Customer Service Manager - In Office
Office manager job in Charlotte, TN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Manager - In Office
Office manager job in Pleasant View, TN
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them.
With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations.
Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Connect with business owners utilizing our state-of-the-art SalesForce platform
Consult with business owners & HR directors about needed employee benefit programs
Utilize proven company systems to partner with businesses and their employees
Provide benefit enrollment services for business organizations
Achieve weekly, monthly, and yearly production and growth goals
Communicate and plan weekly activity in partnership with the leadership team
Follow established activity model for success
Requirements:
Good organization and communication skills
Professional representation of self and company
Customer Service experience preferred
Computer skills including Microsoft Office
Willingness to learn and be coached
Desire to make a positive impact in the community
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
Assistant Office Manager - Maryland Farms
Office manager job in Brentwood, TN
Assistant Office Manager The Assistant Office Manager I works closely with the Office Manager on overall operations and management of the bank office. This position develops team members to deliver an exceptional customer experience while complying with regulations, policies, and procedures. The Assistant Office Manager I assists in attaining internal performance objectives for office volume, sales and service goals and internal audit rating. This position utilizes sales and service strategies to retain existing relationships and enable growth of new relationships. The Assistant Office Manager I reports to the Office Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission.
JOB DUTIES AND RESPONSIBILITIES:
Work with the Office Manager on overall operations and management of the bank office
Assume responsibility for the bank office in the absence of the Office Manager
Responsible for maintaining deposit operations and compliance with regulations, policies and procedures
Serve as point of contact for team members regarding deposit products, deposit software, regulations, policies and procedures for consumer and business deposit accounts
Perform Customer Service Representative and Personal Banker duties based on staffing and customer demand
Assist customers in use of online banking and mobile applications utilizing various electronic delivery channels
Assist in attaining internal performance objectives for office volume, sales and service goals and internal audit rating
Create and lead office sales and service efforts in order to reach performance goals. Coach and counsel sales efforts of team members.
Develop team members to deliver an exceptional customer experience while complying with regulations, policies, and procedures
Conduct performance appraisals for deposit team members providing feedback and coaching as needed
Facilitate resolution of deposit, including red flag, exceptions for the bank office
Assist team members with complex or escalated customer issues or concerns
Utilize sales and service strategies to retain existing relationships and enable growth of new relationships. Actively participates in follow-up strategies.
Collaborate with Office Manager to conduct retention and business development calls on existing and potential new clients
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional associations
Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
Attend training as requested
Participate in outside community activities as required
Perform other duties as assigned
REQUIRED QUALIFICATIONS:
High School diploma or GED
1 year of retail banking experience preferred
1 year of management or supervisory experience preferred
Proficiency in Microsoft Office Suite and other standard software applications
Ability to serve a heavy workflow of customers in a courteous and professional manner
Ability to build relationships with customers and internal teammates
Basic organization and time management skills
Ability to develop and maintain knowledge of Bank products, services, policies, procedures, and systems
Maintain a professional demeanor at all times
Ability to work on multiple projects simultaneously while accomplishing daily tasks
Effective verbal and written communication skills
Excellent interpersonal skills
Critical thinking and problem-solving skills
High standards for integrity, honesty, professionalism, and work ethic
Commitment to service excellence
Ability to work independently while demonstrating excellent organization and follow through
Demonstrate flexible and efficient time management and ability to prioritize workload
Ability and willingness to work with purpose and a strong sense of urgency
Self-motivated, positive, and enthusiastic
Self-starter with a strong desire to exceed expectations and capable of supporting a team
Maintain confidentiality discretion
Ability to effectively work in collaboration with others to achieve business objectives
Ability to work Saturdays on a rotating basis
Participation in community events and in school banking program are required, as are public speaking, working extended hours as needed
Willing to grow and be challenged
Administrative Manager
Office manager job in Murfreesboro, TN
The Administrative Manager plans, directs and oversees all administrative operations, human resources needs and services in support of the Murfreesboro plant. This position collects, evaluates, and maintains data required by the plant office and the corporate office; and assists the Plant Manager as needed.
KEY RESPONSIBILITIES
* Provide administrative support for the Plant Manager, Department Managers and Supervisors as necessary.
* Organize and supervise the purchasing system and office files in compliance with the quality system and purchasing procedures.
* Working with temporary employment agencies to help with staffing and payroll management.
* Handle all hiring needs including, reviewing job descriptions, requesting requisitions for openings, reviewing resumes, setting up interviews, conducting pre-hiring screenings and onboarding.
* Assigns and trains all permanent and temporary office employees.
* Process paperwork for all personnel status changes, i.e. new hires, classification changes, promotions, terminations, etc. and forward to Corporate.
* Coordinate orientation of new team members with respective Department Manager.
* Maintain and update hourly and salaried personnel files, vacation schedules, and absentee calendars.
* Receive, review, and calculate weekly timecards and send all payrolls along with supporting documents to the appropriate people at Corporate.
* Assist with team member inquiries concerning benefits, pay, etc.
* Help plant management with all forms of personnel coaching and corrective action as well as team member development.
* Act as plant liaison for all DOT related administrative requirements in collaboration with HR-TMS.
* Report Workers' Compensation injuries immediately and forward appropriate paperwork to Corporate. Represent company on Workers' Compensation Claims if required. Provide customer service support related to billing and paperwork questions.
* Works with corporate headquarters to ensure compliance with all federal, state and local regulations.
* Maintain SDS system.
* Act as a liaison to the plant for Corporate departments.
* Research prices for purchasing of supplies, equipment, and services.
* Purchase materials and supplies as directed by the Plant Manager and maintain the office supplies without supervision.
* Manage plant incentive program.
* Manages and coordinates activities of all clerical, administrative and support personnel in the Murfreesboro plant.
* Analyzes internal processes and plans or implements procedural and policy changes to improve operations.
* Recommends cost savings methods, such as vendor or supply changes to improve efficiency.
* Provide backup support and assistance for other office personnel when necessary.
* Purchases materials and supplies as needed by both plant and office personnel.
* Support and preparation for employee events and planning functions such as business meetings, luncheons, employee appreciation events, etc.
* Other duties as assigned.
* Contract with a cleaning company and act as liaison.
* Manage General Inventory program including quarterly counts and reorder levels.
Dental Office Manager
Office manager job in Goodlettsville, TN
Office Manager - Dream Dental
Goodlettsville, Tennessee
Dream Dental is looking for a strong, experienced, and people-focused Office Manager to lead our front office team. We're an established, high-volume practice with a large and loyal patient base, and we're seeking a leader who can ensure smooth operations, support team growth, and help maintain the exceptional patient experience we're known for.
What We Offer:
4 days in office, 1 day admin
Full comprehensive benefits package
Supportive, collaborative team culture
Modern practice using Open Dental
Large, steady patient base
Generous commission structure
Requirements:
Management experience in a dental office required
Strong leadership, coaching, and team-building skills
Experience with treatment plan presentation and financial discussions
Knowledge of dental insurance, scheduling, and front office workflows
High level of professionalism, reliability, and problem-solving ability
Strong communication and organizational skills
Key Responsibilities:
Oversee daily front office operations to ensure efficiency and exceptional patient service
Lead, train, motivate, and support front office team members
Present treatment plans and discuss financial options confidently with patients
Collaborate with clinical providers to maintain smooth patient flow
Manage schedules, patient communication, and office systems in Open Dental
Monitor practice performance metrics and ensure goals are met
Handle escalated patient concerns with empathy and professionalism
If you're an experienced dental leader who thrives in a fast-paced environment and loves delivering outstanding patient care through great systems and great people, we'd love to speak with you!
Apply today and grow your leadership career with Dream Dental in Goodlettsville!
#indeedwavedp
Dental Office Manager
Office manager job in Mount Juliet, TN
Job Description
Join Our Team as an Dental Office Manager!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Zoo Crew Pediatric Dentistry in Mt Juliet!
At Zoo Crew Pediatric Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We're Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable, detail-oriented team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
Minimum of 3-5 years of management experience is required.
A minimum of 3 years dental experience required.
Working knowledge of clinical operations.
Proficiency in dental software (Denticon highly preferred) and Microsoft office required.
Payroll processing experience is a plus!
Exceptional organization skills!
A Typical Day as an Operations Manager:
Managing the operations workflow daily, weekly, and monthly
Ensure office is scheduled with confirmed patience
Maintaining appropriate staffing levels
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Develop, coach, and inspire other team members to grow
Schedule:
8-hour shifts
Starting Salary of $50,000
Occasional travel to surrounding offices as needed
Daytime hours - No nights!
Availability to respond to patient issues outside normal work hours (within reason)
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
Dental Office Manager
Office manager job in Mount Juliet, TN
Join Our Team as an Dental Office Manager!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Zoo Crew Pediatric Dentistry in Mt Juliet!
At Zoo Crew Pediatric Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We re Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable, detail-oriented team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
Minimum of 3-5 years of management experience is required.
A minimum of 3 years dental experience required.
Working knowledge of clinical operations.
Proficiency in dental software (Denticon highly preferred) and Microsoft office required.
Payroll processing experience is a plus!
Exceptional organization skills!
A Typical Day as an Operations Manager:
Managing the operations workflow daily, weekly, and monthly
Ensure office is scheduled with confirmed patience
Maintaining appropriate staffing levels
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Develop, coach, and inspire other team members to grow
Schedule:
8-hour shifts
Starting Salary of $50,000
Occasional travel to surrounding offices as needed
Daytime hours No nights!
Availability to respond to patient issues outside normal work hours (within reason)
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
Engineering Office Manager
Office manager job in Brentwood, TN
Job Description
Are we the road to your future?
We are currently searching for an experienced Engineering Office Manager to support our West Gulf region located in Brentwood, TN. This position is responsible for complex engineering design tasks as well as marketing, business development, and client contact.
To be considered for this position, applicants must have, at minimum, a Registered Professional Engineer (PE) in Tennessee and 15 years of engineering design experience.
What you'll be doing:
Principal in Charge for all aspects of our Brentwood, TN office (marketing and operations)
Serves as the senior level engineering technical expert, responsible for roadway design for our Tennessee locations
Developing Teams for project pursuits; working with marketing staff to develop proposals; attend presentations and interviews
Coordinating with subconsultants
Supervising, developing, and growing staff
Manage transportation projects to meet financial and technical requirements
Leading in the development of project designs and directing junior engineers, designers, and CADD technicians to successfully execute and deliver project work, while implementing client focused strategies
Applying established and well-defined engineering techniques, procedures, policies, or standards
Active in Business Development; marketing and client relations
Understands and adheres to assigned phase and task schedules and budgets to ensure timely and cost-effective completion of project
Adheres to company standards for quality assurance and quality control as defined in the quality manual
Coordinate with other Volkert Office Managers to work share
Prepare and deliver technical presentations
Additional activities include managing the design and delivery of projects profitably while being actively involved in design issues and troubleshooting
What you need to have:
B.S. or M.S. in Civil engineering from ABET accredited engineering program
Licensed Tennessee P.E.
10+ years of progressive transportation/roadway experience
5+ years of experience in management of engineering and support staff
Possess a strong understanding of project management
The ability to manage AND assist in the production of design deliverables
Experience working with TDOT
Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines
If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role
Valid driver's license
A satisfactory motor vehicle report (MVR)
Why Volkert?
Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide.
Key Benefits:
Employee Stock Ownership Plan (ESOP)
Medical, Dental, & Vision
401(k) retirement savings plan + employer matching
Paid Time Off (PTO) and holidays
Employer-Paid Life/AD&D insurance
Employer-Paid short-term disability and long-term disability
Wellness incentives
Student Debt Retirement Match
Additional voluntary benefits
The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert.
“
For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference
.”
- Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer
EOE-Race/Sex/Vets/Disabled
Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
#LI-SD1 #Tennessee
ADON, Assistant Director of Nursing - Assisted Living
Office manager job in Murfreesboro, TN
Assistant Director of Nursing (ADON) - Adams Place Assisted Living Adams Place Assisted Living is looking for an Assistant Director of Nursing to join our caring and dedicated team! In this leadership role, you'll work closely with the Director of Nursing to support daily operations, ensure quality resident care, and lead a team of compassionate nurses. We're looking for someone who is dependable, flexible, and loves working with seniors.
If you're an LPN with leadership experience in Assisted Living or Long-Term Care, this could be the perfect next step in your nursing career.
What you'll do:
Support and guide nursing staff to deliver excellent care
Help manage scheduling, training, and quality assurance
Communicate with residents, families, and staff to ensure great outcomes
Be an active part of our management team and contribute to a positive workplace culture
What we're looking for:
Current LPN license (Tennessee or compact state)
Experience in Assisted Living or Long-Term Care
Strong communication and leadership skills
A passion for providing compassionate, person-centered care
Why Adams Place?
At Adams Place and National HealthCare Corporation (NHC), we believe in teamwork, respect, and doing what's right for our residents and each other. We offer:
Competitive pay and full benefits (health, dental, vision, life, disability)
Paid time off and 401(k) with company match
Uniforms provided
Support for your professional growth and education
If you're ready to grow your career with a leader in senior care, apply today at nhccare.com/locations/AdamsPlace/
We look forward to meeting you!
EOE
Dental Office Manager
Office manager job in Gallatin, TN
Job Description
Dental Office Manager - Join us. Where your smile truly matters!
At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.
Job Summary:
A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community.
Responsibilities
· Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination.
· Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience.
· Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals.
· Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel.
· Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity.
· Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape.
· Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions.
· Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth.
· Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities.
· Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.
What do you need to have to be a part of our team?
A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role.
A high school diploma or equivalent.
A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff.
Strong communication and customer service skills to ensure effective interaction with patients and team members.
Proven leadership abilities, with a talent for leading by example and motivating the team to succeed.
A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for.
Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment.
DeNovo Offices: New or acquired offices may require travel.
Why You'll Love It Here:
At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.
· MONTHLY BONUS POTENTIAL
Medical insurance.
Discounted dental benefits for the employee, their spouse, and dependent children.
Paid holidays.
Paid Time Off (PTO).
401K.
Employee scholarship program.
At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
Manager Administration
Office manager job in Franklin, TN
We are seeking a highly organized and motivated Administration Manager to oversee daily operations in our restaurant environment. The ideal candidate will have a strong background in restaurant management, with experience in quick service fast food and casual dining settings. This role requires excellent leadership skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
Oversee the daily operations of the restaurant, ensuring smooth and efficient service.
Manage staff schedules, ensuring adequate coverage during peak hours.
Train and mentor team members on best practices in food preparation and customer service.
Utilize Aloha POS system for order management and reporting.
Maintain inventory levels and assist with ordering supplies as needed.
Ensure compliance with health and safety regulations within the kitchen and dining areas.
Handle customer inquiries and resolve any issues that may arise during service.
Collaborate with kitchen staff to optimize food quality and presentation.
Implement strategies for improving operational efficiency and enhancing customer satisfaction.
Experience
Proven experience in restaurant management or a similar role within the food industry.
Familiarity with Aloha POS system is preferred but not required.
Background in quick service fast food or casual dining establishments is highly desirable.
Experience in shift management, including overseeing kitchen operations and staff coordination.
Strong knowledge of food preparation techniques and kitchen safety standards.
Excellent communication skills, both verbal and written, with a focus on team collaboration.
We invite qualified candidates who are passionate about the food industry to apply for this exciting opportunity as an Administration Manager. Join our team to help create memorable dining experiences while leading a dedicated staff!
Office Manager
Office manager job in Pleasant View, TN
Pleasant View Learning Center in Pleasant View, TN is looking for one office manager. Our ideal candidate is self-driven, ambitious, and hard-working.
Split shift: 6:00 AM-8:30 AM and 2:00 PM-6:00 PM. Monday- Friday.
Benefits
No nights or weekends
Holidays off
Paid Vacation
Employee Discount
Team Retreat
Responsibilities
Coordinate and schedule meetings and appointments
Maintain a positive and efficient working environment
Greet and assist guests
Qualifications
Preferred experience in a managerial role
Exceptional organizational skills with the ability to delegate effectively
Great written and verbal communication skills
High attention to detail
Familiarity with computer systems
We are looking forward to hearing from you.
Business Office Manager/Human Resources
Office manager job in Springfield, TN
We are hiring for:
Business Office Manager/Human Resources
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Ensures all administrative, accounting, certain people supported related, and purchasing functions are handled in an efficient, accurate, and timely manner for one or two business locations and are in accordance with company policies and procedures. Assists the Administrator in the analysis of the unit's financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Administrator on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide people supported or employee information. Leads and directs the works of others.
Job Responsibilities
The Business Office Manager, is responsible for assisting the Administrator in the analysis of the unit's financial performance, through the development, processing, and analysis of performance reports, preparation of budgets and ensuing analysis of monthly financial reports.
Additional responsibilities of the Business Office Manager include:
Coordinating closely with department heads to establish and monitor systems that provide service user or employee information
Maintaining medical records filing and maintenance, filing medical records daily, following required format, maintaining appropriate filing, storage, and security of medical records and Protected Health Information
Completing data entry of consumer information (e.g., admissions, discharges, medical record updates, data entry, etc.), ensuring billing protocols are followed per required timeframes
Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed
Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed
Ensuring daily deposits are completed, overseeing petty cash funds, preparing and maintaining petty cash documentation, maintaining security of agency credit card, distributing monthly pay stubs and accounts payable checks
Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions
Recruiting, interviewing and making recommendations for hiring of candidates, maintaining and reviewing local personnel files
Supervisory responsibilities include directly supervising maintenance, secretary/receptionist staff including interviewing, making recommendations for hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, motivating, disciplining and promoting team performance; addressing complaints and resolving problems
Requirements
Successful candidates of the Business Office Manager role are able to lead a team to achieve multiple responsibilities in a fast paced business office while ensuring operational goals and objectives are met efficiently and effectively.
Additional requirements of the Business Office Manager role include:
Bachelor's degree in Accounting, Finance, Economics, Business or related field
5 years of supervision and business operations experience
Experience in a management role preferred
Valid Driver's license and automotive insurance
Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook
Excellent verbal, written and interpersonal communication skills
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Auto-ApplyOffice Administrator or Office Manager
Office manager job in Smyrna, TN
Responsive recruiter Replies within 24 hours Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Health insurance
Paid time off
Benefits/Perks
Competitive Compensation
Paid Time Off
Responsibilities
You are responsible for clerical, receptionist, and project-based work to contribute to the day-to-day operations
Manage office, departments, and schedules, oversee daily operations
Answer phones
Strong multi-tasking skills, with ability to simultaneously manage various projects and schedules
Attention to detail
Qualifications
Experience working for a Restoration Services Company (water/fire damage, mold remediation, sewage) is a plus
Minimum of two-year experience in Office Managing
Minimum of two years experience working for a service-oriented company
Detail-oriented, articulate with strong writing skills
PC Computer Savvy, with ease learning new applications
Experience with Microsoft Teams, Excel and Word
Insurance company experience
Professional phone voice
Strong work ethic
Arriving to office on time and staying late if needed
Experience in Quickbooks is a plus
Compensation: $40,000.00 - $50,000.00 per year
The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries. The IICRC, originally named the International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York. Since starting in 1972, the IICRC has evolved into a global organization with more than 49,000 active Certified Technicians and more than 6,500 Certified Firms around the world.
The IICRC is managed by its Board of Directors, which is composed of 15 industry leaders elected by the IICRC's Shareholders. The Board of Directors' function is to represent the various interests of the applicants while leading the direction of the organization. The Board of Directors meets four times per year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry.
Auto-ApplyFront Office Manager in Charleston, SC (luxury hotel)
Office manager job in Brentwood, TN
Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
Office Manager
Office manager job in Brentwood, TN
About Us.
We are a Behavioral Health group specializing in substance use disorder and co-occurring issues. Our facility strives to provide the highest quality of care, using evidence-based treatment, medical staff, and licensed therapists. Our mission is to help those that are struggling with the tools to recover, regain control and live healthy, happy lives without the burden of substance abuse.
Our ideal candidate is experienced within the healthcare industry and has previous experience as an office manager within the healthcare industry.
Join Us
We are currently looking for an office manager with excellent organization skill and a personable disposition to keep them thriving. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. Youll be a strong and reliable support to company operations, maintaining and creating procedures, communication, and safety. Not only will your effects allow us to achieve organizational efficiency, you will nurture the pleasant and exciting work environment our people love.
Benefits
In addition to competitive pay, we offer quality health insurance, dental and vision, paid time off, and more. We believe in the growth and success of our team to support our mission of helping our clients.
Requirements
Bachelors Degree (Preferred)
Management Experience (Required)
Substance Use Experience (preferred)
Responsibilities
Supports company operations by maintaining office systems and supervising staff.
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Contributes to team effort by accomplishing related results as needed
Perform other duties as assigned
Pay: $20-$30/hr
Job Type: Onsite, Full -Time
Location: Brentwood, TN
Apply Today!
Business Manager
Office manager job in Franklin, TN
This is a remote role from anywhere in the US. If the candidate lives within commutable distance to a UL location, this role will be hybrid, requiring 3 days per week in the office. Within the Product Stewardship business, UL is looking for a that develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence for the solutions of ChemADVISOR, ChemADVISOR for SAP, Illuminator and Navigator.
* University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally ten years directly related experience, including at least five years of relevant management/leadership experience preferred in both Sales and fulfillment functions or ideally in general management.
* Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions. Experience in managing large Capex projects with multiple stakeholders preferred.
* Experience in leading highly technical staff and commercial staff a must, either via dedicated experience or via general management.
* Demonstrates business acumen skills and has via experience in Leading diverse business an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
* Demonstrates financial acumen and has a clear understanding of how business decisions impact DCF/ROI Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
* Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
* Demonstrates the ability to analyze and interpret a wide variety of materials including analyses, data, financial reports and/or legal documents.
* Demonstrates the ability to take calculated risks and plan for contingencies.
* Demonstrates the ability to listen, learn and coach.
* Demonstrates the ability to work in and understand diverse cultural environments.
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $125,000 to $150,000 USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
#LI-SG2
#LI-Hybrid
#LI-Remote
Applications will be accepted until 5/25/26
* University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally ten years directly related experience, including at least five years of relevant management/leadership experience preferred in both Sales and fulfillment functions or ideally in general management.
* Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions. Experience in managing large Capex projects with multiple stakeholders preferred.
* Experience in leading highly technical staff and commercial staff a must, either via dedicated experience or via general management.
* Demonstrates business acumen skills and has via experience in Leading diverse business an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
* Demonstrates financial acumen and has a clear understanding of how business decisions impact DCF/ROI Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
* Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
* Demonstrates the ability to analyze and interpret a wide variety of materials including analyses, data, financial reports and/or legal documents.
* Demonstrates the ability to take calculated risks and plan for contingencies.
* Demonstrates the ability to listen, learn and coach.
* Demonstrates the ability to work in and understand diverse cultural environments.
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $125,000 to $150,000 USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
#LI-SG2
#LI-Hybrid
#LI-Remote
Applications will be accepted until 5/25/26
* Develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
* Responsible for P&L activities and budget development.
* Accountable for ensuring financial targets (revenue, profit, enterprise value, etc..) are met.
* Responsible for managing costs, reporting and forecasting, workflow overviews and providing input into growth targets for customers and segments.
* Closely monitors and manages revenue activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
* Implements and executes capacity and capability strategies and successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
* Drives and leads initiatives to identify new and/or additional business opportunities.
* Anticipates customer needs by creating strong partnerships with Sales and Business Development.
* Ensures there is sufficient pipeline of opportunities, orders to meet overall P&L budget.
* Drives Price, Promotion, Service offering for dedicated Segment to maximize DCM/AOI.
* Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
* Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
* Participate in client seminars, conferences and trade shows.
* Manage capex intensive investments to meet agreed timeline with deliveries in order to meet Long Range Plan commitments.
* Manages initiatives and resources to meet DCF and ROI targets on schedule.
* Manages segment specific M&As to ensure integration and ensuring overall timeline is kept.
* Participates in M&A deal process and is responsible for meeting the deal economics and targets for DCF/ROI.
* Drives a high performing team by managing the performance and development of team members.
* Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
* Holds team and self-accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
* Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
* Ensures understanding of and compliance with all established policies and requirements.
* Communicates and exemplifies ULs Vision and Mission.
* Leads, promotes and embraces change for self and team.
* Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
* Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization.
* Coaches and mentors employees to do the same.
Auto-ApplyAssistant Office Manager at Brentwood Pediatric Dentistry
Office manager job in Brentwood, TN
Full-time Description
Brentwood Pediatric Dentistry is looking for a Assistant Office Manager to be the friendly face that welcomes families into our practice and supports them throughout their visit. If you are compassionate, detail-oriented, and love making kids smile, this could be the perfect opportunity for you!
Website: Brentwood Pediatric!
Why Join Us?
Work alongside a caring, collaborative team that values respect, kindness, and teamwork.
Enjoy a fun, upbeat atmosphere where your contributions are appreciated and celebrated.
Gain experience in a dynamic pediatric dental practice with opportunities to learn and grow.
Receive a competitive pay package and access to benefits.
Work in a beautiful, well-equipped office designed for both efficiency and comfort.
Job Duties/Responsibilities:
Greet patients and families with a welcoming attitude
Manage scheduling, check-in, and check-out processes
Answer phone calls and assist with patient inquiries
Verify insurance and collect co-pays
Maintain patient records and coordinate follow-up care
Perform other duties and responsibilities as assigned by management
Qualifications:
Prior experience in a dental or medical front office preferred
Excellent communication and customer service skills
Organized, detail-oriented, and able to multitask in a fast-paced environment
A team player with a positive attitude
Passion for working with children and creating a family-friendly experience
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today!
Salary Description $23-$24 hourly
Network Billing Manager
Office manager job in Franklin, TN
The Network Billing Manager oversees the daily operations of Coding, Billing, Cash Posting, and Self-Pay teams within the Revenue Cycle Department. This role is responsible for ensuring accurate and timely coding, charge entry, claim submission, payment posting, and follow-up on patient account balances. The Manager coordinates all facets of the revenue cycle to support efficient workflows and exceptional patient account management.
The ideal candidate demonstrates professionalism and a commitment to delivering high-quality service to patients, families, staff, and external partners. This role requires adherence to all federal, state, and payer-specific regulations, as well as departmental policies and guidelines.
Location for this role is preferred to be in Houston, TX or Franklin, TN.
Essential Responsibilities:
Plan, supervise, and coordinate daily activities for the Billing, Cash Posting, and Self-Pay teams.
Recruit, hire, train, and evaluate staff within areas of responsibility.
Oversee supervisory functions, including timekeeping and payroll approval, ensuring compliance with FLSA, Tennessee Department of Labor regulations, and organizational policies.
Mentor and develop team members through daily leadership, coaching, performance feedback, workflow education, payer updates, departmental communications, and routine staff meetings.
Implement and enforce departmental policies, procedures, and objectives, including internal controls and review processes to ensure consistent and compliant operations.
Manage workflow to ensure deadlines are met with available resources.
Resolve issues related to electronic claim submission and electronic remittances, working closely with vendors and/or Information Systems.
Conduct quarterly audits of coding and charge entry to ensure compliance with legal, regulatory, and administrative requirements.
Prepare and present departmental activity reports, keeping Senior Management informed of trends, issues, and opportunities for improvement.
Provide guidance on complex billing issues and support special projects as needed.
Actively participate in performance improvement initiatives at both individual and organizational levels.
Address and resolve external customer concerns in alignment with the company's commitment to exceptional patient care, collaborating with other departments when necessary.
Perform additional duties as assigned and in accordance with organizational policies, compliance standards, and continuous improvement initiatives.
Education and/or Experience:
· Bachelor's degree in Healthcare Related Field or Business preferred; or five (5) years' experience in Healthcare Coding and Billing and Collections.
· Minimum three (3) years' experience in a supervisory/management position.
Why You'll Love Working Here - Our Amazing Benefits:
ð Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
ð¨ ð© ð§ ð Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
𤱠Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
ð´ Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
ð¼ Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
ð³ Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
ð Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
ð Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
ð Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
ð§ Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
ð¡ Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
ð¾ Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
Network Billing Manager
Office manager job in Franklin, TN
Job Description
The Network Billing Manager oversees the daily operations of Coding, Billing, Cash Posting, and Self-Pay teams within the Revenue Cycle Department. This role is responsible for ensuring accurate and timely coding, charge entry, claim submission, payment posting, and follow-up on patient account balances. The Manager coordinates all facets of the revenue cycle to support efficient workflows and exceptional patient account management.
The ideal candidate demonstrates professionalism and a commitment to delivering high-quality service to patients, families, staff, and external partners. This role requires adherence to all federal, state, and payer-specific regulations, as well as departmental policies and guidelines.
Location for this role is preferred to be in Houston, TX or Franklin, TN.
Essential Responsibilities:
Plan, supervise, and coordinate daily activities for the Billing, Cash Posting, and Self-Pay teams.
Recruit, hire, train, and evaluate staff within areas of responsibility.
Oversee supervisory functions, including timekeeping and payroll approval, ensuring compliance with FLSA, Tennessee Department of Labor regulations, and organizational policies.
Mentor and develop team members through daily leadership, coaching, performance feedback, workflow education, payer updates, departmental communications, and routine staff meetings.
Implement and enforce departmental policies, procedures, and objectives, including internal controls and review processes to ensure consistent and compliant operations.
Manage workflow to ensure deadlines are met with available resources.
Resolve issues related to electronic claim submission and electronic remittances, working closely with vendors and/or Information Systems.
Conduct quarterly audits of coding and charge entry to ensure compliance with legal, regulatory, and administrative requirements.
Prepare and present departmental activity reports, keeping Senior Management informed of trends, issues, and opportunities for improvement.
Provide guidance on complex billing issues and support special projects as needed.
Actively participate in performance improvement initiatives at both individual and organizational levels.
Address and resolve external customer concerns in alignment with the company's commitment to exceptional patient care, collaborating with other departments when necessary.
Perform additional duties as assigned and in accordance with organizational policies, compliance standards, and continuous improvement initiatives.
Education and/or Experience:
· Bachelor's degree in Healthcare Related Field or Business preferred; or five (5) years' experience in Healthcare Coding and Billing and Collections.
· Minimum three (3) years' experience in a supervisory/management position.
Why You'll Love Working Here - Our Amazing Benefits:
???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
????️ ????️ ????️ ???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
???? Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
???? Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
???? Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.