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Office services coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Mike Peterson Ph.D.,

Allison White

Office services coordinator example skills

Below we've compiled a list of the most critical office services coordinator skills. We ranked the top skills for office services coordinators based on the percentage of resumes they appeared on. For example, 18.7% of office services coordinator resumes contained customer service as a skill. Continue reading to find out what skills an office services coordinator needs to be successful in the workplace.

15 office services coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how office services coordinators use customer service:

Coordinate all office services/warehouse and provides customer service for entire corporate headquarters and surrounding sale centers of several hundred employees.
Provided customer service within in a high volume customer service environment including appropriate telephone and office etiquette.

2. Patients

Here's how office services coordinators use patients:

Registered patients and updates demographic information.
Relate to patients needs in order to retrieve and send patient data to and from doctors and staff.

3. Office Services

Office services include clerical and administrative tasks in a business company or other work environment. The work consists of dealing with emails, answering phone calls, handling files, and managing word processing.

Here's how office services coordinators use office services:

Manage office services departments supporting mail services printer operation serviced and conference room management.
Execute other administrative functions as directed by the office services director and facilities director.

4. Office Equipment

Here's how office services coordinators use office equipment:

Prepared purchase requisitions documents for purchasing department and assisted with negotiating contracts for maintenance of office equipment.
Ensured all office equipment was maintained in operational condition; submitted appropriate repair request when necessary.

5. Front Desk

Here's how office services coordinators use front desk:

Front Desk Agent for Lodge; made reservations and made sure customers were billed correctly upon check out.
Served as a backup administrative assistant for the front desk and to the Executive Director of Strategic Investments.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how office services coordinators use data entry:

Performed administrative duties including typing correspondence, filing and data entry.
Prepared payroll for 45 + staff, data entry, filing, flow of correspondence, and the requisition of supplies.

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7. Reservations

Here's how office services coordinators use reservations:

Run various queries and provide regular and on demand reports pertaining to work space reservations to an Office Manager.
Coordinated hotel executives & VIP/Celebrity guests regarding plans, meetings, & reservations.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how office services coordinators use phone calls:

Fielded multiple phone calls daily including donations, community events, outreach, questions and feedback following an emergency response.
Receive and screen telephone calls, process packages for the branch, obtain and furnish information to internal/external clients.

10. PowerPoint

Here's how office services coordinators use powerpoint:

Make Spreadsheets and PowerPoint Presentations.
Coordinated cafeteria specials/events with manager, including developing and distributing PowerPoint presentations.

11. Conference Room

Here's how office services coordinators use conference room:

Managed office-wide conference room scheduling database including equipment requests, set-up styles, time management, space negotiating and conflict resolution.
Manage conference room reservation system and resolved conference room schedule conflicts * Perform daily office inspections and address any facility discrepancies.

12. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how office services coordinators use payroll:

Completed weekly payroll* Completed daily, weekly and monthly sales reports* Scheduled all service appointments/follow-ups
Assisted with the coordination and processing of semi-monthly payroll documents, including verifying payroll data input and payroll time sheets.

13. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how office services coordinators use real estate:

Processed medium and large real estate partnership returns, which included mailing and distributing K-1's to the various investors.
Contract administrator for the Real Estate & Operating Services Department of Compaq Computer Corporation.

14. Vendor Invoices

Here's how office services coordinators use vendor invoices:

Assisted accounts payable in closing out incoming purchase orders and processing vendor invoices.
Reviewed and analyzed vendor invoices for accuracy, then coding for A/P.

15. Reception Coverage

Here's how office services coordinators use reception coverage:

Assist with reception coverage, including managing multiple phone lines and visitor check-in.
Provide reception coverage one hour per day as well as on an as-needed basis.

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What skills help Office Services Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on office services coordinator resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What hard/technical skills are most important for office services coordinators?

Allison White

Associate Professor, Ohio University

In addition to production software skills, including MS Outlook, Word, Excel, and PowerPoint, we often taught database skills using MS Access. Every employer has an employee database and a customer/client database that requires input and sometimes maintenance by office personnel. Keyboarding (65+ wpm), basic bookkeeping/accounting, and filing skills are a must.

What office services coordinator skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young office services coordinators need?

Guillaume de Syon Ph.D.

Professor of History, Albright College

The same as the ones they needed before. Employers want a combination of experience as well as writing and reading capacities. There may even be a greater need for decent writing, as the shift to online has affected the workforce. On the positive side, successfully negotiating the pandemic conditions could be considered a sign of adaptability.

What technical skills for an office services coordinator stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all office services coordinators possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of office services coordinator skills to add to your resume

The most important skills for an office services coordinator resume and required skills for an office services coordinator to have include:

Customer Service
Patients
Office Services
Office Equipment
Front Desk
Data Entry
Reservations
Phone Calls
Social Work
PowerPoint
Conference Room
Payroll
Real Estate
Vendor Invoices
Reception Coverage
Building Management

Office Space
Postage Meter
Administrative Tasks
Building Maintenance
Travel Arrangements
Office Management
Visual Equipment
Expense Reports
Reception Desk
Office Machines
Equipment Maintenance
Office Operations
Property Management
Facilities Management
Service Calls
EMR

Office Maintenance
HR
HVAC
USPS
Space Planning
Courier Services
Office Furniture
Fax Machines
Administrative Functions
A/V
Office Events
Inventory Control
Phone Lines
Business Cards
Troubleshoot
Fed-Ex

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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