Office receptionists perform various administrative support tasks. This includes answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans. They welcome visitors and deliver exceptional customer service assistance by addressing their questions and needs. They keep the reception area and all common areas clean and tidy at all times. Also, they operate standard office equipment regularly, such as fax machines, copy machines, and computers. Additionally, they maintain an inventory of office supplies and restock as needed.

For this role, you need a minimum of a high school diploma or its equivalent. You must have at least two years of relevant experience in an office environment. You must be proficient in Microsoft Office. Also, you must possess multitasking, prioritization, interpersonal, organization, time management, and communication skills. Employers may provide on-the-job training. Your salary will be between $23,000 and $42,000, with an average of $31,127 yearly.

What Does an Office Receptionist Do

There are certain skills that many office receptionists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and integrity.

Learn more about what an Office Receptionist does

How To Become an Office Receptionist

If you're interested in becoming an office receptionist, one of the first things to consider is how much education you need. We've determined that 35.9% of office receptionists have a bachelor's degree. In terms of higher education levels, we found that 2.3% of office receptionists have master's degrees. Even though some office receptionists have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Office Receptionist

Office Receptionist Career Paths

Average Salary for an Office Receptionist

Office Receptionists in America make an average salary of $33,554 per year or $16 per hour. The top 10 percent makes over $41,000 per year, while the bottom 10 percent under $27,000 per year.
Average Office Receptionist Salary
$33,554 Yearly
$16.13 hourly
$27,000
10%
$33,000
Median
$41,000
90%

What Am I Worth?

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Roles and Types of Office Receptionist

The role of an office receptionist includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general office receptionist responsibilities:

  • Mail, picking up and sortingquickbooks transactions: accounts payable, receivables, timesheets, payrollmonth end, statements to customers, verifying payables
  • The successful candidate for this position will provide essential reception services for the financial aid office. Responsibilities include greeting office visitors, determining nature of concern, assessing the complexity of the situation, providing appropriate assistance where possible or referring visitor to area of specialization. Answering telephones, scheduling appointments, opening
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature

There are several types of office receptionist, including:

Receptionist

Role:

Can you hear me now? That's because a receptionist spends quite a bit of time on the phone, but that's not all their responsible for. Receptionists also spend time helping visitors and educating the public about the organization they work for.

This is one of those jobs that comes with a lot of opportunities. In fact, there are receptionist positions across almost every industry so you definitely won't have a hard time finding a job in this field.

Typically, a receptionist needs a high school diploma. More specific training will be given once you have the job. Then, when you've got the swing of things, you'll be answering phones and helping guests like a pro.

  • Average Salary: $30,571
  • Degree: High School Diploma

Front Desk Receptionist

Role:

A front desk receptionist has to be very knowledgable about the company they work for so, if a visitor has a question, the receptionist will be able to answer. They also spend a lot of their day answering phones.

Since a lot of different industries require a front-desk receptionist, you can assume that there will never be a shortage of opportunity just waiting for you. It'll take you no time to find a job that you enjoy.

Typically, front desk receptionists are required to earn a high school diploma. Which means you won't have to spend a lot of your hard-earned cash on an education. As a bonus, no student loans so you can start saving for retirement early in the game.

  • Average Salary: $31,050
  • Degree: High School Diploma

Office Administrator

Role:

As office administrator, you've got to lay down the law for your team. Sure, no one likes a tough boss, but they need to know what goals they're aiming for, and that's where you come in. You'll need to divide and conquer on some tasks, so the team doesn't feel overwhelmed.

The biggest, and probably toughest, part of your job is making sure your team is consistantly performing. You have to find a nice balance for employees so they don't get burned out on work, while also making sure they're not playing Solitaire on their computer.

Office administrators typically work somewhere between 35-40 hours a week. Generally, they won't work more than that. This means you might get to go home a little early some days. Our fingers are crossed that you get off a little early on Friday, so you can kickstart your weekend on a high note.

  • Average Salary: $37,423
  • Degree: Bachelor's Degree

States With The Most Office Receptionist Jobs

Mouse over a state to see the number of active office receptionist jobs in each state. The darker areas on the map show where office receptionists earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Office Receptionist Jobs By State

RankStateNumber of JobsAverage Salary
1California3,240$37,921
2Florida2,832$34,520
3Texas2,078$31,794
4New York1,951$39,095
5Pennsylvania1,378$34,019
6New Jersey1,307$38,166
7Illinois1,219$36,340
8Ohio1,081$38,099
9Michigan1,016$37,475
10Georgia976$29,956
11Massachusetts969$41,520
12North Carolina875$32,794
13Virginia836$34,904
14Washington830$45,764
15Arizona795$34,107
16Minnesota792$42,215
17Indiana734$32,498
18Tennessee719$30,893
19Missouri696$33,714
20Maryland633$36,712
21Colorado588$34,327
22Wisconsin585$41,164
23Iowa517$33,108
24Oregon466$42,336
25Connecticut428$40,432
26South Carolina395$31,887
27Kentucky368$29,824
28Alabama347$27,511
29Utah346$33,805
30Kansas271$29,854
31Oklahoma265$30,490
32Louisiana259$27,564
33Nevada258$32,753
34Nebraska213$31,943
35New Mexico211$31,357
36Arkansas182$28,641
37Mississippi169$32,314
38Idaho165$37,310
39New Hampshire156$36,157
40Montana154$35,625
41Maine153$37,786
42West Virginia135$30,259
43Alaska130$50,664
44Rhode Island121$35,183
45Delaware112$35,414
46South Dakota110$36,025
47Hawaii85$39,744
48North Dakota81$38,572
49Vermont60$38,780
50Wyoming54$33,142

Office Receptionist Education

Office Receptionist Majors

24.0 %

Office Receptionist Degrees

Bachelors

35.9 %

High School Diploma

25.3 %

Associate

23.1 %

Top Colleges for Office Receptionists

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

3. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

9. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

10. Boston College

Chestnut Hill, MA • Private

In-State Tuition
$55,464
Enrollment
9,639

Top Skills For an Office Receptionist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.1% of office receptionists listed patients on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Office Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Office Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Office Receptionist Resume
Office Receptionist Resume
Office Receptionist Resume
Office Receptionist Resume
Office Receptionist Resume
Office Receptionist Resume
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Office Receptionist Resume
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Office Receptionist Resume

Office Receptionist Demographics

Office Receptionist Gender Distribution

Female
Female
91%
Male
Male
10%

After extensive research and analysis, Zippia's data science team found that:

  • Among office receptionists, 90.5% of them are women, while 9.5% are men.

  • The most common race/ethnicity among office receptionists is White, which makes up 55.1% of all office receptionists.

  • The most common foreign language among office receptionists is Spanish at 67.8%.

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Best States For an Office Receptionist

Some places are better than others when it comes to starting a career as an office receptionist. The best states for people in this position are Alaska, Washington, Oregon, and Minnesota. Office receptionists make the most in Alaska with an average salary of $50,664. Whereas in Washington and Oregon, they would average $45,764 and $42,336, respectively. While office receptionists would only make an average of $42,215 in Minnesota, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Office Receptionist Jobs: 130
Highest 10% Earn:
$57,000
Location Quotient:
1.37

2. Washington

Total Office Receptionist Jobs: 830
Highest 10% Earn:
$57,000
Location Quotient:
1

3. Minnesota

Total Office Receptionist Jobs: 792
Highest 10% Earn:
$52,000
Location Quotient:
1.05
Full List Of Best States For Office Receptionists

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Top Office Receptionist Employers

Most Common Employers For Office Receptionist

RankCompanyAverage SalaryHourly RateJob Openings
1University of Massachusetts Boston$45,115$21.697
2Allstate$37,215$17.8910
3Farmers Insurance$36,863$17.728
4State Farm Insurance Agency$36,493$17.5411
5State Farm$34,558$16.6110
6IST Management$33,948$16.327
7Brooks Rehabilitation$33,480$16.108
8Express Employment Professionals International HQ$33,325$16.027
9H&R Block$33,305$16.0137
10Dental Dreams$33,205$15.965