Office Manager Bookkeeper
Office Manager Job 8 miles from Youngsville
Benefits:
401(k) matching
Paid time off
Training & development
Dental insurance
Health insurance
Vision insurance
Office Manage Book Keeper Job Description: Our company is seeking a highly motivated and experienced Office Manager_Book Keeper to work with our Management Team. To apply for this job, you must have at least one year of experience with Quickbooks Online & in Managment and Office Book Keeping.
The individual selected must be able to assist with various daily task. These task may include, but are not limited to, Quickbooks Online, general filing and records maintenance, compiling data for reports, scheduling appointments and meetings, calendar maintenance for one or more employees, answering/screening telephone calls, distributing mail, greeting/escorting visitors, assisting new employees, scanning, and other established general tasks.
May assist in supporting the general day-to-day activities for one or more members of our management Team. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Must be computer literate and is proficient in Microsoft Excel, Word, Outlook, and various Google Platforms. Compensation: $25.00 - $35.00 per hour
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
Manager - Insurance and Claims
Office Manager Job 13 miles from Youngsville
* Covington, LA * New Iberia, LA * Baton Rouge, LA * Pineville, LA We're committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we're in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow.
The Manager, Insurance and Claims is a senior professional with deep knowledge and understanding of leading practices in managing corporate insurance program and claims activities. The incumbent will lead and drive analyzing and classifying risk exposures to maintain insurance coverages. The incumbent will provide leadership and innovation in the design and execution of insurance strategy and claims resolution processes. The role will require close interaction with business units and risk senior management. The incumbent will also build and manage relationships with insurance brokers, underwriters, Cleco stakeholders and attorneys to negotiate insurance policies, settlements and litigation support. The incumbent serves as a mentor for and provides day-to-day guidance to staff with Insurance and Claims responsibilities.
Key Responsibilities
* Lead the vision for the Insurance and Claims function; provide clarification to identify and measure risk exposure; evaluate mitigation risk/reward and actuarial process to fair value or benchmark policies and claims
* Design strategies aligned with existing and evolving risks at Cleco to appropriately size coverage, negotiate, obtain and renew various insurance product and coverage lines; support and execute strategy formulation for handling claims and lawsuits with multiple touchpoints across internal and external counsels
* Manage relationships with brokers (both domestic and international) and underwriters to drive successful renewals; lead interactions with external counsels and Cleco counsel to help in handling litigated claims
* Communicate with internal stakeholders to manage insurance and claims risk mitigation action plans; proactively engage business units to perform insurance needs/risk analysis for new business strategies and activities
* Demonstrate understanding of emerging practices in Insurance and Claims, inclusive of new forms of coverage, recommended and regulatory insurance requirements, and risk transfer and manage self-insurance where appropriate
* Oversee and drive insurance policy renewals including review of applications and data submissions for efficient renewal process; understand policy documents, and negotiate terms, conditions, premiums and deductibles in order to optimize coverage
* Manage and monitor contractor compliance and ISN status in mitigating potential risks; review insurance contracts and non-standard commodity/company contracts for appropriate insurance and risk of loss mitigation
* Develop solid business relationships, becoming a trusted advisor to the Risk Management Committee, with key functional leaders and stakeholders to proactively support business objectives; liaise with quantitative risk sub-function to support quantification of insurance and claims risk in financial terms
* Develop and maintain relationships in the utility, safety, and cybersecurity insurance sector, and actively participates in trade organizations and training
* Develop, measure, monitor, and report KPIs on Insurance and Claims, and KRIs on coverage for Cleco stakeholders, and various management and stakeholder committees; develop training and education on various insurance programs and issues for appropriate Cleco stakeholder audiences, in order to promote risk control management, periodically
* Manage and coordinate Insurance and Claims process improvements and system solutions with emphasis on improved efficiency, effectiveness and transparency; identify and integrate new technologies/current systems and analytical techniques to enhance/streamline policy renewals and claims processing and to provide additional insights to drive business impact
* Lead process automation and design by identifying areas to reduce routine manual tasks
* Manage performance planning, development and coaching/mentoring of team members within the Insurance and Claims department, in delivering exceptional performance with a customer-centric approach
* Champion a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence
Required Skills
* Strong business acumen with insurance and utility industry knowledge and in-depth understanding of legal and risk management
* Strategic thinker with exceptional interpersonal skills; ability to work collaboratively with various external and internal groups and upper management
* Core knowledge of Insurance principles, theories and concepts and understanding of the markets
* Ability to negotiate and influence with a consultative approach
* Strong planning, project management, communications, negotiation, writing, speaking, and listening skills
* Strong analytical and critical thinking skills to interpret business, workforce and Finance KRAs/KPIs/metrics into actionable insights and decision making
* Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner
Key Result Areas (KRAs)
* Increase optimal coverage in policy renewal
* Improve appropriate utilization of allocated budget
* Improve and simplify renewal process
Qualifications
Required Education & Experience - Bachelor's and/or Master's degree in Finance, Economics or related field
* 7+ years of related experience in years of experience working in an insurance organization with involvement in claims and litigation
* 2+ years People Management experience
* Experience in litigation preferred, particularly if worked closely with Senior Management
* Experience with Utility Operations, Generation, Customer Service, FERC and EEI Guidelines is value added
* Experience with Microsoft tools and applications required
* This level is based only on availability in approved org design/structure; strict adherence is required
* Progression to this level is strictly restricted based on critical individual capabilities and business requirements
Licenses and Certifications - CRM, CRMP, PRM, ERP preferred
Primary Competencies
BEHAVIORAL
* Attracts Top Talent - Drives Results
* Balances Stakeholders - Drives Vision & Purpose
* Builds Effective Teams - Ensures Accountability
* Business Insight - Instills Trust
* Communicates Effectively - Nimble Learning
* Courage - Plans & Aligns
* Demonstrates Self-Awareness - Strategic Mindset
* Develops Talent - Safety
TECHNICAL (Core for Function)
* Financial Modeling
* Financial Reporting and Data Analysis
* Industry and Business Knowledge
* Risk Management
* Project & Change Management
* Business Partnering
* Planning, Forecasting, & Budgeting
May perform other duties as assigned.
Salary dependent on experience, skills, education, and training.
Assistant to the Director
Office Manager Job 8 miles from Youngsville
Title**: Assistant to the Director **Department** : 2080|Art Museum **Responsibilities** : The Assistant to the Director provides administrative support, office management, and handles university and foundation relations. The Assistant's excellent organizational, record-keeping, and communication skills enhance the efficient and effective day-to-day “back-of-house” operations of the museum. Responsible for office reception, database management and executing policies and procedures related to human resources, payroll and accounting, the Assistant serves as the Director's liaison to the university, foundation, employees, vendors and contractors. The position reports to the Director and works closely with the Associate Director of Administration.
Responsibilities:
-- With the Associate Director of Administration, implements revenue and expense tracking for the museum assuring compliance with university policies and procedures on purchasing, travel and employment
-- Maintains the master calendar for the museum tracking schedules and deadlines related to exhibitions, events, event rentals, tours, university and community events as well as staff vacations
-- With the Associate Director of Administration, is responsible for deposits and tracking of memberships, donations and other revenue following generally accepted accounting principles (GAP) and in compliance with foundation and university policies and procedures
-- Maintains inventory and ordering of office supplies
-- Maintains office files to assure that record keeping is up-to-date and well-organized
-- Prepares materials for staff, board, and committee meetings. Attends meetings as needed, prepares and distributes minutes in consultation with the Director
-- With the Director, is a liason between the museum and membership
-- Maintains membership database. Prepares membership renewal letters. Manages correspondence for member and donor acknowledgment. Provides support for direct mail campaigns.
-- On a limited basis, will provide logistical support for seasonal receptions and signature museum events.
-- Perform other duties as may be required from time to time
The Hilliard Art Museum (HAM) is located at the edge of the University of Louisiana (UL) campus in Lafayette, Louisiana. The museum is comprised of two buildings, the original 1967 A. Hays Town plantation-style house and the newer state-of-the-art Hilliard Museum with four exhibition galleries and a gift shop featuring crafts by local artists. The museum's collection features more than 2,000 objects including European and American painting, Japanese prints, folk art and a collection of Egyptian art. The museum works collaboratively with the university's nine colleges - including the College of Arts - as well as with local, national and international partners to present exhibitions and programs on the art of our time. With a student population of more than 19,000 and the culturally-rich community of Acadiana around us, we celebrate the creative spirit that infuses every aspect of life here from food and drink to music, art, and dance.
**Qualifications:**
**Required Qualifications:**
--Bachelor's degree
--OR 4 years of administrative experience will substitute for the degree requirement
**Preferred Qualifications:**
-- Excellent organizational skills and ability to multi-task.
-- Great attention to detail
-- Strong skills in letter writing, record keeping and book-keeping
-- Ability to work well with diverse stakeholder groups including museum staff, students, board members, university staff and faculty, foundation staff and community members
-- Proficiency with Microsoft Office and CRM databases.
-- Knowledge of accounting and prior experience working in museums or higher education a plus.**Job Ad#** (req3923)
Customer Experience Manager
Office Manager Job 8 miles from Youngsville
SchoolMint is the leading SaaS platform driven by our mission to help educators create bright, more sustainable futures. We offer powerful products that help schools run smarter enrollment management and student behavior management.
We are a fast-growing and established EdTech company rooted strongly in our core values: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change. We take these seriously. At SchoolMint we live what we preach and embody values that empower us to delight our customers with award-winning products and top-notch customer service
Job Description
The Customer Experience Manager will join the Customer Experience team in executing SchoolMint's Customer Experience and Partnership Development strategies in order to meet customer needs, increase customer usage of and capacity in SchoolMint's SEM products, ensure high rates of gross and net customer renewal (>95%, or as specifically set by management from time-to-time), drive customer referrals, and grow SchoolMint's market share.
The Customer Experience Manager will play an integral role in our Digital Advertising Services team, working closely with customers to better understand their student recruitment goals, collaborate with the Production team to translate those goals into successful social media campaigns, and partner with our Enrollment team to drive software adoption.
What You'll Be Doing
Manage and deepen relationships with a portfolio of K-12 customers, drive renewals, reduce churn, and increase customer satisfaction
Lead annual retrospectives sharing compelling data around usage and growth and identifying actionable feedback
Proactively understand customers' needs and ensure they maximize engagement with their SchoolMint solution(s) by growing customer product usage and up-selling new features and related SEM offerings
Work with customers to understand their strategic enrollment process and project goals, translate that process into a configuration plan for the SchoolMint software, and assist customers to successfully reach each milestone
Support annual and ongoing critical milestones from updating applications and tracking lead sourcing to liaising with the services delivery team and working with internal data and technical resources to ensure each district's student recruitment goals are achieved
Monitor customer health through data analysis of product use, support inquiries, NPS scoring, and other health criteria
Facilitate internal QBRs to proactively mitigate risk and identify upsell/cross-sell opportunities
Drive new business growth through advocacy and referrals
Promote optimal product usage behaviors as guided by defined benchmarks of success for both frequency and depth of product interaction
Create, own, and execute key stakeholder trainings through product knowledge
Collect and manage product feedback from customers to share with our product team and participate in conversations advocating for an improved customer experience
Collaborate with team members across Support, Professional Services, Customer Success, Onboarding, Product, and Engineering as needed to resolve issues and deliver great customer experiences.
Contribute to team initiatives, including the creation of knowledge, processes and tools to improve the efficiency and productivity of SchoolMint customer success
Collaborate with peers on best practice sharing and solutions
Travel possibly required up to 25%
About You:
2-3 years of experience in account management or CX roles at SaaS technology companies
Passion for improving education
Strong communication, presentation and negotiation skills, with the ability to inspire others
Analytical and process-oriented mindset
Demonstrated ability to manage large, multi-stakeholder projects with exceptional results
Self-driven, persistent, and assertive
Enthusiastic lifelong learner
Strong empathy for customers and passion for revenue and growth
Excellent organizational and time management skills
Technical aptitude with a solid understanding of technology and how a product works
Even Better:
Associate Project Manager, PMP , or similar certification
Prior experience with Strategic Enrollment Management (SEM) and/or SchoolMint Products is a significant plus
Bachelor's degree
Subject matter expertise in education technology
Salesforce, Totango, and/or similar CRM and Customer Success platform experience
Significant fluency in Spanish (read, write, speak) or other languages is a plus!
Interest in or experience with Digital and/or Social Media Marketing is desired
Some Awesome Perks
Medical, Dental, and Vision Insurance
Employee Paid Life Insurance, Short Term & Long Term Disability
PTO, Sick Days, Birthday Floating Holiday, Wellness Floating Holidays, Volunteer Days, Company Observed Holidays, and Winter Recess
401(K) (with a 90-day waiting period)
Professional Development
Flexible Spending Account and Dependent Care Account
Educational Assistance Program
Join Our Customer Service Team as a Manager in Lafayette
Office Manager Job 8 miles from Youngsville
**USD3650.00** **Join Our Customer Service Team as a Manager in Lafayette** Offered by: Ad ID: **Contact** Press to display the phone number ************** **Post this ad on** **Description** We are hiring a Customer Service Manager in Lafayette to oversee our service operations and improve customer interactions. The ideal candidate will possess excellent communication skills and the ability to analyze customer feedback. You will implement strategies to enhance service quality. Salary: $3,650.00. Contact Xander at ************** to apply!
**Note**
While using our platform to contact advertisers, we encourage you to exercise caution and prudence. It's important to note that the platform does not guarantee or control user behavior. When interacting with advertisers, we advise you to:
- Verify the details provided in the ad before making any commitments.
- Be wary of any requests for personal or financial information and avoid sharing sensitive details unless necessary.
- Meet in a safe and public place if arranging in-person meetings.
- Trust your instincts and report any suspicious activity immediately.
Your safety and security are important to us. By remaining vigilant and exercising good judgment, you can help ensure a positive experience for yourself and other members of our community.
**Safe Trading**
Experience peace of mind with - where trust meets seamless transactions!
Business Administration Manager (Notional Opportunity)
Office Manager Job 8 miles from Youngsville
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
* This position is contingent upon contract award and will be located onsite in either the southeast, southwest, or central United States. Travel will likely be required.*
The Business Administration Manager (BAM) reports to the Acuity Program Manager. Works with the Program Manager to facilitate a supporting relationship and partnership with the Client's Program Management Staff, Project Employees, United States Government Personnel, and Subcontractor Employees to ensure Acuity provides the highest level of medical care possible.
Based on the Performance Work Statement and Program Manager (PM) initiatives and priorities, the BAM will maintain financial risk management, ensure resources are efficiently applied to achieve objectives, control costs, and establish conditions favorable for overall improvement in service delivery to Client, and other stakeholders.
The BAM shall use, develop and/or apply proven Acuity methodologies that assure that all activities are identified, documented, and tracked so that the program will continuously be evaluated and monitored for cost-efficient service. The BAM in coordination with the PM may submit contract deliverables to the Client and the Contracting Officer's Representative (COR).
Duties and Responsibilities:
* The Business Administration Manager will develop a full range of processes, apply appropriate technology and implement detailed procedures to manage financial and contract risks inherent in multiple contract Task Order projects undertaken by the Project Management Office (PMO).
* Leads business process and systems aspects of the program; Coordinates business operations/contract management start-up implementation, incorporating best practice and compliant processes.
* Interacts with the Client authorities, program and site medical directors, executive leadership, and PMO and Acuity functional experts to identify risks, issues or 'gaps' in performance, analyze roots causes, develop corrective action or remediation plans, implement plans and track progress and make necessary adjustments until corrective action is accomplished. Coordinate and work close with Travel Team for smooth deployment, Paid Time Off (PTO) and End of Contract (EOC) travel and movements.
* Develops metrics and measures to track value delivered to the client/COM for expenditure of human and other resources.
* The BAM will manage business functions capable of continuous improvement of financial and accounting processes, analytical processes, tools and reporting, budgeting and forecasting, controls and performance, financial closing and invoice preparation, financial and management reporting and coordinating corporate accounting, contracting, and related services.
* The Business Administration Manager assists in preparing proposals in response to new contract Task Orders.
* Leads efforts to mobilize financial planning resources for each new-Iraq task order
* Interfaces with Client, Contracting Officer and other designated Government officials, as required, to assist with financial aspects of the contract.
* Ensures the Client satisfaction by mobilizing financial resources required for delivering quality service and effective solutions under emergent conditions.
* Maintain the highest regard for patient dignity and observe the precepts of the American Hospital Associations Bill of Rights for patients.
* Complies with all applicable public law, host country laws and regulations, and any implementing regulations governing financial management of government contracts.
* Provides timely accurate reports on the financial status of the tasks orders awarded under the contract and all country-level projects
* Tracks manpower and Other Direct Costs (ODC) and associate records consistent with regulatory requirements.
* Develops initiatives to deliver increasing greater value to the government and the client.
* Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.
* Assists with the managing of day-to-day activities and prioritizing tasks.
* Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
* Complies with all applicable Acuity standards and guidelines.
* Other duties as assigned.
Qualifications:
* Bachelor's Degree in Business Administration, Health Services, Health Care or Hospital Administration or related field.
* 3 to 5 years of program or project management experience.
* Medical terminology desirable
* Previous experience in the medical field is a plus
* 2-3 years working with medical metrics and analytics are highly desirable.
* Excellent presentation, oral and written communication skills required with strong analytical and problem-solving skills with demonstrated staff management and project management. Attention to details and instructions, prioritize workload, tasks and projects, input transactions and generate reports accurately, follow up and update work daily.
* Strong Microsoft Office skills in Word, Excel, Teams, PowerPoint, and Outlook required.
* Demonstrated expertise in designing look-ahead reports and documents required for program management, scheduling, reporting, and pricing.
* Demonstrated experience in working with multiple departments to develop specialized software for improved and efficient performance within the program
* Participate in training, (including HIPAA training)
* Have and maintain current certification in Cardiopulmonary Resuscitation (CPR).
Physical Requirements and Work Conditions
* Work is normally performed in a typical interior/office work environment.
* Work involves sitting and standing for prolonged periods of time.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity-CHS, LLC
Office Manager Bookkeeper
Office Manager Job 8 miles from Youngsville
Our company is seeking a highly motivated and experienced Office Manager\_Book Keeper to work with our Management Team. To apply for this job, you must have at least one year of experience with Quickbooks Online & in Managment and Office Book Keeping.
The individual selected must be able to assist with various daily task. These task may include, but are not limited to, Quickbooks Online, general filing and records maintenance, compiling data for reports, scheduling appointments and meetings, calendar maintenance for one or more employees, answering/screening telephone calls, distributing mail, greeting/escorting visitors, assisting new employees, scanning, and other established general tasks.
May assist in supporting the general day-to-day activities for one or more members of our management Team. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Must be computer literate and is proficient in Microsoft Excel, Word, Outlook, and various Google Platforms. Compensation: $18.00 - $20.00 per hour
**Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.**
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
**Benefits of working in Smart Home Integration**
**Opportunity for Growth**
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
**Gain In-Demand Skills**
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
Location **Benefits of working in the Smart Home Integration Industry**
Gain In-Demand Skills
Manager Revenue Cycle-Business Office-Full Time
Office Manager Job 44 miles from Youngsville
Job Description | Job Attributes Apply Now External Applicant Current Associate The Manager is responsible for managing and coordinating team efforts and accountability for a specific service delivery function(s) of the Revenue Cycle division at CHRISTUS Health. This includes planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of associates and other resources within a business unit. This may involve projects, working collaboratively with other leaders and management to identify and implement best practices, improve systems, and share knowledge to enhance outcomes in the Revenue Cycle. The position provides coaching, feedback, and corrective action to PFS Associates where needed to ensure that a high-performance team is developed.
The Manager carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's core values of Dignity, Integrity, Compassion, Excellence, and Stewardship.
Responsibilities:
* Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
* Plan and allocate resources to effectively staff and accomplish business unit goals and objectives.
* Identifies trends or issues and provides possible solutions making business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with CHRISTUS Health's policies, procedures, and guidelines.
* Manages the work of PFS associates by empowering, coaching, answering questions, giving guidance, and leading by example.
* Communicates effectively and professionally to all levels within the organization and escalates information to Leadership and internal/external Customers.
* Maintains detailed knowledge of state and federal regulations applicable to assigned areas of responsibility. Ensures that current processes are reviewed and updated to meet regulatory requirements.
* Actively participates in PFS projects and system upgrades.
* Consciously create a workplace culture that is consistent with the CHRISTUS Health culture and that emphasizes the mission, vision, and values of CHRISTUS Health.
* Foster a spirit of teamwork and unity among associates that allows for disagreement over ideas, conflict, expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each associate and department to succeed.
* Responsible for leading other leaders within the team.
* Ability to troubleshoot complex application or operational-related issues.
* Takes a broad view when approaching issues using a global lens.
* Ability to maintain performance working with tight deadlines.
* Ability to work independently and make sound and timely decisions based on experience, facts, and process guidance.
* Ability to collaborate with peers and leadership.
* Excellent analytical skills with the ability to spot trends and opportunities.
* Good technical aptitude working with a variety of MS Office products (Word, Excel, PowerPoint, Outlook) and/or ability to learn and develop more advanced skills with various applications.
* Excellent verbal and written communication skills, strong listening skills, critical thinking and analytical skills, problem-solving skills, ability to set priorities, and multi-task. Ability to communicate with multiple levels in the organization (e.g., associates, leaders, physicians, clinical and support staff).
* Excellent organizational skills including effective time management, priority setting, and process improvement.
* Must have in-depth knowledge and ability to maneuver efficiently through Healthcare EMR and support systems etc.
* Must have strong understanding of systems from an end-user and technical perspective.
* Ability to maintain strong relationships and work collaboratively to positively affect outcomes.
* Assertive and diplomatic communication, proven ability to function on a multidisciplinary team.
Assistant Manager - Service
Office Manager Job 50 miles from Youngsville
The Assistant Manager is responsible for supporting the management in all operations of a Walk On's Sports Bistreaux while exhibiting leadership and direction to the Front of House (FOH) team. The assistant manager must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On's systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The assistant manager must promote a fun and welcoming work environment through positive reinforcement and teamwork. The assistant manager must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The assistant manager must have the ability to promote sales and maximize financial success through in-store marketing, controlled inventory costs, and labor costs.
JOB DUTIES
Ensure proper staffing levels by recruiting and interviewing talented team member following company guidelines.
Manages FOH team members, including scheduling, performance feedback, and discipline.
Is responsible for ongoing training and professional development of all team members, with a focus on the FOH team.
Effectively communicates with management team and corporate team to ensure Walk-On's service standards without issue.
Drives daily, weekly, monthly, and quarterly sales goals through internal incentives.
Prepares daily and weekly labor projections based on business performance.
Recognizes accomplishments and creates a performance based workplace where WINNING is standard.
Attracts customers by working with LSMs to develop and implementation of in store marketing and advertising programs.
Works with LSMs to evaluate in store marketing program results and identify and track changing demands.
Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.
Coaches and develops talent within the FOH team.
Responsible for adhering to Walk-On's systems and standards to increase production and productivity.
Coaches Walk-On's hospitality standards to ensure each guest has a memorable “Game Day” experience.
Celebrates the wins with the team creating an energetic and supportive work environment.
Ensures guest satisfaction by monitoring food quality and service standards through guest interactions.
Responsible for recruiting, training, coaching, developing, and counseling FOH team.
Responsible for all ATC, local, and state government requirements and regulations.
Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card).
Maintains safe, secure, and healthy facility by adhering to Walk-On's/Ecosure safety and sanitation guidelines.
Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback.
Responsible for demonstrating the Walk-On's identity in appearance, demeanor, values, and ethics as outlined in the Walk-On's Manager Code of Conduct.
Responsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimize waste.
Responsible for order, inventory, and display of all merchandise.
Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels.
Responsible for setting the standard in both work ethic and attitude.
Hold him or herself and team accountable for all wins and losses.
SKILLS / QUALIFICATIONS
Must have 2 years of management experience in a full service, high volume restaurant.
Solid track record of success in previous assignments demonstrating upward career tracking.
Strong communication and leadership skills.
Ability to work as a TEAM with management staff and employees.
Reservation Manager
Office Manager Job 8 miles from Youngsville
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Reservation Manager Agent Responsibilities:
Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company's U-Box portable storage product.
Minimum Qualifications:
High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Assistant Manager - Truck Service
Office Manager Job 8 miles from Youngsville
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
**Job Summary**
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This individual assists in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came!
**In this role, you can expect to:**
+ Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
+ Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
+ Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
+ Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner
+ Conduct visual inspections to ensure that all products and services are available
+ Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
+ Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
**What we'd like to see:**
+ A leader who sets the example when working alongside team members
+ An individual who is excited to grow their career within our Truck Service division
+ High School Diploma (or GED) required; Associate's or bachelor's degree preferred
+ Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
+ Knowledge and understanding of the Truck Service business preferred
+ Exhibit excellent verbal and written communication skills
+ Ability to effectively communicate with other managers
+ Ability to work flexible hours including nights, weekends and some holidays
+ A valid driver's license
**With us, you'll enjoy:**
+ Competitive wages and annual bonus opportunity
+ Medical, dental, vision and life insurance
+ 401(k) with a company match
+ Paid vacation and holidays
+ Tuition reimbursement
+ On-site meal discounts
+ A wide variety of discounts on technology, travel, food and fuel
+ Opportunity for growth and advancement with company paid training
+ Relocation Assistance (relocation not required)
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit *************************************************************
**Pay Range**
$15.73 - 15.73 per hour
A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Individuals with a disability may
request a reasonable accommodation related to our recruiting process. If you
would like to request an accommodation related to the recruitment process,
please email us at *******************. In your email, please include your
first and last name, phone number, the position and location for which you are
applying, and details pertaining to the accommodation request.
**Typical Physical Demands**
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
**Work Environment**
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
**Disclaimer**
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Customer Experience Manager
Office Manager Job 8 miles from Youngsville
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
* 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
* 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
* 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
* 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* No travel required.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* None
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* None
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Directs Work
* Builds Effective Teams
* Drives Engagement
Dining Services Department Manager
Office Manager Job 8 miles from Youngsville
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
Who You Are
You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans.
*Availability based on state.
Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
Paid - Holidays and Vacation for eligible employees.
No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.
Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family!
Keeping You Safe
The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.
Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.
COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers
Why HCSG
At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
Position Summary
Department Manager - Manages the food service program in a single site, provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, including following facility menus, current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures to ensure that quality dining services are provided at all times.
Reporting - Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.
Training - Responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs.
Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.
Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.
Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
Qualifications
Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
An associate's degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred.
Specialized training in foodservice management and nutrition is required. Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment.
Certified Dietary Manager (CDM) course participant, or certification as required by State & County law.
Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.
Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
May be required to complete an approved sanitation and safety course.
Must be able to be at work as scheduled and on time.
Compliance with COVID-19 Vaccination Policies, as required
Service Office Administrator
Office Manager Job 8 miles from Youngsville
Mercedes-Benz is looking for an individual with an engaging personality to provide and uphold exceptional customer service experience. Applicant must possess extremely good people skills, communication skills, and maintain a professional appearance. In addition to monitoring and balancing the department's monetary transactions, job duties will include answering phones, appointment scheduling, and managing loaner agreements for service customers. As a central office for the service department, other miscellaneous duties are involved as needed.
Hourly rate commensurate with experience
Availability: 7:30 AM - 6 PM Monday - Friday/ Saturdays 8AM - 12PM
BENEFITS
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Long term job security
Air-conditioned shop
State-of-the-art facility equipped with technology and equipment
Highly productive shop
Career advancement opportunities, promote from within
Competitive wages
QUALIFICATIONS
2 years or more related experience and/or training
Dealership experience preferred
Experience with ADP or CDK drive preferred
OTHER
Responsible cash handling
Ability to read and comprehend instructions and information
Basic Microsoft Excel/Word skills
Excellent attention to detail
Must be a team player
Customer service skills
Time management
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Office Administrator
Office Manager Job 30 miles from Youngsville
Process all office and mail payments (including credit card payments) that are collected at the District office. This includes recording the collection, balancing the funds, marking receipts, making deposits, and keying the collections into the DC90 collection system.
Input the District Agent deposits into the DC90 collection system. The turn-in must be reviewed for completeness and accuracy.
Answer the phones with the standard company greeting and check and maintain both the individual and District email accounts throughout the workday.
Greet all walk-in customers and provide excellent customer service to both internal and external customers.
Process all NSF checks that are received in the District office. This includes keying the NSFs into the DC90 collection system and providing copies of the checks to the District Manager and Field Audit staff.
Manage both the incoming and outgoing District mail. This also includes printing labels when needed. Track agent postage as part of the District mail pay process.
Track the District supply inventory and place supply orders when needed.
Perform all duties associated with the daily Remote Deposit check scanning process.
Update various daily tracking documents including, but not limited to, the District cash monitoring report, daily activity report balancing, outstanding check tracking, and the District production tracking report.
Scan and submit life and fire applications to the New Business department daily.
Scan and submit service request forms to the Solutions Center department daily.
Maintain a daily log of all documents that are scanned to the Austin office.
Check all new policy applications and verify that all are complete and correct (i.e. birthday, signatures, etc.)
Create and submit money move request forms to the Field Audit department.
Scan and submit claim information to the Claims department daily.
Research and review images from the DC83 system as needed in order to provide policy information when appropriate.
Organize and file records in accordance with the company's record retention policy
Perform other duties and complete projects as assigned by the Regional Office Administrator. This could include, but not limited to, contacting policyholders on the potential lapse sheets to request payments, updating office pay client records, etc.
Minimum Qualifications:
High school diploma or GED.
Two to three years' experience providing customer service.
One to two years' experience handling money and accurately making change for customers.
Employee must possess dependable transportation with valid driver's license and liability insurance.
Knowledge, Skills, and Abilities:
Knowledge of Microsoft Word, Outlook and Excel.
Excellent communication skills both verbally and in writing.
Ability to handle volume with precision.
Display a welcoming and positive attitude.
Ability to learn the proper functions of the IBM system.
Proven analytical, evaluative, and problem-solving abilities.
Ability to effectively prioritize and execute tasks.
Experience working in a team-oriented, collaborative environment.
Possess excellent telephone etiquette including the ability to answer the phone in a consistent, professional manner.
Ability to multi-task and meet assigned deadlines.
Remain professional at all times when dealing with customers and co-workers.
Miscellaneous Requirements:
This job requires occasional travel and work on evenings and weekends. The position also requires the employee to clock in and out of our Oracle time tracking system.
Work Environment
The work environment is primarily indoors with heating and cooling regulated in a general office environment. The noise level in the work environment is generally low.
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to reach high and low; open, close and retrieve files from file cabinets as well as operate computer keyboard and appropriate office equipment. The position requires the ability to frequently stand, walk, sit for long periods of time, lift up to 20 lbs., open filing cabinets and bend or stand on a stool as necessary.
Office Manager / Inside Sales Professional
Office Manager Job 8 miles from Youngsville
Office Manager / Inside Sales Professional Lafayette **Benefits/Perks**What you can expect from us: * Base pay of $14.00 to $17.00 per hour plus bonus, depending on experience * **Aggressive commission schedule** | Paid Bi-Weekly * Full benefits after 60 days of employment
* Monday-Friday, 8:00 am - 5:00 pm
* Career advancement opportunities
* **NO ROOFING EXPERIENCE NEEDED**
**Company Overview** Honest Abe Roofing has been installing, repairing, and maintaining residential roofs since 2005. We aim to bring a customer service focus to the roofing industry and become **America's most reliable and trusted roofing company**. We provide an essential service to many homes, providing the best possible roofing at competitive prices. Honest Abe Roofing strives to become the largest installer of residential roofing solutions by 2025.
Apply today!
**Inside Sales Job Summary**
Honest Abe Roofing is a roofing company that focuses on solving problems for residential homes across America. Our Mission is to be the World's most Professional and respected roofing company. We are doing this by finding people like yourself to bring the Core competencies needed to our team. The Inside Sales Position plays a critical role in our Success Chain. As the first point of contact, Inside Sales sets the tone of the Customer Experience. The Inside Sales team member will be responsible for setting appointments with clearly defined expectations and helping create solutions for our customers. This person will be expected to make hundreds of outbound phone calls to hot leads, use Google Workspace, learn communication techniques, and be willing to stay a student.
**Inside Sales Responsibilities**
* Serve customers by being the first point of contact and setting the tone for the customer experience.
* Setting appointments with clearly defined expectations and helping create solutions for our customers.
* Maintain professional and technical knowledge about products to better represent product lines, and the company.
* Keep management informed by submitting activity and results reports.
* Make hundreds of outbound calls to hot leads, use Google Workspace.
* Contributes to team efforts and communication.
**Inside Sales Qualifications**
* 1-3 years of sales and customer service experience.
* Must possess strong communication skills and be able to converse with customers comfortably.
* Basic Computer knowledge
* High school diploma or equivalent
* Positive team player attitude
Honest Abe Roofing has been installing, repairing, and maintaining residential roofs since 2005. It is our goal to bring a customer service focus to the roofing industry. We are aware that we are providing a very important and necessary service to many homes, so we work incredibly hard to provide the best possible roofing at the most competitive pricing. All of our customers are very important to us, and we want to give them a perfect roof to protect their home and keep them comfortable.
Our Mission is to be the world's most professional and respected roofing company. We do this by creating a culture that supports our team members so they can provide superior customer service. Join the world's most professional and respected roofing company!
*This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.*
Competitive Compensation I love working at Honest Abe Roofing! I always feel accomplished and am always learning new things. The best part about my job is the team I work with. Anytime I need anything, whether it is help with a project, a fundamental question answered, or just someone's opinion, my team is always there for me!
Service Office Administrator
Office Manager Job 8 miles from Youngsville
Mercedes-Benz is looking for an individual with an engaging personality to provide and uphold exceptional customer service experience. Applicant must possess extremely good people skills, communication skills, and maintain a professional appearance. In addition to monitoring and balancing the department's monetary transactions, job duties will include answering phones, appointment scheduling, and managing loaner agreements for service customers. As a central office for the service department, other miscellaneous duties are involved as needed.
Hourly rate commensurate with experience
Availability: 7:30 AM - 6 PM Monday - Friday/ Saturdays 8AM - 12PM
BENEFITS
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Long term job security
Air-conditioned shop
State-of-the-art facility equipped with technology and equipment
Highly productive shop
Career advancement opportunities, promote from within
Competitive wages
QUALIFICATIONS
2 years or more related experience and/or training
Dealership experience preferred
Experience with ADP or CDK drive preferred
OTHER
Responsible cash handling
Ability to read and comprehend instructions and information
Basic Microsoft Excel/Word skills
Excellent attention to detail
Must be a team player
Customer service skills
Time management
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Maintenance - Assistant Service Manager
Office Manager Job 8 miles from Youngsville
We are seeking an Assistant Maintenance Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 208 Unit community meet both company standards and applicable laws. As the Assistant Maintenance Manager you will help to:
Manage, develop, and mentor the team in diagnosing problems and making repairs.
Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, at all times, in the event of snow, ice or other on-site emergencies.
Manage and organize inventory of all maintenance materials.
Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
Regularly inspect community buildings, including vacant units.
Complete tasks as assigned by the Service Manager.
What we will expect from you
:
Must have a Valid drivers' license, good driving record, personal vehicle and auto insurance;
Live within a
30 minute commute
of the property;
Have an
HVAC/EPA/CFC Certification;
Stellar Communication and Customer Service skills;
2-4 years related experience;
High school diploma or general education degree (GED);
Be able to
pass a criminal background check and drug screen
.
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team as an Assistant Maintenance .
Benefits:
50% Rent Discount
Property Staff Shared Renewal Commissions - paid monthly
$300 Morgan Essentials - paid quarterly
On-call Appreciation, $15/day for holding the on-call phone
Employee referral payment program (as much as $750)
Education/Tuition Reimbursement Program
Medical, Dental, and Vision benefits
Life/AD&D Insurance
Long and short term disability
Retirement Plan - 401(k) Plan with company match
Free access to pool and fitness center
Generous paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Additional employee discounts available!
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
#AC4503
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 95,000 units located in 20 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.
Customer Experience Manager Lafayette, LA
Office Manager Job 8 miles from Youngsville
**Customer Experience Manager** Lafayette, LA SchoolMint is a leader in the K-12 Ed-tech space offering best-in-class SaaS solutions centered on Strategic Enrollment Management. Driven by our mission to help educators create bright, more sustainable futures, SchoolMint provides solutions that help K-12 districts and schools attract and enroll more students and families and retain them for years to come.
We are a fast-growing and established EdTech company rooted strongly in our core values: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change. We take these values seriously and use them as the foundation in everything we do. SchoolMint is dedicated to delighting our customers with award-winning products and top-notch customer service.
**Job Description**
The Customer Experience Manager will join the Customer Experience team in executing SchoolMint's Customer Experience and Partnership Development strategies in order to meet customer needs, increase customer usage of and capacity in SchoolMint's SEM products, ensure high rates of gross and net customer renewal (>95%, or as specifically set by management from time-to-time), drive customer referrals, and grow SchoolMint's market share.
**What Y****ou'll Be Doing**
* Manage and deepen relationships with a portfolio of K-12 customers, drive renewals, reduce churn, and increase customer satisfaction
* Lead annual retrospectives sharing compelling data around usage and growth and identifying actionable feedback
* Proactively understand customers' needs and ensure they maximize engagement with their SchoolMint solution(s) by growing customer product usage and up-selling new features and related SEM offerings
* Work with customers to understand their strategic enrollment process and project goals, translate that process into a configuration plan for the SchoolMint software, and assist customers to successfully reach each milestone
* Support annual and ongoing critical milestones from updating applications and tracking lead sourcing to liaising with the services delivery team and working with internal data and technical resources to ensure each district's student recruitment goals are achieved
* Monitor customer health through data analysis of product use, support inquiries, NPS scoring, and other health criteria
* Facilitate internal QBRs to proactively mitigate risk and identify upsell/cross-sell opportunities
* Drive new business growth through advocacy and referrals
* Promote optimal product usage behaviors as guided by defined benchmarks of success for both frequency and depth of product interaction
* Create, own, and execute key stakeholder trainings through product knowledge
* Collect and manage product feedback from customers to share with our product team and participate in conversations advocating for an improved customer experience
* Collaborate with team members across Support, Professional Services, Customer Success, Onboarding, Product, and Engineering as needed to resolve issues and deliver great customer experiences.
* Contribute to team initiatives, including the creation of knowledge, processes and tools to improve the efficiency and productivity of SchoolMint customer success
* Collaborate with peers on best practice sharing and solutions
* Travel possibly required up to 25%
**About You:**
* 2-3 years of experience in account management or CX roles at SaaS technology companies
* Passion for improving education
* Strong communication, presentation and negotiation skills, with the ability to inspire others
* Analytical and process-oriented mindset
* Demonstrated ability to manage large, multi-stakeholder projects with exceptional results
* Self-driven, persistent, and assertive
* Enthusiastic lifelong learner
* Strong empathy for customers and passion for revenue and growth
* Excellent organizational and time management skills
* Technical aptitude with a solid understanding of technology and how a product works
**Even Better:**
* Associate Project Manager, PMP , or similar certification
* Prior experience with Strategic Enrollment Management (SEM) and/or SchoolMint Products is a significant plus
* Bachelor's degree
* Subject matter expertise in education technology
* Salesforce, Totango, and/or similar CRM and Customer Success platform experience
* Significant fluency in Spanish (read, write, speak) or other languages is a plus!
Join a supportive, mission-driven company that values growth, collaboration, and innovation. Here's what you'll enjoy as part of the SchoolMint team:
* **Comprehensive Health Benefits:** Medical, Dental, Vision, Employee Paid Life Insurance, Flexible Spending Account and Dependent Care, and Disability Insurance.
* **Generous PTO:** Paid Time Off, Sick Days, Birthday Floating Holiday, Wellness Floating Holidays, Volunteer Day, and Winter Recess.
* **401(K):** Including employer contribution after a 90-day waiting period.
* **Professional Development:** Educational Assistance Program, industry conference access, and internal training resources.
* **Inclusive Culture:** Work in a *no-jerks-allowed* environment where teamwork and creativity are central to our success.
Education
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Customer Experience Manager
Office Manager Job 8 miles from Youngsville
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
**Key Responsibilities:**
+ 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
+ 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
+ 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
+ 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ None
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ None
**Minimum Years of Work Experience:**
+ 1
**Preferred Years of Work Experience:**
+ None
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Directs Work
+ Builds Effective Teams
+ Drives Engagement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00