An office services specialist is an individual who performs a variety of duties for an organization or a business, including greeting customers at the front desk, answering telephones, scheduling appointments, filing, bookkeeping, data entry, and computer work. They perform daily administrative tasks, like with staff and upper management, answer customer queries, and conduct other clerical duties as required.
An office services specialist should possess strong communication, interpersonal, and organizational skills and be comfortable working with people, office equipment, and related technologies. Although an advanced degree is not needed to obtain a position as an office service specialist, a professional should be adept at basic math and possess adequate verbal and computer skills.
An office services specialist can expect to make up to $27,000 a year, but the job market is projected to decline slightly by 4% in the next ten years.
What is an Office Services Specialist?
What Does an Office Services Specialist Do
There are certain skills that many office services specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and organizational skills.
How To Become an Office Services Specialist
If you're interested in becoming an office services specialist, one of the first things to consider is how much education you need. We've determined that 44.8% of office services specialists have a bachelor's degree. In terms of higher education levels, we found that 4.5% of office services specialists have master's degrees. Even though some office services specialists have a college degree, it's possible to become one with only a high school degree or GED.
Office Services Specialist Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an office services specialist can determine their career goals through the career progression. For example, they could start out with a role such as administrative office specialist, progress to a title such as executive assistant and then eventually end up with the title office manager.
Average Salary for an Office Services Specialist
What Am I Worth?
States With The Most Office Services Specialist Jobs
Number Of Office Services Specialist Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | California | 6,301 | $35,734 |
| 2 | Texas | 4,526 | $27,749 |
| 3 | Florida | 4,499 | $32,215 |
| 4 | New York | 3,689 | $35,878 |
| 5 | Pennsylvania | 2,843 | $36,933 |
| 6 | Illinois | 2,654 | $34,056 |
| 7 | North Carolina | 2,274 | $30,828 |
| 8 | Massachusetts | 2,230 | $43,882 |
| 9 | Virginia | 2,229 | $28,741 |
| 10 | Georgia | 2,222 | $29,527 |
| 11 | Ohio | 2,219 | $33,832 |
| 12 | Washington | 1,868 | $37,518 |
| 13 | Minnesota | 1,832 | $37,316 |
| 14 | Michigan | 1,786 | $35,606 |
| 15 | New Jersey | 1,652 | $35,778 |
| 16 | Arizona | 1,481 | $32,167 |
| 17 | Indiana | 1,463 | $30,708 |
| 18 | Colorado | 1,391 | $36,636 |
| 19 | Maryland | 1,368 | $34,121 |
| 20 | Tennessee | 1,324 | $28,866 |
| 21 | Missouri | 1,309 | $30,012 |
| 22 | Oregon | 1,168 | $37,321 |
| 23 | Iowa | 1,085 | $35,838 |
| 24 | South Carolina | 1,058 | $27,195 |
| 25 | Wisconsin | 873 | $32,456 |
| 26 | Utah | 783 | $31,811 |
| 27 | Kentucky | 711 | $28,336 |
| 28 | Connecticut | 692 | $34,837 |
| 29 | Louisiana | 682 | $25,701 |
| 30 | Alabama | 679 | $25,901 |
| 31 | Oklahoma | 656 | $25,935 |
| 32 | Kansas | 640 | $24,717 |
| 33 | Nebraska | 584 | $30,074 |
| 34 | Arkansas | 548 | $30,565 |
| 35 | Nevada | 491 | $36,341 |
| 36 | New Mexico | 450 | $23,290 |
| 37 | Idaho | 446 | $31,338 |
| 38 | New Hampshire | 376 | $36,603 |
| 39 | Mississippi | 346 | $28,352 |
| 40 | West Virginia | 310 | $27,652 |
| 41 | Maine | 300 | $35,530 |
| 42 | Montana | 299 | $33,572 |
| 43 | Alaska | 273 | $42,327 |
| 44 | Delaware | 262 | $33,021 |
| 45 | Rhode Island | 256 | $39,645 |
| 46 | Hawaii | 255 | $34,609 |
| 47 | South Dakota | 226 | $27,057 |
| 48 | North Dakota | 210 | $35,507 |
| 49 | Vermont | 173 | $37,613 |
| 50 | Wyoming | 164 | $36,011 |
Top Colleges for Office Services Specialists
1. Western Carolina University
Cullowhee, NC • Private
2. Stanford University
Stanford, CA • Private
3. Ball State University
Muncie, IN • Private
4. University of Pennsylvania
Philadelphia, PA • Private
5. Bowling Green State University
Bowling Green, OH • Private
6. Cedar Crest College
Allentown, PA • Private
7. Morgan State University
Baltimore, MD • Private
8. Northwestern University
Evanston, IL • Private
9. Siena Heights University
Adrian, MI • Private
10. University of Akron
Akron, OH • Private
Top Skills For an Office Services Specialist
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.3% of office services specialists listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.
Choose From 10+ Customizable Office Services Specialist Resume templates
Zippia allows you to choose from different easy-to-use Office Services Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Services Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Office Services Specialist Demographics
Office Services Specialist Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among office services specialists, 78.4% of them are women, while 21.6% are men.
- The most common race/ethnicity among office services specialists is White, which makes up 60.7% of all office services specialists.
- The most common foreign language among office services specialists is Spanish at 80.0%.
Work Experience Programs For Office Services Specialists
Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!
Company: Herbert Smith Freehills
Cost: Free
Duration: 5-6.5 hours
Company: PwC Switzerland
Cost: Free
Duration: 7-8 hours
Company: Two Sigma
Cost: Free
Duration: 5-6 hours
Company: Accenture North America
Cost: Free
Duration: 5-6 hours
Online Courses For Office Services Specialist That You May Like
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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
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Best States For an Office Services Specialist
Some places are better than others when it comes to starting a career as an office services specialist. The best states for people in this position are Massachusetts, Alaska, Rhode Island, and Vermont. Office services specialists make the most in Massachusetts with an average salary of $43,882. Whereas in Alaska and Rhode Island, they would average $42,327 and $39,645, respectively. While office services specialists would only make an average of $37,613 in Vermont, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Alaska
$42,327
Avg. Salary
2. Massachusetts
$43,882
Avg. Salary
3. Minnesota
$37,316
Avg. Salary
How Do Office Services Specialist Rate Their Jobs?
Top Office Services Specialist Employers
Most Common Employers For Office Services Specialist
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Epiq | $42,229 | $20.30 | 9 |
| 2 | Pwc | $41,741 | $20.07 | 5 |
| 3 | Exelon | $40,197 | $19.33 | 9 |
| 4 | UAB Medicine | $39,356 | $18.92 | 6 |
| 5 | Target | $39,089 | $18.79 | 11 |
| 6 | KPMG LLP | $38,975 | $18.74 | 7 |
| 7 | The PNC Financial Services Group | $36,703 | $17.65 | 8 |
| 8 | Ricoh | $34,739 | $16.70 | 29 |
| 9 | Caliper | $34,050 | $16.37 | 20 |
| 10 | The State of Oregon | $33,818 | $16.26 | 8 |
Office Services Specialist Videos
