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Office Manager Jobs in Westfield, IN

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  • Office & Customer Service Manager

    Off Leash Construction

    Office Manager Job 5 miles from Westfield

    Off Leash Construction is a dynamic and rapidly growing construction company that has experienced incredible growth in our first 18 months of business. Our success is driven by a fun, committed team that delivers high-quality projects with precision and efficiency. We foster a collaborative work environment where innovation, organization, and proactive problem-solving are valued. With lots of growth opportunities ahead, this is the perfect time to join us and build a rewarding career. Our strong track record of promoting and incentivizing high performers means that your hard work and contributions won't go unnoticed. If you're looking for a place where you can grow, make an impact, and be rewarded for excellence, Off Leash Construction is the perfect fit. Position Overview: We are looking for a detail-oriented, organized, and systems-driven Office Manager to oversee daily administrative operations. This role will manage scheduling, client communications, and office organization while supporting the team in optimizing processes. The ideal candidate will be a go-getter who is tech-savvy, proactive, and eager to grow with us. Key Responsibilities: Manage scheduling, client communications, and office organization Answer phones, respond to emails, and ensure exceptional client service Support project management by tracking deadlines and deliverables Improve workflows and implement repeatable processes Utilize business technology tools (Gmail, Slack, project management software) Qualifications: Experience in administrative, office management, or client service roles Strong organizational skills with a detail-oriented, systems-oriented mindset Proficient in Gmail, Slack, and project management tools (e.g., Asana, Trello) Quick learner with excellent communication and multitasking abilities Proactive problem-solver with a go-getter attitude and desire to grow A note on compensation: Pay will be hourly, paid through bi-weekly payroll service (Gusto). Pay range is negotiable but Off Leash Construction has always been competitive, and in particular, rewarded those who perform well in the role.
    $30k-42k yearly est. 7d ago
  • Branch Administrator

    Cetera Financial Group 4.8company rating

    Office Manager Job 19 miles from Westfield

    The Office Support Associate (aka Branch Administrator) acts as an Office Coordinator to ensure smooth daily administration and operations support to a financial services branch office. This person will support the Branch Manager (BM) and Assistant Manager (AM) by creating a welcoming and supportive environment for existing and new financial professionals, clients, and branch associates. What you will do: Work alongside the Branch Manager to assist in the daily operation of the branch office in accordance with the branch's annual business plan and associated goals. Act as a liaison between Cetera's home office and the local branch office Responsible for supporting Branch Management with recruiting efforts to ensure contacts, follow-up and meeting activities exceed weekly office goal expectations while ensuring all notes are entered in tracking system (Sales Force). Support Branch Management with the Intern Program and potential Career Pathing Program by acting as a resource for participants for access to systems, office supplies, etc. Assist as a resource during the onboarding of new Financial Professionals and new Branch Associates to create a welcoming and informative experience. Partner with the Branch Manager in growth activities, which include but are not limited to coordinating client events, seminars, marketing campaigns, wholesaler presentations, etc. Maintain detailed notes in tracking system (SalesForce) related to coaching discussions held with Financial Professionals. Assist with adoption of Cetera Assets/Programs (RightBridge, Marketing Central, Pentameter, Leading Response, etc.) with New and Existing Financial Professionals and Sales Assistants. Create a welcoming environment for clients visiting with their Financial Professional in the Branch. Maintain Office Supplies to ensure smooth ongoing branch operations. Aid Branch Management in presentations and report needs. Mail and package delivery processing (incoming/outgoing). What you will have: 2 years in an administrative or customer service role High School Diploma or GED Strong time management skills Excellent written and verbal communication skills Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs, such as Sales Force What is nice to have: Financial services background is preferred College degree preferred Series 7, 63/65 or 66, and Life, Accident, Health and Variable Contracts Insurance License Lines is preferred, but not required Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors and Managers Self-starter, productive, works well with a team and independently Professional and positive attitude, friendly demeanor both in-person and by telephone Trustworthy; uses discretion with confidential information Listens well to instruction and consistently retains details; takes direction well #LI-Onsite
    $31k-35k yearly est. 9d ago
  • Office Manager - Hospital Support

    Mission Veterinary Partners 3.8company rating

    Office Manager Job 19 miles from Westfield

    Are You Ready to Step Into a Leadership Role? ? CITY WAY ANIMAL CLINICS has an exciting opportunity for an EXPERIENCED OFFICE MANAGER (ASSISTANT PRACTICE MANAGER) to join our team! Mission Veterinary Partners (MVP) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees. Location: Irvington - 5541 E Washington Street, Indianapolis, IN 46219 Shift Details: Full-time position (30+ hours/week), Monday - Friday Compensation: $23.00 - $26.00/hour (based on experience, with growth potential) City Way Animal Clinics, part of Mission Veterinary Partners (MVP), is looking for a passionate and experienced Office Manager (Assistant Practice Manager) to join our dynamic leadership team. This is a fantastic opportunity to take the next step in your career, offering the chance to lead, mentor, and manage alongside a supportive and growing team. What We're Looking For:We seek a candidate with: * A background in veterinary medicine, office management, or a similar field. * Proven leadership experience, such as managing teams or overseeing operations. * A passion for creating a collaborative, compassionate, and productive work environment. * The drive to learn, grow, and develop into a Practice Manager Role What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Office Manager is a key member of the hospital management team. This position reports to the hospital's Practice Manager. The Office Manager provides support to the Practice Manager, in efforts to provide leadership to the medical support staff in the operation of a hospital in accordance with hospital policy and procedures. Travel required: Minimal travel required, possibly for vendor visits and associate education. Responsibilities Essential Functions: * Maintain and uphold the Core Values and Mission Statement of MVP. * With direction from the Practice Manager, assist in directing Lead Customer Service Representative and Lead Veterinary Technician or function in these roles; manage call-ins and physically cover shifts as needed. * With direction from the Practice Manager, assist in directing job placement and task management, keeping technical skills in mind. * Assist with maintaining efficient schedules and limiting overtime, initiate changes in staff coverage for varying case load. * Assist in leading orientation, job training and development of the technical support staff, doctors, and receptionists; manage staff recognition. * Develop and present continuing education topics to the staff on a regular basis; develop and lead all staff meetings, oversee reception and technical meetings. * Conduct job shadows/interviews and pre-employment screens * Obtain all new employee paperwork; write and conduct performance evaluations for the team; manage staff member breaks * Assign maintenance duties and tasks; oversee completion. * Contribute to on the floor/overall performance modification. * Assist in monitoring staff participation in client services, phone calls, histories, discharges, and client visits bringing concerns to the Practice Manager. * Review treatment sheets and medical records to ensure standard of care and record keeping. * Oversee and/or manage OSHA training and compliance (including radiology badge monitoring). * Assist in managing doctor schedules and appointment schedules in the Practice Management Software. * Oversee petty cash, open invoices, account issues, daily deposits (minimum 3 times per week/per site), A/R and submit to collections as necessary. * Forward invoices to financial manager; file invoices and bills. * Assist with managing advertisement and administration of clinic specials. * Provide service breakdown reports and financial reports as required by Practice Manager. * Monitor and respond to online client complaints (NPS Score Tracking and Response). * Monitor and respond to in person client complaints. * Conduct client surveys and client service calls. * Monitor and manage hospital email and manage phone systems and voicemail. Additional Functions: * Assist in block appointment times as necessary in the Practice Management Software. * Manage down time activities. * Perform all duties and tasks as assigned. Qualifications Required Knowledge, Skills and Abilities: * Must be confident around pets. * Demonstrated commitment to MVP core values. * Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required. It will also be necessary to become proficient in the use of practice management software. * Demonstrated empathy and respect for teammates and patients. * Ability to handle varied and sometimes difficult conditions: will be exposed to highly emotional situations, unpleasant odors, noises, and animal excrement. * Must have excellent organization skills and attention to detail. * Fluent in the written and verbal skills necessary to perform the essential functions, duties, and responsibilities of the position successfully. * Must be able to exchange accurate information throughout all levels of the organization or with all clients and team members. Required Education and Experience: * High School diploma or equivalent * Three (3) years Management experience required. Preferred Education and Experience: * A Bachelor's Degree in Management or Leadership, M.B.A., CVPM and/or CVT/LVT preferred. * Former veterinary experience preferred. Physical Requirements: * The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. * The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time. * Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high. * The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances. * The employee must possess sufficient ambulatory skills in order to perform duties while in hospital environment. * The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
    $23-26 hourly 25d ago
  • Customer Engagement Manager

    Visit Indy 4.0company rating

    Office Manager Job 19 miles from Westfield

    The Customer Engagement Manager is primarily responsible for customer facing events. This includes world-class site visits, industry shows, familiarization trips, and the Customer Advisory Board. All Visit Indy team members reflect the organization's “3 Ps” culture - productive, positive, and progressive. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Partner with Account Managers / Directors for planning and execution of world-class site visits Partner with Senior Vice President & Chief Sales Officer for planning and execution of the Customer Advisory Board in-person meeting Develop tracking mechanism to report ROI on trade shows and world-class site visits Create sales presentations as needed for major bids Work alongside the Event & Communications Manager on trade shows, sales missions, and familiarization trips focusing on engagement with sales customers Manage and maintain the customer amenity program Partner with Senior Vice President & Chief Sales Officer and Sales Leadership on semi-annual sales team retreat Research and maintain communication with local intellectual capital to support major convention bids Maintain ongoing database of event organizers, industry professionals, and community stakeholders to attract new groups and secure long-term bookings Maintain customer testimonial library Work with destination development team to keep sales team apprised of infrastructure developments Coordinate and help facilitate sales internship program Conduct market research to identify emerging trends and industry changes Analyze benefits of third-party partnerships and identify new ways we can enhance and maximize partner offerings Collaborate with the Destination Experience team obtain and catalog pre-con and post-con meeting information. Assist sales team with Jupiter updates; particularly focusing on customer contact information Some evening entertainment and weekend work required for world-class site visits, Indy based customer events, and familiarization tours, including Memorial Day weekend for the Indy 500. Other tasks as assigned by the Managing Director of Sales Administration EDUCATION AND/OR EXPERIENCE To perform this job successfully, an individual must have the following education and/or experience. Bachelor's degree is preferred Experience in the hospitality industry is preferred KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Stellar communication (written and verbal), negotiation, and sales skills. Ability to ask targeted questions and anticipate/understand customer needs; display strong customer relations skills. Ability to think strategically and creatively to effectively influence business opportunities. Knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Knowledge and/or ability to learn data management tool. Ability to focus on details, handle multiple tasks, and remain highly organized in a fast-paced environment. Ability to think logically to troubleshoot and make recommendations for problems as identified. Ability to maintain a high energy level, take initiative, and work independently. Ability to be flexible and to handle multiple tasks simultaneously. Ability to safely operate a motor vehicle, be insured, and be in possession of a valid Indiana driver's license. PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. This position requires some physical activity, such as reaching, stooping, kneeling, crouching, and crawling; it requires occasional pushing, pulling, lifting, carrying, and moving (up to 15 pounds). Ability to sit for extended periods of time and to move intermittently throughout the workday. Ability to move in and between various facilities and handle exposure to inclement weather. Strong sensory skills, such as good eyesight, good hearing, and dexterity. Good speaking and listening skills. Ability to operate office equipment, including computers, copiers, fax machines, and phones. Ability to interact with others, both in person and through phone, e-mail, and written correspondence. *Please note that the interview process for this position will not begin until after the New Year* Visit Indy is an equal opportunity employer. Accordingly, not only do we adhere to all applicable federal, state, and local laws pertaining to equal employment opportunity, but it is our firm policy to provide equal employment and advancement opportunities for all individuals regardless of race, religion, color, sex, national origin, sexual orientation, gender identity, age, disability, or any other legally protected category or characteristic. Hiring and promotion practices are performed without regard to the same.
    $79k-122k yearly est. 60d+ ago
  • Cancer Care Program and In Office Dispensary Manager

    Urology of Indiana 4.3company rating

    Office Manager Job 5 miles from Westfield

    About the Role: To Manage the Advanced Therapeutics Clinic at U.S. Urology Partners and it's affliates by assisting the providers and/or team with patient care needs and treatment. To lead the clinical team in the management of patients within the clinic. Make recommendations for improvement and implement change as necessary. Work with PPS Clinical Analytic services to maintain a patient database. Work with marketing to develop communications and build relationships within the referral network. Responsible for developing and maintaining close working relationships with the Research teams. Responsible for company vision, “To provide the highest quality, comprehensive urologic care to our patients and referring physicians through the delivery of state-of-the-art clinical services, applied clinical research, and continued medical education. This is done in a compassionate, rewarding, and satisfying manner for patients, staff, and physicians.” What you will do: Develops objectives and operational practices to ensure the Care Navigation team achieves all measures of success including not limited to Patient Experience, Length of Stay, and Total Cost of Care Ensure the patient remains compliant to the treatment plan. Responsible and accountable for the management of resources to achieve efficient, high-quality outcomes for cancer patients, including support with interdisciplinary and cross-facility coverage and collaboration Serve as a liaison between the patient and family with the multidisciplinary healthcare providers to ensure effective communication and collaboration. Collaborate with local physician liaisons and leadership to conduct internal and external outreach and marketing when appropriate Serve as a patient advocate from diagnosis to end of active treatment Assess patients' medical, social, and psychosocial needs/barriers to care and link them to appropriate resources. Provide appropriate teaching, outreach, and support to patients and families and ensure the patient is empowered to manage their own healthcare needs Conduct follow-up conversations with all patients and communicate any concerns, changes, or social needs to the appropriate physician or other care providers What You Will Need LPN or RN license Three to five years oncology nursing experience Minimum of five years of experience in patient navigation, discharge planning, or care coordination required Minimum of five years of leadership experience Experience in program development - preferred Experience as a nurse navigator and/or patient educator in oncology - preferred What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $31k-40k yearly est. 3d ago
  • Customer Engagement Manager

    Employer-Payroll

    Office Manager Job 19 miles from Westfield

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to $60,000. Position is also eligible for a monthly incentive plan. Annual total earnings will range from $70,000-$80,000. MOVE YOUR CAREER FORWARD WITH RYDER! If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! Summary The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s). In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. 12 weeks of paid maternity leave. Additional day of Paid Time Off for Military Veterans. We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization. If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!! Essential Functions Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors. Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions. Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations. Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently. Training and improvement of sales skills, industry knowledge and personal growth needs. Additional Responsibilities Performs other duties as assigned. Skills and Abilities Sales skills, Required Account Management skills, Required Negotiation skills, Required Contractual leasing, Required Pricing, Required Qualifications Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required 2 years or more experience providing service to customers., Required 2 years or more experience selling to customers., Required Travel Daily travel to customer locations within 120 miles of the Indianapolis area. #FB #INDexempt #LI-RB Job Category Outside Sales Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $50K Maximum Pay Range: $60K The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************** Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
    $70k-80k yearly Easy Apply 17d ago
  • Front Office Manager

    Rooted School

    Office Manager Job 19 miles from Westfield

    The Front Office Receptionist is responsible for greeting clients and visitors in office. The person will be directing clients to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet clients and visitors with a positive, helpful attitude. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Assisting colleagues with administrative tasks. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent customer service. Scheduling appointments. Other duties as assigned Requirements HS Diploma/GED Required Prior experience working in an office setting, preferred Bilingual preferred Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required Excellent written and verbal communication skills Competency in Microsoft applications including Word, Excel, and Outlook This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. None: The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).
    $39k-54k yearly est. 60d+ ago
  • Front Office Manager

    Avion Hospitality

    Office Manager Job 19 miles from Westfield

    Full-time Description The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Requirements Education & Experience At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s. Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards. Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s. Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Front Desk personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc. Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s. Ensure implementation of all Avion Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages and promotions currently underway. Follow and enforce all Avion Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards. Establish and maintain key control system. Ensure participation within department for monthly Avion team meeting. Focus the Front Desk Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Avion Hospitality standards as required by management. Other duties as required.
    $39k-54k yearly est. 60d+ ago
  • Front Office Manager

    First Hospitality Group Inc. 3.6company rating

    Office Manager Job 19 miles from Westfield

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… The Guest Service Manager leads the hotel's front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams. What you'll be doing… * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Success factors… Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace * Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $40k-52k yearly est. 2d ago
  • Front Office Manager

    Indiana Public Schools 3.6company rating

    Office Manager Job 19 miles from Westfield

    WHO ARE WE? **************************** Promise Prep's mission is to ensure all students, regardless of their family's income, race, or zip code, have access to a high-quality education that enables them to become critical thinkers, have choices, capitalize on opportunities, and secure continuing economic advancement to positively impact their community. Established in 2020, Promise Prep is a mission-driven community of passionate and dedicated educators, families, and students. To create this kind of vibrant learning community, we are looking to hire only the most talented and outstanding educators & industry leaders. We value people like you, people with a dedication to excellence and a passion for helping all our scholars develop the knowledge, skills, and character necessary to succeed while fueling their aspirations for the future! We believe every child deserves a high-quality education and our purpose is to prepare our scholars with personalized curriculum that fits the needs of each scholar. At PP, we set a foundation for our scholars to gain knowledge, social skills, and empower them through a rigorous curriculum while providing love and support. Every day, our community of students, families, teachers and staff comes together to work hard, and make learning fun in an academic environment grounded in our Shared Values: We Serve, Results over Reasons, Integrity, Growth Mindset, Obstacles into Opportunities, Joy and Humor, Truth over Harmony, and One Team. PP is an equal opportunity employer. WHAT YOU WILL DO: As our Front Office Manager, you will be instrumental in maintaining a welcoming front office environment while completing tasks in a timely manner. You will also be responsible for building trust via clear and timely communication with the scholars, parents, teachers, and administrators. WHY YOU SHOULD APPLY: ● PP offers an active culture of high achievement and academic excellence ● Opportunity for growth within an organization that fights for student success DO YOU HAVE: ● Associate degree preferred; high school diploma or equivalent (required) ● 1 year experience in clerical support positions; office management experience preferred ● Previous experience using School Database Systems, preferred AND ARE YOU? ● Great at utilizing office equipment ● Able to build lasting relationships with scholars, families, and staff ● Able to drive the mission and vision of PP ● An excellent communicator with strong interpersonal skills
    $38k-49k yearly est. 60d+ ago
  • Part time Office Manager

    The Grounds Guys

    Office Manager Job 9 miles from Westfield

    We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!As Office Manager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements: Direct and coordinate the administrative services in the office Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity Work closely with the sales & production teams to ensure good flow of communication and data Maintain office staff by recruiting, selecting, orienting, coaching, counseling, and disciplining employees Job Requirements: Minimum two years admin experience Previous experience in a management role Strong written and verbal communication skills Detail-oriented with strong data entry skills Professional appearance and personality Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $18.00 - $25.00 per hour When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $18-25 hourly 60d+ ago
  • Customer Engagement Shared Svcs Assoc II

    Lumen 3.4company rating

    Office Manager Job 19 miles from Westfield

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate will manage inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical in maintaining customer satisfaction, retention, and overall success. **The Main Responsibilities** - Manage Inbound Requests in high volume: Efficiently handle and resolve inbound requests from customers and internal teams via CTA's, phone, email, and chat. - Customer Negotiations: Quote preparation and customer presentations to facilitate and process, Customer Bill Reviews, Move, Adds, and Changes. - Customer Training: Conduct self-serve training sessions and provide resources to help customers maximize the use of our products and services. - Customer Onboarding: Lead new customers through the onboarding process, ensuring all steps are clearly communicated and completed in a timely manner. - Conduct First Bill Review with Customers to verify accuracy and submit requests to internal billing groups for any discrepancies as early in the process as possible. - Account Management: Maintain regular communication with customers to ensure their ongoing satisfaction and address any concerns. - Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating complex situations to the appropriate teams as necessary. - Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and work with cross-functional teams to implement changes. - Documentation: Maintain accurate and detailed records of customer interactions, opportunities, issues, and resolutions in the CRM system. - Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to customer success. - Performance Metrics: Track and report on objective key results (OKRs) related to customer success and satisfaction. - Customer Escalation Assistance: Assist in resolving escalation situations through various phases of the customer lifecycle. - Complete all required training activities in a timely manner without additional follow-up. - Complete proactive nurturing touchpoints with customers with current, anticipated, or recent negative interaction with Lumen to sustain and correct for a long-lasting relationship between customers and Lumen. - Elevated KPI expectations over the CEA I position. - Mentor/Training/Coaching Expectations: Participate in active mentorship for new hires and/or select Customer Engagement Advocates. Training opportunities will be presented to advance presentation and growth for both the individual and team members. - Developing peer-to-peer leadership behaviors. **What We Look For in a Candidate** + Experience: 3+ years customer success or account management experience. + Education Level: Bachelor's Degree or equivalent work experience. + Team Player: Ability to work effectively in a team-oriented environment. + Excellent communication and interpersonal skills with the ability to build relationships within customer accounts. + Ability to proactively solve problems, make decisions on issue resolution while effectively negotiating directly with the customer and internally on their behalf. + Experience working with and supporting enterprise customers, evaluating, and responding to needs with empathy and integrity. + A high level of accuracy and attention to detail with good organizational capabilities. + Ability to interpret customer data points and insights, prioritize and respond accordingly. + Prioritize and manage multiple workstreams and task lists with strong time management skills. + Technical aptitude to learn data networking technologies, products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $48,700.00 - $65,000.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $51,188.00 - $68,250.00 in these states: CO HI MI MN NC NH NV OR RI $53,625.00 - $71,500.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (*************************************************** + Bonus Structure Requisition #: 336910 **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 02/15/2025
    $53.6k-71.5k yearly 2d ago
  • Office Manager

    Aspire Indiana Health 4.4company rating

    Office Manager Job 19 miles from Westfield

    WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. ! Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Office Manager will oversee the operations of the front office and supervise the administrative staff. They are responsible for managing an efficient office that flows smoothly. The Office Manager will coordinate and organize procedures and the utilization of technology to ensure maximum productivity. They will also maintain optimal communication and collaberation between practice staff, clinical leadership, physicians, external customers, and appropriate Aspire staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence. Education/Experience High School Diploma or equivalent required Five (5) years medical office or healthcare setting experience with at least two (2) years of office management experience in a medical office or healthcare setting required Electronic Health Record experience required Knowledge of billing, coding, and collection procedures required Community Mental Health and FQHC experience highly preferred Knowledge and application of utilizing social service systems (Medicaid, Social Security, Corrections, etc.) highly preferred Other Requirements Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health Ability to be flexible and work outside normal business hours, as needed Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism Must be able to work independently as well as collaboratively within a team setting Must have excellent collaboration and supervisory skills, and exceptional soft skills, such as relationship-building, interpersonal communication, problem solving, listening, negotiation, diplomacy Must be able to demonstrate accuracy and thoroughness and the ability to problem solve and utilize critical thinking skills Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines Must be detail oriented, have excellent organizational skills and be flexible Benefits Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees: Group Medical (PPO and HSA Plans) Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics Health Savings Account Group Dental and Vision Plans Prescription coverage, including low copays on all covered medications through select pharmacy locations Employee Wellness Program Group Life, AD&D Insurance Long Term Disability Short Term Disability Paid-Time Off (PTO) Paid Holidays Paid Bereavement Retirement Plan with generous employer match - Up to 6% match Employee Referral Bonus Program Your Money Line Financial Wellness Program *Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees. Learn more about us at Aspireindiana.org , and see our Core Values, Benefits and Current Job Listings on our Careers page . Or check out our Facebook , LinkedIn , Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer Not ready to apply? Connect with us for general consideration.
    $29k-47k yearly est. 12d ago
  • Front Office Manager (S)

    Property Management 3.9company rating

    Office Manager Job 19 miles from Westfield

    Who you are - You are someone who is obsessed with hospitality: it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or ask the front desk what type of system they are using. You get excited about how amenities are packaged, a guest service story created by an employee's intuition, and can strip a bed faster than the best housekeeper. You enjoy casual sophistication and realize the concept of luxury has evolved to be approachable, and loathe heavily scripted interactions and cookie-cutter experiences. Your career experience is eclectic and dynamic, and take great pride in having worked your way through a variety of hospitality roles. You are humble and understand the need to work side by side with others, and take feedback seriously to improve upon processes. You love the collaborative environment you find in hotels and have a special place in your heart for the people and teams you have worked with and developed throughout your career. Uphold and role model the company's values, while encouraging your direct reports to embody our values that drive collaboration, intuitive service, and trans local hospitality. Demonstrate passion and aptitude for all aspects of a guest's experience, coaching your team to handle all guest interactions with the highest level of hospitality and professionalism. Encourage your team to find creative solutions in order to accommodate guest requests whenever possible. Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest's likes or dislikes, enabling you to add a personalized touch that creates a special memory. Collaborate with and coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel supported and valued to exceed guests' needs. Be knowledgeable in all matters related to the safety, security, satisfaction, and well-being of hotel guests and associates; responds swiftly and effectively in any hotel emergency or safety situations, and verifies all associates are trained and following proper emergency procedures. Maintain proper par on all operation supplies and departmental supplies while following the budget given to you by the General Manager. Act as a key partner with the General Manager and the operations leadership team, demonstrating a united front committed to providing the best possible guest experience. Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Guest. Services associates in order to create an environment that nurtures ideas and develops a future talent for succession planning in the department. Execute the delivery of property events to in-house guests and future guests. Foster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department's key priorities. Coach and mentor your team on the development of their skill set, fostering an environment of continuous growth; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities. Partner with Housekeeping and Engineering department heads to ensure hotel facilities and rooms are maintained in optimal condition is emphatic about the smallest detail which may go unseen by the untrained eye. Monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol. Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative. Maintain regular communication with the Assistant General Manager to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation.
    $40k-52k yearly est. 44d ago
  • Office Manager- Excel Center Southeast (Indy)

    Goodwill Education Initiatives 3.9company rating

    Office Manager Job 19 miles from Westfield

    This is on the southeast side of Indianapolis and the salary range is $40-$48K including full benefits (below): The Manager, Office Administration (MOA) organizes and coordinates office operations, procedures, and resources to facilitate organizational effectiveness and efficiency of The Excel Center. The MOA works closely with staff and students to supervise and maintain orderly operations for the school. Duties include student enrollment processing, supply inventory maintenance, and purchasing. Additionally, this role manages, mentors, and staffs the employees in the Young Learner's Childcare Center (YLCC). The MOA's approach will support the school's motto: Relationships, Relevance, and Rigor . Example Duties and Activities Acts as the point of contact for student enrollment in the school. Meets deadlines required to enroll students in the school and maintains enrollment systems. Problem solves enrollment issues and implements tactics for hitting enrollment goals. Maintains systems of communication and branding throughout the school building. Manages an inventory of supplies and materials for the staff utilizing the electronic purchasing system and process. Builds and maintains networks with key community partners that assist with student outreach. Serves as the primary point of contact with community partner organizations to receive and manage opportunities for the school to be present in the community. Recruits, hires, and retains qualified and effective YLCC staff. Onboards YLCC new hires. Evaluates and tracks relevant student/school data/staff performance to set improvement and/or achievement goals and to drive future evaluation and feedback. Identifies needed professional development of YLCC staff using student data, evaluation data, and one-on-one coaching discussions. Assists staff with professional development, training, and goal setting. Develops personal professional/performance goals and action plans to reach goals. Reflects on prior goals and makes adjustments to professional practice and goals. Works directly with the school director to develop and implement school-wide goals around graduation outcomes, enrollment needs, student achievement, retention, etc. Sets and maintains a high-performance culture for staff and students. Participates in student recruitment, enrollment, and outreach efforts. Required Competencies Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development. Office Management Professional - Has worked effectively overseeing office personnel, keeping employees on schedule, and ensuring teams function productively. Duties have included front office administrative work, supplies inventory management, purchasing, etc. Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world. Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers. Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes. Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Reasoning Ability - Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to The Excel Center model and Goodwill's values. Protects private information. Technical Knowledge - Has working knowledge of G Suite and MS Office, as well as student information systems. Information Monitoring/Reporting - Collects and reviews information to manage or improve the achievement of learning goals. Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management. Preferred Competencies Diversity Awareness - Works with diverse populations including people who have experienced barriers to their education. Other Requirements Background Screening - All candidates must pass a pre-employment background check. Benefits: Full-time employees may participate in a comprehensive benefits program that includes: Continuing education and leadership development as well as tuition reimbursement Comprehensive health plan Paid time off (PTO) and paid holidays Pay continuance during school break periods (spring, summer and fall) Parenting and sabbatical leaves Life, dental and vision insurance Short- and long-term disability plans Nationally recognized preventive health and wellness program Section 125 pretax health spending account, dependent care spending account, and premiums Retirement plan with generous employer % match Discount programs including 20% discount off Goodwill retail stores immediately upon hire Goodwill Education Initiatives Goodwill strongly believes it is essential to raise education attainment levels in Indiana. Not only are the lifetime earnings of high school graduates significantly higher than those of dropouts, children of high school graduates are 50% less likely to drop out of high school than the children of dropouts are. Goodwill provides opportunities for adults (The Excel Center) and youth (Indianapolis Metropolitan High School). The Excel Center Model The Excel Center is operated by Goodwill Education Initiatives, Inc., a not-for-profit organization formed by Goodwill of Central & Southern Indiana. Recognizing that nearly a half million working-age Hoosiers lack a high school diploma, Goodwill opened The Excel Center for adults in 2010. The Excel Center is a tuition-free public high school for adults offering an Indiana Core 40 high school diploma. Mission and Values: click here Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled ExcelCenter1
    $40k-48k yearly 20d ago
  • Office Manager (Office Administrator)

    The Flying Locksmiths Fort Wayne/Indianapolis 3.7company rating

    Office Manager Job 19 miles from Westfield

    Benefits: Competitive Wages Paid Training Flexibility Career Advancement Opportunities Growing Industry Paid time off Dental insurance Health insurance Job Title: Office Manager Reports To: Franchise Owner Key Areas of Responsibility: The Office Manager is an integral part of The Flying Locksmiths Fort Wayne/Indianapolis, supporting operations in the growth of the company. The Office Manager will have significant contact with customers; therefore, this person must demonstrate a high level of professionalism and seek to exceed the customers' expectations. The Office Manager must have the ability to work well with leadership and the Service Technicians. Duties: Manages all customer service calls. Assures quality customer service. Follows through on customer requests. Schedules projects, dispatch technicians, and communicates any changes to the schedule to the appropriate service technician as required. Assists with the implementation of marketing plans. Provides daily support to the Franchise Owner and General Manager. Assures all information and administrative paperwork is properly entered into the software program. Prepares Work Orders. Creates and maintains all customer files as required. Completes time sheets daily. Sends follow-up emails to potential customers and partners as appropriate. Prepares bank deposits. Coordinates and documents all communication affecting customers, employees, or suppliers. Invoices customers, track payables, and manages accounts receivables. Assures that all accounting budgets are balanced. Manages office supplies within budget. Qualifications, Knowledge and Skills Required: Minimum of 2 years administrative or office experience (experience in the locksmithing and security solutions industry is ideal). Good relationship-building skills with a diverse population including all customers, partners, technicians, and all other company employees. Good written, verbal, and phone communication skills. Basic organizational, clerical, administrative, planning, and organizational skills Ability to manage multiple functions at the same time and maintain good organizational skills. Able to work with minimal supervision, both individually and as part of a team. Timely and effective responses to the needs of customer inquiries. Accounting and budgeting experience is strongly desired. Basic computer proficiency including Microsoft Word, Excel, and Outlook. Working knowledge of CRM systems such as SalesForce. Compensation: $18.00 - $22.00 per hour The Flying Locksmiths and FlyLock Security Solutions franchise network of security specialists provide access control systems, commercial locksmith services and door security solutions nationwide. We blend traditional values with the latest advancements in technology to ensure our life safety and security solutions meet the precise needs of clients. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate.
    $18-22 hourly 60d+ ago
  • Office Manager

    Hoosier Security

    Office Manager Job 19 miles from Westfield

    Who We Are: We are a one-stop shop for solutions that make your business, school, commercial facility, financial institution more secure, comfortable, and energy efficient. From design and planning to installation and service, we offer several essential services: Access Control Video Surveillance Security Systems What you are accountable for: We are currently seeking an experienced and proactive Office Manager to help manage our day-to-day office operations, provide HR and administrative support, and play an essential role in our billing and some AR/AP functions. This is a fantastic opportunity to contribute to a growing team and take ownership of an essential role within the organization. You will support office efficiency, from maintaining office supplies to ensuring seamless communication and supporting the team's overall workflow. Key Responsibilities: Administrative Management: Oversee and streamline daily office operations, including scheduling, handling correspondence, and maintaining filing systems. Ensure optimal levels of office supplies and inventory are maintained and replenish as needed. Manage incoming and outgoing mail, packages, and deliveries. Facility Management: Coordinate maintenance and repair requests for office equipment, furniture, and facilities. Serve as a liaison with vendors and service providers for office-related needs (cleaning, IT support, etc.). Ensure that office spaces-including bathrooms, conference rooms, and kitchen areas-are fully stocked, clean, and operational. Human Resources Support: Manage employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees. Maintain employee records, assist with compliance tasks, and ensure company policies are up to date. Coordinate and organize training sessions, team-building activities, and employee events. Event Planning and Coordination: Plan and organize company events, meetings, and training sessions. Assist with travel arrangements and accommodations for staff as needed. Ensure conference rooms and meeting spaces are set up, including technical equipment. Customer Service and Communication: Act as the first point of contact for incoming calls, emails, and visitor inquiries, ensuring a professional and welcoming experience. Support staff and visitors with office policies and procedures. Help create and maintain a positive, organized office atmosphere. Document Management: Maintain proper documentation and storage of company records, ensuring all files (digital and physical) are organized and easily accessible. Uphold confidentiality of sensitive company and employee information. Invoicing and Billing: Review and ensure all invoices are coded correctly with customer information, project details, and payment terms. Batch invoices and ensure accurate preparation for accounting. Monitor billing schedules and follow up on recurring invoices (e.g., monthly, quarterly). Accounts Receivable Management: Maintain an up-to-date AR ledger, tracking all customer payments, outstanding balances, and credits. Post payments promptly and accurately, including cash, checks, and electronic payments. Reconcile accounts regularly to ensure accuracy and alignment with the general ledger. Collections Process: Monitor and manage overdue accounts, following up on late payments through phone calls, emails, and system notes. Work with customers to resolve payment disputes and negotiate payment plans or settlements. Develop and maintain a structured collections process with clear timelines for follow-up and escalation. Customer Account Management: Maintain accurate records of customer communication, payment promises, and collection efforts. Regularly update customer contact details and payment terms as necessary. Collaborate with sales and customer service teams to address AR issues and customer relationship concerns. Reporting and Analysis: Generate regular AR aging reports to track overdue accounts and collection performance. Analyze AR data to identify trends in late payments and suggest improvements to the process. Prepare and deliver monthly reports on collections performance, including metrics such as the percentage of invoices paid on time and outstanding balances. Qualifications: Proven experience as an Office Manager or in a similar administrative or financial role. Strong organizational skills and attention to detail, with the ability to multitask effectively. Excellent communication skills, both written and verbal. Experience in invoicing, billing, accounts receivable, and collections is preferred. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting software or ERP systems. Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment. Discretion and confidentiality in handling sensitive company and employee information. Our office is located on the northeast side of Indianapolis near Castleton. Our Culture: NO Interpretation Required - We speak plainly, openly, honestly and bluntly. We say what we mean and mean what we say. Simply Effective - Sometimes the best solution is the simplest one. Always seek out the best solution. No Jerks Allowed - Life is too short to deal with jerks. Don't be one, Don't do business with one. Find It and Fix It - The problem is our enemy. Dig deep enough to find it, then fix it. Always. Corners Have Rights - We respect corners. Corners hold up buildings! We don't cut corners. Why You'll Love Hoosier Security: • Working with a team that values teamwork and growth in their profession! • Competitive benefits package including medical, dental, and vision insurance and company match to 401(k). • 7 Paid Holidays each year. • Competitive pay with additional incentives based on your role • Paid time off that can be used for vacations, sick time, and personal days! • Well-rounded approach to employee wellness with benefits such as free healthy snacks. • Choice of Company Phone or using your own Phone with a monthly reimbursement! • Ongoing employee engagement activities to promote a team atmosphere. Education: High school diploma or GED Some college preferred What are you waiting for? Apply today and work for a company you'll love! Hoosier is an equal-opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
    $29k-44k yearly est. 60d+ ago
  • Office Manager / Entry Level

    Workoo Technologies

    Office Manager Job 31 miles from Westfield

    What You'll Love Anticipating and supporting the needs of others in a collaborative environment Implementing projects and pushing them over the finish line Ensuring projects meet the desired outcome with a high attention to detail What You'll Do As our work with pastors and parish leaders expands, we need a key player to assist with the day to day running of the office (movement headquarters). By anticipating the needs of individuals and the team, this role will accelerate the growth of our mission through personalized and timely support. Primary duties will include but are not limited to: > Movement Communications Fulfillment: Answer phones and general team email for direct support or routing calls and ensuring the needs are met. Support the team by managing outgoing mail and mailing projects, receiving deliveries, and being the first line of welcome in the office. > Meetings & Calendar Support: Assist team with scheduling meetings and maintaining the office calendar. Set up meeting spaces (supplies, virtual guest accommodations and other A/V support) and take and distribute notes as needed. > Office Management: Open the office and prepare hospitality throughout the day. Manage inventory of office supplies and groceries. Organize and maintain copy room, storage room and kitchen. > Travel & Accommodations: Book flights, hotel, transportation and meals for our team and guests. Manage food and beverage for in-house meetings and events. > Data Entry and Reporting: Assist with database entry, preparing financial statements, expense reporting and client reporting. > Event Support: Assist pastors and team members with questions, data entry, reporting, invoicing, and payment fulfilment for a variety of events. Manage registration (prior to the event, and on- site), information desks, event volunteers, and other support as needed. What You'll Need > Strong and proactive organizational time management skills > Excellent communication and interpersonal skills > Advanced proficiency in G Suite products, Microsoft Word, Excel, PowerPoint > Ability to travel for events (once a quarter at most)
    $29k-44k yearly est. 60d+ ago
  • Office Manager

    Superior Environmental Solutions, LLC

    Office Manager Job 45 miles from Westfield

    Your benefits SES offers eligible employees comprehensive benefits packaging including: Weekly Pay Medical, Dental, Vision, and Life Insurance after 30 days 401K with 4% Company Match at 90 days Employee Referral Bonus Program Paid Time Off The position The Office Manager will provide administrative support to the Branch Manager to ensure accuracy, timeliness and controls around invoicing, collections, payroll and management information to support the ongoing profitability of the branch. What you will be doing Key responsibilities and functions may include, but are not limited to: Dispatch tickets to operations staff for upcoming jobs in Salesforce. Review tickets processed by the operations team in Salesforce, reflecting the correct employees, equipment, and materials that were used on the job. Ensure employee hours are appropriately captured on tickets so employees are paid correctly each week. Create customer invoices in Netsuite while following standard billing rules, customer contract rules, or rules per the customer's quote. Submit customer invoices to the customer for payment, while meeting the customer's submission requirements. Assist with collections for past due customer invoices. Assist the branch manager with purchasing and create vendor purchase orders for the branch. Make travel accommodations for employees, as necessary. Reconcile and approve vendor bills for payment for the branch. Meet daily, weekly, and monthly deadlines as established by the Company. Quickly respond to customers and vendors to answer invoice queries and related questions. Maintain customer files with the most current contact information. Field telephone calls, receive mail, and direct visitors / deliveries. Assist with employee uniform rental program for the branch. Assist the branch manager with preventative maintenance and safety requirements. Maintain filing for physical documents, such as manifests and safety documentation. Qualifications At least 2 years of experience in accounting and finances, revenue, and or other general business operations administration. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving Proven ability to manage projects Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information Excellent communication, interpersonal, and presentation skills Strong analytic, multi-tasking, presentation and team work skills are required Team player able to function individually and collectively. Must have excellent software skills, Microsoft Office skills and be well-versed in other areas of office work. Must possess excellent customer service skills and strong verbal and written communication skills Experience working in a fast-paced environment. Demonstrated Characteristics Analytical Motivated by results Can be flexible and adaptable in a complex, changing environment Works collaboratively Works with integrity Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk. sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed are the minimum levels of knowledge, skills, or abilities. About us Superior Environmental Solutions (SES) is a leading provider of industrial and environmental services throughout the Midwest. Founded in 1999, the company operates in multiple states across the Midwest. Our services include water blasting, tank cleaning, emergency response, vacuum truck services, waste management, transportation, and hazardous waste disposal. SES is committed to providing responsive and quality service to manufacturers in an array of industries. Our team members are the most important asset and strength of our organization. Our in-house and ongoing training programs ensure that all SES employees are well-educated in OSHA regulations and SES-specific operational policies. SES is committed to providing a safe work environment and exceeding our customer's expectations in every way. We are an Equal Opportunity Employer.
    $29k-44k yearly est. 3d ago
  • Office Manager

    Hendricks County Government

    Office Manager Job 28 miles from Westfield

    Hendricks County Title: Office Manager FLSA Status: Non-Exempt Department: Engineering/Facilities Supervisor: County Engineer/Facilities Manager Incumbent manages the budgetary functions of the Engineering Department and of the Facilities Department. Supervises the workload of the secretary/receptionist position and provides assistance to the County Engineer, Facilities Manager, Assistant Engineer, and Assistant Facilities Manager. ESSENTIAL FUNCTIONS: Provides direction to the secretary/receptionist, including training, workflow and guidance when needed. Maintains and updates employee attendance records. Prepares bi-weekly payroll, maintains payroll records and submits pay vouchers to the Auditor's Office. Maintains records of accounts for Engineering Department, Facilities Department, Cumulative Capital fund, E.D.I.T fund, Wheel Tax fund, and new project bond funds; also various Board of County Commissioner' accounts as directed. Prepares claim vouchers for the Engineering Department accounts, Facilities Department accounts, Cumulative Capital accounts, E.D.I.T fund accounts, new project bond funds, Wheel Tax funds, and various Board of County Commissioner's accounts as directed. Updates these budget line-items balances and submits claims to the Auditor's Office Reviews and verifies all vendor invoices and maintains computer bookkeeping of such invoices. Updates database to track monies spent on individual projects and buildings. Types a variety of documents and forms including Requests for Proposals, Requests for Quotes, Notice to Bidders, bid specifications, land descriptions, budget forms and road mileage forms and right-of-way documents. Prepares a variety of correspondences. Assists the public in locating information on the GIS system or other county records as needed. Maintains and updates departmental web pages. Assists in ordering supplies and materials for departmental needs and/or operating procedures. NON-ESSENTIAL FUNCTIONS: Receives phone calls and visitors, answers questions, or refers to the appropriate department. Receives repair and service requests for various county buildings. Performs other duties as assigned. EDUCATION AND QUALIFICATION REQUIREMENTS: Previous management/supervisory experience Ability to coordinate workload of others Proficient computer skills, experience with data base and general office programs Ability to work independently and make sound business decisions Strong bookkeeping skills Attention to detail Good organization skills High school diploma or GED Proficient knowledge of general office practices, such as filing, record keeping, phone etiquette, etc. Strong math aptitude Ability to effectively and tactfully deal with other people RESPONSIBILITY: Incumbent is responsible for all budgetary work completed in the Engineering Department and in the Facilities Department. Incumbent works independently and must use discretion and sound judgment in maintaining budgetary needs of several different funds. Errors in work can have adverse effects on the office and on the proper functioning of the departments and/or the county. WORKING RELATIONSHIPS: Working relationships are with supervisor, associates in same department, other county departments, various contractors, consultants, vendors, and the general public for the purpose of providing factual information. WORKING CONDITIONS AND PHYSICAL DEMANDS: Work is performed in a standard office environment. APPLICANT/EMPLOYEE ACKNOWLEDGEMENT: The for the position of Office Manager in the Engineering/Facilities Departments describes the duties and responsibilities in this position. I acknowledge that I have received this , and understand that it is not a contract of employment. I am responsible for reading this job description and complying with all job duties, requirements and responsibilities contained herein, and any subsequent revisions. Is there anything that would keep you from meeting the job duties and requirements as outlined? Yes______ No_______ _________________________________________ ______________________ Applicant/Employee signature Date ____________________________________ Printed Name
    $28k-44k yearly est. 16d ago

Learn More About Office Manager Jobs

How much does an Office Manager earn in Westfield, IN?

The average office manager in Westfield, IN earns between $24,000 and $54,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average Office Manager Salary In Westfield, IN

$36,000

What are the biggest employers of Office Managers in Westfield, IN?

The biggest employers of Office Managers in Westfield, IN are:
  1. Blue & Co.
  2. Urology of Indiana
  3. United Fidelity Bank
  4. The Grounds Guys
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