Office receptionist resume examples from 2025
Land interviews using Zippia's AI-powered resume builder.

All resume examples
Table of content
How to write an office receptionist resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the office receptionist role.
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in office receptionist-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the office receptionist position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on an office receptionist resume:
- Patients
- Customer Service
- Phone Calls
- Data Entry
- Front Desk
- Appointment Scheduling
- HR
- Office Equipment
- Insurance Verification
- Payroll
- Office Procedures
- Word Processing
- Patient Appointments
- Telephone Calls
- Direct Calls
- Patient Charts
- Multi-Line Phone System
- Office Support
- Computer System
- Greeting Visitors
- Clerical Support
- PowerPoint
- HIPAA
- Fax Machines
- Insurance Eligibility
- Insurance Coverage
- Bank Deposits
- Insurance Claims
- Multi-Line Telephone System
- Office Operations
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write office receptionist experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are great bullet points from office receptionist resumes:
Work history example #1
Office Receptionist
H&R Block
- Prepared documents for Tax preparers by entering information in Company s database.
- Handled distribution of FedEx, UPS, and courier packages.
- Implemented new strategies to organize employee records, streamline the payroll process, complete worker's comp and unemployment documentation.
- Researched federal and state laws pertaining to intellectual property and telecommunications.
- Maintained confidentiality of all information related to patient and agency information, followed HIPPA guidelines relative to handling patient records.
Work history example #2
Office Runner
Food Lion
- Authorized to complete key overrides, rain checks, disbursement of payroll checks, relieve cashiers for breaks.
- Entered employee time records in the Oracle ISP system by preparing and verifying payroll entries for transmittal to the corporate office.
- Entered time sheets and production logs into company payroll database Received and shipped product using computer
- Handled significant quantities of company monies; including payroll cashing, government check cashing, payment of customer utility bills.
- Applied for and maintained work visas for foreign nationals and facilitated communication between global operations.
Work history example #3
Office Clerical Assistant
CELEBRITY SPORTS NETWORK
- Established frequent communication with vendors and contractors to insure timely support for operations.
- Completed bi-weekly payroll and scheduling.
- Strengthened Family Reimbursement Department through database management.
- Created and maintained a highly workable chronological filing system for department activities.
- Implemented Internet Procurement Catalog ordering process to expedite computer, furniture, and office supplies orders improving the procurement process.
Work history example #4
Office Aide
Kelly Services
- Delivered dental product to dental offices throughout Chico, California.
- Incorporated other documents when completed into local databases and the Defense Civilian Personnel Data System.
- Received training in MS Word, Excel, and PowerPoint.
- Entered document information into bank account database.
- Entered changes into database of major insurance company, called customers to confirm changes.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from office receptionist resumes:
Certificate in business
Indiana Wesleyan University, Marion, IN
2011 - 2012
High School Diploma
2015 - 2015
Highlight your office receptionist certifications on your resume
If you have any additional certifications, add them to the certification section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your office receptionist resume:
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
- Word 2010 Certification
- Certified Medical Interpreter - Spanish (CMI)
- Certified Clinical Medical Assistant (NHA)
- Microsoft Office 365
- Nationally Certified Medical Office Assistant (NCMOA)
- Microsoft Office Specialist Master Certification (MOS)
- Registered Medical Assistant