication skills. · General knowledge of research methods, basic knowledge of statistics, familiarity with applied agricultural experiments and research protocols on farms and on research stations. · Familiarity with soybean production in the U.S. including currently available seed technology, plant nutrition products, and pesticides, as well as production practices. About You The successful applicant will be able to work in a small-team environment and will support teammate's efforts to create positive impacts for North Carolina soybean farmers. Training in an agricultural discipline such as crop science, soil science, plant pathology, entomology, agricultural engineering or another relevant discipline is expected. A farm background with experience of soybean production and other row crops would be beneficial but is not required. Knowledge of research methods including small plot research protocols and on-farm research protocols is expected. Experience sharing soybean agronomic management advice with growers through Cooperative Extension programs is a plus. The ideal candidate will possess highly effective oral and written communication skills and will exhibit the ability to adhere to timelines and commitments with minimal supervision. Salary and Benefits The position offers a competitive salary commensurate with experience in the range of $75,000 - $105,000, health and dental insurance, and employer-sponsored retirement plan. To Apply The Association will accept applications until the position is filled.
    $25k-67k yearly est. 4d ago
  • Office Manager

    Accentuate Staffing

    Office manager job in Raleigh, NC

    Accentuate Staffing is currently recruiting for an Office Manager for an established company in Raleigh. The Office Manager is responsible for the overall daily operations of the building, overseeing various administrative tasks and managing office resources, and the effective supervision of the Operations Support Section. This role is a central point of contact for all services related to the functioning of the building and staff and will collaborate across departments to find solutions to issues that arise. An ideal candidate is detail-oriented, organized, proactive, has strong customer service skills and experience managing an office building. The Office Manager role will be in-person five days per week. Responsibilities: Oversees daily operations of the building, supply management, events held in the building, grounds maintenance, and vendor management. Serves as the point of contact for property management company for facilities issues. Liaise with facility management vendors, including cleaning, catering and security services Manages the day-to-day functions of the Operations Support Section; manages and oversees the work of the Receptionist, Operations Assistant, and Operations Coordinator. Establish work priorities and ensure deadlines are met and procedures are followed. Ability to learn all the functions of the Operations Support team and serve as backup when a team member needs help or is out of the office. This includes daily mail, reception desk, supplies, light equipment maintenance, catering orders, and fulfillment of various requests for reports, among other responsibilities. Ensures the work of various vendors servicing the building is correct and completed timely. Identify inefficiencies and implement solutions to streamline office workflows and procedures. Plan and manage office allocations and office moves. Collaborate with the Chief Administrative and Communications Officer to ensure security and emergency preparedness procedures are implemented properly; When there are events that affect the building (weather, power outage, etc.), collaborate with the response team to handle notification and instructions to staff. Collaborate with other departments to ensure in-office staff and events onsite are supported from a facilities perspective. Responsible for cross-training staff and maintaining sufficient knowledge of company functions to keep processes and procedures up to date, and re-training staff as needed. Provide back up and/or cover for help desk issues for the IT Director when needed. Leads and manages special projects, including coordinating and overseeing facility improvement and renovation projects. Manage the Vendor Program and Master Vendor List Responsible for facilities-related budgets and Ops Support section budget Provide support to the Operations Department as needed, including planning and coordinating team building functions for the Operations Support section. Holds regular team meetings and 1:1 check in meetings individually with each team member. Provide administrative support to senior management and other staff. Requirements: Strong communication and interpersonal skills to interface with personnel at all levels Exceptional organizational skills with attention to details Proficient with Microsoft Office and strong comfort with learning new software Excellent customer service skills with awareness of internal and external customer needs Willingness to be on-call and respond to facility issues outside of regular working hours. Ability to motivate and guide team members while fostering a culture of accountability and excellence. Education and/or Experience: Two-year degree or equivalent work experience required. Minimum of three years of supervisory/ managerial experience required. Minimum of three years of office management and customer service experience required. Facilities management experience in an office setting preferred Budgeting and financial management experience preferred. Certification in office management, administrative leadership, or related fields a plus. Experience in an IT help desk setting a plus.
    $31k-48k yearly est. 1d ago
  • Office Manager (Psychiatry)

    Deerfield Management Companies 4.4company rating

    Office manager job in Raleigh, NC

    Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patient's physical, mental, and emotional health. We are seeking a conscientious and reliable candidate who brings a strong leadership background to join our team as an Office Manager. This is a full-time position, Monday through Friday, with occasional after-hours as needed. Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers Commitment to maintaining company quality standards Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings Comprehensive benefits package available on the first of the month following 30 days of employment Selected Responsibilities: Complete daily, weekly, and monthly office manager checklists, reports, and documentation. Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence. Handle patient complaints promptly with tact and compassion, involving relevant parties when required. Analyze operational business metrics to drive business and clinical quality outcomes. Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients. Interact with vendors, suppliers, and other related entities as necessary. Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure. Conduct regular staff meetings to share information and address company updates. Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage. Ideal candidates will have a relevant degree, preferably a bachelor's degree, or higher with at least 5 years of experience in medical office supervision required. Other Priorities: Excellent verbal and written communication skills Proven leadership abilities Strong commitment to confidentiality and integrity A growth mindset, with a willingness to learn and adapt Flexibility and resilience in a dynamic environment Effective time management and workload prioritization skills If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
    $82k-110k yearly est. Auto-Apply 7d ago
  • Business Office Manager

    Brookdale 4.0company rating

    Office manager job in Cary, NC

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Leader primarily responsible for the business office operations of the community. Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. Ensures effective communication with associates, residents, families, vendors and other visitors to the community. Ensures that residents are properly billed for services provided and leads the timely collection of receivables. Responsible for overseeing payroll process to ensure that associates are paid correctly. Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department. Brookdale is an equal opportunity employer and a drug-free workplace.
    $59k-85k yearly est. Auto-Apply 2d ago
  • Dental Office Manager

    North State Dental Partners Inc.

    Office manager job in Cary, NC

    North State Dental Partners is seeking a hard-working, engaged, and compassionate Dental Office Manager to join our team (primarily fee for service practice). We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, ortho, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours Mon - Thurs 7am - 4pm What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work Leads with confidence and care What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub allowance
    $42k-63k yearly est. Auto-Apply 60d+ ago
  • Director of the Office of Divine Worship

    C000 Roman Catholic Diocese of Raleigh

    Office manager job in Raleigh, NC

    Job Description The Catholic Diocese of Raleigh, North Carolina, a growing, vibrant Diocese, seeks highly motivated candidates for the position of Director of the Office of Divine Worship. Key Responsibilities: Assists the Diocesan Bishop in his role as the principal liturgist of the Diocese. Serves as a resource on liturgical matters to the Bishop and to the parishes of the Diocese. Coordinates all episcopal and Diocesan liturgies, assuming primary responsibility for providing material and ministerial needs of liturgies celebrated in Holy Name of Jesus Cathedral. Recommends particular norms and praxis in keeping with the universal liturgical norms of the Church. Conducts and is a resource for liturgical formation on the Diocesan and parish levels. Coordinates the celebrations of the Sacrament of Confirmation of Catholics. Minimum Requirements: Bachelor's degree in liturgical studies or a closely related field. Master's degree or Licentiate degree in Liturgy or Liturgical Theology preferred. Practicing Roman Catholic in good standing. Proven experience in planning parish liturgies and participating in the preparation of diocesan liturgies. Preferred understanding of the Spanish language and Hispanic liturgical customs. Strong leadership and communication skills. Demonstrated experience in providing formation on both the Diocesan and parish levels. Employment is contingent upon applicant satisfactorily passing criminal background and reference checks. Must complete diocese-sponsored Safe Environment Training.
    $76k-126k yearly est. 19d ago
  • Dental Office Manager

    Ideal Dental

    Office manager job in Morrisville, NC

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $42k-63k yearly est. 13d ago
  • Director of the Office of Divine Worship

    Catholic Diocese Brand 4.3company rating

    Office manager job in Raleigh, NC

    The Catholic Diocese of Raleigh, North Carolina, a growing, vibrant Diocese, seeks highly motivated candidates for the position of Director of the Office of Divine Worship. Key Responsibilities: Assists the Diocesan Bishop in his role as the principal liturgist of the Diocese. Serves as a resource on liturgical matters to the Bishop and to the parishes of the Diocese. Coordinates all episcopal and Diocesan liturgies, assuming primary responsibility for providing material and ministerial needs of liturgies celebrated in Holy Name of Jesus Cathedral. Recommends particular norms and praxis in keeping with the universal liturgical norms of the Church. Conducts and is a resource for liturgical formation on the Diocesan and parish levels. Coordinates the celebrations of the Sacrament of Confirmation of Catholics. Minimum Requirements: Bachelor's degree in liturgical studies or a closely related field. Master's degree or Licentiate degree in Liturgy or Liturgical Theology preferred. Practicing Roman Catholic in good standing. Proven experience in planning parish liturgies and participating in the preparation of diocesan liturgies. Preferred understanding of the Spanish language and Hispanic liturgical customs. Strong leadership and communication skills. Demonstrated experience in providing formation on both the Diocesan and parish levels. Employment is contingent upon applicant satisfactorily passing criminal background and reference checks. Must complete diocese-sponsored Safe Environment Training.
    $58k-74k yearly est. 60d+ ago
  • Front Office Manager (Hampton Inn and Suites Brier Creek- Raleigh, NC)

    Winwood Hospitality Group

    Office manager job in Raleigh, NC

    Job Description/Summary: Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! The FOM is responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring that guest satisfaction and product quality standards are met. Assist department managers in maintaining all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality; provide an example of exemplary performance for staff to follow. The FOM supervises all shifts - first, second, night audit at Front Desk; breakfast service; drivers as such availability must encompass all time periods as operationally necessary. The FOM will coordinate closely with the Housekeeping Manager to ensure availability of appropriate room types, timeliness of e-check in and conventional arrival rooms. The FOM will work closely with the Engineering Department to minimize downtime of guest rooms and interference of routine maintenance with guest needs. The FOM will maximize REVPAR on a daily basis by implementing steps to maximize room sales on a daily basis and ensure that rate guidelines are followed as dictated by sales strategy, daily rate communications and market conditions. ESSENTIAL JOB FUNCTIONS: 1. Seek opportunities to exceed guest, team member and ownership expectations. Financial Meet or exceed budgeted revenue, profit, and margin for assigned departments and Suite Shop. Accurately forecast / track revenues, manage labor costs and expenses accordingly. Anticipates revenue/cost problems and manages the timing of discretionary expenditures in coordination with General Manager. Analyze budgets and forecasts on an ongoing basis to adjust staffing plans, labor requirements (scheduling Front Desk, Driver, Breakfast Hosts) and operating costs (supplies, uniforms, etc.). Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables, and that these procedures are regularly followed. Produce accurate, timely reports - example: A/R, Aging, Inventories, Rate Report, etc. Proactively identify revenue and / or expense opportunities, potential operational challenges, resolve. Actively seek to maximize occupancy and ADR; implement steps to facilitate the sale of the last remaining rooms on higher occupancy days by providing rate flexibility guidance to GSA team; reach the 96% occupancy threshold whenever feasible. Associate Team Maintain guest service excellence as the driving philosophy of the hotel. Personally demonstrate a commitment to guest service by responding to guest needs. Page 1 of 3 Ensure all hotel staff, including new hires, know all components/features of our guest service guarantee and are trained to meet service standards; develop added value customer service programs. Conduct huddles, regular department meetings, training sessions and incentives that are aligned with hotel goals. Advise and assist team leaders in meeting and exceeding goals. Empower staff to deliver superior service - encourage and reward responsiveness and follow through. Ensure hotel procedures and policies contribute to the delivery of consistent guest service. Marketing and Sales Management Daily strategy for maximizing occupancy and ADR (sell the last rooms at most logical rates). Is familiar with all hotel services, facilities (event space); general knowledge of our competitors. Know how to read BEO's, proactively inspect our setup and preparation; assist where needed. Knows key accounts and ensures that the hotel consistently meets their needs. Human Resource Management Manage human resources functions including recruiting, selection, orientation, training, performance planning and evaluation. Maintain a positive and constructive work environment with excellent communication between all departments and leaders. Ensure that all hotel employees know key hotel policies. Knowledge of workplace injury procedures and steps to prevent such incidents. Ensure that personnel files are accurate and comply with both local and federal laws and regulations. Ensure that training objectives (brand and Winwood standards) and developments plans are completed. Monitor and maintain acceptable turnover levels. Operations Review changes in occupancy, weather, special events, groups in house, and adjust staffing accordingly. Know local health and safety codes, regulations applicable to hotels; CARE and SERVSAFE certified. Recognize and correct potential safety hazards, such as broken doors or railings, fire hazards, etc. Regularly inspect and correct potential security problems, such as locking doors after hours, etc. Understand & follow policies and procedures for key control systems, team members are trained in same. Maintain physical standards by daily inspections of public areas, parking and exterior, hotel vehicles, work areas. Support brand initiatives such as PEP and Light Stay, energy efficiency, waste reduction, recycling. Communicate to guests and staff during capital projects, have strategies to minimize service disruption. Monitor upkeep, safety, and maintenance of the hotel vans - logbook and calendar of preventive care. Coordinate guest transportation needs for both hotels as needed, particularly during activity peaks. Have “Outstanding” Quality Assurance documentation and audit components in areas of responsibility. Page 2 of 3 Inspect a minimum of 20 rooms per week, document and track to cover all rooms in rotation. Monitor and help coordinate event set up, staffing, supplies and costs (product and labor efficiency). Carry out all other reasonable requests to the best of his/her ability. ADDITIONAL RESPONSIBILITIES Our hotel's primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail - all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas. Qualifications EDUCATION AND EXPERIENCE: High School diploma or GED. Six to twelve months related experience and/or training; or equivalent combination of education and experience. Ability to read and write English and perform mathematical computations such as adding, multiplying. Ability to effectively communicate with customers, utilizing tact & diplomacy to solve practical problems. PHYSICAL/MENTAL DEMANDS: While performing the duties of this job, the employee is required to stand, walk, talk, and listen. The employee is required to be on foot for a large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and/or move heavy objects such as tables and cases of food and beverages. Must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds. Physical and Mental Demands and the Environmental Factors Occasional (1 - 33% of the time) Frequent (34 - 66% of the time) Constant (67 - 100% of the time) _F_ Requires bending or twisting _O_ Requires walking and running _O_ Requires kneeling, crouching, stooping or crawling _F_ Requires repetitive movement _C_ Requires standing _C_ Requires using hands to handle, control, or feel objects, tools or controls _O_ Requires working outside in all types of weather conditions _O_ Subject to cuts, burns, and bruises WORKING CONDITIONS Work environment includes large equipment, specialized tools, hot water and cleaning solutions, rolling carts, kitchen and shuttle van with moving parts to avoid. Sleeping rooms, public areas or event room environments A flexible schedule can vary from week to week; must be available to work on weekends and holidays.
    $37k-51k yearly est. 11d ago
  • Office Manager/Bookkeeper

    Ave Staffing

    Office manager job in Chapel Hill, NC

    Job Description Law Firm Office Manager Chapel Hill, North Carolina Join a highly successful, sophisticated boutique firm that serves high-net-worth clients in a professional and focused environment. Our client is a dedicated team of hard-working professionals who value loyalty, grit, and high standards. This is a stable, "in-office" culture where leadership works hard and expects a manager who will protect their time and advocate for the firm's success. The Opportunity We are seeking an Office Manager to serve as the administrative backbone of the firm and the right hand to the Partners. This is a leadership role for someone who is polished, financially savvy, and tech-competent. You will oversee five support staff and manage the firm's bookkeeping, ensuring the office runs with total precision so the attorneys can focus on their heavy client workload. Key Responsibilities Financial Management: Direct handling of bookkeeping and billing; you will become the firm's expert on Tabs3 software. Partner Support: Act as a dedicated advocate for the Partners, "having their back" and prioritizing their needs to ensure smooth daily operations. Staff Leadership: Manage a support team of five, maintaining a professional environment centered on hard work and accountability. Client Service: Provide a polished and professional point of contact for the firm's high-end clientele. Qualifications Financial Skills: Strong background in bookkeeping and legal billing software. Professionalism: A sophisticated demeanor suitable for high-net-worth client interaction. Leadership Style: A management approach that focuses on supporting leadership and maintaining professional boundaries. Availability: This is a full-time, in-office only position. Benefits 100% Paid Health Insurance: The firm pays 100% of the employee's premium. Retirement: 3% 401k contribution. Competitive Pay: A stable and rewarding compensation structure. Salary Range: $70,000 - $85,000 (Open to higher for an "outstanding" candidate).
    $70k-85k yearly 15d ago
  • Office Manager

    Staff Zone/Select People

    Office manager job in Raleigh, NC

    Do you have a passion to help others in your community? Do you thrive in a fast-paced environment? Build a Solid & Rewarding Career at Staff Zone National Leader in Construction Staffing! Staff Zone specializes in meeting the blue-collar staffing needs of the construction, light industrial, and special events industries. Since 2004, we have cultivated Best in Class procedures that bridge workers with jobs. By doing this, we are consistently Constructing Lives by bringing economic and social improvements to the people and their communities in which we are located. The Office Manager, effectively and efficiently, assists with the full operations of the branch. This individual will work directly with the Branch Manager, Sales Manager, our clients, and our workforce to ensure a smooth-running branch. Our ideal candidate would be self-motivated and have strong communication skills. Upon hire you will enjoy: Competitive base salary/paid bi-weekly Monthly bonus opportunity Full benefit package (medical, dental, vision) Great 401(k) with company match Frequent bonus and contest opportunities Continuous training and development Job Requirements: High School Diploma required Strong computer skills, including Microsoft Office Professional phone etiquette Ability to multi-task under pressure Ability to monitor and report problems Autonomous work ethic (ability to perform duties without direct supervision) Responsibilities as Office Manager: Assist Branch Manager with dispatching duties in the morning Manage credit and collections Produce and mail out invoices Promote safety in the workplace Recruiting, in way of taking applications Willing to work a weekend rotating, some holidays as required Process credit applications for new clients Ensure workforce is paid correctly and efficiently; assist with payroll About Us: Staff Zone provides temporary workers for commercial construction, industrial, and special events companies. We are the nations leader in providing labor staffing needs to commercial construction companies with a proven record of 20% revenue growth year after year in our industry. We currently have branches in several states (AL, AZ, CO, FL, GA, SC, NC, TN, VA, and TX), and operate in many more. For more information on our company, please visit us at our website (www.thestaffzone.com). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $31k-48k yearly est. 24d ago
  • Office Manager - Raleigh, NC

    Georgia Spine & Orthopedics

    Office manager job in Raleigh, NC

    Job DescriptionDescription: APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic, spine, and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach, ensuring the highest quality of care for our patients. We are currently seeking a highly motivated, detail-oriented, and experienced Office Manager to lead the administrative and clinical operations of our Raleigh facility. This role is pivotal in maintaining operational efficiency, fostering a positive team culture, and supporting the overall success of our practice. Office Manager Responsibilities • Act as the on-site manager for daily administrative functions, clinical operations, and facility-related issues. • Supervise and support administrative staff, fostering a collaborative and positive work culture • Implement and enforce office policies and ensure compliance with healthcare regulations • Coordinate with other departments to optimize workflow and communication • Collaborate with leadership to enhance office efficiency and patient experience • Address patient concerns and ensure a high standard of customer service • Manage inventory and ordering of clinical and office supplies. • Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed • Receive and distribute mail and packages, including signing for deliveries • Support recruitment, training, and development of administrative and clinical personnel • Assist in developing training materials and coordinating onboarding for new hires • Participate in leadership meetings and ensure alignment with company-wide initiatives • Provide support to medical providers with projects and operational needs • Troubleshoot technology and software systems as needed Requirements: Office Manager Requirements • 2-3 years of management experience in a healthcare setting • Strong knowledge of healthcare regulations and compliance requirements • Excellent organizational, multitasking, and time management skills • Proven ability to lead and collaborate with diverse teams • Strong communication, problem-solving, and customer service skills • High level of integrity and discretion in handling confidential information • Willingness to learn and support various roles within the clinic • Positive, solutions-oriented attitude and a commitment to continuous improvement Office Manager Benefits and Perks • Comprehensive benefits package including medical, dental, vision, and optional add-ons • Paid time off and paid holidays • Mileage reimbursement and travel stipends • Supportive and collaborative work environment
    $31k-48k yearly est. 6d ago
  • Clinical Office Manager

    Wake Radiology UNC Rex Healthcare

    Office manager job in Raleigh, NC

    Clinical Office Manager Are you a seasoned healthcare leader ready for your next adventure? WR, a leading outpatient medical imaging provider, is looking for a Clinical Office Manager to join our team in the Triangle area. Our mission is to provide an unparalleled patient experience with compassionate, results-driven care that shapes the future of medical imaging. What You'll Do In this leadership role, you'll be responsible for the daily operations of our West Raleigh location and Interventional Radiology department, ensuring everything runs smoothly and efficiently. This includes: You'll manage, train, and mentor technologists and nurses, fostering a collaborative and supportive team environment. You'll develop and maintain quality assurance protocols to guarantee patient safety and regulatory compliance. You'll oversee the maintenance, troubleshooting, and acquisition of all imaging equipment. You'll collaborate with interventional radiologists and other healthcare professionals to improve patient care and practice efficiency. You'll manage all aspects of the department's operations, including staff management, budgeting, scheduling, and resource allocation. Who We're Looking For This position requires a dynamic leader with a mix of administrative, clinical, and technical expertise. The ideal candidate will have: At least 3 -5 years of management experience in a healthcare setting. An ARRT (American Registry of Radiologic Technologists) registration in good standing. A bachelor's degree in a related field is preferred; equivalent work experience will be considered. Hands-on experience in radiology is a plus, as is knowledge of interventional radiology procedures, equipment, and imaging systems like PACS. What We Offer At WR, we believe in investing in our team and providing the resources you need to succeed. We offer: A highly competitive salary and comprehensive benefits package, including health, dental, and vision insurance, 401(k), and profit-sharing. Clear pathways for career advancement with continuing medical education (CME) opportunities. If you're ready to elevate your career and join a team that's shaping the future of medical imaging, we encourage you to apply today!
    $31k-48k yearly est. 60d+ ago
  • PIC-Front Office Supervisor/The Westin Raleigh-Durham Airport

    CMC Hotels

    Office manager job in Raleigh, NC

    Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us. We offer our associates an array of benefits, based on eligibility, including: * Competitive wages based on experience * Paid Vacation * Holiday Pay * Medical, Dental, Vision Insurance * Sick Leave * 401k * Marriott Hotel Discounts Job Duties include but are not limited to: * This position will be responsible for supervising the Front Office operations as directed by Hotel management. You will be expected to work Front Desk shifts and assist, train, coach, and guide the front desk team ensuring all associates are following CMC and Marriott policy and guidelines while maintaining guest satisfaction standards. You will report directly to the Front Office Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be knowledgeable of hotel property and in-house events. * Provide guests with information concerning hotel policies and amenities/services. * Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition. * Schedule Front Desk associates keeping hours in budget and overtime under control via manpower reporting. * Supervise daily shift process ensuring all team members adhere to our standard operating procedures. * Verify all Front office associates are in uniform and name tag is present, ensuring your associates are following CMC dress code policy. * Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. * Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards * Supervise the efficient operations of the Front Desk including check in/out procedures as well as familiar with all three working shifts to include proficiency with the Night Audit shift. * As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. * Ensure that all brand quality standards and requirements are completed daily. * Ensure Security for the hotels customers, employees, and property assets. * Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property. Job Requirements: * Minimal 1 year hotel experience is required. * Be self-motivated and able to work independently. * Strong work ethic and a desire to succeed. * Clean background check, and reliable transportation a must. * Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills. * Must be available to work any shift 7:00 am - 12:00 am and weekends.
    $26k-34k yearly est. 45d ago
  • Office Manager / Bookkeeper

    ARU

    Office manager job in Chapel Hill, NC

    Job Description COMPANY INTRO ARU, founded in 2016, has quickly risen to become the U.S. leader in specialty property insurance underwriting, product development, loss control, and technology. INTRO ARU is currently seeking a hyper-organized, numbers-savvy individual to support the company CEO, own the heartbeat of our Chapel Hill office, and help manage certain subsidiary financial operations. This is an in-person role designed for an exceptionally smart, thorough, and curious rising professional who wants to learn fast, shoulder real responsibility, and grow his/her career. If you love order, details, clean reconciliations, crisp writing, and making a team faster and better-read on. A few words from ARU's Co-founder Will Johnson: "I started ARU in 2016 at ground zero, with zero customers, zero revenue, and one big foundational idea: other market participants were operating fundamentally flawed models that were not sustainable . I strongly believed ARU could deliver substantial value by making a clean break from the legacy underwriting methods -- and by building a completely new and innovative approach. But - I must say, believing it and executing it were two very different things, ha! While it certainly has not been easy, amazing work by the ARU team has generated superlative growth and profitability results, and it continues to be incredibly fulfilling to see ARU's original mission be realized. I am now seeking the next great addition to our team, a highly-organized individual who will support me at the company HQ, do the best work of his/her career, and help me do the best work of my career! WHAT WE'RE OFFERING TO YOU: You will have a position in a fast-growing, modern, technology-based company, where your contribution will be critical to the company's success, and where your performance will earn your opportunities for recognition and promotion. You will receive a competitive compensation package, with base annual salary, annual bonus, and company-provided benefits. You will have 100% employer-paid health insurance, paid time off, and a 100% vested retirement plan with company match. PRIMARY DUTIES: Help ARU be the best in the world at what we do, and do not ever settle for mediocrity. Actively participate in ARU's culture of collaborative problem-solving. Treat every assignment as an opportunity to: 1) learn and grow as a professional, and 2) prepare for increased responsibilities in the company. Perform with a high level of polish and professionalism, in all spoken and written communications. Address internal and external business challenges in a graceful and tactful manner. Complete all duties with a high degree of urgency, thoroughness, and accuracy. Office Operations (Own the House) Be the face and backbone of the office: reception, guest experience, meeting prep, mail/shipping, supplies, and vendor coordination. Keep facilities humming: building access, badges/keys, maintenance tickets, safety/compliance checklists, and tidy, professional spaces. Plan logistics for leadership meetings, broker/carrier visits, trainings, and team events (catering, AV, materials, room turns). Bookkeeping & Finance Ops (Own the Details) AP/AR administration: vendor onboarding (W-9s/COIs), purchase orders, invoices, approvals, payment runs, and customer invoicing. Expense & card management: collect receipts, code expenses, close cards monthly, and chase exceptions to zero. Bank and credit-card reconciliations; help maintain an accurate general ledger and clean monthly closes in collaboration with Accounting. Light payroll coordination and benefits deductions with our providers; maintain files and audit trails with precision. Keep simple reporting current (cash/billings/aging) and escalate anomalies early with recommended fixes. Perform as Executive Assistant to Will Johnson E-mail and Task Management: perform as Will J.'s e-mail surrogate and directly manage the CEO's e-mail inbox, related tasks, and all day to day e-mail correspondence. Internal Communications: draft and disseminate internal communications on behalf of Will J., ensuring clarity, consistency, and alignment with ARU's vision and values Manage calendars, travel, and briefing materials. Draft concise internal notes, follow-ups, and checklists; capture actions and drive them to completion. Coordinate special projects and vendor quotes on behalf of leadership; bring options, trade-offs, and a recommendation. Assist Will J. with incidental personal matters such as calendar management, correspondence, donations, and gift selections. HR & Compliance Administration Partner on onboarding/offboarding checklists (equipment, accounts, handbook acknowledgments). Maintain confidential personnel and vendor records according to policy; keep templates and SOPs current. Track key renewals (licenses, insurance certs, subscriptions); keep reminders and owners tight. Perform all duties with the highest levels of discretion and confidentiality, maintaining the privacy of the company and Will J. at all times. Master the use of ARU standardized hardware, software programs, third party software, and processing procedures. Other, as assigned. WHAT WE MINIMALLY REQUIRE - YOUR EDUCATION, EXPERIENCE, AND SKILLSET: Excellent ability to both: 1) LEARN new information and skills, and 2) APPLY new learnings to your professional setting. Demonstrable proficiency in thoroughness, accuracy, organization, resource management, and record-keeping. Exceptional customer service skills, with the strong ability to resolve challenging situations with a patient and calm demeanor. Excellent professional presentation and polish, in the spoken word and written form. Excellent critical thinker and problem-solver under pressure. High intellectual curiosity, with an enjoyment of learning and self-improvement. REQUIRED LOCATION: 80% IN-PERSON / 20% REMOTE The Office Manager role requires an in-person presence in ARU's HQ at UNC's Innovate Carolina Junction in downtown Chapel Hill, NC. As a requirement of the position, the Office Manager must live within a 35 minute commute of Chapel Hill, NC. For exceptionally well-qualified candidates who do not currently reside in this geographic area, relocation assistance may be available. After the initial training period, some remote / work from home may be acceptable in the normal course of business, to be discussed in good faith between Will J. and the Office Manager hire. Expectation: approximately 1 day per week (20%). ABOUT ARU'S CULTURE: We demand excellence from ourselves and those around us; we work accurately and thoroughly, but also with a great sense of urgency; we are excellent critical thinkers and creative problem solvers; we contribute cheerfully to ARU's environment of collaborative brainstorming and respectful debate; we love to explore and experiment, and we are comfortable occasionally blazing a trail that ends up actually being a “bridge to nowhere” -- just as long as we fail fast, pivot appropriately, and become tougher and smarter as a result; we love to learn, read, and grow as human beings; we believe in science-based truths, and we know there is no such thing as an alternative fact. MORE ABOUT ARU: ARU was founded with a goal to use expertise, engineering, and technology to disrupt the legacy marketplace. Our core mission is to deliver a superior experience to our policyholders, while also maintaining sustainability and consistency writing historically-challenging classes of business. To do so, we build and deploy 100% proprietary insurance products, we invest heavily in property loss prevention engineering and research, and we develop home-grown software and other technology. We also focus on collaborative broker and policyholder relationships, which allow us to deliver shared victories for all stakeholders. ARU is part of the Accelerant Insurance family: ********************* Powered by JazzHR GijtyS9FlN
    $31k-48k yearly est. 4d ago
  • Office Manager

    Dr Lane & Associates

    Office manager job in Wake Forest, NC

    Now Hiring : Office Manager (Wake Forest) For 45 years, Lane & Associates Family Dentistry has been a trusted name in providing exceptional dental care across North Carolina. We're passionate about our patients, proud of our fun, team-driven culture, and committed to excellence in everything we do. We're currently seeking a Office Manager to lead our Wake Forest dental team! Position Overview As the Office Manager, you will oversee the day-to-day operations of our Wake Forest office, ensuring an outstanding experience for both patients and team members. This leadership role requires a strong communicator and problem solver who can balance operational efficiency, team morale, and exceptional patient care. Key Responsibilities Manage office operations including staff productivity, scheduling, collections, receivables, and expense control Foster new patient growth through community outreach and marketing collaboration Oversee the office's online reputation and support the team in obtaining 5-star reviews Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director Address and resolve patient and staff concerns with professionalism and empathy Provide ongoing staff training beyond initial onboarding Maintain appropriate doctor/patient ratios for efficient operations Conduct monthly staff meetings and daily morning huddles Manage quarterly inventory and office supply needs Participate in corporate communications and initiatives Perform other duties as assigned Qualifications High School Diploma or GED required Minimum 2 years of experience in a dental office Minimum 1-2 years in a Dental management role Strong leadership and coaching abilities Excellent communication and interpersonal skills Proven conflict resolution and problem-solving skills High level of professionalism and customer service focus Proficiency in dental practice software and computer systems (Denticon experience a plus) Ability to lift 15-20 lbs What We Offer Competitive Pay Quarterly Performance Bonus Potential Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA & more!) 401(k) with Employer Contribution Paid Holidays & PTO Fridays Off at 2 PM! Uniform Allowance In-House Paid Training & Development Engaging Company Events & Social Media Campaigns Volunteer Opportunities (Earn Smile Squad Points for Rewards!) Birthday & Work Anniversary Gifts from Ownership and more!
    $31k-48k yearly est. Auto-Apply 4d ago
  • Customer Experience Manager

    Addison Group 4.6company rating

    Office manager job in Apex, NC

    Job Title: Customer Experience Manager - Manufacturing / Specialty Materials Industry: Manufacturing / Specialty Chemicals / Industrial Operations Employment Type: Direct Hire Compensation: Up to $100,000 base salary Work Arrangement: Fully Onsite (Monday-Friday, 8:00am-5:00pm) Location: Apex, NC About Our Client: Addison Group is working with a global, innovation-driven manufacturing organization seeking an experienced Customer Experience Manager to lead onsite customer service operations at its Apex, NC facility. This role is open due to an internal reorganization and added leadership oversight needs within the customer service function. The organization is seeking a seasoned, hands-on customer service leader with experience in operational environments who can manage escalations, lead a small team, and partner closely with sales, logistics, and operations. The ideal candidate is customer-centric, action-oriented, and comfortable operating in a fast-paced, highly visible onsite role with daily customer interaction. Job Description: The Customer Experience Manager will be responsible for leading customer service operations, managing direct reports, and serving as the primary escalation point for customer and sales issues. This role requires strong experience in order management, SAP, and cross-functional coordination within a manufacturing or industrial setting. This is a fully onsite leadership role within a collaborative, customer-facing environment that blends operations, logistics, and service excellence. Key Responsibilities: Lead and manage customer service staff and daily operations Oversee order entry, customer communication, and issue resolution Serve as escalation point for customer complaints and service issues Partner with sales, logistics, production, and leadership teams Optimize customer service processes and performance metrics Ensure accurate master data maintenance and reporting in SAP Manage vendor scheduling, logistics coordination, and 3PL performance Monitor inventory levels and support stock optimization efforts Build and maintain strong, trust-based customer relationships Qualifications: 10+ years of customer service or customer experience leadership Experience in manufacturing or similar operational environments Prior people management experience required Strong background in order management and customer escalation handling SAP experience required Bachelor's degree preferred (or equivalent experience) Proficiency with Microsoft Excel, Power BI, and Microsoft Office Customer-centric, proactive, and solutions-focused mindset Strong leadership presence with the ability to manage escalations Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities, upon request.
    $100k yearly 2d ago
  • Front Office Manager (Hilton Garden Inn Crabtree- Raleigh, NC)

    Winwood Hospitality Group

    Office manager job in Raleigh, NC

    Job Description/Summary: Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! The FOM is responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring that guest satisfaction and product quality standards are met. Assist department managers in maintaining all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality; provide an example of exemplary performance for staff to follow. The FOM supervises all shifts - first, second, night audit at Front Desk; breakfast service; drivers as such availability must encompass all time periods as operationally necessary. The FOM will coordinate closely with the Housekeeping Manager to ensure availability of appropriate room types, timeliness of e-check in and conventional arrival rooms. The FOM will work closely with the Engineering Department to minimize downtime of guest rooms and interference of routine maintenance with guest needs. The FOM will maximize REVPAR on a daily basis by implementing steps to maximize room sales on a daily basis and ensure that rate guidelines are followed as dictated by sales strategy, daily rate communications and market conditions. ESSENTIAL JOB FUNCTIONS: 1. Seek opportunities to exceed guest, team member and ownership expectations. Financial Meet or exceed budgeted revenue, profit, and margin for assigned departments and Suite Shop. Accurately forecast / track revenues, manage labor costs and expenses accordingly. Anticipates revenue/cost problems and manages the timing of discretionary expenditures in coordination with General Manager. Analyze budgets and forecasts on an ongoing basis to adjust staffing plans, labor requirements (scheduling Front Desk, Driver, Breakfast Hosts) and operating costs (supplies, uniforms, etc.). Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables, and that these procedures are regularly followed. Produce accurate, timely reports - example: A/R, Aging, Inventories, Rate Report, etc. Proactively identify revenue and / or expense opportunities, potential operational challenges, resolve. Actively seek to maximize occupancy and ADR; implement steps to facilitate the sale of the last remaining rooms on higher occupancy days by providing rate flexibility guidance to Front Office team; reach the 96% occupancy threshold whenever feasible. Associate Team Maintain guest service excellence as the driving philosophy of the hotel. Personally demonstrate a commitment to guest service by responding to guest needs. Ensure all hotel staff, including new hires, know all components/features of our guest service guarantee and are trained to meet service standards; develop added value customer service programs. Conduct huddles, regular department meetings, training sessions and incentives that are aligned with hotel goals. Advise and assist team leaders in meeting and exceeding goals. Empower staff to deliver superior service - encourage and reward responsiveness and follow through. Ensure PEP training is up to date. Ensure hotel procedures and policies contribute to the delivery of consistent guest service. Marketing and Sales Management Daily strategy for maximizing occupancy and ADR (sell the last rooms at most logical rates). Is familiar with all hotel services, facilities (event space); general knowledge of our competitors. Know how to read BEO's, proactively inspect our setup and preparation; assist where needed. Knows key accounts and ensures that the hotel consistently meets their needs. Human Resource Management Manage human resources functions including recruiting, selection, orientation, training, performance planning and evaluation. Maintain a positive and constructive work environment with excellent communication between all departments and leaders. Ensure that all hotel employees know key hotel policies. Knowledge of workplace injury procedures and steps to prevent such incidents. Ensure that personnel files are accurate and comply with both local and federal laws and regulations. Ensure that training objectives (brand and Winwood standards) and developments plans are completed. Monitor and maintain acceptable turnover levels. Operations Review changes in occupancy, weather, special events, groups in house, and adjust staffing accordingly. Know local health and safety codes, regulations applicable to hotels; CARE and SERVSAFE certified. Recognize and correct potential safety hazards, such as broken doors or railings, fire hazards, etc. Regularly inspect and correct potential security problems, such as locking doors after hours, etc. Understand & follow policies and procedures for key control systems, team members are trained in same. Maintain physical standards by daily inspections of public areas, parking and exterior, hotel vehicles, work areas. Support brand initiatives such as Light Stay, energy efficiency, waste reduction, recycling. Communicate to guests and staff during capital projects, have strategies to minimize service disruption. Monitor upkeep, safety and maintenance of the hotel vans - logbook and calendar of preventive care. Coordinate guest transportation needs for both hotels as needed, particularly during activity peaks. Have “Outstanding” Quality Assurance documentation and audit components in areas of responsibility. Inspect a minimum of 20 rooms per week, document, and track to cover all rooms in rotation. Monitor and help coordinate event set up, staffing, supplies and costs (product and labor efficiency). Carry out all other reasonable requests to the best of his/her ability. ADDITIONAL RESPONSIBILITIES Our hotel's primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency, and attention to detail - all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas. Our ultimate goal is to benefit both the Hilton Garden Inn Crabtree, RALGIC-2, LLC and the Hampton Inn & Suites Crabtree, RALGIC, LLC (the “Company”) bringing clients, accounts and guests to our hotel while ensuring quality services, efficiency, guest loyalty and the resulting revenues and profitability to the hotel. Qualifications EDUCATION AND EXPERIENCE: High School diploma or GED. Six to twelve months related experience and/or training; or equivalent combination of education and experience. Ability to read and write English and perform mathematical computations such as adding, multiplying. Ability to effectively communicate with customers, utilizing tact & diplomacy to solve practical problems. PHYSICAL/MENTAL DEMANDS: While performing the duties of this job, the employee is required to stand, walk, talk, and listen. The employee is required to be on foot for a large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and/or move heavy objects such as tables and cases of food and beverages. Must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds. Physical and Mental Demands and the Environmental Factors Occasional (1 - 33% of the time) Frequent (34 - 66% of the time) Constant (67 - 100% of the time) _F_ Requires bending or twisting _O_ Requires walking and running _O_ Requires kneeling, crouching, stooping, or crawling _F_ Requires repetitive movement _C_ Requires standing _C_ Requires using hands to handle, control, or feel objects, tools, or controls _O_ Requires working outside in all types of weather conditions _O_ Subject to cuts, burns, and bruises WORKING CONDITIONS Work environment includes large equipment, specialized tools, hot water and cleaning solutions, rolling carts, kitchen, and shuttle van with moving parts to avoid. Sleeping rooms, public areas, or event room environments A flexible schedule can vary from week to week; must be available to work on weekends and holidays.
    $37k-51k yearly est. 2d ago
  • PIC-Front Office Supervisor-Springhill Suites Durham Chapel Hill

    CMC Hotels

    Office manager job in Durham, NC

    Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us. We offer our associates an array of benefits, based on eligibility, including: * Competitive wages based on experience * Quarterly Cash Bonuses * Paid Vacation * Holiday Pay * Medical, Dental, Vision Insurance * Sick Leave * 401k * Life Insurance * Short-Term Disability * Marriott Hotel Discounts Job Duties include but are not limited to: * This position will be responsible for supervising the Front Office operations as directed by Hotel management. You will be expected to work Front Desk shifts and assist, train, coach, and guide the front desk team ensuring all associates are following CMC and Marriott policies and guidelines while maintaining guest satisfaction standards. You will report directly to the Assistant General Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be knowledgeable of hotel property and in-house events. * Provide guests with information concerning hotel policies and amenities/services. * Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition. * Schedule Front Desk associates keeping hours in budget and overtime under control via manpower reporting. * Supervise daily shift process ensuring all team members adhere to our standard operating procedures. * Verify all Front office associates are in uniform and name tag is present, ensuring your associates are following CMC dress code policy. * Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. * Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards * Supervise the efficient operations of the Front Desk including check in/out procedures as well as familiar with all three working shifts to include proficiency with the Night Audit shift. * As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. * Ensure that all brand quality standards and requirements are completed daily. * Ensure Security for the hotels customers, employees, and property assets. * Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property. Job Requirements: * Minimal 1 year hotel experience is required. * Be self-motivated and able to work independently. * Strong work ethic and a desire to succeed. * Clean background check, and reliable transportation a must. * Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills. * Must be available to work any shift 7:00 am - 12:00 am and weekends.
    $26k-34k yearly est. 45d ago

Learn more about office manager jobs

How much does an office manager earn in Raleigh, NC?

The average office manager in Raleigh, NC earns between $25,000 and $59,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Raleigh, NC

$39,000

What are the biggest employers of Office Managers in Raleigh, NC?

The biggest employers of Office Managers in Raleigh, NC are:
  1. Georgia Spine & Orthopedics
  2. Staff Zone/Select People
  3. Slater & Gordon Lawyers
  4. Servpro
  5. Addison Group
  6. Active Soft Inc
  7. Cranfill Sumner
  8. Deerfield Management
  9. Medi-Weightloss
  10. Therapeutics
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