Office manager jobs in Towson, MD - 400 jobs

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury. With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings. Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum Job Description What you will be doing: Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas Consistently offer professional, friendly and engaging service Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front Office Managers in accordance to productivity guidelines Assist with bi-weekly payroll Participate and lead the hotel upgrade program Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation Train Front Office Ambassadors and Assistant Front Office Managers in all front office aspects Assist guests regarding hotel facilities in an informative and helpful way Assist and follow up with any guest inconvenience Review processes and procedures, looking for area of opportunity and putting in place improvement plan Work with Rooms Operations Manager on action plan to increase employee engagement Follow departmental policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous leadership experience in a similar role required A minimum of two year's Front Office management system required Highly responsible and reliable University/College degree in a related discipline preferred Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of the Position (include but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, ramps Additional Information Your team and working environment: Opportunity to work with a diverse group, representative of over 20 countries worldwide Experienced group of individuals to train and hone innate skills and abilities Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more... This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Benefits Medical, Dental, Vision 401K - after one year Tuition Reimbursement Responsibilities Always treat guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Supervises the Front Office Department - Lobby Hosts. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Hotels values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts. Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts performance reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same day rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Education * Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Hospitality Diploma or Degree preferred. Minimum 2 - 3 years in a management position. Hospitality or customer service. Opera experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $19 - $22 / Hour PLUS 2 Potential Incentive Opportunities -Report Card Bonus - Up to $300/ month -Quarterly bonus At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits, and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail-oriented Experience in sales

Office Coordinator . Our client, a well-respected builder, is seeking a part time (32 hours a week) Office Coordinator to support our corporate office in downtown Bethesda. This role is ideal for someone who values consistency, organization and taking pride in being the person who keeps everything neat and running smoothly. You will be the first point of contact for visitors. Behind the scenes, ensuring our office feels organized, tidy, stocked, professional, and ready every day. If you love helping people, notice the little things, and enjoy being the go-to person others rely on, you'll thrive here. Office & Workplace • Manage the front desk and serve as the first point of contact for employees, visitors, and vendors • Keep shared spaces tidy, refreshed, and presentable-conference rooms, kitchen, supply areas, and reception • Manage weekly orders of office supplies, kitchen supplies, beverages, snacks, and other essentials • Restock and organize the vending machine and ensure everyday office items are available and easy to find • Maintain a clean and tidy office by regularly resetting kitchens, conference rooms, and shared spaces throughout the day • Coordinate breakfast/lunch orders or meeting catering as needed • Handle mail, deliveries, and shipping coordination; assist with basic invoice processing and supply tracking • Ensure printers/copiers are stocked (paper, toner coordination) and keep printing stations ready for daily use • Act as the go-to person for office-related questions, vendor coordination, and facility needs Interviews & Candidate Experience • Welcome interview candidates upon arrival and ensure they feel comfortable and supported • Coordinate interview day readiness: meeting rooms prepared, water/coffee available, spaces reset • Print and organize interview folders/packets including resumes, schedules, and interview materials • Support an interview experience that feels polished, professional, and well-run Events & Team Support • Support office and team events by assisting with planning, ordering food/supplies, and day-of setup/cleanup • Help create a positive culture in the office through thoughtful details, organization, and hospitality • Assist with celebrations and team moments (birthdays, milestones, internal gatherings) Who You'll Work With You'll collaborate closely with employees across the office and coordinate with external partners such as building management, vendors, delivery teams, maintenance partners, and other service providers. This role offers lots of in-person interaction while also giving you the independence to manage your day and take ownership of the office environment. You bring: • Strong organizational skills and a high level of initiative-taking • A service-minded, solution-oriented approach • Ability to create structure and consistency in a busy environment • Confidence in a front-facing role with professional and friendly communication • Strong follow-through-you don't just start tasks, you finish them • Experience supporting office events and day-to-day office operations • Comfort coordinating vendors and working with building management • Experience supporting interviews, candidate experience, or team scheduling materials Your Track Record • You bring positive energy and help others feel comfortable the moment they walk in • You're reliable, consistent, and proud of creating a workspace that feels welcoming and polished • You take initiative and naturally notice what needs to be refilled, organized, cleaned, or improved Schedule This is a part-time (32 hours/week) role, working Monday - Thursday from 8:30 - 5:00 pm at our corporate office in Bethesda, Maryland. This role does not offer remote work opportunities. The anticipated annual salary for this position is approx. $55,000+ plus bonuses. Our client offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and other employee programs. Interested? Apply today!

Government of the District of Columbia Office of the Chief Financial Officer (OCFO) ERP Applications Support Manager $122,503.00 - $157,830.00 This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements. Duties include, but are not limited to: Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches; monitoring project team progression Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production Managing and resolving ERP and EPM Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders Performs other related duties as assigned Minimum Qualifications Six (6) years of progressive experience performing the related duties and responsibilities such as overseeing financial systems and processes; managing functional analysts to ensure resolution of system issues; leading business teams to implement system enhancements; providing project management oversight; and experience supporting Oracle-based solutions with a comprehensive understanding of the functionality of Oracle Cloud ERP and EPM. Must have knowledge of public sector accounting and municipal financial operations. For initial review, please select the apply button or send your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024 or to The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

Why You Want To Work Here: We are seeking a highly organized and detail-oriented Office and Seminar Coordinator to join our team. This entry-level position is perfect for recent graduates looking to start their career in a dynamic and supportive environment. Responsibilities of the Office and Seminar Coordinator: Coordinate and schedule seminars, meetings, and other office events. Manage office supplies, equipment, and overall office maintenance. Assist with administrative tasks such as answering phones, responding to emails, and managing calendars. Support the preparation and distribution of seminar materials, including presentations, handouts, and digital content. Greet and assist visitors, ensuring a professional and welcoming environment. Collaborate with team members to ensure the smooth operation of office functions. Maintain accurate records of seminar attendance, feedback, and other related data. Qualifications of the Office and Seminar Coordinator: Bachelor's degree in a related field preferred. 2-3 years of experience in an administrative or coordination role, association or nonprofit experience a plus Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving.

Job Description Are you a proactive, detail-obsessed professional who thrives on keeping a fast-paced executive focused, on time, and operating at peak productivity? We're looking for an elite Office Manager to support our dynamic, high-growth real estate brokerage offices in DC and Montgomery County. What You'll Do: Be the lead support on the ground in the office! Coordinate meetings with organizational stakeholders Help coordinate, communicate, and execute impactful events and trainings Leverage social media to tell the stories of success across the organization Communicate across teams and externally on behalf of the President Support operations and reporting for listings, contracts, and expense tracking Who You Are: Master of calendar management, communication, and follow-through Strong social media and writing skills Organized, intuitive, and highly discreet Tech-savvy with Google Workspace, project management tools, and CRM platforms Thrive under pressure and love helping visionary leaders stay grounded Why Join Us? We're building something special-high growth and deep impact. You'll be at the heart of the action, working alongside leadership and helping shape the next chapter of our brokerage's growth. Compensation: $60,000 - $70,000 yearly Responsibilities: Work with an executive to prepare for meetings and record minutes Report incoming information like phone calls, messages, memos, and emails to an executive Ensure basic bookkeeping duties are completed Other assistant duties as assigned from executives such as pick up orders, and other personal assistant tasks Serve as the main contact for high-level executive Qualifications: At least 2+ years of experience as an executive assistant, or experience performing supportive duties Experience handling confidential information and adhering to strict deadlines Must be comfortable using Microsoft Office Excellent communication skills, time management skills, interpersonal skills, and organizational skills Must have graduated high school or received an equivalent certificate of completion About Company Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages, ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company's growth. Through a constantly expanding, diverse, and talented team, we successfully deliver on our commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue our growth, so do our Agent Enterprisers; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!

Bethesda Dental Specialists is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Job DescriptionSeeking a Licensed Insurance Office Manager with organization skills that is a highly motivated , energetic individual, okay with working solo and/or with limited team members. Manages day to day operation and limited staff as well as produces sales. Property and Casualty experience and license a must. Compensation & Benefits:-Total Compensation $50,000 to $90,000 based on prior experience and achievements (includes base pay and commissions)-Unlimited commission structure-Bonuses-PTOProfessional Responsibilities: Contact prospects and current clients to generate interest Create and facilitate sales presentations to potential and existing clients Conduct needs based marketing interviews Establish contacts with external businesses to create professional referral relationships Accurately prepare forms and applications when required Maintain timely, consistent follow-up with customers and potential clients Answer phones and greet clients/walk ins Complete daily deposits Manage in office and remote team members Required Skills: Excellent people skills Capable of handling stress Multitask Quick learner Attention to detail Organized Capable of working alone or with a small team This Job Is Ideal for Someone Who Is: People-oriented -- enjoys interacting with people Achievement-oriented -- enjoys taking on challenges, even if they might fail Innovative -- prefers working in unconventional ways or on tasks that require creativity Job Type: PermanentPay: $50,000.00 - $90,000.00 per year

The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities * Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline * Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; * Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; * Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; * Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; * Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; * Evaluate and recommend revenue driving initiatives and monitor revenue performance ; * Recommend and implement approved changes that could improve service and increase operational efficiency ; * Ability to serve as Manager on Duty; * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; * Must be able to maintain confidentiality of information; * Perform other duties as requested by management, and * Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications * At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. * Supervisory experience required. * The ability to demonstrate exceptional Customer Service Skills. * Must be proficient in Windows and Microsoft Office. * Able to work long hours as sometimes required. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams * Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: * Paid Family Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid Long term Disability * 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep. Manages all aspects of the Front Office, operations, planning, budgeting, staffing and payroll. Provides leadership and support to all members of the Front Office. Implements and enforces the Hay Adams Standards of Excellence in all areas supervised. Essential Duties and Responsibilities 1. The Hay Adams handbook, the department operation manual and hotel policies and procedures are part of this job description. 2. Manage all shifts at the front desk, making sure all employees perform the tasks assigned to them. 3. Maintain a professional, service orientated environment at all times. 4. Implement and manage all standards relating to areas supervised. Monitor activities of all employees in the front office making sure they adhere to the guidelines set in the standards of excellence, employee handbook and hotel policies and procedures, correcting and coaching where needed. 5. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. 6. Aware of any VIP arrivals, special requests and repeat guests. Check accommodations, making sure any special requests are carried out, greet them on arrival and escort to room if appropriate. 7. Informs all front office staff of daily activities, VIP's arriving etc. 8. Scheduling and Payroll for front office employees. 9. Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Complete monthly forecasts and work as part of the Yield Management team to try and maximize revenue for the hotel. 10. Manage operating expenses and control purchasing for the Front Office. 11. Coordinate daily activities with hotel management team on a daily basis. 12. Constantly strive to improve and perfect service in the Front Office, through training, employee evaluations and timely reviews. 13. Hold monthly department meetings, keeping staff informed of activities in the hotel, reinforcing standards and promoting a strong team atmosphere. 14. Must be fully aware and able to re-enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Is a member of the hotel's emergency response team. Ensure staff is fully trained in emergency procedures. 15. Assist in ensuring that the Hotel's Green Team remains invigorated and the mission is upheld, communicated and enforced throughout the organization as a member of the Team. 16. Perform any other reasonable duties as required and directed. Qualifications To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory ResponsibilitiesThis position supervises all Front Office Employees, Assistant Front Office Managers, Guest Services Representatives, Concierge, Bell Staff, Overnight Manager and Night Front Guest Service Representatives, Door Person and Lobby Ambassador. Education and ExperienceHigh School diploma, general education degree, international equivalent or three to six months experience in a related field required. College degree preferred, previous front desk experience in a luxury property required. Previous supervisory/management experience required. Previous customer service experience required. General computer experience required. Hotel management computer systems experience preferred. Full American drivers license required. Language Skills Must have good knowledge of English, ability to speak clearly read and write. Must be able to listen or read instructions, memos, short correspondences and messages. Must have ability to write memos, correspondences messages and detailed reports. A second language preferred. Mathematical Skills Must have good mathematical skills, ability to add, subtract, divide and multiply six digit numbers with decimals. Ability to work out percentages and discounts. Must be able to produce and explain financial documents, daily reports, P&L accounts and budgets. Reasoning AbilityAbility to carry out detailed, involved instructions both written and oral, using common sense understanding required. Ability to deal with problems in a calm professional manner required. Ability to multitask handling many different issues at one time, prioritizing the issues and taking care of them. Physical Ability Ability to stand in a confined environment for long periods of time is required. Ability to use a computer screen for long periods required. Ability to spend long hours moving around , walking, sitting, standing and crouching while performing other duties. Must be able to work well under pressure and in emergency situations. Ability to occasionally lift bags up to 50lbs.The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; Evaluate and recommend revenue driving initiatives and monitor revenue performance ; Recommend and implement approved changes that could improve service and increase operational efficiency ; Ability to serve as Manager on Duty; Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; Must be able to maintain confidentiality of information; Perform other duties as requested by management, and Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. The ability to demonstrate exceptional Customer Service Skills. Must be proficient in Windows and Microsoft Office. Able to work long hours as sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: Paid Family Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Accidental Death & Dismemberment Company paid Short Term Disability Company paid Long term Disability 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Option Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid Vacation QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Answers inquiries pertaining to hotel policies and services Performs functions of the General Manager in their absence Assists General Manager in conducting staff meetings All other duties as assigned COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance Interpersonal - Maintains confidentiality Oral Communication - Responds well to questions; Demonstrates group presentation skills Team Work - Contributes to building a positive team spirit Written Communication - Writes clearly and informatively; Able to read and interpret written information Managing People - Makes self available to staff; Continually works to improve supervisory skills Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time Dependability - Commits to long hours of work when necessary to reach goals Initiative - Asks for and offers help when needed Planning/Organizing - Prioritizes and plans work activities; uses time efficiently Professionalism - Treats others with respect and consideration regardless of their status or position Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly What We Are Looking For: Preferably 1+ year of similar experience in Select Service or Extended Stay properties Brand Experience preferred. Knowledgeable in Inventories, Scheduling, and Ordering. Valid Driver's License. Open Availability. Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Option Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid Vacation QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Answers inquiries pertaining to hotel policies and services Performs functions of the General Manager in their absence Assists General Manager in conducting staff meetings All other duties as assigned COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance Interpersonal - Maintains confidentiality Oral Communication - Responds well to questions; Demonstrates group presentation skills Team Work - Contributes to building a positive team spirit Written Communication - Writes clearly and informatively; Able to read and interpret written information Managing People - Makes self available to staff; Continually works to improve supervisory skills Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time Dependability - Commits to long hours of work when necessary to reach goals Initiative - Asks for and offers help when needed Planning/Organizing - Prioritizes and plans work activities; uses time efficiently Professionalism - Treats others with respect and consideration regardless of their status or position Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly What We Are Looking For: Preferably 1+ year of similar experience in Select Service or Extended Stay properties Brand Experience preferred. Knowledgeable in Inventories, Scheduling, and Ordering. Valid Driver's License. Open Availability. Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.

Min Compensation USD $45,000.00/Yr. Max Compensation USD $56,625.00/Yr. Why We Need Your Talents: As assistant front office manager, you are responsible for supervising and administering the daily operations of staff, scheduling, and office-related duties. Strong communication skills are valuable as you communicate with office employees, customers, and different departments. A good front office manager is also comfortable working in fast-paced and high-pressure situations. Responsibilities Where You'll Make an Impact: * Supervise the performance of Assistant Front Desk Office Managers, Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons. * Developing and managing the Front Office budget. * Ensuring the safety and security of employees and customers. * Working closely with our sales department to maintain the highest occupancy level. * Achieve measurable goals to ensure guest service/satisfaction. * Participate in the hiring process of Front Office staff to ensure the best selection * Review staffing levels and delegate assigned responsibilities. * Review rooms activities and promotional status with Director of Hotel Operations. * Monitor and adjust performance to local and national competition. * Meet with departmental directors and managers as necessary. Skills to Help You Succeed: * Able to read and interpret instructions and directions for guests * Able to communicate without impediment with guests and staff in all areas relating to guest service. * Profound experience in customer service٫ office management and basic bookkeeping procedures * Good organizational٫ multitasking and problem-solving skills * Strong communication and interpersonal skills Qualifications Must-Haves: * High School education or equivalent * Five (5) to seven (7) years of experience in a high volume hotel, front office, reservations or room division management with a 4-year degree in a related field or equivalent work experience. * Must be able to comply with all state gaming regulations, which may include obtaining a license. Physical Requirements: * Lifting and carrying to 50lbs * Pushing/Pull up to 100lbs * Some Bending/kneeling * Frequent walking and standing * Some Sitting * Climbing steps What We Offer Perks We Offer You * Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include: * Free Basic Life Insurance * Free Short Term & Long-Term Disability * Generous retirement savings options * Paid Time Off * Tuition Reimbursement * On-site Wellness center for Team Members and eligible dependents (Maryland Property only) * Training and pathways for career growth * Robust Rewards & Recognition Programs * Annual Merit Based Pay Increases * Discretionary Performance Bonuses * Discretionary Service Bonuses * Free parking * Free food and discounted meals * Live! Hotel, Food & Beverage, and Entertainment Discounts Life at Live! Individuals chosen to be part of the Live! Team can expect: * To be part of an exciting experience unlike any other in the market. * To be given the power and responsibility to put service and community first. * To come together as a strong team, while valuing and celebrating our diversity. * To be given the tools, resources, and opportunity to grow in their career. * To work hard and have fun. * Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. * The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! * Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. * You will work in an environment where smoking is allowed.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $19 - $21 / Hour PLUS 2 Potential Incentive Opportunities -Report Card Bonus - Up to $300/ month -Quarterly bonus At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented

Job Description The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.