To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
Manage staff to ensure vault opening, closing and balancing procedures are completed
Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies
Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events
Oversee recruiting/selection, on-boarding and initial training of team members
Administer budget, purchasing, tracking and records retention for business expenses
Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services
Promote member service excellence and lead team to deliver quality service
Liaise with other branches to support business growth and continuity of regional operations
Analyze reports and conduct trend analysis to optimize business performance
Analyze and solve problems without clear precedent
Ensure compliance with all security, safety and emergency preparedness procedures
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines
Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations
Perform supervisory/managerial responsibilities:
Manage daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Perform other duties as assigned
Qualifications
Three years' experience in grade level 76 (or higher) or applicable external experience
Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
Experience in leading and managing in diverse and complex operational environments
Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
Advanced knowledge of functions relating to cash and ATM operations
Working knowledge of financial institution and lending practices, principles and regulations
Working knowledge of retail banking industry best practices
Experience in member/customer service operations
Experience in responding to requests regarding complex financial information/data
Experience in supervising and leading employees
Experience in training and developing staff
Exposure to developing/maintaining community and command relations
Ability to manage multiple priorities independently and/or in a team environment
Effective skill analyzing statistics and reports to determine business performance and trends
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective verbal and written communication skills
Effective word processing and spreadsheet software skills
Desired Qualifications
Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Available Monday - Saturday: hours based on business needs.
Location: 657 Peary Street, Newport, Rhode Island 02840
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$61k-75k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Customer Experience Manager - Victoria's Secret - Providence Place - Providence, RI
Victoria's Secret 4.1
Office manager job in Providence, RI
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $23.00
Maximum Salary: $31.40
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$23-31.4 hourly 3d ago
Office Manager
City Personnel 3.7
Office manager job in Cranston, RI
Job DescriptionWe are seeking a high-caliber OfficeManager to anchor the daily operations and serve as a central administrative pillar for an expanding organization. This position is perfectly suited for a meticulous professional who thrives on managing facilities, streamlining workflows, and ensuring the workspace remains productive and professional.
Company & Job Highlights:
Direct Hire: A permanent, full-time career opportunity.
Competitive Pay: Annual salary range of $50,000-$55,000.
Dynamic Scope: A high-visibility role with diverse responsibilities and autonomy.
Team-First Culture: An engaging workplace where no two days are the same.
Strategic Partnership: Work directly with the leadership team to enhance organizational efficiency.
Established Foundation: Join a secure company with well-defined systems and a history of success.
Responsibilities of the OfficeManager:
Direct day-to-day office functions to maintain a tidy, high-functioning, and welcoming workspace.
Control the procurement of office essentials, monitor stock levels, and cultivate vendor partnerships.
Keep precise logs for office expenditures, inventory assets, and internal documentation.
Draft and finalize paperwork concerning incoming shipments, deliveries, and operational reporting.
Orchestrate logistics for couriers, outgoing mail, and specialized freight.
Act as the primary liaison for external contractors, including IT support, janitorial staff, and facility maintenance.
Audit the status of office equipment and furniture, scheduling routine service or necessary repairs.
Facilitate the planning of corporate travel, internal board meetings, and company-wide events.
Lead inventory counts and reconcile records to ensure data integrity.
Manage the intake and distribution of all corporate correspondence and sensitive documentation.
Support the executive team with budget oversight, financial reporting, and ad-hoc project management.
Represent the firm as the first point of contact for stakeholders, clients, and guests.
Qualifications of the OfficeManager:
Education: Associate's degree or equivalent academic background is preferred.
Experience: Proven track record in office administration, facility coordination, or operational management.
Attention to Detail: Exceptional organizational talent with a focus on precision and error-free work.
Agility: The capacity to pivot between shifting priorities in a high-energy setting.
Communication: Refined verbal and written skills for professional internal and external interactions.
Coordination: Demonstrated success in managing service providers and coordinating across departments.
Technical Knowledge: Familiarity with record-keeping protocols, supply chain documentation, and basic analytics.
Critical Thinking: Strong aptitude for problem-solving and handling interpersonal challenges with poise.
Integrity: A reputation for maintaining confidentiality and high professional standards.
Software: High proficiency in the Microsoft Office Suite (Excel, Word, Outlook).
Systems: Comfortable utilizing digital inventory tools, databases, and modern office technology.
Submit your resume today for immediate consideration!
Want to explore more exciting job opportunities?
Click here
Please Note:
City Personnel offers extended interview hours from 7 am-7 pm upon request
Join a Top Workplace in Rhode Island!
Recognized as one of
The Providence Journal's Top Workplaces
, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.
Ready to take the next step in your career?Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match!
IND123
$50k-55k yearly 15d ago
Manager Customer Experience
The Hertz Corporation 4.3
Office manager job in Providence, RI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$100k yearly 60d+ ago
Manager ACT II Team $5,000 retention bonus
Care New England Health System 4.4
Office manager job in Providence, RI
is eligible for $5,000 retention bonus. The Providence Center Manager ACT II Team oversees the daily operations of the Assertive Community Treatment (ACT II) team within TPC's Certified Community Behavioral Health Clinic (CCBHC) model. Individuals served by the ACT II team have complex Serious and Persistent Mental Illness (SPMI) and benefit from a coordinated, multidisciplinary approach to care. This level of service is designed for individuals who may not require the ACT I (High Intensity) level of support but would benefit from ongoing team-based collaboration to assist with treatment, rehabilitation, and community integration.
The Manager is responsible for supervising the ACT II team, ensuring fidelity to ACT standards, and maintaining service intensity consistent with program expectations. This includes overseeing day-to-day operations, providing clinical leadership, and performing direct service duties when applicable. The Manager develops and sustains a continuum of care that promotes recovery, diverts consumers from hospitalization when clinically appropriate, supports timely step-down services for those transitioning from inpatient care, and coordinates appropriate consumer services with Emergency Services and community partners.
Duties and Responsibilities:
Supervise the daily operations of the team.
Ensure team adheres to evidence-based ACT model of care.
Coordinate clients care; oversee clients admissions to and discharge from the team.
Conduct regular supervision meetings with staff and maintain records of the meetings per BHDDH requirements.
Track clients hospital admissions and support the team in collaborating with inpatient teams to coordinate client care.
Provide leadership to staff regarding training, risk management, and daily operations.
Facilitate an environment that supports staff participation and encourages self direction and team building.
Facilitate treatment planning meetings for the development, review and implementation of person-centered, recovery oriented treatment plans, in a timely manner.
Ensure that confidentiality and the highest standards of ethics are maintained by staff when treating clients, in accordance with Center policy and legal requirements.
Ensure the staffs quality and timely completion of Health Information Management (HIM) and other required documentation.
Perform administrative functions in a timely manner and in accordance with Center policies; interviewing prospective employees, disciplining staff, completing performance evaluations, oversight of petty cash, etc.
Develop staff schedules to assure on-call and adequate coverage to meet clients needs.
Maintain client contact and caseload statistics. Ensure staff compliance with standard.
Provide orientation and training to new staff.
Assist with ongoing training and staff development.
Conduct record audits of staff records in accordance with Center requirements. Establish plans of improvement as needed.
Ensure that staff participating on committees regularly attend meetings and report back to the department on committee activities.
Serve as a member of the ACT services Management Team to develop programs, in-service trainings, solve problems, and generate ideas and to implement Center policies.
Address staff performance concerns, monitor overdue documentation, etc.
Audit and approve time sheets.
Carry a small caseload when needed and provide direct service.
Deliver person-centered, recovery-oriented clinical services as part of a multidisciplinary team providing comprehensive treatment, support, and rehabilitation to individuals with Serious and Persistent Mental Illness (SPMI).
Ensure service intensity aligns with ACT II (Moderate Intensity) standards, including a minimum of five (5) or more client contacts per month, with at least three (3) contacts conducted in person (Home, Office, Community Setting) OR Four (2.5) hours of qualifying services per client, per month in person with a focus on community base treatment. These contacts may be provided by any member of the multidisciplinary team to meet client needs.
Treat clients with respect and use a flexible approach in diverse populations.
Provide supportive counseling, problem-solving, and limit setting to clients.
Establish attainable goals with the clients.
Involve clients, families, team members, agencies and others in planning care treatment to establish attainable goals for clients.
Assist clients in deciding which goals they want to accomplish.
Assist clients with basic activities of daily living. Encourage clients to attain the highest possible levels of independence.
Accept the values and lifestyles of clients.
Collaborate with a multi-disciplinary team in the development and implementation of therapeutic services; to include working with individuals with mental health and/ or substance use disorders.
Provide regular updates to other members of the multidisciplinary team and present clinical case overviews as required.
Accompany clients to community appointments with agencies, clinics, doctors, etc.
Make assessments and provide appropriate crisis interventions and risk management as needed.
Assess clients' unmet needs (psychological, substance use, physical, housing, psychiatric).
Identify, assess and respond to crisis situations.
Use a flexible approach with a diverse population.
Perform in a calm and professional manner during crisis or emergency situations.
Utilize evidence-based tools (PHQ9, CSSRS) to assess for suicide risk.
Coordinate with team QMHP or emergency services for additional assessment when indicated.
Teach clients adult daily living skills.
Teach, supervise and assist clients with doing household chores, laundry, room cleaning, etc.) using realistic situations.
Use a step-by-step process when teaching skills.
Use positive reinforcement and encouragement.
Integrate skills training in all aspects of treatment plan.
Maintain a clean, healthy and safe environment at all times.
Assist clients with budgeting and money management.
Arrange for move for clients.
Help form a nutritional plan and assist clients with food shopping.
Initiate treatment and advocate for clients within network of care.
Schedule appointments for clients within The Center and with outside agencies.
Assist clients with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor).
Complete required interagency and other necessary paperwork.
Identify, obtain, and maintain housing and necessary household goods and furnishings.
Monitor clients during spend down process, complete DHS applications as necessary
Complete recordkeeping in accordance with Health Information Services (HIS) and other center requirements within required time frames and abide by center confidentiality policy.
Complete daily activity logs.
Complete progress notes with appropriate format.
Develop and implement a plan of care with ongoing consumer input.
Complete a clear, specific, behaviorally oriented treatment plan as required, with consumer signature.
Monitor confidentiality in accordance with Center policy and legal requirements.
Complete required reports and evaluations (MHPRR checklist, Psycho-social form).
Follow required office procedures in a cooperative manner.
Initiate and process incident reports as per Center guidelines.
Adhere to Infection Control protocols. --Ensure all members from the team are adhering to above standards
Maintain cooperative relationships with Center staff, clients, community agencies and the public
Communicate with various local agencies and other departments or teams at The Center.
Work in cooperation with co-workers and supervisory staff.
Deal with team members regarding problems in a constructive manner.
Accept and use direction and supervision.
Benefit from constructive criticism.
Transport clients in own vehicle or Center van (as available and only when indicated) to planned activities and appointments.
Drive carefully and abide by traffic rules.
Ensure that seat belts are worn by all traveling in Center or employee-owned vehicles.
Attend trainings and conferences.
Provide feedback to staff on the content of educational programs attended.
Attend mandatory in-service trainings and other trainings required.
Monitor staff compliance with required trainings Perform duties in accordance with departmental goals, objectives and standards.
Adjust to meet changes in team scheduling.
Provide information for clinical treatment and team decisions.
Participate in developing team goals and objectives.
Analyze the delivery of service and recommend corrective action.
Identify team educational/training needs.
Perform select maintenance activities: inventory control and/or stock medication; special equipment checks.
Additional Duties for RN Candidate:
Triage and assess assigned clients on the team.
Assess and evaluate client health care data collected through interviewing, observation, record review and team input.
Perform integrated care in accordance with appropriate medical protocol.
Identify expected outcomes of care, individualized to the client, with the goal of improving clients overall health.
Evaluate the consumer's response to the plan of care and update the plan based on clients response.
Instruct clients and families concerning the disease process, plan of treatment and rehabilitation course, using available teaching materials when appropriate.
Educate clients on the various medications on the expected effects and side effects.
Question any aspect of the clients treatment regimen which endangers the level of wellness.
Administer medications as per prescriber orders (Injections and PO).
Implement appropriately prescribed medication regimen while following the 6 rights of medication administration.
Monitor lab results and complete related documentation.
Ensure that externally prescribed medications (from outside providers i.e. PCP) are accurately documented in EMR.
Liaise with treatment team and pharmacy regarding medication changes to ensure clients receive accurate and most current prescribed medications.
Coordinate activities regarding consumer hospitalization.
Follow up with clients post-hospital discharge to provide support and education regarding recommendations resulting from inpatient stay.
Complete medication reconciliations, review hospital discharge paperwork, and communicate any changes or significant findings to treatment team, including prescriber.
Complete initial and annual nurses assessment forms.
Serve on appropriate Center committees.
Attend meetings and report committee activities to staff.
Other duties as assigned.
Supervisory Responsibilities:
Directly supervises all employees on the team. Carries out supervisory responsibilities in accordance with Center policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems.
Requirements:
Bachelors degree in Human Services, or related required. Masters degree preferred.
RN candidates: Associates degree required; Bachelors degree preferred.
Eligibility for QMHP preferred.
Licensure required: LICSW, LCSW, LMHC, LMHC-A, LMFT, LMFT-A, LCDP, or RN.
Minimum 3+ years experience working with psychiatrically disabled consumers in a community support setting and knowledge of the special needs of the deinstitutionalized consumer, knowledge of BHDDH rules and regulations and community resources. Demonstrated success in program development in relation to assertive community treatment teams.
Bilingual Spanish preferred.
Ability to read and interpret documents such as policy and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before team members and other employees and have the capacity to work with other community agencies.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Must have valid driver's license, registration, current inspection sticker, and insured automobile.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$100k-136k yearly est. 4d ago
Office Manager
Crete United
Office manager job in Smithfield, RI
Pay: $55K-85K DOE
Benefits: Full medical paid, profit sharing, PTO, plenty of room for growth, etc.
The OfficeManager will own day-to-day office operations and provide critical support across administration, compliance, HR coordination, and apprenticeship management. This is a hands-on role for someone who thrives on structure, accountability, and follow-through and who understands how a service-based HVAC operation really works.
Key Responsibilities
Manage all office administration including filing, document control, and record retention
Answer and route incoming phone calls in a professional and responsive manner
Track, maintain, and manage contracts, renewals, and required filings including insurance certificates, licenses, and subscriptions
Coordinate monthly and annual renewals for software tools, services, and vendor agreements
Support apprenticeship administration including tracking, documentation, and coordination with external programs
Provide HR administrative support including onboarding paperwork, employee records, benefits coordination support, and compliance documentation
Serve as a point of contact for employee questions related to forms, processes, and basic HR matters
Support leadership with reporting, correspondence, and administrative follow-through
Partner with payroll, accounting, and external vendors as needed to ensure smooth office operations
Handle confidential and sensitive information with discretion and professionalism
Qualifications
Prior experience as an OfficeManager, Office Administrator, or senior administrative professional
Experience in construction, HVAC, skilled trades, or a service-based environment strongly preferred
Working knowledge of HR administrative processes and employment compliance
Strong organizational skills with the ability to manage multiple priorities
Clear and professional communication skills
High attention to detail and consistent follow-through
Proficiency with standard office software and systems
Self-directed mindset with a strong sense of ownership
Why Join CAM HVAC and Crete United
CAM HVAC is a place where people are trusted to do their jobs well and take ownership of their work. The OfficeManager is a key partner to leadership and the team, helping keep operations organized, people supported, and the business running smoothly every day.
Join a stable, growing company with the backing of a national MEP platform
Access to broader Crete United resources, best practices, and career growth opportunities
A culture that values safety, accountability, and doing things the right way
Click here to learn more about Crete United:
****************************
Equal Opportunity Employer
CAM HVAC, a Crete United company, is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
$55k-85k yearly 18d ago
Office Manager
Cam HVAC & Construction Parent LLC
Office manager job in Smithfield, RI
Job Description
Pay: $55K-85K DOE
Benefits: Full medical paid, profit sharing, PTO, plenty of room for growth, etc.
The OfficeManager will own day-to-day office operations and provide critical support across administration, compliance, HR coordination, and apprenticeship management. This is a hands-on role for someone who thrives on structure, accountability, and follow-through and who understands how a service-based HVAC operation really works.
Key Responsibilities
Manage all office administration including filing, document control, and record retention
Answer and route incoming phone calls in a professional and responsive manner
Track, maintain, and manage contracts, renewals, and required filings including insurance certificates, licenses, and subscriptions
Coordinate monthly and annual renewals for software tools, services, and vendor agreements
Support apprenticeship administration including tracking, documentation, and coordination with external programs
Provide HR administrative support including onboarding paperwork, employee records, benefits coordination support, and compliance documentation
Serve as a point of contact for employee questions related to forms, processes, and basic HR matters
Support leadership with reporting, correspondence, and administrative follow-through
Partner with payroll, accounting, and external vendors as needed to ensure smooth office operations
Handle confidential and sensitive information with discretion and professionalism
Qualifications
Prior experience as an OfficeManager, Office Administrator, or senior administrative professional
Experience in construction, HVAC, skilled trades, or a service-based environment strongly preferred
Working knowledge of HR administrative processes and employment compliance
Strong organizational skills with the ability to manage multiple priorities
Clear and professional communication skills
High attention to detail and consistent follow-through
Proficiency with standard office software and systems
Self-directed mindset with a strong sense of ownership
Why Join CAM HVAC and Crete United
CAM HVAC is a place where people are trusted to do their jobs well and take ownership of their work. The OfficeManager is a key partner to leadership and the team, helping keep operations organized, people supported, and the business running smoothly every day.
Join a stable, growing company with the backing of a national MEP platform
Access to broader Crete United resources, best practices, and career growth opportunities
A culture that values safety, accountability, and doing things the right way
Click here to learn more about Crete United:
****************************
Equal Opportunity Employer
CAM HVAC, a Crete United company, is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
$55k-85k yearly 2d ago
Business Office Manager
Highlands On The East Side
Office manager job in Providence, RI
Full-time Description
Department: Administration
Reports To: Executive Director
FLSA Status: Exempt
The Business OfficeManager is responsible for overseeing business office functions at the community. Responsible for general accounting function at the community, including accounts payable, accounts receivable and payroll. Handles and records cash transactions. Also responsible for coordinating and administering employment benefits on-site.
Duties and Responsibilities:
Prepares, inputs, and maintains resident data in system upon move-in to include any demographic and status changes and confirm that billing systems and move-in systems match/reconcile.
Prepares, inputs, and maintains all Accounts Receivable data including monthly billing, billing adjustments, processing of cash receipts and monitoring of aging reports in a timely manner.
Prepares, inputs, and maintains all Accounts Payable data including setting up vendors, tracking expenses, and processing expenses in a timely manner.
Administers the employment function at the community in accordance with HallKeen Assisted Living Communities, LLC's Policies and Procedures as well as federal, state, and local regulations.
Administers the Payroll function at the community including monitoring and submitting appropriate Payroll information to the corporate office and coordinating the process for reporting time clock information within Payroll deadline.
Administers HallKeen Assisted Living Communities, LLC's benefit programs at the Community level including educating new and existing employees about benefit plans as well as assisting employees with enrollment and plan changes.
Assist in month-end close processes of accrual preparation and analysis of General Ledger and monthly financials in conjunction with Executive Director.
When necessary, assists the Executive Director with the preparation of operational and financial variance reports.
Diligently works toward the completion of special projects, requests, and assignments as appropriate.
Maintains employees' files in accordance with state, federal and HallKeen Assisted Living Communities LLC's policies. Maintains neat/orderly office as specified in policy.
Performs weekend manager rotation as needed.
Assist in Sales and Marketing by conducting inquiry tours as needed.
May supervise administrative assistant, receptionist, security guard or other positions as assigned by the Executive Director.
May perform other duties as assigned.
Requirements
Minimum Qualifications
Associate degree in Accounting, Business, or a related field and two years experience with Business Office functions; or an equivalent combination of education and experience.
Three to five years in Business OfficeManagement or Accounting preferred.
Working knowledge of Generally Accepted Accounting Principles.
Working knowledge of Federal and State Employment Law.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
Able to perform budget analysis and variance reporting.
Proficient in using Microsoft Office.
Possesses ability to use of office machines including fax, multiple phone line systems, copy machine, calculator.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Demonstrates responsibility for, and handles accurately, the details associated with one's work.
Organizes office resources in standardized manner to ensure compliance with federal/state regulations and to ensure timely location of files as needed to assist in making business decisions.
Modifies style and approach in order to achieve a specific objective.
Ability to define realistic, specific goals and objectives. Able to define tasks and deliverables necessary to meet goals. Can assign resources and set priorities to meet goals.
Builds processes and policies in a way designed to drive efficiency and continuous improvement.
Commitment to continuous improvement of business practices and to assuring that completed work adheres to high standards of accuracy and excellence.
Identifies, obtains and effectively allocates the resources required to achieve applicable goals.
Ability to work varied schedules to include weekends, evenings and holidays.
Demonstrated ability to maintain confidentiality.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull equipment and furnishings.
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.
$57k-79k yearly est. 24d ago
Business Office Manager
Elegance 3.3
Office manager job in East Providence, RI
1. Processes all payroll associated with company business in a timely manner. Keeps team member records up to date, including all associated personnel file information. Provides daily labor reports to Executive Director on labor scheduled and worked from payroll system. Follows and submits all tasks associated with month-end closing to the management company in a timely manner. Assists in orienting new residents and making sure that all signatures are obtained on rental
agreements prior to residency.
2. Keeps Executive Director abreast of any late resident payments in accordance with company Policies on late payments. Works closely with Executive Director to provide the management company with proper documentation on late payments and issue proper correspondence to those who are late in paying for services rendered. Responsible for proper documentation of received payments and depositing rent checks appropriately.
3. Works closely with Executive Director in proper coding of invoices and maintaining up-to-date declining balances. Makes weekly submittals to the management company corresponding with company policies on payables.
4. Oversees new hire process, including proper documentation of I-9's, pre-employment screenings, reference checks, and ensure all required forms are signed and properly filed.
5. Maintains resident and personnel files in compliance with State and Federal laws.
6. Works closely with People Services team to ensure HR, payroll, benefits, recruiting, and training initiatives are executed.
7. Works in a safe manner and ensures any team members reporting to them work in a safe manner and that unsafe actions are managed. Compliance with Safety Committee Standards is required. Should workplace injuries occur, when required, Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communications with care provider and the management company.
8. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
9. Perform other duties as assigned or needed.
$56k-79k yearly est. 2d ago
Secretary to the Principal (One Year Only)
Newport Public Schools 4.3
Office manager job in Newport, RI
Principal Secretary (One Year Only) SCHOOL YEAR:2025/2026 GENERAL DUTIES: To assure the smooth and efficient operation of the school office so that the office's maximum positive impact on the education of the students can be realized and to provide administrative support to the principal.
EDUCATION, TRAINING, and EXPERIENCE:
Graduation from high school, supplemented by secretarial and/or business training, Associate's Degree desired.
At least two (2) years of experience in an administrative support role.
Possession of excellent computer skills (word processing, spreadsheets, databases, e-mail, Internet) * and the ability to learn Power Point and any other computer programs required for the position. Knowledge of the Munis financial accounting system and ASPEN student information system a plus.
Possession of bookkeeping and financial skills with the ability to coordinate with outside vendors. *
Ability to key at a speed of 45 wpm. *
Ability to compose, proofread, and edit meeting minutes and written communications; dictation skill desired (note-taking, speedwriting, etc.). *
Strong attention to detail and excellent organizational skills with the ability to maintain and implement new office systems for the school office.
Excellent communication and interpersonal skills needed to deal professionally with staff and public.
Ability to work within a team, as well as operate independently, demonstrating initiative and sound-decision making.
Demonstrated ability to perform the responsibilities below as evidenced by coursework, previous experience, testing, and the interview process.
Any such alternatives to the above as the committee may deem appropriate in the event that the above qualifications cannot be met.
RESPONSIBILITIES:
Supervises and assists in the assessment of clerical staff.
Obtains, organizes, and disseminates pertinent data relating to the various functions of the school office.
Composes routine correspondence and prepares correspondence, meeting notices, etc., from written drafts, notes, or outlines.
Attends meetings as directed by the principal for the purpose of obtaining and disseminating information.
Processes all incoming correspondence for the principal.
Assists in the preparation of budgets and monitors expenditures for the purpose of record keeping, budget control, and planning.
Researches, orders, and tracks supplies needed for the school.
Maintains calendars, makes arrangements for conferences and meetings, and assists in school events and activities such as graduation, summer orientation, parent conferences, and student scheduling.
Takes minutes of administrative meetings, as required by the principal or designee
Interprets policies and procedures to staff, students and public.
Understands and maintains complete confidentiality in all aspects of this position.
Performs the usual office routines and practices associated with a busy, yet productive and smoothly run office, as well as any other such duties assigned by the principal or designee.
SALARY: Full time, twelve months. Salary and benefits in accordance with Support Staff contract. Pay Grade 10, 35 hours/week, 7:00 a.m. to 2:30 p.m. with 1/2-hour non-paid lunch break.
Applicants are not to approach members of the Newport School Committee. Individual contact between applicants and School Committee members may constitute grounds for disqualifying an application.
Providing Students Opportunities and Access to the World Through Quality Education
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The Newport School Department does not discriminate on the basis of race, age, sex, religion, sexual orientation, gender identity or expression, national origin, color, disability or veteran status.
$34k-38k yearly est. 29d ago
Water Utilities Office Manager
The City of East Providence, Ri
Office manager job in East Providence, RI
Starting Salary: $64,669 (Grade 39) Union Affiliation: EPPMTEA Summary: Under the supervision of the Director of Utilities, the Water Utilities OfficeManager supervises the City's water billing operation. The Water Utilities OfficeManager administers day-to-day office operations and supervises, schedules, and reviews the work of the billing and customer service representatives and office clerical staff.
Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Schedules and supervises the water meter reading and billing program to insure timely and accurate billing.
Supervises the scheduling of work orders and customer service work. Coordinates and participates in the investigation of customer complaints relative to service and billing.
Responsible for the administration of meter reading software program, customer service records, and division inventory control. Coordinates shut-off procedures for collection of unpaid bills.
Responsible for the billing of all domestic, commercial, and industrial customers. Ensures accurate record keeping of all division information and records.
Coordinates and assists with water quality, lead, and copper sampling activities and prepares required monitoring, compliance, and self-monitoring reports in accordance with RIDOH and regulatory requirements.
Analyzes customer account records to determine necessary service programs, assists in preparation of division budget, and prepares reports as necessary.
Coordinates water billing, customer service, and financial activities with other City departments, including Finance, Treasury and Public Works divisions.
Oversees and manages payroll processing for all water utility employees, including review and coordination of timekeeping records, payroll submissions, and reconciliation in coordination with the Finance and Human Resources Departments.
Oversees and manages customer service office staff, including scheduling, workload distribution, performance oversight, and day-to-day supervision.
Provides training and professional development for office personnel.
Assists with upgrades, maintenance, and improvements to billing, meter reading, and customer service software systems and related business processes.
Coordinates and processes vendor invoices and payments related to water utility operations; reviews, tracks, and reconciles water-related expenses using City financial and accounting software; works closely with the Finance Department to ensure accurate coding, timely payments, and compliance with City purchasing and accounting procedures.
Performs related work as required.
Desirable Knowledge, Skills, and Abilities:
Ability to plan, assign, and direct the work of others.
Ability to understand and effectively carry out complex oral and written instruction.
Ability to supervise and communicate with co-workers and direct reports in a productive and professional manner.
Ability to meet the public and process complaints and inquiries in an efficient and courteous manner.
Knowledge of city accounting procedures and regulations.
Knowledge and ability to use computer applications related to billing and office productivity.
Knowledge of municipal financial management systems and accounting software used for vendor payments, invoicing, and expense tracking.
Ability to review invoices, verify charges, and ensure proper allocation of water utility expenses within enterprise fund accounts.
Thorough understanding of utility billing practices.
General knowledge of water meter reading, testing, installation, and maintenance practices sufficient to support billing and customer service operations.
Minimum Qualifications:
High school diploma or equivalent. (Associate degree or post-secondary education preferred.)
Three to five years' professional experience in utility billing practices, customer service, and office administration.
Three to five years supervisory experience in an office billing and customer service operation
Knowledge of meter reading, installation, testing and repair methods and procedures (preferred).
Or any equivalent combination of experience or training which provide the desired knowledge, skills, and ability.
Examination Weight: 100% Oral
Application Procedure: Apply on the City of East Providence Employment Website on ADP Workforce Now.
Application Deadline: 01/13/2026
Date Posted: 12/30/2025
Submission Deadline
Tuesday, January 13, 2026
$64.7k yearly 17d ago
PJR Construction - Construction Office & Operations Manager
Viaggio Partners
Office manager job in Portsmouth, RI
THE BLUEPRINT
At its heart, PJR is family-owned and crew-driven. We manage construction and properties with a straightforward approach: do great work, help each other, and keep things uncomplicated. Peter built this company; Eric is guiding its next chapter. Right now we're modernizing - moving off paper, upgrading systems, and investing in tools that boost efficiency and sustainability for both clients and our team.
Culture-wise, we're close. Camaraderie is central - from boat outings and Topgolf to casual barbecues, we make time to connect. Our crew shows up, takes initiative, and solves problems together. We value adaptability, responsiveness, and people who pitch in. If you want to work where expectations are clear, help is real, and the team feels like family, you'll fit right in.
THE CRAFTSMAN
You've got the battle scars of an OfficeManager, the instincts and experience of an Operations Lead, with the guts to start where you need to, knowing you're headed for the top.
Day one? You'll answer phones, chase down timesheets, and keep the transitioning systems and processes from spilling into the hallways. A year from now? You'll be the one who built and streamlined the systems, enforced the processes, and dragged us (sometimes kicking and screaming) into the digital age.
This role is not for the faint of heart. You'll need confidence, curiosity, a thick skin, and a natural authority to hold your ground with construction types who sometimes need to be wrangled. If you're proactive, tech-savvy, and want to slay what's in front of you, this is your chance to grow into the Ops Lead we need.
We have time for people who take initiative, solve problems, and enjoy being part of something that's growing. If you're adaptable, proactive, and not afraid of a little challenge, we'd love for you to apply.
THE SPECS
Serve as the bridge between office, field crews, PMs, and clients to keep communication and logistics aligned
Run daily office administration: visitors, mail, calls, calendars, and meetings
Create, document, and enforce SOPs/policies; improve workflows and drive adoption
Lead compliance tracking: licenses, permits, certifications (maintain renewal calendar)
Manage vendors: onboard (W-9/COI), track expirations/terms, and handle ordering & service of supplies/equipment
Maintain and support project documents as requested
Support JobTread (or similar): ensure daily logs/photos; help roll out time tracking for field team
Support HR & office standards: training/certification expirations, office aesthetics, cleanliness, and safety; plan occasional team-building events
Assist with accounts payable: Follow-through on approval process
Assist property maintenance organization: log tenant requests, dispatch approved trades, track to completion; maintain a simple “Properties Dashboard” and share daily/weekly summaries with leadership
THE TOOLBELT
Required
4-6 years in office/operations roles
MS Office and/or Google Workspace proficiency (3+ years)
Comfortable with job/field software and time-tracking tools
Clear, concise communication; able to prioritize, follow up, and hold boundaries while staying professional, polite, and approachable
Strong organizational and time management skills, as well as the ability to multi-task across competing deadlines
Preferred
8+ years in office/operations roles; construction admin strongly preferred
Bachelor's degree in Business, Management, or Operations & Supply Chain Management (or equivalent experience)
3+ years Project coordination supporting owner/field supervisors
JobTread / Procore / BuilderTrend or similar: 2+ years
Accounts Payable support
We're willing to train on the following, but bonus points for experience with:
QuickBooks Online (QBO): 1+ year
Hands-on Accounts Payable ownership experience (vendor setup, coding, weekly check runs, aging, and basic reporting) a plus
THE DRAW PLAN
$65,000-$80,000 annual base salary (DOE)
401(k) with 3% match
Comprehensive medical, dental, and vision coverage options with shared employer contribution
Paid time off: 40 hours vacation + 16 hours sick + 6 paid holidays
Team-building events, including birthday celebrations, holiday parties, etc.
Professional Development Training after 1 year
If you're not exactly qualified for this position, please feel free to complete this application anyway. Doing so will help us keep you in mind for future opportunities that align with your skill set and experience. We assess our applicants based on the entire package of who you are, not just the contents of your resume.
$65k-80k yearly 60d+ ago
Office Manager
Earthwise Energy Technologies, LLC
Office manager job in East Providence, RI
Job DescriptionSalary:
Earthwise Energy Technologies, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and wrapped itself in friendly customer service. Arden has proven itself as a place to provide career opportunities for individuals to master their craft, earn competitive wages, and make an impact in the lives of our employees, customers, and community.
While working for us, expect to work in an environment that is employee-centric, or in other words, employee-focused focused and most of all, where your hard work is appreciated, recognized, and rewarded. The success of the company and your future is directly impacted by your daily contributions. If you are looking to be a part of something more than just a job Make the move, apply today!
Earthwise Energy Technologies, LLC has been waiting for you!
We are seeking a highly organized and proactive Administrative Coordinator to provide essential support across multiple areas of our business. This dynamic role combines administrative, accounting, and project coordination responsibilitiesperfect for someone who thrives on variety and enjoys keeping operations running smoothly.
The ideal candidate will bring strong attention to detail, excellent communication skills, and a flexible, team-oriented mindset. Just as importantly, were looking for someone with a positive attitude and the initiative to jump in wherever needed to help the team succeed.
Key Responsibilities:
Maintain and track professional registrations, memberships, continuing education requirements, and compliance-related documentation to ensure accuracy and up-to-date records.
Support the accounts payable process by managing invoices, vendor communications, reconciliations, and assisting with month-end close activities.
Assist the estimating team by reviewing incoming project opportunities, highlighting key details, and preparing concise summaries to support decision-making.
Monitor subcontractor requirements, such as certificates of insurance, and follow up to ensure full compliance with company and project standards.
Provide general administrative and light accounting support to multiple departments, including handling correspondence, paperwork, and recordkeeping.
Serve as a dependable point of contact for both internal staff and external partners, always maintaining professionalism and a solutions-focused approach.
Qualifications:
Strong organizational and time-management skills, with the ability to balance multiple priorities.
Exceptional attention to detail and accuracy in documentation and recordkeeping.
Clear, professional communication skillsboth written and verbal.
A positive, proactive attitude and a collaborative approach to working with others.
Prior administrative or accounting experience is a plus, but not requiredwhat matters most is a willingness to learn and grow.
What We Offer:
A supportive, team-driven work environment.
Exposure to a wide range of business functions and opportunities to build new skills.
The chance to make a meaningful impact by keeping operations efficient, organized, and moving forward.
About Us:
Arden Building Companies is the holding company for Arden Engineering Constructors, Corporate Mechanical of New England, Earthwise Energy Technologies, MJ Daly, and Unique Metal Works. Our comprehensive skill sets cover a wide range of services, including mechanical, electrical, and fire protection construction, service, maintenance, and building automation. With our extensive experience and talented teams, we provide the utmost level of quality and solutions for the demands of todays complex building systems. We are New Englands premier mechanical contractor.
Arden Building Companies, LLC is an equal opportunity employer. Oursuccess directly reflects the skills, experience, and dedication our people. To help them succeed, we strive to provide a positive, productive work environment based upon both mutual respect and a commitment to compliance with all federal, state, and local laws. We recruit, hire, train, and promote employees without discriminating based on race, color, religion, gender, national origin, marital status, age, disability, or veteran status. All our employees share the responsibility for supporting our policies for a harassment-free and drug-free workplace.
All offers of employment are contingent upon a criminal background check, driving record, and a 5-panel drug screen, satisfactory to Arden Building Companies, LLC policies.
$37k-57k yearly est. 29d ago
Hospital Office Manager
Petco Animal Supplies Inc.
Office manager job in Smithfield, RI
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
* Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
* Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
* Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
* Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
* Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
* Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
* Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
* Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
* Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
* Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
* Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
* Patient care always comes first.
* Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
* Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
* Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
* Provide backup front desk support as needed including answering telephones.
* Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
* 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
* Must have excellent written and verbal communication skills.
* Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have telephone etiquette and basic computer skills.
* Must be a team player willing to continue learning, offer creative ideas and accept continual change.
* Basic computer skills i.e. Microsoft Office suite
Desired Requirements
* 3- 5 years previous experience working in veterinary practice
* Previous P&L management
* Bachelor's degree or equivalent experience
* 3+ years in a management role, including customer service
* Reporting and data analysis experience
* Veterinary Assistant/Technician experience in positions of increased responsibility
* Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
* Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
* Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
* Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
************************************************************************************
$37k-57k yearly est. 54d ago
Guest Experience Manager
Sitio de Experiencia de Candidatos
Office manager job in Newport, RI
Assists the Front OfficeManager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front OfficeManager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$46k-68k yearly est. Auto-Apply 31d ago
Business Manager (NK)
Nucar Southern New England
Office manager job in North Kingstown, RI
Nucar is growing! We are looking for an Experienced Business Managers for our sales teams! In this position you will be responsible for offering vehicle financing, service contracts, and aftermarket products, with a thorough explanation of these products and services
It takes a lot of people working together to form this team. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine.
If you are interested in joining the BEST team and looking to grow and utilize your many skill sets, please apply today!
Job Requirements:
Two years of automotive sales experience and/or one year in a dealership management position.
The ability to maintain the profitability while controlling expenses and maintaining customer satisfaction.
An understanding of federal and state guidelines governing the finance operation.
Strong communication and interpersonal skills to work with customers, employees and lending institutions.
Education and/or Experience:
High School Diploma or equivalent, preferred.
Full-time employees are eligible for benefits including:
Medical, Dental, Vision Coverage
Life Insurance
Short & Long Term Disability Insurance
Employee Referral Bonus, Longevity Bonus
Paid Vacations, Paid Holidays, 401K with Company Contribution
We are excited about meeting you!_
We are a drug free, equal opportunity employer that promotes from within operating in comfortable, modern and safe facilities.
Job Type: Full-time
Benefits:
401(K) with Company Contribution
Dental insurance
Health insurance
Health savings account
Company paid Life insurance
Paid time off
Referral program
Vision insurance
$72k-128k yearly est. 28d ago
Front Office Supervisor - Providence Marriott Downtown
Meyer Jabara Hotels 4.1
Office manager job in Providence, RI
Do you have the J Quality? ************************************************************ Interested applicants should send cover letter and resume to: ******************************************* Responsible for shift operations of the Front Desk and PBX. Train and supervise Front Desk and PBX associates. Ensure delivery of outstanding guest service, successful check-in and check-out of guest rooms, respond to all inquiries regarding guest reservations and guest requests. The Front Office department and PBX will act as a “service and information hub” for all inquiries. Support rate strategies put in place by the Revenue Manager and Sales Department, and maximize the walk-in potential revenue. Promote complete guest and employee satisfaction, and keep it ALIVE within the department. Support the FOM and AFOM with enforcement of SOPs and directives. Play a key role in shift change communication. ESSENTIAL FUNCTIONS:
Journey Philosophy - Demonstrate knowledge of the MeyerJabara Journey Philosophy and practices, culture, terminology, organizational structure and principles. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees. Achieve performance objectives in accordance with the components of empowerment and principles of leadership. Your role is that of Coach and Mentor to the other associates in the Front Office area.
Supervisory Responsibility - Demonstrate strong working knowledge and support of, departmental SOPs, hotel LSOPs and overall familiarity with company SOPs. Portray a professional manner with regard to appearance, behavior, ethics, and compliance with policy. Promote effective people/supervisory skills through reward and recognition as well as progressive discipline, thus ensuring a positive and productive work environment.
Communications - Communication should be accurate and timely. Use successful communication techniques to ensure staff has a clear understanding of information. Prepare clear, legible and concise correspondence, memos, letters, instructions and reports following the correct format. Effective verbal communication will be key.
Financial Responsibility - Control departmental expenses through effective use of forecast data, proper scheduling, responding to business fluctuations. Control departmental expenses through adherence cash and credit policies and overall follow-up to issues that affect profit or loss.
Human Resources - Be fully aware of all Human Resources SOPs and LSOPs as it pertains to the following: hiring, orientation, training, PA processing. Model strong employee relations qualities by developing teamwork and maintaining high morale, and introducing incentive opportunities to the team. Promote solid solutions to the Associate Opinion Survey and support these action plans. Participate in HR associate planned events.
Safety & Security - Be active in the management role of safety and security. Must be versed in all emergency and injury/accident reporting procedures. Implement steps to ensure the safety of the staff, guests and the owner's investments. Commit to non-disclosure of guest information.
Technical Knowledge - Demonstrate thorough knowledge of hotel PMS system and MARSHA reservations system. Fully utilize the programs to aid in delivery of outstanding guest service. Know the report capabilities and utilize them to communicate pertinent information and troubleshoot guest related challenges and/or inquiries. Utilize the programs to “manage the house” and ensure requests are met.
Projects/Special Assignments - Develop and implement creative guest service differentiators for the Front Office Areas. Initiate and complete special projects as assigned by the FOM in the areas of , but not limited to, training, SOPs and guest service.
Problem Resolution: As the “service hub” of the hotel, manage the resolution of problems to insure they are corrected in a timely manner, correctly and to the guests' satisfaction. Implement empowerment procedures among the staff so that any and all guest related concerns or challenges can be addressed and corrected on the spot.
Absolute commitment to improved Guest Satisfaction Scores.
$44k-55k yearly est. Easy Apply 15d ago
Payments - Billing Manager
Prime Heating & Cooling
Office manager job in Smithfield, RI
Join Prime Heating & Cooling as our full-time Payments - Billing Manager in Smithfield, RI, where your expertise will be valued and your hard work recognized.
At Prime Heating & Cooling, we believe in cultivating talent and fostering growth, making it an ideal place to advance your career. We offer competitive pay ranging from $27 to $32 per hour, along with an exceptional benefits package that includes medical and dental coverage, sick time, paid time off (PTO), an IRA, and life insurance.
Don't miss this opportunity-keep reading to find out how you can be part of our success story!
WHAT'S YOUR DAY LIKE?
As the Billing - Payments Manager, you immerse yourself in bookkeeping, meticulously balancing ledgers and ensuring each transaction reflects the company's integrity. You engage in discussions with colleagues about streamlining payment processes, contributing insights that enhance customer experiences while maintaining financial accuracy. Each day brings a sense of accomplishment as you turn numbers into narratives, connecting the financial health of the company with the satisfaction of clients who rely on your expertise, fueling a passion for growth and stability within the Prime Heating & Cooling family.
WHO ARE WE?
We are an established, family-owned HVAC service and installation business in Rhode Island, offering a range of services, including custom-designed heating and air conditioning systems, maintenance, and repair. With extensive knowledge in heating and cooling, we have built a strong reputation for exceptional customer service. Additionally, we are a certified apprentice company for pipefitters and electricians in Rhode Island. Whether it's a small or large task, our customers can depend on us. We are actively seeking qualified technicians and customer service experts to join our team, providing a supportive environment, excellent benefits, and opportunities for advancement.
WHAT'S NEEDED FROM A PAYMENTS - BILLING MANAGER?
We are seeking a full-time professional to work Monday-Friday, 8 AM - 5 PM who meets the following qualifications:
3+ years of AP/AR or accounting experience
Proficiency in Quickbooks, House Call Pro, or similar software
Knowledge of AIA billing and subcontractor payments
Strong organizational and communication skills
If you can meet these requirements and perform this Payments - Billing Manager job as described above, we would be happy to have you as part of our team!
$27-32 hourly 60d+ ago
Office Manager
City Personnel 3.7
Office manager job in Warwick, RI
Job DescriptionWe are partnering with a growing and well-established organization to identify a high-caliber OfficeManager to serve as the backbone of daily operations. This role is ideal for a detail-oriented professional who enjoys owning office operations, supporting leadership, and creating a well-organized, professional workplace.
This opportunity offers flexible part-time hours, with the potential to expand into a full-time position as business needs evolve - perfect for someone seeking flexibility with long-term career potential.
Company & Job Highlights:Flexible Schedule: Part-time hours with the opportunity to grow into a full-time role
Competitive Compensation: Equivalent annual range of $50,000-$55,000 (based on full-time hours)
High-Impact Role: A visible position with autonomy and a wide range of responsibilities
Team-Oriented Culture: Collaborative environment where your contributions truly matter
Leadership Exposure: Work closely with senior leadership to improve office operations and efficiency
Key Responsibilities of the OfficeManager:
Oversee daily office operations to ensure a clean, organized, and welcoming work environment
Manageoffice supply procurement, inventory levels, and vendor relationships
Maintain accurate records for expenses, assets, inventory, and internal documentation
Prepare and process paperwork related to shipments, deliveries, and operational reporting
Coordinate outgoing mail, courier services, and specialized freight logistics
Serve as the primary contact for external vendors, including IT, facilities, janitorial, and maintenance providers
Monitor office equipment and furniture, scheduling maintenance, servicing, or repairs as needed
Assist with planning corporate travel, leadership meetings, and company-wide events
Conduct inventory audits and reconcile records to ensure data accuracy
Manage incoming and outgoing correspondence, including sensitive documentation
Support leadership with budget tracking, reporting, and special projects
Act as the first point of contact for visitors, clients, and external stakeholders
Qualifications of the OfficeManager:
Associate's degree preferred or equivalent professional experience
Background in office administration, operations, or facilities coordination
Exceptional attention to detail with strong time-management skills
Ability to juggle changing priorities in a fast-paced environment
Professional written and verbal communication skills
Experience coordinating service providers and external partners
Proficiency with Microsoft Office (Excel, Word, Outlook)
Comfortable using digital inventory tools, databases, and office technology
Strong critical-thinking skills and sound judgment
Proven discretion and commitment to confidentiality
Submit your resume today for immediate consideration!
Want to explore more exciting job opportunities?
Click here
Please Note:
City Personnel offers extended interview hours from 7 am-7 pm upon request
Join a Top Workplace in Rhode Island!Recognized as one of The Providence Journal's Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.Ready to take the next step in your career?
Apply today and experience why we've been voted a Top Workplace in Rhode Island!
Contact us today at (401) 331-2311 to find your perfect job match!
IND123
$50k-55k yearly 1d ago
Business Office Manager
Highlands On The East Side
Office manager job in Providence, RI
Job DescriptionDescription:
Department: Administration
Reports To: Executive Director
FLSA Status: Exempt
The Business OfficeManager is responsible for overseeing business office functions at the community. Responsible for general accounting function at the community, including accounts payable, accounts receivable and payroll. Handles and records cash transactions. Also responsible for coordinating and administering employment benefits on-site.
Duties and Responsibilities:
Prepares, inputs, and maintains resident data in system upon move-in to include any demographic and status changes and confirm that billing systems and move-in systems match/reconcile.
Prepares, inputs, and maintains all Accounts Receivable data including monthly billing, billing adjustments, processing of cash receipts and monitoring of aging reports in a timely manner.
Prepares, inputs, and maintains all Accounts Payable data including setting up vendors, tracking expenses, and processing expenses in a timely manner.
Administers the employment function at the community in accordance with HallKeen Assisted Living Communities, LLC's Policies and Procedures as well as federal, state, and local regulations.
Administers the Payroll function at the community including monitoring and submitting appropriate Payroll information to the corporate office and coordinating the process for reporting time clock information within Payroll deadline.
Administers HallKeen Assisted Living Communities, LLC's benefit programs at the Community level including educating new and existing employees about benefit plans as well as assisting employees with enrollment and plan changes.
Assist in month-end close processes of accrual preparation and analysis of General Ledger and monthly financials in conjunction with Executive Director.
When necessary, assists the Executive Director with the preparation of operational and financial variance reports.
Diligently works toward the completion of special projects, requests, and assignments as appropriate.
Maintains employees' files in accordance with state, federal and HallKeen Assisted Living Communities LLC's policies. Maintains neat/orderly office as specified in policy.
Performs weekend manager rotation as needed.
Assist in Sales and Marketing by conducting inquiry tours as needed.
May supervise administrative assistant, receptionist, security guard or other positions as assigned by the Executive Director.
May perform other duties as assigned.
Requirements:
Minimum Qualifications
Associate degree in Accounting, Business, or a related field and two years experience with Business Office functions; or an equivalent combination of education and experience.
Three to five years in Business OfficeManagement or Accounting preferred.
Working knowledge of Generally Accepted Accounting Principles.
Working knowledge of Federal and State Employment Law.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
Able to perform budget analysis and variance reporting.
Proficient in using Microsoft Office.
Possesses ability to use of office machines including fax, multiple phone line systems, copy machine, calculator.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Demonstrates responsibility for, and handles accurately, the details associated with one's work.
Organizes office resources in standardized manner to ensure compliance with federal/state regulations and to ensure timely location of files as needed to assist in making business decisions.
Modifies style and approach in order to achieve a specific objective.
Ability to define realistic, specific goals and objectives. Able to define tasks and deliverables necessary to meet goals. Can assign resources and set priorities to meet goals.
Builds processes and policies in a way designed to drive efficiency and continuous improvement.
Commitment to continuous improvement of business practices and to assuring that completed work adheres to high standards of accuracy and excellence.
Identifies, obtains and effectively allocates the resources required to achieve applicable goals.
Ability to work varied schedules to include weekends, evenings and holidays.
Demonstrated ability to maintain confidentiality.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull equipment and furnishings.
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.