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Become An Office Services Clerk

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Working As An Office Services Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does An Office Services Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Services Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Services Clerk jobs

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Office Services Clerk Career Paths

Office Services Clerk
Office Services Coordinator Office Administrator Project Coordinator
Account Manager
5 Yearsyrs
Accounting Clerk Accountant Account Manager
Area Manager
7 Yearsyrs
Billing Specialist Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Data Entry Associate Accounts Payable Clerk Accountant
Business Manager
7 Yearsyrs
Data Entry Associate Billing Specialist
Business Office Manager
8 Yearsyrs
Accounting Clerk Accounting Manager Operations Manager
Chief Executive Officer
8 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Legal Secretary Bookkeeper Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Service Representative Specialist Maintenance Technician
Facilities Manager
8 Yearsyrs
Records Clerk Office Manager Operations Manager
General Manager
7 Yearsyrs
Legal Secretary Office Administrator Logistics Coordinator
Logistics Manager
7 Yearsyrs
Records Clerk Legal Assistant
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Office Services Coordinator Office Manager
Operations Manager
7 Yearsyrs
Service Representative Account Executive Office Manager
Practice Manager
9 Yearsyrs
Facilities Coordinator Facilities Manager Service Manager
Production Manager
6 Yearsyrs
Clerk Technician Operations Manager
Purchasing Manager
9 Yearsyrs
Billing Specialist Patient Care Coordinator Front Office Manager
Resident Manager
5 Yearsyrs
Clerk Specialist Account Manager
Sales Manager
5 Yearsyrs
Facilities Coordinator Project Coordinator Production Manager
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Head Clerk 4.4 years
Senior Clerk 4.1 years
Distribution Clerk 3.5 years
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Mail Clerk 3.0 years
Office Technician 3.0 years
Control Clerk 3.0 years
Operations Clerk 2.9 years
Maintenance Clerk 2.9 years
Records Clerk 2.8 years
Support Clerk 2.6 years
Office Secretary 2.5 years
Contract Clerk 2.5 years
Mailroom Clerk 2.3 years
Clerk 2.3 years
Services Clerk 2.3 years
Office Clerk 2.2 years
Fulfillment Clerk 2.2 years
Front Office Clerk 2.2 years
Imaging Clerk 2.1 years
General Clerk 2.1 years
Office Worker 2.1 years
Room Clerk 2.1 years
Office Assistant 2.0 years
Mailroom Assistant 1.9 years
Clerk/Assistant 1.9 years
Office Aide 1.6 years
Office Volunteer 1.4 years
Top Employers Before
Mail Clerk 5.9%
Cashier 4.9%
Secretary 4.2%
Internship 4.2%
File Clerk 4.2%
Clerk 2.1%
Top Employers After
Mail Clerk 4.5%
Clerk 4.0%
Driver 3.0%
Cashier 3.0%
Secretary 2.8%
Analyst 2.8%

Office Services Clerk Demographics

Gender

Female

51.0%

Male

47.7%

Unknown

1.3%
Ethnicity

White

76.7%

Hispanic or Latino

15.3%

Asian

6.0%

Unknown

1.5%

Black or African American

0.6%
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Languages Spoken

Spanish

78.0%

Portuguese

4.0%

Vietnamese

2.0%

German

2.0%

Ilocano

2.0%

French

2.0%

Hmong

2.0%

Cheyenne

2.0%

Tagalog

2.0%

Russian

2.0%

Cebuano

2.0%
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Office Services Clerk Education

Schools

University of Phoenix

15.7%

Wayne State University

10.2%

Anne Arundel Community College

7.4%

University of Maryland - University College

5.6%

Morgan State University

5.6%

University of the District of Columbia

4.6%

McLennan Community College

4.6%

Towson University

4.6%

College of DuPage

3.7%

Baltimore City Community College

3.7%

Wor-Wic Community College

3.7%

Robert Morris University

3.7%

College of Southern Maryland

3.7%

Fullerton College

3.7%

Strayer University

3.7%

Kaplan University

3.7%

The Community College of Baltimore County

3.7%

Miami Dade College

2.8%

University of Baltimore

2.8%

Florida State College at Jacksonville

2.8%
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Majors

Business

29.0%

Criminal Justice

8.3%

Accounting

7.4%

Legal Support Services

6.8%

Health Care Administration

5.9%

Psychology

5.0%

General Studies

3.8%

Computer Science

3.3%

Education

3.3%

Computer Information Systems

3.3%

Liberal Arts

3.0%

Political Science

3.0%

Communication

2.7%

Medical Assisting Services

2.7%

Management

2.4%

Human Resources Management

2.4%

Nursing

2.1%

Information Technology

2.1%

Human Services

2.1%

School Counseling

1.8%
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Degrees

Other

35.5%

Bachelors

28.0%

Associate

16.2%

Masters

8.3%

Certificate

6.8%

Diploma

3.4%

Doctorate

1.5%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Office Services Clerk

OfficeSuppliesOfficeServicesDeliveryDataEntryCustomerServiceSortUspsConferenceRoomSet-UpsDHLLegalDocumentsOfficeEquipmentXeroxPitneyBowesLawFirmFaxMachinesPostageMachineCopyJobsHighVolumePhoneCallsEligibility

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Top Office Services Clerk Skills

  1. Office Supplies
  2. Office Services
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Restocked, ordered and administered office supplies to colleagues.
  • Assign tasks to the Office Services Employees in a fashion that will Be most productive to facilitate a quick response.
  • Received and dispatched all Federal Express (international and domestic) packages, hand delivery packages through outside messenger service.
  • Performed receptionist duties such as data entry, heavy xerox, answered and relay calls and responded to emails.
  • Mail service operations, copying, binding, faxing, quality control, document management, customer service, supply delivery.

Top Office Services Clerk Employers

Office Services Clerk Videos

NEW JIM CROW ALIVE IN BURLINGTON COUNTY CLERK'S OFFICE REFUSES SERVICES TO PERSONS OF AFRICAN DESCEN

The Hotel - A Day in the Life at the Front Desk

Office Clerks, General Job Description

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