Lead CIC Customer Support Manager - Technical Support
Office manager job in Rochester, NY
SummaryWe are seeking an experienced and customer-focused Technical Support Manager (CIC) to lead and develop the North America Level 2 Technical Support team within GE Vernova's Grid Automation business. This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications.
The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.Job Description
Key Responsibilities
Leadership & Team Development
Lead and develop the CIC L2 Technical Support team (Wireless and Optical), fostering collaboration between the Rochester, Burnaby and Markham sites.
Coach, mentor, and grow technical specialists to enhance product knowledge, troubleshooting discipline, and professional communication.
Establish team goals aligned with regional and global service objectives, promoting ownership and accountability.
Conduct regular 1:1s, performance reviews, and knowledge-sharing sessions to sustain engagement and capability growth.
Operational & Technical Excellence
Oversee day-to-day case operations, ensuring SLA adherence, consistent quality, and proactive issue resolution.
Drive best-in-class case management practices, leveraging Salesforce (SFDC), Phone System/Voice analytics, and dashboard metrics.
Coordinate escalations with L3/L4 Engineering and Product Line teams to ensure thorough root-cause analysis and corrective actions.
Champion continuous improvement in tools, processes, and documentation, including knowledge base content and training assets.
Guide lab replication and validation activities to accelerate resolution of complex field issues.
Cross-Functional Collaboration
Serve as the primary interface between Technical Support, Product Line, and Engineering teams to surface field trends and systemic issues.
Collaborate with Product Management to influence new product introduction (NPI) readiness, technical documentation, and support enablement.
Partner with Quality and Commercial Operations to track and communicate customer experience metrics (CEI, CSAT, NPS).
Contribute to strategic initiatives improving case prioritization, workflow automation (GridBot, Salesforce integration), and regional standardization.
Customer Engagement & Escalations
Act as a senior escalation point for key customer cases in both Wireless and Optical domains.
Review and present case summaries, performance metrics, and root-cause findings to internal and external stakeholders.
Ensure timely and transparent communication to customers during critical or high-impact incidents.
Promote a strong Voice-of-Customer (VOC) culture, driving systemic changes based on feedback from utilities, partners, and OEM clients.
Required Qualifications
Bachelor's Degree in Electrical Engineering, Computer Engineering, or related technical discipline.
Minimum 5 years of experience in communications systems, networking, or substation automation, including technical support or field operations.
Proven leadership or supervisory experience within a technical or customer-facing support environment.
Strong understanding of wireless and optical communications technologies, including IP networking, LTE/5G, SONET/SDH, MPLS-TP, or Ethernet.
Experience managing distributed teams across multiple sites and remote resources or product lines.
Demonstrate ability to drive process improvement and deliver measurable performance outcomes.
Excellent interpersonal, communication, and organizational skills, with the ability to influence across functions and geographies.
Desired Characteristics
Familiarity with GE Lentronics and GE MDS (or comparable industrial networking and communications systems).
Working knowledge of Salesforce CRM and customer analytics/reporting tools.
Certifications such as CCNA, CCNP, or PMP are an asset.
Strong analytical mindset with the ability to balance technical problem-solving and customer satisfaction.
Adaptable to changing priorities and comfortable leading through ambiguity.
Passion for coaching and building high-performing, customer-centric technical teams.
Travel Requirement
Ability and willingness to travel up to 25% for customer meetings, training, and internal collaboration between Rochester and Markham locations.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on November 20, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
Auto-ApplyMedical Office Manager
Office manager job in Rochester, NY
Job Title: Medical Office Manager Reports to: CNO FLSA status: Exempt
Summary: CNY Fertility is a renowned fertility center offering advanced treatments like IVF, IUI, and egg freezing. With a patient-centered approach and cutting-edge technology, we support individuals and couples on their journey to parenthood The Medical Office Manager will be responsible for overseeing the daily operations of the clinic, ensuring the efficiency of services provided, and upholding the highest standard of patient care. This role involves close collaboration with medical professionals, administrative staff and patients to facilitate seamless coordination of day-to-day operations.
Required Duties and Responsibilities include the following. Other duties may be assigned.
Develop, implement, and monitor operational processes to improve the center's overall performance.
Oversee daily administrative and customer service operations, ensuring the clinic runs efficiently and effectively.
Manage payroll/ADP for time- off requests, staff scheduling, and overseeing the onboarding process.
Ensure the center adheres to all legal, health, and safety regulations, maintaining necessary certifications.
Provide support to patients by addressing concerns and assisting in the pre-treatment and post-treatment process.
Supervise, train, and evaluate office staff administrative staff.
Foster a positive, collaborative, and supportive work environment for all staff members.
Handle front desk billing, collection of co-pays and in office payments.
Maintain accurate records of patient treatments, procedures, and financial transactions. Ensuring that chart preparation is performed in a timely manner to maintain accurate records of patient treatments.
Oversee the collection and management of patient data, consent forms while ensuring confidentiality and privacy compliance.
Ensure staff follow office protocols, providing excellent customer service and maintaining a high level of professionalism.
Foster a positive, collaborative, and supportive work environment for all staff members.
Assist with leading interviewing and hiring for both clinical and front desk staff.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Fertility Receptionist does not have any supervisory responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree in healthcare administration, Business Management or related field. Will consider equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge, Skills and Other Abilities:
Medical Terminology
Management skills
Strong communication, both written and verbal
Great active listening skills
A patient and empathetic attitude
Comfortable working in fast-paced environments
Computer literacy
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a comfortable setting where it is quiet and dim light. There is some risk to exposure of bodily fluids or contagious diseases.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit.
Benefits include:
401(k)
Dental insurance
Vision Insurance
Health Insurance
Life Insurance
Flexible spending account
Paid time off
Maternity Leave
Auto-ApplyOffice Manager
Office manager job in Rochester, NY
Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!
At Uncommon, our Office Managers (OMs) play a central role on our School Operations Teams in ensuring that students, families, and staff have the information and resources they need to succeed. In our schools, we have three Office Managers: Office Manager - Communications, Office Manager - Data & Systems, and Office Manager - Finance. All Office Managers coordinate day-to-day operations systems and routines that allow the school to run seamlessly.
Responsibilities of the Office Manager - Communications include, but are not limited to, the execution of:
Serving as the primary contact for all of the school's constituents in person, over the phone, and via email.
Enrollment of new students and re-enrollment of current students
Daily student attendance and daily student operational systems
Maintaining up-to-date student information and student files
Planning and supporting logistics and set up for school events and activities as needed
Responsibilities of the Office Manager - Data & Systems include, but are not limited to, the execution of:
Bill pay and accounting
Procurement and supply management for all student, staff, and event supplies
Maintaining accurate Student Information Systems for the school and local school system
Serving as the secondary contact for all of the school's constituents in person, over the phone, and via email.
Planning and supporting logistics and set up for school events and activities as needed
Responsibilities of the Office Manager - Finance include, but are not limited to, the execution of the following for our largest K-8 campuses and High Schools:
Bill pay and accounting
Procurement and supply management for all student, staff, and event supplies
Planning and supporting logistics and set up for school events and activities as needed
Qualifications
Passionate commitment to the mission of Uncommon Schools
Ability to communicate effectively verbally and in writing while demonstrating strong interpersonal skills with teammates, teachers, students, families, and additional stakeholders.
Organized and able to maintain key systems such as attendance, vendor deliveries, student documentation and paperwork.
Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures.
Strong time management skills; ability to manage multiple tasks at the same time and meet tight deadlines.
Achieves accuracy and thoroughness when completing a task
1 to 3 years of teaching or school administrative office experience
Spanish-speaking skills strongly preferred to support effective communication with our students, families, and community members.
Additional Information
Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.
Compensation
Compensation for this role is between$15.50 to $19.89 per hour. Most candidates who meet job description requirements will receive an offer of $15.50 - $16.65 per hour.
Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools.
Benefits
Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer).
Extensive, best-in-class training and development
Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
Financial Planning
403(b) retirement savings program + employer match
Paid leave of absence options (parental, medical, disability, etc.)
Mental health and counseling support + wellness benefits
*A detailed list of all benefits is located HERE.
At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.
As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].
Pediatric Dental Office Manager
Office manager job in Rochester, NY
We are an exceptional, fast-paced pediatric dental office dedicated to providing the highest level of care to every patient we see. Our team takes pride in creating an environment where both patients and team members feel valued and supported - a place where we work hard and have fun while doing it.
We are looking for an experienced Office Manager to join our growing team. The right candidate will be a natural leader, highly organized, and committed to helping both patients and team members thrive.
What We're Looking For
Strong leadership skills and the ability to inspire and support your team
Experience with dental office front desk operations (Open Dental experience a plus!)
Knowledge of dental treatment planning and insurance
Ability to train, mentor, and lead team members
Compassionate, patient-focused mindset
Excellent communication and problem-solving skills
What You'll Do
Oversee daily office operations to ensure smooth and productive days
Support and guide team members to deliver outstanding patient experiences
Communicate with patients and parents with warmth and professionalism
Help patients feel comfortable, informed, and confident in their care
Why You'll Love Working With Us
A fun, energetic team that truly enjoys working together
A practice that stands behind the care we provide
Opportunities to learn, grow, and develop your leadership skills
A chance to make a real difference in the lives of children and families
If you are excited to lead a team, passionate about pediatric dental care, and thrive in a fast-paced environment, we'd love to meet you!
Our employees receive:
Competitive pay
401K + a company match
Quarterly Profit Sharing
Four-day work week
Medical Insurance - HSA with a High-Deductible plan
Dental insurance - single plan no cost
(4) A Smile to Grow with shirts per year
Continuing Education
Paid Time Off and Holiday Pay
Sr Corporate Admin Office Mgr
Office manager job in Rochester, NY
Sr Corporate Admin Assistant needs 8+ years of office management or administrative experience
Sr Corporate Admin Assistant requires:
Experience planning meetings both large and small.
Experience with Microsoft Office Applications (Word, PowerPoint, Outlook, Excel)
Office manager experience within a corporate setting
Previous experience supporting senior leaders
Oniste
Sr Corporate Admin Assistant duties:
Provide administrative support to R&D leadership
Serve as key R&D point of contact for other departments and stakeholders
Communicate with external partners, senior leaders and department employees communicate verbally or in writing with a high level of confidentiality.
Manage complex travel plans, visas, passports, calendar, scheduling and subsequent expense reports with multiple currencies.
Facilitate and help visitors with travel / hotel arrangements
Provide meeting coordination support including catering for small and large meetings
Order and maintain office supplies, equipment and manage expense reporting
Place purchase orders in support of R&D team in Ariba.
Receive invoices for processing by Accounts Payable
Admissions Visit Coordinator/Office Manager
Office manager job in Rochester, NY
St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background.
The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, "Teach Me Goodness, Discipline, and Knowledge." We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres-a beautiful setting for a warm, friendly campus community.
Job Responsibilities
The Admissions Visit Coordinator/Office Manager reports to the Assistant Vice President of Admissions and provides essential support to the admissions team. This role serves prospective students, applicants, and their families across First-Year, Transfer, and Graduate Admissions through phone, email, and in-person interactions. The Admissions Visit Coordinator/Office Manager ensures smooth operations of the reception area, manages campus visit scheduling, and oversees student worker schedules to create a welcoming and organized admissions experience.
45% - Visit Coordination:
Coordinate campus visits, interviews, and 10-12 counselor calendars.
Organize faculty and athletic coach meetings for prospective students and families.
Collaborate with admissions staff, especially regarding information sessions, tours, group visits, and student ambassadors.
Oversee Shadow Day Program for accepted students.
Assist in the management of the Ambassador Program.
Serve as the primary point of contact for athletic tours supporting recruitment.
Maintain visit records in Slate CRM and Outlook; reconcile with Information Coordinator.
Maintain a professional and welcoming reception area and Welcome Center lobby.
45% - Office Manager:
Manage reception area and greet admissions visitors.
Respond to inquiries via phone, email, walk-ins, and recruiting events.
Provide general knowledge of university activities, programs, and requirements.
Direct prospective students and families to appropriate counselors or departments.
Train and supervise student ambassadors for desk coverage and phone support.
Maintain and update front desk policies and procedures manual.
Oversee office inventory, supply orders, invoices, and billing.
10% - Administrative Duties:
Assist with projects, mailings, and other administrative tasks as needed.
Coordinate meetings for the Assistant Vice President of Admissions.
Education / Experience
A minimum of an associate's degree and prior experience in admissions, office management, or customer service strongly preferred. Must demonstrate reliability, adaptability, and the ability to manage peak workloads.
Competencies / Skills
This position requires knowledge of basic office technologies. Proficiency in Microsoft Office Suite and/or Google Drive required; experience with Slate CRM and mail merge is desirable.
Strong organizational, communication, and multitasking skills are necessary. Must be willing and able to work collaboratively in a customer-focused team environment.
Supervision of Employees
Assist in the coordination of the Ambassador Program. Hire, train, and supervise student workers. Schedule and manage student coverage for the reception, tours, and phone support. Foster a collaborative and professional environment among student staff.
Work Environment
Primarily a desk position within a professional and welcoming office setting, working alongside a customer-focused admissions team.
Equipment to be Used
Regular use of standard office equipment, including a personal computer, telephone, and multifunction devices (printer, copier, fax, scanner), is required.
Job Type Full-time Work Hours
This is a full-time, 35-hour per week, 12-month position. Office hours are Monday-Friday, 8:30 a.m. to 4:30 p.m. (Summer hours include half-day Fridays.)
Special Conditions for Eligibility Minimum Number of References Requested 0 EEO Statement
It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees.
The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.
The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone **************, email (titleix@sjfc.edutitleix@sjfc.edu>), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security **************.
Work Location 3690 East Ave., Rochester, NY 14618 FLSA Non-Exempt Salary / Hourly Range $18.50 - $21.65 per hour Notes
The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here
Posting Detail Information
Posting Number S00773P Desired Start Date Open Date Open Until Filled Special Instructions to Applicant
Front Office Manager
Office manager job in Henrietta, NY
Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees.
The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Our hotel offers the comfort and convenience of a full service hotel at an affordable rate.
Why should you work at the RIT Inn & Conference Center?
- Competitive compensation package
- Full benefits package
- Flexible scheduling
- Extensive training and opportunities to advance
- Free employee parking
The Front Office Manager is a working supervisor and department leader responsible for training, supervising, and supporting Front Office staff, including Guest Service Associates, Bell Attendants, Night Auditors, Lifeguards, and Ambassadors-to deliver exceptional guest experiences. This role ensures guest expectations are met while maintaining a safe, welcoming environment for all guests and staff.
Work schedule varies based on business needs. Presence is expected during the 5-6 busiest days weekly, considering group requirements, staffing levels, and operational demands.
SPECIFIC RESPONSIBILITIES
Deliver and oversee pleasant, professional guest services.
Lead, train, and mentor staff to ensure timely, personalized service and achieve revenue goals.
Uphold service standards using hotel SOPs.
Promote strong team communication and cooperation.
Forecast room occupancy and coordinate guest/group needs with Sales, Housekeeping, and Engineering departments.
Work with RIT Housing and ResLife to manage student needs and check-in/out.
Assist in management of 175 Jefferson Rd location and staff training, coverage, scheduling, and more as needed.
Serve as primary contact for 175 Jefferson Rd staff; assume management duties in Director of Rooms' absence.
Inspect lobby and front office areas, report maintenance issues.
Maintain cleanliness of front office, lobby, and adjacent spaces.
Perform front desk tasks (check-in/out, reservations, payments, phones, bell services, reports, messages, wake-up calls).
Manage scheduling, payroll, and department HR functions, including paperwork, interviews, and disciplinary actions.
Promote hotel services; understand and communicate hours of operation.
Adhere to safety, security, and emergency procedures, dispatch appropriate responses.
Respond to guest requests and inquiries promptly and appropriately.
Enforce compliance with hotel and departmental policies.
Conduct shift handovers, host team meetings with Front Desk, GSA, Bell, and Lifeguard staff.
Attend or is represented in weekly group resume meetings.
Serve as PIC (Person in Charge); fully understand the PIC Manual.
Assist Housekeeping Department as needed.
Perform other duties as assigned, within ability and scope.
MANAGERIAL SKILL REQUIREMENTS
Support associate's development through training and mentorship.
Set clear expectations, delegate effectively, and meet deadlines.
Lead by example; motivate and create a productive work environment.
Communicate clearly and concisely; listen actively.
Pay attention to detail; identify team-learning opportunities.
Resolve interpersonal or group conflicts.
Manage in a culturally diverse workplace.
Evaluate and improve operational processes, policies, and procedures.
Apply problem-solving strategies and sound decision-making.
Analyze business trends and budgets to adjust strategies.
Demonstrate integrity, time management, and visibility.
Provide constructive coaching and feedback.
QUALIFICATIONS
Strong English communication skills (verbal and written).
Hotel Front Office experience required; supervisory experience preferred.
Friendly, reliable, enthusiastic, and service-oriented demeanor.
Leadership, planning, problem-solving, and communication skills.
Professional appearance and behavior.
Able to work independently and collaboratively.
Detail-oriented, quality-driven, and guest-focused.
Must hold a clean, valid New York State driver's license.
PHYSICAL REQUIRMENTS
Must be able to lift items weighing up to 25 lbs.
Must have adequate communication skills to perform the required job responsibilities.
Must have adequate vision with or without corrective lenses.
Must be able to read and write.
Must be able to walk and stand for long periods of time.
Must be able to stand potentially drastic temperature changes.
Reasonable accommodation can be made
SALARY
This is an exempt position, annual salary range is $60,733.60 - $62,233.60.
Business Office Director (Senior Living)
Office manager job in Rochester, NY
Discover Your Purpose with Us at The Landing of Brighton!
As Business Office Director, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Join a well-supported, established senior living community backed by a strong capital partner. Here, stability meets growth-giving you the chance to oversee critical business functions in an environment that values collaboration, professionalism, and resident care. In this role, you'll gain exposure to multiple software platforms, broadening your technical expertise and supporting your professional growth. You'll also have the opportunity to make an immediate and meaningful impact, leveraging your skills to strengthen operations and ensure compliance.
If you're looking for a role where your expertise will be supported, your contributions will be valued, and your growth will be encouraged, this is the perfect next step in your career.
Your Role:
As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.
Position Highlights:
Status: Full Time
Schedule: Monday - Friday, 9:00 am - 5:30 pm; includes participation in Manager on Duty rotation
Location: 1350 Westfall Rd, Rochester, NY 14618
Rate of Pay: $70,000 annually, Exempt - Salaried (eligible for 10% biannual bonus)
What You'll Do:
Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts
Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements
Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed
Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements
Partner with residents and families to resolve billing and collection matters professionally and accurately
Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance
Guide department leaders on employee relations, policy compliance, and performance management
Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting
Conduct exit interviews and prepare regular reports for community leadership
Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes
Ensure corporate policies and internal controls are consistently applied
Perform other duties as assigned to support community operations
Qualifications:
Bachelor's degree in Accounting or related field with at least one year of accounting experience preferred
Associate's degree in Accounting with two to three years of related experience considered
Experience in business office management
Strong organizational and leadership skills with attention to detail and accuracy
Proficiency in financial systems, human resources information systems, and Microsoft Office applications
Ability to manage multiple priorities while maintaining confidentiality and compliance
Excellent communication and interpersonal skills for working with residents, families, and team members
Working knowledge of Department of Heath Staffing Regulations
Business office experience (finance, billing, payroll, AR/AP, etc.)
Human Resources experience (onboarding, compliance, employee relations, etc.)
Why Join Us?
Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions
Thrive in a purpose-driven environment that puts residents first
Join a collaborative, supportive leadership team that values your voice
Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You'll Enjoy:
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms
Employee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
JOB CODE: 1006439
Dental Office Manager
Office manager job in Rochester, NY
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $60,405 /year + monthly and quarterly incentive earnings **
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
**Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyOffice Manager
Office manager job in Rochester, NY
Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!
At Uncommon, our Office Managers (OMs) play a central role on our School Operations Teams in ensuring that students, families, and staff have the information and resources they need to succeed. In our schools, we have three Office Managers: Office Manager - Communications, Office Manager - Data & Systems, and Office Manager - Finance. All Office Managers coordinate day-to-day operations systems and routines that allow the school to run seamlessly.
Responsibilities of the Office Manager - Communications include, but are not limited to, the execution of:
* Serving as the primary contact for all of the school's constituents in person, over the phone, and via email.
* Enrollment of new students and re-enrollment of current students
* Daily student attendance and daily student operational systems
* Maintaining up-to-date student information and student files
* Planning and supporting logistics and set up for school events and activities as needed
Responsibilities of the Office Manager - Data & Systems include, but are not limited to, the execution of:
* Bill pay and accounting
* Procurement and supply management for all student, staff, and event supplies
* Maintaining accurate Student Information Systems for the school and local school system
* Serving as the secondary contact for all of the school's constituents in person, over the phone, and via email.
* Planning and supporting logistics and set up for school events and activities as needed
Responsibilities of the Office Manager - Finance include, but are not limited to, the execution of the following for our largest K-8 campuses and High Schools:
* Bill pay and accounting
* Procurement and supply management for all student, staff, and event supplies
* Planning and supporting logistics and set up for school events and activities as needed
* Passionate commitment to the mission of Uncommon Schools
* Ability to communicate effectively verbally and in writing while demonstrating strong interpersonal skills with teammates, teachers, students, families, and additional stakeholders.
* Organized and able to maintain key systems such as attendance, vendor deliveries, student documentation and paperwork.
* Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures.
* Strong time management skills; ability to manage multiple tasks at the same time and meet tight deadlines.
* Achieves accuracy and thoroughness when completing a task
* 1 to 3 years of teaching or school administrative office experience
* Spanish-speaking skills strongly preferred to support effective communication with our students, families, and community members.
Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.
Compensation
Compensation for this role is between$15.50 to $19.89 per hour. Most candidates who meet job description requirements will receive an offer of $15.50 - $16.65 per hour.
Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools.
Benefits
* Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer).
* Extensive, best-in-class training and development
* Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
* Financial Planning
* 403(b) retirement savings program + employer match
* Paid leave of absence options (parental, medical, disability, etc.)
* Mental health and counseling support + wellness benefits
* A detailed list of all benefits is located HERE.
At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.
As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.
Front Office Manager- Microtel Newark
Office manager job in Newark, NY
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Assistant General Manager or General Manager
Summary
Manage the work activities of all Front Office associates by performing the following duties.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation.
Perform Front Desk duties as needed.
Exceed Guest expectations by providing exemplary service
Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge.
Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
Ensure all brand standards and initiatives are implemented and followed.
Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry.
Maintain up to date records and files.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Ensure the cleanliness of the Front office, lobby and surrounding areas.
Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
Supervisory Responsibilities
Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Follow policies and procedures; Support organization's goals and values.
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Work within approved budget; Conserve organizational resources.
Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality.
Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings.
Write clearly and informatively; Present numerical data effectively; Read and interpret written information.
Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan.
Treat people with respect; Inspire the trust of others; Work with integrity and ethics.
Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments.
Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others.
Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Set and achieve challenging goals; Demonstrate persistence and overcome obstacles.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures.
Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates.
Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions.
Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external).
Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed.
Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change
Requirements
Education and/or Experience
One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, traverse
Move about or to, position self
Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description $19-$21 per hour
Office Administrator for Process Serving Agency
Office manager job in Rochester, NY
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Benefits & Perks
Opportunity for growth within a small, fast-paced company
Flexible scheduling options
Competitive compensation
Job Summary
We are seeking a full-time, on-site Service Department Administrator for our Process Serving division, located in Rochester, NY. This role is integral to the smooth operation of our legal support services. As the Service Department Administrator, you will manage key administrative functions related to process serving. Responsibilities include document handling, client communication, affidavit generation, invoicing, and supporting compliance protocols as outlined in training.
Key Responsibilities
Accurately enter case-specific information and documentation into proprietary software
Organize, maintain, and prepare case files for internal and external review
Generate and review affidavits of service in accordance with legal standards
Provide cross-departmental administrative support as needed
Communicate effectively with clients and process servers to facilitate service completion
Perform skip tracing to locate individuals as required
Review internal documentation to ensure accuracy and completeness
Prepare and issue client invoices upon completion of services
Office Manager
Office manager job in Fairport, NY
Benefits: * Paid time off * Profit sharing * Training & development Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.
As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.
Office Manager Perks and Benefits:
* No experience is required, but 1-3 years of experience is preferred.
* Paid training.
* Full-time
* Paid Time Off
* Profit Sharing Plan
Office Manager Responsibilities:
Customer Management
* Develop trust with customers by living our Core Values all day and every day.
* Creating raving fans by providing extra-mile service
* As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
* Follow up on open proposals as needed.
* Keep the showroom and office organized and presentable.
* Assist in the development, management & delivery of local marketing tactics.
* Resolve customer conflicts.
Marketing
* Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations.
* Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
* Run Social Media Accounts
* Support and participate in home shows.
* Support and implement local marketing efforts as needed.
Operations (Production)
* Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
* Order all products needed for jobs accurately and follow up on delivery.
* Schedule the job to meet the schedule of customer and installers.
* Communicate with installers and customers on start dates and times.
* Update the customer with ongoing details of installation and job progress.
* Discuss and obtain written permission for any changes in contracted work.
* Confirm scope of work and compensation with installers prior to start of job.
* Update Salesforce/production board daily with status of job and upcoming schedule.
Financials
* As a job is landed and produced, complete the job costing form with the pertinent details.
* Accurately update QuickBooks daily for all income and expenses.
* Track, prepare, and manage timely payment of business-related expenses.
Continuous Improvement
* Attend weekly meetings with the owner at scheduled times.
* Submit the GS&R Prep form weekly via email.
* Work weekly and monthly to meet goals.
* Be available to attend training seminars at the owner's discretion.
* Make decisions and act in accordance with Floor Coverings International's core values and mission.
Office Manager Qualifications:
* Excellent customer service and organization skills.
* Strong communication skills, particularly over the phone.
* Strong computer skills and ability to learn new systems and processes quickly.
* Organized, detail-oriented, and able to multi-task.
* Experienced in bookkeeping using QuickBooks is a plus.
* Able to work independently without supervision.
Apply today!
Compensation: $40,000.00 - $50,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Office Coordinator
Office manager job in Rochester, NY
Greenlight Networks is actively recruiting an Office Coordinator. In this role, you will be responsible for delivering exceptional customer service to customers and guests, managing our front desk operations in the Rochester market while providing administrative and office support to ensure efficient day-to-day operations. Success in this role requires strong organizational, communication, and technical skills, along with the ability to collaborate across teams and maintain a smooth and productive work environment.
Essential Functions:
Manage daily front desk operations, ensuring a welcoming and professional environment for employees, customers, and visitors.
Provide administrative support to operations leadership and teams, including scheduling, documentation, and data entry.
Assist with onboarding coordination, employee access, and office setup for new hires operations roles.
Assist with Coupa purchase order placement for operations and contractors.
Collaborate with cross-functional teams, including field technicians, network operations, and customer experience, to ensure seamless communication and workflow.
Assist with planning and coordinating company events, meetings, and field operations activities as needed.
Help maintain a safe, organized, and efficient office environment.
Perform additional administrative duties and special projects as needed.
Knowledge, Skills and Abilities Required:
High School Diploma or GED required.
1-3 years of experience in administrative, office support, or front desk roles.
Strong customer service skills with a friendly, professional demeanor.
Excellent verbal and written communication skills.
Strong organizational and time-management abilities with attention to detail.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams) and general office technology.
Other Requirements:
Experience supporting operations, field teams, or multi-location environments.
Familiarity with ticketing systems, visitor management systems, or facilities management tools.
Basic troubleshooting skills for office technology.
Compensation:
Our job titles may span more than one career level. The pay range foir this position is between $20/hr - $23/hr. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at ************************************
Office Admin
Office manager job in Pittsford, NY
The employer is a computer software and services company in business for over 30 years, with clients and customers worldwide.
The position of Office Admin is primarily responsible for performing all aspects of office management and customer contact to ensure smooth and efficient operation of the office, and helping in some other client document preparation and service tasks. The job also entails preparing financial filings, for which training will be provided. This position will report to a senior manager. The key elements of job description are:
• Administrative help
• Handle phone calls
• Respond to emails
• Edit and clean up Word documents
• Client financial filings (training will be provided)
• Miscellaneous tasks (training will be provided)
• Long-term position
• 25 to 30 hours/week
• Some flextime
• Excellent learning and growth opportunities
This is a part-time position and does not offer health benefits.
Qualifications
• Associate or Bachelors degree (Business/Accounting preferred)
• English skills (speaking / listening / writing)
• Ability to sit at desk and work with computer in quiet environment
• Attention to detail
• Expertise in Microsoft Word (required)
• Computer skills and understanding of basic accounting (a big plus)
Additional Information
Starting date is as soon as possible. All your information will be kept confidential according to EEO guidelines.
Repair Coordinator/Office Admin
Office manager job in Victor, NY
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilized on naval fleets across our allied navies around the globe.
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defense customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.
We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, and expendables.
Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide!
This unique position will be a roughly 90/10 mix of roles as a Project Coordinator/Office Administrator for Antisubmarine Warfare (ASW) Receivers Repairs and Facility Security Officer (FSO) responsibility for the Victor, NY facility.
As a Project Coordinator/Office Administrator the candidate coordinates project activities and information to support project controls and reporting, such as monitoring completion of project tasks, monitoring costs against estimates, monthly updates on ETCs (Estimates to Completion), producing and maintaining project schedules for assigned projects and bids, and liaising between engineering and manufacturing groups and other business functions to ensure the smooth progress of projects. While also handling day-to-day administrative tasks, ensured efficient office operations, maintained a positive work atmosphere, and maintained organized records.
As Facility Security Office (FSO) the candidate will maintain/enhance the security posture inside the facility to Ultra employees and visitors by overseeing the system security program and policies for our accredited systems. Ultra Maritime Security Office will provide appropriate security program and policy training.
Nationality Requirements
Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.
Job Description
Project Coordinator/Office Administrator Responsibilities (90%):
* Gathers program financial, schedule, and technical information to support simple to intermediate project controls and reporting.
* Monitors completion of project tasks through frequent communication with all members of the project team and supporting functions.
* Problem solves and negotiates priorities through manufacturing via attendance at production planning meetings and regular reviews.
* Prepares and maintains project plans, work breakdown structures and ETCs maximizing use of all available project management tools. These tasks would be accomplished mostly through Excel but might include exposure to MS Project.
* Prepares and maintains relevant business system information for contract execution.
* Welcome visitors, coordinate meetings, appointments and directing various administrative projects; plan in-house or off-site activities of the organization.
FSO Responsibilities (10%):
* Maintaining a working knowledge of systems functions, security policies, technical safeguards, and operational security measures.
* Assist in developing and implementing an effective system security education, training, and awareness program while commanding adequate resources.
Qualifications:
* Associate's degree in accounting, Business, Finance, or a related field and two years of experience in business office functions, or an equivalent combination of education and experience.
* Proficient in the use of Microsoft Project or equivalent, and Microsoft Office.
Desired Skills:
* Basic understanding of DoD contracting methodologies.
* Basic understanding of program management techniques.
* Self-motivated, accepts authority and responsibility.
* Strong Organizational Abilities- disciplined, sets priorities, meets deadlines, handles multiple tasks and responsibilities.
* Possesses basic knowledge of CUI (ITAR/EAR) regulations.
* Possesses or has the capacity to be trained to understand, explain, interpret, and apply rules, regulations, directives, and procedures IAW applicable Security requirements.
Expected Compensation: The expected compensation for this role is between $50,000-$60,000 annually. Please note, this is the expected compensation however, Ultra Maritime considers many factors in determining compensation prior to offer, such as: responsibilities and scope of role, candidate's work experience and education related to position, applicable certifications or trainings, business and market conditions.
#MAR
#LI-onsite
#li-zn1
Diverse & Inclusive Employer
Ultra Maritime is a proud Equal Opportunity Employer committed to fostering a respectful, and diverse workplace. We welcome applicants from all backgrounds and do not tolerate discrimination of any kind. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
As a defense contractor, we are dedicated to maintaining the highest standards of integrity and security. We operate a drug-free workplace and, where permitted by law, conduct pre-employment background checks and substance abuse screening.
We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more!
Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email ************************
Company: Ultra Maritime
Auto-ApplyAssistant Dental Office Manager
Office manager job in Henrietta, NY
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-time
Salary: $21 - $24 /hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyHOTEL GUEST SERVICES MANAGER (TownePlace Suites by Marriott)
Office manager job in Rochester, NY
Requirements
Education and/or Experience
One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Physical Demands
The associate must be able to occasionally lift and/or move up to 50 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Salary Description 20-25
Office Manager
Office manager job in Fairport, NY
Benefits:
Paid time off
Profit sharing
Training & development
Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.
As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits:
No experience is required, but 1-3 years of experience is preferred.
Paid training.
Full-time
Paid Time Off
Profit Sharing Plan
Office Manager Responsibilities:
Customer Management
Develop trust with customers by living our Core Values all day and every day.
Creating raving fans by providing extra-mile service
As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
Follow up on open proposals as needed.
Keep the showroom and office organized and presentable.
Assist in the development, management & delivery of local marketing tactics.
Resolve customer conflicts.
Marketing
Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations.
Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
Run Social Media Accounts
Support and participate in home shows.
Support and implement local marketing efforts as needed.
Operations (Production)
Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
Order all products needed for jobs accurately and follow up on delivery.
Schedule the job to meet the schedule of customer and installers.
Communicate with installers and customers on start dates and times.
Update the customer with ongoing details of installation and job progress.
Discuss and obtain written permission for any changes in contracted work.
Confirm scope of work and compensation with installers prior to start of job.
Update Salesforce/production board daily with status of job and upcoming schedule.
Financials
As a job is landed and produced, complete the job costing form with the pertinent details.
Accurately update QuickBooks daily for all income and expenses.
Track, prepare, and manage timely payment of business-related expenses.
Continuous Improvement
Attend weekly meetings with the owner at scheduled times.
Submit the GS&R Prep form weekly via email.
Work weekly and monthly to meet goals.
Be available to attend training seminars at the owner's discretion.
Make decisions and act in accordance with Floor Coverings International's core values and mission.
Office Manager Qualifications:
Excellent customer service and organization skills.
Strong communication skills, particularly over the phone.
Strong computer skills and ability to learn new systems and processes quickly.
Organized, detail-oriented, and able to multi-task.
Experienced in bookkeeping using QuickBooks is a plus.
Able to work independently without supervision.
Apply today! Compensation: $40,000.00 - $50,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Auto-ApplyOffice Admin
Office manager job in Pittsford, NY
of Office Admin is primarily responsible for performing all aspects of office management and customer contact to ensure smooth and efficient operation of the office, and helping in some other client document preparation and service tasks. The job also entails
preparing financial filings
, for which
training will be provided
. This position will report to a senior manager. The key elements of job description are:
• Administrative help
• Handle phone calls
• Respond to emails
• Edit and clean up Word documents
• Client financial filings (training will be provided)
• Miscellaneous tasks (training will be provided)
• Long-term position
• 25 to 30 hours/week
• Some flextime
• Excellent learning and growth opportunities
This is a
part-time position
and
does not offer health benefits
.
Qualifications
•
Associate or Bachelors d
egree (Business/Accounting preferred)
•
English skills
(speaking / listening / writing)
• Ability to sit at desk and work with computer in quiet environment
• Attention to detail
• Expertise in
Microsoft Word
(required)
•
Computer skills
and understanding of
basic accounting
(a big plus)
Additional Information
Starting date is
as soon as possible
. All your information will be kept
confidential according to EEO guid
elines.