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Become An Office Services Assistant

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Working As An Office Services Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $114,710

    Average Salary

What Does An Office Services Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Services Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Services Assistant Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

USPS Employee Salaries

Office Services Assistant Jobs

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Office Services Assistant Career Paths

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Average Length of Employment
Office Technician 2.9 years
Office Specialist 2.8 years
Office Associate 2.7 years
Office Secretary 2.5 years
Office Clerk 2.2 years
Office Assistant 2.1 years
Top Careers Before Office Services Assistant
Internship 7.8%
Cashier 7.6%
Secretary 3.8%
Clerk 2.8%
Assistant 2.8%
Teller 2.6%
Server 2.2%
Volunteer 2.2%
Waitress 1.9%
Manager 1.8%
Top Careers After Office Services Assistant
Internship 5.5%
Cashier 4.1%
Volunteer 3.3%
Teller 3.0%
Manager 2.6%
Secretary 2.1%
Server 2.1%

Do you work as an Office Services Assistant?

Office Services Assistant Demographics

Gender

Female

72.1%

Male

25.4%

Unknown

2.6%
Ethnicity

White

59.6%

Hispanic or Latino

18.7%

Black or African American

11.8%

Asian

6.3%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

59.1%

French

10.7%

Italian

4.7%

German

4.0%

Mandarin

3.4%

Portuguese

3.4%

Russian

2.0%

Arabic

2.0%

Hindi

1.3%

Tagalog

1.3%

Chinese

1.3%

Urdu

1.3%

Swedish

0.7%

Korean

0.7%

Bosnian

0.7%

Bengali

0.7%

Thai

0.7%

Navajo

0.7%

Cantonese

0.7%

Occidental

0.7%
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Office Services Assistant Education

Schools

University of Phoenix

16.1%

Strayer University

8.9%

Bakersfield College

7.8%

Ashford University

7.3%

Southern New Hampshire University

6.3%

Virginia Commonwealth University

5.7%

Northern Virginia Community College

5.2%

Liberty University

4.7%

Kaplan University

4.7%

Northeastern University

4.2%

Walden University

3.6%

Indiana University Bloomington

3.6%

New York University

3.1%

Boston University

3.1%

Saint Paul's College

2.6%

University of Texas at Austin

2.6%

George Mason University

2.6%

San Joaquin Valley College

2.6%

Georgia Southern University

2.6%

Oregon State University

2.6%
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Majors

Business

28.9%

Criminal Justice

6.7%

Psychology

6.4%

Accounting

5.9%

Health Care Administration

5.3%

Communication

5.0%

Liberal Arts

3.9%

Nursing

3.6%

General Studies

3.5%

Legal Support Services

3.4%

Political Science

3.3%

Management

3.1%

Sociology

3.1%

Marketing

3.1%

Computer Information Systems

2.6%

Human Resources Management

2.5%

Human Services

2.5%

English

2.4%

Medical Assisting Services

2.4%

Computer Science

2.3%
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Degrees

Bachelors

39.1%

Other

25.8%

Associate

14.2%

Masters

11.0%

Certificate

6.5%

Doctorate

1.5%

Diploma

1.1%

License

0.8%
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Office Services Assistant Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

USPS Employee Salaries

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Top Skills for An Office Services Assistant

  1. Office Supplies
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Performed regular inventory of office supplies.
  • Performed various administrative duties, including data entry and document preparation.
  • Provided customer service for approximately 345 unit members; performed file maintenance for all electronic records.
  • Served as first point of contact for the Department of Chemistry, referring telephone calls and emails to the correct source.
  • Executed office procedures, administrative controls to ensure efficient flow of work between the offices.

How Would You Rate Working As an Office Services Assistant?

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Top Office Services Assistant Employers

Jobs From Top Office Services Assistant Employers

Office Services Assistant Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

USPS Employee Salaries

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