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Become An Office Receptionist

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Working As An Office Receptionist

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information

  • Mostly Sitting

  • Repetitive

  • $26,000

    Average Salary

What Does An Office Receptionist Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Receptionist

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Receptionist Career Paths

Office Receptionist
Medical Assistant Technician Team Leader
Office Manager
5 Yearsyrs
Medical Assistant Specialist Team Leader
General Manager
6 Yearsyrs
Medical Assistant Specialist Consultant
Account Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Branch Manager
6 Yearsyrs
Certified Nursing Assistant Specialist Consultant
Accounting Manager
7 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Patient Care Manager
5 Yearsyrs
Office Administrator Executive Assistant Office Manager
Business Manager
6 Yearsyrs
Office Administrator Executive Assistant Assistant Manager
Assistant General Manager
5 Yearsyrs
Office Administrator Executive Assistant Manager
Marketing Manager
5 Yearsyrs
Secretary Legal Secretary Office Manager
Practice Manager
9 Yearsyrs
Secretary Bookkeeper Accountant
Finance Manager
7 Yearsyrs
Secretary Executive Secretary Office Manager
Business Office Manager
7 Yearsyrs
Home Health Aid Consultant Owner
Co-Owner
6 Yearsyrs
Home Health Aid Administrator Assistant Manager
Communications Manager
6 Yearsyrs
Home Health Aid Administrator Manager
Business Owner
6 Yearsyrs
Waitress Teacher Administrator
Administrative Manager
6 Yearsyrs
Waitress Technician Shift Supervisor
Site Manager
7 Yearsyrs
Assistant Account Executive Manager
Director Of Human Resources
10 Yearsyrs
Assistant Human Resources Assistant Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Front Desk Coordinator Executive Administrative Assistant Business Owner
Entrepreneur
5 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Switchboard Receptionist 3.3 years
Office Specialist 3.0 years
Office Associate 2.8 years
Office Administrator/Receptionist 2.8 years
Receptionist Secretary 2.8 years
Receptionist/Billing Clerk 2.7 years
Office Clerical Assistant 2.6 years
General Office Assistant 2.5 years
Administrative Receptionist 2.5 years
Data Entry/Receptionist 2.4 years
Office Support Clerk 2.3 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Front Desk Office Assistant 2.1 years
Receptionist 2.0 years
Front Desk Secretary 2.0 years
Office Worker 2.0 years
Office Receptionist 2.0 years
Office Helper 1.9 years
Office Volunteer 1.4 years
Top Careers Before Office Receptionist
Cashier 14.1%
Receptionist 12.0%
Office Assistant 9.6%
Customer Service Representative 9.4%
Sales Associate 9.1%
Administrative Assistant 8.2%
Office Manager 5.4%
Internship 4.4%
Server 3.3%
Assistant Manager 3.0%
Volunteer 2.8%
Certified Nursing Assistant 2.5%
Front Desk Receptionist 2.3%
Secretary 2.2%
Hostess 2.2%
Waitress 2.1%
Medical Assistant 2.1%
Assistant 2.0%
Sales Associate And Cashier 1.8%
Manager 1.7%
Top Careers After Office Receptionist
Customer Service Representative 11.5%
Administrative Assistant 11.0%
Receptionist 10.7%
Cashier 10.6%
Office Assistant 8.9%
Sales Associate 8.0%
Office Manager 6.5%
Internship 3.9%
Server 3.6%
Front Desk Receptionist 3.4%
Medical Assistant 2.9%
Assistant Manager 2.6%
Certified Nursing Assistant 2.3%
Volunteer 2.3%
Home Health Aid 2.1%
Secretary 2.1%
Office Administrator 2.1%
Manager 1.9%
Assistant 1.8%
Medical Receptionist 1.8%

Do you work as an Office Receptionist?

Average Salary For An Office Receptionist

Average Yearly Salary
$26,000
Show Salaries
$20,000
Min 10%
$26,000
Median 50%
$26,000
Median 50%
$26,000
Median 50%
$26,000
Median 50%
$26,000
Median 50%
$26,000
Median 50%
$26,000
Median 50%
$35,000
Max 90%
Best Paying Company
Oklahoma City Public Schools
Highest Paying City
Corvallis, OR
Highest Paying State
Alaska
Avg Experience Level
2.2 years
How much does an Office Receptionist make at top companies?
The national average salary for an Office Receptionist in the United States is $26,998 per year or $13 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $35,000.

How Would You Rate The Salary Of an Office Receptionist?

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Top Skills for An Office Receptionist

  1. Phone Calls
  2. Office Supplies
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Distribute incoming and outgoing daily mail; create files, direct incoming visitors, phone calls and providing general information.
  • Developed and utilize effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.
  • Responded to student and parent requests and provided exceptional customer service.
  • Helped attorneys prepare documents for court and arranged letters for potential clients, handled data entry, greeted and assisted clients.
  • Front desk duties including patient sign-in, phone support, appointment scheduling, sales, and filing

Best States For An Office Receptionist

Rank:

Average Salary:

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Top 10 Best States for Office Receptionists

  1. Alaska
  2. Nevada
  3. New Hampshire
  4. Maine
  5. Wyoming
  6. North Dakota
  7. Colorado
  8. Washington
  9. Rhode Island
  10. Oregon
  • (27 jobs)
  • (129 jobs)
  • (68 jobs)
  • (79 jobs)
  • (26 jobs)
  • (36 jobs)
  • (292 jobs)
  • (364 jobs)
  • (41 jobs)
  • (140 jobs)

Office Receptionist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 8,376 Office Receptionist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Receptionist Resume

View Resume Examples

Office Receptionist Demographics

Gender

Female

78.0%

Unknown

12.1%

Male

9.9%
Ethnicity

White

59.3%

Hispanic or Latino

19.8%

Black or African American

10.9%

Asian

6.2%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

67.8%

French

6.9%

Chinese

2.5%

German

2.2%

Japanese

2.2%

Arabic

2.2%

Mandarin

2.0%

Russian

2.0%

Italian

2.0%

Polish

1.5%

Hindi

1.2%

Vietnamese

1.2%

Portuguese

1.2%

Cantonese

1.0%

Tagalog

0.7%

Persian

0.7%

Urdu

0.7%

Hmong

0.7%

Swedish

0.5%

Gujarati

0.5%
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Office Receptionist Education

Schools

University of Phoenix

20.2%

Miami Dade College

7.4%

Kaplan University

6.7%

Northern Virginia Community College

6.4%

Florida International University

4.7%

The Academy

4.7%

Houston Community College

4.4%

College of DuPage

4.4%

Grand Canyon University

4.2%

Ultimate Medical Academy - Clearwater

4.0%

Everest Institute

3.7%

Heald College - Central Administrative Office

3.7%

Liberty University

3.5%

Kennesaw State University

3.2%

Strayer University

3.2%

Arizona State University

3.2%

University of Pennsylvania

3.2%

Portland State University

3.2%

University of Utah

3.0%

Florida State University

3.0%
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Majors

Business

22.7%

Health Care Administration

10.4%

Psychology

8.1%

Nursing

6.9%

Medical Assisting Services

6.8%

Accounting

5.0%

General Studies

4.8%

Criminal Justice

4.5%

Communication

4.1%

Liberal Arts

3.5%

Education

3.1%

Biology

2.6%

Elementary Education

2.4%

Legal Support Services

2.3%

English

2.3%

Sociology

2.3%

Cosmetology

2.0%

Management

2.0%

Dental Assisting

2.0%

General Education, Specific Areas

2.0%
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Degrees

Other

34.6%

Bachelors

32.7%

Associate

16.9%

Certificate

7.3%

Masters

4.6%

Diploma

2.5%

License

0.9%

Doctorate

0.5%
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