Office manager/supervisor resume examples for 2025

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Updated March 26, 2025

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Office manager/supervisor resume

Austin Snyder

(270) 555-2342 | asnyder@example.com

Las Vegas, NV | 21738 E. Main St. - 79709

Work experience

2015 - Present
Office Manager/Supervisor, Farmers Insurance - Las Vegas, NV
- Managed various marketing programs to achieve sales goals.
- Coordinated the cross-training of all clerical personnel.
- Managed a high volume of customer inquiries with responsibility for the implementation of filing, claims and scheduling appointments.
2011 - 2015
Owner/Manager, Farmers Insurance - Las Vegas, NV
- Provided oversight of vendor contract costs, schedules, performance and performance.
- Sole proprietor of full service insurance agency, with focus on complex retirement solutions and commercial risk mitigation.
- Conceived the company website within 2 months, including social media accounts and blogs for driving user activity and engagement.
- Processed premium payments, accounts payable, and payroll.
2010 - 2011
Account Executive, Comcast - Denver, CO
- Set up meetings and attended in-person visits and presentations to existing and prospective customers.
- Managed the entire sales process from start to finish, ensuring a seamless sales experience.
- Target customers included Business to Business sales, and also government agencies.
2007 - 2009
Account Administrator, American Express - San Jose, CA
- Operated American Express new accounts system on IBM mainframe.
- Conducted daily credit analysis of delinquent accounts.
- Trouble shooting MP, DP & WMI related issues and its configurations Taking SMS backup & verifying.

Skills

Direct Reports
Special Projects
CDL
Company Policies
REP
Customer Base
Photo Shoots
Financial Statements
AE
Medicare

Education

Master's Degree, Business (2009 - 2010)
San Jose State University
San Jose,
Bachelor's Degree, Business (2004 - 2007)
San Jose State University
San Jose,

Office manager/supervisor resume

Carl Jenkins

(950) 555-7273 | cjenkins@example.com

Chicago, IL | 16500 W. Second Ave. - 72310

Work experience

2018 - Present
Office Manager/Supervisor, Jackson Hewitt - Chicago, IL
- Managed all day-to-day facilities and administration Incorporated administrative services, including reception, IT, billing and general office support.
- Maintained vendor payment list (doctors, chiro's, hospital and insurance companies).
- Calendar Management *Weekly Bank Deposits *Implementing New Programs and Ideas to Help Office Flow *Closing end of year.
2015 - 2018
Case Manager, Anthem - Atlanta, GA
- Evaluate the effectiveness and results of currently offered health care and programs.
- Demonstrated knowledge of finding community resources for parents.
- Participated in Substance Abuse Workgroup - research and created summary for training in Substance Abuse.
2014 - 2015
Supervisor, Aramark - Atlanta, GA
- Managed a food service unit that resulted in upward of $200k in annual sales.
- Handle shift schedules for food service workers and assign them tasks on a daily basis.
- Planned, organized, developed, implemented, reported, and communicated overall daily operations.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Managed and trained teams on meeting and exceeding customer 's expectations in food services.
2012 - 2014
Registrar, Northside Hospital - Atlanta, GA
- Provided a wide range of administrative functions supporting departmental operations such as data management, organizational structure and effective communication.
- Assisted Lead Patient Access Representatives with special projects as needed.
- Practice HIPPA guidelines by ensuring patient privacy when speaking and helping families.
- Support the patient care Department.

Skills

Health Care
Mental Health
Corporate Office
Office Procedures
Dual Diagnosis
CPR
Office Personnel
Project Management
Bank Deposits
Psychosocial Assessments

Education

Master's Degree, Psychology (2011 - 2012)
Pennsylvania State University
Main,
Bachelor's Degree, Psychology (2008 - 2011)
Pennsylvania State University
Main,

Office manager/supervisor resume

Ralph Mills

(640) 555-6652 | rmills@example.com

Chicago, IL | 39514 N. Main Ln. - 84607

Work experience

2019 - Present
Office Manager/Supervisor, State Farm - Chicago, IL
- Establish customer relationships and follow up with customers, as needed.
- Created a monthly and quarterly publication and send out to all agents and staff members.
- Managed and oversaw all office functions encompassing the sales of all lines of insurance.
- Train employees, both efficiently, in customer service and production.
2018 - 2019
Case Manager, Chatham County - Savannah, GA
- Developed and implemented family preservation and treatment plans Prepared family assessment reports, home evaluations and court reports.
- Conducted intake of potential participants referred to the Mental Health Court under established program guidelines.
- Monitored compliance of Mental Health Court participants with the conditions of the court order and related program requirements.
- Assisted in child placing services, the development of treatment plans and state worker/BFS case manager co-ordination.
2011 - 2018
Supervisor, Chick-fil-A - Savannah, GA
- Implemented more efficient processes to increase daily sales goals.
- Trained and hired employees to best meet company standards.
- Develop new methods to resolve problems occurring during QA activities.
2008 - 2011
Registrar, Memorial Health - Savannah, GA
- Check in/out: Scheduling appointments, test, answering phones, verifying contact information and collected co-pays.
- Verify Medicaid and CHIP insurance via TMHP online.
- Created and maintained the database of purged medical records as transition to EMR continued.
- Interview patients room in an Emergency Room setting as well as outpatient testing setting to gather information.

Skills

Emergency
Service Calls
Action Plans
Acute Care
Substance Abuse
Legal Documents
Insurance Companies
Privacy
Utilization Review
Appropriate Referrals

Education

Master's Degree, Nursing (2007 - 2008)
South University
Savannah,
Bachelor's Degree, Nursing (2004 - 2007)
St. Louis
Saint Louis,

Office manager/supervisor resume

Doris Carter

(900) 555-6251 | dcarter@example.com

Chicago, IL | 56666 N. Cedar Ln. - 19137

Work experience

2019 - Present
Office Manager/Supervisor, State Farm - Chicago, IL
- Organize and secure all bank deposits.
- Prospected and sold new accounts as well as upsold existing accounts.
- Supervised all administrative personnel and directed all daily administrative functions.
- Ensured gathering of necessary information including production/approval of shop drawings upon receipt of purchase orders/contracts.
2017 - 2019
Accounting/Office Manager, Aramark - Chicago, IL
- Complete knowledge and proficiency of all Aramark accounting software programs and Microsoft Word, Excel, PowerPoint and Outlook.
- Reconciled bank account monthly and wrote journal entries.
- Transmitted data for the retail locations to the corporate office.
- Applied for multi business license, human resources, monthly close out, reconcile bank accounts, customer service and collections.
- Correspond with state and county officials and handled all Medicare, Medicaid, and billing affairs.
- Maintained records of all financial transactions including: contributions, accounts receivable and accounts payable, and payroll.
2016 - 2017
Accounting Administrator, Robert Half International - Indianapolis, IN
- Prepare and process commitment documents (purchase orders, subcontracts, and change orders).
- Entered invoices for all 5 divisions and vouchered wires into the AS400 system.
- Assisted in the preparation of financial statements and related footnote disclosures in accordance with GAAP.
2015 - 2016
Accounting And Administrative Assistant, Walmart - Indianapolis, IN
- Account Payables Reconcile financial statements, maintained files for accounts from Supply Chains.
- Serve as the assistant facility security officer responsible for driving and ensuring strict adherence to all procedures and requirements.

Skills

Balance Sheet
Personnel Files
Insurance Companies
CPA
ERP
Vendor Invoices
Variance Analysis
Travel Arrangements
Office Supplies
Customer Retention

Education

High School Diploma, (2015 - 2015)
,

Office manager/supervisor resume

Ethan Lopez

(280) 555-2168 | elopez@example.com

Oakland, CA | 21133 W. Elm Rd. - 87077

Work experience

2017 - Present
Office Manager/Supervisor, H&R Block - Oakland, CA
- Performed all Full Charge Bookkeeping procedures through financial statements.
- Bill Medicaid and Hospice Bill TPA, and other insurances.
2012 - 2017
Owner/Manager, Allied Services - Oakland, CA
- Operated in-home child care business for infants through 5 years of age.
- Owned and operated a child care center in my homes.
- Assisted CEO, Human Resources and Marketing Director in creating and implementing Branch and Sales procedures, policies and operations.
- Discovered, researched and prospected new partners via extensive knowledge of social media, telesales and relationship management.
- Coordinated the implementation of a time clock and a new POS register system and trained 130 associates on its usage.
2010 - 2012
Executive Assistant, CNL Financial Group - Orlando, FL
- Issued and interpreted operating policies from corporate human resources.
- Handled benefits administration for Murray Hill staff Maintained all payroll and attendance reporting for Murray Hill staff
- Track and Document monthly, quarterly and annual personal financial statements for 135 Client Accounts to ensure 100% accuracy.
- Handled confidential information professionally and consistent with legal and ethical policies including regulating legal department software systems.
- Provided administrative assistance to Vice President-Legal and two associate counsel in legal department of a privately owned corporation.
- Organized special events, travel arrangements, corporate agendas and itineraries.
2005 - 2010
Finance Assistant, CNL Financial Group - Orlando, FL
- Supervised seven accountants and clerks that were responsible for financial statements, receivables, contracts and payables.
- Created Purchase Orders to replace used parts, placing orders with approved vendors.
- Answered phones Worked in Finance office collecting tuition, recording tuition and collecting tuition payments and bank deposits.
- Review and code vendor invoices and check requests.

Skills

Repeat Business
Bank Deposits
Administrative Tasks
Business Development
Customer Accounts
Customer Information
Store Management
Financial Statements
Office Procedures
Javascript

Education

Some College Courses, Business (2005 - 2005)
University of Central Florida
Orlando,

How to write an office manager/supervisor resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in office manager/supervisor-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some office manager/supervisor interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some office manager/supervisor interviews.

Here are example skills to include in your “Area of Expertise” on an office manager/supervisor resume:

Customer Service
Office Procedures
Financial Reports
Bank Deposits
Office Operations
Human Resources
Office Equipment
Accounts Receivables
Medicaid
QuickBooks

Accounts Payables
Inventory Control
Office Management
Patient Care
Computer System
HIPAA
Office Policies
Appointment Scheduling
PowerPoint
EMR

Office Functions
Travel Arrangements
Tax Returns
Customer Complaints
Office Services
Financial Statements
Hippa
Performance Reviews
CPT
Event Planning

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the office manager/supervisor.

How to write office manager/supervisor experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are effective examples from office manager/supervisor resumes:

Work history example #1

Office Manager/Supervisor

Liberty Tax

Maintained confidentiality of customer's personal information gathered during the tax preparation process.
Designated Processor; reviewing all tax returns prepared at the office prior to transmitting to the IRS.
Prepared payroll for all office employees on a bi-weekly cycle utilizing the ADP system.
Assisted with internet apprehensions and case building for the company
Created and maintained customer/vendor database in QuickBooks software.

Work history example #2

Office Supervisor

Citi

Deployed an enterprise level SharePoint instance for a 1000+ user base.
Handled all incoming and outgoing mail: USPS, Federal Express, UPS and local courier.
Determined work assignments and procedures, and reviewed records according to HIPAA regulations.
Arranged travel accommodations and lodging using the internet.
Managed Medicaid and privately billing.

Work history example #3

Case Manager

Sleep Number

Assessed mental and physical health for average caseload of 45+ clients bi-monthly.
United States Surgical Corporation Internal and external stapling devices.
Reviewed and processed Casualty and Estate medical claims for deceased Medicaid beneficiaries.
Supported and encouraged the child's relationship with his or her birth family through visitation and other communications.
Worked with APS and CPS to complete adoptions and assist with ongoing cases.

Work history example #4

Office Supervisor

Creative Design

Processed payroll and educated team members of benefits and services available through Kmart.
Created all computerized programming of payroll records, A/P and A/R, Bids and Proposal tracking programs, and file systems.
Conducted PowerPoint presentation to illustrate shrink reduction, cost cutting programs and additionally to promote safety awareness in all departments.
Processed payroll for 90 - 100 employees to include shift differential.
Completed management tasks including preparing utilization, productivity, and payroll and revenue reports.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from office manager/supervisor resumes:

Master's Degree in business

San Jose State University, San Jose, CA

2009 - 2010

Master's Degree in psychology

Pennsylvania State University, Main, PA

2011 - 2012

Highlight your office manager/supervisor certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your office manager/supervisor resume:

Certified Management Accountant (CMA)
Certified Medical Office Manager (CMOM)
Certified Billing and Coding Specialist (CBCS)
Certified Professional - Human Resource (IPMA-CP)
Certified Medical Manager (CMM)

Updated March 26, 2025

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