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The differences between office managers/receptionist and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and a claims manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $39,696 average annual salary of an office manager/receptionist.
The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for a claims manager are customer service, oversight, and litigation.
| Office Manager/Receptionist | Claims Manager | |
| Yearly salary | $39,696 | $73,369 |
| Hourly rate | $19.08 | $35.27 |
| Growth rate | -8% | -6% |
| Number of jobs | 58,318 | 30,302 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.
A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.
Office managers/receptionist and claims managers have different pay scales, as shown below.
| Office Manager/Receptionist | Claims Manager | |
| Average salary | $39,696 | $73,369 |
| Salary range | Between $27,000 And $57,000 | Between $45,000 And $117,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Zurich |
| Best paying industry | - | Insurance |
There are a few differences between an office manager/receptionist and a claims manager in terms of educational background:
| Office Manager/Receptionist | Claims Manager | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between office managers/receptionist' and claims managers' demographics:
| Office Manager/Receptionist | Claims Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 47.9% Female, 52.1% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |