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Office manager jobs in Reading, PA

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  • Dental Office Manager

    Tag-The Aspen Group

    Office manager job in Pottstown, PA

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $50,000 - 55,000/ year Base Plus Incentives! ***Paid like the owner based on profit 3 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Hire, develop, manage, and retain the office staff Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports Experience in sales or sales management High school diploma or equivalent; college degree is preferred A people-centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $50k-55k yearly 4d ago
  • Office Coordinator

    Kelly 4.1company rating

    Office manager job in Douglassville, PA

    Service Office Coordinator - Direct Hire (Onsite) Pay: $23-$26 per hour (DOE) Schedule: Monday-Friday | 8:00 AM - 4:30 PM Join a Team Where Your Work Truly Matters! Are you organized, reliable, and excited about supporting a busy service department? This direct-hire role is perfect for someone who enjoys keeping operations running smoothly, helping both internal teams and customers, and working in a fast-paced office environment. We're looking for a Service Office Coordinator who can handle order entries, purchasing support, technician paperwork, scheduling, and general office operations all while bringing a positive, can-do attitude to the team. What You'll Do Enter and proof all new work orders and budgets Maintain customer records in CRM/Jobscope Prepare and send purchase orders Support purchasing needs (service parts, supplies, logistics, subcontractors) Coordinate rentals, shipping, and contractor activity Manage Fastenal inventory and related reporting Prepare documents and paperwork for field service technicians Assist with travel arrangements, expenses, and timesheet reviews Greet visitors and assist with phone calls Collaborate with Shipping, Purchasing, and Proposals teams Take on additional duties as needed - every day is different! Education: High School Diploma required Skills & Experience: 2+ years of office experience preferred Strong Microsoft Office skills (Excel, Word, Outlook, etc.) Excellent organizational, communication, and multitasking abilities General understanding of Purchasing, Shipping & Receiving Comfortable working onsite full-time Professional, dependable, and team-oriented Physical & Work Environment Full-time onsite in an office environment Occasional collaboration on the shop floor If you're ready to join a company where your work makes a real impact and every day brings something new, we want to meet you. Email your résumé to: Daisy - ************************* or Call: ************
    $23-26 hourly 1d ago
  • Dental Office Manager

    Select Dental Management 3.6company rating

    Office manager job in Pottstown, PA

    *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
    $47k-64k yearly est. Auto-Apply 60d+ ago
  • Accounting Manager - Gilbertsville Office

    Gateway Ticketing Systems 3.4company rating

    Office manager job in Gilbertsville, PA

    For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced Accounting Manager to our team. The Accounting Manager will manage the general ledger and financial close processes, improve accounting processes, and maintain accounting policies and procedures in a fast-paced company. The Accounting Manager will also be responsible for managing a team of accounting and revenue operations staff who work cross-functionally across the organization. This position is in-office and must be able to commute to the Gilbertsville, PA office five days a week. Education and Experience: • Bachelor's degree in accounting or finance. • 5-7 years of accounting experience. • 1+ year of management experience. • Proven ability to implement and refine internal controls. Core Competencies: • Strategic vision to think about larger picture and future department and company goals. • Strong written and verbal communication skills. • Must be able to read, analyze, and reconcile financial reports. • Proficient in Microsoft Office, specifically Excel and Word. • Adaptability with changing perspectives and/or needs. • Ability to prioritize multiple tasks to meet deadlines. • Possess good analytical and problem-solving skills. • Must be able to thrive in a fast-paced environment. • Self-confident to make sound independent decisions. • Assertiveness with ideas and questions. • Ability to successfully interact with a variety of people. • Good customer service skills. • Ability to use discretion as it relates to confidential company and client information. • Attention to detail. • Calm under pressure. • Openness to feedback. • Excellent oral and written communication skills; must be willing and able to interact with and present to all levels of the organization in a clear and concise manner. • Proven ability to lead, train, and develop team. • Must be results-oriented and be able to juggle multiple priorities with limited supervision. • Must have a hands-on approach and success in working in a team-based environment. • Ability to work in a fast-paced environment and prioritize responsibilities accordingly. • Previous experience with ERP/Accounting systems. • Strong organization and project management skills. Job Description: Essential Duties • Responsible for the preparation of various journal entries and account analysis. • Ensure month-end accrual information is accurate, complete, and reported in a timely matter. • Prepare and review monthly account reconciliations and responsible for various accounting activities to maintain accurate records. • Actively involved in the month-end financial close process. • Responsible for researching and recording closing adjustments as requested. • Compile and complete monthly and year end reconciliations. • Responsible for the review of all aspects of deferred revenue recognition. • Perform various duties related to accounts receivable and collections. • Responsible for maintaining fixed asset and prepaid reporting reconciliations. • Responsible for all aspects of hardware inventory including physical inventory . • Implement and maintain strong, effective internal controls over accounting processes to ensure accurate and complete financial reporting. • Responsible for ensuring quoting, maintenance renewals, and annual subscriptions are completely timely by the Revenue Operations team members. • Responsible for assisting with pricing increases and new part numbers. • Assist the Controller with annual budgeting and bi-monthly forecasting. • Accountable for ensuring compliance with the internal authority matrix and budget. • Identify opportunities and implement plans to improve financial operations and increase efficiency. • Promote positive employee experience through timely and well communicated resolution of issues. • Addresses financial questions or concerns timely and accurately. • Ensure that all general ledger balance sheet accounts are reconciled monthly and advise the Controller of any potential exposures in a timely manner. • Oversee the activities of Accounting Department to ensure the accurate and timely dissemination of financial management reports. • Responsible for supervising the accounting procedures of the company. • Engage in critical and confidential aspects of accounting. • Perform other related duties as assigned by Manager. Additional Competencies • An understanding of the General ledger, and its interaction with accounts payable and receivable. • Excellent analytical and problem-solving abilities. • Self-starter with the ability to work independently, communicate progress, develop a plan and execute effectively. Supervisory Duties • This person will directly supervise staff and work closely with internal departments. General Duties: • Complete all tasks and handle all situations in accordance with Gateway's Core Values. • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. • Communicate in a clear, concise, and timely manner, including voicemail and email. • Always promote and uphold the values, mission, and vision of the company. • Read, understand, and comply with the Employee Handbook. • Promote and adhere to all defined policies, processes, and procedures. • Perform other tasks as required by management. Physical Demands: • Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job • Ability to perform repetitive movement actions including walking, standing and sitting for long periods of time to adequately perform the essential functions of the job • Ability to lift up to 30 pounds • Ability to work in inside environmental conditions Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.
    $44k-64k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    Pottstown Family & Cosmetic Dentistry

    Office manager job in Pottstown, PA

    Job Description *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
    $50k-74k yearly est. 12d ago
  • Medical Assitant-Clinical/Office

    U. S. Digestive Health

    Office manager job in Lancaster, PA

    Full-time Description The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary. Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR) Assist providers with physical exams/sigmoidoscopies/bandings as needed Administer Breath Tests Call patients with normal test results at provider's request Answer/return calls to patients with questions or concerns when necessary Receive and distribute all EMR documents and emails Order and pre-authorize special injectable and oral medication Hepatitis C patient follow up with lab orders and results when LPN unavailable Order and monitor sample medications File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers Track procedure and pathology reports and forward to providers Enter recalls in EMR Keep exam rooms clean, neat and always stocked Collect Biohazard Red Bags each month for pick up Take inventory as needed to accurately order supplies Schedule procedures, office visits, labs, radiology, and consultations, when necessary, Log off, shut down and place laptop computers in locked exam room cabinet each evening Displays ability to access, interpret and document relevant patient history. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems Appropriately & accurately sort and place procedure reports in patient charts. Identifies, provides, and records relevant hospital, patient history documentation. Accesses patient laboratory results, using online or telephone procedures, as required. Other duties as assigned Requirements Required High School Graduate Medical Assistant or Nursing Assistant experience. Demonstrates clinical expertise in gastroenterology nursing. Current BLS certification. Participation in ongoing continuing education. Ability to deal compassionately, professionally, and courteously with patients, their families. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Extensive periods of standing or walking. Bending, lifting, and carrying. Normal color perception and corrected visual acuity and hearing to normal range. Involvement with management, providers, staff, and patients and their families Preferred At least one (1) year previous office experience preferred. Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
    $42k-73k yearly est. 60d+ ago
  • Business Office Supervisor

    United Surgical Partners International

    Office manager job in Wyomissing, PA

    Surgical Institute of Reading has an immediate need for a full time Business Office Supervisor! Welcome to Surgical Institute of Reading At Surgical Institute of Reading (SIR), we build relationships that create better care. We partner with physicians and healthcare systems to provide first-class surgical solutions. Our commitment to clinical excellence and operational efficiency allows us to deliver exceptional surgical services that improve patient outcomes. SIR is proud of our inclusive culture-we embrace diversity and value the contributions of every individual. A diverse workforce, combined with an inclusive environment, strengthens our ability to serve diverse patient and physician populations. Business Office Supervisor at the Surgical Institute of Reading The Business Office Supervisor provides day-to-day supervision of the business office staff and will play a vital role in the efficient operation of our healthcare facility. You will oversee and manage the business office operations, ensuring compliance with healthcare regulations and maintaining the highest standards of patient care. This position offers a unique opportunity for career growth in a dynamic and patient-focused environment. Qualifications * Bachelor's Degree in Healthcare Administration, Business, or related field preferred. * Three to five years' supervisory experience required. * Experience in a hospital setting preferred. * Proficiency in accounting and ability to use computer-automated accounting systems. * Experience working in patient registration/records and insurance verification. * Experience working with different types of third-party papers, including HMO, PPO, and Medicare/Medicaid, etc. * Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs and HSAs * 401(k) and access to retirement planning * Paid holidays and vacation Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. #LI-CT1
    $33k-49k yearly est. 10d ago
  • Front Office Manager

    Eden Resort & Suites

    Office manager job in Lancaster, PA

    Job Description OVERVIEW OF ROLE: The Front Office Manager is responsible for managing and directing the day-to-day operations of the Front Office. Must be available to work weekends and holidays. As a member of the Front Office Leadership Team, the Front Desk Manager oversees and leads daily Front Office operations, ensuring smooth shift-to-shift performance and consistent delivery of exceptional guest service. This role serves as the Manager on Duty (MOD) for the Front Office and the resort, acting as a primary point of leadership support for guests and associates. The Front Desk Manager upholds operational standards, resolves concerns quickly, maintains communication across departments, and contributes to a positive and engaged work environment. This position plays a key role in representing resort management and ensuring that the mission and service culture of the property are executed consistently. Compensation: $60,000 - $65,000 depending on experience Responsibilities: Guest Service & MOD Responsibilities Maintain a strong, visible presence at the Front Desk, ensuring accessibility to guests and associates. Serve as Manager on Duty (MOD), handling guest and employee concerns promptly and professionally. Lead service recovery efforts using approved tools and guidelines, documenting all actions accurately. Monitor VIPs, special requests, and guest preferences to ensure personalized service and successful stays. Operational Leadership Ensure each shift is properly prepared, including reservation accuracy, room status review, and communication with Housekeeping, Engineering, and other departments. Supervise Front Office associates and ensure all tasks are completed accurately and on time. Conduct shift briefings/huddles to communicate priorities, updates, and expectations. Review and complete all daily reports, logs, discrepancy checks, and shift documentation before the end of each shift. Monitor daily inventory to ensure all room types are available and not oversold; verify credit limits and take appropriate action on accounts; follow up on open folios and ensure they are closed in a timely and accurate manner; and consistently follow up on guest complaints and requests until full resolution. Audit Front Desk work regularly, including rate overrides, no-shows, adjustments, refunds, discounts, and folio accuracy. Ensure correct and accurate cash handling at all times. Oversee proper use of OPERA, Canary, and HotSOS/Hotsauce systems, ensuring all tasks, requests, and communications are completed accurately and in a timely manner. Maintain excellent communication through these systems and verify that all associates are consistently following proper protocols. Ensure accuracy in all Sonifi charges, gift card transactions, and Best Western Rewards redemptions, including auditing, reconciliation, and immediate reporting of discrepancies. Support the Front Office team during periods of heavy occupancy, typically Friday and Saturday nights, as well as Sunday mornings, ensuring smooth operations and timely guest service. Internal Controls & Standards Ensure all Front Office SOPs are followed consistently and assist in creating/updating SOPs as needed. Monitor queue times and adjust staffing or task allocation to maintain efficient operations. Oversee security and confidentiality of guest and payment information, enforcing PCI and data-security protocols. Respond to emergency situations and ensure associates are trained in safety and emergency procedures. Team Leadership & Development Provide real-time coaching, counseling, guidance, and feedback to the Front Office team. Support recruiting, onboarding, and training of new associates in coordination with the Director of Rooms. Participate in 30/60/90-day check-ins and ongoing skills development for all team members. Address performance issues promptly and escalate concerns as needed. Help foster a positive and supportive work culture based on communication, teamwork, and accountability. Communication & Collaboration Maintain open lines of communication with Housekeeping, Engineering, Sales, and Food & Beverage to ensure smooth operations. Ensure timely follow-up on all interdepartmental needs, requests, and service issues. Provide the Director of Front Office with detailed shift reports, incidents, operational feedback, and recommended action items. Administrative & Operational Support Maintain pars for supplies and ensure ordering is done responsibly to manage costs. Review online guest reviews in coordination with the leadership team and identify service trends or improvement opportunities. Assist in minimizing overtime and managing labor costs effectively. Qualifications: What You Bring Minimum two (2) years of full-service hotel experience in Rooms Division; at least one (1) year in a supervisory role strongly preferred. Strong knowledge of hotel systems; OPERA PMS experience preferred. Ability to work 1st and 2nd shifts, including weekends and holidays. Excellent verbal and written communication skills. Strong problem-solving skills, calm under pressure, and confident in decision-making. Ability to multitask in a fast-paced environment with high guest interaction. High level of integrity in handling financial transactions and confidential information. Intermediate proficiency with Microsoft Office Suite and strong general technology skills. CHS (Certified Hospitality Supervisor) designation preferred but not required. Strong sense of ownership and genuine commitment to exceptional guest service. About Company The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts , the pursuit of excellence in their craft , with a spirit of ownership . BENEFITS: 401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Employee assistance program
    $60k-65k yearly 24d ago
  • Office Operations Manager

    The Manufacturers' Association 2.4company rating

    Office manager job in Manheim, PA

    Ready to Join a Team Where Every Day Brings Something New? Do you thrive in a high-energy, fast-paced environment where leading/managing employees and problem-solving are part of the fun? If you're looking for a dynamic role where your skills make a real impact, PCI Auctions wants to hear from you! We're on the hunt for a reliable, detail-oriented Office Operations Manager to become an essential part of our growing team. In this role, you'll be leading the front office staff of four, playing an integral role in ensuring our customers are taken care of. The ideal candidate is an impactful manager, thrives in organized chaos, is a strategic leader and loves turning challenges into opportunities. If you're passionate about leading a staff, teaching top notch customer service and being part of a company on the move-this could be your perfect fit! Candidates must possess prior supervisory/managerial experience in an office environment over people. Responsibilities & Duties Utilize EOS strategies to Lead, Manage and Hold Accountable (LMA) direct reports for exceptional customer service Provide mentorship to staff to facilitate employee growth and development Create a healthy and motivating work environment and atmosphere Maintain a positive attitude in front of direct reports and other staff Recognize employees with verbal “ataboys” as necessary Complete quarterly conversations with direct reports Handle all disciplinary and performance discussions with direct reports and implements performance plans as necessary Continuously delegate appropriate tasks to team members Develop new training and operational techniques to streamline Front Office & General Office processes and procedures Responsible for ensuring auction invoices are collected on Handle chargeback responses and follow through Handle high level customer issues Oversee the prompt reporting and closing of damage claims Responsible for ensuring adequate coverage is provided for all Front Office responsibilities To succeed in this position, you must possess the following values: ● Hardworking - we work hard but still have fun and you're not afraid to roll up your sleeves to get the job done ● Adaptable - our work environment is never dull, you're comfortable with each day bringing new tasks and challenges ● Understand the Why - you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do ● Thick-Skinned - you embrace challenges and attack them head on Perks ● Paid time off ● 401(k) with company matching ● Weekly paychecks ● Workforce advocate with resource exploration & personal goal setting ● Holiday pay ● Employee referral program ● Professional & personal development opportunities ● Employee appreciation events ● Advancement opportunities ● Employee recognition programs ● Casual environment **we do not offer health benefits** Qualifications & Skills ● Leading/managing employees ● Can compartmentalize stressful situations ● Ability to utilize Microsoft suite and Google Docs, Calander and Meets ● Quick and adaptable learner ● Organized ● Excellent communicator ● Strategic thinker ● ‘Outside the Box' thinker - problem solver Work Schedule Monday through Friday 8:00am - 5:00pm Salary $45,000 - $50,000 annually
    $45k-50k yearly Auto-Apply 60d+ ago
  • Recruiting Manager - Real Estate Office

    Cross Key Management

    Office manager job in Allentown, PA

    Job Description At Coldwell Banker Hearthside, our Managers are more than office leaders - they are builders of culture, champions of growth, and connectors of people and opportunity. We're looking for a Recruiting Manager who thrives on meaningful relationships, drives results, and leads by example. Your Mission: Lead. Recruit. Retain. Educate. Inspire. These five pillars guide everything we do - and we're looking for someone who's ready to live them out daily. Your Core Responsibilities: Recruiting & Retention: Actively attract new and seasoned agents and retain top talent through goal setting, strategic outreach, and weekly accountability with owners and peers. Intelligent Targeting: Leverage smart tools like Relitix and other reports to guide smart, data-driven recruiting. Tracking & Communication: Log all contacts and activity in our Recruiting Tracker to ensure consistent, transparent communication and follow-up. Resource Sharing: Use and improve our recruiting materials. Share what's working, suggest updates, and bring fresh ideas to the table. Leadership & Agent Support: Oversee the daily rhythm of the office and act as a hands-on leader and resource for agents and staff. Core Services Champion: Encourage and support agent adoption of our trusted core and ancillary services. You're a Great Fit If You: Have experience in real estate sales, recruiting, or office management Thrive in a fast-paced, high-accountability environment Love working with people and helping them achieve big goals Are detail-oriented, tech-savvy, and full of positive energy Believe in collaboration, growth, and doing the right thing Why CBH? We're a locally owned, top-ranked real estate company with deep roots and bold ambitions. At Hearthside, leadership isn't about a title - it's about impact. You'll join a leadership team that supports each other, shows up for agents, and works hard to win. Please Note: This is an in-office position based in one of our local real estate offices in Newtown, Collegeville, Lahaska, Allentown, Bethlehem, or Doylestown. Remote work is not available.
    $36k-56k yearly est. 10d ago
  • Office Manager

    Joel's Painting & Contracting

    Office manager job in Lancaster, PA

    Job Responsibilities: Supervise fundamental office operations and compute the duties of employees. Schedule appointments, office meetings and coordinate with all departments. Maintain a positive work environment and ensure the smooth functioning of the office. Oversee the work of technical specialists. Handling paperwork or filing for a specific department. Recording frequent problems and researching potential solutions. Oversee payroll expenses and send invoices. Ensure that the systems operate cohesively. Set up office layout, order office equipment, and arrange necessary repairs in the office. Serve and greet visitors and clients. Answer phone calls and redirect them. Create presentations, produce and manage reports. Manage office trips, including commuting and hotel reservations. Job Skills: A High School diploma, a degree in related courses, and other additional qualifications would be a plus point. Proven experience as an Office Manager. Acquaintance with email scheduling tools like Boomerang. Expertise in MS Office, MS Excel, etc. Experience and knowledge of working with office machines like printers, scanners, etc. Excellent time management skills, strong planning skills, and ability to prioritize work. Ability to use available resources to their optimum level. Computer systems troubleshooting skills will be advantageous. An ability to suggest improvements in various sectors of the organization. Problem-solving capacity. Extra-ordinary verbal communication skills. An inclination towards setting a standard in the market.
    $36k-56k yearly est. 60d+ ago
  • Office Manager

    Liberty Employment Solutions

    Office manager job in Manheim, PA

    With your experience, you know how to support people who are working in an office setting without needing much direction. You're organized, detail-oriented, and take pride in helping others stay focused and productive. You're comfortable juggling schedules, coordinating projects, and making sure nothing slips through the cracks. You want more than just a 9-to-5-you want to contribute to something meaningful. You enjoy being part of a team that's working toward a bigger mission, and you're energized by the idea of helping a growing business thrive. Liberty Employment Solutions exists to help small and medium-sized organizations solve their people pain. We believe in creating People Strategy solutions where HR isn't just about policies, but also about the humans choosing to be on mission with an organization. We help organizations effectively attract, identify, and retain the right humans for their roles and team. If this sounds like a mission you'd like to be a part of, let's connect! Responsibilities: Support internal team members and clients with scheduling, coordination, and admin tasks Prepare documents, reports, and materials needed for meetings and client work Communicate with clients and job applicants via email, phone, and potentially in-person meetings Complete client-specific administrative tasks such as reporting and document preparation Keep things running smoothly by handling day-to-day office coordination Participate in other client-related projects, as requested by the Client's Liberty point of contact Qualifications: Minimum high school graduate (some college preferred) Office experience in small, growing business Effective communication skills Experience working in role with administrative responsibilities Project Coordinator experience, a plus Familiar with Microsoft Office suite What you bring to the table: Authenticity: You show up as you are-honest, reliable, and consistent in how you work and communicate. You don't try to be something you're not. Relational Service: You understand the importance of learning about others - who they are and what's important to them. When you know someone, you know how to serve them. Teamwork: While you can work independently, you know better decisions are made and problems are solved more effectively as a team. You want to help others succeed. Humility: You bring confidence without ego. You're willing to admit when you're wrong so you can learn from your mistakes. Stewardship: You handle details with care, take ownership of your work, and make sure each task is done with excellence. What we bring to the table: A team laser-focused on our Mission: To change the world of work, one small business at a time An opportunity to use your gifts and skillsets to move our mission forward Work/Life Balance Paid Holidays - even for part-time employees! Birthday Days Off Personal and Professional Development Opportunities Is Mission-Driven Support Your Sweet Spot? Apply now or call ************ Relatable Skills/Experience: Hiring Assistant, Recruiting Assistant, Project Assistant, Small Business, Office Coordinator, Communications, Administration, Executive Assistant
    $36k-56k yearly est. 60d+ ago
  • Administrative Lead - Office of Graduate Education Equity Programs

    Penn State University

    Office manager job in Parkesburg, PA

    APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: The Fox Graduate School at Penn State seeks an experienced administrative professional to serve as Administrative Lead in the Office of Graduate Educational Equity Programs (OGEEP) . This position provides direct support to the Associate Dean for Graduate Educational Equity/Chief Diversity Officer for Graduate Education, oversees the daily operations and administrative staff of the OGEEP, coordinates meetings and events, serves as budget assistant, and serves as a resource for internal and external contacts. Key Responsibilities: * Ensure that the Associate Dean is properly briefed, and that agendas and materials are provided and reviewed prior to meetings/events * Manage the Associate Dean's calendar: prepare meeting agendas and take minutes * Coordinate meeting and event logistics to include correspondence, event planning, catering, lodging, travel, and all related financial reconciliation * Respond to incoming communications on behalf of the Associate Dean, OGEEP, and other general administrative support * Assist with all recruiting/hiring needs for the OGEEP * Provide administrative support for working groups and projects that may include data research and summarization, preparation of tables/slides, benchmarking and other tasks as assigned by the Associate Dean * Serve as a budget assistant The Administrative Lead oversees Graduate Assistants working in the office. This position works very closely with students, staff and faculty across the University and represents the OGEEP to coordinate with various businesses and organizations external to the University. This job necessitates providing support and attending events that will occasionally require work after hours and on the weekends, as needed. Education and Experience: This position requires an Associate's degree or higher and 4+ years of related experience, or an equivalent combination of education and experience. The successful candidate must be proficient in Microsoft Office applications and have experience in financial management and reporting. Other qualifications include: * demonstrated mental agility with administrative responsibilities * thoroughness in work and time management skills * experience with event planning and budgetary oversight * capacity for analyzing processes and proposing effective solutions * excellent commitment to fostering diversity, equity, inclusion, and belonging * high level of professionalism and ability to work with minimal supervision Application Instructions: Candidates must submit a cover letter of interest and a resume for full consideration. Review of applicant materials will begin immediately and continue until the position is filled. Work Arrangement: OGEEP is supportive of flexible work arrangements for the successful individual after the initial 6 months of being in the role, based on performance. This position is not eligible for a 100% remote work arrangement. Benefits: Penn State offers competitive benefits to full-time employees, including medical, dental, vision, and retirement plans, in addition to tuition discounts (75% discount for spouse and children), and paid holidays. Please visit ******************************************** for more detailed information. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission. The salary range for this position, including all possible grades is: $42,100.00 - $61,000.00 Salary Structure - additional information on Penn State's job and salary structure. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines University Park, PA
    $42.1k-61k yearly Auto-Apply 60d+ ago
  • Office Manager

    Concern 3.7company rating

    Office manager job in Fleetwood, PA

    Job Description Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve. We are searching for an Office Manager to oversee clerical and administrative support staff, ensuring that day-to-day operations and general administrative functions run smoothly and efficiently across each assigned office location. As the Office Manager, you will support staff in the Easton, Bethlehem, Wyomissing, and Fleetwood offices. What Do I Need? Education and Experience High School diploma or equivalent AND 3 years of administrative office experience (required) 1 year of office supervisory experience (preferred) Other Requirements Maintains required state and federal criminal and child abuse clearances, credentials and/or licenses. AND A valid driver's license and reliable transportation are required. What Will I Do? Supervise assigned staff, evaluate employee performance, and make recommendations for employment actions to the Regional Administrative Manager or Human Resources as necessary. Monitor daily operations, facilitate staff meetings, conduct staff training/coaching opportunities, and manage administrative tasks promoting a growth mindset work atmosphere. Deliver and document supervision, training, and support by providing constructive and timely feedback following agency policies and procedures. Organize and oversee the schedules and workflow of assigned staff. Assist with hiring and training new administrative support staff. Oversee clerical and support services, ensuring tasks are completed in a timely and effective manner. Assist clerical and support staff with assigned duties, particularly when more advanced, skilled, or sensitive work is required. Manage office supply orders. Conduct regular preventative building and office safety checks. Oversee petty cash funds, including reconciliation and bank deposits. Provide or coordinate coverage for office support staff during expected or unexpected staffing shortages. Hours of Work Typical work hours are Monday through Friday during business hours. Ability to work outside a typical work schedule, including evenings, may be required as job duties demand. Location of work varies between assigned office locations. What Will I Get? Salary $34,200 - $41,800 *DOE* Benefits Medical - Eligible the first of the month following 60 days Dental - Eligible the first of the month following 60 days Vision (Agency Paid) - Eligible the first of the month following 60 days Flexible Spending Account 401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!) Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people!) - Employer Paid - includes Primary, Pharmacy, and Urgent Care needs Generous PTO (Increases with Service Milestones) Tuition Reimbursement Mileage Reimbursement 11 Paid Holidays (Including your Birthday) Employee Assistance Program (Resources for you and your family) Short-Term Disability (Agency Paid) Long-Term Disability (Agency Paid) Life & AD&D Insurance (Agency Paid) What Happens Next? After you apply, a member of the hiring team will review your qualifications and experience. If it is determined that you are a good match, we will be in touch to schedule an interview. *EOE*
    $34.2k-41.8k yearly 21d ago
  • Business Office Director

    Residence at Boyertown Management

    Office manager job in Bechtelsville, PA

    Full-time Description We are seeking a Business Office Director to oversee administrative and financial operations that keep our community running smoothly. This role manages payroll, accounts payable, and HRIS records while serving as a welcoming and professional presence for residents, families, and visitors. The ideal candidate will be detail-oriented, organized, and committed to providing excellent service to both staff and residents. Key Responsibilities: Supervise administrative staff and ensure a professional front office presence. Oversee payroll processing and staff timecards. Manage accounts payable, vendor files, billing inquiries, and resident deposits. Process new hire paperwork, maintain HRIS records, and support HR-related tasks. Assist with new resident move-in/discharge documentation. Maintain confidentiality of payroll, employee, and resident information. Prepare and distribute correspondence, mail, invoices, and orders. Support leadership with reports, tours, and administrative projects. Respond calmly and appropriately to emergencies. Requirements Education & Experience: High School Diploma or GED required. 2+ years of clerical, office management, or administrative experience. Proficiency in Microsoft Office required; HRIS/payroll system experience preferred. Skills & Qualifications: Knowledge of general bookkeeping, wage and employment laws, payroll functions, and basic HR practices. Adaptable, teachable and flexible. Professional, courteous presence when interacting with residents, staff, and visitors. Strong leadership and team development abilities. Exceptional proactive time management and organizational skills with attention to detail. Technologically proficient, especially in Microsoft Office. Effective verbal and written English communication skills. Sound judgement and a strong ethical foundation in decision-making. Flexibility to work various hours, including weekends and holidays. Physical Requirements: Ability to lift and carry up to 20 lbs. occasionally. Frequent sitting; occasional standing, bending, reaching, and walking. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. As an equal opportunity employer, we are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you require reasonable accommodation to complete a job application, pre-employment testing, job interview, or to otherwise participate in the hiring process, please contact **************************.
    $73k-118k yearly est. 7d ago
  • Bookkeeper/Office Manager

    Cosurac Contractors

    Office manager job in Skippack, PA

    Cosurac Group of Companies is looking for a BOOKKEEPER/OFFICE MANAGER to join our growing team! This role is a great opportunity for a detail-orientated individual with a minimum of 5+ years' experience in accounting with a minimum of 2 years' experience in a construction office/setting preferred. We are celebrating 55 years in the Construction Industry and are focused on customer satisfaction, quality craftsmanship and employee engagement and retention. We pride ourselves on being a “We” Company that takes the safety of our employees very seriously. We service the Commercial and Industrial markets across the entire United States performing heavy civil work to soundwalls to fencing and beyond! Bookkeeper Responsibilities: Completing data entry daily Collect transactional information and processes Maintain and monitor financial records Be comfortable with day-to-day employee relations by addressing demands, grievances and other issues related to payroll AP/AR performance and reports Quarterly tax reporting and submissions Nurture a positive working environment Maintain pay plan and benefits program Prepare monthly Workman's Compensation Reports, Certified Payroll Reports, and Union Reports Perform AIA billings and processing Perform general entries as necessary Maintain company asset reports and recordings Other functions to be discussed as they arise Bookkeeper Requirements and Skills: 5+ years' Accounting experience and 2 years' minimum experience in a construction office/setting In-depth knowledge of Quickbooks Accounting Software(Desktop Only) Excellent written and verbal communication skills, strong organizational skills, detail-oriented and conscientious Excellent working knowledge of GAAP (Generally Accepted Accounting Principles) Strong numeracy and analytical skills Ability to act with integrity, professionalism and confidentiality Proficient in MS Word, Excel and Outlook, with fast, accurate computer skills Excellent time management skills and ability to multi-task and prioritize work Construction Office Manager Duties & Responsibilities: Serve as the point person for duties including: maintenance, mailing, supplies, equipment, bills, errands, office supplies Answer phones/schedule appointments; copy, scan, and file documents; greet and direct visitors; maintain professional appearance Weekly maintenance of office condition and cleanliness Organize office operations and procedures as necessary Assist in the onboarding process for new hires Organize and manage Accounts Payable/Accounts Receivables Manage in-house Payroll processing on a weekly basis Prepare and Update Safety Programs as needed Establish and maintain job contract files Type Residential proposals and send to client Mange follow ups with residential clients Work with subcontractors to ensure paperwork is in order including contracts, CCB status checks, insurance certificates, and lien releases Track and process invoices for subcontractors and material providers; review invoices and change order requests against contract documents; code invoices to expense categories Prepare monthly Workman's Compensation Reports, Certified Payroll Reports, and Union Reports Communicate with senior management about marketing initiatives and project metrics, as well as brainstorm fresh strategies Benefits Offered: Competitive Wages DOE Company Vehicles (6) Paid Holidays Paid Vacation Days Medical, Dental & Vision Insurance Employee Appreciation/Outings such as Phillies games, golfing, bowling, BBQ's, Gift Cards Call ************ or visit 3890 Skippack Pike, Skippack, PA 19474 Resumes can be emailed to *************************
    $36k-56k yearly est. Easy Apply 23d ago
  • Guest Services and Entertainment Manager

    Spooky Nook Sports-Pa 3.5company rating

    Office manager job in Manheim, PA

    The Guest Services & Entertainment Manager is responsible for creating a welcoming, engaging, and seamless guest experience throughout the sports complex. This role oversees all guest-facing operations, including the front desk, entertainment areas such as arcade, miniature golf course, and golf simulator areas. The manager will develop and manage entertainment programming, supervise staff, resolve guest concerns, and ensure the facility consistently provides a safe, fun, and high-quality environment for all visitors. The ideal candidate has a strong background in customer service, event operations, and staff supervision within a fast-paced sports or entertainment environment. This position will work evenings and weekends. Benefits: Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a full-time team member of the Nook, you will enjoy: Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child care (3-hour increments) Discounts on academy team programs, personal training, event space rental, and more! Local business discounts Key Responsibilities: Lead daily operations of guest services and entertainment areas, ensuring smooth check-in, reservations, and guest assistance. Recruit, train, and schedule guest services and entertainment staff, fostering a customer-first culture. Oversee arcade, golf simulator, and miniature golf area ensuring equipment is clean, maintained and experiences are engaging. Develop new entertainment activities, themed events, and seasonal programming to enhance the guest experience. Monitor and respond to guest feedback, resolving issues quickly and professionally. Maintain high standards of cleanliness, safety, and presentation throughout guest service and entertainment spaces. Collaborate with marketing and programming teams to promote special events, tournaments, and entertainment offerings. Manage budgets, inventory, and vendor relationships related to guest services and entertainment. Ensure compliance with all facility policies, safety regulations, and operational procedures. Serve as a point of contact for facility-related issues during evening/weekend hours and coordinate resolution as needed. Serve as the expert of software systems such as Active Net, Embed, and Agilysys in the guest service and entertainment areas Requirements: Basic Qualifications: Bachelor's degree in hospitality, recreation, sports management, or related field (preferred) or equivalent experience. 2-4 years of supervisory experience in hospitality, entertainment, or sports facility management. Strong leadership, communication, and problem-solving skills. Proven ability to manage staff, schedules, and guest relations in a fast-paced environment. Knowledge of entertainment operations (arcades, golf simulators, events) is a plus. Proficiency with reservation systems, POS, and basic office software. Availability to work evenings, weekends, and holidays as needed.: Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations Integrity to safeguard confidential information Experience communicating with individuals of diverse demographics Initiative to work efficiently with minimal supervision Working Conditions: Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 40 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule will include a majority of evenings, weekends, and may include holidays.
    $31k-39k yearly est. 29d ago
  • Business Manager, CTD

    Invitrogen Holdings

    Office manager job in Allentown, PA

    The Business Manager develops and manages the business relationship with commercial clients, through understanding the client's organization and business needs, in order to improve client service and satisfaction in the overall best interest of Patheon. The Business Manager is technically proficient with respect to client and business requirements and identifies solutions aligned with these requirements. The Business Manager builds a strong foundational business relationship with (key) business accounts to generate business growth through identifying and developing business opportunities, partnering with Sales, and the successful completion of Technology Transfers. The Business Manager will support the Sr. Manager Global Business Management and Technology Transfer Project Managers (TTPMs) with managing and coordinating client-related activities and tasks. Essential Functions: Client Experience and Relationship Management: Acts as the internal client advocate and leader of the business at the site, balancing and driving both the client's and Patheon's requirements and priorities. Develops and manages the business relationship with existing accounts, through understanding the client's organization and business needs in addition to understanding the Patheon network perspective related to the client's business to ensure overall approach is client versus site centric. Coordinate and manage client sample shipments. Coordinate with warehouse staff and QA for all samples handling and shipping. Ensures that expected service levels are being provided and that required planning and technical information is being exchanged appropriately between organizations, through the coordination of information flow, with regard to client's requirements. Leads' engagement of the Voice of Customer (VOC) program measurements develops action plans and handles customer issues process with support from Global Business Management. Ensures resolution of significant issues with the client through coordination and collaboration of internal functional resources to identify, propose and carry out an efficient plan to settle the issue, while protecting Patheon interests and image. Facilitates regular and ad hoc teleconferences and Business Review meetings and practices standard project reporting procedures to client and management (i.e. minutes, agendas, etc.). Ensures client and Site are operating in compliance with MSA (Manufacturing Supply Agreement). In addition to the responsibilities outlined above, the role may involve performing other duties as assigned to support business objectives and team success. Quotations and Supply Agreements: Understands the quotation process, performs commercial assessments, and supports the preparation of quotes for technical changes and customer requests for additional services. Ensures Client and Organization are operating in compliance with contracts. (MSA,QTA,PA) Prepares and submits commercial services proposals to customers. Technical Excellence: Works closely with project managers to assume control of tech transfer projects upon validation. Assesses ongoing business and provides technical solutions to the client to address process robustness or business challenges. Contributes to the identification and implementation of new initiatives with tools within Lean and Six Sigma, Operational Excellence methods. Participates in projects including representing Business Management as a member of process improvement and capital project teams. Assumes ownership of site projects relating to the customer (e.g., purchasing or pricing initiatives, task forces) and follows through to completion. Financial and Forecast Management: Ensures client's forecasts are represented accurately in S&OP process and are posted into 3-year planning model. Seeks to understand changes, risks, and opportunities to demand forecasts by exploring marketplace and gathering business intelligence to create Demand and Business Plans. Verifies congruency vs contractual commitments in forecasts. Requests and implements pricing updates including annual pricing reviews, technical changes, etc. in compliance with MSA terms. Works with Finance to raise collection of overdue invoices, resolves root issues, and in general understands client's financial processes. Understands and implements the key milestones identified in the client contracts including pricing, payment terms, term of contract, yield reconciliation, etc. Maintains and tracks monthly revenue forecasting from project activities and supplementary services. Ensures all projects achieve appropriate profit margins, through the request, analysis and recommendation of existing and new project pricing and proposal strategies for commercial projects for the site. Works closely with assigned accounts with the goal to improve forecast accuracy of client portfolio. REQUIRED QUALIFICATIONS Education: University Degree in Engineering, Science, Finance and/or Business required. Experience: Minimum 3-5 years of previous related experience in project management, account management, sales or marketing with internal or external client-facing responsibilities. Pharmaceutical or Contract Manufacturing industry experienced preferred Equivalency: Equivalent combinations of education, training, and relevant work experience may be considered. Knowledge, Skills, and Abilities: Well organized, enthusiastic and detail oriented. Ability to prioritize multiple tasks. Strong interpersonal and communication skills. Ablility to work in a fast-paced environment. Ability to work both in a team environment as well as independently as required. Ability to influence others to reach agreements and adopt a course of action. Ability to adapt to a changing environment quickly and easily. Ability to develop solutions that are mutually beneficial to the client and to Demonstrated computer proficiency with Microsoft Office programs. Experience in a pharmaceutical environment is an asset. Familiarity with Good Manufacturing Practices is an asset. Demonstrated commitment to our 4i values of Integrity, Intensity, Involvement, and Innovation. Proficiency with English language Standards and Expectations: Follow all Environmental Health & Safety Policies and Procedures. Work harmoniously with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP's and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Actively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines of deliverables in a proactive manner. Consistently strives to improve skills and knowledge in related field. Physical Requirements: Light physical effort and fatigue. Walks, sits or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron. Disclaimer: This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as a comprehensive statement of work, responsibilities, or requirements. Managers and supervisors may assign other duties as needed. Nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully align with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.
    $57k-103k yearly est. Auto-Apply 44d ago
  • Business Manager, St. Peter the Apostle Parish

    Diocese of Allentown 3.7company rating

    Office manager job in Reading, PA

    Job Title: Business Manager FLSA: Non-Exempt Job Status: Full Time Reporting Functions: Reports to Pastor. Job Function: Provides business and financial support to the parish office operations while overseeing the coordination, oversight and activities of the business office. Duties and Responsibilities: Manage parish business office activities. Process bi-weekly payroll for church and school. Insure proper and timely payment of invoices and the posting of deposits and withdrawals from parish accounts. Administer personnel policies for all payroll employees and maintain personnel files on rectory and maintenance staff. Complete paperwork and submit to HR all necessary data for church and school employees on payroll. Submit necessary financial reports associated with the PA school government lunch program. Prepare annual budget for church, school and cemetery in consultation with the pastor and annual budget for school in consultation with the principal and pastor. Prepare quarterly and annual financial reports for church, school and cemetery for presentation to Parish Finance Council and church membership. Be present at key functions and special events (for example, the Annual Parish Festival) beyond normal office hours that involve substantial sums of money and ensure the proper flow of cash and deposit of monies received. Insure proper handling of outside contracts and, for maintenance issues, consultation with the Maintenance Technician. Process grants and enhancements of existing investments and parish endowments. Keeps stationery properly stocked and orders stationery and office material accordingly. Insure the proper functioning of office equipment and computer systems. Insure the proper management of petty cash system. Additional Conditions of Employment Due to the nature and mission of the Catholic Church, all employees are bound to exhibit respect for the teachings and discipline of the Church regarding matters of faith and morals, including maintaining a lifestyle that is in conformity with the teachings of the Catholic Church. Educational Requirements: Minimum of a bachelor's degree or related business experience. Supervisory experience desired. Other Requirements: Background in accounting. Proficiency in reading, writing and conversing in English with an understanding that the primary language of many parishioners is Spanish. Must possess excellent organizational and communication skills. Must exhibit a high degree of integrity, loyalty, dependability, and have a strong work ethic. Position continually requires demonstrated poise, tact and diplomacy. Must possess a high level of interpersonal skills to handle sensitive confidential situations. Must be able to work independently and proficiently. Perform other duties as assigned. Physical Demands: The employee is regularly required to stand, walk, sit, talk, and hear both in person and by telephone; frequent use of equipment that includes repetitive motions and computer eye fatigue. Occasionally required to reach and lift with hands and arms; stoop, kneel, crouch, or crawl, lift and/or move up to 10 pounds. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Working Conditions: Normal office environment. Hours: Full Time, Monday through Friday, 9:00AM to 5:00PM. Position requires attendance at Parish Finance Council meetings. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Interested applicants should submit a cover letter and resume via iSolvedHire or: Monsignor Orsulak & Darlene Hertzog Email: **************************. EOE M/F/D/V
    $28k-35k yearly est. Easy Apply 30d ago
  • Dental Office Manager

    Tag-The Aspen Group

    Office manager job in Ephrata, PA

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $50,000 - 55,000/ year Base Plus Incentives! ***Paid like the owner based on profit 3 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Hire, develop, manage, and retain the office staff Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports Experience in sales or sales management High school diploma or equivalent; college degree is preferred A people-centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $50k-55k yearly 4d ago

Learn more about office manager jobs

How much does an office manager earn in Reading, PA?

The average office manager in Reading, PA earns between $29,000 and $68,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Reading, PA

$45,000

What are the biggest employers of Office Managers in Reading, PA?

The biggest employers of Office Managers in Reading, PA are:
  1. Concern Foundation
  2. Robert Half
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