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Office manager/receptionist certifications allow job seekers to demonstrate their competency as an office manager/receptionist to employers. However, not all office manager/receptionist certifications provide the same value for job seekers.
The best certifications for an office manager/receptionist are Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Word 2010 Certification.
Below is a list of the best office manager/receptionist certifications. Obtaining an office manager/receptionist certification will give you a leg up when you apply for jobs and increase your potential salary.
| Rank | Office manager/receptionist certification | Organization |
|---|---|---|
| 1 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 2 | Certified Medical Office Manager (CMOM) | PMI |
| 3 | Word 2010 Certification | MS |
| 4 | Nationally Certified Medical Office Assistant (NCMOA) | NCCT |
| 5 | Microsoft Office Specialist Master Certification (MOS) | MS |
| 6 | Microsoft Office Specialist: Expert (Office 365 and Office 2019) | Microsoft |
| 7 | Registered Medical Assistant | APA |
| 8 | International Accredited Business Accountant (IABA) | ACAT |
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
The Core-level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities of Microsoft Office Word 2010. The core-level user should be able to use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations.
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual's overall comprehension and expertise of Microsoft Office programs. Microsoft Office Specialist Masters have more than a working familiarity with Microsoft Office programs-they are technically skilled to take advantage of the breadth of features efficiently and effectively.
Demonstrate that you have the advanced skills needed to get the most out of Office by earning a Microsoft Office Specialist: Expert certification in multiple Office programs.
Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
The best office manager/receptionist certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this office manager/receptionist certification:
The most common combination of office manager/receptionist certifications include: Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Word 2010 Certification.
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