Customer Account Manager 4
Office manager job in Providence, RI
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
- Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
- Attend industry events, trade shows, and conferences relevant to your customer base.
- Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
- Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
- Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
- Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
- Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
- Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
- Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
- Share new product offers and innovations during business reviews to drive sales.
- Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
- Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
- At least 5 years of experience driving full cycle sales management process
- Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
- Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
- Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules.
**Preferred Qualifications:**
- Proven track record of building and growing customer relationships in an Enterprise territory.
- Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
- Strong consultative selling skills with the ability to understand customer/prospect business requirements.
- Excellent communication and presentation skills.
- Ability to work collaboratively with internal stakeholders and leverage executive relationships.
- Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
- Superior negotiation, written and verbal communication skills
**Travel:**
- Up to 50% travel
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
HBG - Team Manager
Office manager job in Warwick, RI
Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience.
Why You'll Love This Role:
* As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations.
* Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best.
* Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality.
* Build your leadership skills through hands-on experience, preparing you for future opportunities within the company.
Key Responsibilities:
* Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently.
* Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
* Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
* Financial Management: Support the General Manager in managing budgets and controlling costs.
* Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.
Why Howley Bread Group?
* Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company.
* Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
* Community: We value our communities and strive to give back in a meaningful way.
* Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
* Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age.
* Vacation: After 90 days of employment, you are eligible for paid vacation.
What We're Looking For:
* Must be at least 18 years old.
* Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred.
* Ability to pass a background check.
* This role requires full-time (40) flexible hours, including nights & weekends.
* While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.
Ready to Lead and Grow with Us?
If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!
Office Manager
Office manager job in Warwick, RI
Job DescriptionWe are recruiting on behalf of a reputable organization looking to expand its business in the Rhode Island market! Our client is seeking an experienced Office Manager to support daily operations and serve as a key organizational resource for a growing company. This role is ideal for a detail-oriented professional who enjoys overseeing office operations, coordinating vendors, and keeping processes running smoothly.
Company & Job Highlights:
Full-time, permanent opportunity
Salary range of $50,000-$55,000 annually
Hands-on role with broad responsibility and visibility
Collaborative office environment with varied day-to-day tasks
Opportunity to work closely with leadership and impact office efficiency
Stable organization with established operations and systems
Responsibilities of the Office Manager:
Oversee daily office operations to ensure an organized, efficient, and professional work environment
Manage office supply procurement, inventory tracking, and vendor relationships
Maintain accurate records related to inventory, documentation, and office expenses
Prepare and process documentation related to goods, deliveries, and internal reporting
Coordinate courier services, shipments, and delivery logistics
Supervise third-party service providers, including cleaning, IT support, and maintenance vendors
Monitor the condition of office furniture, equipment, and facilities; coordinate repairs and servicing as needed
Organize meetings, business travel, internal meetings, and corporate events
Support inventory audits and ensure accurate stock records
Handle incoming and outgoing correspondence and document flow
Assist leadership with expense tracking, budget monitoring, reporting, and special projects
Serve as a professional point of contact for visitors, partners, and clients
Qualifications of the Office Manager:
Associate's degree or higher preferred
Prior experience in office management, administrative operations, or facilities coordination
Strong organizational skills with close attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Professional written and verbal communication skills
Experience coordinating vendors, service providers, and internal teams
Knowledge of inventory tracking, documentation, and basic reporting
Strong problem-solving and conflict-resolution abilities
High level of discretion and professionalism
Proficiency with Microsoft Office (Word, Excel, Outlook)
Comfort working with inventory systems, internal databases, and office technology
Ability to quickly learn new platforms and systems
Submit your comprehensive resume today for immediate, confidential consideration!
Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request.
Join a Top Workplace in Rhode Island!
Recognized as one of The Providence Journal's Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:
Dedicated Career Coaching: To help you with resumes, interviews, and career planning.
Referral Program: That rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, and Weekly Pay.
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.Ready to take the next step in your career?
Apply today and experience why we've been voted a Top Workplace in Rhode Island! Contact us today at (401) 331-2311 to find your perfect job match!
Ind123
Manager Customer Experience
Office manager job in Providence, RI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Office Manager
Office manager job in Kingston, RI
Job Description
We're looking for a positive, motivated, highly organized Office Manager to join our CareCo Home Care team in Richmond, RI. If you bring great energy, strong communication skills, and a commitment to keeping operations running smoothly, you'll thrive in this role.
This is an opportunity to truly make an impact-supporting our clients, assisting our caregivers, and helping our office stay efficient and responsive every day. We value professionalism, compassion, and a strong work ethic, and we're excited to welcome someone who embodies those qualities.
CareCo offers competitive pay and benefits, including 401(k), paid time off, and a supportive, mission-driven work environment.
Careco Home Care: Our Mission
CareCo is a compassionate healthcare services company dedicated to improving the lives of seniors and families through personalized, reliable care. We take pride in combining professionalism with a genuine human touch, ensuring every client feels valued and supported. Our team is collaborative, mission-driven, and passionate about making a real difference every day.
Your role as a Scheduler/ Case Manager
In this position, you'll act as a key point of coordination within the office. Your responsibilities will include:
Organizing schedules and ensuring caregivers are accurately matched with clients
Maintaining client records and documentation with accuracy and attention to detail
Answering phone calls, assisting families, and responding to inquiries with professionalism and empathy
Supporting daily office operations to keep workflows efficient
Monitoring client well-being and communicating with caregivers as needed
Helping identify operational improvements to enhance the care experience
Your role is essential to ensuring both our clients and our caregivers receive the support they need.
Would you be a great Scheduler/ Case Manager?
Success in this role requires a blend of strong organizational skills and excellent interpersonal abilities. You should be someone who can stay calm under pressure, multitask effectively, and communicate clearly.
Key qualities we're looking for:
Friendly and welcoming attitude
Strong data entry and computer skills
Highly organized and detail-oriented
Dependable and punctual
Solution-oriented and proactive mindset
If you enjoy keeping things running smoothly, supporting others, and working in a meaningful, mission-driven environment, you'll excel here.
Connect with our team today!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Job Posted by ApplicantPro
Secretary to the Principal (One Year Only)
Office manager job in Newport, RI
Principal Secretary (One Year Only) SCHOOL YEAR:2025/2026 GENERAL DUTIES: To assure the smooth and efficient operation of the school office so that the office's maximum positive impact on the education of the students can be realized and to provide administrative support to the principal.
EDUCATION, TRAINING, and EXPERIENCE:
Graduation from high school, supplemented by secretarial and/or business training, Associate's Degree desired.
At least two (2) years of experience in an administrative support role.
Possession of excellent computer skills (word processing, spreadsheets, databases, e-mail, Internet) * and the ability to learn Power Point and any other computer programs required for the position. Knowledge of the Munis financial accounting system and ASPEN student information system a plus.
Possession of bookkeeping and financial skills with the ability to coordinate with outside vendors. *
Ability to key at a speed of 45 wpm. *
Ability to compose, proofread, and edit meeting minutes and written communications; dictation skill desired (note-taking, speedwriting, etc.). *
Strong attention to detail and excellent organizational skills with the ability to maintain and implement new office systems for the school office.
Excellent communication and interpersonal skills needed to deal professionally with staff and public.
Ability to work within a team, as well as operate independently, demonstrating initiative and sound-decision making.
Demonstrated ability to perform the responsibilities below as evidenced by coursework, previous experience, testing, and the interview process.
Any such alternatives to the above as the committee may deem appropriate in the event that the above qualifications cannot be met.
RESPONSIBILITIES:
Supervises and assists in the assessment of clerical staff.
Obtains, organizes, and disseminates pertinent data relating to the various functions of the school office.
Composes routine correspondence and prepares correspondence, meeting notices, etc., from written drafts, notes, or outlines.
Attends meetings as directed by the principal for the purpose of obtaining and disseminating information.
Processes all incoming correspondence for the principal.
Assists in the preparation of budgets and monitors expenditures for the purpose of record keeping, budget control, and planning.
Researches, orders, and tracks supplies needed for the school.
Maintains calendars, makes arrangements for conferences and meetings, and assists in school events and activities such as graduation, summer orientation, parent conferences, and student scheduling.
Takes minutes of administrative meetings, as required by the principal or designee
Interprets policies and procedures to staff, students and public.
Understands and maintains complete confidentiality in all aspects of this position.
Performs the usual office routines and practices associated with a busy, yet productive and smoothly run office, as well as any other such duties assigned by the principal or designee.
SALARY: Full time, twelve months. Salary and benefits in accordance with Support Staff contract. Pay Grade 10, 35 hours/week, 7:00 a.m. to 2:30 p.m. with 1/2-hour non-paid lunch break.
Applicants are not to approach members of the Newport School Committee. Individual contact between applicants and School Committee members may constitute grounds for disqualifying an application.
Providing Students Opportunities and Access to the World Through Quality Education
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The Newport School Department does not discriminate on the basis of race, age, sex, religion, sexual orientation, gender identity or expression, national origin, color, disability or veteran status.
PJR Construction - Construction Office & Operations Manager
Office manager job in Portsmouth, RI
THE BLUEPRINT
At its heart, PJR is family-owned and crew-driven. We manage construction and properties with a straightforward approach: do great work, help each other, and keep things uncomplicated. Peter built this company; Eric is guiding its next chapter. Right now we're modernizing - moving off paper, upgrading systems, and investing in tools that boost efficiency and sustainability for both clients and our team.
Culture-wise, we're close. Camaraderie is central - from boat outings and Topgolf to casual barbecues, we make time to connect. Our crew shows up, takes initiative, and solves problems together. We value adaptability, responsiveness, and people who pitch in. If you want to work where expectations are clear, help is real, and the team feels like family, you'll fit right in.
THE CRAFTSMAN
You've got the battle scars of an Office Manager, the instincts and experience of an Operations Lead, with the guts to start where you need to, knowing you're headed for the top.
Day one? You'll answer phones, chase down timesheets, and keep the transitioning systems and processes from spilling into the hallways. A year from now? You'll be the one who built and streamlined the systems, enforced the processes, and dragged us (sometimes kicking and screaming) into the digital age.
This role is not for the faint of heart. You'll need confidence, curiosity, a thick skin, and a natural authority to hold your ground with construction types who sometimes need to be wrangled. If you're proactive, tech-savvy, and want to slay what's in front of you, this is your chance to grow into the Ops Lead we need.
We have time for people who take initiative, solve problems, and enjoy being part of something that's growing. If you're adaptable, proactive, and not afraid of a little challenge, we'd love for you to apply.
THE SPECS
Serve as the bridge between office, field crews, PMs, and clients to keep communication and logistics aligned
Run daily office administration: visitors, mail, calls, calendars, and meetings
Create, document, and enforce SOPs/policies; improve workflows and drive adoption
Lead compliance tracking: licenses, permits, certifications (maintain renewal calendar)
Manage vendors: onboard (W-9/COI), track expirations/terms, and handle ordering & service of supplies/equipment
Maintain and support project documents as requested
Support JobTread (or similar): ensure daily logs/photos; help roll out time tracking for field team
Support HR & office standards: training/certification expirations, office aesthetics, cleanliness, and safety; plan occasional team-building events
Assist with accounts payable: Follow-through on approval process
Assist property maintenance organization: log tenant requests, dispatch approved trades, track to completion; maintain a simple “Properties Dashboard” and share daily/weekly summaries with leadership
THE TOOLBELT
Required
4-6 years in office/operations roles
MS Office and/or Google Workspace proficiency (3+ years)
Comfortable with job/field software and time-tracking tools
Clear, concise communication; able to prioritize, follow up, and hold boundaries while staying professional, polite, and approachable
Strong organizational and time management skills, as well as the ability to multi-task across competing deadlines
Preferred
8+ years in office/operations roles; construction admin strongly preferred
Bachelor's degree in Business, Management, or Operations & Supply Chain Management (or equivalent experience)
3+ years Project coordination supporting owner/field supervisors
JobTread / Procore / BuilderTrend or similar: 2+ years
Accounts Payable support
We're willing to train on the following, but bonus points for experience with:
QuickBooks Online (QBO): 1+ year
Hands-on Accounts Payable ownership experience (vendor setup, coding, weekly check runs, aging, and basic reporting) a plus
THE DRAW PLAN
$65,000-$80,000 annual base salary (DOE)
401(k) with 3% match
Comprehensive medical, dental, and vision coverage options with shared employer contribution
Paid time off: 40 hours vacation + 16 hours sick + 6 paid holidays
Team-building events, including birthday celebrations, holiday parties, etc.
Professional Development Training after 1 year
If you're not exactly qualified for this position, please feel free to complete this application anyway. Doing so will help us keep you in mind for future opportunities that align with your skill set and experience. We assess our applicants based on the entire package of who you are, not just the contents of your resume.
Hospital Office Manager
Office manager job in Smithfield, RI
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
* Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
* Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
* Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
* Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
* Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
* Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
* Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
* Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
* Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
* Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
* Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
* Patient care always comes first.
* Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
* Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
* Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
* Provide backup front desk support as needed including answering telephones.
* Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
* 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
* Must have excellent written and verbal communication skills.
* Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have telephone etiquette and basic computer skills.
* Must be a team player willing to continue learning, offer creative ideas and accept continual change.
* Basic computer skills i.e. Microsoft Office suite
Desired Requirements
* 3- 5 years previous experience working in veterinary practice
* Previous P&L management
* Bachelor's degree or equivalent experience
* 3+ years in a management role, including customer service
* Reporting and data analysis experience
* Veterinary Assistant/Technician experience in positions of increased responsibility
* Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
* Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
* Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
* Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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Office Manager
Office manager job in Charlestown, RI
Job Description
We're looking for a positive, motivated, highly organized Office Manager to join our CareCo Home Care team in Richmond, RI. If you bring great energy, strong communication skills, and a commitment to keeping operations running smoothly, you'll thrive in this role.
This is an opportunity to truly make an impact-supporting our clients, assisting our caregivers, and helping our office stay efficient and responsive every day. We value professionalism, compassion, and a strong work ethic, and we're excited to welcome someone who embodies those qualities.
CareCo offers competitive pay and benefits, including 401(k), paid time off, and a supportive, mission-driven work environment.
Careco Home Care: Our Mission
CareCo is a compassionate healthcare services company dedicated to improving the lives of seniors and families through personalized, reliable care. We take pride in combining professionalism with a genuine human touch, ensuring every client feels valued and supported. Our team is collaborative, mission-driven, and passionate about making a real difference every day.
Your role as an Office Manager
In this position, you'll act as a key point of coordination within the office. Your responsibilities will include:
Organizing schedules and ensuring caregivers are accurately matched with clients
Maintaining client records and documentation with accuracy and attention to detail
Answering phone calls, assisting families, and responding to inquiries with professionalism and empathy
Supporting daily office operations to keep workflows efficient
Monitoring client well-being and communicating with caregivers as needed
Helping identify operational improvements to enhance the care experience
Your role is essential to ensuring both our clients and our caregivers receive the support they need.
Would you be a great Office Manager
Success in this role requires a blend of strong organizational skills and excellent interpersonal abilities. You should be someone who can stay calm under pressure, multitask effectively, and communicate clearly.
Key qualities we're looking for:
Friendly and welcoming attitude
Strong data entry and computer skills
Highly organized and detail-oriented
Dependable and punctual
Solution-oriented and proactive mindset
If you enjoy keeping things running smoothly, supporting others, and working in a meaningful, mission-driven environment, you'll excel here.
Connect with our team today!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Guest Experience Manager
Office manager job in Newport, RI
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyPart Time Customer Experience Manager, Nights & Weekends
Office manager job in Warwick, RI
Store - PROV-WARWICK, RIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.00 - $22.20
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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Auto-ApplyBusiness Manager (NK)
Office manager job in North Kingstown, RI
Nucar is growing! We are looking for an Experienced Business Managers for our sales teams! In this position you will be responsible for offering vehicle financing, service contracts, and aftermarket products, with a thorough explanation of these products and services
It takes a lot of people working together to form this team. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine.
If you are interested in joining the BEST team and looking to grow and utilize your many skill sets, please apply today!
Job Requirements:
Two years of automotive sales experience and/or one year in a dealership management position.
The ability to maintain the profitability while controlling expenses and maintaining customer satisfaction.
An understanding of federal and state guidelines governing the finance operation.
Strong communication and interpersonal skills to work with customers, employees and lending institutions.
Education and/or Experience:
High School Diploma or equivalent, preferred.
Full-time employees are eligible for benefits including:
Medical, Dental, Vision Coverage
Life Insurance
Short & Long Term Disability Insurance
Employee Referral Bonus, Longevity Bonus
Paid Vacations, Paid Holidays, 401K with Company Contribution
We are excited about meeting you!_
We are a drug free, equal opportunity employer that promotes from within operating in comfortable, modern and safe facilities.
Job Type: Full-time
Benefits:
401(K) with Company Contribution
Dental insurance
Health insurance
Health savings account
Company paid Life insurance
Paid time off
Referral program
Vision insurance
Front Desk Manager
Office manager job in Westerly, RI
Ocean House Collection
FRONT DESK MANAGER- Ocean House
A Collection Unlike Any Other
The Ocean House Collections includes 3 luxury properties.
The Ocean House is a Forbes 5-Star property features 49 luxury guest rooms, 20 signature suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.
The Ocean House offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedroom signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.
The Watch Hill Inn established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities, and resort activities at both Ocean House and Weekapaug Inn.
Scope of Position
The Front Office Manager oversees all aspects of the front desk, bell/valet operations, including guest registration, reservations, guest services, and staff supervision. Responsibilities include ensuring efficient operations, resolving guest issues, coordinating with other hotel departments, managing budgets, and maintaining high standards of guest service. The Front Office Manager also handles administrative tasks such as hiring, scheduling, training, and performance evaluations for front desk employees. Additionally, the Front Office Manager is responsible for implementing hotel policies and procedures to ensure guest satisfaction and adherence to the highest industry standards.
Schedule Requirements
The operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all exempt team members may be required to work extended shifts and additional days based on business demands. Working more than eight hours per day and more than five consecutive days as needed is an essential job function for all exempt roles. Travel may be required and may include some overnight stays. All exempt team members should be responsible for scheduling their time off. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday through Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All exempt staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.
Key Relationships
Internal: Reports to the Director of Front Office & Chef Concierge of the Ocean House.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure that resort standards for guest services, décor, and housekeeping are met.
Answer questions from guests and staff about the resort's policies and services.
Coordinate the resort's front-desk activities and resolve problems and guest complaints.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Ensure that guests are treated courteously, and requests for special services are carried out.
Coordinate reservations and room assignments for guests, members, and property owners.
Set budgets, approve expenditures, and allocate funds accordingly.
Oversee the daily workflow of the front desk, bell/valet departments.
Ensure that the daily report is completed, and pertinent information is properly documented.
Contact proper authorities in case of emergencies and complete all necessary paperwork associated with any on-property incident.
Responsible for promoting and upholding the Company's standards, policies and procedures so that they become an intricate part of the everyday operation.
Maintain communications flow with upper management and all other stakeholders.
Maintain confidentiality of guest/employee information and pertinent company data
Supervisory tasks include managing the team performance, preparing weekly schedules, training, and developing staff, inventory and purchasing needed products and supplies, conducting daily pre-shift meetings, and completing required reports and payroll.
Manage administrative functions in accordance with established standards including the interviewing and selection process of new staff.
Supervise the individual performance of the staff taking appropriate corrective action to address deficient conditions, behavior, and work performance.
Responsible for practicing, managing, and promoting the Company's Statement of Purpose, Service Excellence Pillars, and Declarations so that it becomes an intricate part of the everyday operation.
Represent the Company with a positive attitude and professional presentation.
Follow sustainability guidelines and practices related to the Company's sustainability programs.
Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role.
Required Job Knowledge, Skills, Experience, and Education
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite or related software.
Strong supervisory and leadership skills.
College degree or equivalent work experience
Advanced verbal and written communication skills in English and the ability to work with a wide range of constituencies in a diverse operation.
Ability to perform job functions with attention to detail, speed, and accuracy under pressure of tense/confrontational situations.
Uphold the Company standards, policies, and procedures.
Prioritize and organize tasks and work area
Ability to remain calm and resolve problems using good judgement as interpreted by the management
Follow directions
Work cohesively with co-workers as part of a team
Maintain confidentiality of guest/employee information and pertinent hotel data
Qualifications
Have a college degree in hospitality management, business administration or equivalent work experience, preferably at a luxury, Forbes five-star property.
Proven work experience as a Front Desk Manager including previous oversight of other managers.
Be well-versed in the standards set by Forbes, AAA, and Relais and Chateaux
Ability to communicate clearly and effectively across all departments.
Excellent interpersonal and customer service skills.
Strong analytical and problem-solving skills.
Knowledge of Maestro PMS is preferred
Excellent organizational skills and attention to detail.
Ability to prioritize tasks and to delegate them when appropriate.
Having strong knowledge of hospitality
Auto-ApplyBilling - Payments Manager
Office manager job in Smithfield, RI
Job Description
Do you love keeping financial operations running smoothly while being part of a supportive team? Prime Heating & Cooling in Smithfield, RI is looking for a full-time Billing - Payments Manager to join our growing company!
We offer competitive pay of $27-$32 per hour, giving you the financial stability you deserve. Plus, we provide a collaborative and professional work environment where your contributions are valued and rewarded.
Enjoy top-tier benefits, including:
Medical
Dental
Sick time
Paid time off (PTO)
An IRA
Life insurance
THE INS AND OUTS OF BECOMING OUR BILLING - PAYMENTS MANAGER
THE SCHEDULE:
Your work-life balance matters! As our Billing - Payments Manager, you'll enjoy a steady Monday-Friday, 8 AM - 5 PM schedule, giving you your evenings and weekends free to relax and recharge.
YOUR ROLE:
You navigate the busy environment of Prime Heating & Cooling as the Billing - Payments Manager, where the day unfolds with the satisfying rhythm of bookkeeping. You meticulously balance the financial records, ensuring every transaction is accurately documented, transforming the chaos of numbers into order. With each successful entry, you feel a sense of accomplishment, knowing your diligence keeps the company's financial health robust. Colleagues rely on your expertise to resolve billing discrepancies, reinforcing your vital role within the team. Engaged in this intricate dance of figures, you find purpose in your contributions, knowing that your efforts support the company's success and enhance client satisfaction.
OUR REQUIREMENTS:
3+ years of AP/AR or accounting experience
Proficiency in Quickbooks, House Call Pro, or similar software
Knowledge of AIA billing and subcontractor payments
Strong organizational and communication skills
JOIN US AT PRIME HEATING & COOLING
We are an established, family-owned HVAC service and installation business in Rhode Island, offering a range of services, including custom-designed heating and air conditioning systems, maintenance, and repair. With extensive knowledge in heating and cooling, we have built a strong reputation for exceptional customer service. Additionally, we are a certified apprentice company for pipefitters and electricians in Rhode Island. Whether it's a small or large task, our customers can depend on us. We are actively seeking qualified technicians and customer service experts to join our team, providing a supportive environment, excellent benefits, and opportunities for advancement.
If you think this Billing - Payments Manager job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Job Posted by ApplicantPro
Office Administrator
Office manager job in Warwick, RI
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Join Our Top-Tier Home Care Agency in Norwich, CT: Recruit Top Talent, Grow Your Career, and Make a Difference!
We are a top-tier private duty Home Care Agency based in Norwich, CT, dedicated to delivering exceptional home care services. We are seeking an experienced recruiter to join our team and help us attract, hire, and onboard top-tier caregivers and nurses who align with our company's culture, vision, mission, core values, and responsibilities.
Position Summary
The Office Administrator is the central hub of the office-supporting potential clients, new employees, our training academy, and the leadership team. This role ensures daily operations run efficiently, creates a welcoming environment, and provides proactive support to keep the team focused on business goals.
Key Responsibilities
Serve as the primary point of contact for prospective clients
Answer inquiries, schedule assessments, and guide families through the decision-making process
Greet visitors, answer phones, sort mail, run errands, and maintain a clean and organized office
Support staff with day-to-day administrative tasks
Assist with the nursing assistant training program
Manage supplies, help recruit students, and communicate with instructors and students
Support onboarding for new clients and employees
Upload, organize, and maintain digital records and HR documents (licenses, insurance, training certifications, etc.)
Manage calendars and appointments for the CEO, COO, and Operations Manager
Prepare meeting materials and keep schedules up-to-date
Maintain office supplies and equipment
Coordinate repairs, troubleshoot tech issues, and work with IT support
Update company performance reports and assist with tracking key metrics
What We're Looking For
Required Experience:
3+ years in a fast-paced office environment
2+ years as the first point of contact for callers or visitors
Required Skills:
Excellent communication and a professional, positive demeanor
Strong organization and attention to detail
Ability to juggle multiple priorities and anticipate team needs
Tech-savvy and comfortable with Google Suite; experience with Taskworld, AxisCare, or similar tools a plus
Proactive, energetic, and solution-oriented-keeps the office calm and running smoothly
Physical Requirements
Primarily seated office work
Occasional bending, stretching, and lifting up to 25 lbs
Why You'll Love Working With Us
Supportive and positive team culture
Meaningful work that impacts families and caregivers
Opportunities to grow within the organization
Compensation: $22.00 - $25.00 per hour
Believe it or not, our story begins when our CEO Samanta (Sam), a hospice registered nurse, was challenged by her husband, Caleb, to "Do something about it!"
Working as a hospice nurse caring for the elderly with terminal illnesses, Sam's greatest frustration was that the caregivers hired by her patients' families had no idea what they were doing. It negatively affected her patients' well-being and comfort. After investigating the matter, she found that Connecticut set no standards for home care agency owners or the caregivers they hired to care for others. As a result, anyone could be employed as a caregiver with little to no experience, training, certification, or supervision, and this was often the case and still is today.
After weeks of complaining about this to her husband, being the no-nonsense type of guy he is, he challenged her to "do something about it." Little did he know that she, in turn, would convince him to leave his engineering career and help her start a home care agency, providing the elderly with high-quality caregivers who would keep them well cared for and safe at home.
Since then, Sam has continued to share her vision with countless other professionals. Convincing them to leave their careers and join her fight to be the Gold Standard for home care helping the elderly age in their home's comfort as they so often prefer.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
Auto-ApplyEnterprise Customer Account Manager
Office manager job in Providence, RI
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
+ Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
+ Attend industry events, trade shows, and conferences relevant to your customer base.
+ Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
+ Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
+ Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
+ Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
+ Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
+ Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
+ Share new product offers and innovations during business reviews to drive sales.
+ Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
+ Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
+ At least 8 years of experience driving full cycle sales management process
+ Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
+ Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
+ Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP
**Preferred Qualifications:**
+ Proven track record of building and growing customer relationships in an Enterprise territory.
+ Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Strong consultative selling skills with the ability to understand customer/prospect business requirements.
+ Excellent communication and presentation skills.
+ Ability to work collaboratively with internal stakeholders and leverage executive relationships.
+ Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
+ Superior negotiation, written and verbal communication skills
+ Up to 50% travel
**Equal Opportunity Employer: **
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** .
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
HBG - Team Manager
Office manager job in Providence, RI
SUBSTANTIAL BONUS PROGRAM TEAM MANAGEMENT EXPERIENCE IS PREFERRED! * You make it happen. It's simple our customers love our food and we love our customers. As a Team Manager, it's up to you to create an everyday oasis for them to meet friends, celebrate special occasions or complete an important work project while enjoying a meal in a bakery-cafe.
* It's about being our best. Your role as a Team Manager is to continually invest in and develop our cafe teams to help them execute flawless service and create memorable experiences.
* We keep it real. Our customer service is as authentic and wholesome as our food quality ingredients and relationships without the filler.
Who we are:
* Howley Bread Group, a franchisee of Panera Bread, is a unique company where we treat each other with respect, value our families, and provide career opportunities at all levels. We give back to the communities that support us through donations and involvement in local programs. The franchise has been instrumental in the consistent growth, from one Panera Bread bakery-cafe in 2000 in Cranston, RI to 28 throughout Rhode Island, Connecticut, and southeastern Massachusetts today.
* CHECK US OUT AT: ********************** for more information
We are pleased to offer:
* Attractive operating hours (no late nights)
* 40-hour work week
* Competitive compensation plan, vacation and quarterly bonuses
* Growth opportunities
* No alcohol service and Grease-free environment
* 8-week comprehensive training program
* Medical, Dental, & Disability plans
* Company paid & voluntary life insurance plans
* 401(k) with a generous company match
Billing - Payments Manager
Office manager job in Smithfield, RI
Do you love keeping financial operations running smoothly while being part of a supportive team? Prime Heating & Cooling in Smithfield, RI is looking for a full-time Billing - Payments Manager to join our growing company!
We offer competitive pay of $27-$32 per hour, giving you the financial stability you deserve. Plus, we provide a collaborative and professional work environment where your contributions are valued and rewarded.
Enjoy top-tier benefits, including:
Medical
Dental
Sick time
Paid time off (PTO)
An IRA
Life insurance
THE INS AND OUTS OF BECOMING OUR BILLING - PAYMENTS MANAGER
THE SCHEDULE:
Your work-life balance matters! As our Billing - Payments Manager, you'll enjoy a steady Monday-Friday, 8 AM - 5 PM schedule, giving you your evenings and weekends free to relax and recharge.
YOUR ROLE:
You navigate the busy environment of Prime Heating & Cooling as the Billing - Payments Manager, where the day unfolds with the satisfying rhythm of bookkeeping. You meticulously balance the financial records, ensuring every transaction is accurately documented, transforming the chaos of numbers into order. With each successful entry, you feel a sense of accomplishment, knowing your diligence keeps the company's financial health robust. Colleagues rely on your expertise to resolve billing discrepancies, reinforcing your vital role within the team. Engaged in this intricate dance of figures, you find purpose in your contributions, knowing that your efforts support the company's success and enhance client satisfaction.
OUR REQUIREMENTS:
3+ years of AP/AR or accounting experience
Proficiency in Quickbooks, House Call Pro, or similar software
Knowledge of AIA billing and subcontractor payments
Strong organizational and communication skills
JOIN US AT PRIME HEATING & COOLING
We are an established, family-owned HVAC service and installation business in Rhode Island, offering a range of services, including custom-designed heating and air conditioning systems, maintenance, and repair. With extensive knowledge in heating and cooling, we have built a strong reputation for exceptional customer service. Additionally, we are a certified apprentice company for pipefitters and electricians in Rhode Island. Whether it's a small or large task, our customers can depend on us. We are actively seeking qualified technicians and customer service experts to join our team, providing a supportive environment, excellent benefits, and opportunities for advancement.
If you think this Billing - Payments Manager job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Office Administrator
Office manager job in Warwick, RI
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Join Our Top-Tier Home Care Agency in Norwich, CT: Recruit Top Talent, Grow Your Career, and Make a Difference!
We are a top-tier private duty Home Care Agency based in Norwich, CT, dedicated to delivering exceptional home care services. We are seeking an experienced recruiter to join our team and help us attract, hire, and onboard top-tier caregivers and nurses who align with our companys culture, vision, mission, core values, and responsibilities.
Position Summary
The Office Administrator is the central hub of the officesupporting potential clients, new employees, our training academy, and the leadership team. This role ensures daily operations run efficiently, creates a welcoming environment, and provides proactive support to keep the team focused on business goals.
Key Responsibilities
Serve as the primary point of contact for prospective clients
Answer inquiries, schedule assessments, and guide families through the decision-making process
Greet visitors, answer phones, sort mail, run errands, and maintain a clean and organized office
Support staff with day-to-day administrative tasks
Assist with the nursing assistant training program
Manage supplies, help recruit students, and communicate with instructors and students
Support onboarding for new clients and employees
Upload, organize, and maintain digital records and HR documents (licenses, insurance, training certifications, etc.)
Manage calendars and appointments for the CEO, COO, and Operations Manager
Prepare meeting materials and keep schedules up-to-date
Maintain office supplies and equipment
Coordinate repairs, troubleshoot tech issues, and work with IT support
Update company performance reports and assist with tracking key metrics
What Were Looking For
Required Experience:
3+ years in a fast-paced office environment
2+ years as the first point of contact for callers or visitors
Required Skills:
Excellent communication and a professional, positive demeanor
Strong organization and attention to detail
Ability to juggle multiple priorities and anticipate team needs
Tech-savvy and comfortable with Google Suite; experience with Taskworld, AxisCare, or similar tools a plus
Proactive, energetic, and solution-orientedkeeps the office calm and running smoothly
Physical Requirements
Primarily seated office work
Occasional bending, stretching, and lifting up to 25 lbs
Why Youll Love Working With Us
Supportive and positive team culture
Meaningful work that impacts families and caregivers
Opportunities to grow within the organization
HBG - Team Manager
Office manager job in Providence, RI
Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience.
Why You'll Love This Role:
* As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations.
* Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best.
* Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality.
* Build your leadership skills through hands-on experience, preparing you for future opportunities within the company.
Key Responsibilities:
* Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently.
* Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
* Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
* Financial Management: Support the General Manager in managing budgets and controlling costs.
* Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.
Why Howley Bread Group?
* Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company.
* Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
* Community: We value our communities and strive to give back in a meaningful way.
* Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
* Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age.
* Vacation: After 90 days of employment, you are eligible for paid vacation.
What We're Looking For:
* Must be at least 18 years old.
* Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred.
* Ability to pass a background check.
* This role requires full-time (40) flexible hours, including nights & weekends.
* While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.
Ready to Lead and Grow with Us?
If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!