Office services coordinator vs office receptionist

The differences between office services coordinators and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office services coordinator and an office receptionist. Additionally, an office services coordinator has an average salary of $38,924, which is higher than the $33,554 average annual salary of an office receptionist.

The top three skills for an office services coordinator include customer service, patients and office services. The most important skills for an office receptionist are patients, customer service, and phone calls.

Office services coordinator vs office receptionist overview

	Office Services Coordinator	Office Receptionist
Yearly salary	$38,924	$33,554
Hourly rate	$18.71	$16.13
Growth rate	-5%	-
Number of jobs	126,098	80,143
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 36%
Average age	47	42
Years of experience	2	2

What does an office services coordinator do?

An office services coordinator is in charge of providing administrative support to an office and coordinating all activities to maintain an efficient workflow. Their responsibilities include preparing and processing documentation, answering calls and correspondence, greeting visitors, answering inquiries, producing progress reports, and maintaining records and databases. There are also instances when an office services coordinator must resolve issues, liaise with different departments, and procure supplies. Furthermore, as an office services coordinator, it is essential to assist and encourage staff, all while implementing the company's policies and regulations.

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Office services coordinator vs office receptionist salary

Office services coordinators and office receptionists have different pay scales, as shown below.

	Office Services Coordinator	Office Receptionist
Average salary	$38,924	$33,554
Salary range	Between $30,000 And $49,000	Between $27,000 And $41,000
Highest paying City	Fall River, MA	Minneapolis, MN
Highest paying state	New York	Alaska
Best paying company	NBBJ Design	Dairy Farmers of America
Best paying industry	Finance	Manufacturing

Differences between office services coordinator and office receptionist education

There are a few differences between an office services coordinator and an office receptionist in terms of educational background:

	Office Services Coordinator	Office Receptionist
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Office services coordinator vs office receptionist demographics

Here are the differences between office services coordinators' and office receptionists' demographics:

	Office Services Coordinator	Office Receptionist
Average age	47	42
Gender ratio	Male, 41.0% Female, 59.0%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 7.7% White, 53.5% American Indian and Alaska Native, 1.1%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between office services coordinator and office receptionist duties and responsibilities

Office services coordinator example responsibilities.

Used QuickBooks to manage sales in order to track daily income and maintain an accurate inventory.
Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
Prepare real estate packages and presentation materials using Powerpoint software.
Coordinate with human resources, Calgary payroll supervisors and employees regarding vacation, overtime and draft time reconciliation requests.
Assist with the coordination and processing of semi-monthly payroll documents, including verifying payroll data input and payroll time sheets.
Perform administrative support tasks such as proofreading, emailing, clerical work and operating QuickBooks to invoice and provide sale receipts.

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Office services coordinator vs office receptionist skills

Common office services coordinator skills

Customer Service, 19%
Patients, 13%
Office Services, 9%
Office Equipment, 9%
Front Desk, 6%
Data Entry, 4%

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

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Office Services Coordinator
Office Services Coordinator vs Office Receptionist

Updated January 8, 2025

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