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Office manager jobs in Spokane, WA

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Office Manager
Customer Support Manager
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Dental Office Manager
Front Office Manager
Business Office Manager
Desk Manager
Customer Care Manager
Assistant Account Manager
Support Manager
  • Customer Support Service Manager

    Diamond Parking 4.1company rating

    Office manager job in Spokane, WA

    Job Description FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $110k-149k yearly est. 18d ago
  • Customer Support Service Manager

    Diamond Paymaster LLC

    Office manager job in Spokane, WA

    FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $107k-151k yearly est. Auto-Apply 50d ago
  • Dental Office Manager - Richard Weigand, DDS

    Mosaic Dental Collective

    Office manager job in Spokane, WA

    Full-time Description Dr. Richard Weigand is looking for an experienced Dental Office Manager. The primary role of the Office Manager is to partner with the Owner Doctor and Practice Administrator to run a financially viable dental office. This position will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout if needed. Pay range for this salaried position is $75-80K Key responsibilities · Model the ethics, values and culture of the individually run office and Mosaic Dental Collective. · Participate in the training of new team members. · Implement company policies and procedures. · Manage insurance claims. · Daily posting of insurance payments and accounts receivable quickly and accurately. · Manage office finances and expenses. · Ensure compliance with company policies as well as State, Federal, and other regulatory bodies. Clinic hours: Mon-Thurs- 7am-4pm Requirements Benefits · Competitive salary based on experience and qualifications · Comprehensive benefits package including medical, dental, and vision coverage. · Retirement savings plan (401k) with employer match for eligible employees Qualifications: High school diploma or general education degree (GED) or equivalent Minimum 2 year's dental office leadership experience, with 3+ years preferred Excellent organizational skills Excellent interpersonal communication skills Patient advocate; empathetic, adaptable, and ethical Ability to multitask effectively Proficient in Microsoft Office Proficient in Open Dental software ·
    $75k-80k yearly 58d ago
  • Front Office Manager - Centennial

    Davidson Hospitality Group 4.2company rating

    Office manager job in Spokane, WA

    Property Description The Centennial Hotel is a premier hotel nestled in the heart of downtown Spokane, offering a dynamic and thriving work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at The Centennial Hotel means being part of a renowned property known for its elegant design, exceptional service, and prime location in the vibrant city of Spokane. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Centennial Hotel is committed to creating a culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a welcoming and inclusive environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Centennial Hotel presents a unique opportunity to be part of a distinguished hotel that is a pillar of the Spokane hospitality industry. Overview The Front Office Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. Qualifications · College level reasoning, math, and language skills. · Two years prior departmental management experience in front office or related disciplines. · Time management and negotiation skills. · Ability to manage and lead each discipline of the department independently. · Ability to manage according to employment and Innkeeper laws of the jurisdiction. · Prior cash handling experience necessary. · Ability to communicate effectively with the public and other employees. · Read, write and speak English fluently. · Computer experience required. · No employee will pose a direct threat to the health/safety of self or others. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $55,000.00 - USD $60,000.00 /Yr.
    $55k-60k yearly Auto-Apply 43d ago
  • Medical Receptionist/ Office Manager

    Sound Pain Alliance

    Office manager job in Spokane, WA

    Dynamic Spine and Pain Institute - Spokane, WA $25-$27/hr DOE | Full-Time | Monday-Friday Future option for 4-day workweek | Growth to $27-$30/hr About Us Dynamic Spine and Pain Institute is a new, patient-centered medical practice in Spokane. We are committed to providing thoughtful, compassionate, and efficient care. As a growing clinic, we are looking for a reliable, professional team member who enjoys variety and wants to grow with the practice. Position Summary We are hiring a Patient Operations Coordinator to support front desk operations, scheduling, communication, and administrative tasks. This hybrid role blends receptionist duties with early-stage office management responsibilities. This is an excellent opportunity for someone who thrives in a fast-paced clinical setting and wants to help build systems and culture in a growing practice. What You'll Do Front Desk & Patient Support Greet and check in patients Answer phones and return messages Manage clinic email and patient inquiries Collect copays and verify insurance Ensure a positive, professional patient experience Scheduling & Coordination Manage provider and procedure schedules Coordinate referrals, imaging, and pre-authorizations Maintain timely communication with patients and outside offices Administrative & Office Management Support Assist with billing tasks and insurance follow-up Maintain office supplies and reorder as needed Support EMR documentation Help develop office systems and procedures Ensure HIPAA compliance and proper data handling Qualifications Experience in a medical, dental, or clinical environment Strong communication and customer-service skills Comfortable with scheduling software and multitasking Organized, detail-oriented, and able to work independently Preferred EMR or medical scheduling experience Front-desk or office-management experience Insurance verification or pre-auth experience Experience in a smaller or startup-style medical practice Schedule Full-time, Monday-Friday Future option for 4-day workweek as patient volume grows Occasional flexibility for family needs with advance notice Compensation & Benefits $25-$27/hr DOE 6-month performance review with growth track to $27-$30/hr Paid time off Simple IRA match (once eligible) Opportunity to advance into a full Office Manager role Why Join Us? Meaningful work A supportive, patient-first environment Chance to help build a clinic from the ground up Real growth potential as the practice expands Please submit your resume and a brief cover letter highlighting your relevant experience and interest in joining our team! Please include your available start date. We look forward to welcoming a dedicated and compassionate team member to Dynamic Spine and Pain Institute.
    $27-30 hourly 9d ago
  • Findlay Honda Spokane Sales Desk Manager

    Findlay Honda Spokane

    Office manager job in Spokane, WA

    Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to help grow our business and keep up with the high demand. We are in growth mode and looking for an experienced and motivated Sales Desk Manager to join us in supporting our dealership staff and customers while assisting us in building and representing our brand. Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today's consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day. Compensation: 3.25% - 3.75% of Front and Back Variable Gross, less Chargebacks, Sales Policy, Wholesale loss/gain. Benefits: Great working environment Paid Training Generous incentive and bonus programs Paid Vacations: 5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary Holiday pay: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off. Medical Dental and Vision insurance 401K Responsibilities Work directly with our employees and customers to develop relationships and help to enhance the sales process Build rapport with customers to establish customer network Provide training and support to the sales staff and assist in closing deals Help manage all other aspects of the sales department Desk Deals, Track Gross Logs and RDR cars Qualifications Minimum high school diploma or GED equivalent required Prior sales experience preferred Excellent communication and customer service skills Understanding of inventory control Strong computer & phone skills (Internet, MS Outlook, CRM) Professional appearance and strong work ethic Self-motivated, goal oriented, and ability to work within a fast paced environment Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
    $81k-133k yearly est. Auto-Apply 4d ago
  • Registrar; customer care

    Girl Scouts of Eastern Wa and Northern Id 3.4company rating

    Office manager job in Spokane, WA

    Are you looking for an administrative job that connects you to a great purpose? Do you want to join the largest Girl Led Entrepreneurial organization in the world? Girl Scouts of Eastern Washington and Northern Idaho is looking for a registrar to assist girls in connecting with programs and experiences that will change their lives. This position requires someone with strong attention to detail who loves being in a supportive role. GSEWNI is a non-profit organization, headquartered in Spokane. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls' healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century GSEWNI offers competitive benefit including medical, dental, vision, life and paid time off. POSITION SUMMARY: The Registrar provides elite customer service to our general membership and program staff pertaining to Day Camp, Resident Camp and all manner of Council-delivered program activities. This position is central to the success of our movement and membership retention. The position is responsible for accurate member registration and understanding the Girl Scout program. PRIMARY RESPONSIBILITIES OF POSITION: Manages and supports the completion of the entire program registration process (Day, Resident, Outdoor, STEM events, general program events, etc.) Supports membership growth and retention through conversion of non-members during camp registration Facilitates financial aid process Ensures paperwork is completed for campers Manages case work related to registration issues Is able to utilize current program software to add and manage programs and make programs and camps accessible to all members. Assists when directed Council-wide data functions, such as data import and export, and user account maintenance Provides back up to staff assigned duties of reviewing data quality reports, and takes or causes action to resolve data issues and problems. Supports Customer Care team when needed to manage customer inquiries which includes; answering telephones, mail, tasks, cases and other assignments as assigned. Enhances organization reputation by providing a positive customer experience for all those contacted QUALIFICATIONS Education/Experience: High school diploma or equivalent with experience in an office environment with superior customer service, organizational, and communication skills. Valid Driver's License and insurability preferred. Reliable transportation required. Ability to pass background check. Must be experienced with office equipment, multi-line phone system, and cashiering. Must be experienced in the use of computers including Microsoft Office: Word, Excel, and Outlook. CRM experience - Salesforce, desirable. Must be able to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice. Must be able to compile information and develop related reports, using council software. Willingness to subscribe to the principles of the Girl Scout movement, including acceptance of the Girl Scout philosophy and willingness to maintain membership in the Girl Scouts USA. Physical Abilities: To perform this job successfully, an individual must be able to: Occasionally lift objects up 25 pounds, repetitive movement of the wrists, hands and/or fingers. Rarely climb, pull, stoop, kneel, crawl, twist and crouch. Must be able to stand or sit for long periods of time. Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Multi-Tasking Ability : ability to handle many diverse tasks/projects at one time; ability to prioritize and complete them on time. Work Environment: While performing the essential duties/responsibilities of this job, the employee is exposed to typical office environment conditions and noise levels but may also be exposed to inclement weather. Multi-tasking in a fast-paced environment is an integral part of this position, as is the ability to work with high-stress situations based on the nature of GSEWNI mission and daily work.
    $29k-40k yearly est. 60d+ ago
  • Retail - Customer Experience Manager - Full-time

    Michaels 4.2company rating

    Office manager job in Spokane, WA

    Store - SPOKANE-NORTH DIVISION, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.50 - $23.50 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $18.5-23.5 hourly Auto-Apply 56d ago
  • Business Office Manager

    Sapphire at Brighton Court Assisted Living

    Office manager job in Spokane, WA

    BC1 Full-time Assisted Living/Memory Care experience preferred! Sapphire Health Services is seeking a self-driven Business Office Manager to maintain and oversee the day-to-day accounting functions of our Community Based Care facility. This position requires a high level of organization, attention to detail, communication skills and proficient knowledge in computers. Sapphire will provide the training and guidance to make sure you are confident in this role. RESPONSIBILITIES: Involved in admission process of new residents by verifying payer source and resident insurance Enter and maintain account data on the accounting computer system Knowledgeable of each account's status and take action on any items that have not been paid Perform month end closing procedures Maintains routine billing processes Provides prompt customer service to residents and their families regarding financial inquiries Other duties as assigned REQUIREMENTS: Previous Business Office experience (SNF/ALF preferred) Knowledge of Assisted Living/Memory Care billing EMPLOYEE BENEFITS:Benefits of being a Sapphire Health Services employee include, but is not limited to: PTO 401(K) Medical/Health Insurance Dental Insurance Vision Insurance Birthday/Holiday Pay Wellness Fund Uniform Fund Longevity Bonuses Quarterly Vacation Drawing Tuition Reimbursement HOW TO APPLY:At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply! Address: 1308 N Vercler Rd., Spokane Valley, WA 99216 WHO WE ARE: Brighton Court is located in Spokane Valley, WA. With a capacity of 49 units it is made up 36 assisted living units and 13 memory care units. A one level community, you really get the sense of home. Recently we have been working on upgrading the communities lighting, repainting the entire main lobby and recently upgraded their EMAR system to Pointclick care. Lead by our Executive Director Doug Edington, the community continues to run at or above 98% occupancy. Sapphire provides on going training, tuition reimbursement, competitive wages and generous incentives to all employees. Our Mission: To Promote the highest quality of life for our residents, staff and communities. We strive to treat them all with the greatest consideration and respect.
    $44k-61k yearly est. 60d+ ago
  • Supervisor, Healthcare Services Operations Support

    Molina Healthcare 4.4company rating

    Office manager job in Spokane, WA

    JOB DESCRIPTION Job SummaryLeads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and/or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties - Supervises healthcare services operations support team members within Molina's clinical/healthcare services function, which may include care review, care management, and/or correspondence processing, etc. - Researches and analyzes the workflow of the department, and offers suggestions for improvement and/or changes to leadership; assists with the implementation of changes. - Conducts employee and team productivity/quality assurance checks and documents results for accuracy and time compliance. - Provides regular verbal and written feedback to staff regarding performance and opportunities for improvement. - Assists in the development and implementation of internal desktop processes and procedures. - Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers. Required Qualifications- At least 5 years of operations or administrative experience in health care, preferably within a managed care setting, or equivalent combination of relevant education and experience. - Strong analytic and problem-solving abilities. - Strong organizational and time-management skills. - Ability to multi-task and meet project deadlines. - Attention to detail. - Ability to build relationships and collaborate cross-functionally. - Excellent verbal and written communication skills. - Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications - Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $77,969 - $106,214 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
    $78k-106.2k yearly 35d ago
  • Front Desk Supervisor

    Tharaldson Hospitality 4.2company rating

    Office manager job in Spokane, WA

    Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUPERVISORY RESPONSIBILITIES Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems ESSENTIAL JOB FUNCTIONS Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Answers inquiries pertaining to hotel policies and services Performs functions of the General Manager in their absence Assists General Manager in conducting staff meetings All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience Open Availability
    $43k-51k yearly est. Auto-Apply 60d+ ago
  • Front Desk Supervisor

    Spokane Fairfield Inn & Suites By Marriott

    Office manager job in Spokane, WA

    Job Description Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUPERVISORY RESPONSIBILITIES Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems ESSENTIAL JOB FUNCTIONS Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Answers inquiries pertaining to hotel policies and services Performs functions of the General Manager in their absence Assists General Manager in conducting staff meetings All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience Open Availability
    $41k-52k yearly est. 8d ago
  • Family Support Manager

    Children's Village 4.0company rating

    Office manager job in Coeur dAlene, ID

    The Family Support Center at Canopy Village, is a trauma informed safe teen assessment and resource center, providing case management, care coordination, behavioral health services, activities and groups to children and their families. We aim to prevent and divert youth from juvenile justice and child welfare systems through a single point of contact which identifies underlying issues contributing to concerning behavior and partners with youth and families to access individualized services and/or resources. Under the supervision of the Director of Family Support Services, the Family Support Manager is responsible for the engagement, assessment, case planning, and coordination of resources and services for families that access services throughout Canopy Village. The Case Manager coordinates and works closely with internal service providers, external providers, community partners, agencies, and organizations for the delivery and care of children/youth and families served. They are responsible for establishment and/or participation in person centered planning, case management, and aftercare follow up. Requirements: Schedule: The Family Support Manager position is a full-time position consisting of 30-40 hours per week during Family Support Center operational hours of 9am-6pm, Monday through Friday. Education/Training/Experience: · A bachelors degree in a health or human services field from an accredited college is required for this position · Must have a basic foundation of knowledge around community resources, services and systems in Kootenai County and/or North Idaho · One (1) year full-time experience in a community clinic or social services setting, behavioral health setting preferred · Must be at least 21 years of age · Trust Based Relational Intervention knowledge preferred · Positive and professional communication skills · Strong organization and writing skills · Positive team member skills Duties/Responsibilities: · Assess family and youth needs through use of validated screening tools; make referrals to internal and external service providers including Canopy Village respite and emergency shelter services, hospitals, community agencies, and treatment centers · Create client centered case plans · Coordinate services for families and youth, assist families to navigate community resources and systems, assist families to obtain or sustain stable living environments, provide after-care follow-up · Participate in proactive resource mining to support families and at-risk youth · Collaborate with external providers, community partners, agencies, and organizations · Coordinate with Canopy Village providers and treatment teams · Participate in the creation and facilitation of groups, activities, and workshops for youth and parents · Work to ensure that familys permanency needs are being assessed and supported when engaged in reunification efforts. · Ensure care is coordinated and completed within regulatory requirements and in the best interest of the child and family · Abide and uphold regulations and standards of accrediting bodies · Coordinate and participate in multi-disciplinary team meetings for youth and families · Implement wrap-around services from person centered plan · Cultivate strong, comprehensive knowledge and relationships with community resources for families and children · Maintain timely documentation of services and data tracking of children and families served to include completing service notes within 48 hours of contact and maintaining client charts in an EHR platform. · Attend occasional meetings, committees, fundraisers, and/or public relations as requested that may occur outside of regular business hours · Coordinate with Program Admin team and Clinicians to ensure a positive communication flow. · Facilitate and participate in annual trainings for the Canopy Village organization · Participate in on-call duties · Other duties as assigned by the Director of Family Support Services Salary Range/Benefits: EQUAL OPPORTUNITY/AFFIRMATIVE EMPLOYER Salary and Benefits Commensurate with Skills and Experience to include: · Employer paid Health insurance premiums · 403B Retirement Option · 9 paid holidays · PTO · Option of 1: Dependent Care Account with $200 per month agency contribution or $2,400 annual education reimbursement Licensures/Certifications: · First Aid/CPR certified or complete within 90 days of hire · Hold a valid drivers license · Skills Training and Development Certification or complete within 90 days of hire · Child and Adolescent Needs and Strengths Certification or complete within 90 days of hire Requirements: Must be dedicated to the mission and vision of Canopy Village. Must be able to engage with all people of the community regardless of sexual, ethnic, racial, religious background, or socio-economic level. Must have a strong commitment to professional ethics. Must possess emotional and professional maturity, stability, tactfulness, and good decision-making skills. Must always adhere to the Confidentiality, Privacy, HIPAA Policy. Must have dependable insured transportation, a valid drivers license, and acceptable driving record. Must complete all background requirements. Acknowledgement of child abuse reporting responsibility. Employment is contingent upon receiving a clearing from appropriate authorities. Must use reasonable precautions in the performance of ones duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to ones self, children, colleagues, and visitors. Physical Demand Analysis: General Physical Requirements Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to lift up to 50 pounds. Physical Activities · Climbing: Ascending or descending stairs, ramps, and the like using feet and legs and/or hands and arms. · Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. · Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. · Kneeling: Bending legs at the knee to come to a rest on knee or knees. · Crouching: Bending the body downward and forward by bending leg and spine. · Crawling: Moving about on hands and knees or hands and feet. · Reaching: Extending hand(s) and arm(s) in any direction. · Walking: Moving about on foot to accomplish tasks, particularly for medium distances or moving from one work site to another. · Pushing/Pulling: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a sustained motion. · Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. · Talking: Expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Compensation details: 21-26 Hourly Wage PIa9fd849c6fd5-31181-38376193
    $50k-67k yearly est. 8d ago
  • Office Manager

    Jackson Hewitt-2215 4.1company rating

    Office manager job in Spokane, WA

    Job DescriptionBenefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Flexible schedule The Office Manager is responsible for assisting in staffing, training in tax preparation, and providing excellent customer service. This position requires leadership, time management, and monitoring of the productivity and growth of the office. Responsibilities: Tax Preparation Assists in recruiting, interviewing, and training employees Creates and maintains employee schedules to ensure proper staffing Assists in ensuring that employees are upholding company policies and procedures Manages and monitors office for performance and productivity Resolves customer service issues Assists the Tax School Instructor (open to the public as well as employees) Complies with daily accounting procedures Communicates effectively with staff to ensure they are well-informed regarding products and promotions Supports and encourages staff to carry out the company mission as well as meet company and personal goals. Position Requirements: High School Diploma or equivalent Tax preparation experience Management experience Customer service experience preferred Computer/Technology experience preferred PTIN certification (can be obtained after the hire date) Benefits: Environment focused on teamwork Year-around position Flexible schedule Free continuing education
    $37k-53k yearly est. 17d ago
  • Office Administrator Title and Escrow

    Anywhere Integrated Services

    Office manager job in Spokane, WA

    Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Maintain office appearance, including cleanliness of closing rooms after each transaction. Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory. Coordinate maintenance and repairs of all office equipment. Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail. Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities. Troubleshoot and assist with office day-to-day issues. Qualifications/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Three to five years experience in an office environment. Pleasant phone voice. Excellent computer proficiency, including Word, Excel, Outlook, and Internet Ability to work independently as well as in a team environment. Strong written, oral communication and proofreading skills. Ability to manage multiple tasks simultaneously. Strong organizational skills. Proficient at word processing, E-Mail and data entry. Self-motivated, detail oriented and able to complete projects independently. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision.
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Retail Management - Full-time Customer Experience Manager

    Michaels Stores 4.3company rating

    Office manager job in Spokane, WA

    Store - SPOKANE-NORTH DIVISION, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.50 - $23.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $18.5-23.5 hourly Auto-Apply 5d ago
  • Branch Administrator

    Crosscountry Mortgage 4.1company rating

    Office manager job in Spokane, WA

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Branch Administrator supports to Spokane, WA office of CrossCountry Mortgage. The Branch Administrator is responsible for entering data from incoming leads, providing high-level support including heavy calendar management with excellent communication skills. Job Responsibilities: Manage branch calendar and schedule a variety of business meetings, including initial consultations. Handle incoming and outgoing phone and electronic communications. Work with various software tools to perform daily tasks, including spreadsheet programs and Salesforce. Accurately enter data from incoming leads for the branch. Complete and maintain branch-assigned checklists, prospect follow up and file set up. Handle gifting programs for the branch. Qualifications and Skills: High School Diploma or equivalent. 1+ year of banking, financial services or mortgage experience, preferred. Skilled in working independently with advanced skill in self-motivation. Excellent communication and organization skills. Proficient in Microsoft Excel, Word, PowerPoint and Outlook. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $22.00 - $24.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $22-24 hourly Auto-Apply 60d+ ago
  • Assistant Account Manager (NW)

    Alliant 4.1company rating

    Office manager job in Spokane, WA

    Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. This position includes independent responsibility for servicing and retention of assigned customers/policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Packages and markets applications to various carriers to obtain quotes; Negotiates prices, commissions, and/or coverages with carriers; Reviews policies, identifies deficiencies and determines appropriate level of coverage; Manages renewal process for expiring policies; Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including collections on past due accounts; May participate in client meetings to review coverage; Gathers information for applications; Prepares presentations and proposals for clients; Researches requests for information from underwriters; Composes correspondence to insured and/or underwriters; Discusses and assists in setting renewal and/or new business marketing strategy with producer or supervisor; Prepares draft certificate templates for review and approval; Analyzes certificate requests and ensures clients needs are met; Inputs applications and creates letters, and other forms of correspondence; Binds insurance coverage and prepares insurance binders; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned. QUALIFICATIONS Associate's Degree or equivalent combination of education and experience Four (4) or more years related work experience Encouraged to complete Career Path requirements as communicated by supervisor Valid Insurance License Must continue to meet Continuing Education requirements for license renewal SKILLS Excellent verbal and written communication skills Excellent customer service skills, including telephone and listening skills Good problem solving and time management skills Intermediate typing skills (30-35 wpm) Ability to work within a team and to foster teamwork Proficient in Microsoft Office Suite #LI-JP1
    $31k-41k yearly est. 50d ago
  • CDA PHYSICAL THERAPY OFFICE COORDINATOR (WORKS UNDER CDA TRIBE PT LLC)

    Marimn Health

    Office manager job in Plummer, ID

    Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now CDA PHYSICAL THERAPY OFFICE COORDINATOR (WORKS UNDER CDA TRIBE PT LLC) Job Code:2025-WC-004 Location:WELLNESS CENTER Preferred Experience:Some Experience Required Minimum Experience:Entry Level Job Category:Regular Full Time Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: This is a non-exempt position serving Indian and non-Indian patients/clientele. High school diploma or GED required. A minimum of five years' experience in an Administrative Assistant or administrative support position is required (equivalent combination of education and experience will be considered). Must have current American Red Cross First Aid Card and Basic Life Support (CPR) certification or be willing to obtain. Valid driver's license required. Minimum two (2) year experience working with the public in a health-related capacity, preferably in a physical therapy setting. Medium to high level of knowledge in MS Office required. Medium to high level of knowledge in Computer Billing/Management systems required. Electronic billing experience with Medicare, Medicaid and private insurance experience required. Knowledge of medical terminology, ICD-10 coding and CPT billing codes required. Must have received or willing to receive COVID19 vaccination per current hiring policies. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses * Must be able to verbally interact with staff, patients and public * Manual dexterity of hands/fingers for writing, computer input * Able to lift up to 30 lbs., * Standing/walking 5-25% of the day * Sitting 25-75% of the day * Pushing/pulling up to 30 lbs. RESPONSIBILITIES: * Maintains a client schedule consistent with the needs of the physical therapy program. * Schedules, receives, and directs patients and visitors to the appropriate areas using excellent customer service skills. * Maintains responsibility for general administrative assistant support functions that ensure efficient staff utilization, accurate/timely patient record documentation, and accurate/timely department meeting records/etc. that promotes efficient operation of the department. * Ensure that documentation of patient treatment sessions are maintained according to department standards and format. * Produces summaries of services as needed for filing in permanent medical record and/or for program planning and evaluation. * Maintains appropriate levels of office supplies as needed by staff. * Attend departmental/facility meetings as required. * Works closely with the Physical Therapy Manager to ensure program budget compliance and updated information on budget. * Actively participates in facility risk management program and contributes toward quality assurance activities. * Develop and maintain an expert level of coding proficiency. Collaborate with Manager/staff with difficult coding issues. Code each referral with an appropriate code that will maximize billing efficiency. * Create an electronic/paper patient chart according to operating procedures established in department. * Obtain insurance verification/authorization prior to initial evaluation. * Provide/discuss insurance information to patients on department insurance forms and obtain patient signature. * Discuss patient fiscal responsibility and answer any questions with patient. * Complete Insurance information on Patient Tracking Sheet * Maintain insurance authorization/reauthorization during a patient treatment cycle. * Process billing claims (electronic/paper) to appropriate payers electronically/paper in a timely manner. * Process and send out monthly bills and billing information to appropriate patients. * Process monthly A&R, identify trends/errors and research, and solve issues. Discuss trends and findings as necessary with the Manager monthly. * Researches and understands payer requirements for submitting claims, and for resubmitting or appealing previously denied claims. * Accept/Process/Post patient/insurance payments in a timely manner. Identify trends/errors and research and solve errors in process. Discuss trends and findings as necessary with Manager/staff. Maintain records of all financial transactions. * Maintains/monitors/reconciles patient accounts. * Processes and keeps appropriate records of patient/department financial transactions. * Provides requested financial information/reports to designated tribal departments. * Works with the Manager and staff to establish, monitor and adjust processes to improve efficiency, identify errors, and create solutions that maximize all department functions. * Works with the Physical Therapy Manager to manage problem claims timely (i.e., telephone calls to payers regarding delays in payment or problem resolution). * Works with Physical Therapy Manager and designated tribal personnel to provide and maintain reports and other financial information. * Reviews selected (as directed by the Physical Therapy Manager) insurance explanation of benefits to ensure accuracy of payments and the appropriateness of all denials * Serves as the recorder of department and Board meeting minutes. * Types/save minutes to appropriate electronic drive and notify staff of completed minutes. * Distributes memos, correspondence and information as needed. * Assists in the cleaning and maintenance of equipment as needed. * Maintains appropriate levels of patient supplies as needed. * Ensure room set-up and perform laundry duties as needed. * Assists with selected patient care tasks under the direction of the physical therapist/physical therapist assistant. * Accurately takes and records Blood Pressure, pulse, oxygen saturations and weight when directed. * Observes and assists patients on/off equipment during warm-ups, cool downs and while exercising under the direction of the physical therapist/physical therapist assistant. * Observes clients for fatigue, pain, shortness of breath or other adverse symptoms and immediately notifies staff of any urgent situation. * Promotes injury prevention measures within work environment * Annually complete a Physical Therapy Technician Competency Skills Checklist. * Attend continuing education courses, conventions, professional meetings as resources allow. * Represent the department and market services to prospective referral sources and patients in community. * The Physical Therapy Manager supervises the Physical Therapist Office Coordinator. * Performs other duties that may be necessary in the best interest of the department/organization
    $29k-39k yearly est. 60d+ ago
  • Team Manager

    Panera Bread 4.3company rating

    Office manager job in Hayden, ID

    Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 601934 Hayden, ID - W. Prairie Ave
    $27k-41k yearly est. Auto-Apply 40d ago

Learn more about office manager jobs

How much does an office manager earn in Spokane, WA?

The average office manager in Spokane, WA earns between $29,000 and $56,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Spokane, WA

$40,000

What are the biggest employers of Office Managers in Spokane, WA?

The biggest employers of Office Managers in Spokane, WA are:
  1. Jackson Hewitt
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