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Office services assistant hiring summary. Here are some key points about hiring office services assistants in the United States:
Here's a step-by-step office services assistant hiring guide:
An office services assistant is in charge of performing clerical support tasks in an office. Their responsibilities often revolve around preparing and processing documents, answering calls and correspondence, greeting visitors, answering inquiries, relaying messages, receiving and disseminating letters, and devising strategies to optimize office procedures. They may also participate in procuring supplies, keeping them organized at all times. Furthermore, they must maintain an active communication line with staff, coordinating with them on different activities to maintain an efficient workflow.
Before you start hiring an office services assistant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
Hiring the perfect office services assistant also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
This list shows salaries for various types of office services assistants.
| Type of Office Services Assistant | Description | Hourly rate |
|---|---|---|
| Office Services Assistant | General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. | $12-18 |
| Office Clerk | Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners... Show more | $12-18 |
| Office Administrator | Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office... Show more | $13-23 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Alaska | $41,194 | $20 |
| 2 | Minnesota | $37,729 | $18 |
| 3 | California | $37,495 | $18 |
| 4 | Colorado | $36,790 | $18 |
| 5 | Washington | $36,551 | $18 |
| 6 | District of Columbia | $36,547 | $18 |
| 7 | New York | $34,417 | $17 |
| 8 | Massachusetts | $33,974 | $16 |
| 9 | Maryland | $33,759 | $16 |
| 10 | Illinois | $31,992 | $15 |
| 11 | Ohio | $31,333 | $15 |
| 12 | Michigan | $31,146 | $15 |
| 13 | Wyoming | $30,735 | $15 |
| 14 | New Jersey | $30,697 | $15 |
| 15 | Nebraska | $28,860 | $14 |
| 16 | Indiana | $26,771 | $13 |
| 17 | Texas | $26,187 | $13 |
| 18 | Virginia | $25,964 | $12 |
| 19 | Florida | $25,421 | $12 |
| 20 | South Carolina | $24,837 | $12 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Gensler | $43,919 | $21.11 | 2 |
| 2 | Bain & Company | $41,555 | $19.98 | 4 |
| 3 | Epiq | $41,269 | $19.84 | 12 |
| 4 | W. R. Berkley | $40,917 | $19.67 | 3 |
| 5 | CDM Smith | $40,869 | $19.65 | |
| 6 | Boston Consulting Group | $40,487 | $19.46 | 3 |
| 7 | Beacon Hill Staffing Group | $39,541 | $19.01 | |
| 8 | AEG | $38,846 | $18.68 | 35 |
| 9 | Seattle Art Museum | $38,820 | $18.66 | |
| 10 | Washington State University | $38,250 | $18.39 | 3 |
| 11 | Emory University | $38,158 | $18.35 | 14 |
| 12 | Rowan University | $37,386 | $17.97 | 4 |
| 13 | Behr Holdings Corporation | $37,384 | $17.97 | |
| 14 | University of Nebraska System | $37,326 | $17.95 | |
| 15 | Hackensack Meridian Health | $36,849 | $17.72 | 105 |
| 16 | The University of Kansas Health System | $35,812 | $17.22 | 10 |
| 17 | Houlihan Lokey | $35,358 | $17.00 | 1 |
| 18 | PSEA | $35,223 | $16.93 | 16 |
| 19 | Tiburcio Vasquez Health Center | $34,881 | $16.77 | |
| 20 | Infor | $34,639 | $16.65 |
An office services assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an office services assistant job description:
To find office services assistants for your business, try out a few different recruiting strategies:
During your first interview to recruit office services assistants, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect office services assistant candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
After that, you can create an onboarding schedule for a new office services assistant. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Hiring an office services assistant comes with both the one-time cost per hire and ongoing costs. The cost of recruiting office services assistants involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of office services assistant recruiting as well the ongoing costs of maintaining the new employee.
You can expect to pay around $31,577 per year for an office services assistant, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for office services assistants in the US typically range between $12 and $18 an hour.