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Office manager jobs in Springfield, IL - 30 jobs

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  • Manager Broker Experience

    Highmark Health 4.5company rating

    Office manager job in Springfield, IL

    This job manages the development and execution of short-term and long-term objectives to standardize business practices and enhance system applications. Actively participates in and leads projects. Develops and implements appropriate controls and processing methods and manage adherence to. Manages staff responsible for addressing daily system and process issues. Provides leadership in the development, implementation, management and accurate maintenance of all contractually-based producer arrangements. Establishes and maintain all operational and system processes across the organization to support producer arrangements. **This role can be remote or hybrid - If you are within 50 miles of an office you are required to be onsite 3 days a week - T, W, Th.** **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. + Lead the delivery and execution of projects by: analyzing, identifying and problem solving business and systems issues; presenting recommendations to senior management; managing development of requirements, standard operating procedures, functional roles and responsibilities, process flow and user guides. Serve in consulting/training role to direct reports to develop and execute comprehensive test scripts decreasing likelihood of defects to be corrected after implementation. + Identify, research, determine, implement and validate solutions, fostering an environment of continuous improvement across the organization. Oversee ongoing analysis and implementation of procedures and systems. Contribute to operational readiness, organizational change management, solution capability, packaging and estimating, planning and delivery management. + Lead the development and implementation of contractually-based producer arrangements by: interpreting and translating requests for enhanced business considerations; identifying operational capabilities and/or limitations in delivering requested enhanced business considerations; presenting and working through recommendations with senior management; defining operational process and necessary system development to implement and maintain agreed-to enhanced business communications. Communicate enhanced business considerations and operational processes across the organization. Establish and manage audit controls to ensure enhanced considerations are consistently and accurately adhered to. + Manages employees in the following analytical functions: 1) Analysis and approval of retroactive Producer changes, exception or advance payments, non-standard commissions, and requests for refunds from Producers; 2) Determination/ set-up of payment arrangements, data transfer, and licensure / appointment procedures for business partners; 3) Maintenance/dissemination of state requirements for producer appointment and licensing; 4) Production of complex reports for Sales, Producers, Business Partners, Regulators and other business areas and external parties; 5) Monitoring and internal auditing of various business partners relative to payment and producer of record accuracy, appointment compliance and other controls; 6) Maintenance of workflow procedures, form communications, and messaging. + Maintains master Producer contract forms, coordinates amendments and re-distribution of contracts, and works with the legal department on complex contractual issues and special language requests. + Acts as custodian/business owner of the payment processes and functional project manager of commission cycle. + Coordinates/approves payment system enhancements, relevant system requirements for corporate projects and business partner implementations.Works with other business areas to resolve complex system issues and payment problems. + Other duties as assigned or requested. **EDUCATION** **Required** + Bachelor's degree **Substitutions** + 6 years related and progressive experience in lieu of Bachelor's Degree **Preferred** + Master's Degree **EXPERIENCE** **Required** + 5 years in Healthcare, Technology or Project Management + 3 years in a leadership or management role **Preferred** + 5 years performing or managing administrative and compliance processes related to Producer Relationships **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + None **SKILLS** + Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development + Knowledge of Producer agreements, commission payment calculation and how it interfaces with company financial systems. + Demonstrated competency in project execution and management of organizational units + Excellent written and verbal communication skills + Excellent leadership and interpersonal skills + Proven ability to build and sustain internal and external customer relationships + Experience evaluating and implementing technology + Presentation experience + Strong strategic development capabilities with creative problem-solving skills **Language (Other than English):** None **Travel Requirement:** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-based Teaches / trains others regularly Constantly Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $78,900.00 **Pay Range Maximum:** $147,500.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J273519
    $78.9k-147.5k yearly 19d ago
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  • Enterprise Customer Account Manager

    UKG 4.6company rating

    Office manager job in Springfield, IL

    **Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $54k-80k yearly est. 19d ago
  • Management Team

    Jack Flash

    Office manager job in Springfield, IL

    Jack Flash in Illinois is looking to hire a Full-time member of Management in Chatham, IL. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your community? If this sounds like you, then we encourage you to apply! ABOUT JACK FLASH Jack Flash is a family-owned, retailer in Illinois and Missouri. We were founded in 1986 with just one location. We now have 18 locations ranging from convenience stores, truck stops, liquor stores, and car washes. We are dedicated to providing top notch customer service, a fun environment and fantastic products! We value hard work and effort! To compensate for your time, we offer: * Competitive Salary offered * Monthly commission * Flexible schedules * Advancement opportunities * Yearly raises * Uniform Contribution * Team Member Bonus Referral Program A DAY IN THE LIFE AS A STORE MANAGER As a member of the management team, you are an essential part of growing all aspects of our store. The Management team ensures that all Team Members fully understand the importance of service, quality, cleanliness and value. The Manager sees that all policies and procedures are enforced and adhered to. The Manager also directs Team Members to accomplish goals and objectives of the operation. They must solve problems rapidly and fairly. The Management team is responsible for administrative tasks as well as overseeing operational duties. As a member of Management, you will develop strong partnerships with the rest of the management team, home office staff and vendors. You will facilitate the coaching and training of team members on customer service and assigned tasks. You will be responsible for daily paperwork, inventory control, store maintenance and team member accountability. If you are someone who likes to work hard and stay busy, this may be the job for you! RESPONSIBILITIES * Supervise staff in a consistent fair, and effective manner. * Hire and train customer service-oriented team members * Promote and ensure a safe environment for customers and team members * Supervise and motivate the store team to grow sales on all shifts * Maintain the store image to company standards * Comply with company non-discriminatory standards when developing store team members * Formulate action plans to maximize sales growth * Responsible for all store paperwork including invoices, shift reconciliations, and other daily reports. * Oversee the ordering and stocking of all store merchandise * Monitor fuel pricing and other key items at the store's local competition QUALIFICATIONS * Courteous, positive attitude * Honesty with a high level of integrity * Ability to adapt and make decisions * Dependable and able to keep commitments * Business and goal oriented * Team player mentality * Fair and professional * Clear, effective communication * Self-motivated * Physically able to lift up to 50 lbs and be on your feet for extended periods * Knowledge in Microsoft Excel, Word and Outlook * Associate degree or 2 years of experience in related field or combination of each ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly initial application so that we can review your information. We look forward to meeting you!
    $55k-114k yearly est. 29d ago
  • Management Team

    Jack Flash Stores

    Office manager job in Springfield, IL

    Job Description Jack Flash in Illinois is looking to hire a Full-time member of Management in Chatham, IL. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your community? If this sounds like you, then we encourage you to apply! ABOUT JACK FLASH Jack Flash is a family-owned, retailer in Illinois and Missouri. We were founded in 1986 with just one location. We now have 18 locations ranging from convenience stores, truck stops, liquor stores, and car washes. We are dedicated to providing top notch customer service, a fun environment and fantastic products! We value hard work and effort! To compensate for your time, we offer: Competitive Salary offered Monthly commission Flexible schedules Advancement opportunities Yearly raises Uniform Contribution Team Member Bonus Referral Program A DAY IN THE LIFE AS A STORE MANAGER As a member of the management team, you are an essential part of growing all aspects of our store. The Management team ensures that all Team Members fully understand the importance of service, quality, cleanliness and value. The Manager sees that all policies and procedures are enforced and adhered to. The Manager also directs Team Members to accomplish goals and objectives of the operation. They must solve problems rapidly and fairly. The Management team is responsible for administrative tasks as well as overseeing operational duties. As a member of Management, you will develop strong partnerships with the rest of the management team, home office staff and vendors. You will facilitate the coaching and training of team members on customer service and assigned tasks. You will be responsible for daily paperwork, inventory control, store maintenance and team member accountability. If you are someone who likes to work hard and stay busy, this may be the job for you! RESPONSIBILITIES Supervise staff in a consistent fair, and effective manner. Hire and train customer service-oriented team members Promote and ensure a safe environment for customers and team members Supervise and motivate the store team to grow sales on all shifts Maintain the store image to company standards Comply with company non-discriminatory standards when developing store team members Formulate action plans to maximize sales growth Responsible for all store paperwork including invoices, shift reconciliations, and other daily reports. Oversee the ordering and stocking of all store merchandise Monitor fuel pricing and other key items at the store's local competition QUALIFICATIONS Courteous, positive attitude Honesty with a high level of integrity Ability to adapt and make decisions Dependable and able to keep commitments Business and goal oriented Team player mentality Fair and professional Clear, effective communication Self-motivated Physically able to lift up to 50 lbs and be on your feet for extended periods Knowledge in Microsoft Excel, Word and Outlook Associate degree or 2 years of experience in related field or combination of each ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly initial application so that we can review your information. We look forward to meeting you! Job Posted by ApplicantPro
    $55k-114k yearly est. 28d ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Office manager job in Springfield, IL

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $31k-44k yearly est. 60d+ ago
  • Office Manager

    Zabaneh Franchises

    Office manager job in Springfield, IL

    Office Manager Job Description An Office Manager is responsible for the daily management and performance of an H&R Block tax office, serving as the front-line Manager responsible for leadership and development of all tax office associates and New Client growth. Responsible for training, lending expertise to, supervising and coaching associates to get desired results to improve the client experience and achieve new client growth and retention targets. An Office Manager owns the implementation of the office-level goals and new client growth targets. An Office Manager is responsible for ensuring outstanding client service is maintained while meeting or exceeding the office goals. Responsible for all office operations, local sales efforts, staffing, and customer service. Ensures implementation of policies and procedures to increase effectiveness and efficiency of the tax offices. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead Offices: • Partner with Scheduling Staff to Develop and Execute Staffing Plan • Provide recommendations on staffing based on business needs • Manage the labor spend through timely monitoring and execution of staffing needs Franchise Programs • Lead weekly meetings and work to ensure all employees participate • Ensure marketing dollars are spent in accordance with policies and are focused on growing the office • Attend all required Webinars, meetings and conference calls Recruit and Retain: • Participate in the Recruitment & interviewing of all New Tax Professional and Client Service Professional positions ensuring that tax offices are appropriately staffed • Participate in the development and execution of the retention plan to retain our seasonal associates Engage and Develop Talent: • Build a collaborative team environment • Ensure team members are on-boarded & trained appropriately • Build a recognition culture in each office to drive associate engagement Coach and Elevate Performance: • Set relevant goals with direct reports and provide ongoing coaching to exceed goals • Assess performance and conduct timely performance reviews • Recommend and implement necessary corrective action (with Leadership Team support) • Coach to elevate performance and implement necessary training/re-training Manage Staffing & Office Logistics: • Manage staffing schedules, gaps and conflicts • Supervise workloads and monitor returns on hold for timely results • Oversight of timekeeping and over-time managementManage office supply requests • Purchase supplies and equipment and resolve maintenance issues • Monitor phone protocol and appointment managementManage daily close procedures, including timely bank deposits • Manage office readiness and shut down Manage Client Experience: • Ensure outstanding end-to-end client experience • Ensure office reflects the brand to our clients by consistently exceeding minimum standards • Resolve client issues • Ensure client privacy and data confidentiality Accelerate Growth: • Generate Office Growth • Implement and manage office growth programs and marketing strategy • Develop local partnerships; be active and visible in community Other Duties As Assigned MINIMUM QUALIFICATIONS • High school diploma or GED required • Bachelor's degree in Business or other related field OR an equivalent combination of education and experience preferred • Minimum of three years of related experience working in a retail environment, minimum two years retail management experience OR equivalent combination of education and experience. • Excellent verbal and written communication skills • Good decision-making skills and the ability to function well in a fast-paced environment. • Able to exercise independent judgment with minimal supervision • Possess strong organizational skills sufficient to plan and manage day-to-day office operations • Demonstrated aptitude for business plan execution and desire to grow the business • Interpersonal and client orientation skills focused on actively seeking to understand and meet client needs • Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates • Understanding and previous use of a Windows-based computer system • Demonstrated effective facilitation/training skills PREFERRED QUALIFICATIONS • Completion of H&R Block Income Tax Course or equivalent • Bilingual (Spanish speaking) View all jobs at this company
    $34k-52k yearly est. 60d+ ago
  • Assistant Dental Office Manager

    Aspen Dental Management 4.0company rating

    Office manager job in Springfield, IL

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $17 - $20/hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $17-20 hourly Auto-Apply 7d ago
  • Guest Service Manager

    Pizza Ranch 4.1company rating

    Office manager job in Springfield, IL

    Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences. At the heart of Pizza Ranch is our mission: "To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives." We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends. You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution. Key Responsibilities Include, but Are Not Limited To: Lead and support restaurant operations during peak periods Execute and uphold Pizza Ranch food quality and guest service standards Assist with food ordering and maintaining proper inventory levels Conduct regular cleanliness, safety, and maintenance walkthroughs Interview, hire, and onboard new team members Provide coaching and apply progressive discipline when necessary Analyze guest feedback and implement improvements using Qualtrics and other tools Collaborate with the management team to control food and labor costs Model a positive and professional attitude with staff and guests Contribute to a team culture that promotes respect, accountability, and excellence Lead training and development efforts to ensure team success Expectations: Improve food quality and guest satisfaction metrics Successfully manage and lead high-volume rush shifts Drive a culture of safety, cleanliness, and operational excellence Demonstrate strong leadership, communication, and conflict resolution skills Be available to work flexible hours, including evenings and weekends Qualifications: Prior restaurant management experience preferred Strong leadership and team-building skills Excellent organizational, multitasking, and problem-solving abilities Proficiency in basic computer applications High school diploma or equivalent Ability to work in a fast-paced, hands-on environment Passion for hospitality and people development Must have and maintain a valid driver's license If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch . View all jobs at this company
    $35k-43k yearly est. 11d ago
  • Business Manager

    UL, LLC 4.2company rating

    Office manager job in Springfield, IL

    This is a remote role from anywhere in the US. If the candidate lives within commutable distance to a UL location, this role will be hybrid, requiring 3 days per week in the office. Within the Product Stewardship business, UL is looking for a that develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence for the solutions of ChemADVISOR, ChemADVISOR for SAP, Illuminator and Navigator. + Develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence. + Responsible for P&L activities and budget development. + Accountable for ensuring financial targets (revenue, profit, enterprise value, etc..) are met. + Responsible for managing costs, reporting and forecasting, workflow overviews and providing input into growth targets for customers and segments. + Closely monitors and manages revenue activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput. + Implements and executes capacity and capability strategies and successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset). + Drives and leads initiatives to identify new and/or additional business opportunities. + Anticipates customer needs by creating strong partnerships with Sales and Business Development. + Ensures there is sufficient pipeline of opportunities, orders to meet overall P&L budget. + Drives Price, Promotion, Service offering for dedicated Segment to maximize DCM/AOI. + Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction. + Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends. + Participate in client seminars, conferences and trade shows. + Manage capex intensive investments to meet agreed timeline with deliveries in order to meet Long Range Plan commitments. + Manages initiatives and resources to meet DCF and ROI targets on schedule. + Manages segment specific M&As to ensure integration and ensuring overall timeline is kept. + Participates in M&A deal process and is responsible for meeting the deal economics and targets for DCF/ROI. + Drives a high performing team by managing the performance and development of team members. + Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement. + Holds team and self-accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy. + Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale. + Ensures understanding of and compliance with all established policies and requirements. + Communicates and exemplifies ULs Vision and Mission. + Leads, promotes and embraces change for self and team. + Collaborates and builds trust within the organization and with customers to meet or exceed their expectations. + Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. + Coaches and mentors employees to do the same. + University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally ten years directly related experience, including at least five years of relevant management/leadership experience preferred in both Sales and fulfillment functions or ideally in general management. + Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions. Experience in managing large Capex projects with multiple stakeholders preferred. + Experience in leading highly technical staff and commercial staff a must, either via dedicated experience or via general management. + Demonstrates business acumen skills and has via experience in Leading diverse business an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically. + Demonstrates financial acumen and has a clear understanding of how business decisions impact DCF/ROI Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning. + Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner. + Demonstrates the ability to analyze and interpret a wide variety of materials including analyses, data, financial reports and/or legal documents. + Demonstrates the ability to take calculated risks and plan for contingencies. + Demonstrates the ability to listen, learn and coach. + Demonstrates the ability to work in and understand diverse cultural environments. What you'll experience working for ULS UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe. This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits. Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $125,000 to $150,000 USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). #LI-SG2 #LI-Hybrid #LI-Remote Applications will be accepted until 5/25/26 A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage. UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that: Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
    $49k-65k yearly est. 35d ago
  • Office Manager

    Diocese 3.7company rating

    Office manager job in Springfield, IL

    Job Description: General management of the office. Primary responsibilities will be organization of the office, helping with our various community services programs, and assisting the Area Director with a variety of functions. This position is for 37.5 hours a week from 8:30am-4:30pm. Job Duties: Perform clerical functions in the Front Office and for the Area Director. Maintain strict confidentiality regarding office functions, employee relations, client activity, etc. Assist with establishing and maintaining office standards and regulations about employees and clients. Assist in fundraising activities as required. Perform necessary computer work and data entry. Establish new databases as needed. Establish new case files and maintain closed files. Regularly review all files for compliance. Copy all original materials for DCFS. Assist with filing paperwork for our Intact Family Services Program Assist in helping clients obtain State issued photo identification, birth certificates as well as Social Security cards. Also assisting with various functions in our Crisis Assistance office. Assist with the planning and execution of the Thanksgiving and Christmas Food Giveaway and Christmas Toy Store. Assist in recruitment and management of volunteers and provide support to community service programs including the St. John's Breadline. Help develop and maintain good relations with United Way, various key constituent groups, and other service providers in the community. Assist area Director with other duties as assigned. Minimum Qualifications: Bachelor's Degree. Judeo-Christian concern for and ethical understanding of client needs. Experience in general office procedures. Excellent office, clerical, and computer skills necessary. Initiative, maturity, and flexibility. Ability to accept direction and instructions and work cooperatively with a wide segment of people. Must have excellent organizational, written, and verbal skills. Who We Are: Catholic Charities is proud of its nearly 100-year history of providing vital social services in our Diocese. Today, we maintain a substantial presence in eight communities throughout the twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards. Our vast array of services includes counseling programs, senior services and guardianship, health care, residential care, independent living; special education, family preservation services, food and clothing distribution, St. John's Breadline, Meals on Wheels in Decatur, crisis assistance, Med-Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts. Catholic Charities provides a competitive salary and an outstanding benefits package including generous paid time off benefits and retirement options. As a faith-based ministry, Catholic Charities espouses the social values of the Church and works daily to fulfill the mandate to serve the poor. As a leader in social services, Catholic Charities enjoys a positive community reputation and a myriad of public and private partnerships that help to ensure the needs of our clients are being met. ***Although being a member of the Catholic faith is not a requirement to be employed by Catholic Charities, it is expected and required of all employees to respect, support, and uphold the mission of Catholic Charities which is “to extend to all the healing and empowering presence of Jesus”.
    $30k-40k yearly est. Auto-Apply 43d ago
  • Office Administrator

    Pds 3.8company rating

    Office manager job in Springfield, IL

    Full Job Description The primary purpose is to support and assist the Division of Clinical Psychology and the Psychiatry-Jacksonville providers as well as the other faculty members in the department. This shall include coordination of supportive and clinical services, as well as coordination of teaching and research efforts. This position is also intended to coordinate and integrate activities of the division with other activities in the Department of Psychiatry.
    $33k-40k yearly est. 60d+ ago
  • Office Manager

    Catholic Charities 4.3company rating

    Office manager job in Springfield, IL

    Job Description: General management of the office. Primary responsibilities will be organization of the office, helping with our various community services programs, and assisting the Area Director with a variety of functions. This position is for 37.5 hours a week from 8:30am-4:30pm. Job Duties: Perform clerical functions in the Front Office and for the Area Director. Maintain strict confidentiality regarding office functions, employee relations, client activity, etc. Assist with establishing and maintaining office standards and regulations about employees and clients. Assist in fundraising activities as required. Perform necessary computer work and data entry. Establish new databases as needed. Establish new case files and maintain closed files. Regularly review all files for compliance. Copy all original materials for DCFS. Assist with filing paperwork for our Intact Family Services Program Assist in helping clients obtain State issued photo identification, birth certificates as well as Social Security cards. Also assisting with various functions in our Crisis Assistance office. Assist with the planning and execution of the Thanksgiving and Christmas Food Giveaway and Christmas Toy Store. Assist in recruitment and management of volunteers and provide support to community service programs including the St. John's Breadline. Help develop and maintain good relations with United Way, various key constituent groups, and other service providers in the community. Assist area Director with other duties as assigned. Minimum Qualifications: Bachelor's Degree. Judeo-Christian concern for and ethical understanding of client needs. Experience in general office procedures. Excellent office, clerical, and computer skills necessary. Initiative, maturity, and flexibility. Ability to accept direction and instructions and work cooperatively with a wide segment of people. Must have excellent organizational, written, and verbal skills. Who We Are: Catholic Charities is proud of its nearly 100-year history of providing vital social services in our Diocese. Today, we maintain a substantial presence in eight communities throughout the twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards. Our vast array of services includes counseling programs, senior services and guardianship, health care, residential care, independent living; special education, family preservation services, food and clothing distribution, St. John's Breadline, Meals on Wheels in Decatur, crisis assistance, Med-Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts. Catholic Charities provides a competitive salary and an outstanding benefits package including generous paid time off benefits and retirement options. As a faith-based ministry, Catholic Charities espouses the social values of the Church and works daily to fulfill the mandate to serve the poor. As a leader in social services, Catholic Charities enjoys a positive community reputation and a myriad of public and private partnerships that help to ensure the needs of our clients are being met. ***Although being a member of the Catholic faith is not a requirement to be employed by Catholic Charities, it is expected and required of all employees to respect, support, and uphold the mission of Catholic Charities which is “to extend to all the healing and empowering presence of Jesus”.
    $36k-43k yearly est. Auto-Apply 41d ago
  • Assistant or Associate Director, TRIO Student Support Services Program

    Millikin University 3.5company rating

    Office manager job in Decatur, IL

    Under the supervision of the project director, the position assists the director with implementing, supervising, and managing the daily operations, including ensuring programmatic outcomes, in accordance with the approved federal Trio Student Support Services grant and applicable Federal legislation and administrative regulations. The position reports to, advises, assists, and provides executive level support to the Vice President for Student Affairs (VPSA) in achieving University and Student Affairs priorities. This position is responsible for developing and implementing collaborative retention-driven participant experiences. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Position Specific Responsibilities * Maintaining a working understanding and knowledge of the approved Federal grant and related legislation and regulations. * Hiring, supervising, evaluating, and directing the work of all staff in accordance with guidelines in the approved grant and applicable policies and procedures. * Developing, implementing, and evaluating strategies, outreach, and programs that ensure the annual successful recruitment, screening, and selection of eligible participants. * Developing, implementing, and evaluating strategies that ensure the annual attainment of approved objectives of student support and retention. * Developing, proposing, and managing the approved annual budget. * Ensuring the development, implementation, and evaluation of retention support and other services as stated in the approved grant. * Conducting program assessments and evaluations of program design and operations. * Completing annual and other reports. * Serving as a liaison between the campus and the U.S. Department of Education in consultation with supervisor and the Director of Grants. Core Responsibilities for All Student Affairs Staff * Completing or assisting with routine administrative functions as appropriate (e.g., budgeting, report-writing, strategic planning, record-keeping, data collection and management, developing policies and procedures, and evaluation and assessments related to student outcomes and program effectiveness). * Implementing or assisting with feedback processes to ensure concerns are addressed and improvements are considered. * Supporting and assisting with signature student experiences (e.g., Admitted Student Days; Campus Visit Days; Orientation and Registration Days; Convocations; Commencements; Homecoming and Family Weekend; Student Welcome Week; Involvement Fairs; Career Fairs; Annual Awards Program; etc.). * Serving on appropriate university or community committees, councils, and boards as recommended by the supervisor or University President. * Implementing emergency communication plans and protocols which includes providing direction, oversight, guidance, and support as needed in emergency or crisis situations. * Seeking and proposing opportunities for ongoing appropriate professional development. * Communicating effectively university and department goals, achievements, challenges, solutions, practices, changes, and consistently enforcing all policies and regulations. * Maintaining high ethical standards and integrity by conducting all operations professionally, including acting in accordance with all Millikin University policies and procedures. * Performing other mission-critical and job-related duties as assigned based on operational needs. SUPERVISORY RESPONSIBILITIES * Supervises student leaders * Supervises graduate assistants as requested. QUALIFICATIONS: To perform this job successfully, an individual must be able to succeed in a results-driven professional organization. Transferable skills from relevant experiences in education, not-for-profit, business, or other industries and fields will be considered. Additional qualifications specific to this position are below: Education and/or Experience Required: * Master's degree required in education, student personnel, counseling, sociology, or other appropriate field from a U.S.- accredited institution. * Training experience in education, human services, and public policy or related fields that enhance knowledge of student retention, support services that increase grade point averages and graduation rates. Preferred: * Teaching, preferably at the college level. * Related experiences in a college or university setting. * Experience supervising staff at any professional level. * Experience using software or databases related to the work of the program. * Experience providing services to people with disabilities. * Experience applying wellness, student development, advising, and/or trauma-informed practices in service-delivery. Examples of Measures of Success Success will be measured by at least the following metrics: * Eligible participants recruited and served * Participation, satisfaction, academic standing, retention, and degree completion rates * Post-baccalaureate placement for students participating in services and programs * Student Learning Outcomes
    $38k-47k yearly est. 35d ago
  • Coordinator Office

    Ervin Cable 4.2company rating

    Office manager job in Taylorville, IL

    **Discover a more connected career** A successful Office Coordinator shall monitor and coordinate the activities of field personnel; shall assist in ensuring that all timekeeping/payroll/project data is processed and accounted for timely and accurately. At a minimum, the position requires a good working knowledge of general office functions; experience working with various software applications including Microsoft/Google suite and similar data management tools; strong problem solving or troubleshooting skills; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data with a high degree of accuracy. **Connecting you to great benefits** + Weekly Paychecks + Paid Time Off, Parental Leave, and Holidays + Insurance (including medical, prescription drug, dental, vision, disability, life insurance) + 401(k) w/ Company Match + Stock Purchase Plan + Education Reimbursement + Legal Insurance + Discounts on gym memberships, pet insurance, and much more! **What you'll do** + Completion of low level tasks in support of an assigned department/project. + Receive, organize, file, and maintain documents and/or data for an assigned department/project. + Create, update, validate and forward various forms of communication to internal and external recipients. + Read, interpret, and input data in support of an assigned department/project. + Additional Duties as assigned. **What you'll need** + Prior work related experience. + Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.) + Excellent Customer Service skills and strong English language skills both oral and written. + Authorized to work in the United States. + Successful completion of pre-employment drug screen, background, and motor vehicle record check. **Why grow your career with us** Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. **Building stronger solutions together** Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $30k-39k yearly est. 12d ago
  • Advancement Office Administrator

    University of Illinois Springfield, Il 4.1company rating

    Office manager job in Springfield, IL

    Untitled Document Advancement Office Administrator Posting Category: About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at ******************* Application deadline: 1/8/2026 Minimum Starting Salary: $21.52 per hour / 7.5 hour work day Summary: Under general supervision, this position serves as an aide to the Division of Advancement and as the primary contact for questions regarding gift transactions; supports the staff of the Division of Advancement with donor events, fundraising projects, operational and procedural tasks; and handles information of a highly confidential nature. Duties & Responsibilities: Supports daily office operations through responsibilities such as document preparation and copying; screening, prioritizing, and distributing mail to appropriate staff; checking UIS Advancement emails and voicemails daily; coordinating calendars and meetings; processing expense reports for leadership; and performing additional administrative tasks to advance smooth and efficient workflow. Screens calls and visitors, determines needs and directs call/visitors as necessary, personally handling routine inquiries, requests or problems; screens and prioritizes mail and distributes to appropriate staff. Serves as the alternate Assistant to the Vice Chancellor for Advancement when the Business Manager is absent. Assists staff in special projects involving gifts and in planning and executing events as needed, such as attending event planning meetings, taking notes, working with units, setting up decorations, working reception, etc.; Enters and tracks event RSVPS in Cvent and TED, prints name tags and table cards. Compiles and verifies information in TED; updates demographic information in TED; updates committee and demographic information in TED; researches online individuals, companies, etc. as requested; assists in applying opt-out codes in TED. Processes gifts; prepares gift transmittals, bank deposits, and scans documents to UIF; researches and follows up on questions and erros; print and mail the weekly donor thank you letters. Serve as the primary contact/liaison for UIF, UIS units, and other staff for questions from donors, staff and unites regarding gift transactions. Works with Stewardship and Donor Relations Coordinator to provide support in the planning and execution of the annual Scholarship Luncheon. Assists in the review, management and mailing of recipient thank you letters and bios and post-event communications. Assists in the search, evaluation, hiring, and training of Advancement Student Worker(s). Attends Division of Advancement meetings; attends Foundation, University and campus training sessions and meetings as needed (both on and off campus). Serves as FABweb Unit Rep - conducts biennial inventory of equipment and ongoing inventory and replenishment of office supplies; utilizes project management tools to track the status of mass communications. Other duties as assigned. Minimum Qualifications: 1. High school diploma or equivalent. 2. Any one of the following from the categories below: A. Four (4) years (48 months) of work experience comparable to the third level of this series. B. Two (2) years (24 months) of work experience comparable to the fourth level of this series. Preferred Qualifications: 1. Knowledge of U of I system and/or experience in a higher education setting. 2. Bachelor's degree. Knowledge, Skills & Abilities: Proficiency with Microsoft Office suite (e.g. Word, Excel, PowerPoint) as well as proficiency with an Internet browser (e.g. Microsoft Internet Explorer, Mozilla Firefox, or comparable browser) Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Communicating with persons outside organization - Communicating with people outside the organization, representing the organization to the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Oral and Written Expression - The ability to communicate information and ideas verbally and in writing so others will understand ; Ability to type and transcribe accurately Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work Ability to recognize and appropriately handle items of a sensitive and confidential nature Physical Demands: Sitting : Frequently Lifting : Occasionally Carrying : Occasionally Kneeling : Occasionally Talking : Frequently Travel Requirements: 0% Occasional day and overnight travel with advanced notice Employment Policies and other information: Failure to accurately describe work experience, or failure to submit college transcripts may result in an applicant not being admitted to the exam. UIS an affirmative action/equal opportunity employer with strong institutional commitment to recruitment and retention of a diverse and inclusive community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current or former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System. * You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages. * Your pension from the State Universities Retirement System may affect the amount of your: * Social Security benefit and * Social Security benefit as a spouse Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting UIS HR at ******************** or call ************. * Please Note: All postings close at 5:00pm CST on the posting close date.*
    $21.5 hourly 13d ago
  • Customer Experience Coordinator

    Tjmaxx

    Office manager job in Forsyth, IL

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1265 Hickory Mall Location: USA TJ Maxx Store 0420 Forsyth ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 60d+ ago
  • GBS AGRIS Support Manager - Decatur, IL

    Archer Daniels Midland Company 4.5company rating

    Office manager job in Decatur, IL

    General: The Commodity Management Services Team (CMS) is a part of Global Business Services and is responsible for providing timely and accurate Purchase and Sales settlements for commodity contracts for Ag Services & Oilseeds, Carbohydrate Solutions and ADM Transportation in North America. The team executes transactional settlement activities for commodities received by truck, rail and barge by ADM elevators or export sites and commodities shipped via truck, rail, barge, container and vessel from ADM terminals and plants. Job Requirements: * Bachelor's degree in Accounting, Business, Agriculture, Information Technology, or a related field is preferred. * 10-15 years of experience at ADM or equivalent experience in an agriculture-related role. * Preferred experience in Grain Commercial Merchandising or commodity trading. * Demonstrated commitment to process improvement, with strong organizational, planning, and leadership skills. * Comprehensive knowledge of CMS Services activities, with a focus on process standardization, continuous improvement, and capability development. * Advanced data analysis skills, with the ability to identify trends, patterns, and actionable insights. * Exceptional communication and interpersonal skills, with the ability to effectively collaborate across all levels of accounting and commercial management. * Ability to perform effectively in a fast-paced, dynamic environment with multiple and competing priorities. * Proven expertise in communication, problem-solving, and teamwork. * Experience managing multiple projects simultaneously, with a track record of successful execution. * Demonstrated ability to inspire, lead, and develop team members. * Strong analytical mindset, initiative, and problem-solving capabilities. * Familiarity with ADM systems, including Microsoft Office Suite, AGRIS, JDE, and IBM systems. Job Responsibilities * Lead and oversee the successful implementation of the AGRIS system across North America and Mexico for transactional processes. * Build strong partnerships with GBS colleagues, commercial management, treasury, global technology, and commodity operations teams. * Provide regular updates and reports to stakeholders on team progress, accomplishments, and challenges. * Offer leadership and direction to a team of approximately 8-10 colleagues, fostering a collaborative and productive work environment. * Manage team and individual performance by delivering timely and constructive feedback. * Set clear goals and objectives for the team and evaluate performance against established targets. * Analyze metrics to identify user needs and determine locations requiring additional training or support. * Recommend, design, and implement process and system improvements to enhance efficiency and strengthen controls. * Promote a culture of continuous improvement by collaborating with CMS and Commercial teams to understand their needs and challenges, providing actionable recommendations to support data-driven decision-making. * Translate business needs into clear, actionable insights through dashboards, scorecards, and ad-hoc analyses. * Structure business requests, translate requirements into analytical project plans, and lead projects to successful completion. * Guide the team to optimize transactional processes for North America Global Business Services within CMS. * Maintain a professional and supportive approach, demonstrating a strong commitment to assisting and empowering others. * Utilize excellent communication, problem-solving, and collaboration skills to drive team success. * Manage multiple projects simultaneously, ensuring timely and high-quality execution. * Travel as needed to support business requirements and initiatives. Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF: 103198BR
    $72k-98k yearly est. 41d ago
  • Business Manager/Bookkeeper starting January 5 2026

    Illinois Association of School 3.8company rating

    Office manager job in Litchfield, IL

    Beginning January 5 2026- Business Manager/ Bookkeeper- 12 month exempt employee- Contact district website for specific duties.. www. LCUSD12.org or contact Dr. Kelly McClain, Superintendent Qualifications Prefer: Minimum of a Bachelor's Degree in Accounting, Finance, or related field. Experience in school financial management, accounting, or bookkeeping. Knowledge of Microsoft Office and accounting systems (e.g., Skyward, SDS, or similar). Strong analytical, organizational, and problem-solving skills. Salary/Benefits $40,000 - $85,000 (Final Salary to be determined by the Board of Education) Health, Vision, Dental, and Life Insurance Employee Assistance Program How to Apply * District Application * Letter of Interest Resume * Three Letters of Reference * Transcripts * Send all items to Dr. Kelly McClain, Superintendent of Schools - ******************************* Link to District/Third Party Online Application Web Page *********************** Email Address ******************************* School District ******************* Position Website *********************** ILearn Link ILearn Report Card Link District Report Card Job Posting Date 10/22/2025 Start Date 1/6/2026
    $40k-85k yearly Easy Apply 60d+ ago
  • HVAC Dispatcher - Assistant Office Admin

    Bret Tripplett Heating & Cooling

    Office manager job in Lincoln, IL

    Welcome to the heart of Bret Tripplett Heating & Cooling, LLC! Are you ready to be the superhero behind the scenes, ensuring our team delivers top-notch service while enjoying a starting pay of $15 per hour and a host of enticing benefits, including health insurance, a simple IRA, paid time off, and more? Dive into the world of a full-time HVAC Dispatcher - Assistant Office Admin and let your career soar to new heights with us! WHY YOU SHOULD WORK WITH US: At Bret Tripplett Heating & Cooling, LLC, we're more than just a heating and air conditioning company - we're a family. With a commitment to excellence, integrity, and customer satisfaction, we've built a reputation as one of the leading HVAC providers in Lincoln, IL. Our team embodies these values every day, working together to deliver exceptional service and exceed our customers' expectations. We believe in fostering a culture of growth and development, where each team member has the opportunity to expand their skills and advance their career. From ongoing training to a supportive work environment, we're dedicated to helping you reach your full potential. A DAY IN THE LIFE OF OUR HVAC DISPATCHER - ASSISTANT OFFICE ADMIN: Picture this: You're the conductor of our customer service orchestra, orchestrating seamless operations with finesse and flair. Your day starts with a buzz of energy as you dive into a whirlwind of tasks. Answering calls with a smile, you're the friendly voice our customers rely on. With lightning-fast speed, you dispatch our expert technicians to the rescue, ensuring every job gets the attention it deserves. As you juggle invoices and administrative duties with ease, you can't help but feel the rush of satisfaction knowing you're the backbone of our operation. Each day brings new challenges, but with your skills and determination, there's nothing you can't handle! THE MINIMUM REQUIREMENTS TO BE CONSIDERED: Basic phone and office skills Self-dependence and strong organizational skills Comfortable multitasking in a fast-paced environment We would prefer someone with customer service and/or dispatching experience! WORK SCHEDULE & LOCATION: This is a full-time position based in the vibrant city of Lincoln, IL. Enjoy the consistency of a Monday to Friday schedule, from 8 AM to 4:30 PM. ARE YOU READY TO UNLEASH YOUR POTENTIAL AND JOIN OUR DYNAMIC TEAM? Our 3-minute, mobile-friendly initial application is your ticket to an exciting career in the HVAC industry! Don't miss out on this opportunity to make your mark with Bret Tripplett Heating & Cooling, LLC. Apply now and let the adventure begin!
    $15 hourly 46d ago
  • Retail Front-End Department Head

    Pga Tour Superstore, Co 4.3company rating

    Office manager job in Lincoln, IL

    20.00 - 23.00 USD Hourly At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. \ Position Summary The Front-End Dept Head (FEDH) is primarily responsible for delivering the best possible Customer experience in the store through our Club Services Desk and Front-End experience. Key responsibilities include the consistent implementation of the Experience Game Plan, consistent execution of product conversion processes, precise handling of store returns and checkouts, handle service-related processes proficiently, and adhering to Company Merchandise Standards when setting products. Key Responsibilities: This role is responsible for supporting and overseeing all Club Services and Front-End operations. This role acts as the expert of the assigned department(s) by providing valuable input into operational and merchandising decisions to the Sales and Service Manager (SSM) to drive sales and elevate the Customer experience. Accountable for executing the role of a Starter (greeter) when not actively engaged in supporting Services or Front-End operations. The Starter plays a crucial role in ensuring Customers receive a warm greeting, offering guidance on product locations, coordinating with Associates to meet Customers in specific departments, and effectively managing traffic flow. Clear communication through directing on-floor work assignments and providing specific departmental training for all Associates. Participate in weekly department walks with the SSM to evaluate the state of the business and create worklist for self/department Associates that align with their strengths. Additionally, follow up with the SSM on the execution of all assigned tasks. Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience. All Club Services and Front-End areas, equipment, and supplies are always clean, organized, and operational. All Club Services and Front-End programs, promotions, and procedures are consistently executed/maintained. Responsible for but not limited to basic club repair duties, G&T App Management (Creating Orders, maintaining queue, etc.), retrieving BOPIS orders for customers and processing through the OMS, processing trade-ins as they arrive, retrieving Special Orders that have arrived, answering Customer phone calls, execution of Cleaning & Equipment Maintenance Checklist, re-gripping clubs, re-shafting clubs, club extensions and cut downs, Loft & Lie adjustments, and cleanliness of the Services area. Ensure compliance with all Loss Prevention policies and procedures to maintain store inventory accuracy and a safe and secure workplace. Demonstrate a culture of ethical conduct, safety, and compliance. Responsible for opening and closing the store at times without additional leadership presence. Responsibilities include but not limited to cash handling procedure, deposits, Customer escalation, opening/closing procedures, providing task direction to all departments, maintain brand/merchandising standards across entire store, drive Customer experience and Associate/Customer safety. Qualifications and Skills Required: Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally. Candidates communicate expectations and standards to execute Company programs. Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite, including Outlook. Accountability: Candidates must possess the skills to manage conflict, lead conflict resolution and hold others accountable. Business Acumen: Ability to quickly learn business acumen with appropriate training. Organization: Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives. Leadership: Candidates must be able to lead by example and, through daily actions, enforce a high standard of Customer service. Candidates must lead with a Servant Leadership approach. Education/Experience: High School Diploma or equivalent and retail experience preferred. Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead. Schedule : Must be able to work a flexible work week, and work nights, weekends, and holidays depending on business needs. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
    $34k-41k yearly est. Auto-Apply 2d ago

Learn more about office manager jobs

How much does an office manager earn in Springfield, IL?

The average office manager in Springfield, IL earns between $28,000 and $63,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Springfield, IL

$42,000

What are the biggest employers of Office Managers in Springfield, IL?

The biggest employers of Office Managers in Springfield, IL are:
  1. Diocese of San Jose
  2. Catholic Charities
  3. Zabaneh Franchises
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