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What does an Office Services Clerk do?

Updated January 8, 2025
6 min read
What does an Office Services Clerk do

An office services clerk is an individual employee who performs a multitude of administrative tasks as well as office maintenance duties of an organization. Office services clerks are required to maintain an inventory of office supplies as well as purchase and distribute office supplies to all employees when needed. They must manage office services staff to ensure that their duties are met efficiently and effectively. Office services clerks must also provide customer service to a wide range of customers by answering phones and responding to emails.

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Office services clerk responsibilities

Here are examples of responsibilities from real office services clerk resumes:

  • Manage contractors for facilities maintenance and improvements including electrical, plumbing, carpentry, utilities and HVAC.
  • Supervise, train and orient new employees on intellectual property litigation and general record-keeping.
  • Scan documents and convert to PDF format.
  • Compile velo and spiral bindings.
  • Perform binding request (spiral, velo and tape/glue as requested.
  • Conduct ATM replenishment processing and commercial change fulfillment.

Office services clerk skills and personality traits

We calculated that 21% of Office Services Clerks are proficient in Customer Service, Office Services, and Data Entry. They’re also known for soft skills such as Detail oriented, Organizational skills, and Customer-service skills.

We break down the percentage of Office Services Clerks that have these skills listed on their resume here:

  • Customer Service, 21%

    Provide proficient customer service to customers of Basin Electric's Cooperatives during non-business hours.

  • Office Services, 12%

    Operate various office service machinery.

  • Data Entry, 7%

    General responsibilities include data entry, sorting and answering emails, answering phones and operating/maintaining office equipment.

  • Word Processing, 6%

    Use word processing equipment to prepare reports and gather data pertaining to mortgages and financial assistance.

  • Clerical Support, 5%

    Ensured success by providing administrative and clerical support services to the other functional departments and managers.

  • Postage Meter, 4%

    Retained records of daily and monthly statistics for the postage funds and added funds to the postage meter.

"customer service," "office services," and "data entry" are among the most common skills that office services clerks use at work. You can find even more office services clerk responsibilities below, including:

Detail oriented. The most essential soft skill for an office services clerk to carry out their responsibilities is detail oriented. This skill is important for the role because "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Additionally, an office services clerk resume shows how their duties depend on detail oriented: "verify and post details of business transactions, such as payments received. "

Organizational skills. Another soft skill that's essential for fulfilling office services clerk duties is organizational skills. The role rewards competence in this skill because "general office clerks file and retrieve records." According to an office services clerk resume, here's how office services clerks can utilize organizational skills in their job responsibilities: "demonstrated organizational skills by efficiently managing busy reception desk. "

Customer-service skills. office services clerks are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to office services clerk responsibilities, because "general office clerks often provide general information to company staff, customers, or the public." An office services clerk resume example shows how customer-service skills is used in the workplace: "multitasked computer systems while assisting customers. "

See the full list of office services clerk skills

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Compare different office services clerks

Office services clerk vs. Clerk typist

A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.

We looked at the average office services clerk salary and compared it with the wages of a clerk typist. Generally speaking, clerks typist are paid $2,586 higher than office services clerks per year.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both office services clerk and clerk typist positions are skilled in customer service, data entry, and word processing.

While similarities exist, there are also some differences between office services clerks and clerk typist. For instance, office services clerk responsibilities require skills such as "office services," "proofreading," "postage meter," and "service calls." Whereas a clerk typist is skilled in "input data," "purchase orders," "clerical tasks," and "date stamps." This is part of what separates the two careers.

Clerks typist really shine in the education industry with an average salary of $32,312. Comparatively, office services clerks tend to make the most money in the utilities industry with an average salary of $37,812.On average, clerks typist reach similar levels of education than office services clerks. Clerks typist are 0.1% more likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.

Office services clerk vs. Business office associate

Business office associates are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations. They typically perform a number of tasks that include managing and entering data to spreadsheets and databases, organizing and maintaining files and documents, and assisting with bookkeeping activities. Additionally, they are responsible for managing work projects and overall office management, collaborating with other departments, and maintaining financial documents and customer information. Business office associates are also expected to oversee human resource activities such as handling of employment forms and administering health insurance.

On average, business office associates earn a $469 higher salary than office services clerks a year.Only some things about these jobs are the same. Take their skills, for example. Office services clerks and business office associates both require similar skills like "customer service," "data entry," and "office equipment" to carry out their responsibilities.

Each career also uses different skills, according to real office services clerk resumes. While office services clerk responsibilities can utilize skills like "office services," "word processing," "clerical support," and "proofreading," business office associates use skills like "multi-line phone system," "vehicle sales," "patients," and "payable functions."

Average education levels between the two professions vary. Business office associates tend to reach similar levels of education than office services clerks. In fact, they're 1.7% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.

Office services clerk vs. Clerk

Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.

An average clerk eans a higher salary compared to the average salary of office services clerks. The difference in salaries amounts to clerks earning a $2,003 higher average salary than office services clerks.Using the responsibilities included on office services clerks and clerks resumes, we found that both professions have similar skill requirements, such as "customer service," "data entry," and "word processing.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an office services clerk is likely to be skilled in "office services," "proofreading," "postage meter," and "service calls," while a typical clerk is skilled in "basic math," "math," "cleanliness," and "pos."

Clerks earn the best pay in the health care industry, where they command an average salary of $31,380. Office services clerks earn the highest pay from the utilities industry, with an average salary of $37,812.Most clerks achieve a similar degree level compared to office services clerks. For example, they're 0.1% less likely to graduate with a Master's Degree, and 0.8% less likely to earn a Doctoral Degree.

Office services clerk vs. Room clerk

A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.

Room clerks typically earn higher pay than office services clerks. On average, room clerks earn a $1,627 higher salary per year.According to resumes from office services clerks and room clerks, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "data entry," and "postage meter. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "office services," "word processing," "clerical support," and "proofreading" are skills that commonly show up on office services clerk resumes. On the other hand, room clerks use skills like stock room, purchase orders, delivery carts, and parts room on their resumes.In general, room clerks earn the most working in the government industry, with an average salary of $33,014. The highest-paying industry for an office services clerk is the utilities industry.The average resume of room clerks showed that they earn similar levels of education compared to office services clerks. So much so that theyacirc;euro;trade;re 0.6% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.0%.

Types of office services clerk

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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