Office manager jobs in Winston-Salem, NC - 73 jobs
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Office Administrator
Net2Source (N2S
Office manager job in Greensboro, NC
Job Title: Admin Associate
Duration: 3 Months- Covering a leave
Shift: M-F 8am - 5pm
As a Administrative Associate, you will provide business operations administrative support to multiple departments or managers.
Team Overview: Part of a team
Resource's typical working day:
Answering phone calls
Input invoices
Handle day to day admin items
Must Have Skills:
People skills
Excel
Being technically savvy
Being able to easily pick up on stuff
Positive personality
Nice to have skills:
P2P
Office experience
Years of Experience: 5 years of admin experience
Education: No preference
Software skills: MS Office Suite
$30k-40k yearly est. 4d ago
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Office Leader
Pinnacle Financial 4.1
Office manager job in Winston-Salem, NC
At Pinnacle, our goal is to create an atmosphere where people can become fully engaged, enjoy what they're doing and be successful. We work to ensure that every associate embraces what makes Pinnacle different and excellent. For us, it starts with hiring the right people.
* We hire like-minded people who share our values of Integrity, Fairness, Learning, Results, Partnership, Balance and Discipline.
* We hire experienced professionals who understand the industry and provide effective advice.
* We hire candidates who demonstrate a passion for client service. People who understand that distinctive service is more than smiling and being friendly - it's about creating a client experience that is unmatched.
But attracting the right people is only half the battle. We have to ensure that every associate understands their actions affect the outcomes of the firm. Our Position Descriptions are not designed to list every aspect of a position but to serve as a general overview.
SUMMARY OF POSITION:
An Office Leader should demonstrate commitment to delivering distinctive service. This position will be responsible for the operations and functions of the office including the leadership and development of associates and operations, profitability and growth of the office, client retention, achievement of service standards, management of existing client relationships and development of new business through aggressive solicitation of qualified prospects.
PRIMARY RESPONSIBILITIES:
* Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
* Execute Pinnacle's strategic plan every day for their assigned office.
* Ensure all associates in the office understand and demonstrate the Pinnacle values of Integrity, Fairness, Learning, Results, Partnership, Balance, and Discipline.
* Responsible for all client relationships managed personally and through team members in the office.
* Lead and engage the Pinnacle Team to be the best financial services firm and the best place to work in the Southeast. Office leaders are accountable for engaging and leading all associates assigned to their office.
* Lead associates in the office in achieving their goals and objectives. Office Leaders are responsible for the oversight of all associates assigned to their office. Performance of associates reporting to other leaders should be coordinated with that leader.
* Elevate the client experience to unimagined levels in their market.
* Develop and maintain a client base to achieve predetermined targeted performance standards.
* Achieve growth, income and profitability goals for the entire office as measured on monthly KPI reports.
* Develop and maintain personal knowledge of the market to ensure delivery of effective advice.
* Provide a full array of loan products designed to meet the client's needs.
* Analyze the credit worthiness of a potential borrower and recommend decision.
* Ensure credit quality for all loans under his/her responsibility.
* Achieve and maintain a successful working environment conducive to the development and motivation of qualified, productive, cross-functional associates by achieving the following goals:
* 95% retention rate,
* 4.75 or above average on all office surveys,
* Satisfactory rating or higher on office audits,
* 75% or higher Top Box Rating on Work Environment Survey, and
* 4.75 or higher average on annual Work Environment Survey.
* Comply with all legal and regulatory requirements.
* Meet all the client's financial needs, both business and personal, and refers clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate.
* Assist other team members as needed to ensure delivery of distinctive service.
* Perform other related duties and responsibilities as assigned.
DESCRIPTION OF EXPERIENCE, EDUCATION, AND TRAINING:
* High School Diploma or Equivalent - College degree is preferred.
* Minimum of 10 years' experience in financial services industry in the local market area with an existing book of business.
* Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software.
* Comprehensive knowledge of the financial services industry, client services, operations, and leadership. Demonstrated financial management and analytical ability.
* Knowledge of federal banking regulations, security, risk management, and compliance.
DESCRIPTION OF CAPABILITIES, PHYSICAL REQUIREMENTS, AND ABILITIES:
* Excellent interpersonal skills, including verbal and written communication skills.
* Ability to engage and lead a team to perform at a high level of expertise and service including associates who are not direct reports.
* Ability to serve as a role model for other associates.
* Effective analytical and problem-solving ability with a strong attention to detail.
* Ability to negotiate difficult situations with positive outcomes.
* Ability to support requests from clients and team on products, services, and procedures.
* Ability to maintain compliance with Federal regulations without detriment to service.
* Ability to work independently and prioritize daily tasks.
* Ability to work in a fast-paced environment and work well under pressure with a high degree of accuracy.
* Excellent client service skills. Tact and diplomacy in dealing with both clients and associates.
* The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.
POSITION STATUS: EXEMPT
DATE: 06.22.2011
Pinnacle is an Equal Opportunity and Affirmative Action Employer committed to supporting a culture of inclusivity that builds a diverse workforce so we can support the many different communities we serve. All otherwise qualified associates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender expression and/or identity, national origin, age (40 and over), genetic information, disability, protected military or veteran status, pregnancy or pregnancy-related conditions, or other status protected by law.
$66k-108k yearly est. 12d ago
Aesthetic Experience Manager - Charlotte - North
Evolus 4.2
Office manager job in Lexington, NC
Description Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking a passionate and results-driven Aesthetic Experience Manager to join our high-performing field sales team. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. Reporting to the Regional Sales Manager, you will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. At Evolus, you'll be part of a team that values collaboration, creativity, and continuous growth. You'll work on some of the most exciting challenges in the aesthetics industry, with a company that recognizes and rewards impact. If you're eager to contribute to a bold vision-and help build a brand like no other-this is your opportunity to shine. Essential duties and responsibilities where you'll make the biggest impact…
Meet or exceed established sales quotas and performance metrics.
Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns and educational events.
Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition.
Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation.
Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships.
Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling.
Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations.
Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers.
Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption.
Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures
Perform ad-hoc project requests and additional duties when assigned
This is a field-based position in Charlotte, Concord, Monroe, Lexington and the surrounding area.
No relocation assistance provided
Other duties as assigned
Qualifications and Skills You'll Bring to the Team…
Bachelor's degree or equivalent work experience
Valid driver's license
Excellent analytical, problem solving and organizational skills
Strong interpersonal and teamwork skills
Effective verbal and written communication skills
Technically savvy with the ability and desire to embrace new and necessary applications
Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings.
Preferred Qualifications…
5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred.
Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply.
Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships.
Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative.
Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, officemanagers, staff).
Compensation & Total Rewards This is an Exempt position. The expected pay range for this position is $110,000. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected].
$110k yearly Auto-Apply 60d+ ago
Customer Relationship Manager
Collabera 4.5
Office manager job in Greensboro, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
General knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle.
The Customer Relationship Manager (CRM) position requires expertise in loan modification.
The CRM serves as a single point of contact and trusted advisor for these borrowers.
Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, about loan status and possible difficult decisions up to the final resolution.
The CRM will oversee broad set of activities that include managing a portfolio of loans in default, loan modifications, document validation, NPV modeling, second mortgage modifications, short sale/ DIL, and answer technical foreclosure questions.
In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly facilitate connections and dialogue between the borrower and the appropriate expert who can address specific questions and situations.
The CRM will need to document notes in the customer-facing system and monitor accounts for trial payments, including lengthy repayment plans and special forbearances.
The CRMs responsibilities may also include assisting with non-customer facing activities, such as pre-validation document checking, impounding, escrow, and investor approvals.
Ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision.
Demonstrated ability to meet/exceed established performance metrics, such as: resolutions, quality and other various performance metrics such as answer rate and SLA adherence.
Qualifications
Need someone who has experience CSR / Call center Experience and mortgage or loan or mitigation or foreclosure or default experience
Additional Information
To know more on this position or to schedule an interview, please contact;
Jaimin Shah
************
$67k-92k yearly est. 2d ago
Dental Office Manager- $5,000 Bonus!
DOCS Health
Office manager job in Liberty, NC
Full-time Description
Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization.
$5,000.00 Sign-On / Retention Bonus Available.
Responsibilities:
Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention.
Align the clinic with company culture, values, standards, and operational practices.
Develop team members through active leadership, comprehensive training, counseling, and coaching.
Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements.
Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions.
Investigate and resolve staff and patient concerns with timely and effective conflict resolution.
Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes.
Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans.
Ensure compliance with all policies and regulations set forth by relevant agencies.
Maintain a professional appearance and demeanor in accordance with company policies.
Uphold good housekeeping standards throughout the practice.
Requirements
Requirements:
Minimum of 2 years of experience in dental officemanagement.
Excellent interpersonal, verbal, and written communication skills.
Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality.
Strong organizational and time management skills.
Proficient in Windows Operating System and Microsoft Suite; dental software experience is required.
Must have or be willing to obtain a Real ID prior to gaining access.
Successful completion of background check (including criminal record check) and urinalysis.
Benefits For Full Time Staff:
Competitive Compensation
Generous Paid Time Off
Paid Holidays
Medical, Vision, and Dental benefits.
Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability.
401k with matching program after one year of service.
$42k-62k yearly est. 19d ago
Office Manager
Rainbow Restoration
Office manager job in Winston-Salem, NC
3420 Dillon Farm Road, Winston-Salem, North Carolina, US Are you an eager self-starter that loves systems and improving efficiency? Do you have excellent communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis? Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office environment?
As an OfficeManager, you will be front and center of office and business operations, providing administrative support services and maintaining office systems, procedures, and policies. You'll ensure that the daily office operations function smoothly and that the highest quality customer service is delivered by office staff. And most importantly with all team members at Rainbow Restoration, you'll help people when they need it most!
If you're ready to start a career where you do something different every day and enjoy knowing that you're making a difference in the lives of our customers and team members, we want to talk to you!
Why You Should Join Our Team as an OfficeManager
* Professional training and development. We recognize that your success is our success! Our goal is to help you meet your personal and professional goals while also partnering with our team to reach business goals together!
* This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands! Company growth is your growth!
* Autonomy. You'll have a lot of independence as an OfficeManager, with your ability to make quick decisions and flexibility in how you create systems to communicate with and help the team throughout the day.
* You'll be helping people when they need it most. You'll be one of the first points of contact when helping people at one of the most challenging times of their life. You'll lead a team to make a huge impact in the community by restoring properties back to pre-loss condition.
* This is a stable industry. Restoration services will always be needed when a disaster strikes at someone's home or business. This means you'll have a long-term opportunity to use your skills with us at Rainbow Restoration.
Your Responsibilities as an OfficeManager
You'll be a key component of our team responsible for creating systems, implementing procedures, holding the team accountable and reporting daily and weekly updates. As you grow in experience, here are some of the things you will do:
* Receive incoming calls, from clients, vendors, insurance companies, and field staff.
* Communicate with customers throughout restoration process
* Assist with the scheduling of services with staff, customers, and insurance
* Notify customers of service call status and follow up with customers after work is complete
* Accounts Receivable, following up on outstanding invoices and collections.
* Process customer invoices
* Clerical duty as required including customer and job data entry into proprietary software
* Create and manage an organized filing system, upload and keep record of important data
How to be Successful as an OfficeManager
Your success as an OfficeManager is entirely within your control.
We won't sugarcoat it; we deal with emergencies! With emergencies comes high stressed customers, who, at times may need empathy and reassurance that everything will be ok. Exceptional communication in all situations will be important.
You'll be a great fit to grow in this role if:
You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.
You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology to document and process jobs, ensures that we do projects right the first time every time.
You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.
You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.
Job Requirements for the OfficeManager
Here are the minimum requirements to be considered for this job.
* Must have a valid driver's license.
* Must be able to lift 50 pounds unassisted.
* Must be able to wear respiratory equipment and PPE.
* Must be available to work after hours, and on rotation for emergency calls.
* Must have experience with Microsoft Word, Excel, and Adobe
Benefits
The pay range for this position is $20-25 per hour.
15 days paid time off per year.
401k
Health insurance
If you're ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!
APPLY TODAY!
Apply
$20-25 hourly 26d ago
Office Manager
Straine Dental Management
Office manager job in Mooresville, NC
Dental OfficeManager
Schneider Family Dentistry
We are looking! Our advanced, comprehensive dental practice is actively seeking a high-energy, team-oriented individual who understands the importance of leadership and communication and has a proven track record of success in the overall management and operations of a business. If you can demonstrate you have a passion for these things, you need to apply today!
Position Title: Dental OfficeManager
Location: Mooresville, NC
Reports To: Lead Dentist
Work Schedule: Full Time
Compensation: $33-$36 per hour
Benefits: Personal Time Off, Sick & Holidays
Responsibilities:
Oversee and manage the daily operations of the practice
Ensure consistent implementation of practice policies, procedures, processes and initiatives
Ensure practice follows state and federal laws
Be the change agent communicating the vision and ensuring alignment with organizational goals
Hire, onboard and train new employees
Develop and mentor employees to perform at the highest level through clarity and training
Fill positions for employees on POT or leave
Offboard employees following applicable laws
Oversee the daily attainment of practice goals
Qualifications:
College degree preferred but not required
Work experience in dental or related field - 2+ years of management/supervision is preferred
Soft skills experience in communication, organization and time management is preferred
Why Join Us?
We sustain the growth of our practice by adapting to evolving market conditions, technological advancements and customer preferences. As a change agent, you will have the opportunity to create a positive and supportive work environment that motivates the team and fosters a sense of teamwork.
$33-36 hourly 5d ago
Legal and General Office Coordinator - 2025567
World Relief 3.9
Office manager job in Winston-Salem, NC
Job DescriptionAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
World Relief is seeking a Legal and General Office Coordinator. This position will offer administrative clerical support for the World Relief Triad (WRT) Immigrant Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Triad. The position is based in the WRT Winston Salem office but may require covering days in the High Point office as well.
ROLE & RESPONSIBILITIES:
Facilitate in-person and telephone intake of new and existing clients
Schedule client appointments and administer reminder phone calls
Answer and screen all incoming phone calls for the ILS department and direct accordingly
Manage/direct all outgoing and incoming mail for all office
Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client and/or ILS specialist
Provide additional administrative support to ILS specialists as needed
Conduct case follow up on incomplete files
Maintain adequate office supplies for the department and coordinate orders when necessary
Participate in ILS department meetings
Train and oversee administrative interns and volunteers to assist with administrative tasks
JOB REQUIREMENTS:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
High School Diploma
Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
Committed to welcome the immigrant community, the general public, and other staff to World Relief
Highly organized and a willingness to multitask
Proficiency with Microsoft Word & Excel;
Professional verbal and written communication
PREFERRED QUALIFICATIONS:
Associate's degree preferred
Familiarity of the current U.S immigration context preferred
Fluency in another language such as Arabic or Dari preferred
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
$36k-43k yearly est. 2d ago
Retail Full Time Customer Experience Manager
Michaels 4.2
Office manager job in Mooresville, NC
Store - CHLT-MOORESVILLE, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$37k-70k yearly est. Auto-Apply 60d+ ago
Office Manager
Pinnacle Treatment Centers 4.3
Office manager job in Martinsville, VA
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As an OfficeManager, you will be responsible for performing overall management of the office operations. You will be responsible for office billing and collections, ensuring compliance with cash handling policies/procedures, purchasing supplies, and managing expenses.
Benefits:
· 18 days PTO
· 401k with company match
· Company sponsored ongoing training and certification opportunities
· Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
· Early hours to support work/life balance
· Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
· Discounted tuition and scholarships through Capella University.
Requirements:
· High school diploma or equivalent
· Two (2) year experience in an office setting
· Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier.
· Localized travel up to 10% may be required.
Preferred
· Undergraduate degree
· Five (5) years of professional officemanagement experience
· Experience in medical field a plus
Responsibilities:
· Provide guidance, training, and evaluation of clerical team.
· Manage clerical team schedule.
· Responsible for Medicaid/Medicare eligibility verification and tracking
· Manage supply orders.
· Responsible for cash collection and daily balancing
· Welcome visitors/patients by greeting them in person or on the telephone; answering or referring inquiries.
· Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
· Responsible for daily phone coverage functions
· Comply with all policies and applicable procedures.
· Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
· Coordinate appointments for clients and staff.
· Communicate all relevant information to supervisory staff regarding clients and the facility.
· Manage Accounts Receivable/Accounts payable/deposits.
· Maintain safe and clean reception area by complying with procedures, rules, and regulations.
· Attend team meetings and complete all training courses timely as required.
· Other duties as assigned.
Join our team. Join our mission.
$35k-45k yearly est. 6d ago
Office & Accounting Manager
Graham Personnel Services 3.6
Office manager job in Asheboro, NC
Accounting / OfficeManager (Temporary, Possible Temp-to-Hire) We're seeking an experienced accounting professional to handle full-cycle accounting and general office operations. This temporary role covers a leave with potential to become permanent for the right candidate.
Responsibilities:
Manage accounts payable, accounts receivable, payroll, and financial reporting
Maintain accurate records, prepare monthly reports, and support budgeting
Oversee office operations: correspondence, filing, supplies, and workflow
Ensure compliance with company policies and record-keeping procedures
Assist with employee benefits and insurance programs as needed
Qualifications:
Bachelor's degree in Accounting or Business
2+ years of accounting and office administration experience
Strong computer, math, and organizational skills
Excellent communication and multitasking abilities
#PROF26
$32k-40k yearly est. 7d ago
Office manager
Spring Life Behavioral Care
Office manager job in Winston-Salem, NC
Spring Life Behavioral Care, LLC. is an agency that specializes in providing mental health/substance abuse and rehabilitative services utilizing individual, family and group treatment modalities.
Spring Life Behavioral Care, LLC also runs the following groups:
Treatment and Empowerment of Victims of Domestic Violence
Dual diagnosis
Psycho-educational group
Parenting Classes
Anger Management Treatment Program/group
Women's Group
The Office Manger is responsible for the day to day functions of their office. The OfficeManager is employed on a full-time basis and is available at all times during work hours. Must be energetic, friendly and able to multitask in a fast paced office environment. Dependable, Trustworthy, eager to learn/grow.
Qualifications
High School Diploma
Office Experience Preferred
Great communication, time management and organizational skills
Ability to work as a Team Player - a MUST
Maintains a "can do" positive attitude
Ability to represent the Company in a professional manner
Ability to handle multiple tasks at one time
Excellent written and verbal skills
Maintains a high degree of integrity in handling confidential matters
Ability to file folders/paperwork in correct alphabetical/numerical order
Ability to meet occasional high-pressure situations with a calm attitude
Detail oriented and efficient
Strong Initiative
General Duties include but are not limited to:
Under direct/close supervision, performs a variety of basic and routine clerical & secretarial duties. These may include, but not limited to:
Answering telephones & routing calls to the appropriate person
Preparing & emailing routine correspondences with correct grammar, punctuation, spelling and neatness
Communicates with customers/clients
Maintaining inventory of necessary office supplies
Helps to maintain a clean office area and breakroom
Record minute meetings
Filing
Schedule appointments for doctors and clinicians
Verify Insurance
Complete intakes
Assisting with various basic personnel administrative functions as needed
Acting as backup to other personnel in the office as needed
Other duties as assigned
PHYSICAL DEMANDS:
This is largely a sedentary role but would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Schedule:
Monday to Friday
Application Question(s):
Can you be prompt when coming to work daily?
Are you trustworthy and able to work around employee personal a private files without disclosing information?
Job Types: Full-time, Part-time
Salary: $14.00 - $16.00 per hour
Schedule:
8 hour shift
Education:
High school or equivalent (Required)
Experience:
Administrative experience: 1 year (Preferred)
Microsoft Office: 1 year (Required)
Shift availability:
Day Shift (Required)
Work Location: In person
$14-16 hourly Auto-Apply 60d+ ago
Office Manager
Rowan Diagnostic Clinic, Pa
Office manager job in Salisbury, NC
ESSENTIAL FUNCTIONS:
Effectively coaches, reviews, trains and supervises assigned employees, makes effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees.
Efficiently resolves complex and non-routine processing problems requiring policy interpretation with minimum guidance from supervisor.
Develops and maintains various procedural manuals; updates and creates new manuals as procedures and policies are changed and developed.
Conducts and/or participates in special studies and projects as assigned; researches and analyzes information; prepares statistical and narrative reports and documents as needed.
Professionally serves as liaison between assigned staff, other departments, physicians, and senior management regarding departmental needs, concerns, and disputes.
Able to prioritize departmental needs and effectively manage resources, including time and staff.
Perform periodical educational and performance reviews of staffing, while providing necessary guidance to improve departmental functionalities.
Routinely evaluates and monitors staff's productivity; while providing them with constructive feedback to prevent inaccuracies, delays, and denials.
Provides staff with daily, weekly, and monthly goals and benchmarks by utilizing financial projections and system data.
Effectively prioritizes daily workloads and manages resources; including time and staff; as well as performing duties of subordinates as needed.
Coordinates the denial and appeals process as related to pre-certification inaccuracies created by assigned staff.
Accurately resolves pre-certification conflicts by identifying the problem source, analyzing issues; confer with physicians, nursing, and other staff to ensure that authorization is obtained.
Illustrate strong people/interpersonal skills with the ability to communicate with all levels of professions.
Monitors all inpatient and observation stays to ensure that clinical data has been submitted to that the appropriate payer and that the authorization has been approved.
Promotes and helps to establish a positive and healthy work environment by exemplifying the organization's core values.
Regularly reports to work on time and has minimum tardies or occurrences.
Other duties as assigned
Qualifications
Minimum Job Qualifications:
Education: High School Diploma or equivalent required. Two-year college degree in Business Administration, Finance, or Healthcare Management preferred.
Other Skills: Prior supervisory experience desired. Three years of hospital registration, insurance claims filing, or patient billing experience required. General working knowledge of Microsoft Office Products; specifically, Word, Excel, and PowerPoint required. Strong leadership and communication skills required.
Expected Hours of Work: M - F (Saturdays as needed)
Personal Protective Equipment: Must be able and willing to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Supervisory Responsibility: Yes - multiple direct reports - 3 offices (RDC Main, Faith, Allergy)
Travel: Yes (to other offices as needed)
$30k-47k yearly est. 10d ago
Business Manager
XDIN
Office manager job in Greensboro, NC
XDIN subsidiary of ALTEN Group, includes 500 employees dedicated to the automotive engineering development. ALTEN is a Leader in Engineering & Information Technology system, and operates in over 21 countries (Europe, North America, Asia, Africa and Middle East) with more than 28,000 employees of which 88% are engineers.
At XDIN, we are always looking for world-class talent to lead our global teams through commitment and dedication to our OEM and Tier I clients. We believe in quality support from concept through production, and delivering the best customer experience while at the same time attaining a great place to work!
XDIN Offers
Competitive wages, BOE.
Major health, dental insurance benefits and vision savings plan. 401k, and basic life.
Supplemental benefits such as short-term disability, accident, cancer and life insurance.
Paid company holidays and earned time off.
We place a high value on thought leadership. We want every employee to develop all the skills required to become an engineering and technology thought leader; contributing to the knowledge assets of our team and our clients. From day one, every consultant is trained and mentored to elevate their careers.
Responsibilities:
• Creating new business opportunities by prospecting new customers
• Gathering new business leads
• Optimizing business profitability with mid-size accounts
• Closing deals on service-based contracts or on time-based contracts
• Participating in development of business offers
• Support the company to meet its commercial objectives
• Continuously recruit, interview and match candidates in order to have already qualified talent ready to meet customer's current and anticipated needs
• Organizing & coordinating the commercial relationships with your partners
Requirements:
• Bachelor or a Master Degree in Business or Engineering
• 2-5 years of professional experience
• Great interest in Business Development within the Automotive Industry
• Good listener and communicator, convincing and pro-active
• Autonomous and can manage your own priorities but also a team player keeping focus on the company's interests
• Comfortable taking initiative and motivated to reach planned & ambitious goals
• Very good knowledge of English, spoken and written
The Location: This opportunity is based in Greensboro, NC
$58k-110k yearly est. Auto-Apply 60d+ ago
Department Business Manager (Operations Manager)
Forsyth County (Nc 4.2
Office manager job in Winston-Salem, NC
The Forsyth County Department of Social Services is seeking to hire a Department Business Manager to oversee the operations of the Social Services building, administrative and services units. Responsibilities include oversight of the mailroom functions, scanning processes, data entry needs, IT security, building security, building cleanliness and upkeep, interpreting staff & other functions that arise.
Distinguishing Features
The Department Business Manager over operations will be responsible for the organization and supervision of department operations, personnel administration, purchasing, office services, and other general managerial functions. Work includes ensuring compliance with all Federal & State IT security mandates and annual reporting.
This person will also track spending levels for supplies, small office equipment & furniture, and capital improvement projects. Additionally, the Operations Manager will be responsible for managing the retention, storage, and destruction of records based on Federal & State mandates.
Minimum Education and Experience
Graduation from a four-year college with a degree in business administration, accounting or related field and at least three years of experience in financial management.
Prefer prior experience in planning and managing a business or governmental program.
A higher education level may be considered as a substitution for all or part of the experience requirement.
A four-year degree outside of the relevant academic field plus additional years of relevant experience may also be considered.
Valid driver's license required.
Department Hiring Preferences include:
* Four-year degree in business, public, or hospital administration
* Five years of administrative experience in the planning and management of a business or
governmental program
The ideal candidate will possess the following knowledge, skills & abilities:
* Considerable knowledge of the principles and practices of public & business administration;
* Considerable knowledge of modern office procedures, practices & equipment;
* Considerable knowledge of the organization and structure of state & local governmental
and volunteer agencies;
* Considerable knowledge of budgeting, procurement, and operational practices & procedures;
* Ability to select, train & supervise employees engaged in business operations and;
* Ability to establish and maintain effective working relationships with other employees, County & State officials, and the general public.
* Ability to manage multiple projects and workgroups to implement leadership's vision and strategic plan.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to:
* Plans, organizes, and supervises the preparation of the annual agency operations including Safety and Emergency management;
* Properly procure all agency needs as it pertains to facility and campus needs
* Reviews requests from Division Managers for appropriateness;
* Ensure resource utilization appropriately managed;
* Compiles information such as cost estimates, budget reports & statistical data;
* Analyzes operational problems and recommends new or revised procedures;
* Supervises an administrative staff responsible for building operations, system security,
contracts for security & facility upkeep including grounds and parking.
This position calls for the ability to work in a fast-paced, evolving environment. Minimal telework is of for this position as oversight of the building requires physical presence.
$57k-70k yearly est. 12d ago
Sales Manager/Desk Manager
Jerry Hunt Supercenter
Office manager job in Salisbury, NC
Join the Winning Team at Jerry Hunt Supercenter as a Sales Manager!
Are you a dynamic sales leader with a passion for closing deals and driving success? Do you thrive in a high-energy environment where your skills are rewarded generously? Look no further! Jerry Hunt Supercenter, the largest independently-owned pre-owned dealership in North Carolina, is seeking an exceptional Sales Manager to join our top-tier team.
About Us:
Jerry Hunt Supercenter, with locations in Lexington and Salisbury, NC, has been a staple in the community for over 40 years. As a family-owned and operated dealership, we pride ourselves on our professional work environment and dedication to providing top-quality vehicles and outstanding customer service. Our commitment to excellence sets the benchmark for our competitors and creates a unique opportunity for you to thrive in a long-term, rewarding career.
What You'll Do:
Close Deals Like a Rockstar: Lead the sales floor with your expertise and enthusiasm, turning leads into satisfied customers.
Appraise Trades: Use your keen eye and experience to accurately assess trade-in vehicles, ensuring fair value for both the dealership and the customer.
Elevate the Sales Team: Collaborate with and train our sales department, fostering a culture of growth and success.
What We Offer:
Top Earnings Potential: Achieve an impressive annual income between $250,000 and $300,000!
Comprehensive Benefits Package:
Vacation: Enjoy well-deserved time off to recharge.
401(k): Plan for your future with our competitive retirement savings plan.
Medical, Dental, and Vision Insurance: Keep yourself and your family healthy with our comprehensive coverage options.
Career Growth: Enjoy opportunities for advancement in a thriving, family-oriented business.
Supportive Environment: Work in a professional, growth-focused atmosphere that values your contributions.
Why Choose Jerry Hunt Supercenter?
Industry Leader: As North Carolina's largest independent pre-owned dealership, we offer unmatched market presence and resources.
Family Values: Experience the warmth and support of a family-owned business committed to long-term relationships with both our customers and employees.
Exceptional Standards: Be part of a team that sets the standard for quality vehicles and superior customer service.
If you're ready to take your sales management career to new heights and make a substantial impact, we want to hear from you!
Apply Today!
Send your resume and cover letter to ******************************. Don't miss this chance to join a leader in the industry and drive your career forward with Jerry Hunt Supercenter!
Benefits
Health insurance
Vision insurance
Dental insurance
401(k) matching
$50k-89k yearly est. Easy Apply 60d+ ago
Outdoor Experience Manager
Girl Scouts Carolinas Peaks To Piedmont
Office manager job in Asheboro, NC
REPORTS TO: Director of Outdoor Experience & Property
FLSA CLASSIFICATION: Exempt
GRADE: 5
requires living on site at assigned camp during overnight camping season (May - August)
SUMMARY OF POSITION
The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals.
ACCOUNTABILITIES
Manage outdoor experience programming in the council's jurisdiction that could include:
Management of weekend programming
Management of summer overnight and day camp programming
Recruiting, training and management of seasonal staff and year-round staff
Coordinating services of all program and site vendors (food, supplies, program providers, etc.)
Risk management, safety, security and crisis communication plans
Development and delivery of all program activities for council-owned camps and geographic regions.
Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership.
Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved.
Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program.
Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response.
Provide an annual calendar of program activities designed to meet the needs of girls.
Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes.
Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance.
Participate in the development of the budget for assigned programs and manage budget for assigned areas.
Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Actively participate in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.
Requirements
QUALIFICATIONS
Core Competencies
Outdoor Program Development
Sales Ambition & Drive
Achieve Results
Problem Solving
Marketing Knowledge
Project Management
Budget Administration
Judgment & Decision Making
Team-building & Development of Others
Qualifications
Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience
Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff.
Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management.
Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season
Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties.
ACA Standards Visitor status or willingness to obtain
Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided.
Experience overseeing seasonal food service staff and health staff
ADDITIONAL REQUIREMENTS
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Minimum age 25
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine, and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees "at will."
Salary Description $39K - $45K/year
$39k-45k yearly 14d ago
Business Manager
Sonrava
Office manager job in Burlington, NC
We are looking for a Dental OfficeManager to join our team!
As a Dental OfficeManager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Resonsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$59k-111k yearly est. Auto-Apply 1d ago
Office Manager
Atlantic Vision Partners LLC 4.5
Office manager job in Collinsville, VA
This individual is responsible for overseeing the day-to-day operational functions for the medical practice, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial oversight, office and, insurance administration, and personnel management duties.
Essential Functions:
Practice Staff Management
• Responsible for local human resources activities in consultation with corporate AVP Human Resources including staffing, time and attendance responsibilities.
• Creates and/or maintains employee orientation and termination protocols
• Provides leadership, guidance, and expertise to all staff members
• Effectively communicates departmental activities to the entire staff
• Establishes a high-performance team that is efficient, knowledgeable, service-oriented, sharing responsibility for attaining the goals of the practice
• Implements AVP corporate policies and procedures and ensures staff compliance
• Assists staff with individual development plans and opportunities
• Counsels and/or administers disciplinary action to employees as necessary in line with AVP policies
• Prepares the master schedule
Administrative and Financial Responsibility
• Partners with the Practice Manager to develop strategic, financial and tactical plans and objectives for the practice to meet outline objectives.
• Manages front office operations to maximize patient satisfaction, collection of payments, and customer service efforts
• Monitors departmental budgets, regulatory compliance, contracts and vendor relations.
• Prepares daily financial and insurance reconciliations.
• Orders clinical, office and stationary supplies, arranges for maintenance, repair, smooth functioning, purchase of new equipment for physicians and staff, including workstations, business and medical equipment at the office, including, copiers, fax, phone and ophthalmic equipment.
ESSENTIAL SKILLS AND ABILITIES:
• Ability to adjust communications to fit the needs and level of understanding of the receiver
• Ability to establish and maintain excellent client relationship, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters
• Ability to provide leadership and influence others
• Ability to solve problems and identify solutions
• Knowledge of ophthalmology services
• Knowledge of billing and insurance regulations
REQUIRED COMPETENCIES
1. Excellent judgment, dependability, and conscientiousness.
2. Demonstrated high ethical standards and integrity.
3. Demonstrated attention to detail
4. Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
5. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
6. Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed.
7. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
Education and Experience
1. Bachelor's degree in management or healthcare field
2. Five years progressive medical practice experience
3. Computer literacy especially with EMR systems
4. Knowledge of medical practices, terminology, and reimbursement policies
PHYSICAL DEMANDS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms, ability to keep hand and arm steady while moving your arm or while holding your arm and hand in one position; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 50 pounds occasionally.
Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception.
Work environment: Setting typical of an optometry practice with office type features.
JOB DETAILS & BENEFITS
• Seeking full-time applicants
• Full-Time employees are eligible for:
• Medical, Dental, and 401(k) through the company
• Generous PTO plans and paid holidays
$34k-41k yearly est. Auto-Apply 60d+ ago
Support Services Supervisor
Winston-Salem State University 3.8
Office manager job in Winston-Salem, NC
The primary purpose of the Support Services Supervisor - Mail Room is to oversee the processing of all incoming and outgoing mail for the campus community. This role ensures that proper controls are in place for the retail window service operations while consistently delivering excellent customer service across all related processes. As part of the Business & Auxiliary Services department, the Post Office is committed to providing exceptional service to our campus community. If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day.
Preferred Years Experience, Skills, Training, Education
Preferred experience includes working in a USPS or mailroom environment, with a minimum of four years in a supervisory role.
How much does an office manager earn in Winston-Salem, NC?
The average office manager in Winston-Salem, NC earns between $25,000 and $57,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Winston-Salem, NC
$38,000
What are the biggest employers of Office Managers in Winston-Salem, NC?
The biggest employers of Office Managers in Winston-Salem, NC are: