Office receptionist vs office manager/receptionist

The differences between office receptionists and office managers/receptionist can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an office receptionist, becoming an office manager/receptionist takes usually requires 4-6 years. Additionally, an office manager/receptionist has an average salary of $39,696, which is higher than the $33,554 average annual salary of an office receptionist.

The top three skills for an office receptionist include patients, customer service and phone calls. The most important skills for an office manager/receptionist are patients, customer service, and payroll.

Office receptionist vs office manager/receptionist overview

	Office Receptionist	Office Manager/Receptionist
Yearly salary	$33,554	$39,696
Hourly rate	$16.13	$19.08
Growth rate	-	-8%
Number of jobs	80,143	58,318
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 33%
Average age	42	47
Years of experience	2	6

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

What does an office manager/receptionist do?

An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.

Office receptionist vs office manager/receptionist salary

Office receptionists and office managers/receptionist have different pay scales, as shown below.

	Office Receptionist	Office Manager/Receptionist
Average salary	$33,554	$39,696
Salary range	Between $27,000 And $41,000	Between $27,000 And $57,000
Highest paying City	Minneapolis, MN	-
Highest paying state	Alaska	-
Best paying company	Dairy Farmers of America	-
Best paying industry	Manufacturing	-

Differences between office receptionist and office manager/receptionist education

There are a few differences between an office receptionist and an office manager/receptionist in terms of educational background:

	Office Receptionist	Office Manager/Receptionist
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 33%
Most common major	Business	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Office receptionist vs office manager/receptionist demographics

Here are the differences between office receptionists' and office managers/receptionist' demographics:

	Office Receptionist	Office Manager/Receptionist
Average age	42	47
Gender ratio	Male, 9.5% Female, 90.5%	Male, 7.0% Female, 93.0%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	8%

Differences between office receptionist and office manager/receptionist duties and responsibilities

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Office manager/receptionist example responsibilities.

Demonstrate self-motivation through QuickBooks training.
Establish and maintain QuickBooks accounting systems.
Greet patients; handle overall daily business operations of a busy chiropractic office.
Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
Process and distribute incoming and outgoing mail and packages via USPS and messenger services.

Office receptionist vs office manager/receptionist skills

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

Common office manager/receptionist skills

Patients, 21%
Customer Service, 15%
Payroll, 10%
Appointment Scheduling, 8%
Front Desk, 6%
Office Equipment, 3%

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Office Receptionist
Office Receptionist vs Office Manager/Receptionist

Updated January 8, 2025

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