We calculated that 13% of Office Receptionists are proficient in Customer Service, Phone Calls, and Data Entry. They’re also known for soft skills such as Communication skills, Computer skills, and Integrity.
We break down the percentage of Office Receptionists that have these skills listed on their resume here:
Some of the skills we found on office receptionist resumes included "customer service," "phone calls," and "data entry." We have detailed the most important office receptionist responsibilities below. The most important skills for an office receptionist to have in this position are communication skills. In this excerpt that we gathered from a office receptionist resume, you'll understand why: "receptionists must speak and write clearly when providing information and corresponding with customers." According to resumes we found, communication skills can be used by a office receptionist in order to "assisted with many projects from communication to hr policies. " Another commonly found skill for being able to perform office receptionist duties is the following: computer skills. According to a office receptionist resume, "receptionists should be adept at using computers." Check out this example of how office receptionists use computer skills: "greeted and checked in patients located patient's past records, registered new patients scanned documents into a computer, filed papers" Office receptionists are also known for integrity, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a office receptionist resume: "receptionists may handle confidential data, especially in medical and legal offices" We also found this resume example that details how this skill is put to the test: "print rfms trust reports prepare and reconcile bank deposits and post cash daily. " A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing office receptionist responsibilities. This resume example shows just one way office receptionists use this skill: "receptionists should be comfortable interacting with people in different types of situations." Here's an example of how this skill is used from a resume that represents typical office receptionist tasks: "gained knowledge of spreadsheet and word processing software as well as interpersonal and customer service skills. " Another common skill for an office receptionist to be able to utilize is "customer-service skills." Receptionists represent the organization, so they should be courteous, professional, and helpful to customers and the public. An office receptionist demonstrated the need for this skill by putting this on their resume: "promoted teamwork by working closely with six receptionists to answer patient questions and attend to customers' needs by scheduling appointments. " While "organizational skills" is listed last on this skills list, don't underestimate its importance to office receptionist responsibilities. The skill is described by this resume snippet, "receptionists take messages, schedule appointments, and maintain employee files" Here is an example of how this skill is used, "provided oral, written, and organizational communication skills. "
See the full list of office receptionist skills.
Before becoming an office receptionist, 35.9% earned their bachelor's degree. When it comes down to graduating with a master's degree, 2.3% office receptionists went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some office receptionists have a college degree. But about one out of every four office receptionists didn't attend college at all.
Those office receptionists who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for office receptionists include health care administration degrees or general studies degrees.
When you're ready to become an office receptionist, you might wonder which companies hire office receptionists. According to our research through office receptionist resumes, office receptionists are mostly hired by Regus, IWG, and Allied Universal. Now is a good time to apply as Regus has 20 office receptionists job openings, and there are 14 at IWG and 3 at Allied Universal.
Since salary is important to some office receptionists, it's good to note that they are figured to earn the highest salaries at Ricoh, Community Health Systems, and The Leona Group. If you were to take a closer look at Ricoh, you'd find that the average office receptionist salary is $36,230. Then at Community Health Systems, office receptionists receive an average salary of $35,860, while the salary at The Leona Group is $35,464.
View more details on office receptionist salaries across the United States.
For the most part, office receptionists make their living in the education and professional industries. Office receptionists tend to make the most in the real estate industry with an average salary of $49,602. The office receptionist annual salary in the construction and retail industries generally make $32,346 and $32,008 respectively. Additionally, office receptionists who work in the real estate industry make 64.4% more than office receptionists in the education Industry.