Office Receptionist Resume Examples 2023

Research Summary. We analyzed 1,681 office receptionist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like D-R SERVICES and H&R; Block. Here are the key facts about office receptionist resumes to help you get the job:

The average office receptionist resume is 284 words long
The average office receptionist resume is 0.6 pages long based on 450 words per page.
Patients is the most common skill found on an office receptionist resume. It appears on 20.1% of resumes.

After learning about how to write a professional office receptionist resume, you can make sure your resume checks all the boxes with our resume builder.

Office Receptionist Resume Example


Grace Ruiz Office Receptionist Contact Information Hudson, OH (950) 555-0435 gruiz@example.com Skills ATM Travel Arrangements Purchase Orders Administrative Tasks Communication Financial Transactions Customer Service Bank Products Administrative Assistance Customer Interaction Employment History Office Receptionist 2016 - Present Allstate Hudson, OH Worked as an office assistant and dealt with scheduling appointments and upselling products for my line of business. Administered all office functions, such as data entry, telephone support and filing. Provide front-desk representation, clerical support, and customer service for Allstate Insurance. Answered incoming calls and relay messages * Scheduled appointments and enter data into computer system * Provided customers with excellent customer service General bookkeeping (A/P), payroll, data entry, filing, scanning, handling payments. General Office Assistant 2014 - 2016 Kelly Services Indianapolis, IN Update DOS database, review and run contractor reports and contractors' time-cards, submit reports with time-cards for manager approval. Managed incoming telephone calls, guaranteeing calls were directed to appropriate location and messages were documented and delivered. Prepare and edit organizational charts and other PowerPoint presentations for 25 employees. Head Teller 2012 - 2014 First Federal Bank Marion, IN Make sales referrals and cross-sell bank products. Open and close of center all within security procedures. Developed employee handbook, teller training program and ATM policies. Education Certificate Business 2011 - 2012 Indiana Wesleyan University Marion, IN


Ann Hunter Office Receptionist Contact Info Indianapolis, IN (280) 555-2340 ahunter@example.com Skills General PublicWPMOffice FunctionsCommunicationScheduling AppointmentsTicket SalesAccurate MessagesPatient CareInsurance CompaniesCustomer Service Employment History Office Receptionist 2019 - Present H&R Block Indianapolis, IN Answer phones: scheduling appointments: match clients to tax professionals. Assisted office manager in scheduling appointments, answering phones, filing paperwork, and completing all other tasks required of me. Support tax professionals by contact past clients, scheduling appointments. Set up conference rooms for client and attorney meetings organized, able to multi-task and work independently. Office Assistant 2015 - 2019 Kroger Wilberforce, OH Oriented and trained front end office personnel. Sweep and mop sales floors and clean bathrooms Provided effective communication and customer service support to the sales, marketing and administrative teams on a daily basis. Prepared exam rooms for patient care. Provide excellent customer service to patients and their families. Clerk Typist 2006 - 2015 Kroger Wilberforce, OH Used signage and verbal communication to encourage recycling and composting. Arrange fresh cut floral arrangements for display case, customer orders, special orders. Assist in communication with all suppliers to ensure the completeness of shipments. Answered all phone lines Provided customer service Education Bachelor's Degree Business 2003 - 2006 Central State University Wilberforce, OH


Christopher Hughes Office Receptionist Jacksonville, FL (650) 555-6751 chughes@example.com Experience Office Receptionist2019 - Present University of North Florida•Jacksonville, FL Support all teams including recruiters, human resources, EA s, VP s, directors senior software engineers etc. Reconcile and balance daily transactions valued between $5-$50k, prepare bank statement and handle bank deposits. Answered phone, payroll, greeting visitors, did time sheets, computer Student Receptionist2018 - 2019 University of North Florida•Jacksonville, FL Assisted in answering phones and taking messages Assisted with filing paperwork and student records Delivered student passes Answered phone calls and responded to emails from customers Used software including Word and Excel to book appointments for guests Process invoices for payment including purchase orders and back-up documentation. Managed busy front office and dealt directly with students, professors, faculty, and non-University staff. Pharmacist Clerk2015 - 2018 Walmart•Jacksonville, FL Do weekly inventory of all over the counter (OTC) drugs and diabetes supplies on the Smart system. Alphabitized and organized prescription drugs by name. assist health care providers with accuracy manage patients and greeting them in person and by phone -answering questions and requests. Skills HRHigh VolumeOTCCustomer ServiceCommunicationAssist PharmacistScheduling AppointmentsPatient DataDatabaseNotify Pharmacist Education High School Diploma 2015 - 2015

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Office Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Office Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In An Office Receptionist Resume

1. Add Contact Information To Your Office Receptionist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Office Receptionist Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

Business

24.0%

Psychology

8.4%

Health Care Administration

7.3%

General Studies

7.1%

Office Receptionist Resume Relevant Education Example #1

Certificate In Business 2014 - 2016

Indiana Wesleyan University Marion, IN

Office Receptionist Resume Relevant Education Example #2

High School Diploma 2014 - 2016

3. Next, Create An Office Receptionist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Office Receptionist Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
HR Skills
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Office Procedures Skills
Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Top Skills for an Office Receptionist

Source: Zippia.com

Patients, 20.1%

Customer Service, 14.9%

Phone Calls, 12.2%

Data Entry, 8.8%

Other Skills, 44.0%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Office Receptionist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Office Receptionist

NORTH ALABAMA INSURANCE

Maintained daily schedules of 10 dentists for large HMO.
Provided positive and professional customer service in an office setting and through telecommunications.
Entered and maintained payroll on a weekly basis for full-time and part-time employees.
Employed information obtained through earlier investigation of examination participants to make informed selection regarding appropriate test questions and testing techniques.
Complied with confidentiality; adhered to all HIPPA guidelines/ regulations.

Work History Example # 2

Administrative Assistant/Secretary/Receptionist

SunTrust Banks

Utilized the internet and directory assistance to obtain correct addresses for customers.
Completed bi-weekly payroll for 26 employees.
Monitored performance of staff through internal quality and proficiency reviews.
Saved all meeting notes, forms, and updates to existing SharePoint documents on the Americas GOP SharePoint site.
Operated multi-line switchboard for the Offices of the President, CEO, COO, CFO, CHRO and CIO.

Work History Example # 3

Residential Assistant

Community Residences

Learned to safely restrain clients using PMT and was trained in first aid and CPR.
Certified in DDS, CPR, First Aid, PMT, OSHA and Med certifications.
Implemented behavioral and communication programs.
Obtained certifications in CPR, First Aid, PMT, and OSHA.
Utilized various training classes, such as CPR, First Aid, and PMT (Physical and Psychological Management

Work History Example # 4

Clerk Typist

U.S. Census Bureau

Calculated and entered company payroll.
Completed special assignments that included entering information into the Census Bureau database.
Prepared and transmitted payroll for Field Representatives electronically.
Worked on Payroll Time and Attendance for over 20 employees using the WebTA system.
Handled employee inquiries regarding payroll information.

5. Highlight Your Office Receptionist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your office receptionist resume:

Certified Medical Administrative Assistant (CMAA)
Certified Medical Office Manager (CMOM)
Word 2010 Certification
Certified Medical Interpreter - Spanish (CMI)
Certified Clinical Medical Assistant (NHA)
Microsoft Office 365
Nationally Certified Medical Office Assistant (NCMOA)
Microsoft Office Specialist Master Certification (MOS)
Registered Medical Assistant

6. Finally, Add a Office Receptionist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Office Receptionist Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Stocked exam rooms, sterilized instruments and occasionally assisted physician with patients.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Phone Calls, be sure to list it in your resume’s skills section.

Processed and balanced patients accounts upon checkout and made bank deposits when necessary.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Ship over $20,000 worth of product daily using FedEx, UPS, and various railway shippers.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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