Office Practicum jobs - 29 jobs

The Client Services Specialist (CSS) oversees the revenue cycle for assigned clients and is responsible to ensure clients meet targets for KPIs, retention, and time to revenue. The CSS will serve as the primary point of contact and liaison between the practice and the Sutherland Global RCM team. The CSS is responsible for owning client relationships related to the revenue cycle, driving revenue improvements for practices, providing guidance and education to the Sutherland team. Essential Functions / Tasks / Duties / Responsibilities: Establish a strategic advisor relationship with clients by understanding their practice's billing requirements, long term strategy and goals. Proactively provide insight on the financial health of their business and guidance on solutions and steps to bridge the gap to ensure their goals are achieved. Complete business review presentations with clients to effectively communicate practice financial health, determine current level of client satisfaction and identify opportunities to improve the revenue cycle Report monthly denial and rejection trends internally and externally and recommend process improvements to prevent future denials and rejections Ensure all meeting notes and client relationship documentation are documented in Salesforce and client specific instructions are documented on the client blueprint Act as primary client point of contact to handle individual needs, resolve conflicts, and provide solutions to customers in a timely manner Exercise sound judgment and make independent business decisions related to solving client related billing matters Approve and implement workflow modifications to meet client needs that may have significant financial impact to OP and/or the practice Develop and monitor action plans related to client escalations/concerns Maintain regular contact with RCM contacts at the practice via phone, email, and OP messages Identify at-risk clients and determine actions required to resolve concerns and retain clients Provide guidance and education to the Sutherland team on clarifications, help items, and resolving outstanding AR Collaborate with RCM and Sutherland leadership on quality/productivity/TAT barriers Establish and maintain system parameters that support timely submission of claims to payers resulting in payment maximization that is both efficient and effective. Improve operational efficiencies to include OP software performance and assist with automation initiatives Collaborate with Account Manager to optimize use of OP software and identify client training needs Ensure success of newly implemented clients with enhanced monitoring of clients for the 6 weeks post go-live Maintain expert knowledge of payer guidelines for assigned geographic areas in collaboration with payer rules specialist and team leads. Complete offboarding process for clients exiting RCM services Requirements Competencies: Strong knowledge of full cycle RCM, EHR systems, ICD-10 / CPT coding Ability to efficiently and independently manage multiple tasks Ability to prioritize workload Understand, support, enforce and comply with Company policies, procedures and Standards of Business Ethics and Conduct Must be comfortable working with different systems and software applications Ability to effectively prioritize and execute tasks while under pressure Strong active listening, interpersonal written and oral communication skills Problem solving skills Decision making skills Able to talk to speak with clients and employees in a professional, meaningful manner Education / Professional Certifications or Licenses Required: College Degree, Professional Certifications and / or some combination of related experience CPC (a plus) Experience Requirements: Minimum of 5 years of full cycle RCM, EMR, and Customer Service experience CPT and ICD10 knowledge Microsoft office Google Docs Work Environment / Physical demands/ Travel Requirements: Computer work in remote office environment Occasional travel to conferences / offices Occasional nights and weekends as needed Core Values: Office Practicum seeks to hire individuals who are able and willing to embrace our company's performance based culture, as defined by our Core Values: We are Clinician First Pediatric Care is our Home We Deliver on our Commitments Our Success is Based on Results We Believe in the Power of Teams We believe that consistently aligning our planning and execution with these core values will lead to long term success for both Office Practicum as well as the customers we serve. Benefits: Our team members enjoy a variety of benefits, including but not limited to: Medical, Prescription, Vision, and Dental Insurance Life Insurance 401(k) with company match Paid Time Off, Holidays, and Volunteer Hours Company Wellness Program Employee Assistance Program Short and Long Term Disability Insurance Pet Insurance Tuition Assistance Program Employee Recognition Program Equal Employment Opportunity Statement: Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, ancestry, pregnancy, childbirth and related medical conditions, national origin, non-job related handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national origin, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected action, concerted activity, or any other protected class under federal, state or local law. Americans with Disabilities Act Statement: Our company is committed to providing equal employment opportunities to otherwise qualified individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you believe may be necessary or the functional limitations caused by your disability. Also, when appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals. Salary Description $52,000 - $55,000 per year

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking a Teleresearch Associate. We are looking for dynamic and innovative individuals ready to jump start their career! The Teleresearch Associate will join our work from home team of employees. The primary responsibility of our teammates is to collect, verify and update businesses information by phone. We use a scripted call structure to collect items such as, company name, address, employee size, key personnel, lines of business, and other pertinent information. Our average call time is less than a minute, so we are looking for individuals that are professional with an upbeat tone. Essential Job Functions: * Conduct a short, scripted phone interview with via our auto-dialer to companies across the country to verify and gather their basic business information (Business name, address, employee size and line of business, etc.). Use basic computer skills to enter the gathered information into our database. Maintain 99% accuracy rate while meeting company standards for production. * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Supportive Job Functions: * Perform other miscellaneous duties as assigned by management. *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.

About CDO Magazine CDO Magazine is the premier global digital publication and community serving executives in strategic data, analytics, and AI leadership roles. Our passion is to develop and serve communities that are “for data leaders, by data leaders.” We bring together data leaders for peer-to-peer support which fosters the success and innovation of the organizations they lead. Together with their peers and carefully selected sponsors, we provide content and events for data leaders where the best ideas, innovations, companies, and leaders are celebrated. We have CDO forums in cities, countries, and regions around the world, and we are rapidly expanding those communities to serve data leaders in more and bigger ways. About the Role The Event Specialist is responsible for supporting the Event Operations team in developing, organizing, and executing a wide array of deliverables in conjunction with multiple events within the CDO Magazine portfolio each year. The Event Specialist will work in conjunction with other members of the team and across the company to execute the operational elements of each event. As a member of the CDO Magazine Events Team, you will have a focus on team collaboration to create exceptional customer experience for every attendee, sponsor, speaker and associates attending our events. CDO events target C-Suite and Executive participation, and our events need to reflect the audience. As CDO continues to grow, our events portfolio will expand. This is a full-time remote position, reporting to the Vice President, Events. Responsibilities Event Operations Partner with Event Manager on event logistics for Summits and Forums. Partner with Event Manager and Marketing to coordinate all print assets - signage, badges, collateral, branding, etc to ensure timely production and accuracy Manage & track housing needs to ensure availability and solutions for oversell Partner with Marketing team to ensure all internal and external deliverables are met Serve as lead for Executive Roundtable events - sourcing/planning restaurant locations (private rooms that can accommodate 40-80), all logistics planning, sponsor support, collateral production, etc Facilitate all deposits, invoice reconciliation and payment processing for assigned events and tasks Draft, in conjunction with the Event Manger, and execute all external communications for Speakers, Sponsors and Attendees during the lifecycle of the event Other Tasks as assigned Sponsor and Speaker Support Serve as lead and POC to all sponsors, post-sales to completion, to facilitate communications, deliverables of all assets and onsite support. Serve as lead and POC for all speakers, upon confirmation of their participation, to facilitate communications, deliverables of all assets and onsite support. Event Registration Serves as lead with to develop, design, improve and manage registration and process for multiple events with our current platform - Bizzabo Determines project specifications and builds online registration with required fields to support the planning and implementation of the event Collaborates with internal departments for any custom programming requirements Reports weekly (or as needed) registration statistics for events Proactively responds to and resolves registration issues/questions that arise Actively works on technology/process improvements including the website and conference app Mange onsite badging, registration materials and walk up registration process Preferred Experience: 3-5 years event experience in the meetings & events industry Team player who is willing to roll up their sleeves dive in where needed Strong communication skills - both in written and verbal communications Experience with Bizzabo and HubSpot is a plus! Possess applicable analytical and problem-solving skills and a high degree of responsibility, initiative and professionalism Multi-tasking and the ability to maintain composure and manage multiple deadlines in a fast-paced environment Ability to build and maintain relationships with a high degree of professionalism Ability to innovate and come up with new ideas, that will help us to continually improve our events Ability to work as part of a team, but also work on events individually Travel to approximately 5-7 events each year, potentially internationally This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position Why join CDO Magazine? We're a forward-thinking, well-funded organization where your impact will extend far beyond Event Management. As an Event Manager at CDO Magazine, you'll be at the forefront of building the premier global community of data leaders, helping shape the future of industries powered by data and Artificial Intelligence. Learn more about us here. Benefits Health, dental, and vision insurance offered on day 1 401(k) including safe harbor match Unlimited PTO Home office and internet stipend Paid Parental Leave Access to on-demand learning & development opportunities

The Technical Writer will support the Naval Surface Warfare Center in Philadelphia, PA, by creating and maintaining technical documentation, including policies, procedures, strategic plans, and cybersecurity documentation. The ideal candidate will be responsible for writing clear, concise, and accurate technical content, ensuring that documentation meets high standards and aligns with the needs of the organization and its stakeholders. Additionally, the Technical Writer will present technical documents and strategic plans to executives, facilitating effective communication across teams. **This position is contingent upon award of contract** Key Responsibilities: Write and update policies, technical documents, strategic plans, designs, cybersecurity operations, and procedures. Collaborate with subject matter experts (SMEs) to gather information and ensure technical accuracy in documentation. Review and revise existing documents to ensure they remain up to date and compliant with organizational standards. Develop and maintain clear and accessible documentation that supports both technical and non-technical stakeholders. Present and explain policies, technical documents, and strategic plans to senior executives and leadership teams. Ensure documentation meets security, compliance, and regulatory requirements, particularly related to cybersecurity. Work with cross-functional teams to align content and streamline documentation processes. Support the development of training materials based on technical documentation. Required Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or an equivalent Science, Technology, Engineering, or Mathematics (STEM) degree. At least 8 years of relevant experience in technical writing or a similar field. Prior experience supporting Navy programs. Proven experience writing complex technical documents, including policies, procedures, and cybersecurity documentation. Ability to translate complex technical information into clear, easy-to-understand content for diverse audiences. Strong verbal and written communication skills, with the ability to present technical information to both technical and non-technical audiences. Knowledge of cybersecurity operations and relevant security standards. Proficient with technical writing tools and software, such as Microsoft Office Suite, Adobe Acrobat, or similar tools. At least a Secret level security clearance (required). Current IAM Level II certification or higher (required). Preferred Skills/Experience: Experience working in a military or government environment. Familiarity with the U.S. Navy's documentation standards and processes. About Us: Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Data Intelligence, LLC is seeking a System Administrator to support one of our Department of Defense clients in Philadelphia, PA. This role will support system security, configuration management, vulnerability remediation, and compliance activities in accordance with DoD cybersecurity policies and operational requirements. Ideal candidates will be well-versed in RMF and cybersecurity policies/practices, and have hands-on experience supporting Windows and Linux-based systems. This is an on-site position. **This position is contingent upon award of contract** Key Responsibilities: Evaluate system administrator, security engineer, and system owner proposed technical solutions to ensure compliance with security requirements and best-fit implementation. Develop, review, and submit technical documentation, reports, and briefings for management and stakeholders Participate in and support Configuration Control Board (CCB) activities Apply system configuration changes and software updates in accordance with security directives and automated assessment tools Collaborate with system owners to balance cybersecurity requirements with mission operational needs Develop and maintain system documentation including: Operating Procedures Process Guides User Agreements RMF Control documentation Create and validate POA&Ms and Risk Assessment Reports (RARs) based on vulnerability scan results Ensure systems are operated, maintained, and disposed of in compliance with approved security policies and authorization packages Test and validate systems to confirm operational readiness and mission effectiveness Required Qualifications Education: Associate's degree in Computer Engineering, Electrical Engineering, Electronics Engineering, or Mathematics with a concentration in Computer Science. Experience: Minimum of three (3) years of professional experience in systems administration Experience providing help desk or end-user technical support Experience supporting system security, patching, and configuration management Certifications: Must meet DoD 8570.01-M IAT Level II certification requirements. Acceptable certifications include: CCNA-Security CySA+ GICSP GSEC Security+ CND SSCP Security Clearance: Must hold an active DoD Secret clearance Why Join Data Intelligence, LLC: Join a mission-driven team where your cybersecurity expertise directly supports U.S. national security. At Data Intelligence, LLC, we offer competitive compensation, a collaborative culture, and the opportunity to work alongside top talent in support of our country's most critical operations. Data Intelligence, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Data Intelligence (DI) has an immediate need to add a Full Stack Angular/C# Developer for our Prime contract task order with Naval Information Warfare Center Pacific (NWIC PAC) Cyber Engineering and Integration Division (CE&I) (Code 584) tasking to provide System and Cybersecurity Engineering Support and Technical Services for the NGA Deployable Systems (NDS) and support for NGA Expeditionary Operations (XO) and NGA User-Facing Services (TEIC). This is an onsite position located in Northeast Philadelphia. Responsibilities: This role does demand the need for a true Full Stack developer, and understanding of the follow is critical: Angular C# Dotnet framework and core experience GIT WPF Application Visual Studio Microsoft IIS MS SQL Server Experience with DevOPS/CI/CD best practices Ability to communicate orally and in writing Desired Skills: Web development experience (e.g. ASP.Net) Container experience (e.g. Docker) Cloud development experience with Amazon Web Services (AWS) Qualifications: BS degree in Computer Science or related field Minimum 4 years of relevant experience in software development US Citizen At least secret level security clearance Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

The SVP, Strategic Account Management is the strategic visionary who is responsible for implementing a first-in-class client experience for the strategy and services of Data Axle's largest and most strategic clients. This position will lead a team that engages with top strategic accounts to develop and cultivate high value client relationships within a specific strategic client base. This position will also be responsible for ensuring overall account health and growth through implementation of proper account management plans, and account renewal strategies that encourage client up-sells and/or cross-sells which develop new revenue opportunities needed to meet the associated annual target revenue number. Essential Job Functions: Lead an established team of Account Directors (AD), ensuring the right relationships are in place between the AD and the client base by providing day to day leadership, coaching, support and development. Develop ADs and discuss how the suite of products can meet client needs and satisfy profitability and growth requirements. Develop consistent and effective client management practices and approaches across the client base. Establish executive-level credibility within existing strategic accounts through business expertise, deep understanding of industry issues with a focus on product offerings. Implement and communicate the product value proposition to executive-level management within existing client accounts to reflect a powerful, positive, and lasting impression. Ensure profitable revenue growth and client satisfaction within assigned accounts and ensure the ADs are knowledgeable and properly aligned with the same revenue and growth strategies. Leverage existing executive level relationships to develop a strong pipeline of business. Partner with senior Data Axle leaders to develop and maintain strong client relationships. Identify specific opportunities to up-sell and cross-sell to established strategic client base. Negotiate contract terms and conditions at the executive-level that are favorable to both the Company and the client. Oversee implementation and maintenance of proper revenue forecasts and tracking sales revenues and activities in an accurate and timely manner. Lead cross-functional, virtual teams and work with sales colleagues in a collaborative manner. Work with ADs and the client base to measure and assess the achievement of explicit business outcomes. * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Strategist. The Account Strategist is responsible for expanding and renewing revenue organically, through consultative selling, outstanding customer service practices, and for assisting customers with any problems that may occur during the order and delivery process. Essential Job Functions: Understand client needs and initiate upselling opportunities Proactively pipeline and provide weekly/monthly pipeline and forecasts. Use consultative sales techniques to offer expansion solutions. Build and maintain relationships with clients and understand their company growth. Strategically analyze client pain points and provide value with Data Axle solutions Drive product adoption and new customer onboarding. Utilize effective sales techniques to handle objections and grow book of business. Work proficiently with company sales order entry systems. Utilize CRM to maintain prospect/customer notes and opportunities. Prepare proposals and presentations. Proactively increase client value and prevent subscription cancellations. Demonstrate company core values. * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Supportive Job Functions: Perform other miscellaneous duties as assigned by management. * *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.

At Innovative Solutions, our Solution Architecture team is the front line for helping our customers build out their cloud strategy, helping find the right solution, and aligning Innovative's resources to those solutions as a trusted advisor. The successful Solutions Architect will have a broad base of knowledge in Amazon Web Services and a love of working directly with customers. Solutions Architects at Innovative work in close partnership with our Service Delivery team to ensure a successful cloud journey for our customers. Responsible for:· Act as the technical lead in the sales process, working closely with our sales team to identify and qualify opportunities. · Engage with potential customers to understand their current state and applications and design data and analytics solutions that will meet their requirements. · Create and deliver detailed proposals, including timelines, level of effort, cost estimates, and detailed technical guidance for the customer. · Stay up to date with new AWS services and features and be able to articulate their value to customers. · Act as an organizational consultant to customers, guiding them on how cloud-based data and analytics will transform their business. · Provide technical guidance to other members of the Innovative Solutions team on data and analytics-related topics. · Work with the Innovative Product team to refine and create new products for the market. · As a key member of the Account and Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platform· Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud How you will be successful:· Innate ability to understand customer need and pain points · Strong aptitude for modern data architecture · Having a backbone and strong will to get things done · Natural customer obsession and ability to empathize with customer's business needs · Ability to participate in and lead crucial conversations with customers, partners, and internal stakeholders · Ability to gain instant technical credibility with AWS Solution Architects building maintaining relationships as a channel· Ability to thrive a dynamic environment where you'll work in parallel across customers to understand their business objectives and work backwards to educate, design, scope, estimate, and communicate a cloud-based solution to the customer.· How you will be measured: · Bookings and revenue goal attainment · Presentation and customer interaction experience, measured by sales team satisfaction scoring. What experience you need:· 5-10+ years of experience in a delivery or presales role at a cloud consulting or cloud managed services provider. · Experience using the Amazon Web Services platform. · BS level technical degree required; Computer Science or Math background preferred; MS degree desired· 10+ years of experience in infrastructure architecture, database architecture, applications, and networking· Experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles· Experience with software development life cycle (SDLC) and agile/iterative methodologies required· Experience architecting/operating solutions built on cloud platforms· Experience selling and delivering technical solutions and consulting services to SMB and mid-Enterprise customers · Estimated travel for this role is 50% (ish) in the United States (twice quarterly visits to our HQ in Rochester, NY, AWS offices, customer meetings, and events) Salary Range Salary range for this role is $150,000-$175,000This position is also eligible for a commission plan, based on closed AWS project revenue. The expected annual OTE for this position is estimated to be between $180,000-$200,000

Data Intelligence, LLC is seeking a highly qualified and experienced Project/Program Manager to support the Naval Surface Warfare Center (NSWC) in Philadelphia, PA. The successful candidate will manage and direct IT projects, ensuring their timely and efficient completion, while acting as the primary interface between the client and stakeholders. This role offers the potential for remote work, depending on the needs of the program and project deliverables. **This position is contingent upon award of contract** Key Responsibilities: Project Planning & Execution: Develop and manage comprehensive project plans, ensuring tasks are executed on time and within scope. Oversee the end-to-end process, from project initiation through to successful completion. Resource & Budget Management: Identify resource requirements, allocate resources efficiently, and estimate project costs. Manage project budgets and monitor financial performance throughout the lifecycle. Schedule Management: Prepare detailed project schedules, incorporating dependencies and critical path analysis to ensure timely delivery of project milestones and objectives. Client & Stakeholder Communication: Act as the primary point of contact for clients and stakeholders, maintaining clear and consistent communication regarding project status, progress, risks, and challenges. Risk Management: Identify, assess, and mitigate project risks to minimize potential disruptions and ensure smooth project execution. Team Leadership: Lead and mentor project teams, ensuring alignment with organizational goals and promoting a collaborative, results-oriented environment. Required Skills/Experience: Master's degree in Computer Science, Information Technology, Communications Systems Management, or an equivalent science, technology, engineering, and mathematics (STEM) degree, OR A Project Management Professional (PMP) certification may be substituted for the educational requirement. A minimum of 10 years of experience in IT project management, with a proven track record of managing teams and serving as the primary program manager and point of contact with customers. Must hold or be eligible for at least a Secret-level security clearance. Prior experience supporting Navy programs. Desired Skills: Strong understanding of project management methodologies and tools. Excellent communication, organizational, and problem-solving skills. Ability to work both independently and in a team environment, managing multiple projects simultaneously. Why Work with Data Intelligence, LLC? At Data Intelligence, LLC, we are committed to delivering cutting-edge technology solutions and security expertise to our government clients. Our team members play an integral role in the development and protection of critical national security systems. Join our team and contribute to the defense of vital information assets while advancing your career in a collaborative and rewarding environment. About Us: Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

The Business Development Representative (BDR) is responsible for generating new business opportunities by identifying and engaging prospective healthcare practices. This role is primarily focused on outbound lead generation - researching, prospecting, and initiating conversations with potential clients. In addition, the BDR will qualify a portion of inbound leads generated through marketing campaigns to ensure a smooth transition to the sales team. The objective of this position is to build a healthy sales pipeline and contribute directly to the company's growth and revenue goals. This is a fully remote position. Essential Functions / Tasks / Duties / Responsibilities * Research and identify target healthcare practices through outbound activities, including phone calls, emails, prospect lists, LinkedIn outreach, and events like webinars and trade shows. * Qualify inbound leads from marketing campaigns, ensuring they meet established criteria before routing to the sales team. * Engage prospects in meaningful conversations to understand their challenges and needs, positioning the company's solutions appropriately. * Maintain a steady pipeline of qualified opportunities for the sales team to pursue. * Collaborate with marketing and sales teams to refine outreach strategies, messaging, and targeting based on feedback and results. * Accurately document activities, lead status, and pipeline progress in the CRM system. * Consistently achieve or exceed weekly and monthly activity, qualification, and pipeline creation goals. * Stay informed about industry trends, competitive offerings, and strong knowledge of the company's products and services to effectively communicate value to prospects and facilitate the sales process. * Participate in daily huddles and weekly reporting calls with the Growth + Revenue Marketing Manager to discuss the number of leads and opportunities generated by the team. Requirements Competencies * Strong verbal and written communication skills, with the ability to connect and build trust quickly. * Experience with cold calling or demonstrated ability of confidence in speaking English. * Ability to manage multiple priorities, stay organized, and maintain attention to detail, with a strong focus on project and time management skills. * Comfort with high-volume outbound activity and persistence in reaching decision-makers. * Self-motivated, proactive, and able to work independently with minimal coaching. * Entrepreneurial, with the ability to conduct customer research to grow your own pipeline. * Collaborative mindset with the ability to work effectively as part of a team. * Familiarity with CRM platforms is a plus (Salesforce, HubSpot, or similar). Education / Professional Certifications or Licenses Required * Bachelor's degree, or equivalent combination of education and work experience. Experience Requirements * 2-4 years of experience in a BDR, SDR, inside sales, or business development role. * Demonstrated success in outbound prospecting and lead qualification. * Experience in healthcare IT, SaaS, or technology sales strongly preferred. * Track record of consistently meeting or exceeding pipeline generation goals. Work Environment / Physical Demands / Travel Requirements * Standard office environment with extensive use of a computer, phone, and virtual communication tools. * Occasional travel may be required for team meetings or industry events. * Must be able to remain in a stationary position for extended periods and communicate effectively in virtual and in-person settings. Core Values Office Practicum seeks to hire individuals who are able and willing to embrace our company's performance-based culture, as defined by our Core Values: * We are Clinician First * Pediatric Care is our Home * We Deliver on our Commitments * Our Success is Based on Results * We Believe in the Power of Teams We believe that consistently aligning our planning and execution with these core values will lead to long-term success for both Office Practicum as well as the customers we serve. Benefits Our team members enjoy a variety of benefits, including but not limited to: * Medical, Prescription, Vision, and Dental Insurance * Life Insurance * 401(k) with company match * Paid Time Off, Holidays, and Volunteer Hours * Company Wellness Program * Employee Assistance Program * Short and Long-Term Disability Insurance * Pet Insurance * Tuition Assistance Program * Employee Recognition Program Equal Employment Opportunity Statement Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ["protected class"] including, but not limited to: veteran status, uniform service member status, race, color, ancestry, pregnancy, childbirth and related medical conditions, national origin, non-job related handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national origin, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected action, concerted activity, or any other protected class under federal, state or local law. Americans with Disabilities Act Statement Our company is committed to providing equal employment opportunities to otherwise qualified individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you believe may be necessary or the functional limitations caused by your disability. Also, when appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals.

Data Intelligence, LLC (DI) is searching for a full time Cyber Security Analyst III (Specialist III, Information Systems Security) supporting NSWC Philadelphia, PA.(Potentially remote). is contingent upon award of contract** Job Responsibilities Perform analysis of logs and events, and of various data collection tools Automate processes through scripting, and assessing impacts from observed risks and present the findings through the chain-of-command. Required Skills/Experience Bachelor's degree in computer science or other IT related field. Six (6) years' professional experience Prior experience supporting Navy programs. At least a secret level security clearance. IAM Level II certification Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Data Intelligence, LLC is a leading provider of advanced cybersecurity and data analytics services to the U.S. Department of Defense and other federal clients. Our mission is to safeguard national security through innovative technology solutions and expert personnel. We are currently seeking an Information Systems Security Specialist III to join our growing team in support of a critical DoD client in Philadelphia, PA, focused on Propulsion, Power & Auxiliary Machinery Systems Cybersecurity. Position Summary: As an Information Systems Security Specialist III, you will provide direct cybersecurity support and expertise to ensure the confidentiality, integrity, and availability of mission-critical systems. You will work closely with engineering teams and DoD leadership to assess security risks, analyze logs and events, automate processes, and recommend and implement cybersecurity controls in accordance with DoD and NIST standards. Key Responsibilities: Perform detailed analysis of security logs and events to identify and investigate anomalies and potential security incidents. Utilize a variety of cybersecurity tools to collect, correlate, and analyze system data. Develop and maintain automated scripts to streamline and improve cybersecurity processes. Assess security impacts based on identified vulnerabilities or threats and prepare formal risk analysis reports. Present technical findings and risk assessments through appropriate channels up to senior leadership. Support the implementation and continuous monitoring of cybersecurity controls aligned with DoD RMF processes. Assist with system hardening and ensure compliance with applicable cybersecurity directives and policies. Collaborate with system owners and developers to integrate security best practices into system lifecycles. Required Qualifications: Education: Bachelor's degree in a technical-related discipline (e.g., Information Technology, Cybersecurity, Computer Science, or Engineering). Experience: Minimum of five (5) years of professional experience in: Security log/event analysis Use of data collection and security monitoring tools Security process automation via scripting Risk analysis and formal reporting Certifications: IAT Level I requirements. Clearance: Active Secret clearance required. Other Desired Skills: Familiarity with Windows OS security features and controls (Windows certifications a plus) Strong understanding of NIST 800-53 and DoD RMF processes Excellent communication skills, both written and verbal Why Join Data Intelligence, LLC: Join a mission-driven team where your cybersecurity expertise directly supports U.S. national security. At Data Intelligence, LLC, we offer competitive compensation, a collaborative culture, and the opportunity to work alongside top talent in support of our country's most critical operations. Data Intelligence, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Manager of FP&A will determine financial strategy, implement performance metrics, and influence alignment of all financial planning and revenue operations. This intersectional role will drive financial effectiveness by establishing planning and forecasting processes and implementing and owning our financial planning systems. This individual will drive operational performance, produce actionable reporting and analysis while documenting and building strong relationships across the leadership team to influence decision making. This role will be a key asset in the future growth of the company. This individual will be spear-heading Office Practicum's financial quarterly forecast, annual budgeting process, operating plan variance analysis, and special projects. They will provide financial consulting and strategic support to senior management including preparing board presentations, financial presentations, industry/peer group comparisons, new business opportunities, and other projects. This function acts as the analytical engine of the company to provide insights and support ‘optimal' business decision making. Essential Functions / Tasks / Duties / Responsibilities: Responsible for all aspects of management reporting and analysis, including operating expenses, working capital requirements, cash flow analysis and funding requirements. Responsible for tracking all elements of ARR (annual recurring revenue), including bookings, price increases, churn, and downsells. Collaborate with functional leaders in developing the annual operating plan and quarterly financial forecasts. Ensure alignment between corporate goals & timelines and resource/spend plans. Provide budget-to-actual variance analyses for flash, monthly, quarterly, and annual reporting for the Company, as well as at functional and cost center levels. Prepare monthly and quarterly financial reports for debt covenant compliance Provide functional/department leaders business partnering support, through financial modeling and pro-forma analyses to support strategic decision making with day-to-day operations and new initiatives. Support company business development activities with financial modeling for strategic partnerships, collaboration programs and licensing activities. Develop, evolve ,and publish regular KPI/metric reporting to track results and identify trends. Implement a financial planning and analysis software to automate the processes, where applicable. Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements Participate in the preparation of board of director and executive presentations. Work closely with the accounting team to continuously improve the financial close process and provide support in the expense accrual analysis. Ad-Hoc Reporting and Analysis. Requirements Competencies: Experience with mergers and acquisitions (M&A) activities. Public accounting experience (audit and/or consulting). Advanced Excel modeling skills. Strong knowledge of US GAAP. Demonstrated history of financial modeling with business partner mindset; experience with SaaS preferred. Proficiency with ERP systems, cloud planning solutions and other relevant operational applications within the SaaS industry. Mission-driven, enthusiastic to learn and grow; team-oriented with a positive attitude. Ability to work collaboratively and influence people at all levels of the organization and make actionable recommendations and follow through on execution. Ability to anticipate issues, ensure data integrity and accuracy of details while being capable of higher-level interpretation and explanation. Strong analytical and excellent written and verbal communication skills. Ability to think creatively, highly driven, and self-motivated. Education / Professional Certifications or Licenses Required: 4 year college degree in finance, accounting or business administration, or equivalent experience. Experience Requirements: 5-7 years of experience in a FP&A role. Experience in the SaaS industry. Strong understanding of private equity financial structures and reporting requirements. Public accounting experience in either audit or transaction services Supervisory Responsibilities: Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment / Physical Demands/ Travel Requirements: Travel to headquarters office in Fort Washington, PA and offsite as needed (approx. 5-10%). Equal Employment Opportunity Statement: Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, ancestry, pregnancy, childbirth and related medical conditions, national origin, non-job related handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national origin, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected action, concerted activity, or any other protected class under federal, state, or local law. Americans with Disabilities Act Statement: Our company is committed to providing equal employment opportunities to otherwise qualified individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you believe may be necessary or the functional limitations caused by your disability. Also, when appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals. Salary Description $120,000 - 130,000 per year

Data Intelligence, LLC (DI) is seeking a qualified and experienced Information Systems Security Officer III to support the Naval Surface Warfare Center (NSWC) in Philadelphia, PA. The successful candidate will be responsible for coordinating security efforts to ensure the safety and integrity of classified and unclassified information systems and assist in maintaining a secure operating environment. This position requires a strong understanding of cybersecurity protocols, as well as the ability to coordinate and implement security measures to meet the specific needs of the organization. **This position is contingent upon award of contract** Key Responsibilities: Collaborate with various levels of the organization to implement required security changes and ensure compliance with established security policies and standards. Conduct comprehensive cybersecurity vulnerability and threat assessments to identify and mitigate risks to information systems. Lead cyber-incident-response efforts, including isolating affected systems, conducting initial investigations, collecting relevant data, and providing status updates and reports to leadership. Provide guidance on best practices and recommend improvements to the organization's security posture. Perform risk assessments and develop mitigation strategies to protect sensitive data from internal and external threats. Support continuous monitoring of information systems and provide regular status reports on security compliance. Maintain up-to-date knowledge of emerging cybersecurity threats and industry best practices. Required Skills/Experience: Bachelor's degree in Computer Science, Information Technology, Communications Systems Management, or an equivalent science, technology, engineering, and mathematics (STEM) field. A minimum of 6 years of relevant experience in cybersecurity or information systems security. Prior experience supporting Navy programs. Current IAM Level II certification (or higher) in accordance with DoD 8570.01-M. At least a Secret-level security clearance is required, with the ability to obtain higher-level clearance if necessary. Proficiency in cybersecurity frameworks, risk management processes, and security controls. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team. Preferred Qualifications: Experience with DoD security requirements and systems. Familiarity with NIST, RMF, and other relevant cybersecurity standards. Ability to work in a potentially remote environment with occasional on-site requirements. Why Work with Data Intelligence, LLC? At Data Intelligence, LLC, we are committed to delivering cutting-edge technology solutions and security expertise to our government clients. Our team members play an integral role in the development and protection of critical national security systems. Join our team and contribute to the defense of vital information assets while advancing your career in a collaborative and rewarding environment. About Us: Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Manager. General Summary: The Account Manager position is responsible for retaining existing customers and growing new business by developing and cultivating strong customer relationships. This position is also responsible for generating revenue from new and existing customers through consultative selling and outstanding customer service practices. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance. Essential Job Functions: 1. Execute planned sales activities on a target list of high potential existing customers. 2. Execute renewal and upgrade activities according to Company standards. 3. Develop and implement account plans that document specific sales strategies and tactics. 4. Build and sustain customer relationships at multiple levels. 5. Identify specific opportunities for customer upgrade within a target list of existing customers. 6. Qualify and validate customer-specific needs and develop solution criteria. 7. Develop, in concert with customers, options for addressing those specific needs. 8. Effectively and powerfully communicate the value proposition to existing customers. 9. Act as a customer advocate throughout the entire sales process and solution delivery process. 10. Forecast and track sales revenues and activities in a timely manner using the CRM system and other tools. 11. Travel as required to attend trade shows, client meetings, or other business engagements.

Data Intelligence, LLC is seeking a Computer Engineer II to support one of our Department of Defense clients in Philadelphia, PA. This position plays a key role in advancing the cybersecurity posture of Propulsion, Power, and Auxiliary Machinery Systems, ensuring they meet evolving security requirements and maintain operational resilience. **This position is contingent upon award of contract** Key Responsibilities: Provide engineering support for the research, design, development, and testing of both computer hardware and software systems in a DoD environment. Support cybersecurity initiatives tied to Propulsion, Power & Auxiliary Machinery Systems, ensuring compliance with DoD and Navy cybersecurity requirements. Assist in the design and integration of secure computer networks, leveraging best practices in security architecture and risk management. Contribute to the development and evaluation of cybersecurity plans, risk assessments, and security controls. Collaborate with cross-functional teams including systems engineers, software developers, and cybersecurity specialists. Provide technical expertise to enhance system resilience and support certification and accreditation (C&A) activities. Required Qualifications Education: Bachelor's degree in Computer Engineering, Electrical Engineering, Electronics Engineering, or Mathematics with a concentration in Computer Science. Experience: Minimum of five (5) years of professional experience in one or more of the following areas: Computer hardware design Software development Computer networking Must possess direct experience in research, design, development, and testing of computer hardware and/or software systems. Certifications: Must meet DoD 8570.01-M IAT Level I certification requirements. Acceptable certifications include: A+ CE Network+ CE SSCP CCNA-Security Security Clearance: Must hold an active DoD Secret clearance. Preferred Qualifications: Experience supporting U.S. Navy systems or working in a naval engineering environment. Strong analytical, troubleshooting, and documentation skills. Excellent communication and collaboration abilities. Why Join Data Intelligence, LLC: Join a mission-driven team where your cybersecurity expertise directly supports U.S. national security. At Data Intelligence, LLC, we offer competitive compensation, a collaborative culture, and the opportunity to work alongside top talent in support of our country's most critical operations. Data Intelligence, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Full-time Description The Business Development Representative (BDR) is responsible for generating new business opportunities by identifying and engaging prospective healthcare practices. This role is primarily focused on outbound lead generation - researching, prospecting, and initiating conversations with potential clients. In addition, the BDR will qualify a portion of inbound leads generated through marketing campaigns to ensure a smooth transition to the sales team. The objective of this position is to build a healthy sales pipeline and contribute directly to the company's growth and revenue goals. This is a fully remote position. Essential Functions / Tasks / Duties / Responsibilities Research and identify target healthcare practices through outbound activities, including phone calls, emails, prospect lists, LinkedIn outreach, and events like webinars and trade shows. Qualify inbound leads from marketing campaigns, ensuring they meet established criteria before routing to the sales team. Engage prospects in meaningful conversations to understand their challenges and needs, positioning the company's solutions appropriately. Maintain a steady pipeline of qualified opportunities for the sales team to pursue. Collaborate with marketing and sales teams to refine outreach strategies, messaging, and targeting based on feedback and results. Accurately document activities, lead status, and pipeline progress in the CRM system. Consistently achieve or exceed weekly and monthly activity, qualification, and pipeline creation goals. Stay informed about industry trends, competitive offerings, and strong knowledge of the company's products and services to effectively communicate value to prospects and facilitate the sales process. Participate in daily huddles and weekly reporting calls with the Growth + Revenue Marketing Manager to discuss the number of leads and opportunities generated by the team. Requirements Competencies Strong verbal and written communication skills, with the ability to connect and build trust quickly. Experience with cold calling or demonstrated ability of confidence in speaking English. Ability to manage multiple priorities, stay organized, and maintain attention to detail, with a strong focus on project and time management skills. Comfort with high-volume outbound activity and persistence in reaching decision-makers. Self-motivated, proactive, and able to work independently with minimal coaching. Entrepreneurial, with the ability to conduct customer research to grow your own pipeline. Collaborative mindset with the ability to work effectively as part of a team. Familiarity with CRM platforms is a plus (Salesforce, HubSpot, or similar). Education / Professional Certifications or Licenses Required Bachelor's degree, or equivalent combination of education and work experience. Experience Requirements 2-4 years of experience in a BDR, SDR, inside sales, or business development role. Demonstrated success in outbound prospecting and lead qualification. Experience in healthcare IT, SaaS, or technology sales strongly preferred. Track record of consistently meeting or exceeding pipeline generation goals. Work Environment / Physical Demands / Travel Requirements Standard office environment with extensive use of a computer, phone, and virtual communication tools. Occasional travel may be required for team meetings or industry events. Must be able to remain in a stationary position for extended periods and communicate effectively in virtual and in-person settings. Core Values Office Practicum seeks to hire individuals who are able and willing to embrace our company's performance-based culture, as defined by our Core Values: We are Clinician First Pediatric Care is our Home We Deliver on our Commitments Our Success is Based on Results We Believe in the Power of Teams We believe that consistently aligning our planning and execution with these core values will lead to long-term success for both Office Practicum as well as the customers we serve. Benefits Our team members enjoy a variety of benefits, including but not limited to: Medical, Prescription, Vision, and Dental Insurance Life Insurance 401(k) with company match Paid Time Off, Holidays, and Volunteer Hours Company Wellness Program Employee Assistance Program Short and Long-Term Disability Insurance Pet Insurance Tuition Assistance Program Employee Recognition Program Equal Employment Opportunity Statement Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, ancestry, pregnancy, childbirth and related medical conditions, national origin, non-job related handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national origin, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected action, concerted activity, or any other protected class under federal, state or local law. Americans with Disabilities Act Statement Our company is committed to providing equal employment opportunities to otherwise qualified individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you believe may be necessary or the functional limitations caused by your disability. Also, when appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals. Salary Description $55,000 - $60,000 per year plus commission

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Director. The Account Director position is responsible for developing and maintaining key client relationships through the sales process. This position is also responsible for growing new business, retaining existing customers, and generating sales revenue. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance. Essential Job Functions: Develop and maintain key client relationships. Responsible for growing business by selling mainly to existing clients. Develop and maintain expertise on assigned clients and their business. Grow and maintain sales typically through consultative selling with significant revenue targets. Meet or exceed sales budget and for the delivery of service to meet the clients expectations. Build effective partnership relationships with key individuals including the decision-makers within the appropriate segments. Develop and maintain strategic account management plans in the customer relationship management (CRM) system. Manage expenses wisely. Develop and update of the monthly forecast. Be responsible for maintaining account relationships. Manage client expectations while working to create a feeling of mutual respect between the Company and the client. Direct programs from start to finish, including obtaining cost estimates, preparing contracts, and developing procedures to assist in the organization of information (critical paths, status reports). Communicate client objectives for each program and be able to translate difficult and technical needs to sales support for the successful execution of the program. Maintain extensive knowledge of all Company products, services, and systems to successfully service and cultivate accounts. Travel 25% to 40% of time. * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Supportive Job Functions: Stay current with market developments, competitive offerings, technological advances, and Company products. Perform other miscellaneous duties as assigned by management. *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.