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Become An Office Services Clerk

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Working As An Office Services Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does An Office Services Clerk Do At Ricoh Americas Corporation

* An integral member of the service team by supporting the daily operations of one or more MS locations for all contracted service.
* Assists with new MS site implementation.
* Utilizes TRAC for tracking onsite services
* Understand site requirements and performing associated duties
* Knowledgeable of all area services within assigned accounts
* Performs daily visual inspection of site services and Ricoh and customer compliancy to safety.
* Routinely spend time overseeing the service delivery quality and answering the questions of on-site staff
* Optimizes services and personnel resources in a wider area beyond the site level in order to meet deadlines.
* Fills in for absences or vacations of the onsite resources, may include site supervisor.
* Coordinates all aspects of services, which entails traveling to and from various accounts.
* Answer questions for the other staff during completion of in-house and off-site services.
* Creates and maintains a customer-focused environment.
* Is responsible for customer satisfaction by engaging end-user feedback.
* Is responsible for raising customer issue to ESM/AOM, Supports the resolution to completion.
* Validate Site Procedures guide documentation, escalating gaps to SM/ESM/AOM
* Routinely identifies and documents process improvement suggestions and communicates them to management.
* Assists in the training of new and existing employees.
* Focus daily time to overseeing employee work and answering questions.
* Ensures field compliance with RICOH Service Excellence performance requirements.
* Proactively manage service requests for hardware and software solutions in the service center.
* Arrange for service calls and follow through on escalations
* Effectively escalate technical issues as defined in site procedures guide
* May order operational supplies for support of contracted services per procedures guide
* Collects data for the completion of the Monthly Management Report as directed
* Proficient in implementation, documentation of site procedures, and sufficient quantity to support operations now and in the future
* Other duties as assigned

What Does An Office Services Clerk Do At Ascension Health

* Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
* Verifies and enters demographic information.
* Obtains and verifies insurance authorizations/precertification.
* Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily.
* Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned out-patient/medical office.
* Scans and files documents into the EHR

What Does An Office Services Clerk Do At Robert Half

* receiving, documenting, sorting, distributing, collecting, assisting with outgoing mail
* Front desk: assist with backup reception, greeting clients, assisting with calendar
* Copy Services: Copy/scan/print projects
* Hospitality: Maintaining office stock, setup/cleanup kitchens, conference rooms
* Facilities: Coordinating and assisting with office moves, furniture rearrangement, etc

What Does An Office Services Clerk Do At Ricoh Americas Corporation

* Runs high volume copy machines and performs binding and finishing work.
* Ensures convenience copiers are working properly, checking for quality via daily inspections.
* Clears paper jams and informs technicians of specific problems.
* Performs all repair service on customer copier equipment.
* Handle highly sensitive and confidential documents that may be time sensitive
* Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment
* Maintains records for management reports and inventories of supplies needed.
* Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
* Calculates charges for jobs performed and maintains some billing logs.
* Responds to and coordinates all service calls required by customer.
* May perform filing duties in conjunction with specific customer requests.
* Delivers completed jobs to pre-determined customer locations within and outside of the site.
* Maintains daily meter and service logs.
* May travel between customer's buildings.
* Answers customer questions regarding status or feasibility of job requests.
* Ensures upkeep of convenience copier areas by keeping neat and well stocked.
* Performs duties related to the shipping of materials.
* Performs duties related to the receiving of materials.
* May perform meeting room and conference room set ups.
* May perform building occupant moves within assigned facilities.
* May perform re-lamping and light maintenance duties as assigned.
* May perform occasional cleaning duties as needed.
* May require periodic overtime on nights and weekends, including off-hour emergency response.
* Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
* Uses all copier equipment, calculator, fax machine, postage meter and some PC.
* Performs filing duties, which may include 'purging' and archiving old documents.
* Performs duties of scanning, file conversion and file naming
* Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD
* Manage TOC (Table of Contents) -- first page of electronic file
* Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search
* Perform file formatting for printing/Excel files
* Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal secretaries, project managers, paralegals, associates and partners
* Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure
* Assist with coordinating projects that will be completed off site (BIS or Smart Source)
* Performs other duties as assigned

What Does An Office Services Clerk Do At Robert Half

Supervising Reception and Document Services

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How To Become An Office Services Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Services Clerk jobs

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Office Services Clerk Career Paths

Office Services Clerk
Office Services Coordinator Office Administrator Project Coordinator
Account Manager
5 Yearsyrs
Accounting Clerk Accountant Account Manager
Area Manager
7 Yearsyrs
Billing Specialist Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Data Entry Associate Accounts Payable Clerk Accountant
Business Manager
7 Yearsyrs
Data Entry Associate Billing Specialist
Business Office Manager
8 Yearsyrs
Accounting Clerk Accounting Manager Operations Manager
Chief Executive Officer
8 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Legal Secretary Bookkeeper Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Service Representative Specialist Maintenance Technician
Facilities Manager
8 Yearsyrs
Records Clerk Office Manager Operations Manager
General Manager
7 Yearsyrs
Legal Secretary Office Administrator Logistics Coordinator
Logistics Manager
7 Yearsyrs
Records Clerk Legal Assistant
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Office Services Coordinator Office Manager
Operations Manager
7 Yearsyrs
Service Representative Account Executive Office Manager
Practice Manager
9 Yearsyrs
Facilities Coordinator Facilities Manager Service Manager
Production Manager
6 Yearsyrs
Clerk Technician Operations Manager
Purchasing Manager
9 Yearsyrs
Billing Specialist Patient Care Coordinator Front Office Manager
Resident Manager
5 Yearsyrs
Clerk Specialist Account Manager
Sales Manager
5 Yearsyrs
Facilities Coordinator Project Coordinator Production Manager
Warehouse Manager
5 Yearsyrs
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Office Services Clerk Demographics

Gender

  • Female

    51.0%
  • Male

    47.7%
  • Unknown

    1.3%

Ethnicity

  • White

    76.7%
  • Hispanic or Latino

    15.3%
  • Asian

    6.0%
  • Unknown

    1.5%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    78.0%
  • Portuguese

    4.0%
  • Vietnamese

    2.0%
  • German

    2.0%
  • Ilocano

    2.0%
  • French

    2.0%
  • Hmong

    2.0%
  • Cheyenne

    2.0%
  • Tagalog

    2.0%
  • Russian

    2.0%
  • Cebuano

    2.0%
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Office Services Clerk

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Office Services Clerk Education

Office Services Clerk

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Top Skills for An Office Services Clerk

OfficeSuppliesOfficeServicesDeliveryDataEntryCustomerServiceSortUspsConferenceRoomSet-UpsDHLLegalDocumentsOfficeEquipmentXeroxPitneyBowesLawFirmFaxMachinesPostageMachineCopyJobsHighVolumePhoneCallsEligibility

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Top Office Services Clerk Skills

  1. Office Supplies
  2. Office Services
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Restocked, ordered and administered office supplies to colleagues.
  • Assign tasks to the Office Services Employees in a fashion that will Be most productive to facilitate a quick response.
  • Received and dispatched all Federal Express (international and domestic) packages, hand delivery packages through outside messenger service.
  • Performed receptionist duties such as data entry, heavy xerox, answered and relay calls and responded to emails.
  • Mail service operations, copying, binding, faxing, quality control, document management, customer service, supply delivery.

Top Office Services Clerk Employers

Office Services Clerk Videos

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The Hotel - A Day in the Life at the Front Desk

Office Clerks, General Job Description

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