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How to hire an office services assistant

Office services assistant hiring summary. Here are some key points about hiring office services assistants in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire an office services assistant is $1,633.
  • Small businesses spend an average of $1,105 per office services assistant on training each year, while large companies spend $658.
  • There are currently 644,058 office services assistants in the US and 149,516 job openings.
  • New York, NY, has the highest demand for office services assistants, with 5 job openings.
  • New York, NY has the highest concentration of office services assistants.

How to hire an office services assistant, step by step

To hire an office services assistant, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire an office services assistant:

Here's a step-by-step office services assistant hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an office services assistant job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new office services assistant
  • Step 8: Go through the hiring process checklist

What does an office services assistant do?

An office services assistant is in charge of performing clerical support tasks in an office. Their responsibilities often revolve around preparing and processing documents, answering calls and correspondence, greeting visitors, answering inquiries, relaying messages, receiving and disseminating letters, and devising strategies to optimize office procedures. They may also participate in procuring supplies, keeping them organized at all times. Furthermore, they must maintain an active communication line with staff, coordinating with them on different activities to maintain an efficient workflow.

Learn more about the specifics of what an office services assistant does
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  1. Identify your hiring needs

    Before you start hiring an office services assistant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect office services assistant also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    This list shows salaries for various types of office services assistants.

    Type of Office Services AssistantDescriptionHourly rate
    Office Services AssistantGeneral office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. $12-18
    Office ClerkOffice clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners... Show more$12-18
    Office AdministratorOffice administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office... Show more$13-23
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Data Entry
    • Office Services
    • Office Equipment
    • Office Procedures
    • Front Desk
    • PowerPoint
    • Word Processing
    • Office Support
    • Purchase Orders
    • Clerical Support
    • Payroll
    • Telephone Calls
    • Office Operations
    Check all skills
    Responsibilities:
    • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
    • Log postage, FedEx & DHL disbursements into CMS for billing.
    • Coordinate hotel executives & VIP/Celebrity guests regarding plans, meetings, & reservations.
    • Mail - picking up, sorting, distributing and processing (USPS and interoffice).
    • Organize collection and delivery of incoming and outgoing courier packages, express deliveries and USPS mail.
    • Assist with photocopying, document binding and processing messenger/courier services.
    More office services assistant duties
  3. Make a budget

    Including a salary range in your office services assistant job description is a great way to entice the best and brightest candidates. An office services assistant salary can vary based on several factors:
    • Location. For example, office services assistants' average salary in new mexico is 45% less than in alaska.
    • Seniority. Entry-level office services assistants earn 36% less than senior-level office services assistants.
    • Certifications. An office services assistant with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an office services assistant's salary.

    Average office services assistant salary

    $15.18hourly

    $31,577 yearly

    Entry-level office services assistant salary
    $25,000 yearly salary
    Updated January 1, 2026

    Average office services assistant salary by state

    RankStateAvg. salaryHourly rate
    1Alaska$41,194$20
    2Minnesota$37,729$18
    3California$37,495$18
    4Colorado$36,790$18
    5Washington$36,551$18
    6District of Columbia$36,547$18
    7New York$34,417$17
    8Massachusetts$33,974$16
    9Maryland$33,759$16
    10Illinois$31,992$15
    11Ohio$31,333$15
    12Michigan$31,146$15
    13Wyoming$30,735$15
    14New Jersey$30,697$15
    15Nebraska$28,860$14
    16Indiana$26,771$13
    17Texas$26,187$13
    18Virginia$25,964$12
    19Florida$25,421$12
    20South Carolina$24,837$12

    Average office services assistant salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Gensler$43,919$21.112
    2Bain & Company$41,555$19.984
    3Epiq$41,269$19.8412
    4W. R. Berkley$40,917$19.673
    5CDM Smith$40,869$19.65
    6Boston Consulting Group$40,487$19.463
    7Beacon Hill Staffing Group$39,541$19.01
    8AEG$38,846$18.6835
    9Seattle Art Museum$38,820$18.66
    10Washington State University$38,250$18.393
    11Emory University$38,158$18.3514
    12Rowan University$37,386$17.974
    13Behr Holdings Corporation$37,384$17.97
    14University of Nebraska System$37,326$17.95
    15Hackensack Meridian Health$36,849$17.72105
    16The University of Kansas Health System$35,812$17.2210
    17Houlihan Lokey$35,358$17.001
    18PSEA$35,223$16.9316
    19Tiburcio Vasquez Health Center$34,881$16.77
    20Infor$34,639$16.65
  4. Writing an office services assistant job description

    An office services assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an office services assistant job description:

    Office services assistant job description example

    If you're looking for a variety of tasks while providing services to our office facilities department at Jockey's corporate office, this role is for you! Based in Kenosha WI, primary responsibilities of this role include providing coffee services each morning, and acting as a relief office assistant in the Building Services department - performing mailroom duties and back-up coverage for our onsite Café, Reception, Shipping & Receiving, Copy Center, Messenger, and light housekeeping roles.

    Full-time employment with competitive salary and benefits (including medical, dental, vision, 401k, paid vacation and holidays).
    Onsite health & wellness programs and generous employee discounts. Fashion-forward, business casual work environment (Jeans are ok!). 40 hours per year of paid volunteer time. PTO/shut down the week between Christmas and New Year's.

    Job Duties:

    Cafeteria - Prepare coffee each morning; provide cafe support during team absences, assist with delivering catering orders. Mailroom - Assist with interoffice mail distribution and mailroom functions. Shipping and Receiving - Receive, send, and deliver packages at the corporate office. Reception - Relieve the Receptionist during breaks and vacation coverage. Greet visitors and answer incoming and internal calls. Copy Center - Provide copy center support as needed. Messenger - Assist with off-site errands to various local locations as needed. Housekeeping - Provide support in the role of back-up to the Lead Housekeeping position (evenings) as needed.

    Seeking candidates with:

    High School Degree or equivalent required. One year of general office experience desired. Excellent interpersonal skills, along with good organization/time management skills. Proven ability to work independently with limited supervision. MS Office skills desired or must be willing to learn. Valid driver's license. This position requires prolonged standing.

    In return for your expertise, JOCKEY offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/ Life/Vision, 401(k), educational support, paid Volunteerism program, fitness club discounts, onsite health & wellness programs, generous employee discounts, a business casual work environment, summer hours, a challenging work environment, and exciting career growth opportunities!

    To learn more about working at JOCKEY , please visit us on our Jockey Pinterest page and follow us on LinkedIn!

    Jockey International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  5. Post your job

    To find office services assistants for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any office services assistants they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level office services assistants with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    Post your job online:
    • Post your office services assistant job on Zippia to find and recruit office services assistant candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit office services assistants, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new office services assistant

    Once you've decided on a perfect office services assistant candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    After that, you can create an onboarding schedule for a new office services assistant. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an office services assistant?

Hiring an office services assistant comes with both the one-time cost per hire and ongoing costs. The cost of recruiting office services assistants involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of office services assistant recruiting as well the ongoing costs of maintaining the new employee.

You can expect to pay around $31,577 per year for an office services assistant, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for office services assistants in the US typically range between $12 and $18 an hour.

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