Office Manager- Bright Smiles Dental
Office manager job in Virginia
At Bright Smiles Dental, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.
We're growing and looking for outstanding professionals to join our team.
Office Manager - Lead & Support the Team
Why You'll Love Working With Us:
We take time to get to know our patients and provide care that's personalized and thoughtful.
You'll join a supportive team that values collaboration, communication, and growth.
We're committed to clinical excellence and making a positive impact every day.
What You'll Do:
Manage day-to-day office operations, scheduling, and front desk flow
Oversee insurance processing, billing, and team performance
Foster a strong, patient-focused culture in the practice
What You Need:
Experience managing a dental office
Solid understanding of insurance and dental software systems
Leadership, organization, and communication skills
Benefits We Offer:
Paid Holidays and Paid Time Off (PTO)
401(k) Retirement Plan
Health and Vision Insurance
Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
Supplemental Coverage (Disability, Critical Illness, Accident)
Paid Scrub Allowance
Career Growth and Development Opportunities
At Bright Smiles Dental, you're not just taking the next step in your career, you're joining a team that values quality care, respect, and long-term success.
We're proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.
Apply today-we'd love to meet you!
Auto-ApplyDental office Manager/Administrator
Office manager job in Fairfax, VA
Private Dental practice in Fairfax VA looking for an exceptional Dental office manager and offers ultra-competitive benefits package and compensation of $38-$45 per hour (40 hrs/wk) plus performance based commissions/ MUST HAVE DENTAL OFFICE MANAGEMENT EXPERIENCE.
Do you like to be part of an energetic, growing and state of the art private dental practice? Do you want to be fulfilled while helping our community achieve oral health? Join our friendly, patient-centered, progressive (strong commitment to CE) and team-driven practice. We are hiring an experienced Dental office manager. This person will oversee the daily operations of the practice while managing employee relations, patient relations and achieving operational goals. They will also be responsible for office profitability by managing patient scheduling, staff productivity, collections and receivables. Additional responsibilities include stimulating practice growth by supporting marketing, sales and promotional events. All aspects of the job require an exceptional level of customer service and communication skills. Must have knowledge of working with different insurance companies (PPOs only). We only consider resumes with extended experience in a Dental practice management environment.
Our Philosophy: We are a full-service dental practice looking out for our patients' Complete Health using the most thorough care available. On a good day we create smiles and on a great day we change lives! We empower our team to inspire our patients to live healthier lives :)
Ideal Candidate:
2 + years of experience in managing a dental practice
Eagle Soft practice management software experience
Is driven and committed to continuing growth
Is a team player
Has the ability to think outside the box, create better processes and collaborate when necessary
Operates with integrity
Compensation: Pay: $38-$45/hour + commission based bonus system
Benefits:
Medical insurance
Dental benefits
Paid Major Holidays (Christmas, New Years, Memorial Day, Independence Day, Labor Day, and Thanksgiving Day)
Vacation Days (accrue after one year of active employment)
Yearly Uniform Allowance
Christmas Bonus
Birthday Celebration with the team
401k Retirement benefits
Profit Sharing plan
Job Responsibilities:
Act as the liaison or case manager between the practice and the patients.
Meet with the Doctor on a weekly, monthly and annual basis to update and review the practice's performance.
Lead the monthly team meeting. Prepare an agenda in advance and bring it to the meeting.
Manage vacation requests/approvals, office calendar, and team attendance.
Monitor team morale. Look for places to acknowledge the Doctor, Team, and Patients on what is going right in the practice.
Notify departmental heads and/or team of any changes or new communication within the Practice.
Managing of patient accounts, sending out statements and AR
Daily tasks also include managing patient coordination and scheduling, insurance verification, treatment plan presentation.
Office/Facility Manager
Office manager job in Springfield, VA
Job Description
Computational Physics, Inc. (CPI) is looking for a full-time HR Generalist to join our growing team.
The Office/Facility Manager role oversees CPI offices or facilities at three or more different locations across the United States. As the CPI facilities Manager, you will work with on site staff to ensure that our offices and facilities are appropriate for the work being conducted at each site, that they are safe and efficient spaces for our employees, and that they are appropriately provisioned to support daily operations.
Duties and Responsibilities:
Oversee all building functions and ensure the safety and efficiency of facilities.
Collaborate with building management to ensure proper upkeep of physical structures and systems, including implementing preventative maintenance programs.
Support all aspects of office or facility relocation
Manage facility lease renewal, subleasing, and lease terminations.
Manage budgets related to facility operations and maintenance.
Support customers in managing remote research and development facilities
Coordinate with and manage external contractors and vendors
Provide front desk support for CPI headquarters in Springfield, VA.
Ensure general office supplies and equipment are stocked and maintained.
Qualifications/Education/Experience:
Five to ten years of building or office management expertise
Strong leadership, business, and administrative skills
Ability to manage multiple tasks and prioritize workloads
Excellent communication and negotiation skills
History of taking initiative and working independently.
Strong relationship-building skills
Proactive approach to problem-solving
Customer service oriented, collaborative work style with proven ability to work effectively across departments.
Expert knowledge of office software and technology.
About CPI
We love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.
CPI is an employee-owned company - our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.
Why Work for Us?
Competitive salary and comprehensive benefits
Positive, upbeat, and transparent company culture with opportunities for self-development and career advancement
Employee-owned small business that allows team members to learn from each other and take ownership
Professional development support including conference attendance and certification training
Benefits
401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)
Disability insurance (short-term and long-term)
Flexible schedule
Flexible spending account
Health, Dental and Vision insurance
Life insurance
Paid time off
Parental Leave
Tuition reimbursement
CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Office Manager
Office manager job in Danville, VA
American Phoenix Pre-Weighed Chemical Packaging division operates from four strategic locations: Topeka, Kansas; Lawton, Oklahoma; Fayetteville, North Carolina: and Danville, Virginia. Initiated in 2004, American Phoenix designed, built and maintains it proprietary chemical weighing and packaging equipment. Pre-weigh services are utilized by large manufacturing companies requiring precisely weighed chemicals for use in rubber mixing. We provide both product reliability and economic value to a critical component of rubber mixing, that makes your process more efficient.
“This role is being posted in anticipation of upcoming business needs. The hiring timeline and decision are subject to change based on evolving business demands. The hiring manager will communicate the hiring and decision timeline to qualified candidates as more information is made available.”
OFFICE MANAGER DUTIES:
Recruits, interviews, and selects employees to fill vacant positions and assists Human Resources with onboarding applicants
Plans and conducts new employee orientation to foster positive attitude toward company goals/procedures.
Keeps record of insurance coverage, pension plan, and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.
Prepares employee separation notices and related documentation.
Keeps records of hired employee characteristics for governmental reporting purposes including employment verification.
Complies with company policies and promotes teamwork.
Manages payroll and timekeeping to send to Human Resources.
Maintains personnel records including confidential medical records and vacation requests.
Able to assist in the Liaison with Worker Compensation Carrier and responsible for reporting accidents and injuries.
Assist with safety meetings and maintaining safety records.
Issue safety violations, attendance write ups, and disciplinary actions.
Understands, promotes, and utilizes risk, opportunity management theories/processes relevant to human resources.
Control ISO Documentation/Maintain & Control ISO changes and training logs
Establish, implement and maintain the processes needed to meet ISO standards.
Monitor, measure, analyze and evaluate Internal performance.
Assist with audit CARs, and related document changes.
Conduct scheduled internal audits.
Report and suggest continuous improvement activities and system discrepancies.
Determine risks and opportunities for improvement.
Order office supplies and keep inventory of supplies.
Maintain/Control SDS binders.
Performs various other tasks as assigned by Plant Manager.
Our Benefits Include:
Health Insurance
Dental Insurance
401(K) with Company Match
Company paid Short-term and Long-term Disability
Company paid Life Insurance
9 Paid Holidays
Employee Assistance Program
Immediate PTO Accrual
2 Personal Days Annually
Optional Paid Shower Time at the End of Each Shift
Requirements
Must complete a drug test as well as a background check
Must have skills working with Microsoft Excel, Word, and PowerPoint
Understanding of confidentiality
Good verbal communication skills
Preferred Requirements:
ISO 9001:2015 experience (preferred)
Fast-paced recruiting experience 3 years (preferred)
Administrative assistant or Office Manager experience, 2-3 years (preferred)
This job describes the general nature and level of work performed by employees assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. Employees may be required to perform other job-related duties as requested by management. All requirements are subject to change over time and to possible modification to reasonably accommodate individuals with a disability.
CORP - Office Manager & Corporate Services
Office manager job in Dulles Town Center, VA
AVPORTS
Office Manager & Corporate Services
REPORTS TO: Chief Operating Officer
The Office Manager will support our corporate office operations and executive leadership by performing a variety of administrative tasks and providing support on critical operational functions that require attention to detail. This role bridges administrative, operational, and vendor-facing responsibilities and is ideal for someone who thrives on coordination, structure, and high-level support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Office Management
Will perform overall office management duties
Oversee office supplies, inventory, and procurement processes to support operational efficiency
Support the planning and execution of internal office events, meetings, and initiatives
Coordinate utility services and ensure uninterrupted operations, including invoice processing and vendor liaison
Coordinate with IT for internet, phone systems, and workstation setups
Ensure reliable Wi-Fi and troubleshoot minor tech issues
Manage parking passes and access control devices
Administer company credit cards, licenses and subscriptions
Manage relationships with mobile and internet providers
Serve as point of contact for FedEx, UPS, USPS and other service vendors
Keep inventory of equipment and office furniture
Manage printing and photocopier equipment
Stock and maintain inventory of office and kitchen supplies
Order business cards, uniforms, and PPE
Support corporate team with administration matters
Define, communicate and manage the operation and utilization of the office's common areas, equipment and assets, such as the reception desk, meeting room, shared booth, kitchen, and related equipment and supplies
Leadership Team Administrative Support
Provide high-level administrative support to senior executives and staff in office as needed, including organizing events (company lunches, holiday dinners, celebrations, etc.)
Assist with scheduling, meeting coordination, calendar management, and travel arrangements
Support editing and formatting Microsoft Office documents (incl. Word and PowerPoint) for management presentations
Company Operations
Serve as point of contact in the lease agreement obligations and manage the lease obligations, renewals, and other compliance documentation
Function as the point of contact with the landlord and other external property management or service providers
Coordinate with vendors or building management for plumbing, HVAC, lighting, and general repairs
Oversee janitorial services and ensure regular cleaning of all areas
Maintain all information seen, heard, read or written communication in confidential containment
Maintain organized records of contracts, correspondence, and operational documents
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+5 years of administrative support experience, with at least 2 years in an office management or similar role
Strong organizational and multitasking skills
Experience managing vendors, contracts, and corporate services
Proven experience managing office operations, vendor relationships, and administrative processes
Demonstrated ability to provide executive-level support, including calendar management, meeting coordination, and preparation of reports or presentations
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office technologies and collaboration tools (e.g., Teams, Zoom, SharePoint)
Experience managing confidential information with discretion
Prior experience in a multi-departmental or corporate environment strongly preferred
Preferred Attributes
Proactive problem solver with a service-oriented mindset
Excellent written and verbal communication skills
Discretion and professionalism in executive settings
Experience with Accounting, Administration and/or HR is preferred
Experience with SharePoint is preferred
EDUCATION and/or EXPERIENCE
Associate's degree in Business Administration, Office Management, or a related field required; Bachelor's degree preferred.
Equivalent combination of education and related experience will be considered.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to conduct instructions furnished in written, oral or diagram form. Ability to solve problems that involve specific factors within established procedures or guidelines.
GENERAL PHYSICAL ACTIVITIES
The role requires a combination of administrative and physical tasks to ensure the smooth operation of the workplace. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Standing and walking: Frequently required to move throughout the office to monitor operations, assist staff, and manage facilities.
Sitting: Prolonged periods of sitting while working at a computer or desk.
Lifting and carrying: Occasionally required to lift and move office supplies, packages, or small furniture items (up to 25 lbs).
Bending, reaching, and kneeling: Required for organizing supplies, accessing storage areas, and performing light maintenance tasks.
Climbing: May need to use step stools or ladders to reach high shelves
Occasional exposure to noise from office equipment or building maintenance.
May encounter varying temperatures depending on building conditions or outdoor errands.
WORK ENVIRONMENT
Work is primarily performed in a standard office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EOE DFWP
Auto-ApplyDental Office Manager (Richmond)
Office manager job in Richmond, VA
Job Description
The Role: Dental Dreams in Richmond, VA seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Business Office Manager
Office manager job in Falls Church, VA
Job Details Experienced Falls Church - DHA - Falls Church, VA Full Time 4 Year DegreeDescription
FEDITC, LLC is a fast-growing business supporting DoD, Defense Health Agency (DHA) and other agencies worldwide. FEDITC is proud & honored to provide these services.
Overview of position:
FEDITC is seeking an experienced Business Office Manager to be responsible for the successful performance of Business Operations and Executive Support Services (BOESS) in supporting the Assistant Director for Health Care Administration in Falls Church VA. All work is related to supporting and maintaining human resource and capital management information, including personnel recruitment, organization charts, performance evaluations, personnel awards, retirement, work-related timekeeping, and temporary duty assignments. Assist with the development of relevant military position descriptions; and developing and recommending force development plans to ultimately support the organization's strategic and tactical military personnel/manpower activities.
A United States Citizenship and an active Public Trust is required
This is an upcoming opportunity contingent on contract award with a projected start date of May 2025.
Responsibilities:
• Provide day-to-day operations support for staff comprised with military, civilian, public health service, and contract support personnel. Typical tasks include assistance establishing and supporting the in/out processing of all staff members; managing timekeeping and TDY assignments; updating of policy; managing personnel files and documentation and develop and maintain the Organization Chart.
•Assist with identification of positions to fill and manage the process for all hiring actions. Coordinate with military Personnel Services Division for military billets including (but not limited to) backfills and new requirements.
•Support the Government with Civilian and Military in-processing and out-processing, evaluations, and awards. Oversee performance management functions; assist with personnel objectives, assessments, and closeouts for all DOD personnel.
•Support training and awareness activities including those aligned with Manpower Individual Development Plan (IDP) activities.
•Manage and report on all aspects of military personnel and manpower actions, including but not limited to performance ratings, promotions, enlisted/officer personnel files, strength management, awards, requisitions, reductions, special pay contracts, retirements, separations, management change requests, organizational change requests.
•Utilize personnel and manpower automated systems supporting military personnel programs and retrieve data for studies, projects, and reports.
•Monitor readiness requirements for military personnel.
•Examine the current force structure, define gaps in education, training, experience; assist with defining long-term plan of action and supporting the execution of a sustainable human capital plan.
Other activities as required.
Qualifications
Experience/Skills:
Minimum 5+ years of experience.
Familiarity of the DoD and the Defense Health Agency is highly desired.
Provide guidance on strategic IM/IT workforce planning and human capital management.
Proficiency with business process development and improvement.
3-5 years' experience in strategic planning.
Possesses and applies expertise on multiple complex work assignments.
Ability to handle efficiently and effectively multiple and shifting priorities.
Education:
Bachelor's degree
Clearance:
Must be a US Citizen and have a Public Trust Clearance.
Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.
Front Office Manager
Office manager job in Chesapeake, VA
Job Details Chesapeake, VADescription
The Front Office Manager is responsible for: • Coordinates the daily operations of front office/ reservations to ensure that the services exceed the expectations of the owners/guests. • Ensures compliance with all policies, procedures and regulations.
• Monitors both the productivity and qualitative work product for the Guest Service Agents and Reservations.
• Determines and assigns work projects and priorities in response to occupancy and future reservation needs.
• Ensures that all quality standards are met.
JOB RESPONSIBILITIES
The Front Office Manager's primary responsibilities will include:
• Hire staff to ensure that all areas of responsibility are properly covered and within budget.
• Conduct orientation training of new associates to explain company policies.
• Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
• Prepare all schedules for the department and forwards same to senior management for approval.
• Inventories stock to ensure adequate supplies.
• Investigate complaints and takes corrective action.
• Prepare any reports concerning room occupancy, payroll expenses, and department expenses.
• Record data concerning work assignments and special projects and prepare periodic reports.
• Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
• Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
• Interact with fellow associates in a courteous and professional manner.
• Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
• Provides service in a highly professional manner at all times.
• Complete associate safety training in compliance with franchise procedures, regulations and the Front Office Manager.
• Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.
• Generate all department purchase orders and forwards same to senior management for approval.
• Attend weekly staff meeting
• Check periodically each day on any and all special project work.
• Participate with formation of department annual operating budgets.
• Ensure that the hotel maintains all standards as defined by any third-party affiliations (hotel franchiser) where applicable.
• Perform month end inventories in a timely and accurate manner.
• Ensure that all department employees receive comprehensive training as specified by the Operating Business Plan Assumptions.
• Enforce 100% staff compliance with uniform and grooming standards.
• Report unsafe work conditions/practices and safety/security violations in accordance with Company policy.
REQUIRED SKILLS AND ABILITY
• Demonstrated ability to work as a positive member of a leadership team, developing associates to their maximum potential and maintaining a supportive work environment.
• Ability to read and interpret common scientific and technical journals, financial reports and legal documents.
• Ability to respond to common inquiries or complaints from other departments, guests, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups, hotel employees and outside agencies/authorities.
• Ability to apply advanced mathematical concepts such as exponents, logarithms and permutations.
• Ability to apply mathematical operations in accomplishing job tasks.
• Can define problems, collect data, establish facts and draw valid conclusions form interpretation of extensive and varied technical instructions (in mathematical or diagram form).
• The employee must regularly lift and/or move up to 25 pounds.
• Specific vision abilities are required.
• Occasional maintenance of pool chemical levels.
REQUIRED EDUCATION AND EXPERIENCE
• Education - Requires High School diploma.
• Education (preferred)-Bachelor's Degree (B.S.) from four-year college or university.
• Education-Pool chemical maintenance certification.
• Experience - Two to three years related experience as a Front Desk Clerk, or equivalent combination of education and experience.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Office Manager
Office manager job in Radford, VA
Job DescriptionAnswering hospital calls, Scheduling Hospital follow up's, Transition of Care appointments. Scheduling Annual Wellness visits, Seeing what Care Gaps need to be addressed and scheduled. Receiving all documentation from hospitals, Rehabs, etc.
for provider review.
Checking on patients making sure they are okay and if they need anything.
Front Office Manager
Office manager job in Charlottesville, VA
Boar's Head Resort is seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our resort's front office. Candidates must have prior experience in luxury hospitality environments, particularly within 4- or 5-star properties. The ideal candidate will ensure exceptional guest experiences, manage staff effectively, and maintain high standards of service.
Key Responsibilities:
- Supervise front office staff, including concierge
- Ensure smooth check-in and check-out processes for guests
- Address guest inquiries and resolve any issues promptly
- Manage reservations and maintain accurate records
- Collaborate with other departments to enhance guest satisfaction
- Train and mentor front office staff to uphold service standards
- Monitor and manage front office budgets and expenses
- Implement and maintain front office policies and procedures
Requirements
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficient in hotel management software and Microsoft Office Suite
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Flexibility to work various shifts, including weekends and holidays
We offer a competitive salary and benefits package, along with opportunities for professional growth within our resort. If you are passionate about providing outstanding guest service and leading a dynamic team, we encourage you to apply.
Salary Description $75k- $80k yearly plus annual bonus
Manager Front Office
Office manager job in Virginia Beach, VA
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Now is an exciting time to join our growing team and a leading company in the vacation industry!
As a Front Office Manager, you will be responsible for providing leadership and guidance to front desk agents throughout the shift. Provides excellence in service while checking owners and guests in and out of the property and responding to inquiries regarding services following our brand standards throughout the duration of their stay. Conduct that demonstrates commitment and dedication to our Spirit of Service culture and our company Values is expected at all times.
Accountable for the effortless and seamless movement of guests in and out of the resort providing exceptional levels of guest service through the guests stay. Act as a liaison between the resort and timeshare guests/owners to ensure spectacular level of customer service.
Act as Manager on Duty on occasion and respond to emergency calls. Ensure all guests/owners are being treated in an efficient and courteous manner and that all Hilton Grand Vacation standards are being applied.
Facilitate the resolution of any concerns/complaints for the guest and/ or refer and follow-up with appropriate personnel
Responsible for training and direction of new department employees. Ensure all Front Office quality standards are complied with and that all policies and procedures are consistently applied. Work in conjunction with accounting to maximize accuracy.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guests' satisfaction
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest's expectations. Strong skills in inventory management.
Supervise the activities of the Front Office and ensure the timely completion of performance appraisals. Follows up on any team member issues that may arise.
Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
Carries out reasonable requests of management
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:
Associate's degree/College Diploma or equivalent experience
2 plus years management and/or supervisory experience
At least 2 years of related experience
Ability to read, analyze and interpret complex documents.
Ability to create and interpret business communications and reports. Minimally intermediate computer skills. At minimum basic mathematical skills.
Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
Excellent interpersonal and service skills.
Ability to resolve conflict, think on their feet, influence and mentor others.
Ability to work a flexible schedule including holidays & weekends
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
BA/BS/Bachelor's Degree preferred
VOICE Certified
4+ years of related experience
4+ years of management experience.
Why do team members like working for us:
Day 1 Benefit Eligibility
Competitive base pay
Recognition Programs and Rewards
Discounted travel programs
401(k) program with company match.
PTO, 10 Paid Holidays per year plus 2 floating
Paid Sick Days
Employee stock purchase program
Tuition reimbursement programs
Numerous learning and advancement opportunities
Auto-ApplyFront Office Manager -Embassy Suites Dulles
Office manager job in Herndon, VA
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Front Office Manager - Mid
Office manager job in Chantilly, VA
WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting.
Responsibilities
Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies.
Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained.
Track, coordinate, and support daily action items and taskers across executive-level front office operations.
Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings.
Manage staffing updates and support reporting functions through weekly/monthly updates including personnel metrics and operational summaries.
Assist with interagency agreement development and cross-functional collaboration.
Represent the office at stakeholder tasker meetings and support ad hoc front office requests.
Support compliance reviews, business process assessments, and stakeholder communications initiatives.
Required Qualifications
Bachelor's degree in Human Resource Management, Business, or related field.
6-10 years of professional experience in program coordination, records management, and administrative support roles.
2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment.
Strong knowledge of records management practices, file retention policies, and documentation control procedures.
Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership.
ACTIVE TS/SCI with POLY is required to start
Desired Qualifications
Experience in HR management, onboarding, and personnel security coordination.
Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases.
Certification or training in records management, HR compliance, or program/project management.
Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.
Auto-ApplyFront Office Manager - Mid
Office manager job in Chantilly, VA
WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting.
Responsibilities
Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies.
Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained.
Track, coordinate, and support daily action items and taskers across executive-level front office operations.
Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings.
Manage staffing updates and support reporting functions through weekly/monthly updates including personnel metrics and operational summaries.
Assist with interagency agreement development and cross-functional collaboration.
Represent the office at stakeholder tasker meetings and support ad hoc front office requests.
Support compliance reviews, business process assessments, and stakeholder communications initiatives.
Required Qualifications
Bachelor's degree in Human Resource Management, Business, or related field.
6-10 years of professional experience in program coordination, records management, and administrative support roles.
2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment.
Strong knowledge of records management practices, file retention policies, and documentation control procedures.
Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership.
ACTIVE TS/SCI with POLY is required to start
Desired Qualifications
Experience in HR management, onboarding, and personnel security coordination.
Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases.
Certification or training in records management, HR compliance, or program/project management.
Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.
Auto-ApplyFA200-Office Manager/Director of Administrative Operations
Office manager job in Norfolk, VA
Title: FA200-Office Manager/Director of Administrative Operations
Hiring Range: Commensurate with experience and credentials
Pay Band:
Recruitment Type: General Public - G
Job Duties
The Director of Administrative Operations oversees the day-to-day responsibilities for coordinating administrative processes and providing executive-level, confidential, and detail-oriented administrative support to the Director of Athletics, senior level athletics staff members, university officials, student-athletes, and the public; to include travel, electronic communication, and traditional correspondence. This position will support the Director of Athletics in external and internal committees' preparation, projects and speaking engagements and assist the Director of Athletics by providing research and reports on athletics department strategic initiative. The Director of Administrative Operations will also serves as a liaison to the MEAC Conference Office, NCAA, and other external and internal committees on which the Director of Athletics serves. This position will report directly to the Director of Athletics.
Duties include but not limited to providing administrative knowledge to develop successful office standards and will be responsible for screening and directing phone calls and visitors. Maintains the Director of Athletics calendar including scheduling and coordinating leadership team meetings. Prepares, processes and tracks payroll forms, onboarding paperwork, invoices, affiliation agreements, and other forms. Will assist game day operations and serves as an event coordinator for department meetings and athletics special events to prepare and deliver positive experiences for student-athletes, alumni and fans. The individual must regularly lift and/or carry up to 20 pounds and occasionally lift and/or move up to 30 pounds. Supervises and trains work study students as needed. Provides back up to other support staff.
EEO STATEMENT
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.
Minimum Qualifications
1. Candidate must have a Bachelor's Degree
2. Candidate should have at least three years of related experience in administrative operations
3. Strong time management, organizational, and attention to detail skills
4. Demonstrated ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved
5. Proficient with Google and MS Office, including Excel, and able to learn and utilize new software programs
6. Experience with virtual meeting platforms such as Zoom and Microsoft Teams
7. Excellent oral and written communication
Preferred Qualifications:
1. Minimum three years' experience working in Division I college athletics department/conference office/Higher Education
2. Experience with managing or hosting athletic/special events
Special Instructions:
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
Contact Information:
Name: Tanesha Chesson
Phone: **********
Email: *****************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.
Easy ApplyOffice Manager
Office manager job in Alexandria, VA
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
* Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
* Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
* Conduct performance reviews and compensation evaluations for the office team.
* Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
* Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
* Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
* Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
* Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
QUALIFICATIONS
* Industry related experience will be beneficial.
* Mangement experience required
* Favorable result on background check as required by state.
* Must be able to provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
* HSD or GED
* ABO, NCLE, LDO could be preferred
LICENSES AND CREDENTIALS
* None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
LOCATION
* Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyFront Office Manager
Office manager job in Hampton, VA
Holiday Inn Express Coliseum Central
Full Time
$250 Signing Bonus!
At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!
Be part of something great! JOIN OUR FAMILY where
People are Paramount
. #LHGWhereYouBelong
Landmark Hotel Group is seeking a Front Office Manager for the
Holiday Inn Express
located at
1813 W Mercury Blvd, Hampton, Virginia 23462.
Core Responsibilities:
Generate maximum financial performance of the Guest Service area. This includes responsibility for the generation of Transient Room Revenue and effective cost controls.
Provide guest service that meets or exceeds company standards.
The training and development of Front Office supervisory and line staff.
Maintenance of Computerized Reservation, guest information, point-of-sale systems and other related in-house systems as denoted by franchise affiliation.
Maintain Revenue controls
Qualifications:
Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
Experience working in a fast-paced environment
Morning, Evening, Holidays, and Weekend availability is required
Ensures uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information; protect company assets
Wellness Benefits:
Medical
Dental
Vision
Generous Paid Time Off
Colonial Life Supplemental Insurance
Planning for Future:
401(k) with company match
Life insurance
Manager In Training Program
Development Opportunities
Paycor's OnDemand Pay
Rewards:
Incentive based bonus program
Employee discounts
Discounts for friends and family
Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.
If this sounds like the place for you and you share the same values.... Join Us!
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
For more information about joining the Landmark Family, please visit ***************
Holiday Inn Express
1813 W Mercury Blvd
Hampton, Virginia 23666
Protective Services Support Supervisor
Office manager job in Richmond, VA
Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
* Virginia Retirement System (VRS)
* Language Incentive
* Referral Bonus
* Tuition Assistance Program
Description
The Protective Services Support Supervisor provides supervision to staff and to the youth at the detention center. Incumbents provide services to juvenile detainees such as classification, supervision, and counseling, and assist in the management of a secure detention center. Incumbents also provide supervision, training, and technical assistance to detention center paraprofessional staff. Work may include: planning and implementing programs for detainees; ensuring that staff is fully trained on policies and procedures; overseeing the admission and release of detainees; maintaining logs and records; providing counseling for residents during detention, including formulating goals and objectives of treatment; serving as a liaison between the detention center and parents, lawyers, courts, probation officers, schools, and the general public; generating reports; and leading and attending staff meetings.
As assigned, incumbents supervise paraprofessional and support level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
Duties include but are not limited to
TYPICAL CLASS ESSENTIAL DUTIES: These duties are a representative sample; position assignments may vary.
* Supervises the planning and execution of programs and activities for the detained youth. Oversees procedure of admissions and release of youths to and from the center.
* Oversees the daily physical care of detained youth.
* Provides counseling to detained youth on a daily basis. Formulates treatment goals and ensures goals are executed. Documents progress.
* Maintains log; records all activities occurring in the facilities; generates reports of daily operations for administration.
* Ensures staff are fully trained on policy and procedures in area of focus; leads and attends staff meeting to exchange information and ideas.
Qualifications, Special Certifications and Licenses
MINIMUM TRAINING AND EXPERIENCE:
* Associate's degree in human services, social work, criminal justice, business or related field
* Bachelor's degree is preferred
* Three years of experience, preferably in a secure detention environment
* An equivalent combination of training and experience (as approved by the department) may be used ot meet the minimum qualifications of the class
LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:
* First aid certification is required within a timeframe established by the City after initial hire date
* CPR certification is required within a timeframe established by the City after initial hire date
* A valid Driver's License with a satisfactory driving record is required
* A valid Commonwealth of Virginia Driver's License within 30 days of hire is required
KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.
Knowledge (some combination of the following):
* Computer programs such as Microsoft Office Suite
* Electronic databases and related software applications
* Mental health training, including the different behavioral needs of detained youth
* Office equipment such as computers, phones, etc.
* Proper search procedures and protocols
* Security operations and protocols to maintain safety and order
Skills (some combination of the following):
* Applying mechanical restraints properly
* Communicating with various internal and external departments
* Deescalating adverse and potentially out of control situations
* Investigating internal and external complaints
* Enforcing policies and procedures such as via unannounced and regular visits in the housing units
* Ensuring certain youths with prior connections or concerns stay separated from one another
* Generating reports including daily operations for administration
* Mentoring, teaching, and acting as a role model for subordinates and juveniles
* Maintaining logs and records of all activities occurring in the facility
* Operating various devices such as walkie-talkies, phones, and modular systems to aide with safety and security
* Overseeing daily operations and ensuring the safety of detained juveniles, youth counselors, and visitors at the detention center
* Training staff on policy and procedures as it pertains to working with detainees
* Schedule management
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly balance, stand, walk, talk, hear, see, and perform repetitive motions; frequently feel, push and reach; and occasionally climb, stoop, kneel, crouch, crawl, pull, lift, finger, and grasp. The working conditions may contain environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.
* Internal use: HR Generalist to review.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at ************************.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
Front Office Supervisor
Office manager job in Glen Allen, VA
Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
We are a company with a culture that understands relationships and Team First! We value professionalism and integrity as we work towards providing world-class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
You'll love working for us because: The People! You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with!
OUR COMPANY CORE VALUES
Team First, Own It, Relationship Oriented, Professionalism, Integrity.
POSITION OVERVIEW
The position involves a high level of guest interaction and serves as the first point of contact for all guests. The Front Desk Supervisor is responsible for assisting guests with check-in and check-out, answering and processing phone calls, and resolving guest concerns to ensure complete satisfaction. This role oversees front office operations to promote profitability, cost control, and exceptional service. Responsibilities also include managing room reservations, front office systems, supply inventories, staff scheduling, forecasting, and departmental budgeting to maximize revenue.
This industry operates seven (7) days a week, twenty-four (24) hours a day. Consistent and reliable attendance, in accordance with company standards, is essential for success in this position.
QUALIFICATIONS, EDUCATION & EXPERIENCE:
High School Graduate or General Education Degree (GED): or Work Equivalent
Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred
Minimum of 1-2 years of experience as a Customer Service Agent and Leadership role.
Communicate effectively with guests, management and co-workers.
Good understanding of the English language and communication skills both written and verbal.
Previous cash handling experience
Be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
RESPONSIBILITIES
Administer department orientation with new hires, conduct ongoing training with existing staff.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Always maintain positive guest relations and guest confidentiality. Work to resolve guest complaints, ensuring guest satisfaction.
Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.
Be familiar with all local attractions/activities to respond to guest inquiries accurately.
Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite situations.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards.
Print special requests report and block according to specifications.
Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short-term and Long-term disability
Company paid life insurance
Paid time off and holiday pay
Employee Assistance Program
Employee referral bonuses
401(k) retirement plan
Tuition reimbursement
Travel discounts
Opportunities for training, development, and career advancement
Incentive bonuses
Office Manager
Office manager job in Collinsville, VA
This individual is responsible for overseeing the day-to-day operational functions for the medical practice, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial oversight, office and, insurance administration, and personnel management duties.
Essential Functions:
Practice Staff Management
• Responsible for local human resources activities in consultation with corporate AVP Human Resources including staffing, time and attendance responsibilities.
• Creates and/or maintains employee orientation and termination protocols
• Provides leadership, guidance, and expertise to all staff members
• Effectively communicates departmental activities to the entire staff
• Establishes a high-performance team that is efficient, knowledgeable, service-oriented, sharing responsibility for attaining the goals of the practice
• Implements AVP corporate policies and procedures and ensures staff compliance
• Assists staff with individual development plans and opportunities
• Counsels and/or administers disciplinary action to employees as necessary in line with AVP policies
• Prepares the master schedule
Administrative and Financial Responsibility
• Partners with the Practice Manager to develop strategic, financial and tactical plans and objectives for the practice to meet outline objectives.
• Manages front office operations to maximize patient satisfaction, collection of payments, and customer service efforts
• Monitors departmental budgets, regulatory compliance, contracts and vendor relations.
• Prepares daily financial and insurance reconciliations.
• Orders clinical, office and stationary supplies, arranges for maintenance, repair, smooth functioning, purchase of new equipment for physicians and staff, including workstations, business and medical equipment at the office, including, copiers, fax, phone and ophthalmic equipment.
ESSENTIAL SKILLS AND ABILITIES:
• Ability to adjust communications to fit the needs and level of understanding of the receiver
• Ability to establish and maintain excellent client relationship, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters
• Ability to provide leadership and influence others
• Ability to solve problems and identify solutions
• Knowledge of ophthalmology services
• Knowledge of billing and insurance regulations
REQUIRED COMPETENCIES
1. Excellent judgment, dependability, and conscientiousness.
2. Demonstrated high ethical standards and integrity.
3. Demonstrated attention to detail
4. Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
5. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
6. Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed.
7. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
Education and Experience
1. Bachelor's degree in management or healthcare field
2. Five years progressive medical practice experience
3. Computer literacy especially with EMR systems
4. Knowledge of medical practices, terminology, and reimbursement policies
PHYSICAL DEMANDS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms, ability to keep hand and arm steady while moving your arm or while holding your arm and hand in one position; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 50 pounds occasionally.
Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception.
Work environment: Setting typical of an optometry practice with office type features.
JOB DETAILS & BENEFITS
• Seeking full-time applicants
• Full-Time employees are eligible for:
• Medical, Dental, and 401(k) through the company
• Generous PTO plans and paid holidays
Auto-Apply