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Become An Office Services Clerk

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Working As An Office Services Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does An Office Services Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Services Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Services Clerk Jobs

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Office Services Clerk Career Paths

Office Services Clerk
Records Clerk Medical Records Clerk Medical Coder
Office Manager
5 Yearsyrs
Records Clerk Legal Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Records Clerk Legal Assistant Administrator
Operations Manager
7 Yearsyrs
Mail Clerk Technician Team Leader
General Manager
6 Yearsyrs
Mail Clerk Technician Consultant
Account Manager
5 Yearsyrs
Mail Clerk Technician Maintenance Supervisor
Facilities Manager
7 Yearsyrs
Office Services Coordinator Office Administrator Executive Assistant
Property Manager
6 Yearsyrs
Office Services Coordinator Office Administrator Account Executive
Business Manager
6 Yearsyrs
Office Services Coordinator Office Administrator Consultant
Finance Manager
7 Yearsyrs
Legal Assistant Legal Secretary Office Manager
Accounting Manager
7 Yearsyrs
Accounts Payable Clerk Staff Accountant Accountant
Controller
9 Yearsyrs
Accounts Payable Clerk Accountant Office Manager
Practice Manager
9 Yearsyrs
Accounts Payable Clerk Payroll Administrator Office Manager
Business Office Manager
7 Yearsyrs
Accounting Clerk Accountant Assistant Manager
Assistant General Manager
5 Yearsyrs
Accounting Clerk Finance Analyst Manager
Site Manager
7 Yearsyrs
Accounting Clerk Finance Analyst Project Manager
Chief Executive Officer
8 Yearsyrs
Security Officer Officer Manager
Director Of Human Resources
10 Yearsyrs
Security Officer Specialist Executive Assistant
Administrative Manager
6 Yearsyrs
Security Officer Officer Program Manager
Associate Director
8 Yearsyrs
Driver Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
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Do you work as an Office Services Clerk?

Help others decide if this is a good career for them

Average Length of Employment
Clerk Typist 3.7 years
Clerk 2.4 years
Room Clerk 2.3 years
Office Clerk 2.3 years
Front Office Clerk 2.3 years
Office Assistant 2.2 years
Office Worker 2.0 years
Top Careers Before Office Services Clerk
Cashier 11.3%
Clerk 4.5%
Mail Clerk 4.3%
File Clerk 3.9%
Internship 3.8%
Secretary 3.0%
Assistant 2.0%
Top Careers After Office Services Clerk
Cashier 9.3%
Clerk 5.1%
File Clerk 3.6%
Mail Clerk 3.1%

Do you work as an Office Services Clerk?

Office Services Clerk Demographics

Gender

Female

49.2%

Male

37.9%

Unknown

12.9%
Ethnicity

White

55.3%

Hispanic or Latino

20.9%

Black or African American

13.3%

Asian

6.9%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

70.0%

Tagalog

5.5%

Portuguese

3.6%

French

3.6%

Mandarin

3.6%

Chinese

1.8%

Japanese

1.8%

German

0.9%

Filipino

0.9%

Vietnamese

0.9%

Malayalam

0.9%

Ilocano

0.9%

Amharic

0.9%

Russian

0.9%

Cebuano

0.9%

Cheyenne

0.9%

Thai

0.9%

Hmong

0.9%
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Office Services Clerk Education

Schools

University of Phoenix

16.0%

Wayne State University

7.3%

Strayer University

7.3%

University of Maryland - University College

6.5%

McLennan Community College

6.1%

City College of San Francisco

5.3%

Baltimore City Community College

5.3%

The Community College of Baltimore County

5.0%

Anne Arundel Community College

4.6%

Morgan State University

4.2%

Kaplan University

4.2%

Ashford University

3.8%

University of the District of Columbia

3.8%

Miami Dade College

3.4%

City Colleges of Chicago-Harold Washington College

3.1%

University of Baltimore

3.1%

Towson University

3.1%

San Francisco State University

2.7%

New York City College of Technology of the City University of New York

2.7%

University of Texas at Austin

2.7%
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Majors

Business

27.7%

Criminal Justice

8.0%

Accounting

7.6%

Health Care Administration

7.0%

Legal Support Services

6.6%

General Studies

4.9%

Psychology

4.8%

Communication

3.5%

Management

3.2%

Computer Science

2.9%

Medical Assisting Services

2.9%

Nursing

2.7%

Graphic Design

2.7%

Computer Information Systems

2.5%

Liberal Arts

2.4%

Education

2.3%

English

2.3%

Human Resources Management

2.1%

Secretarial And Administrative Science

1.9%

Political Science

1.9%
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Degrees

Other

34.5%

Bachelors

28.6%

Associate

18.5%

Certificate

7.8%

Masters

5.7%

Diploma

3.9%

Doctorate

0.8%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$28,000
View Detailed Salary Report
$20,000
Min 10%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$41,000
Max 90%
Best Paying Company
State of Maryland
Highest Paying City
Boston, MA
Highest Paying State
Alaska
Avg Experience Level
3.3 years
How much does an Office Services Clerk make at top companies?
The national average salary for an Office Services Clerk in the United States is $29,009 per year or $14 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $41,000.

How Would You Rate The Salary Of an Office Services Clerk?

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Top Skills for An Office Services Clerk

  1. Office Supplies
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Provide assistance with computer related issues, fix malfunctioning office equipment and restock office supplies.
  • Provided exceptional customer service with a positive and results-driven attitude.
  • Increased efficiency of their filing system and obtain knowledge in data entry, document filing, printed and scanned documents.
  • Open, sort, and route incoming mail, forward correspondence to appropriate department or staff member and prepare outgoing mail.
  • Facilitated administrative office activities through the use of fax machines, copier, and data processing software.

How Would You Rate Working As an Office Services Clerk?

Are you working as an Office Services Clerk? Help us rate Office Services Clerk as a Career.

Top Office Services Clerk Employers

Jobs From Top Office Services Clerk Employers

Office Services Clerk Videos

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The Hotel - A Day in the Life at the Front Desk

Office Clerks, General Job Description

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