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What does an office services coordinator do?

Updated January 8, 2025
7 min read
What does an office services coordinator do

An office services coordinator is in charge of providing administrative support to an office and coordinating all activities to maintain an efficient workflow. Their responsibilities include preparing and processing documentation, answering calls and correspondence, greeting visitors, answering inquiries, producing progress reports, and maintaining records and databases. There are also instances when an office services coordinator must resolve issues, liaise with different departments, and procure supplies. Furthermore, as an office services coordinator, it is essential to assist and encourage staff, all while implementing the company's policies and regulations.

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Office services coordinator responsibilities

Here are examples of responsibilities from real office services coordinator resumes:

  • Used QuickBooks to manage sales in order to track daily income and maintain an accurate inventory.
  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Prepare real estate packages and presentation materials using Powerpoint software.
  • Coordinate with human resources, Calgary payroll supervisors and employees regarding vacation, overtime and draft time reconciliation requests.
  • Assist with the coordination and processing of semi-monthly payroll documents, including verifying payroll data input and payroll time sheets.
  • Perform administrative support tasks such as proofreading, emailing, clerical work and operating QuickBooks to invoice and provide sale receipts.
  • Coordinate cafeteria specials/events with manager, including developing and distributing PowerPoint presentations.
  • Revise SharePoint site to reflect current information while eliminating duplicate and outdate files.
  • Complete large numbers of reprographics requests for (black/white and color) photocopies and presentations.
  • Perform reprographics and binding services of legal documents, light filing and maintenance of on site storage.
  • Perform tasks such as filing, copying and collating documents for meetings.
  • Operate high volume, cutting edge duplicating and scanning equipment; associate copying and collating tasks.
  • Demonstrate ability to maintain composure and work efficiently in a fast-pace environment while following HIPAA guidelines.

Office services coordinator skills and personality traits

We calculated that 19% of Office Services Coordinators are proficient in Customer Service, Patients, and Office Services. They’re also known for soft skills such as Detail oriented, Organizational skills, and Customer-service skills.

We break down the percentage of Office Services Coordinators that have these skills listed on their resume here:

  • Customer Service, 19%

    Coordinate all office services/warehouse and provides customer service for entire corporate headquarters and surrounding sale centers of several hundred employees.

  • Patients, 13%

    Registered patients and updates demographic information.

  • Office Services, 9%

    Manage office services departments supporting mail services printer operation serviced and conference room management.

  • Office Equipment, 9%

    Prepared purchase requisitions documents for purchasing department and assisted with negotiating contracts for maintenance of office equipment.

  • Front Desk, 6%

    Front Desk Agent for Lodge; made reservations and made sure customers were billed correctly upon check out.

  • Data Entry, 4%

    Performed administrative duties including typing correspondence, filing and data entry.

"customer service," "patients," and "office services" are among the most common skills that office services coordinators use at work. You can find even more office services coordinator responsibilities below, including:

Detail oriented. The most essential soft skill for an office services coordinator to carry out their responsibilities is detail oriented. This skill is important for the role because "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Additionally, an office services coordinator resume shows how their duties depend on detail oriented: "trained and oriented new staff to perform office services procedures and functions, enabling department to operate productively. "

Organizational skills. Another soft skill that's essential for fulfilling office services coordinator duties is organizational skills. The role rewards competence in this skill because "general office clerks file and retrieve records." According to an office services coordinator resume, here's how office services coordinators can utilize organizational skills in their job responsibilities: "organized and coordinated office operations and the reception area in order to ensure organizational effectiveness and efficiency of office operations. "

Customer-service skills. office services coordinators are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to office services coordinator responsibilities, because "general office clerks often provide general information to company staff, customers, or the public." An office services coordinator resume example shows how customer-service skills is used in the workplace: "assist any guest with answers about their visit , data entry, faxing, phones, information desk duties"

Most common office services coordinator skills

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Compare different office services coordinators

Office services coordinator vs. Clerk

Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.

If we compare the average office services coordinator annual salary with that of a clerk, we find that clerks typically earn a $7,761 lower salary than office services coordinators make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both office services coordinator and clerk positions are skilled in customer service, office equipment, and front desk.

These skill sets are where the common ground ends though. The responsibilities of an office services coordinator are more likely to require skills like "patients," "office services," "reservations," and "phone calls." On the other hand, a job as a clerk requires skills like "basic math," "math," "cleanliness," and "pos." As you can see, what employees do in each career varies considerably.

Clerks earn the highest salaries when working in the health care industry, with an average yearly salary of $31,380. On the other hand, office services coordinators are paid more in the finance industry with an average salary of $52,332.clerks tend to reach similar levels of education than office services coordinators. In fact, clerks are 2.1% less likely to graduate with a Master's Degree and 0.5% more likely to have a Doctoral Degree.

Office services coordinator vs. Internship

Interns are trainees who are engaged by a company to work for them for a brief period. Interns usually use this opportunity to gain actual work experience, fulfill university or college requirements, and ensure that they are working towards the right career path for them. They sign on for a fixed amount of time. The responsibilities of interns depend on the company and the department that handles them. They do a variety of tasks that exposes them to the type of work that the company is engaged in and to the different aspects of the professional world.

Internship positions earn lower pay than office services coordinator roles. They earn a $3,670 lower salary than office services coordinators per year.Only some things about these jobs are the same. Take their skills, for example. Office services coordinators and interns both require similar skills like "front desk," "powerpoint," and "administrative tasks" to carry out their responsibilities.

Each career also uses different skills, according to real office services coordinator resumes. While office services coordinator responsibilities can utilize skills like "customer service," "patients," "office services," and "office equipment," interns use skills like "financial statements," "c++," "mental health," and "data analysis."

Interns may earn a lower salary than office services coordinators, but interns earn the most pay in the telecommunication industry with an average salary of $36,977. On the other hand, office services coordinators receive higher pay in the finance industry, where they earn an average salary of $52,332.interns earn similar levels of education than office services coordinators in general. They're 3.1% more likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.

Office services coordinator vs. Business office associate

Business office associates are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations. They typically perform a number of tasks that include managing and entering data to spreadsheets and databases, organizing and maintaining files and documents, and assisting with bookkeeping activities. Additionally, they are responsible for managing work projects and overall office management, collaborating with other departments, and maintaining financial documents and customer information. Business office associates are also expected to oversee human resource activities such as handling of employment forms and administering health insurance.

On average, business office associates earn lower salaries than office services coordinators, with a $9,295 difference per year.office services coordinators and business office associates both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "patients," and "office equipment," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an office services coordinator is likely to be skilled in "office services," "reservations," "phone calls," and "social work," while a typical business office associate is skilled in "multi-line phone system," "vehicle sales," "payable functions," and "cash management."

Business office associates typically earn similar educational levels compared to office services coordinators. Specifically, they're 0.3% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

Office services coordinator vs. Office aide

Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones. They manage and organize files, receive and direct visitors, create presentations, and answer emails. The skills they need include computer and email use, filing documents, answering multiline phone systems, and typing.

Office aides tend to earn a lower pay than office services coordinators by an average of $9,669 per year.According to resumes from office services coordinators and office aides, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "office equipment," and "front desk. "

Even though a few skill sets overlap between office services coordinators and office aides, there are some differences that are important to note. For one, an office services coordinator might have more use for skills like "patients," "office services," "reservations," and "social work." Meanwhile, some responsibilities of office aides require skills like "telephone calls," "database systems," "scheduling appointments," and "financial aid. "

Office aides enjoy the best pay in the health care industry, with an average salary of $30,366. For comparison, office services coordinators earn the highest salary in the finance industry.The average resume of office aides showed that they earn similar levels of education compared to office services coordinators. So much so that theyacirc;euro;trade;re 1.3% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.1%.

Types of office services coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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