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  • Full Time Customer Experience Manager

    Michaels Stores 4.3company rating

    Office manager job in Westwood, MA

    Store - BOS-WESTWOOD, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16-22.2 hourly 8d ago
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  • Office Manager, Plant Administration

    Sonoco Products Co 4.7company rating

    Office manager job in Putnam, CT

    From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. With direction from the Plant Manager, the position manages and will have a strong focus in the administrative functions for production cost analysis, payroll, accounts payable and receivable, and HR monthly financial statements. Position also is customer service, purchasing, shipping, planning, and other plant administrative functions. Primary Responsibilities: * Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules. * Preparing analyses and reports in accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis. * Seek, create and/or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff. * Prepare, consolidate, and reconcile financial reports for month end closing. Coordinate plant physical inventory. Provide support for cost reduction teams. * Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Report disciplinary action to Site Manager. Address employee concerns and issues. * Coordinate purchasing, customer service, shipping, and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs. * Drive productivity and quality initiatives through administrative functions as appropriate. * Closing account balances; accounting transactions * Analysis & reporting of cost & production variances * Materials & supplies ordering patterns This position is onsite at our Putnam, CT Plant location. Knowledge & Skills Required: Manufacturing/Supply Chain Knowledge of accounting Payroll Sense of urgency Customer service experience At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits * Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options * 401(k) retirement plan with company match * Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services * Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family * Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance * Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
    $54k-71k yearly est. Auto-Apply 22d ago
  • Office Manager

    City Personnel 3.7company rating

    Office manager job in Cranston, RI

    Job DescriptionWe are seeking a high-caliber Office Manager to anchor the daily operations and serve as a central administrative pillar for an expanding organization. This position is perfectly suited for a meticulous professional who thrives on managing facilities, streamlining workflows, and ensuring the workspace remains productive and professional. Company & Job Highlights: Direct Hire: A permanent, full-time career opportunity. Competitive Pay: Annual salary range of $50,000-$55,000. Dynamic Scope: A high-visibility role with diverse responsibilities and autonomy. Team-First Culture: An engaging workplace where no two days are the same. Strategic Partnership: Work directly with the leadership team to enhance organizational efficiency. Established Foundation: Join a secure company with well-defined systems and a history of success. Responsibilities of the Office Manager: Direct day-to-day office functions to maintain a tidy, high-functioning, and welcoming workspace. Control the procurement of office essentials, monitor stock levels, and cultivate vendor partnerships. Keep precise logs for office expenditures, inventory assets, and internal documentation. Draft and finalize paperwork concerning incoming shipments, deliveries, and operational reporting. Orchestrate logistics for couriers, outgoing mail, and specialized freight. Act as the primary liaison for external contractors, including IT support, janitorial staff, and facility maintenance. Audit the status of office equipment and furniture, scheduling routine service or necessary repairs. Facilitate the planning of corporate travel, internal board meetings, and company-wide events. Lead inventory counts and reconcile records to ensure data integrity. Manage the intake and distribution of all corporate correspondence and sensitive documentation. Support the executive team with budget oversight, financial reporting, and ad-hoc project management. Represent the firm as the first point of contact for stakeholders, clients, and guests. Qualifications of the Office Manager: Education: Associate's degree or equivalent academic background is preferred. Experience: Proven track record in office administration, facility coordination, or operational management. Attention to Detail: Exceptional organizational talent with a focus on precision and error-free work. Agility: The capacity to pivot between shifting priorities in a high-energy setting. Communication: Refined verbal and written skills for professional internal and external interactions. Coordination: Demonstrated success in managing service providers and coordinating across departments. Technical Knowledge: Familiarity with record-keeping protocols, supply chain documentation, and basic analytics. Critical Thinking: Strong aptitude for problem-solving and handling interpersonal challenges with poise. Integrity: A reputation for maintaining confidentiality and high professional standards. Software: High proficiency in the Microsoft Office Suite (Excel, Word, Outlook). Systems: Comfortable utilizing digital inventory tools, databases, and modern office technology. Submit your resume today for immediate consideration! Want to explore more exciting job opportunities? Click here Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request Join a Top Workplace in Rhode Island! Recognized as one of The Providence Journal's Top Workplaces , City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy: Dedicated Career Coaching to help you with resumes, interviews, and career planning. Referral Program that rewards you for helping others find great opportunities. Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way. Ready to take the next step in your career?Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match! IND123
    $50k-55k yearly 11d ago
  • Water Utilities Office Manager

    City of East Providence 3.6company rating

    Office manager job in East Providence, RI

    City Of East Providence Employment Opportunity Water Utilities Office Manager Starting Salary: $64,669 ( Grade 39) Union Affiliation: EPPMTEA Summary: Under the supervision of the Director of Utilities, the Water Utilities Office Manager supervises the City's water billing operation. The Water Utilities Office Manager administers day-to-day office operations and supervises, schedules, and reviews the work of the billing and customer service representatives and office clerical staff. Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Schedules and supervises the water meter reading and billing program to insure timely and accurate billing. Supervises the scheduling of work orders and customer service work. Coordinates and participates in the investigation of customer complaints relative to service and billing. Responsible for the administration of meter reading software program, customer service records, and division inventory control. Coordinates shut-off procedures for collection of unpaid bills. Responsible for the billing of all domestic, commercial, and industrial customers. Ensures accurate record keeping of all division information and records. Coordinates and assists with water quality, lead, and copper sampling activities and prepares required monitoring, compliance, and self-monitoring reports in accordance with RIDOH and regulatory requirements. Analyzes customer account records to determine necessary service programs, assists in preparation of division budget, and prepares reports as necessary. Coordinates water billing, customer service, and financial activities with other City departments, including Finance, Treasury and Public Works divisions. Oversees and manages payroll processing for all water utility employees, including review and coordination of timekeeping records, payroll submissions, and reconciliation in coordination with the Finance and Human Resources Departments. Oversees and manages customer service office staff, including scheduling, workload distribution, performance oversight, and day-to-day supervision. Provides training and professional development for office personnel. Assists with upgrades, maintenance, and improvements to billing, meter reading, and customer service software systems and related business processes. Coordinates and processes vendor invoices and payments related to water utility operations; reviews, tracks, and reconciles water-related expenses using City financial and accounting software; works closely with the Finance Department to ensure accurate coding, timely payments, and compliance with City purchasing and accounting procedures. Performs related work as required. Desirable Knowledge, Skills, and Abilities: Ability to plan, assign, and direct the work of others. Ability to understand and effectively carry out complex oral and written instruction. Ability to supervise and communicate with co-workers and direct reports in a productive and professional manner. Ability to meet the public and process complaints and inquiries in an efficient and courteous manner. Knowledge of city accounting procedures and regulations. Knowledge and ability to use computer applications related to billing and office productivity. Knowledge of municipal financial management systems and accounting software used for vendor payments, invoicing, and expense tracking. Ability to review invoices, verify charges, and ensure proper allocation of water utility expenses within enterprise fund accounts. Thorough understanding of utility billing practices. General knowledge of water meter reading, testing, installation, and maintenance practices sufficient to support billing and customer service operations. Minimum Qualifications High school diploma or equivalent. (Associate degree or post-secondary education preferred.) Three to five years' professional experience in utility billing practices, customer service, and office administration. Three to five years supervisory experience in an office billing and customer service operation Knowledge of meter reading, installation, testing and repair methods and procedures (preferred). Or any equivalent combination of experience or training which provide the desired knowledge, skills, and ability. Examination Weight: 100% Oral Application Deadline: 01/13/2026 Posted: 12/30/2025 _____________________________________________________________________________________________ At the City of East Providence we celebrate the diversity of our citizenry, and are proud to encourage inclusiveness in our workforce. We do not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. ADA/AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Posted 12/17/2025
    $64.7k yearly Auto-Apply 14d ago
  • Dental Office Manager

    42 North Dental

    Office manager job in Braintree Town, MA

    This is a Full-Time Dental Office Manager role. The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office We can recommend jobs specifically for you! Click here to get started.
    $59k-86k yearly est. Auto-Apply 60d+ ago
  • Dental Office Manager

    Enlyst Staffing Solutions

    Office manager job in Natick, MA

    We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice. To be successful you should exhibit the following traits: Value hard work and be motivated, ambitious and reliable. Appreciate the value of teamwork and the contributions of each team member. Be compassionate and caring in your interactions with both patients and staff. Endeavor to do the right thing in every situation. Responsibilities Include but Not Limited To: Manage all financial aspects of the practice to ensure profitability Manage patient schedules to ensure productivity Manage employee relations in the practice Manage accounts receivables to include patient and insurance Lead weekly and monthly meetings Participate in monthly financial reviews Supervise and appoint staff Take care of marketing and public relations Ensure procedures and policies are adhered to
    $59k-86k yearly est. 60d+ ago
  • Dental Office Manager

    Pinnacle Dental

    Office manager job in Quincy, MA

    Job Description At Pinnacle Dental, we believe that creating perfect smiles makes the world a better place. We are looking for an Office Manager who shares this value and wants to help our clinic serve patients efficiently and compassionately. The ideal candidate will be friendly, organized, and outgoing, with strong interpersonal skills and the ability to multitask in a fast-paced environment. Must have prior dental management experience. Simply Dental Management has practices in Massachusetts, New Hampshire, and Connecticut. Simply Dental Management is doctor owned and we simply strive every day to do right by our patients and team members. Responsibilities: General supervision of all other business aspects of the practice, including but not limited to: Run daily reports and perform close of day duties Supervise clinical staff and manage the overall clinic schedule Oversee future treatments and collections of past due accounts Respond to patient, staff and doctor inquiries efficiently Ensure quality dental care and resolve patient issues according to policies and regulations Track new patient calls and referral sources. Assist with practice-building and public relations efforts Recruit, train, and manage office staff to meet operational needs Create staff schedules and ensure performance standards are met Monitor the office budget and oversee supply purchases and operational expenses Handle administrative tasks, including deposits, revenue posting, and payroll. Oversee marketing and promotion campaigns Coordinate with clinical staff on scheduled and unscheduled treatments Write reports and analyze management data Manage insurance claims and patient billing, including follow-ups on overdue accounts Prepare reports on outstanding accounts receivable Full-Time Benefits: Health Insurance enrollment on your first day Vacation Time Paid Holidays Paid Sick time Dental and Orthodontic Discounts 401K Retirement Plan Skills: General Practice Benefits: Medical Dental Vision 401k PTO Compensation: $60,000-$70,000/hour
    $60k-70k yearly 11d ago
  • EPC Business Manager

    Milton Cat 4.4company rating

    Office manager job in Milford, MA

    MC2 EPC (Engineering, Procurement, & Construction) Business Manager drives growth by finding new projects, managing client relationships, and leading proposal development for complex industrial/energy projects, overseeing sales from lead to contract, and collaborating with internal engineering/project teams to deliver solutions in sectors like renewables, oil & gas, or manufacturing, focusing on revenue, strategy, and successful project execution. Salary Range: $120,000 - $200,000 and up to 10% bonus based upon experience Business Development & Strategy: Identify and pursue new EPC opportunities, develop strategic plans, conduct market research, and build a robust sales pipeline. Client & Stakeholder Management: Build strong relationships with key decision-makers (developers, utilities, corporations), understand their needs, and serve as the main point of contact. Proposal & Contract Management: Lead the creation of high-quality, competitive proposals, manage tender responses (RFPs), and negotiate contracts. Internal Execution & Collaboration: Responsible to manage sales, engineering, procurement, project management, and finance teams to align on technical solutions and project delivery. Market Expertise: Leverage deep understanding of the specific industry (e.g., solar, LNG, power systems) to position the company effectively. Responsibilities Responsible for business segment performance, short and long term goal execution, model creation and refinement. Sales strategy and execution: Develop and implement sales strategies, define sales targets, and monitor performance to achieve revenue goals. Customer relationship management: Build and maintain strong, long-term relationships with key stakeholders at client organizations. Pipeline and opportunity management: Originate new opportunities, manage the sales pipeline, and conduct sales forecasts. Proposal and contract management: Analyze Requests for Proposal (RFPs, RFQs, RFIs), prepare technical and commercial proposals, and lead contract negotiations. Internal collaboration: Work closely with internal teams (e.g., engineering, project management, legal) to ensure client needs are met and projects are successful. P&L Performance attaining sales and profit goals Staff Development, Interaction, Culture. Insurance Management & Contract Conformance Invoicing and Billing Procurement support and execution Meeting and Setting Project Management Performance Goals Communicate to leadership all emerging risks and opportunities. All other duties as required. This job description is not intended to be all-inclusive. Your supervisor may assign additional duties as needed. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $120k-200k yearly Auto-Apply 7d ago
  • PJR Construction - Construction Office & Operations Manager

    Viaggio Partners

    Office manager job in Portsmouth, RI

    THE BLUEPRINT At its heart, PJR is family-owned and crew-driven. We manage construction and properties with a straightforward approach: do great work, help each other, and keep things uncomplicated. Peter built this company; Eric is guiding its next chapter. Right now we're modernizing - moving off paper, upgrading systems, and investing in tools that boost efficiency and sustainability for both clients and our team. Culture-wise, we're close. Camaraderie is central - from boat outings and Topgolf to casual barbecues, we make time to connect. Our crew shows up, takes initiative, and solves problems together. We value adaptability, responsiveness, and people who pitch in. If you want to work where expectations are clear, help is real, and the team feels like family, you'll fit right in. THE CRAFTSMAN You've got the battle scars of an Office Manager, the instincts and experience of an Operations Lead, with the guts to start where you need to, knowing you're headed for the top. Day one? You'll answer phones, chase down timesheets, and keep the transitioning systems and processes from spilling into the hallways. A year from now? You'll be the one who built and streamlined the systems, enforced the processes, and dragged us (sometimes kicking and screaming) into the digital age. This role is not for the faint of heart. You'll need confidence, curiosity, a thick skin, and a natural authority to hold your ground with construction types who sometimes need to be wrangled. If you're proactive, tech-savvy, and want to slay what's in front of you, this is your chance to grow into the Ops Lead we need. We have time for people who take initiative, solve problems, and enjoy being part of something that's growing. If you're adaptable, proactive, and not afraid of a little challenge, we'd love for you to apply. THE SPECS Serve as the bridge between office, field crews, PMs, and clients to keep communication and logistics aligned Run daily office administration: visitors, mail, calls, calendars, and meetings Create, document, and enforce SOPs/policies; improve workflows and drive adoption Lead compliance tracking: licenses, permits, certifications (maintain renewal calendar) Manage vendors: onboard (W-9/COI), track expirations/terms, and handle ordering & service of supplies/equipment Maintain and support project documents as requested Support JobTread (or similar): ensure daily logs/photos; help roll out time tracking for field team Support HR & office standards: training/certification expirations, office aesthetics, cleanliness, and safety; plan occasional team-building events Assist with accounts payable: Follow-through on approval process Assist property maintenance organization: log tenant requests, dispatch approved trades, track to completion; maintain a simple “Properties Dashboard” and share daily/weekly summaries with leadership THE TOOLBELT Required 4-6 years in office/operations roles MS Office and/or Google Workspace proficiency (3+ years) Comfortable with job/field software and time-tracking tools Clear, concise communication; able to prioritize, follow up, and hold boundaries while staying professional, polite, and approachable Strong organizational and time management skills, as well as the ability to multi-task across competing deadlines Preferred 8+ years in office/operations roles; construction admin strongly preferred Bachelor's degree in Business, Management, or Operations & Supply Chain Management (or equivalent experience) 3+ years Project coordination supporting owner/field supervisors JobTread / Procore / BuilderTrend or similar: 2+ years Accounts Payable support We're willing to train on the following, but bonus points for experience with: QuickBooks Online (QBO): 1+ year Hands-on Accounts Payable ownership experience (vendor setup, coding, weekly check runs, aging, and basic reporting) a plus THE DRAW PLAN $65,000-$80,000 annual base salary (DOE) 401(k) with 3% match Comprehensive medical, dental, and vision coverage options with shared employer contribution Paid time off: 40 hours vacation + 16 hours sick + 6 paid holidays Team-building events, including birthday celebrations, holiday parties, etc. Professional Development Training after 1 year If you're not exactly qualified for this position, please feel free to complete this application anyway. Doing so will help us keep you in mind for future opportunities that align with your skill set and experience. We assess our applicants based on the entire package of who you are, not just the contents of your resume.
    $65k-80k yearly 60d+ ago
  • Office Manager

    Cam HVAC & Construction Parent LLC

    Office manager job in Smithfield, RI

    Job Description Pay: $55K-85K DOE Benefits: Full medical paid, profit sharing, PTO, plenty of room for growth, etc. The Office Manager will own day-to-day office operations and provide critical support across administration, compliance, HR coordination, and apprenticeship management. This is a hands-on role for someone who thrives on structure, accountability, and follow-through and who understands how a service-based HVAC operation really works. Key Responsibilities Manage all office administration including filing, document control, and record retention Answer and route incoming phone calls in a professional and responsive manner Track, maintain, and manage contracts, renewals, and required filings including insurance certificates, licenses, and subscriptions Coordinate monthly and annual renewals for software tools, services, and vendor agreements Support apprenticeship administration including tracking, documentation, and coordination with external programs Provide HR administrative support including onboarding paperwork, employee records, benefits coordination support, and compliance documentation Serve as a point of contact for employee questions related to forms, processes, and basic HR matters Support leadership with reporting, correspondence, and administrative follow-through Partner with payroll, accounting, and external vendors as needed to ensure smooth office operations Handle confidential and sensitive information with discretion and professionalism Qualifications Prior experience as an Office Manager, Office Administrator, or senior administrative professional Experience in construction, HVAC, skilled trades, or a service-based environment strongly preferred Working knowledge of HR administrative processes and employment compliance Strong organizational skills with the ability to manage multiple priorities Clear and professional communication skills High attention to detail and consistent follow-through Proficiency with standard office software and systems Self-directed mindset with a strong sense of ownership Why Join CAM HVAC and Crete United CAM HVAC is a place where people are trusted to do their jobs well and take ownership of their work. The Office Manager is a key partner to leadership and the team, helping keep operations organized, people supported, and the business running smoothly every day. Join a stable, growing company with the backing of a national MEP platform Access to broader Crete United resources, best practices, and career growth opportunities A culture that values safety, accountability, and doing things the right way Click here to learn more about Crete United: **************************** Equal Opportunity Employer CAM HVAC, a Crete United company, is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
    $55k-85k yearly 15d ago
  • Business Office Manager

    Highlands On The East Side

    Office manager job in Providence, RI

    Job DescriptionDescription: Department: Administration Reports To: Executive Director FLSA Status: Exempt The Business Office Manager is responsible for overseeing business office functions at the community. Responsible for general accounting function at the community, including accounts payable, accounts receivable and payroll. Handles and records cash transactions. Also responsible for coordinating and administering employment benefits on-site. Duties and Responsibilities: Prepares, inputs, and maintains resident data in system upon move-in to include any demographic and status changes and confirm that billing systems and move-in systems match/reconcile. Prepares, inputs, and maintains all Accounts Receivable data including monthly billing, billing adjustments, processing of cash receipts and monitoring of aging reports in a timely manner. Prepares, inputs, and maintains all Accounts Payable data including setting up vendors, tracking expenses, and processing expenses in a timely manner. Administers the employment function at the community in accordance with HallKeen Assisted Living Communities, LLC's Policies and Procedures as well as federal, state, and local regulations. Administers the Payroll function at the community including monitoring and submitting appropriate Payroll information to the corporate office and coordinating the process for reporting time clock information within Payroll deadline. Administers HallKeen Assisted Living Communities, LLC's benefit programs at the Community level including educating new and existing employees about benefit plans as well as assisting employees with enrollment and plan changes. Assist in month-end close processes of accrual preparation and analysis of General Ledger and monthly financials in conjunction with Executive Director. When necessary, assists the Executive Director with the preparation of operational and financial variance reports. Diligently works toward the completion of special projects, requests, and assignments as appropriate. Maintains employees' files in accordance with state, federal and HallKeen Assisted Living Communities LLC's policies. Maintains neat/orderly office as specified in policy. Performs weekend manager rotation as needed. Assist in Sales and Marketing by conducting inquiry tours as needed. May supervise administrative assistant, receptionist, security guard or other positions as assigned by the Executive Director. May perform other duties as assigned. Requirements: Minimum Qualifications Associate degree in Accounting, Business, or a related field and two years experience with Business Office functions; or an equivalent combination of education and experience. Three to five years in Business Office Management or Accounting preferred. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of Federal and State Employment Law. Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication. Able to perform budget analysis and variance reporting. Proficient in using Microsoft Office. Possesses ability to use of office machines including fax, multiple phone line systems, copy machine, calculator. Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation. Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter. Required Behavior Demonstrates responsibility for, and handles accurately, the details associated with one's work. Organizes office resources in standardized manner to ensure compliance with federal/state regulations and to ensure timely location of files as needed to assist in making business decisions. Modifies style and approach in order to achieve a specific objective. Ability to define realistic, specific goals and objectives. Able to define tasks and deliverables necessary to meet goals. Can assign resources and set priorities to meet goals. Builds processes and policies in a way designed to drive efficiency and continuous improvement. Commitment to continuous improvement of business practices and to assuring that completed work adheres to high standards of accuracy and excellence. Identifies, obtains and effectively allocates the resources required to achieve applicable goals. Ability to work varied schedules to include weekends, evenings and holidays. Demonstrated ability to maintain confidentiality. Physical Demands Physically able to move at least 20 lbs. without assistance. Physically able to bend, reach, and work in small areas. Physically able to push and pull equipment and furnishings. Benefits: Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.
    $57k-79k yearly est. 21d ago
  • Business Office Manager

    Elegance 3.3company rating

    Office manager job in East Providence, RI

    1. Processes all payroll associated with company business in a timely manner. Keeps team member records up to date, including all associated personnel file information. Provides daily labor reports to Executive Director on labor scheduled and worked from payroll system. Follows and submits all tasks associated with month-end closing to the management company in a timely manner. Assists in orienting new residents and making sure that all signatures are obtained on rental agreements prior to residency. 2. Keeps Executive Director abreast of any late resident payments in accordance with company Policies on late payments. Works closely with Executive Director to provide the management company with proper documentation on late payments and issue proper correspondence to those who are late in paying for services rendered. Responsible for proper documentation of received payments and depositing rent checks appropriately. 3. Works closely with Executive Director in proper coding of invoices and maintaining up-to-date declining balances. Makes weekly submittals to the management company corresponding with company policies on payables. 4. Oversees new hire process, including proper documentation of I-9's, pre-employment screenings, reference checks, and ensure all required forms are signed and properly filed. 5. Maintains resident and personnel files in compliance with State and Federal laws. 6. Works closely with People Services team to ensure HR, payroll, benefits, recruiting, and training initiatives are executed. 7. Works in a safe manner and ensures any team members reporting to them work in a safe manner and that unsafe actions are managed. Compliance with Safety Committee Standards is required. Should workplace injuries occur, when required, Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communications with care provider and the management company. 8. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors. 9. Perform other duties as assigned or needed.
    $56k-79k yearly est. 60d+ ago
  • Water Utilities Office Manager

    The City of East Providence, Ri

    Office manager job in East Providence, RI

    Starting Salary: $64,669 (Grade 39) Union Affiliation: EPPMTEA Summary: Under the supervision of the Director of Utilities, the Water Utilities Office Manager supervises the City's water billing operation. The Water Utilities Office Manager administers day-to-day office operations and supervises, schedules, and reviews the work of the billing and customer service representatives and office clerical staff. Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Schedules and supervises the water meter reading and billing program to insure timely and accurate billing. Supervises the scheduling of work orders and customer service work. Coordinates and participates in the investigation of customer complaints relative to service and billing. Responsible for the administration of meter reading software program, customer service records, and division inventory control. Coordinates shut-off procedures for collection of unpaid bills. Responsible for the billing of all domestic, commercial, and industrial customers. Ensures accurate record keeping of all division information and records. Coordinates and assists with water quality, lead, and copper sampling activities and prepares required monitoring, compliance, and self-monitoring reports in accordance with RIDOH and regulatory requirements. Analyzes customer account records to determine necessary service programs, assists in preparation of division budget, and prepares reports as necessary. Coordinates water billing, customer service, and financial activities with other City departments, including Finance, Treasury and Public Works divisions. Oversees and manages payroll processing for all water utility employees, including review and coordination of timekeeping records, payroll submissions, and reconciliation in coordination with the Finance and Human Resources Departments. Oversees and manages customer service office staff, including scheduling, workload distribution, performance oversight, and day-to-day supervision. Provides training and professional development for office personnel. Assists with upgrades, maintenance, and improvements to billing, meter reading, and customer service software systems and related business processes. Coordinates and processes vendor invoices and payments related to water utility operations; reviews, tracks, and reconciles water-related expenses using City financial and accounting software; works closely with the Finance Department to ensure accurate coding, timely payments, and compliance with City purchasing and accounting procedures. Performs related work as required. Desirable Knowledge, Skills, and Abilities: Ability to plan, assign, and direct the work of others. Ability to understand and effectively carry out complex oral and written instruction. Ability to supervise and communicate with co-workers and direct reports in a productive and professional manner. Ability to meet the public and process complaints and inquiries in an efficient and courteous manner. Knowledge of city accounting procedures and regulations. Knowledge and ability to use computer applications related to billing and office productivity. Knowledge of municipal financial management systems and accounting software used for vendor payments, invoicing, and expense tracking. Ability to review invoices, verify charges, and ensure proper allocation of water utility expenses within enterprise fund accounts. Thorough understanding of utility billing practices. General knowledge of water meter reading, testing, installation, and maintenance practices sufficient to support billing and customer service operations. Minimum Qualifications: High school diploma or equivalent. (Associate degree or post-secondary education preferred.) Three to five years' professional experience in utility billing practices, customer service, and office administration. Three to five years supervisory experience in an office billing and customer service operation Knowledge of meter reading, installation, testing and repair methods and procedures (preferred). Or any equivalent combination of experience or training which provide the desired knowledge, skills, and ability. Examination Weight: 100% Oral Application Procedure: Apply on the City of East Providence Employment Website on ADP Workforce Now. Application Deadline: 01/13/2026 Date Posted: 12/30/2025 Submission Deadline Tuesday, January 13, 2026
    $64.7k yearly 13d ago
  • Office Manager

    SBJW Insurance

    Office manager job in Quincy, MA

    The Office Manager is highly organized and detail-oriented with strong multitasking skills. The office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams. Responsibilities Perform clerical, administrative, and secretarial responsibilities Coordinate staff activities to ensure maximum efficiency Maintain a safe and secure working environment Design and implement filing systems Ensure filing systems are maintained and current Establish and monitor procedures for record-keeping Ensure security, integrity, and confidentiality of data Oversee adherence to office policies and procedures Analyze and monitor internal processes Implement procedural and policy changes to improve operational efficiency Coordinate schedules, appointments, and bookings Monitor and maintain office supplies inventory Review and approve office supply acquisitions Qualifications Excellent planning and organizational skills with strong attention to detail Must have the ability to multitask and prioritize Ability to prioritize multiple projects and adjust workload accordingly; time management critical Must possess the ability to delegate authority and responsibility Ability to maintain a high level of confidentiality Ability to act and operate independently to accomplish objectives and the ability to work within a team Exceptional problem solving, analysis, and assessment with the ability to make good business decisions Excellent communication and interpersonal skills with the ability to foster effective working relationships High level of professionalism Highest level of integrity YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.
    $40k-61k yearly est. Auto-Apply 60d+ ago
  • Hospital Office Manager

    Petco Animal Supplies Inc.

    Office manager job in Smithfield, RI

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. * Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. * Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. * Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. * Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy. * Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed. * Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. * Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. * Interface and collaborate with Petco store team to drive a seamless complete care customer experience. * Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. * Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule * Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: * Patient care always comes first. * Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. * Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. * Collaborate with the Retail Team to drive a positive cultural and cohesive team environment * Provide backup front desk support as needed including answering telephones. * Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: * 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. * Must have excellent written and verbal communication skills. * Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have telephone etiquette and basic computer skills. * Must be a team player willing to continue learning, offer creative ideas and accept continual change. * Basic computer skills i.e. Microsoft Office suite Desired Requirements * 3- 5 years previous experience working in veterinary practice * Previous P&L management * Bachelor's degree or equivalent experience * 3+ years in a management role, including customer service * Reporting and data analysis experience * Veterinary Assistant/Technician experience in positions of increased responsibility * Licensed Veterinary Technician or Certified Veterinary Assistant (not required) * Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. * Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. * Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $37k-57k yearly est. 50d ago
  • Office Manager (Part-Time)

    Schernecker Property Services 4.3company rating

    Office manager job in Needham, MA

    What we do at SPS: Schernecker Property Services (SPS) is a specialized exterior restoration company helping condominium association boards plan and save money. We are a growing company committed to our mission of delivering the highest-value, long-term solutions to our clients and their communities. What our Office Manager will do: The Office Manager (Part-Time) is the go-to person for the office. Your work hours will be between 10 and 15 hours per week. A detailed description of the roles and responsibilities to be performed are below. How our Office Manager will succeed: A successful Office Manager balances their responsibilities through excellent time management skills and a strong commitment to “doing the job right.” Supervised by the Executive Assistant to the CFO, the role is a part-time, hourly position. Key qualifications: Self-motivated: Is disciplined. Sets and works to achieve goals without needing to be managed. Identifies and overcomes obstacles and sees tasks through to full completion. Reliability: Delivers as promised. Meets deadlines. Gets the job done right the first time. Willing and able to work as needed to accomplish necessary tasks and goals. Organization: Is able to prioritize, coordinate, and manage multiple projects at once. Can switch gears from a normal workflow to a fast-paced schedule when time-sensitive requirements arise. Attention to Detail: Prioritizes precision and quality over quantity and speed. Pays close attention to detail. Team player: Works harmoniously with co-workers and clients with a team-first attitude. Communication: Has excellent oral and written skills. Builds and maintains strong working relationships with clients, vendors, and employees. Roles & Responsibilities Lobby/Reception Area Greet employees and visitors and assist them as needed Keep surfaces clean and organized Process and distribute mail and packages Rotate seasonal décor Direct incoming calls to the appropriate individuals Meeting & Conference Rooms Neat, clean and organized with minimal clutter Chairs lowered and pushed in Dry-erase board(s) are clean, and supplies are in good condition Offices, Dog Bones, Workstations & Phone Rooms Organize unnecessary clutter and work with employees to maintain order Confirm the lights are on the correct schedule for automatically shutting off Office Supplies/Postage Meter/Copiers Replenish office supplies; perform inventory and place orders as needed Check the postage meter balance and confirm there are no error messages Monitor the copiers for error messages and notify IT Team of any issues Refill the copier paper, replace toner cartridges, drums, etc. Kitchenette Ensure the kitchenette is neat, clean, and organized with minimal clutter Replenish coffee, snacks, drinks and other supplies as needed; place orders as needed Remove older items from the refrigerators to prevent spoilage Keep cabinets, shelves and cupboards clean and organized Bathrooms & Storage Closet Ensure all four bathrooms are neat, clean and well-stocked Confirm the small cabinets in each bathroom contain extra stock Confirm the storage closet also contains extra stock Maintenance & Repairs Work with the cleaning company to ensure proper service is provided Schedule carpet cleaning and window washing Check blinds for functionality and condition Inspect painted surfaces for touch-ups Periodically check thermostat settings and adjust them to maintain comfort Trash Ensure dumpsters are emptied according to the schedule Ensure trash and recycling are placed in the correct bins Maintain cleanliness around the dumpster area Employee benefits: Part-time employees who meet the plan's eligibility requirements are eligible to contribute to the SPS 401(k) plan. Pay range: $23.00 - $25.00/hour
    $23-25 hourly 60d+ ago
  • Manager - Business Growth Enablement

    American Express 4.8company rating

    Office manager job in Providence, RI

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021305
    $103.8k-174.8k yearly 55d ago
  • Manager, Branch Office - NS Newport

    Navy Federal 4.7company rating

    Office manager job in Newport, RI

    To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Three years' experience in grade level 76 (or higher) or applicable external experience Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience Experience in leading and managing in diverse and complex operational environments Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts Advanced knowledge of functions relating to cash and ATM operations Working knowledge of financial institution and lending practices, principles and regulations Working knowledge of retail banking industry best practices Experience in member/customer service operations Experience in responding to requests regarding complex financial information/data Experience in supervising and leading employees Experience in training and developing staff Exposure to developing/maintaining community and command relations Ability to manage multiple priorities independently and/or in a team environment Effective skill analyzing statistics and reports to determine business performance and trends Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions Effective skill interacting with staff, management, vendors and members diplomatically and tactfully Effective verbal and written communication skills Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience Working knowledge of Navy Federal products, services, programs, policies and procedures Hours: Available Monday - Saturday: hours based on business needs. Location: 657 Peary Street, Newport, Rhode Island 02840 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits Manage staff to ensure vault opening, closing and balancing procedures are completed Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events Oversee recruiting/selection, on-boarding and initial training of team members Administer budget, purchasing, tracking and records retention for business expenses Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services Promote member service excellence and lead team to deliver quality service Liaise with other branches to support business growth and continuity of regional operations Analyze reports and conduct trend analysis to optimize business performance Analyze and solve problems without clear precedent Ensure compliance with all security, safety and emergency preparedness procedures Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc. Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations Perform supervisory/managerial responsibilities: Manage daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ensure efficiency of operations Perform other duties as assigned
    $61k-75k yearly est. Auto-Apply 15d ago
  • Business Manager, Supply Chain

    Dana-Farber Cancer Institute 4.6company rating

    Office manager job in Brookline, MA

    This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Reporting to the Vice President of Supply Chain, the Business Manager plays a key role in the business management of the Supply Chain Division. Working closely with the Associate VP, Directors, and Senior Managers in the Supply Chain Division, the role provides high level business, analytical, project management, and financial integrity assurance to enhance and optimize DME billing and compliance with Friends Place, support inventory management processes in Supply Chain and Retail Shops. The Business Manager will be responsible for identifying, planning and managing effective billing in accordance with federal, state and payor guidelines. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities:** - Oversees all aspects of financial and business analytics. Develops financial performance objectives, ensures successful implementation, maintains key metrics, and dashboard reports that will regularly inform leadership of supply chain financial performance. - Develops and manages the supply chain budget, including forecasting and reporting. Performs complex financial analyses and presents results to leadership. Recognizes and devises strategies to improve financial performance. Coordinates regular financial reports to leadership. - Under direction of Supply Chain leadership and institutional contracting officers, consults and participates in the negotiation of contracts and other agreements impacting expense, reimbursement, or revenue. - Manages billing operations for Friends Place in collaboration with the office of general counsel, revenue cycle, and billing compliance and Supply Chain leadership. Ensures compliant and timely billing practices for services and supplies provided or sent out by Friends Place. Performs and documents routine billing audits. Stays abreast of current trends in DME billing and compliance. - Develops and maintains effective collaborative working relationships with internal and external clients, business partners, and vendors. - May manage or participate in special projects. - Performs other related duties as required. **Knowledge, Skills and Abilities:** - Strong understanding of accounting, retail operations, and DME regulatory requirements. - Excellent financial management and analytical skills. - Proven leadership and team management abilities. - Strong communication and interpersonal skills. - Demonstrated ability to function as a team leader as well as a team member; ability to foster an inclusive and equitable work environment. - Ability to identify systemic approaches to solving problems in a fast-moving, constantly changing environment; ability to manage complex issues and workflows and make decisions. - Ability to ensure all plans and programs are following Federal, State, and private accrediting agencies. - Proficient in relevant software and technology including Microsoft Office programs (Word, Excel, PowerPoint). - Knowledge of Epic scheduling and charge processing. **Minimum Job Qualifications:** Bachelor's degree in business administration, healthcare management, or related field required. Master's degree in healthcare administration preferred. 5 years of relevant experience in analytical, accounting, revenue cycle, and/or process improvement roles required. Supply Chain operations including inventory and P2P experience strongly preferred. Knowledge of Durable Medical Equipment coding, billing systems, and compliance preferred. Basic knowledge of CMS, Medicare, Medicaid, and commercial insurance billing principles preferred. **Supervisory Responsibilities:** None **Patient Contact:** No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $94,300.00 - $110,700.00
    $94.3k-110.7k yearly 10d ago
  • Dental Office Manager

    42 North Dental

    Office manager job in Braintree Town, MA

    This is a Full-Time Dental Office Manager role. The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office
    $59k-86k yearly est. Auto-Apply 60d+ ago

Learn more about office manager jobs

How much does an office manager earn in Tiverton, RI?

The average office manager in Tiverton, RI earns between $30,000 and $70,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Tiverton, RI

$46,000

What are the biggest employers of Office Managers in Tiverton, RI?

The biggest employers of Office Managers in Tiverton, RI are:
  1. Family Health Care Ctr-Sstar
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