What Front Office Clerks Do
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
In this section, we compare the average office representative annual salary with that of a front office clerk. Typically, front office clerks earn a $1,484 lower salary than office representatives earn annually.
Even though office representatives and front office clerks have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require patients, customer service, and patient appointments in the day-to-day roles.
There are some key differences in responsibilities as well. For example, an office representative responsibilities require skills like "phone calls," "excellent interpersonal," "develop leads," and "compassion." Meanwhile a typical front office clerk has skills in areas such as "check-in," "patient care," "hotel services," and "lab results." This difference in skills reveals how truly different these two careers really are.
Front office clerks receive the highest salaries in the government industry coming in with an average yearly salary of $32,238. But office representatives are paid more in the agriculture industry with an average salary of $34,828.
Front office clerks tend to reach similar levels of education than office representatives. In fact, front office clerks are 2.6% less likely to graduate with a Master's Degree and 0.9% less likely to have a Doctoral Degree.
What Are The Duties Of a Front Office Coordinator?
A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.
Now we're going to look at the front office coordinator profession. On average, front office coordinators earn a $309 higher salary than office representatives a year.
Not everything about these jobs is different. Take their skills, for example. Office representatives and front office coordinators both include similar skills like "patients," "customer service," and "patient appointments" on their resumes.
But both careers also use different skills, according to real office representative resumes. While office representative responsibilities can utilize skills like "phone calls," "excellent interpersonal," "develop leads," and "compassion," some front office coordinators use skills like "patient referrals," "patient care," "patient insurance," and "physical therapy."
Front office coordinators may earn a higher salary than office representatives, but front office coordinators earn the most pay in the health care industry with an average salary of $32,333. On the other side of things, office representatives receive higher paychecks in the agriculture industry where they earn an average of $34,828.
In general, front office coordinators study at similar levels of education than office representatives. They're 1.8% less likely to obtain a Master's Degree while being 0.9% less likely to earn a Doctoral Degree.
How an Office Aide Compares
Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones. They manage and organize files, receive and direct visitors, create presentations, and answer emails. The skills they need include computer and email use, filing documents, answering multiline phone systems, and typing.
Let's now take a look at the office aide profession. On average, these workers make lower salaries than office representatives with a $3,280 difference per year.
Using office representatives and office aides resumes, we found that both professions have similar skills such as "customer service," "phone calls," and "office equipment," but the other skills required are very different.
There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an office representative is likely to be skilled in "patients," "patient appointments," "emr," and "excellent interpersonal," while a typical office aide is skilled in "database systems," "scheduling appointments," "financial aid," and "clerical tasks."
Additionally, office aides earn a higher salary in the health care industry compared to other industries. In this industry, they receive an average salary of $30,366. Additionally, office representatives earn an average salary of $34,828 in the agriculture industry.
When it comes to education, office aides tend to earn similar education levels than office representatives. In fact, they're 1.4% less likely to earn a Master's Degree, and 0.7% less likely to graduate with a Doctoral Degree.
Description Of an Office Worker
An office worker is responsible for performing administrative and clerical duties to support the daily operations of the business. Office workers assist in receiving calls to respond to the clients' inquiries and concerns, as well as welcoming visitors, verifying their appointments, and leading them to the appropriate personnel and department for their business needs. They also do data processing, sorting mail, and filing documents for easy retrieval and reference, especially during meetings and company activities.
Now, we'll look at office workers, who generally average a higher pay when compared to office representatives annual salary. In fact, the difference is about $8,468 per year.
While their salaries may vary, office representatives and office workers both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "office equipment," and "data entry. "
Each job requires different skills like "patients," "phone calls," "patient appointments," and "emr," which might show up on an office representative resume. Whereas office worker might include skills like "payroll," "scheduling appointments," "word processing," and "office machines."
In general, office workers make a higher salary in the education industry with an average of $40,267. The highest office representative annual salary stems from the agriculture industry.
The average resume of office workers showed that they earn similar levels of education to office representatives. So much so that the likelihood of them earning a Master's Degree is 1.1% less. Additionally, they're less likely to earn a Doctoral Degree by 0.9%.