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Office representative work from home jobs - 384 jobs

  • Patient Access Representative

    Insight Global

    Remote job

    One of our top clients is looking for a team of Patient Access Representatives within a call center environment in Beverly Hills, CA! This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. This position is fully on-site for 2 - 4 months, then fully remote. Required Skills & Experience HS Diploma 2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls) Proficient with scheduling appointments through an EHR software 2+ years experience scheduling patient appointments for multiple physicians in one practice 40+ WPM typing speed Experience handling multiple phone lines Nice to Have Skills & Experience Proficient in EPIC Experience verifying insurances Basic experience with Excel and standard workbooks Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology. Responsibilities Include: Answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.
    $33k-42k yearly est. 2d ago
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  • Access Coordinator (Remote)

    Northwestern University 4.6company rating

    Remote job

    Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1
    $68.5k-70k yearly 34d ago
  • Work From Home Representative | Entry Level | Flexible Schedule | Hiring Immediately

    Globe Life 4.6company rating

    Remote job

    START YOUR NEW CAREER FROM HOME - APPLY TODAY, START THIS WEEK! We're looking for motivated individuals ready to take control of their future. At Globe Life AO, you'll enjoy: Flexible schedules Full training provided High income potential All without leaving your home. No experience? No problem. We'll give you everything you need to succeed. ✅ WHAT WE OFFER: High earning potential - No cap on income Full training provided - No experience required Flexible schedules (Full-time or Part-time) 100% remote work from home Rapid career growth opportunities Hiring immediately - Start this week YOUR ROLE: Making outgoing calls, emails, texts and chats from clients Provide clear answers and process requests. Maintain professionalism and positivity. REQUIREMENTS: Computer/laptop with internet access. Positive, coachable, and reliable. Ability to work independently and with a team. No prior experience required - we train you! Must be willing to get Licensed in Life and Health Insurance Must be a US Resident AVERAGE EARNINGS: $800-$1,200 weekly (Weekly Commission based Salary + performance bonuses). APPLY NOW - INTERVIEWS ARE FILLING FAST! Your future is one click away. Hit Apply Now and start your new career from home this week. Spots are limited - don't wait!
    $800-1.2k weekly Auto-Apply 60d+ ago
  • Contact Center Patient Care Representative

    Orthocincy 4.0company rating

    Remote job

    **Join our dynamic team as a frontline patient care representative who interacts with our patients to provide exceptional and compassionate patient care! The patient care representative may have the option to work remotely after an introductory training period. General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs. Essential Job Functions: Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time. Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure. Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities. Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants. Ensures that updates (e.g. cancellations or additions) are input daily into master schedule. Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system. Establish and maintain effective working relationships with patients, providers, co-workers, and the public. Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations. Follows HIPAA regulations. Perform other duties necessary or in the best interest of the department/organization. Requirements Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus. Other Requirements: Schedules will change as department needs change. Performance Requirements: Knowledge: Knowledge of OrthoCincy's Mission, Vision and Values. Knowledge of medical practice protocols related to scheduling appointments. Knowledge of anatomy and medical terminology. Knowledge of computerized scheduling systems. Knowledge of customer service principles and techniques. Knowledge of OSHA and safety standards. Skills: Skill in communicating effectively with providers, employees, customers and patients. Skill in maintaining appointment schedule via computerized means. Effective in critical thinking skills. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to multi-task effectively Ability to communicate calmly and clearly Ability to analyze situations and respond appropriately. Ability to alternate between multiple computer systems in a timely manner. Equipment Operated: Standard office equipment. Work Environment: Standard call center workstation. Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).
    $30k-36k yearly est. 47d ago
  • Sr. Coordinator, Access and Patient Support

    Cardinal Health 4.4company rating

    Remote job

    Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. What Individualized Care contributes to Cardinal Health Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go. Responsibilities The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. Investigate and resolve patient/physician inquiries and concerns in a timely manner Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate Proactive follow-up with various contacts to ensure patient access to therapy Demonstrate superior customer support talents Prioritize multiple, concurrent assignments and work with a sense of urgency Must communicate clearly and effectively in both a written and verbal format Must demonstrate a superior willingness to help external and internal customers Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry Must self-audit intake activities to ensure accuracy and efficiency for the program Make outbound calls to patient and/or provider to discuss any missing information as applicable Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance Documentation must be clear and accurate and stored in the appropriate sections of the database Must track any payer/plan issues and report any changes, updates, or trends to management Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties Support team with call overflow and intake when needed Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. Qualifications 3-6 years of experience preferred High School Diploma, GED or technical certification in related field or equivalent experience, preferred What is expected of you and others at this level Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently May modify process to resolve situations Works independently within established procedures; may receive general guidance on new assignments May provide general guidance or technical assistance to less experienced team members TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $21.40 per hour - $30.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 3/5/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $21.4-30.6 hourly Auto-Apply 14d ago
  • V105 - Legal Office Administrator II

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Job Description: Join Job Duck as a Legal Office Administrator and play a vital role in supporting a busy litigation team. This position ensures smooth operations by managing administrative tasks, coordinating schedules, and maintaining organized case files. You'll handle document preparation, travel logistics, and billing coordination, allowing attorneys and paralegals to focus on legal strategy. If you thrive in a structured environment, value precision, and enjoy being the dependable backbone behind the scenes, this role offers an opportunity to make a meaningful impact every day. • Salary Range: $1,150 - $1,220 USD Responsibilities include, but are not limited to: Communicate with internal departments to relay litigation needs Arrange travel accommodations and prepare itineraries Assist with billing coordination, expense tracking, and time-entry follow-ups Organize and maintain electronic and physical case files Assist with court filing logistics and e-filing systems under supervision Coordinate calendars for depositions, hearings, and meetings Prepare, format, and proofread non-substantive litigation documents Reserve conference rooms and vendor services as needed Provide direct secretarial support to litigation paralegals and case teams Maintain strict confidentiality and adhere to firm policies and procedures Handle day-to-day administrative tasks to maintain workflow efficiency Requirements: Required Skills • Strong organizational and multitasking ability • Excellent attention to detail and accuracy • Proficiency in Microsoft Office Suite • Ability to follow SOPs and structured processes • Calm under pressure and emotionally steady • 2 years of experience Working Remotely. • Customer service/secretary experience • Effective written and verbal communication • Service-oriented mindset with a collaborative approach • Confidentiality and discretion in handling sensitive information Tools/Software: • Microsoft Office Suite, e-filing platforms, document management systems Timezone: • Central Standard Time (CST) Calls per Week: • Fewer than 10 Work Shift: 9:00 AM - 6:00 PM [CST][CDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $1.2k-1.2k weekly Auto-Apply 8d ago
  • Patient Resource Representative ( Remote)

    Valley Medical Center 3.8company rating

    Remote job

    This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
    $36k-40k yearly est. 40d ago
  • Office Coordinator

    Central Florida Family Health Center Inc. 3.9company rating

    Remote job

    Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Office Coordinator

    DPR Construction 4.8company rating

    Remote job

    DPR Construction is seeking an office administrator with at least 5 years of administrative experience. This position will work with all members of the organization, as well as our clients and vendors, and will be responsible for the following: Order breakfast/lunches for meetings as needed Assist with receptionist to ensure all kitchen areas are stocked. Being proactive to needs of the office is a must Order, organize & maintain office supplies and related inventory Assist with receptionist to ensure supply closet, shared spaces, & conference rooms are always tidy and presentable for guests. Weekly cleaning of whiteboards in all office spaces Assist with the planning and execution of internal events Assist with new hire onboarding as needed Assist with DPR vehicle fleet management Assist with payroll approval and check distribution Assist with DPR corporate purchasing cards Training coordinator for internal/external DPR Order cell phones for new and existing employees as needed Building management and reporting any maintenance issues to property management Manage parking in office garage 5+ years of administrative experience Competencies Excellent customer service skills Excellent listening skills and strong communication skills Ability to work in a fast-paced environment Ability to work as a Team-player and independently Computer competency in MS Word, Outlook, Powerpoint and Excel Effective interpersonal and leadership skills A strong work ethic and a “can-do” attitude Work Environment Fast paced Minimum direction and supervision at times DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************
    $41k-49k yearly est. Auto-Apply 28d ago
  • Patient Access Representative (REMOTE)

    Aveanna Healthcare

    Remote job

    Salary:$17.00 - $18.00 per hour Details Pay: $17-$18/HR Fully Remote/ Equipment Provided As a Patient Access Respresentative with Aveanna, you'll be responsible for: * Proactively requesting and obtaining prescriptions and authorizations from medical offices and insurance companies for a set portfolio of patients. * Contact physicians, practice staff, payer representatives and patients on a daily basis to review scheduled services and to ensure complete and accurate information is documented. Looking to work for a compassionate company that cares deeply for their patients? You've found us! Here at Aveanna we are dedicated to bringing new possibilities and new hope to those we serve.Come join our team of caring and talented team members! Position Hours are based off of Central Time Zone (M-F/ 8-5pm CST). Candidates located in these states will be prioritized for consideration. Essential Job Functions * Send prescription and authorization requests to medical offices and insurance companies for renewals and prescription/insurance changes * Follow up with medical offices and insurance companies as needed to ensure requests are received in timely manner * Resolve patient, medical office and insurance company questions and concerns regarding Certificate of Medical Necessity (CMN) and/or Participating Provider (PAR) * Re-verify monthly patient eligibility for continued services * Meet daily, monthly and quarterly metrics and goals set by management * Ensure work being performed meets internal and external compliance requirements Position Qualifications * High school diploma or GED * Two years in a related administrative/customer service role; healthcare or medical office Preferences * Associates Degree in medical office management, medical insurance, or medial coding. * Insurance authorization and/or precertification. Knowledge of home health, DME and Enteral nutrition products * Medical Billing and Coding Certification Other Skills/Abilities * Proficient in Microsoft suite of products including Outlook, Word and Excel. * Strong basic math and accounting skills. * Strong critical thinking and problem solving skills. * Must possess a strong sense of urgency and attention to detail. * Excellent written and verbal communication skills. * Proven ability to work independently at times and within a team. * Ability to adapt to change. * Demonstrated ability to prioritize multiple tasks to meet deadlines. * Demonstrated ability to interact in a collaborative manner with other departments and teams. Other Duties * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
    $17-18 hourly 4d ago
  • ARM Patient Care Representative

    Keybridge Revenue Management

    Remote job

    Patient Care Representative - ARM Team Hybrid/Remote Join a Best Places to Work Winner - 18 Years Running! Do you have experience with medical systems and a passion for helping others? Looking for full-time work with a company known for its award-winning culture? KeyBridge Medical Revenue Care is seeking a compassionate, detail-oriented Patient Care Representative to join our ARM team. About KeyBridge At KeyBridge, we believe exceptional patient care starts with supporting exceptional people. As an 18-time Best Places to Work winner, we're committed to compassion, integrity, and excellence. Our mission is simple: bridge the gap between healthcare providers and their patients by delivering respectful, empathetic financial care in a call-center environment. Position Overview As an ARM Patient Care Representative, you'll serve as the trusted voice of our healthcare clients-guiding patients through billing questions, assisting with payments, and helping resolve account balances. This role is the perfect blend of customer service, problem-solving, and meaningful human connection. What You'll Do Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and account concerns. Resolve issues efficiently: Apply strong problem-solving and analytical skills to provide accurate, timely solutions while maintaining compliance and meeting performance standards. Navigate multiple systems: Work across various medical and internal systems to locate information and support patients with complex inquiries. Collaborate & communicate: Maintain clear, thorough documentation of all interactions, support team members, and help mentor new representatives when needed. Live our values: Foster trust, teamwork, and integrity with patients, clients, and colleagues every day. Requirements What We're Looking For: Strong written and verbal communication skills, with excellent active listening Ability to multitask and work efficiently across multiple systems Experience using medical systems (billing systems such as Epic, Cerner, etc.) Proficiency with Microsoft Office (Outlook, Teams) Positive, professional attitude with a drive to succeed Ability to understand and follow written, oral, and visual instructions Prior remote-work experience Ability to pass ACA certification tests when eligible Spanish-speaking skills a plus Salary Description $16-$20
    $30k-39k yearly est. 48d ago
  • Office Coordinator Biology, Part-Time (Temporary)

    Monmouth University 4.4company rating

    Remote job

    Monmouth University is seeking applications for a Part-Time, Temporary, Office Coordinator in the Biology department, which is part of the School of Science. This is a temporary, grant-funded position (current contract through 5/31/26) through a contract with Monmouth University for fisheries monitoring related to offshore wind development off the New Jersey coast. Subsequent years are contingent upon yearly project renewal and with funding agency. Additional time is subject to grant renewal. A flexible part-time schedule is available during the week and will be determined upon acceptance of the offer. The incumbent will work as part of a fast-paced team under the direction of Professors Dunton and Adolf at Monmouth University, to provide administrative support to a team of scientists who are monitoring fisheries related to various offshore wind development lease areas. This is an in-person, on-campus, non-remote position. For more information about the department, please visit the Department of Biology web page. Additional Application Material Required: Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded. * Resume or Curriculum Vitae Optional Documents: * Professional References * Cover Letter Duties and Responsibilities: * Provide support for office functions specific to the Grants and contracts * Assist with completing and processing grants paperwork * Perform clerical duties, including but not limited to: typing documents, forms, reports, photocopying, faxing, scanning, and filing * Process expense vouchers, travel vouchers, and other documents related to vendors and subawards * Purchase materials and supplies, including following up with vendors * Assist in maintaining and tracking budgets * Arrange and confirm meetings * Provide support for scheduling travel * Proofreading documents, responding and sending email correspondence * Other duties as assigned Minimum Qualifications: * 1 - 3 years of related experience * Basic level knowledge of Microsoft Word/Excel 2016 * Must be able to utilize a variety of computer software programs to successfully complete assigned tasks * Excellent interpersonal, organizational and communication skills * Must be able to treat confidential and sensitive information appropriately * Must be able to operate a variety of office equipment Preferred Qualifications: * Experience with processing grants and contracts * Experience in higher education Questions regarding this search should be directed to: Barbara Santos at ******************** or ************ Note to Applicants: Please keep in mind that a job posted as "Open until filled" may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Working at Monmouth University perks: * Earned sick leave: Monmouth University provides its part-time staff employees, including on-call staff and temporary employees, with earned sick leave according to the New Jersey Paid Sick Leave Act. * Employee Assistance Program (EAP) * Fitness Center - Employees are entitled to use the Fitness Center while employed in their PT or on-call capacity * Recreational & Cultural Activities - Athletic and cultural events throughout the academic year are open to employees. Many of these events are open to employees free of charge or at reduced costs * University Bookstore discount - Employees receive a ten percent (10%) discount on most items purchased in the University Bookstore. To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University Department: Biology Work Schedule: Flexible schedule based on workload and availability Total Weeks Per Year: October 2025 - May 2026 Hours Per Week: Approximately up to 10 hours per week; flexibility for slightly more or less, or as needed Expected Salary: $20.00 per hour Union: N/A Job Posting Close Date Open until filled
    $20 hourly Easy Apply 60d+ ago
  • Remote office administrator

    Ibrokerpower Capital

    Remote job

    REMOTE OFFICE ADMINISTRATOR ; were hiring an office administrator to join our dynamic team. Your role will involve managing day-to-day office operations, coordinating administrative tasks, and ensuring the office runs smoothly. Were looking for someone with exceptional organizational and communication abilities, along with a dedication to fostering a positive and efficient work environment. If you are prepared to make a substantial impact and help drive our companys success, we encourage you to apply and join our committed team. our team is motivated by a dedication to excellence and embraces a lively and welcoming workplace. Our philosophy centers on creating a supportive work environment grounded in professionalism and honesty, where open dialogue and lifelong learning are valued. If you thrive in a team setting, welcome diversity, and are dedicated to learning and growing in the workplace, [is an ideal destination. Join us as our new office administrator and build a fulfilling career while enjoying a healthy work-life balance found in few workplaces. Office Administrator Job Responsibilities: Oversee the day-to-day functioning of the office, ensuring that administrative processes run smoothly. Provide support to staff and management, including handling correspondence, preparing documents, and scheduling meetings. Manage communication channels, such as phone calls and emails. Supervise office staff, including clerical and administrative personnel. Maintain filing systems and ensure the proper retention, protection, and disposal of records. Manage data entry and other record-keeping tasks. Oversee office supplies to ensure resources are available when needed. Establish and implement office policies and procedures to maintain order and efficiency. Review and update office policies as necessary to reflect changing needs. Assist with budget preparation and track expenditures. Process invoices and manage accounts payable and receivable. Coordinate with building management for office maintenance and repairs. Ensure a safe and clean work environment. Provide regular office operations reports to management and identify areas for improvement. Support the recruitment, onboarding, and training of new employees. Remote Office Administrator Qualifications and Skills: Keeps track of multiple tasks simultaneously. Strong verbal and written communication skills. Works well with others and can foster a positive work environment. Completes tasks on time and can properly prioritize work. Proficiency in using office software and database management. Strong attention to detail. Provides excellent customer service. Comfortable tracking office budgets, expenses, and supplies. Works effectively as part of a team and contributes to a collaborative office culture. Ability to plan, coordinate, and execute office projects or events. Remote Office Administrator requirements: High school diploma, GED, or equivalent Specific industry experience preferred Proficient with Microsoft Office software and phone systems
    $34k-46k yearly est. 60d+ ago
  • Office Coordinator

    Community Action Commission of Santa Barbara County 3.8company rating

    Remote job

    The Office Coordinator is charged with the administrative and logistical support of the CommUnify Connection Center facility in Lompoc. Will help ensure the efficient and effective use of resources with responsibilities that include: customer service, filing, typing, copying, maintaining equipment and supply inventories, and supporting fleet, and facility management. Our agency provides employees with a positive work environment and the ability to balance work & home along with excellent benefits. Our benefit package includes: medical, dental, vision, life insurance including sick, vacation, and personal leave with 13 paid holiday's and a fully vested retirement plan with an up to 5% match. This position is full-time with full benefits and starts out between $21.00 - $22.00 per hour. Supervisory Responsibilities This job has no supervisory responsibilities. Essential Duties and Responsibilities Other duties may be assigned. • Manage general office functions including customer service, administrative support for staff, point of contact for building maintenance and vendors. • Receive, greet, and direct visitors; respond to inquiries and provide information related to organizational services and activities. • Support client intake by facilitating screening and referral process, the completion of paperwork, and scheduling of appointments. • Answer and direct phone calls to appropriate personnel as required; take and relay messages as appropriate. • Process incoming and outgoing mail. • Support staff in preparing for events and presentations, including technical support and setup. • Coordinate use of office space to include making meeting room reservations and A/V support. • Compile information and maintain a variety of records and logs related to programs, services, and activities. • Establish and maintain filing systems. • Order, receive and maintain inventory of office supplies. • Maintain employee directory for facility and issuance of alarm codes and keys. Knowledge, Skill & Ability Required Education and/or Experience High school diploma or equivalent and three (3) years administrative experience. Computer Skills Knowledge of internet, spreadsheet and word processing software, with the ability to understand the use of specialized database applications. Certificates, Licenses, Registrations Current valid California Driver's License with ability to qualify for coverage under Agency insurance plan. Travel may be required within the County. Other Skills and Abilities Ability to speak Spanish required. EOE / CommUnify
    $21-22 hourly Auto-Apply 60d+ ago
  • Patient Access Specialist

    Health Note

    Remote job

    Patient Access Specialist - Healthcare AI Health Note is reimagining the front door of healthcare with AI. Our digital assistants automate patient access work from the first phone call through scheduling, intake, and documentation, so clinical teams can focus on care instead of administration. We build AI agents that answer calls, book appointments, manage intake, and route patients directly into EHRs. Our customers are health systems that need their access operations to work accurately and at scale. About the Role We are hiring a Patient Access Specialist to bring real-world clinic and call center experience into how our AI works. You have spent time in patient access, scheduling, or front-desk operations, ideally across multiple clinic locations. You understand where workflows break, where staff get stuck, and where patients get frustrated. You will work closely with engineering and product partners to translate real operational reality into workflows our AI can safely and accurately handle. This role sits at the intersection of healthcare operations and systems design. What You'll Do Translate patient access and front-desk workflows into clear, testable logic for AI scheduling and intake agents. Map real call flows, check-in processes, and escalation paths, including edge cases. Partner with engineering to validate AI behavior, tone, and failure handling. Identify recurring operational pain points and recommend where automation helps and where humans should stay involved. Contribute to internal and customer-facing documentation and workflow guidance. Gather feedback from real usage and help refine workflows over time. What You Bring 3 to 5 years of experience in healthcare operations, such as patient access, call center work, or leading front-desk teams in a multi-location clinic. Strong understanding of scheduling, registration, and intake workflows. Familiarity with systems like Epic Cadence, Five9, NICE, Genesys, or similar tools. Ability to explain operational processes clearly and practically. Curiosity about how technology and automation can improve healthcare operations. Comfort working cross-functionally in a fast-moving environment. Bonus Points Experience with process improvement, QA, or staff training in patient access or front-desk settings. Exposure to healthtech or AI-enabled workflow tools. Interest in growing toward systems, operations design, or product-adjacent work. Benefits Health, dental, and vision insurance with generous company subsidies Life and disability insurance 401(k) with company match Flexible PTO and company-paid holidays Paid parental leave Fully remote work within the U.S Company-provided laptop
    $30k-37k yearly est. 34d ago
  • Patient Access Specialist - REMOTE

    Getixhealth 3.8company rating

    Remote job

    This role involves assisting patients with insurance verification, scheduling clinical services, and ensuring pre-registration requirements are met, with a pay rate of $16/hr and eligibility for quarterly bonuses. Responsibilities include maintaining patient information, securing authorizations, ensuring accurate scheduling, and assisting with financial responsibilities. Prior experience in patient access or healthcare is preferred. GetixHealth offers comprehensive benefits, including health coverage, life insurance, 401(k), and paid time off. *** Must be able to type a minimum of 35 words per minute (WPM). A typing assessment will be administered during the interview process.*** Key Responsibilities: Insurance Verification & Documentation: Capture and verify patient demographics, insurance details (policy numbers, co-pays, deductibles), and benefits eligibility. Secure necessary pre-certifications and authorizations from insurance companies and physician offices. Scheduling: Accurately schedule clinical services, ensuring available times are identified and patient demographic and insurance details are confirmed. Customer Service: Maintain a professional and helpful relationship with patients, providing support with financial responsibilities and pre-registration requirements. Data Entry & Systems Management: Accurately input patient and insurance data into appropriate systems, including procedure/diagnosis codes and authorization details. Compliance: Ensure adherence to HIPAA guidelines and organizational policies regarding patient information and financial responsibilities. Patient Financial Support: Assist patients in understanding their financial responsibilities and help guide them through the billing and payment processes. Team Collaboration: Work closely with internal teams to meet registration goals and minimize errors in scheduling and billing. Qualifications: Education: High School Diploma or GED required. An Associate or Bachelor's degree in Business, Financial/Healthcare fields is preferred. Experience: Minimum of 1 year in patient access, financial services, or healthcare-related roles. 2-3 years of experience preferred. Skills: Proficiency in medical terminology and insurance protocols. Strong communication skills (oral and written). Ability to multitask in a fast-paced environment and meet deadlines. Experience with hospital billing requirements and documentation processes. Knowledge of Protected Health Information (PHI) and HIPAA. Ability to work in a team environment and adapt to flexible schedules. Bilingual skills are a plus. About GetixHealth: Founded in 1992, GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered. Benefits & Incentives: Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment. Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service. Paid Time Off (PTO): Start accruing PTO from your very first day of employment. Flexible Benefits: Customize your benefits package to fit your personal and family needs. GetixHealth is an equal opportunity employer and participates in E-Verify.
    $16 hourly 60d+ ago
  • Office Administrator

    Conserva Irrigation

    Remote job

    Come join the team that is redefining the irrigation industry. Conserva Irrigation promotes from within - training our Level One Technicians to become Level Two Technicians to become Sales Technicians and beyond as an accredited industry participant. As a Conserva Office Administrator and Customer Support Expert you are a self-starter with outstanding organizational skills who has experience with office management and the MicroSoft suite of products. You will be primarily responsible for the general operation of our office with duties including greeting visitors, answering incoming phone calls, working in our CRM enterprise software to schedule customers, invoicing through QB Online, commencing the initial sales process with our proven sales training, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. BENEFITS AND COMPENSATION Career advancement opportunities Competitive compensation A great work environment with a team atmosphere Benefits for qualified individuals RESPONSIBILITIES Overseeing general office operation Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc. Answer all incoming sales, service, and vendor phone calls Coordinate the installation and service department Maintain databases such as Contact Management System, Access, etc. Manage customer mailings, incoming mail, and email Manage calendar of events Update and manage various reports and programs (sales, phone, loyalty, etc.) Order inventory and supplies REQUIREMENTS 2+ of experience in office administration Outstanding organizational skills manage multiple priorities in a timely fashion Exposure to customized Customer Relationship Manager (CRM) systems Excellent interpersonal and communication skills Proficiency in Microsoft Word, Excel, and Powerpoint Problem solver and systematic in approach This is a remote position. Compensation: $35,000.00 per year Conserva Irrigation is constantly looking to add the best irrigation and sprinkler repair professionals to our team. We have open job positions all over the country for irrigation sales, field technicians, as well as office and administrative team members. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Conserva Irrigation Corporate.
    $35k yearly Auto-Apply 60d+ ago
  • Office Administrator

    Talent Leverage

    Remote job

    Escape the Big Corporate culture, and work with an innovative group of successful solution providers. Fast paced, never boring, providing quality world class custom optical solutions to our clients This is an excellent work from home opportunity for a highly energetic self-motivated individual who is fluent in Chinese and English. We are a 20+ year old hi-tech international company specializing in OEM manufacturing in the Photonics industry. We offer a very challenging and great environment with a competitive benefits package (Medical, Dental, Vision and 401k). We are currently seeking an individual for the Office Admin position. The candidate must be customer centric, and willing to learn about new technologies and applications. We are willing to train on industry knowledge. Job responsibilities entails managing data and records, organize and schedule meetings and events and all other office type responsibilities. The candidate must be well organized and able to multitask, highly responsible and accurate. Skills and Requirements: · Must have excellent written and verbal communications skill and provide excellent customer service · Proficient with Outlook, Word, Excel (creating Excel formulas) and PowerPoint · Must demonstrate strong time management skills with the ability to multitask to provide timely and effective administrative support within the organization · Create and maintain confidential records, files, and databases requiring compilation of varied information in Salesforce · Prepare Customer POs and Invoices · Excellent attention to detail, great organization and calculation skills · Communicate with sales, other departments and clients regarding project status, shipments, invoices, and other sales related areas · Provides weekly reports · Employee may be required to perform other office duties as requested or needed · Must be self-motivated and driven Experience: Office Admin: 5 years (Preferred) Education: Bachelor's degree Work Hours: 9am - 6pm, M-F Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $33k-46k yearly est. 60d+ ago
  • Patient Access Representative (Remote)

    Midwaretech

    Remote job

    This is the Remote Job Patient Access Representative duties and responsibilities To excel as a Patient Access Representative, a strong candidate needs to balance a variety of duties in a fast-paced environment. Their main responsibility is to greet and assist patients, and provide exceptional customer service in person and on the phone. Some Patient Access Representative job duties include: Checking patients in and out when they arrive for medical appointments Answering the phone to address patient inquiries and scheduling appointments Documenting insurance information, personal information, payment methods and other important patient information Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties
    $24k-32k yearly est. 60d+ ago
  • Charge Integrity Associate 2, MCI Clinic Business Office, FT, 8A-4:30P

    Baptisthlth

    Remote job

    Charge Integrity Associate 2, MCI Clinic Business Office, FT, 8A-4:30P-155623Description Primary responsibility is to coordinate billing services. Responsible for physician billing services. Must be able to work in a fast-paced environment as well as multitask. Responsible for physician billing services in handling payments. Physician practice and home health primary responsibility is to coordinate billing services and provide diagnostic and procedural codes to individual patient health information for data retrieval, analysis and claims processing. Responsible for entering patient encounters to the practice management billing application. Communicates with various teams within the organization. Understanding of ICD-10, CPT and associate modifiers to successfully process encounters. Staying up to date with CMS guidelines. Responsible to maintain and clearing worklist within a timely manner.Qualifications Degrees:HHigh School Diploma, Certificate, GED, training or experience required. Additional Qualifications:3 + Years of charge entry or claims management experience.Must possess strong working knowledge of CPT, ICD-10, charge entry, and claims management processes.Knowledge of appeals process and researching denials as applicable to business needs.Possesses effective verbal and written communication skills.Knowledge of Microsoft Systems Word, Excel, Power Point and Access is a must.Must be detail-oriented team player with excellent written and communication skills.Background in coding experience in other released areas such as collections, refunds, and reviews of claims and understanding of Charge Review responsibilities preferred.Experience in Medical Record review for documentation and bill auditing required.Proficient in English and Spanish.Able to foster/maintain a strong professional relation with physicians, hospital leaders, staff and patients.Must be able to communicate effectively with other departments in order to resolve pending/missing information on encounters to expedite the timely transmission to payers.Excellent Time- Management Skills.Ability to multi-task and work under pressure in order to meet stringent deadlines.Minimum Required Experience: 3 YearsJob Non-Clinical and Administrative Customer ServicePrimary Location RemoteOrganization Miami Cancer Institute at Baptist HealthSchedule Full-time Job Posting Jan 6, 2026, 5:00:00 AMUnposting Date Ongoing Pay Grade T24EOE, including disability/vets
    $24k-35k yearly est. Auto-Apply 12d ago

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