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Best office receptionist certifications

The best certifications for an office receptionist are Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Microsoft Office Specialist: Expert (Office 365 and Office 2019).

Office receptionist certifications demonstrate your competency as an office receptionist to employers. However, not all office receptionist certifications provide the same value.

Below is a list of the best office receptionist certifications. Obtaining an office receptionist certification will give you a leg up when you apply for jobs and increase your potential salary.

10 best office receptionist certifications

1. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

2. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Practice Management Institute

3. Microsoft Office Specialist: Expert (Office 365 and Office 2019)

Demonstrate that you have the advanced skills needed to get the most out of Office by earning a Microsoft Office Specialist: Expert certification in multiple Office programs.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? No
  • Renewal required? Every 1 year(s)

4. Word 2010 Certification

The Core-level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities of Microsoft Office Word 2010. The core-level user should be able to use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? No
  • Renewal required? 
Certifying website
Word 2010 Certification
Certifying organization
Microsoft Corporation

5. Certified Medical Interpreter - Spanish (CMI)

The mission of the National Board is to foster improved healthcare outcomes, patient safety and patient/provider communication, by elevating the standards for and quality of medical interpreting through a nationally recognized and accredited certification for medical interpreters.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 5 year(s)

6. Certified Clinical Medical Assistant (NHA)

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

7. Microsoft Office 365

This exam is designed for students, office workers, or instructors who need to navigate Office 365 at the feature and functionality level, including Outlook Web App, Lync collaboration functionality, SharePoint Online, and Office Web Apps.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying website
Microsoft Office 365
Certifying organization
Microsoft Corporation
Course that help you to prepare for certification
Microsoft 365 Ultimate Guide
udemy
4.4
(2,738)

8. Nationally Certified Medical Office Assistant (NCMOA)

Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

9. Microsoft Office Specialist Master Certification (MOS)

The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual's overall comprehension and expertise of Microsoft Office programs. Microsoft Office Specialist Masters have more than a working familiarity with Microsoft Office programs-they are technically skilled to take advantage of the breadth of features efficiently and effectively.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Microsoft Corporation
Course that help you to prepare for certification
PowerPoint 2013 Microsoft Office Specialist Certification
udemy
4.3
(229)

10. Registered Medical Assistant

Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
American Phlebotomy Association

What is the best certification for an office receptionist?

The best office receptionist certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this office receptionist certification:

  • To become a certified Certified Medical Administrative Assistant (CMAA), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 2 year.

What certifications can impact an office receptionist career and salary?

The Certified Medical Administrative Assistant certification will help you to secure an receptionist position, which will increase your pay and career trajectory. An receptionist's average salary is $28,105 whereas office receptionists make an average salary of $33,554.

Best certifications

The most common combination of office receptionist certifications include: Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Microsoft Office Specialist: Expert (Office 365 and Office 2019).

Online courses for office receptionists to earn certifications

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