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Office manager jobs in Southaven, MS

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  • Front Desk Supervisor

    Chenmed

    Office manager job in Memphis, TN

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed. Engagement and Development: Instills ChenMed values and behaviors Builds culture and strong engagement Promotes team member retention Provides clear onboarding expectations Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members Operational Excellence: Consistently executes the core model and follows the Center Playbook procedures Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients Scheduling Optimization: Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled Top 40 and risk score 70+ patients scheduled at least bi-weekly IP/ER discharge follow-up scheduled immediately with daily follow-up Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success. As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff. Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed. Serves as first point of contact and resolution for escalated patient issues/concerns/disputes. Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner. Reviews ENS notifications and ensure patients receive follow up from their Care Teams. Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed. Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline. Troubleshoots Dashboard, phone, and computer issues. Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained. Other responsibilities may include: Fills in for Care Facilitator as needed for scheduled and unscheduled absences. Cover various Front Desk tasks and duties in line with business needs Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Strong business acumen and acuity Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 10% of the time Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: High school diploma or GED equivalent required Ability to lead and coach teams to drive positive outcomes and excellence Some college coursework preferred A minimum of 3 years' work experience in a medical facility required BLS for Healthcare Providers certification desired PAY RANGE: $19.6 - $27.99 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $19.6-28 hourly 2d ago
  • Office Manager - Food Service

    Northwest Mississippi Community College 4.1company rating

    Office manager job in Senatobia, MS

    The Food Service Office Manager is responsible for overseeing the administrative and office functions that support the daily operations of the Food Services Department. This position ensures accurate recordkeeping, efficient office operations, and effective communication between staff, management, and external vendors. The Food Service Office Manager provides leadership in office administration and supports the Director of Food Services in coordinating financial and operational tasks. This is a 9-Month general staff position reporting the Director of Food Service. QUALIFICATIONS: High school diploma or equivalency Ideal candidate should have a positive attitude, be productive with minimal supervision, and have a good attendance record Experience using technology including email, word processing, spreadsheet, database, and Internet use. PREFERRED QUALIFICATIONS: Two years food services experience HOURS OF OPERATION: Monday - Friday (7:00 a.m. - 3:00 p.m.)* *Hours may vary to meet the needs of the department ESSENTIAL DUTIES AND RESPONSIBILITES: The essential duties and responsibilities include but are not limited to the following: Oversee daily office operations to support the Food Services Department. Assist with the preparation and processing of invoices, purchase orders (POs), and departmental expense records. Perform daily safe reconciliation, cash register counts (morning and afternoon), and prepare bank deposits. Process corrections of campus cards as needed. Monitor, order, and reconcile office supplies and food service office equipment; coordinate maintenance requests and work orders. Maintain filing systems, department mail, and daily paperwork requirements. Support and assist with budgeting and financial reporting for the Director of Food Services. Assist food service employees with timekeeping, payroll submissions, and distribution of paychecks for food service employees. Assist department managers with training and onboarding, and personnel recordkeeping of food service staff. Provide customer service by responding to inquiries from staff, students, vendors, and general public. Assist with food service operations as needed, including working the cash register, helping on serving lines, preparing/cooking food, cleaning, and dishwashing. Provide additional support or perform other duties as assigned to ensure smooth and efficient operations of the Food Services Department. Maintain a professional work environment, and abide by NWCC rules and policies. Perform all other duties as assigned by the Director of Food Service. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Strong organizational skills and attention to detail Experience using technology including email, word processing, spreadsheet, database, and Internet use. Strong interpersonal skills to interact tactfully and courteously with students, faculty, staff, and the general public. Ability to collaborate with others and work as part of a team. Demonstrate oral and written communication skills to interact with a wide range of diverse individuals. PHYSICAL DEMANDS AND WORK ENVIRONMENT Must work well in a team environment Must be able to perform tasks that may require stretching, reaching above head, and shoulders Must be able to properly lift up to 50 lbs. Must be able to perform tasks related to food preparation and kitchen sanitation Must wear dark slacks and slip resistant shoes Prolonged periods of standing Ability to remain calm under pressure and deal with unexpected situations Flexible schedule is required to meet department needs, as some evenings, weekends, and extended hours may be required. APPLICATION: To apply, please submit and attach the following: Application at ******************* Resume Three (3) Professional References: Name, Organization, Email Address and Telephone Number
    $38k-57k yearly est. Auto-Apply 60d+ ago
  • Supervisor II, Customer Experience

    MLGW 4.6company rating

    Office manager job in Memphis, TN

    Supervisor II, Customer Experience will provide leadership and operational oversight across critical customer-facing operations at MLGW. This position sets the tone for excellence by developing people, improving processes, solving systemic issues, and ensuring day-to-day operations are conducted with urgency, clarity, and accountability within the Customer Experience & Energy Services Business Unit - Residential and Business Care Centers, Customer Advocacy, Billing Services, Service Dispatch, Credit & Community Offices, and Credit Operations and Workforce Management. Supervisor II serves as a trusted operational leader, empowering frontline teams, supervising complexity, and bringing MLGW's Customer Experience modernization vision to life through visible, lasting improvements that both strengthen employee engagement and elevate the Customer experience. ESSENTIAL DUTIES Directly oversee Supervisor I positions and/or larger frontline teams across multiple functions within Customer Experience. Set expectations, model leadership behaviors, and ensure consistent execution of MLGW standards. Oversee complex, high-volume operations across areas such as Call Centers, Billing & Payment Services, Service Dispatch, Meter to Cash, and Credit & Community Offices. Use metrics and dashboards to improve outcomes, reduce inefficiencies, and deliver reliable service. Build high-performing teams by fostering a culture of trust, psychological safety, collaboration, and performance. Provide coaching, feedback, and direction that promotes shared purpose and results. Resolve escalated issues with a systemic lens, ensuring root causes are addressed. Provide guidance in high-pressure situations with calm, confident decision-making. Translate MLGW's Customer Experience modernization strategy into daily operations. Align teams around goals, support adoption of new technologies and processes. Ensure successful adoption, measurable outcomes, and sustained improvements. Support employee development by mentoring Supervisor I team members, facilitating training, and addressing morale, performance, or engagement challenges proactively. Leverage KPIs, workforce metrics, and customer feedback to drive improvements. Identify patterns, anticipate risks, and course-correct. Serve as a connective leader between frontline operations and other departments. Ensure handoffs are smooth, customers experience consistency, and organizational silos are broken down. Perform other duties as assigned. LICENSES AND CERTIFICATIONS A valid driver's license from state of residence is required. EDUCATION Bachelor's degree with a concentration in Business Administration, Public Administration or related field OR associate's degree in a related field OR High School Diploma is required. EXPERIENCE Bachelor's degree in business administration, Public Administration, or a closely related field with a minimum of two (2) to four (4) years' experience OR Associate's degree in a related field with a minimum of four (4) to six (6) years of experience OR a High School Diploma/GED with a minimum of six (6) to eight (8) years' experience in a progressive leadership high-volume, customer-facing operations such as Call Centers, Billing & Payment Services, Service Dispatch, Meter to Cash, Credit & Community Offices, or similar environments is required. Must have a proven record of progressive leadership and outstanding results in utility or customer-facing operation. Must include least 2 years in a formal leadership role with responsibility for coaching employees, managing performance, and delivering measurable results and demonstrated success in leading teams through operational change, improving processes, and resolving escalations with a focus on systemic solutions is required. ADDITIONAL INFORMATION Must successfully complete Supervisor Assessment center within 90 days of hire. Must successfully complete NIMS Training within One (1 ) year of entering job. Strategic and results-oriented leader with proven success guiding teams through change in complex, high-demand, and unionized environments. Combines operational discipline with a people-first approach, leveraging data and technology to drive performance, solve problems, and track measurable improvements. Committed to safety, equity, and effective collaboration across all levels. Work in the office most of the time under good conditions. Physical Demands\: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment. THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.
    $65k-82k yearly est. Auto-Apply 10d ago
  • Customer Support Manager

    Usabb ABB

    Office manager job in Memphis, TN

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Customer Service Leader (Interim) The work model for the role is: Onsite, Memphis, TN Your role and responsibilities In this role as the Customer Support Manager you will be responsible for leading the customer support function for accounts ensuring exceptional customer experience across all touchpoints. This role manages a team of specialists who handle inquiries, orders, VMI and issue resolution for business customers. The Manager partners closely with Sales, Operations, and Finance to streamline processes, enhance service delivery, and drive customer satisfaction, retention, and growth. You will be mainly accountable for: Lead, coach, and develop a team of customer support specialists serving commercial sales clients; Oversee daily operations of the commercial customer support team, ensuring service levels and performance targets are consistently achieved. Act as an escalation point for complex customer issues, providing resolution and reinforcing long-term relationships; Partner with commercial sales leadership to align support activities with sales strategies and growth goals. Implement and monitor KPIs, including customer satisfaction (CSAT), service-level agreements (SLAs), order accuracy, and response times; Ensure accurate and timely entry of customer orders, billing resolution, and coordination with logistics and supply chain. Develop and maintain training programs, knowledge bases, and process documentation to support team effectiveness; Identify opportunities to improve systems, workflows, and tools to enhance the customer experience and operational efficiency. Qualifications for the role Bachelor degree in Business, Management, Accounting, or related field Minimum 8 years of experience in customer support or sales operations, with at least 3 years in a supervisory/managerial role. Proven success in supporting B2B or commercial clients in a contact center, inside sales, or account support environment. Knowledge of order management, billing, and logistics processes; Proficiency in CRM systems (Salesforce and SAP). Strong communication skills, with the ability to influence and build relationships across teams and levels; Experience in coaching, performance management, and team development. Experience managing in a metrics-driven environment with demonstrated ability to meet or exceed KPIs. Candidates must already have work authorization that would permit them to work for ABB in the US. More about us ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. #LI-Onsite We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $60k-95k yearly est. Auto-Apply 54d ago
  • Office Manager

    Legacy Hospice, Inc. 3.5company rating

    Office manager job in Batesville, MS

    Job Description Office Manager - Hospice Job Type: Full-Time | Hourly About Us At Legacy Hospice, we're committed to providing compassionate, high-quality care to patients and families facing life-limiting illnesses. We are seeking a detail-oriented and dependable Office Manager to keep our daily operations running smoothly and support our care team in making a difference every day. What You'll Do As the Office Manager, you will serve as the hub of our hospice branch operations-supporting administrative tasks, managing clinical records, coordinating supply orders, and assisting with payroll and billing functions. Maintain accurate and up-to-date patient records in compliance with regulatory guidelines Manage phone calls, scheduling updates, and interoffice communications Order, track, and maintain medical and office supplies Support clinical staff with documentation needs and data entry Coordinate invoices, billing, and payroll communication with the corporate office Assist with internal audits and compliance tasks Track patient admissions, discharges, and recertification dates Participate in team meetings, trainings, and community outreach events Qualifications High school diploma or equivalent required (Associate's degree preferred) Minimum 2 years of experience in an administrative role, preferably in a healthcare or hospice setting Proficient in Microsoft Office and general office technology (phones, printers, tablets, etc.) Familiarity with healthcare billing, EMRs, or clinical documentation systems a plus Strong organizational and multitasking skills Excellent written and verbal communication skills Ability to handle confidential information professionally Valid driver's license, auto insurance, and reliable transportation Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana. What We Offer Mission-driven culture focused on patient dignity and compassionate care Competitive pay and benefits Supportive team environment Opportunities for professional growth and development Competitive hourly wage and mileage reimbursement where applicable Apply today to help make a meaningful impact behind the scenes of patient care.
    $25k-37k yearly est. 27d ago
  • Office Manager/Admissions Coordinator

    Project Transition 4.1company rating

    Office manager job in Memphis, TN

    Our Mission: Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define. Title: Hybrid Office Manager/Admissions Coordinator Summary of Job Description: Office Manager Support with general office needs, auditing, operations, and reports. Works closely with other departments to meet program goals. Admissions Coordinator Responsible for end- to -end process for admission of a new member to the Memphis House Program along with the assistance of admissions to the TN SOS Program. The Admissions Coordinator will work in partnership with the Community/Program Director, Sr. Director of Outreach and Admissions, and other internal teams. Specific Responsibilities: Office Manager: Update program telephone list as needed. Update Member residential assignments as needed. Support with uploading documents into the Electronic Health Record (EHR) including (but not limited to) the following: Physicals Dental Insurance Cards Discharge Paperwork Other Medical documents Collaborate with the PD and Case manager to ensure Census and Spacelist is correct and updated weekly. Run EVS (Eligibility Report) on all Members weekly. Ensure Member Treatment History is current in EHR. Order Supplies Monthly Ensure enrollment grid is up to date daily by 10 AM and submit reports as required Complete Program Contact Compliance Tracker daily and provide updates to PD as requested. Complete continuing educational requirements as aligned with regulatory compliance. Attend supervision sessions and meetings as scheduled with direct supervisor. Ensure the facility remains in compliance with state and licensure requirements and all facility needs are handled in a timely manner Other duties as assigned by the Program Director. Admissions: Contribute to continuous process improvement in best practices, and systems such as admissions tracking and tools and other documents, resources utilized by the admissions team Independently and collaboratively manages the admissions process end-to- end Facilitates interactions with member, collateral contacts, family, medical providers, and referral sources Manages and implements electronic health record related functions as they apply to the admission process and functions Works collaboratively with the Clinical Team to gather and provide needed information for clinical assessment. Submits authorizations with Managed Care Organizations and other payors as appropriate. Prepares internal admissions reports/deliverables as assigned Coordinates pre-admission tasks and processes related to the compilation of clinical information, scheduling of tours, and off-site evaluations and ongoing consultation with the member, family and associated professionals Maintain positive communication management with statewide providers including but not limited to hospitals, respite units, mobile crisis, foster care agencies, DCS, community advocacy groups, the criminal justice system, local law enforcement, and other sources of referrals Elicits, compiles and documents admissions relevant information including demographics, clinical history, and status, psychosocial and family information, historical course of treatment and provider placements, health statues, identification of the individual's personal goals and self -perceived needs, substance use and funding information. Brand Champion for the organization, clearly, professionally, and consistently articulating the company's mission, values, services, and case studies during contacts with referral sources Remain informed of developments in healthcare to support the organization's focus on growth, initiative, and innovation. In situations where Project Transition services are not appropriate; communicates with referral source and provides additional resources as able. Participate in departmental meetings as scheduled Additional Performance Expectations: Support and implement interventions and directives as directed by the Team. Always demonstrate compassion and concern when supporting a Member through embracing Project Transition and PCS Mental Health's Mission and Core Values. Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma. Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles. Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively. Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support. Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization. An understanding of and an agreement to value the concepts of a Trauma Informed workplace For all Full-Time Employees our benefit package includes: Paid Time Off Health Insurance available within 60 days of hire Company Paid Life Insurance STD/LTD Dental Insurance Vision Insurance Health Spending Accounts Able to participate in company 401K after 6 months of hire Company 401K match up to 3% All Employees have access to our Employee Assistance Program Qualifications: High School Diploma or equivalent (required), Associates degree (preferred) Proficiency with Microsoft software including Word, Excel, Access, Power Point, and Outlook (required). Ability to multi-task, prioritize and meet deadlines in a fast-paced environment. Ability to work independently and get projects completed in a timely manner. Ability to maintain consistent and punctual attendance. Strong analytical skills Strong interpersonal skills, flexible, patient, efficient, willingness to help. Self-directed team player Ability to maintain confidentiality.
    $33k-43k yearly est. 7d ago
  • Office Manager (MEM)

    Leo Events, LLC 3.2company rating

    Office manager job in Memphis, TN

    Job title: Office Manager (MEM) Department: Human Resources & Administration Reports to: Senior Director, Human Resources & Administration FLSA Status: Full-time, Exempt The Office Manager ensures the smooth and efficient operation of the Memphis office by overseeing administrative processes, facilities, vendor relationships, and building management. This role serves as the primary liaison between employees, building management, and leadership, ensuring the office environment is supportive of a high-performing and engaging workplace culture. The Office Manager takes ownership of office systems and proactively identifies and implements solutions that improve efficiency and the employee experience. This position is required to work out of the LEO Memphis office 5 days per week and entails fully compensated, reduced office hours during company-wide hybrid days. Job Responsibilities: Administrative & Operational Support · Serve as the first point of contact for visitors, callers, and vendors, ensuring a professional and welcoming environment. · Manage mail, shipping, and receiving logistics; address missed deliveries within 24 hours. · Oversee office supply inventory and order fulfillment. · Manage mail, shipping, and receiving logistics. Address all missed deliveries within 24 hours. · Coordinate company meetings and guest logistics. · Support onboarding logistics, workspace setup, and new-hire welcome gifts in collaboration with HR. · Assist with the employee parking program administration. · Track incoming gifts, notify recipients, and coordinate thank-you correspondence. · Provide executive support to Senior Leadership as needed, including: o Assisting with expense reports. o Coordinating travel (airfare, hotel, car rental, itineraries, crew letters). o Managing philanthropic initiatives and donations. o Handling fulfillment needs and database updates. o Create MEM vCards as directed and assist with Huddle content as directed by Marketing. Office & Facilities Management · Oversee day-to-day office operations, including building maintenance, repairs, and vendor coordination. · Open the office daily, including managing lights and alarms. · Ensure the reception area, restrooms, breakrooms, and conference rooms and organized daily. · Manage weekly trash collection and bi-weekly recycling pickup; run dishwasher and laundry as needed. · Coordinate workspace assignments, conference room calendars, and equipment needs. · Serve as the primary contact for all facilities-related issues and requests. · Maintain office safety and emergency preparedness procedures in collaboration with HR. · Manage building access key cards, alarm codes, and parking for new and departing employees. · Oversee office décor, signage, and seasonal/holiday displays. · Manage the company car, including check-in/out logs, maintenance, and detailing. · Partner with Memphis event teams to maintain organization in the office warehouse and Radiator Works. · Ensure housekeeping vendors are scheduled weekly and recycling bi-weekly. · Memphis office support · Schedule vendors for maintenance (alarm, exterior landscaping, fire extinguisher, carpet cleaners, pest, office equipment, elevator, HVAC, etc.). · Coordinate art and nameplate installation. · Act as liaison for tenants and manage shared vendor relationships. · Manage gate and building access during vacations and holidays, troubleshooting as needed. · Manage vendor relationships for River Hawk, Radiator Works, and related facilities. · Water plants as needed and lean out refrigerator and freezer (as appropriate). Employee Experience & Culture · Ensure the office environment reflects LEOs culture and values. · Execute office events, celebrations, and catered meals. · Manage monthly birthday desserts and office recognition moments. · Support LEO Gives, Culture, and Sustainability initiatives in the Memphis office. Vendor & Expense Oversight · Partner with Accounting to track to office-related expenses. · Evaluate vendors for cost-effectiveness, service quality, and alignment with company standards. Qualifications: · 4+ years of experience in office management, facilities coordination, or administrative operations, preferably in a professional services environment. · Demonstrated ability to manage multiple priorities with minimal supervision and a high degree of ownership. · Strong problem-solving and organizational skills, with attention to detail and follow-through. · Excellent interpersonal and communication skills, with the ability to build strong relationships across teams and with external partners. · Proficiency in Microsoft Office, Teams, and other collaborative platforms. Competencies: · Ownership: Proactively identifies needs and takes initiative to resolve issues. · Accountability: Delivers on commitments and ensures office systems run smoothly. · Professionalism: Represents the company positively with vendors, clients, and visitors. · Organization: Maintains structure, order, and efficiency across all office processes. · Willing and able to travel less than 4% and work nights and weekends as requested. Environmental Conditions and Physical Demands: Employee required to spend a portion of time remaining in a seated position looking at a computer screen. Employee required to do some standing and walking. Must be able to lift 25 pounds. Employee is in a well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation. Company Summary: LEO Events is a woman-owned, owner-operated, award-winning, diverse supplier of the most meaningful and memorable events. Founded in 2012, LEO has consistently showcased fresh and fearless creativity, inventive tactics, and an exceptionally collaborative approach to event design and production. Our increasingly diverse staff of 100+ full-time employees is distributed nationwide with main offices in Memphis, Nashville, and Chattanooga, Tennessee. The biggest brands in business trust us over and over, year after year to deliver their most critical messages on the most important occasions. These long-standing client relationships are the truest testament to the quality of our work. We stay active in our communities and strive to make positive contributions everywhere we go. We prioritize diversity in our offices, on our stages, and in our supplier relationships, and we believe representing the world more fully paves the way for better work and a better future. Requirements: PI7b802cd8c043-31181-39208624
    $28k-41k yearly est. 8d ago
  • Office Manager/ Rehab Coordinator

    Continuum Rehab Therapy

    Office manager job in Southaven, MS

    Full-time Description OFFICE MANAGER | Desoto Healthcare Southaven, Mississippi Continuum Rehab Therapy is seeking an individual with medical office experience to join our therapy TEAM in the role of Rehab Coordinator at a skilled nursing facility in Southaven, Mississippi. Strong computer skills are a must. Basic Function The position provides clerical support for the Director of Rehabilitation and the Rehabilitation team at a local skilled nursing facility. The position has regular contact with staff members, patients, patients' families, physicians, nurses, and other staff as appropriate. About Our Company Continuum Rehab Therapy, LLC is a progressive, leading-edge rehab therapy company serving multiple states. There's a reason rehab is part of our name - it's the core of everything we do for our residents. For more information about this position, contact Lauren Berry (**********************) Be sure to check out our website, Continuum Rehab Therapy (continuumtherapy.com) Requirements Experience in a medical office or the medical field Insurance verification experience Strong communication and social skills for interacting with patients and therapists Excellent writing skills are required Organized and good with time management
    $26k-37k yearly est. Easy Apply 60d+ ago
  • Office Manager

    Dental Office

    Office manager job in Memphis, TN

    Dove Family Dentistry is searching for a dependable and friendly Office Manager to join our dedicated team at our new Raleigh location in Memphis, TN! We strive to give our patients an outstanding experience from start to finish, and our new office manager will have the opportunity to make this a reality for each guest. We want to hear from you if you exude positivity, work well in a team environment, and have strong leadership skills! Compensation $50,000 - $55,000, depending on experience Monthly collection bonus opportunities Schedule Full-time 5 days a week Alternating weekends Benefits Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Qualifications 2+ years of management experience is required Familiarity with Dentrix software is a plus Bilingual in Spanish is preferred to allow us to communicate with our whole community INDHRFO02
    $50k-55k yearly Auto-Apply 60d+ ago
  • Front Office Supervisor

    The Peabody Hotel Group 4.2company rating

    Office manager job in Memphis, TN

    REPORTS TO: Hotel Manager, Director of Front Office, Front Office Assistant Manager, Manager on duty. SUPERVISES: Front Desk Agents, Bell/Door staff, and Concierge staff. WORK ENVIRONMENT: Front Desk and Back Office Areas, Guest Rooms and Public Areas. Job involves working: * under variable temperature conditions. * under variable noise levels. * indoors. KEY RELATIONSHIPS: Internal: Staff in Front Desk, Bell/Door, Transportation, Concierge, Reservations, Front Desk Management, Hotel Assistant Managers, Catering & Sales, Food and Beverage, Accounting, Housekeeping, Executive Offices, Security and Engineering. External: Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels and vendors/suppliers, and Group Coordinators. QUALIFICATIONS Essential: * High school graduate or equivalent vocational training certificate, some college. * Previous experience in cashiering. * Previous experience in Hotel Management Preferred. * Fluency in English, both verbal and written. * Compute basic arithmetic, including using of percentages. * Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize and organize. * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand guests' service needs. * work cohesively with co-workers as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * ascertain departmental training needs and provide such training. * direct performance of staff and follow up with corrections when needed. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. 7. Input and access information in the property management system/computers/point of sales system. 8. Must have proven guest relationS skills. Desirable: * Some college or training in Hospitality Industry. * Ability to communicate in a secondary language. * Previous experience as a Front Desk Supervisor. * Ability to suggestively sell. * Previous guest relations training. * Previous experience in a Preferred Hotel. PHYSICAL ABILITIES Essential: * Remain in stationary position for extended hours throughout work shift. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge at all times of: * * all hotel features/services, hours of operation. * all room types, numbers, layout, decor, appointments and location. * all room rates, special packages and promotions. * daily house count and expected arrivals/departures. * room availability status for any given day. * scheduled in-house group activities, locations and times. * all hotel and departmental policies and procedures. * Access all functions of the computer system. * Ability to follow proper Peabody Hotel phone etiquette. * Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. * Ensure that current information on rates, packages and promotions is available at the Front Desk and that all staff is knowledgeable regarding such. * Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. * Ensure that staff members report to work as scheduled. Document any late or absent employees. * Coordinate breaks for staff. * Assign work duties to staff. * Conduct pre-shift meeting with staff and review all information pertinent to the day's business. * Inspect grooming and attire of staff; rectify any deficiencies. * Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel. * Constantly monitor staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff, Reservations staff and Concierge staff. * Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. * Monitor communication logs and ensure that guest requests are followed up within specified amount of time, according to hotel standards. * Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. * Monitor guest mail and ensure that it is processed according to procedures. * Monitor and ensure that express checkouts are processed through the system. * Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. * Assist staff with their job functions to ensure optimum service to guests. * Observe guest reactions and confer frequently with staff to ensure guest satisfaction. * Assist guests with reports of lost/stolen articles, following hotel policy. * Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. * Ensure security of guest room access. * Monitor and ensure that all cashiering procedures comply with Accounting policies and standards regarding: * Contracted banks. * Shortages/overages. * Late charges. * Petty cash/paid outs. * Adjustments. * Posting charges. * Making change for guests. * Cashing personal/travelers checks. * Payment methods/processing. * Settling accounts. * Closing reports. * Cashier reports. * Balancing receipts. * Dropping receipts. * Securing banks. * Review previous night's no-shows, verify and ensure billing of such. * Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures. * Assist staff with expediting problem payments. * Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or "walked" guests. * Audit surrounding area hotels daily for status of rooms, rates, discount rates and packages. Maintain current list of available locations for walk situations. * Anticipate low occupancy periods and coordinate blocking of rooms with Executive Housekeeper to maximize labor costs, deep cleaning and maintenance of rooms. * Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel. * Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room. * Work closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns. * Print special requests report and block according to specifications. * Balance room types daily. * Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits. * Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures. * Print and review masters for departed groups; check accuracy and distribute to Accounting. * Review flag reports and follow up accordingly. * Coordinate delivery time of amenities with Room Service, ensuring timely delivery. * Review requests for late checkouts and approve according to occupancy. Communicate this information to Housekeeping. * Daily review all out-of-order rooms with respective departments to determine most current status and estimated date for return to room inventory. * Print report on discrepant rooms, research discrepancies and enter current status accordingly. * Complete an inspection of all guest room floors, public areas and restrooms daily and rectify deficiencies with respective departments. * Complete bucket check nightly. * Monitor communication logs and ensure that guest expectations and requests are fulfilled. * Maintain awareness of undesirable persons on hotel premises and escort off property. Contact Security where necessary. * Ensure all closing duties for staff are completed before staff signs out. * Conduct a ____ week formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct ongoing training with existing staff. * Must be effective in handling problems in the workplace, including anticipating, identifying, and solving problems as necessary * Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. * Ability to type a minimum of 30 words per minute. * Provide feedback to staff members on their performance. Handle disciplinary problems and counsel employees. * Foster and promote a cooperative working climate, maximizing productivity and employee morale. * Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. * Document pertinent information to the designated department. * Complete all paperwork and closing duties. * Review status of assignments and any follow-up action with on-coming Supervisor. SECONDARY JOB FUNCTIONS * Complete and direct scheduled inventories. * Prepare weekly forecast of revenues and labor costs. * Conduct monthly departmental meetings. * Attend designated meetings. * Interview Front Desk applicants. * Complete departmental filing. * Escort employees to the cashier room and their vehicles during specified hours. * Provide guest room tours. * Assist the Front Desk Manager with preparation of annual forecasts and rooms budget. * Assist in strategizing control of room inventory to maximize revenues. * Follow up on assignments given by Front Desk Manager. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
    $30k-37k yearly est. 25d ago
  • Director - Office of Student Success

    The College System of Tennessee 3.9company rating

    Office manager job in Memphis, TN

    Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools. We invite you to become a part of the Southwest Team! Title: Director - Office of Student Success Employee Classification: Other Professionals Institution: Southwest Tennessee Community College Department: Student Success Campus Location: STCC - Multiple Campus Locations Job Summary The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students. The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness. Job Duties * Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals. * Provides leadership for the Office of Student Success, overseeing all student intervention programs. * Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager. * Assigns caseloads to intervention specialists to ensure targeted student support. * Oversees budget planning and resource allocation for intervention programs. * Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact. * Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives. * Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension. * Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI's alignment with institutional student success initiatives. * Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors. * Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations. * Ensures program promotion and student engagement efforts in collaboration with the Marketing department. * Leads the development of policies and processes related to academic intervention and student success programming. * Represents the Office of Student Success in institutional strategic planning and enrollment management discussions. * Other duties as assigned. Minimum Qualifications * Master's degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field. * Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services. * Supervisory experience managing professional staff in an educational setting. * Experience utilizing data analytics to assess and drive student intervention strategies. * Knowledge of academic policies, probation/suspension procedures, and student success models Preferred Qualifications * Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms). * Familiarity with best practices in student retention and intervention models, particularly in a community college setting. * Demonstrated experience collaborating across departments to enhance student success outcomes. * Budget management and strategic resource allocation experience. Knowledge, Skills, and Abilities * Strong leadership, problem-solving, and decision-making skills. * Ability to analyze student success data and use findings to inform intervention strategies. * Excellent interpersonal and communication skills to engage with multipe stakeholders. * Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives. * Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L). * Ability to foster cross-departmental collaboration to ensure wraparound student support. * Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview. First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position. In order to be considered for the position, the following items must be uploaded: * Resume * Cover letter * Unofficial Transcripts A summary of our benefits can be found below: ***************************************************** Incomplete applications will not be considered. The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, *********************, 737 Union Ave, Memphis, TN 38103, ************. See the full non-discrimination policy.
    $51k-66k yearly est. 6d ago
  • Optical Office General Manager

    Elevate Eyecare

    Office manager job in Memphis, TN

    Job DescriptionSalary: $23- $25 To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organizations values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous days close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organizations policies and procedures are being communicated and adhered to Maintain compliance with the organizations confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organizations policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities
    $23-25 hourly 7d ago
  • Office Manager/Admissions Coordinator

    Y.A.P.A. Apartment Living Program Inc.

    Office manager job in Memphis, TN

    Our Mission: Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define. Title: Hybrid Office Manager/Admissions Coordinator Summary of Job Description: Office Manager Support with general office needs, auditing, operations, and reports. Works closely with other departments to meet program goals. Admissions Coordinator Responsible for end- to -end process for admission of a new member to the Memphis House Program along with the assistance of admissions to the TN SOS Program. The Admissions Coordinator will work in partnership with the Community/Program Director, Sr. Director of Outreach and Admissions, and other internal teams. Specific Responsibilities: Office Manager: Update program telephone list as needed. Update Member residential assignments as needed. Support with uploading documents into the Electronic Health Record (EHR) including (but not limited to) the following: Physicals Dental Insurance Cards Discharge Paperwork Other Medical documents Collaborate with the PD and Case manager to ensure Census and Spacelist is correct and updated weekly. Run EVS (Eligibility Report) on all Members weekly. Ensure Member Treatment History is current in EHR. Order Supplies Monthly Ensure enrollment grid is up to date daily by 10 AM and submit reports as required Complete Program Contact Compliance Tracker daily and provide updates to PD as requested. Complete continuing educational requirements as aligned with regulatory compliance. Attend supervision sessions and meetings as scheduled with direct supervisor. Ensure the facility remains in compliance with state and licensure requirements and all facility needs are handled in a timely manner Other duties as assigned by the Program Director. Admissions: Contribute to continuous process improvement in best practices, and systems such as admissions tracking and tools and other documents, resources utilized by the admissions team Independently and collaboratively manages the admissions process end-to- end Facilitates interactions with member, collateral contacts, family, medical providers, and referral sources Manages and implements electronic health record related functions as they apply to the admission process and functions Works collaboratively with the Clinical Team to gather and provide needed information for clinical assessment. Submits authorizations with Managed Care Organizations and other payors as appropriate. Prepares internal admissions reports/deliverables as assigned Coordinates pre-admission tasks and processes related to the compilation of clinical information, scheduling of tours, and off-site evaluations and ongoing consultation with the member, family and associated professionals Maintain positive communication management with statewide providers including but not limited to hospitals, respite units, mobile crisis, foster care agencies, DCS, community advocacy groups, the criminal justice system, local law enforcement, and other sources of referrals Elicits, compiles and documents admissions relevant information including demographics, clinical history, and status, psychosocial and family information, historical course of treatment and provider placements, health statues, identification of the individual's personal goals and self -perceived needs, substance use and funding information. Brand Champion for the organization, clearly, professionally, and consistently articulating the company's mission, values, services, and case studies during contacts with referral sources Remain informed of developments in healthcare to support the organization's focus on growth, initiative, and innovation. In situations where Project Transition services are not appropriate; communicates with referral source and provides additional resources as able. Participate in departmental meetings as scheduled Additional Performance Expectations: Support and implement interventions and directives as directed by the Team. Always demonstrate compassion and concern when supporting a Member through embracing Project Transition and PCS Mental Health's Mission and Core Values. Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma. Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles. Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively. Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support. Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization. An understanding of and an agreement to value the concepts of a Trauma Informed workplace For all Full-Time Employees our benefit package includes: Paid Time Off Health Insurance available within 60 days of hire Company Paid Life Insurance STD/LTD Dental Insurance Vision Insurance Health Spending Accounts Able to participate in company 401K after 6 months of hire Company 401K match up to 3% All Employees have access to our Employee Assistance Program Qualifications: High School Diploma or equivalent (required), Associates degree (preferred) Proficiency with Microsoft software including Word, Excel, Access, Power Point, and Outlook (required). Ability to multi-task, prioritize and meet deadlines in a fast-paced environment. Ability to work independently and get projects completed in a timely manner. Ability to maintain consistent and punctual attendance. Strong analytical skills Strong interpersonal skills, flexible, patient, efficient, willingness to help. Self-directed team player Ability to maintain confidentiality.
    $32k-44k yearly est. Auto-Apply 5d ago
  • Director - Office of Student Success

    Tennessee Board of Regents 4.0company rating

    Office manager job in Memphis, TN

    Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools. We invite you to become a part of the Southwest Team! Title: Director - Office of Student Success Employee Classification: Other Professionals Institution: Southwest Tennessee Community College Department: Student Success Campus Location: STCC - Multiple Campus Locations Job Summary The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students. The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness. Job Duties Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals. Provides leadership for the Office of Student Success, overseeing all student intervention programs. Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager. Assigns caseloads to intervention specialists to ensure targeted student support. Oversees budget planning and resource allocation for intervention programs. Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact. Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives. Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension. Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI's alignment with institutional student success initiatives. Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors. Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations. Ensures program promotion and student engagement efforts in collaboration with the Marketing department. Leads the development of policies and processes related to academic intervention and student success programming. Represents the Office of Student Success in institutional strategic planning and enrollment management discussions. Other duties as assigned. Minimum Qualifications Master's degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field. Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services. Supervisory experience managing professional staff in an educational setting. Experience utilizing data analytics to assess and drive student intervention strategies. Knowledge of academic policies, probation/suspension procedures, and student success models Preferred Qualifications Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms). Familiarity with best practices in student retention and intervention models, particularly in a community college setting. Demonstrated experience collaborating across departments to enhance student success outcomes. Budget management and strategic resource allocation experience. Knowledge, Skills, and Abilities Strong leadership, problem-solving, and decision-making skills. Ability to analyze student success data and use findings to inform intervention strategies. Excellent interpersonal and communication skills to engage with multipe stakeholders. Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives. Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L). Ability to foster cross-departmental collaboration to ensure wraparound student support. Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview. First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position. In order to be considered for the position, the following items must be uploaded: Resume Cover letter Unofficial Transcripts A summary of our benefits can be found below: ***************************************************** Incomplete applications will not be considered. The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, *********************, 737 Union Ave, Memphis, TN 38103, ************. See the full non-discrimination policy .
    $42k-50k yearly est. 5d ago
  • Dental Billing Manager

    Insight Global

    Office manager job in Memphis, TN

    A University and large employer of healthcare professionals is seeking a Dental Billing Manger. The Billing Manager supervises billing, coding, and dental claims specialists, serving as the main point of contact for students, faculty, and staff regarding billing issues. This role coordinates, monitors, and maintains policies and procedures for coding and billing dental services, assists with developing and maintaining a uniform pricing structure, and oversees administrative duties and collections for on-site and off-site clinics. There will be five focus areas for this leader: Department oversight, financial oversight, clinic support, collections oversight and CDT coding updates. -Supervise revenue cycle and insurance staff for daily operations. -Monitor claims status through audits; direct billing specialists. -Report revenue, collections, receivables, and insurance matters to the Assistant Dean. -Oversee insurance credentialing for all providers. -Establish and monitor standards for adjustments and write-offs. -Approve patient and insurance refunds. -Collaborate with department heads for financial adjustment We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 2+ years of experience as a Dental Billing Manager or Supervisor Proven background working with dental and medical billing processes and systems Knowledge of Federal, State, and payer regulations in medical billing. Ability to communicate information, policies, and procedures effectively. Experience implementing annual CDT coding changes and monitoring CDT codes Proficiency with Microsoft Excel Billing and coding certification Experience in academic medical or dental settings
    $49k-79k yearly est. 6d ago
  • Office Manager-Memphis

    Mshn Enterprises LLC

    Office manager job in Memphis, TN

    Requirements 1. Must be 18 years of age or older 2. Valid Driver's license or state ID 3. Successful completion of a drug screen 4. Background results within company standards (i.e. no assault, bodily harm, possession of weapons or drug charge) 5. Minimum of a High School Diploma. Have obtained an undergraduate or graduate degree in related field. LPN or Bachelor's Degree preferred. 6. Must have CPR & First aid or must complete MSHN CPR/first aid class within first thirty days of employment. Certification must be repeated every 2 years. 7. Must provide a TB-Skin test result or complete test through MSHN within the first thirty days of employment. Test will be repeated annually. 8. Requires strong computer and Internet research skills, flexibility, and excellent interpersonal skills 9. Excellent oral and written communication skills. 10. At least 2 years office experience preferred.
    $28k-42k yearly est. 4d ago
  • Area Customer Experience Manager

    Johnson Controls Holding Company, Inc. 4.4company rating

    Office manager job in Memphis, TN

    What you will do Under minimal direction, manages the assigned Service portfolio, acting in a role of main client communication conduit for, scheduling, staffing, renewals, and transactional activity. Reviews and approves all Out of Scope plans as developed by the Site based teams. Helps Customer Business Directors (CBD's) leads professional development, adherence to the organizational best business practices, managing & mentoring of the site based service teams. Establishes team objectives and manages team efforts to achieve assigned productivity. Responsible for the management and execution of business portfolio. Area Assigned Portfolio: Responsible for development and performance engineering for the project portfolio within the Area. Responsible for Area projects, determining resource levels to attain schedule milestones and monitors workforce levels to ensure conformance with the scope of work. External Relationships: The Area Customer Experience Manager is actively involved in the local community, industry organizations, and networks with local contracting firms, universities, and subcontractors. Responsible for maintaining high customer satisfaction for projects during the operational and performance management phases. Internal Relationships: Works collaboratively with the Customer Business Directors to determine capacity and capability needs with personnel from the Customer Experience Team. Assists the Area General Manager and Customer Business Directors in the preparation of the annual financial operating plan for the business, ensures Area Fiscal Year plans are met and monthly financial reporting of the Area. How you will do it Ensures that the site based teams are properly supported with customer performance resources. Works with the CBD's to review manpower levels, providing manpower forecasts and plans for support of the Area Teams Develops and drives mitigation strategies for any potential KPI shortfall situations and leads the remediation effort. Represents JCI to the customer in shortfall situations. Ensures compliance to Operational policies that ensure proper measurements are managed and executed. Directs the efforts of the Site Based Team to provide specific functional and technical expertise, including presentation assistance, estimating, technical and financial analysis, etc. Implements JCI's standardized tools and processes. Establishes tracks and reports various performance metrics. Serves as an active member of the Sustainable Infrastructure leadership team by providing Stie performance information in an accurate and timely fashion and working with and supporting other business leaders to establish standards, resource sharing and incorporating “Best Practices,” reporting performance metrics, establishing and actualizing learning programs. Leads process improvement initiatives for the broader Sustainable Infrastructure Business. Remains current on engineering standards and practices. Provides team with industry knowledge and leverages field applications and best practices. Directs the Team in developing and maintaining competitively advantaged “Best Practices,” analyses, current competitive information and profiles, and effective presentations and proposals. Promotes adherence to JCI safety policies. When self-performing, leads or supports detailed development of projects. Validates assumptions made during solution design. Builds a detailed cost estimate and scope of work for assigned projects in conjunction with Operations. Leads in proposals and other customer communication documents. Utilizes specialized functional expertise as a project development team member. Has a high degree of technical competence in multiple functional areas, capable of assessing design risk and being accountable for all elements of large projects. Performs other related duties as assigned. What we look for Bachelor's degree in engineering, or a related technical field. MBA, or other appropriate graduate degree preferrable. Requires 15 or more years of engineering building-related systems or services. Formal report writing experience, and excellent oral and written communication skills are necessary. Possesses solid working knowledge of common computer applications (e.g., MS Word, MS Excel, MS PowerPoint, MS Project, etc.). Previous exposure to facility operations and cost accounting. Excellent business analysis capabilities are required. Proven leadership skills and experience in managing a technical team requiring multi-project management skills. Experience in recruiting and developing people. Proven leadership skills and experience in managing a technical team requiring multi-project management skills. Strong process orientation and development skills with the ability to motivate subordinates. Strong planning and organization skills. Registered Professional Engineer is not necessary but is advantageous. Travel approximately 30%, primarily within assigned area. Who we are Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit ***************************************** HIRING SALARY RANGE: $112,100 - $168,400 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $24k-37k yearly est. Auto-Apply 60d+ ago
  • Office Coordinator

    Cedar Recovery

    Office manager job in Memphis, TN

    Job Description Office Coordinator Cedar Recovery, LLC is an ASAM Level I outpatient treatment facility that employs an array of evidenced-based treatment modalities to provide an integrated model of care of medical, counseling, and therapeutic interventions to treat every patient's individual needs and promote long-term sustainable recovery from substance use disorder. While Cedar Recovery provides care for all substance use disorders, it has a primary focus on treating opioid use disorder with medications such as Buprenorphine and/or Naltrexone (MAT). The purpose of this position is to serve as an Office Coordinator for Cedar Recovery. The responsibilities for this position include, but are not limited to the following: · Acts as the point person for all office-related_ needs- including troubleshooting office issues, maintenance issues, and compliance concerns_ · Works with the Director to manage staff schedules, time off, and coverage · Performs daily/monthly compliance inspections · Facilitates team meetings · Training for Patient Care Coordinator and Medical Assistant · Track office inventory including office and medical supplies and breakroom needs · Acts as support for the Patient Care Coordinator and Medical Assistant COMPETENCIES REQUIRED 1. Effective Knowledge a. The ability to navigate and effectively use Microsoft Office, Google Drive, and EMR system. 2. Accountability and Self-Management a. Accepts personal accountability for work and consequences b. Works independently without day-to-day guidance from the supervisor c. The ability to manage multiple projects that meet the standards of Cedar Recovery. 3. Teamwork and Leadership a. The ability to collaborate and work with colleagues to achieve the Cedar Recovery mission of solving the opioid epidemic and repairing our communities by providing addiction treatment services that work. 4. Communication a. Successfully communicate with employees at all levels of the organization on a regular basis - including via face to face, email and other technologies utilized by Cedar Recovery. b. Respectfully communicate with vendors, suppliers, and pharmacy representatives. c. Foster open dialogue and actively listen to others to build and maintain effective and respectful working relationships throughout Cedar Recovery. 5. Innovation & Problem Solving a. Recommends, enhances, and/or implements quality improvement processes that have an impact on the mission of Cedar Recovery. b. Applies Creative thinking to develop new solutions. Job Type: Full-time Schedule: Monday to Thursday (9:00 a.m.-5:00 p.m.) Friday (9:00 a.m.-3:00 p.m.) Salary: $40,000.00 - $44,000.00 per year Benefits: Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance 401K People with a criminal record are encouraged to apply Experience: Medical office experience: 2 years (Preferred)
    $40k-44k yearly 21d ago
  • Office Coordinator

    xAI

    Office manager job in Memphis, TN

    xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role xAI is seeking an Office Coordinator for our Memphis, TN office to ensure the smooth operation of our dynamic, mission-driven workplace. The Office Coordinator will manage daily office functions, support team logistics, and foster a positive environment aligned with xAI's goal of advancing human scientific discovery through AI. Responsibilities Oversee daily office operations, including supply management, equipment maintenance, and vendor coordination. Organize logistics for meetings, events, and visitor accommodations, handling scheduling, setup, and follow-up. Support employee onboarding and offboarding, including workspace setup, IT coordination, and orientation facilitation. Manage administrative tasks such as mail, expense reports, travel arrangements, and office records. Act as the primary liaison for facility-related issues, collaborating with building management and security. Assist HR and recruitment with interview scheduling, calendar management, and confidential tasks. Promote a positive office culture through team-building and wellness initiatives. Monitor office budgets for supplies and events, ensuring cost efficiency. Provide occasional non-technical support to technical teams in a high-tech environment. Works alongside the People Team to coordinate and manage employee events, Swag, and other one-off items to enhance the team's experience. Required Qualifications 2+ years of experience in office coordination, administrative support, or similar roles, preferably in tech or startups. Strong organizational and multitasking skills, thriving in a dynamic environment. Excellent communication and interpersonal skills for engaging with team members, vendors, and visitors. Proficiency in Google Workspace, Microsoft Office, and tools like Asana or Slack. Discretion with sensitive information and a professional demeanor. Proactive problem-solving with a solutions-oriented approach. Flexibility to work occasional non-standard hours for events or urgent needs. Passion for AI and xAI's mission to explore the universe is a plus. Preferred Qualifications Bachelor's degree in Business Administration, Hospitality, or related field (or equivalent experience). xAI is an equal opportunity employer. California Consumer Privacy Act (CCPA) Notice
    $29k-39k yearly est. Auto-Apply 60d+ ago
  • Guest Service Manager

    Avid Hotel Memphis Southaven

    Office manager job in Southaven, MS

    ←Back to all jobs at Avid Hotel Memphis Southaven Guest Service Manager Avid Hotel Memphis Southaven is an EEO Employer - M/F/Disability/Protected Veteran Status Introduction: We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns Monitor and maintain inventory levels, including ordering and restocking as needed Complete daily financial and operational tasks, such as reconciling the register and completing shift reports Other duties as assigned Qualifications: Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry Strong leadership and communication skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and property management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $29k-39k yearly est. 58d ago

Learn more about office manager jobs

How much does an office manager earn in Southaven, MS?

The average office manager in Southaven, MS earns between $20,000 and $43,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Southaven, MS

$30,000

What are the biggest employers of Office Managers in Southaven, MS?

The biggest employers of Office Managers in Southaven, MS are:
  1. Milestone
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