Office manager jobs in Springfield, MO - 27 jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Store - SPRINGFIELD, MODeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Hotel : Springfield University Plaza 333 John Q. Hammons Pkwy Springfield, MO 65806 Full time Compensation Range : $48,000.00 - $51,000.00 _Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._ **What's in it for you?** The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. + **Career Growth & Learning** - 40% of our management hires are internal promotions! + **Invest in Your Future** - 401(k) plan with company match. + **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options. + **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations + **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. + **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs. **Job Description** What You Will Do: - Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. - Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. - Collaborate across departments to deliver seamless service and operational excellence. - Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. - Maintain brand and cleanliness standards, stepping in to support operations when needed. - Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times. What We Are Looking For: - 2+ years of front desk experience - Because you've seen it all and know how to keep things running smoothly. - 2+ years of supervisory experience - Leadership isn't new to you; you know how to coach, support, and elevate a team. - High school diploma or equivalent - A solid foundation to build on; a degree is a plus but not required. - Tech-savvy with Microsoft Office - You can navigate Word, Excel, and Teams like a pro. - Flexible schedule availability - Hospitality never sleeps, and neither do you (well, not during your shift). - Physically able to lift and move as needed - You're hands-on and ready to jump in when the team needs you. What Atrium Leadership Looks Like: - Accountable Achiever - You own your results and celebrate your wins. - Agile Thinker - You adapt quickly and solve problems creatively. - Talent Curator - You grow people, not just teams. - Transparent Leader - You lead with honesty and clarity. - Leading with SPIRIT - Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do. Why Atrium? Hear it from Maria O. "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road." ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************ Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**

Title: Office Manager - Hampden County Superior Court Pay Grade: Grade 16 Starting Pay: $77,452.44 - Pay Range Max: $103,775.36 (Starting Title effective January 25,2026: Court Operations Supervisor; Starting Pay effective January 25, 2026: $82,699.50: Pay Range Max: $121,885.92) Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE: **************************************** Notes: THIS POSTING IS FOR CURRENT EMPLOYEES OF THE HAMPDEN COUNTY SUPERIOR COURT, CLERK'S OFFICE ONLY. Prior office supervisory experience. Demonstrated ability to effectively manage and coach staff, including addressing attendance issues, enforcing workplace policies, and promoting accountability in a professional office environment. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Effective January 25, 2026, the Trial Court will transition to a new Classification and Compensation Plan which will result in new job descriptions and pay bands. The finalist for this position will be provided with further details regarding this transition at the time the offer is extended. Position Summary: This position is responsible for supervising an office of a Clerk-Magistrate, Register of Probate, or an equivalent office. Work involves the direct supervision of all work units and clerical staff within the office. In addition, this position is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. Duties: • Supervises the activities performed in all work units within an office, including office management, implementation of procedures, case management and processing, records management, collection and reporting of statistics, and accounting functions. • Supervises and coordinates the work of subordinate supervisors and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance, and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline. • Assists in the Department Head in the development and implementation of policies within the office. • Develops operating procedures, forms, and systems. Plans, develops, and facilitates changes in procedures, forms and practices, workflows, personnel assignments, and equipment. • Advises employees when unusual work situations arise or when new procedures are instituted. • Performs all types of case processing using MassCourts, processing all types of cases from beginning to end. • Performs personnel administrative tasks, including coordinating and participating in the hiring and promotion process, supervising the training of new employees and the ongoing training of other employees, resolving unusual employee problems, and supervising employee time and attendance records. • Regularly meets with subordinate supervisors and other staff to exchange information and to discuss issues affecting the office. • Calls and conducts formal staff meetings in order to exchange information and to discuss ways to make the office function more efficiently. • Prepares written agendas, causes minutes to be recorded, prepares written summaries of issues and action plans for review by the Department Head. • Prepares manuals and other materials describing procedures and standards. • Prepares reports as required by the Department Head; Regularly monitors the accuracy, completeness, and timeliness of case processing activities within all major work units of the office. • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning the activities of the office that is capable of responding to all inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings. • Assists in the preparation and maintenance of the office budget. • Supervises the management, retrieval, and destruction of court records within established guidelines. • Supervises and or performs special projects as required; and performs the other duties of a lower-level series as required. Minimum Requirements: • Graduation from high school or its equivalent and a minimum of eight years of experience in an office, including supervisory experience, or an equivalent combination of education and experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Comprehensive knowledge of court procedures, legal documents, laws, and factors pertaining to the court. • Considerable knowledge of case processing using MassCourts or similar automated system, including the processing of all types of cases and the ability to process those cases from beginning to end. • Comprehensive knowledge of the organization, functions, responsibilities, and procedures of the court • Considerable knowledge of Trial Court personnel policies and procedures and demonstrated ability to use those policies and procedures to resolve problems. • Ability to perform the full range of case processing duties. • Considerable knowledge of the Trial Court Record Retention Schedule and effective records management techniques. • Considerable knowledge of effective supervisory and management techniques • Demonstrated ability to organize, direct, and perform high level supervisory duties in a manner conducive to full performance and high morale. • Demonstrated ability to identify problems within an office and to develop feasible solutions. • Ability to maintain a variety of complex records and to prepare reports from such records. • Ability to express ideas concisely and clearly, orally and in writing. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and demonstrated ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent writing skills and the demonstrated ability to develop written reports and action plans.

General Responsibilities: Oversee daily general office operations including but not limited to, coordinating all aspects of the daily office environment by performing tasks such as office maintenance, ordering office supplies, and other related tasks. The Local Office Administrator may also support fleet management administration activities, support the coordination of projects, and provide marketing support, as needed. This is an in-person position and is not eligible for remote work. Essential Roles and Responsibilities: * Oversee the efficient and effective operations of the office by organizing and performing various office administration tasks such as but not limited to, ordering office supplies, coordinating and scheduling office equipment maintenance, greeting visitors, vendors, performing office tours, coordinating workstation set up and team introductions, and onboarding office new hires. * Foster employee engagement by coordinating local office events, trainings, welcoming & onboarding new employees, consistently sharing updates on activities such as wellness initiatives, local recognition programs, and reminders for annual activities such as benefits enrollment and annual engagement surveys. Suggest and facilitate local office events and activities supporting increased engagement. * Resolve general office related questions including matters such as timesheets. Create and/or update documents and processes to answer frequently asked questions. * Act as the liaison with IT on computer replacements, asset inventory, and recycling old computers. * Support office local, state, and federal employment law compliance through activities such as maintaining correct employment law posters. * Support project managers on the coordination and support of projects including tracking & routing documentation, project status, and drafting reports. * Provide administrative support to development and maintain marketing materials including formatting presentations & proposals. * Facilitate the annual budget request process for regional fleet ordering. Suggest improvements where appropriate. * Engage in various fleet management administrative tasks such as, reviewing and approving monthly vehicle rentals, requesting insurance cards, processing purchase orders (PO's) and invoices, Department of Transportation (DOT) compliance with regulations, tracking, maintaining, and help auditing vehicle movement (rentals, transfers, leases) and monthly vehicle inspection documents for exceptions. * Serve as the point of contact for fleet management vehicle registration, education on new vehicle processes, maintenance scheduling, vehicle accessory upgrades (strobe lights, backup alarms, toolboxes, etc.). * Review key local office fleet management cost factors including asset utilization, fuel card issuance, and preventative maintenance compliance to suggest improvements where appropriate. * Promote local office efficiency and effectiveness related to the vehicle/equipment telematics program administration through activities such as basic device equipment research and engagement during routine trainings. * Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management. * Be responsible for maintaining quality standards on all projects. * Perform other duties as assigned. Requirements: * High school diploma or equivalent. * Minimum 5 years' relevant large local office administration and fleet management support experience. * Valid driver's license with acceptable violation history. * This is an in-person position and is not eligible for remote work. About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Manage Healthcare Operations & Support Teams - Join Maxim as Field Support Manager! Ensure Compliance, Coordinate Billing, and Mentor Staff in a Fast-Paced Environment. Apply Today. Field Support Manager Salary Range: $55,000 - $60,000 base salary + 5,000 Annual Bonus Potential Lead Operations. Drive Compliance. Empower Teams. Maxim Healthcare is seeking a proactive and detail-oriented Field Support Manager to oversee compliance and ensure best practices across office operations. This leadership role is ideal for professionals who thrive in a dynamic environment and are passionate about supporting caregivers, clients, and internal teams. Why You'll Love This Role: * Competitive Pay & Weekly Paychecks: Reliable compensation with bonus potential * Comprehensive Benefits: Health, dental, vision, and life insurance * Retirement Planning: 401(k) savings plan with company matching * Employee Discounts: Access to hundreds of nationwide vendor discounts * Recognition & Rewards: Be celebrated through our awards and recognition programs * Career Advancement: Clear paths for growth and leadership opportunities * Training & Mentorship: Benefit from structured onboarding and ongoing development * Additional Perks: Quarterly bonuses and company profit sharing Key Responsibilities: * Establish and maintain effective communication channels within the office and with clients, caregivers, and corporate partners * Collaborate with Business Development, Recruitment, and Clinical teams to implement operational best practices * Develop and oversee compliance processes aligned with company, federal, state, and accreditation standards * Manage caregiver onboarding, including orientation, payroll, and credentialing * Ensure all caregivers meet requirements prior to providing patient care * Participate in Compliance Plan of Correction (CPOC) processes * Oversee medical records management and ensure regulatory compliance * Coordinate unemployment and workers' compensation claims * Manage accounts receivable, payroll, and billing processes in partnership with Revenue Cycle team * Obtain authorizations, eligibility verifications, and other payer requirements Qualifications: * Undergraduate degree preferred (Business, Marketing, Management, Communications, Public Relations, Human Resources, or Healthcare Administration) * Minimum 1 year of operations or administrative experience in healthcare preferred * Supervisory experience preferred * Strong understanding of organizational and financial structures * Excellent communication and interpersonal skills * Ability to thrive in a fast-paced, dynamic environment * Strong organizational skills and attention to detail * Proficiency in Microsoft Office Suite Be the Operational Leader Who Makes a Difference If you're ready to take on a leadership role that combines compliance, team development, and operational excellence, we'd love to hear from you. Apply today and join a team that values your expertise and commitment to quality care. Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program * Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Apply

Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. This position includes independent responsibility for servicing and retention of assigned customers/policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Packages and markets applications to various carriers to obtain quotes; Negotiates prices, commissions, and/or coverages with carriers; Reviews policies, identifies deficiencies and determines appropriate level of coverage; Manages renewal process for expiring policies; Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including collections on past due accounts; May participate in client meetings to review coverage; Gathers information for applications; Prepares presentations and proposals for clients; Researches requests for information from underwriters; Composes correspondence to insured and/or underwriters; Discusses and assists in setting renewal and/or new business marketing strategy with producer or supervisor; Prepares draft certificate templates for review and approval; Analyzes certificate requests and ensures clients needs are met; Inputs applications and creates letters, and other forms of correspondence; Binds insurance coverage and prepares insurance binders; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned. QUALIFICATIONS Associate's Degree or equivalent combination of education and experience Four (4) or more years related work experience Encouraged to complete Career Path requirements as communicated by supervisor Valid Insurance License Must continue to meet Continuing Education requirements for license renewal SKILLS Excellent verbal and written communication skills Excellent customer service skills, including telephone and listening skills Good problem solving and time management skills Intermediate typing skills (30-35 wpm) Ability to work within a team and to foster teamwork Proficient in Microsoft Office Suite #LI-JP1

Now Hiring: IT Service Desk Supervisor Preferred Location: Springfield, MOAlternate Location (if local): Galveston, TXDepartment: IT Services | Type: Full-Time | On-site Are you a tech-savvy leader ready to take your career to the next level? We're seeking an IT Service Desk Supervisor to lead a high-performing team and elevate our IT support experience. This is an on-site position, with Springfield, MO as the preferred location. Candidates located in Galveston, TX may also be considered. What You'll Do: Supervise and mentor a virtual team of IT Service Desk professionals. Manage daily operations, prioritize workloads, and ensure outstanding customer service. Implement and uphold ITIL-based service management practices. Collaborate with infrastructure and development teams to support change initiatives. Develop and deliver training programs for team members and end-users. Serve as a subject matter expert for our Service Management application, ServiceNow, supporting testing, communication, and change management. What You Bring: Associate degree or equivalent experience. 3-5 years of hands-on technical support experience. ITIL Foundation Certification (v4.0). Familiarity with tools like ACD Call Distribution, IBM mainframe, Windows Server, SCCM, Office 365, AS400, Active Directory, and remote support tools (e.g., Bomgar). Strong leadership qualities and a passion for process improvement. CompTIA A+ certification is a plus! Why This Role Matters: This is more than just a supervisory position-it's a chance to shape the future of IT support in a collaborative, virtual environment. You'll be the go-to leader for your location, ensuring your team is aligned, empowered, and delivering exceptional service. Ready to lead with impact in Springfield-or Galveston if that's home? Apply now and help us elevate IT support to the next level.

Store - SPRINGFIELD, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Description $15.00 Per Hour Full Time, Part Time Office/Customer Service Clerks play a key role in delivering exceptional service and supporting efficient store operations. Responsibilities include answering and routing incoming calls, assisting customers with inquiries, resolving issues, issuing money orders, providing rain checks, processing bill payments, and selling convenience items such as postage stamps and tobacco products. Clerks may also balance cash drawers, prepare store deposits, and complete required paperwork. This role includes cashier duties, providing fast, friendly, and accurate checkout services using computerized point-of-sale systems. Strong accuracy and basic math skills are essential, along with the ability to quickly learn product identification codes, weekly promotional items, and general store layout. Proficiency in Microsoft Office-especially Excel and Outlook-is preferred. Additional responsibilities include bagging customer orders, assisting customers in locating products, restocking and maintaining clean check stands, and returning misplaced merchandise to the appropriate shelves. As an Equal Opportunity Employer, the Company considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, genetic info or any other characteristic or protected class as defined by state and federal law. Requirements/Responsibilities Physical Requirements: • Frequently lift 35 pounds and occasionally lift up to 50 pounds • Stand, Reach, Stoop, Kneel, Bend, Move, Communicate Special Instructions Please do not send emails, resumes, or call the locations Simply submit a ZippyApp application package which may include: ~Common Employment Application ~Resume ~Cover Letter ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $20 - $23 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. This position includes independent responsibility for servicing and retention of assigned customers/policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Packages and markets applications to various carriers to obtain quotes; Negotiates prices, commissions, and/or coverages with carriers; Reviews policies, identifies deficiencies and determines appropriate level of coverage; Manages renewal process for expiring policies; Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including collections on past due accounts; May participate in client meetings to review coverage; Gathers information for applications; Prepares presentations and proposals for clients; Researches requests for information from underwriters; Composes correspondence to insured and/or underwriters; Discusses and assists in setting renewal and/or new business marketing strategy with producer or supervisor; Prepares draft certificate templates for review and approval; Analyzes certificate requests and ensures clients needs are met; Inputs applications and creates letters, and other forms of correspondence; Binds insurance coverage and prepares insurance binders; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned. QUALIFICATIONS Associate's Degree or equivalent combination of education and experience Four (4) or more years related work experience Encouraged to complete Career Path requirements as communicated by supervisor Valid Insurance License Must continue to meet Continuing Education requirements for license renewal SKILLS Excellent verbal and written communication skills Excellent customer service skills, including telephone and listening skills Good problem solving and time management skills Intermediate typing skills (30-35 wpm) Ability to work within a team and to foster teamwork Proficient in Microsoft Office Suite #LI-JP1

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement

Fish Window Cleaning is Hiring! We are currently seeking a highly motivated individual to join as an Office Administrator. We are the largest and the best window cleaning company in the world, and our team enjoys a friendly atmosphere and job flexibility. We work no evening hours, weekends or holidays! If this sounds like a good fit for you, apply to join our window cleaning team today! Typical Schedule: Mon-Fri (8am-12pm) Pay: ($14-$16) per hour Job Responsibilities: Check in and assign daily work orders for our Cleaners Use our proprietary Fish software to schedule work daily Process received payments and actively administer Accounts Receivable processes Capture and update Employee Time Sheets Issue invoices to Facility Maintenance Companies Inventory and order Uniforms, Equipment and Supplies Confirm upcoming residential appointments by phone Follow up on written window cleaning estimates by phone Answer customer calls Fish offers: On-the-job training Flexible Hours No nights or weekends Uniforms Furnished Compensation: $14.00 - $16.00 per hour Brightside Windows has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer. Since its inception over three decades ago, we have been dedicated to being a considerate and respectable neighbor in the communities where we work and live. We partner with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, Brightside Windows lives its mission to be the best and most respected window cleaning company in the world. We are looking for courteous, self- motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment. Thank you for your interest in Fish Window Cleaning . Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.

The Oasis Hotel &Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests. Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield's only ice bar. The Oasis Hotel & Convention Center is a property structured upon our core values… Passion- Passionate about who we are and what we do Respect- Mutual respect and appreciation for our associates and guests Extreme Service- We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience. Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other. Innovation & Uniqueness- We desire to be a true oasis in the region and embrace our identity. Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult. Responsibilities The Front Desk Supervisor will lead and manage the nightly operations of the Guest Service Department. In addition, he/she will act as the Manager on Duty by providing support to all departments' property wide during the evening hours. Responsibilities Assists the Rooms Division Manager with all aspects of the Guest Services department, including, but not limited to operations, planning budgeting, staffing and payroll in accordance with hotel policies and procedures. Keeps current with promotions and hotel pricing, to provide information to guests on request, while maximizing room sales opportunities Manage and maintain the administration of reservations, cancellations, no-shows and room walks. Supervise Guest Services staff. Assists in the training of new associates. Conducts ongoing training with existing staff. Constantly monitors staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel. Reviews the daily business levels, anticipates critical situations, and plans effective solutions to best expedite these situations. Oversees group check-ins. Acts as the Manager on Duty, dealing with complaints, problem solving, disturbances, special requests and any other property issues that may arise. Inform evening personnel of nightly activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. Other duties as assigned. Qualifications A minimum of 1 years of Front Desk experience required. Knowledge of full service hotel beneficial. Micros Opera experience preferred, but not required. Must be a clear thinker, remaining calm and resolving problems using good judgement. Resolves guest complaints, ensuring complete guest satisfaction. Excellent communication, guest service and time management skills required. This position requires complete open availability. Schedule will vary based on property needs. Shift will primarily consist of evenings and weekends. Must have a positive, professional, upbeat personality with the desire to deliver extreme service to our guests.

Guest Service Manager Full Job Description Purpose of Position: Assist the General Manager in overseeing Guest Services and Guest Service staff. Greet all Guests and provide a high quality of assistance in registering, assigning rooms, making reservations and arranging for all other services requested by the Guest. This position is soley responsible for ensuring a positive guest experience and implementing new systems to increase customer satisfaction. This position offers an aggressive hourly wage and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, 401k (12 months), special considerations at local attractions, shows and activities. Summary: Duties & Responsibilities Responsible for assisting the General Manager by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Guest Services within an approved annual operating budget. Assists in ensuring all policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work nights and weekends. Ability to be "on-call".

Hotel : Springfield University Plaza333 John Q. Hammons PkwySpringfield, MO 65806Full time Compensation Range : $48,000.00 - $51,000.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do: • Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. • Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. • Collaborate across departments to deliver seamless service and operational excellence. • Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. • Maintain brand and cleanliness standards, stepping in to support operations when needed. • Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times. What We Are Looking For: • 2+ years of front desk experience - Because you've seen it all and know how to keep things running smoothly. • 2+ years of supervisory experience - Leadership isn't new to you; you know how to coach, support, and elevate a team. • High school diploma or equivalent - A solid foundation to build on; a degree is a plus but not required. • Tech-savvy with Microsoft Office - You can navigate Word, Excel, and Teams like a pro. • Flexible schedule availability - Hospitality never sleeps, and neither do you (well, not during your shift). • Physically able to lift and move as needed - You're hands-on and ready to jump in when the team needs you. What Atrium Leadership Looks Like: • Accountable Achiever - You own your results and celebrate your wins. • Agile Thinker - You adapt quickly and solve problems creatively. • Talent Curator - You grow people, not just teams. • Transparent Leader - You lead with honesty and clarity. • Leading with SPIRIT - Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do. Why Atrium? Hear it from Maria O. "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road." ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Guest Service Manager Full Job Description Purpose of Position: Assist the General Manager in overseeing Guest Services and Guest Service staff. Greet all Guests and provide a high quality of assistance in registering, assigning rooms, making reservations and arranging for all other services requested by the Guest. This position is soley responsible for ensuring a positive guest experience and implementing new systems to increase customer satisfaction. This position offers an aggressive hourly wage and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, 401k (12 months), special considerations at local attractions, shows and activities. Summary: Duties & Responsibilities Responsible for assisting the General Manager by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Guest Services within an approved annual operating budget. Assists in ensuring all policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work nights and weekends. Ability to be "on-call". Job Posted by ApplicantPro