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Become An Office Representative

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Working As An Office Representative

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,000

    Average Salary

What Does An Office Representative Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Representative

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Representative Jobs

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Office Representative Career Paths

Office Representative
Account Representative Account Executive
Account Manager
5 Yearsyrs
Account Representative Account Executive Sales Manager
General Manager
6 Yearsyrs
Account Representative Account Executive Assistant Manager
Branch Manager
6 Yearsyrs
Representative Specialist Team Leader
Operations Manager
7 Yearsyrs
Representative Specialist Consultant
Office Manager
5 Yearsyrs
Representative Coordinator Consultant
Sales Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Property Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Business Manager
6 Yearsyrs
Certified Nursing Assistant Specialist Consultant
Accounting Manager
7 Yearsyrs
Agent Technician Shift Leader
Assistant General Manager
5 Yearsyrs
Agent Coordinator Executive Assistant
Administrative Manager
6 Yearsyrs
Agent Coordinator Accountant
Finance Manager
7 Yearsyrs
Patient Access Representative Billing Specialist Administrator
Business Office Manager
7 Yearsyrs
Patient Access Representative Billing Specialist Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Patient Access Representative Billing Specialist Finance Analyst
Business Development Manager
9 Yearsyrs
Service Representative Executive Assistant Office Manager
Practice Manager
9 Yearsyrs
Service Representative Analyst Manager
Co-Owner
6 Yearsyrs
Service Representative Analyst Office Manager
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Manager
Assistant Vice President
7 Yearsyrs
Patient Service Representative Project Coordinator Operations Specialist
Solution Specialist
5 Yearsyrs
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Do you work as an Office Representative?

Help others decide if this is a good career for them

Average Length of Employment
Office Specialist 3.0 years
Office Associate 2.8 years
Front Office Clerk 2.3 years
Office Assistant 2.2 years
Representative 2.2 years
Office Employee 2.1 years
Office Worker 2.0 years
Office Helper 1.9 years
Top Careers Before Office Representative
Cashier 9.0%
Internship 6.8%
Server 2.8%
Manager 2.7%
Teller 2.7%
Secretary 2.0%
Assistant 2.0%
Top Careers After Office Representative
Cashier 6.3%
Internship 5.9%
Manager 3.1%
Volunteer 2.8%
Agent 2.7%
Teller 2.6%
Owner 2.5%

Do you work as an Office Representative?

Average Yearly Salary
$35,000
View Detailed Salary Report
$21,000
Min 10%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$58,000
Max 90%
Best Paying Company
Dignity Health
Highest Paying City
Albany, NY
Highest Paying State
Massachusetts
Avg Experience Level
2.4 years
How much does an Office Representative make at top companies?
The national average salary for an Office Representative in the United States is $35,927 per year or $17 per hour. Those in the bottom 10 percent make under $21,000 a year, and the top 10 percent make over $58,000.

Real Office Representative Salaries

Job Title Company Location Start Date Salary
Office Representative Hankyu Hanshin Express (USA) Inc. Houston, TX Nov 09, 2010 $44,000
Office Representative Hankyu Hanshin Express (USA) Inc. Houston, TX Jun 16, 2011 $43,000
Multilingual Office Representative Nicolas Morales State Farm Insunrance Albany, NY Nov 01, 2014 $36,000 -
$42,000
Office Representative Sciullo Insurance & Financial Services, Inc. Cranberry, PA Aug 25, 2015 $29,740

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Top Skills for An Office Representative

  1. Customer Service
  2. Insurance Companies
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Maintained game day responsibilities including ticket sales and customer service stations.
  • Called insurance companies to obtain authorization and benefit information, entered notes and information into computer.
  • Job Description: answering phone calls, clocking in and out employees, typing letters, sending emails, faxing etc.
  • Responded to inquiries regarding insurance availability, eligibility, policy changes and transfers.
  • Front desk receptionist Appointment scheduling Computer entry of patient medical records A/R bookkeeping Record transcription

Office Representative Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,618 Office Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Representative Resume

View Resume Examples

Office Representative Demographics

Gender

Female

64.3%

Male

23.3%

Unknown

12.4%
Ethnicity

White

57.8%

Hispanic or Latino

19.3%

Black or African American

12.2%

Asian

7.0%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

56.6%

Russian

5.3%

French

4.4%

Portuguese

4.0%

Japanese

4.0%

Mandarin

3.1%

Chinese

3.1%

Cantonese

2.7%

German

2.7%

Polish

2.7%

Italian

1.8%

Urdu

1.8%

Vietnamese

1.3%

Hindi

1.3%

Carrier

1.3%

Filipino

0.9%

Greek

0.9%

Hebrew

0.9%

Arabic

0.9%

Swedish

0.4%
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Office Representative Education

Schools

University of Phoenix

25.4%

Ashford University

6.3%

Santa Fe College

6.0%

Arizona State University

4.7%

University of North Texas

4.4%

Florida International University

4.4%

Kaplan University

4.4%

Rasmussen College

4.1%

Remington College

4.1%

George Washington University

3.8%

Illinois State University

3.8%

University of Texas at Austin

3.8%

University of Nevada - Las Vegas

3.4%

The Academy

3.4%

University of Florida

3.4%

Miami Dade College

3.1%

Heartland Community College

3.1%

Michigan State University

2.8%

Pulaski Technical College

2.8%

University of Texas at Arlington

2.8%
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Majors

Business

26.8%

Health Care Administration

9.8%

Medical Assisting Services

6.2%

Psychology

5.2%

Communication

4.9%

Criminal Justice

4.8%

Accounting

4.6%

Management

4.5%

Nursing

3.9%

Political Science

3.4%

General Studies

3.3%

Finance

3.2%

Marketing

3.0%

English

2.8%

Insurance

2.7%

Education

2.3%

Human Resources Management

2.3%

Kinesiology

2.2%

Liberal Arts

2.1%

Law

1.9%
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Degrees

Bachelors

37.9%

Other

27.0%

Associate

14.0%

Masters

9.6%

Certificate

5.3%

Diploma

3.0%

Doctorate

1.8%

License

1.3%
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How Would You Rate Working As an Office Representative?

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Top Office Representative Employers

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Jobs From Top Office Representative Employers

Office Representative Videos

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A Day in the Life of Congressman Rodney Davis

Career Advice on becoming a Computer Programmer by Misha G (Full Version)

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