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How to hire an office secretary

Office secretary hiring summary. Here are some key points about hiring office secretaries in the United States:

  • In the United States, the median cost per hire an office secretary is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new office secretary to become settled and show total productivity levels at work.

How to hire an office secretary, step by step

To hire an office secretary, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire an office secretary:

Here's a step-by-step office secretary hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an office secretary job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new office secretary
  • Step 8: Go through the hiring process checklist

What does an office secretary do?

An office secretary is responsible for performing administrative and clerical duties to ensure the smooth flow of operations and prevent delays with project deliverables. Office secretaries also welcome guests, respond to their inquiries and concerns, and direct them to the appropriate department or personnel for their appointments. They schedule meetings, sort documents, handle incoming and outgoing mail, as well as manage inventories for the adequacy of office supplies. An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.

Learn more about the specifics of what an office secretary does
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  1. Identify your hiring needs

    Before you post your office secretary job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an office secretary for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them an office secretary to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an office secretary that fits the bill.

    The following list breaks down different types of office secretaries and their corresponding salaries.

    Type of Office SecretaryDescriptionHourly rate
    Office SecretarySecretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.$12-20
    General Office ClerkA general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization... Show more$11-18
    Office AdministratorOffice administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office... Show more$13-23
  2. Create an ideal candidate profile

    Common skills:
    • Data Entry
    • Phone Calls
    • Telephone Calls
    • Scheduling Appointments
    • Office Procedures
    • Payroll
    • Database Management
    • Front Desk
    • PowerPoint
    • Financial Reports
    • Word Processing
    • HR
    • Office Equipment
    • Transferring Calls
    Check all skills
    Responsibilities:
    • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
    • Research and keep updated on Medicare and Medicaid benefits, qualification requirements, and the legal and financial effects of options.
    • Determine client eligibility for Medicaid transportation.
    • Process and submit payroll information and invoices.
    • Maintain departmental inventory, purchasing/travel paperwork, and process payroll.
    • Answer customer phone calls-Record daily business transactions-Manage QuickBooks and bank accounts-Enter parts invoices and take inventory
    More office secretary duties
  3. Make a budget

    Including a salary range in the office secretary job description is a good way to get more applicants. An office secretary salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for an office secretary in West Virginia may be lower than in Hawaii, and an entry-level engineer typically earns less than a senior-level office secretary. Additionally, an office secretary with lots of experience in the field may command a higher salary as a result.

    Average office secretary salary

    $15.92hourly

    $33,118 yearly

    Entry-level office secretary salary
    $25,000 yearly salary
    Updated December 25, 2025

    Average office secretary salary by state

    RankStateAvg. salaryHourly rate
    1California$42,131$20
    2Illinois$35,805$17
    3New York$35,395$17
    4New Mexico$35,350$17
    5Michigan$35,339$17
    6District of Columbia$33,865$16
    7Indiana$32,630$16
    8Colorado$32,095$15
    9Florida$31,669$15
    10Texas$31,455$15
    11Maryland$29,661$14
    12Ohio$29,251$14
    13Missouri$28,267$14
    14Pennsylvania$27,718$13

    Average office secretary salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Guidehouse$42,276$20.3210
    2Santa Rosa City Schools$40,618$19.53
    3Washington State University$40,430$19.442
    4New Brunswick Public Schools$38,079$18.318
    5University of Rochester$35,558$17.1024
    6American Fidelity$34,132$16.41
    7Akron Children's Hospital$33,949$16.325
    8Rehab$33,615$16.16
    9Arnot Health$33,001$15.8716
    10Northside Hospital$32,274$15.5233
    11Aerotek$32,112$15.4411
    12WellSpan Health$32,042$15.4034
    13Grand Rapids High School$31,896$15.33
    14Harrisburg School District$31,693$15.242
    15WASHINGTON UNIVERSITY OF VIRGINIA$31,368$15.0813
    16Addison Trail High School$31,082$14.942
    17State Of Florida$30,636$14.7375
    18Bullitt County Public Schools$29,764$14.312
    19Clovis Community College$29,635$14.25
    20Hempfield School District$28,642$13.7715
  4. Writing an office secretary job description

    An office secretary job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an office secretary job description:

    Office secretary job description example

    Among our many accolades, we have been designated 8 times the only A-Rated for Safety Hospital, awarded M a g n et Recognition for superior nursing, named Best Regional Hospital by US News and World Report and ranked among the 100 best places to work in healthcare (nationally). Jersey City Medical Center is also ideally located in the vibrant Jersey City waterfront community overlooking the harbor, just 10 minutes from New York City, with a grand view of the Statue of Liberty.

    Job Description

    Under the supervision of the Nurse Manager or delegate, assists in the planning, organizing, implementing and evaluating the activities in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.

    Additional Requirements

    To qualify you must have a High School Graduate or equivalent. Alerts nursing staff to new medical orders and test/procedural results. Always identifies correct patient charts and reports before filing; verifies that all information is correct and takes corrective action when necessary (plate, face sheet, ID band, etc). Ensures accuracy at all times. Demonstrates a thorough working knowledge of medical and pharmaceutical terminology; asks questions to clarify misunderstandings. Documents patients allergies in appropriate forms. Ensures a safe environment in aspects of care, equipment and treatment. Maintains confidentiality of patient information at all times; maintains patient privacy at all times. Provides assistance to staff in the organized workflow of daily unit operations. Secures needed unit services as directed, (ie: Maintenance, Housekeeping, Security, IC.). Understands the importance of communication. Follows through on messages timely and to the appropriate staff member. Maintains communication with Admitting Department and cooperates with room assignments. Notifies nurse upon arrival of an admission and calls attending physician if admission orders are needed. Pass out new patient folders. Calls in consultations within appropriate time frame and documents in Cerner. Confers with RN regarding scheduling of patient activities and tests when necessary; consistently follows up on written and oral instructions; promptly reports matters requiring immediate nursing intervention. Assists nurses by picking up and delivering, specimens, medications, charts, requisitions, etc. to different departments and dumbwaiter as requested. Identifies and reports potential and actual patient safety issues. Correctly complies with national patient safety goals and applicable policies as appropriate to scope of practice. Demonstrates the 4C s of Commitment, Compassion, Competence and Communication. Promotes patient satisfaction by courteous interaction with staff, physicians, patients and visitors. Responds to patient and visitor inquiries/comments, referring to appropriate personnel as indicated. Performs required clerical work relating to the admission, transfer and discharge of a patient. Hourly round and Answer phone calls and bells. Keeps unit supplied with all necessary stationery and other supplies at all times. Participates in economical utilization of supplies and equipment and orders supplies as necessary with cost awareness. Keep station orderly and neat. Prints Ticket to Ride. Assemble and gather medication info cards for nurses to give to patients. Communicate with Nurses re: tasks appearing on dashboard. Communicate with MD s regarding missing items (eg H&Ps, status orders, etc). Daily Chart/Electronic Medical Record check: H&P, General Consent (print from 3M), Patient Portal, Patient Pharmacy Info, LOS or 1:1 order checks, Patient Status Order Check Keep paper lite chart orderly. Assemble / breakdown charts. Monitor Care Compass for new orders and ensure RN is aware of orders. Update wipe boards with daily assignment. Notifies appropriate departments of patient expirations. Discharge call backs. Validate 724 process/computer. Performs other duties as assigned. Assist patients with accessing the patient portal.

    We are committed to High Reliability and consistent demonstration of our Safety Together behaviors and tools:

    S - Speak up for Safety

    A - Accurately communicate

    F - Focus on the task

    E - Exercise and accept a questioning attitude

    T - Thoughtfully interact

    Y - You and Me Together

    RWJBarnabas Health offers excellent-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, 403 (B) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more.

    Equal Employment Opportunity

  5. Post your job

    There are various strategies that you can use to find the right office secretary for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your office secretary job on Zippia to find and recruit office secretary candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with office secretary candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new office secretary

    Once you've found the office secretary candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    After that, you can create an onboarding schedule for a new office secretary. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an office secretary?

Hiring an office secretary comes with both the one-time cost per hire and ongoing costs. The cost of recruiting office secretaries involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of office secretary recruiting as well the ongoing costs of maintaining the new employee.

The median annual salary for office secretaries is $33,118 in the US. However, the cost of office secretary hiring can vary a lot depending on location. Additionally, hiring an office secretary for contract work or on a per-project basis typically costs between $12 and $20 an hour.

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