Top Office Specialist Skills

Below we've compiled a list of the most important skills for an Office Specialist. We ranked the top skills based on the percentage of Office Specialist resumes they appeared on. For example, 13.6% of Office Specialist resumes contained Office Supplies as a skill. Let's find out what skills an Office Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Office Specialist resumes in 2020. Read below to see the full list.

1. Office Supplies

high Demand
Here's how Office Supplies is used in Office Specialist jobs:
  • Ordered office supplies and monitored office equipment state of maintenance while ensuring strict accountability.
  • Ordered and maintained inventory of office supplies and equipment required for operational activities.
  • Order office supplies and other miscellaneous items requested within our organization.
  • Prepared purchase requisitions for needed office supplies/equipment.
  • Upgraded any and all office supplies to high quality recycled and environmentally friendly products and saved hundreds of dollars from budget.
  • Keep track of what office supplies are needed and order office supplies through Office Max or State of Oregon contracts.
  • Processed time sheets, prepared annual budget, monthly budget reports, ordering and purchase of veterinary and office supplies.
  • Assisted staff with small projects /tasks, maintained stock of office supplies (inventory weekly and order as necessary.)
  • Maintained office supplies, ensuring that all office equipment is operational, and is in liaison with building representatives.
  • Maintained office & medical inventory: ordering of all necessary medical, pharmaceutical, office supplies & equipment.
  • Ordered all office supplies, and maintained full office funds account as accounts receivable and accounts payable.
  • Ordered the office supplies in the store including the pharmacy, receiving, scanning and my office.
  • Maintain all day to day operations of ordering office supplies, furniture and toners from several vendors.
  • Order office supplies, forms, and printed material for distribution to agency clients or the public.
  • Manage files, record systems, office supplies and inventory, organize staff meetings and executive calendars.
  • Devise a system of checks and balance for forms needed to be ordered along with office supplies.
  • Managed and processed all departmental purchasing, office supplies, utilities, medical supplies and contract requisitions.
  • Ordered office supplies for the department, including letterhead, business cards and envelopes from Document Productions.
  • Maintained office supplies, break room supplies and submitted works orders to property management as needed.
  • Order and maintain sufficient office supplies, forms, janitorial, utility, and kitchen supplies.

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2. Customer Service

high Demand
Here's how Customer Service is used in Office Specialist jobs:
  • Provide excellent customer service by communicating with customers, employees and other individuals to answer questions and explain information.
  • Processed documents, answer telephones and courteously assists walk-ins and provided extraordinary customer service within high-volume driven inquire.
  • Position entitled demonstrating vast knowledge on computer and office electronics when processing customer sales with admirable customer service.
  • Provide excellent customer service including respond to customer inquiries, especially info about driving records and/or laws.
  • Provide excellent customer service by communicating accurate and concise information in a positive, professional manner.
  • Assisted in answering telephone and provided personal customer service to members/ providers protecting confidential information.
  • Performed general office duties such as data entry, customer service and prepared internal communications documents
  • Provided customer service and support to constituents registering to vote and processed voter registration cards.
  • Covered for office personnel when needed including receptionist and computer skills along with customer service.
  • Provide prompt customer service and confidentiality to low-income clients throughout the housing application process.
  • Provide outstanding customer service and receive constant recognition for positive feedback from satisfied clients.
  • Provided excellent customer service and demonstrated a commitment through cooperative team and individual efforts.
  • Demonstrated exceptional customer service to provide emotional support for up to 160 missionaries.
  • Received numerous Rave Reviews and Ambassador of Courtesy Awards for exemplary customer service.
  • Offered excellent customer service and supervised front lanes team during manager's lunch/breaks/vacation.
  • Implemented accurate, efficient system of interoffice communication for maximum customer service satisfaction.
  • Trained and managed customer service employees and achieved significant improvements in their productivity.
  • Completed thirty-eight hours of customer provided unique training and customer service training.
  • Provided experienced value-based customer service in all aspects of this position.
  • Provide for excellent customer experience through customer service and cashier activities.

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3. Data Entry

high Demand
Here's how Data Entry is used in Office Specialist jobs:
  • Performed data entry using Microsoft excel, modified documents using Microsoft word, and managed physician calendars using Microsoft outlook.
  • Perform data entry of complete applications, and verify the customer's application has an Eligibility determination.
  • Organized files and performed data entry resulting in easier access to frequently used information.
  • Performed data entry, certification and processing of educational loans, and updated procedures.
  • Performed data entry daily and other administrative duties.
  • Obtained necessary data and performed data entry.
  • Performed alpha and numerical data entry.
  • Performed general clerical duties including scanning, faxing, filing, mailing/ emailing, data entry, UPS/FedEx shipping, etc.
  • Perform various general office functions like filing, data entry, creating spreadsheets, processing incoming mail and prepare outgoing mail.
  • Assisted social workers and case workers with filing, client file preparation, data entry, schedules, and note taking.
  • Job Duties: Create clients cases, data entry, schedule appointments, indexing, multitasking, translating interviews to Spanish.
  • Maintain data entry tasks such as scheduling meetings, manage files, review and track USO badge applications for processing.
  • Provided full-service administrative support, including data entry for the client, fiscal and provider subsystems of the mainframe system.
  • General office procedures to include filing, computer data entry, email, scanning, ordering supplies, record management.
  • Perform a variety of semi-complex office duties, such as document processing, record-keeping, data entry and report compilation.
  • Performed effective data entry skills by handled daily data entries, income/sales reports, sales receipts and bank account transactions.
  • Assisted with collating, scanning, and batching voter registration cards received by mail, preparing them for data entry.
  • General office duties including filing, copying, faxing, processing incoming and outgoing mail, and data entry.
  • Process the Data Entry and provider from with status change request, childcare license affidavit and other things etc.
  • Work with general office equipment and procedures such as basic math, typing, data entry and related functions.

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4. Financial Statements

high Demand
Here's how Financial Statements is used in Office Specialist jobs:
  • Researched & gathered data for supervisor/accountants for use in preparation of various financial statements and reports.
  • Prepared financial statements for accounting related entities.
  • Prepared Financial Statements for community review.
  • Report any discrepancies in financial statements.
  • Perform bookkeeping duties, such as collections, preparing and sending financial statements and keeping record of financial documents.
  • Prepare reports, invoices, financial statements, letters, and case histories, to keep employee productivity high.
  • Coordinated with clients to obtain outstanding information/due diligence such as signature cards, financial statements and insurance.
  • Prepared, Calculated and pulled accurate financial statements at the end of the term.
  • Complete end of month financial statements and invoicing.
  • Balanced and maintained 12 cash registers Tracked instances of unbalanced registers and their amounts Prepared bank deposits and other financial statements

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5. Phone Calls

high Demand
Here's how Phone Calls is used in Office Specialist jobs:
  • General reception duties, all scheduling insurance authorizations, charting/documentation and patient phone calls.
  • Initiated phone calls/emails to Small Business customers to discuss operational software/service needs.
  • Elicited information from applicants through interview processed phone calls.
  • Answer patient phone calls, check patients in for their clinic appointments, maintain schedule for clinic in 2 different systems.
  • Screen phone calls and visitors and refer inquiries as appropriate, responding to requests for information regarding department policies and procedures.
  • Receive requests for transcripts from current and previously enrolled students and mail; answer phone calls regarding transcripts; relieve receptionist.
  • Investigate problems with orders via phone calls, faxes to vendors, doctors' offices, patients, and insurance providers.
  • Assist staff and managed the Cisco phone system including answering and transferring phone calls, coordinate and schedule office appointments.
  • Received visitors and phone calls, determined the nature of the request, and referred callers to appropriate staff.
  • Arrange transportation and appointments for patients, making phone calls for family members to patients in the hospital/nursing home.
  • Assist in general duties for property tax collections to include customer service, process payments and phone calls.
  • Answered and directed phone calls, voice mail and e-mails; greets visitors, clients, and staff.
  • Send patient statements, send past due and delinquent letters and followed up with phone calls on accounts.
  • Answer incoming phone calls, transfer the calls to the Loan Officers or Collection Section and take messages.
  • Direct phone calls to appropriate department, diffuse angry and hostile customers in person and via the phone.
  • Answered phone calls regarding supplying missing information, status of application and general information regarding the program.
  • Accept inbound phone calls from patients, families, and multiple departments throughout the hospital and clinics.
  • Provided information to walk-in traffic and phone calls, regarding resources in the community regarding Alzheimer's.
  • Answer phone calls from parents, providers, schools and other agencies related to CCS services.
  • Assist in-house LPN with patient phone calls relative to their hospital stay and other general inquiries.

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6. Front Desk

high Demand
Here's how Front Desk is used in Office Specialist jobs:
  • Coordinated front desk operations as a customer service representative.
  • Prepared and maintained front desk/reception area for receiving patients.
  • Demonstrated excellent front desk reception and customer service.
  • Maintained a security log, and monitor all security needs surrounding the front desk and those visible by the cameras.
  • Prepared legal reports and documents, lead worker for the front desk at Juvenile Probation, maintain juvenile case records.
  • Managed the front desk of the busy practice referred to above, prior to working on their research program.
  • Ordered Access ID badges for new employees, replaced lost badges, maintained front desk access and visitor badges.
  • Mail - Pick up and drop off * Licensing for Producers and Agency * Ordering supplies * Cover front Desk
  • Front Desk, check-in/check-out patients, answer phones, collect payments, schedule appointments, resolve patient problems.
  • Coordinate administrative front desk coverage by answering the telephones and respond to walk-in inquiries from public and staff.
  • Back up to front desk manager/receptionist, phones, cashier for campground reservations and boat ramp passes.
  • Front desk responsibility, check in, make and confirm appointments, collect copay and co-insurances.
  • Greet patients, answer phones, and generally maintain a friendly and organized front desk area.
  • Served as front desk customer service representative for clients, visitors, faculty, and staff.
  • Provided front desk receptionist and administrative functions in the Science, Engineering, and Technology division.
  • Handled daily bank deposits; managed front desk manager and supervisor's petty cash boxes.
  • Assist in coverage at the front desk which had a telephone with a switchboard.
  • Front desk reception duties including verifying insurance, updating patient information, scanning documents.
  • Front desk reception and point of contact for visitors and callers to the office.
  • Work in a team capacity with front desk personnel and the Intake Department.

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7. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Office Specialist jobs:
  • Supervised 2 work-study students each semester, providing guidance on maintaining calendars and scheduling appointments.
  • Assist insurance carriers with authorizations and primary care physicians with scheduling appointments.
  • Arrange interpreter services and/or transportation services for patients when scheduling appointments.
  • Assist in general office duties such as data entry, scheduling appointments, filing, make copies and faxing.
  • Assist with answering phones and assist with customer service by scheduling appointments, directing questions to the right discipline.
  • Served as principle contact for the Regional Security Office by screening calls, receiving visitors, scheduling appointments.
  • Operate telephone switch board to answer, screen, or forward calls, taking messages and scheduling appointments.
  • Maintain calendar for scheduling appointments, meetings, and conferences in the departmental conference rooms.
  • Assist patients by scheduling appointments, verifying their medical benefits and explaining their insurance plans policies and procedures.
  • Front desk assistance ( registration , check-in) Scheduling appointments
  • Greeted clinicals Organized files Coding Insurance and Billing Recording income Scheduling appointments Obtaining intake information

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8. Insurance Companies

high Demand
Here's how Insurance Companies is used in Office Specialist jobs:
  • Audit claims for accuracy, correcting any data errors in computer program before electronic submission to insurance companies.
  • Facilitated claim resolution and payment with health insurance companies according to timely filing rules.
  • Communicated accurately with insurance companies to obtain verbal authorizations for the specified test.
  • Initiate Pre-Authorization requests with insurance companies for coverage of outpatient tests and services.
  • Contacted physicians' offices for patient information also contacted insurance companies when needed.
  • Contacted organizations and insurance companies to ensure prior approval requirements are met.
  • Provided insurance companies with accident report needed to complete their investigation.
  • Verified patient's eligibility with numerous insurance companies.
  • Negotiated payments with insurance companies.
  • Position: HMO Coordinator In this position I served as the liaison between the patient, physicians and their insurance companies.
  • Managed the care of chronically ill children through coordination between doctors' offices and insurance companies.
  • Perform routine office duties, such as billing trips to insurance companies and patients.
  • Solicited information from insurance companies, employers and employees to process incomplete forms.
  • Coded charges and prepared and submitted claims to various insurance companies.
  • Input patient and insurance payment information with patients and insurance companies.
  • Generate reports for health departments, doctor offices and insurance companies.
  • Obtain referrals and prior authorization from insurance companies for patient procedures.
  • Prepared and forward claims to be filed with insurance companies.
  • Have an overall better knowledge of insurance companies and coding.
  • Write appeals to insurance companies for denied claims.

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9. Powerpoint

high Demand
Here's how Powerpoint is used in Office Specialist jobs:
  • Edited and proofed documents and created PowerPoint presentations while executing reception responsibilities.
  • Created MS PowerPoint slides using animation and MS office links and created MS Access customer and vendor databases for clients.
  • Compile data for display in monthly, quarterly, and yearly reports using MS Excel, PowerPoint, and Word.
  • Prepared memos, invoices, reports, and other documents utilizing Microsoft Office Word, Excel, and PowerPoint.
  • Experienced in excel spreadsheets, PowerPoint, Word, Discovery, student transcripts, make employee photo id badges.
  • Assisted in the preparation of material for meeting such as preparing PowerPoint presentations and Excel spreadsheets.
  • Created PowerPoint presentations for refresher-training in various subjects such as SAP software and customer service topics.
  • Train office personnel on Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.
  • Create and organize training materials: student manuals, trainer manuals, coordinating PowerPoint presentations.
  • Certified Microsoft Office Specialist (MOS) in Microsoft Word, Excel and PowerPoint.
  • Produced documents, letters, and reports using Microsoft Word, Excel and PowerPoint.
  • Prepared tables and charts using Word, Excel, and PowerPoint applications.
  • Utilized Microsoft Office applications including Word, Excel, and PowerPoint.
  • Developed a PowerPoint presentation for citizens in the Citizen's Academy.
  • Updated Public Access TV Channel information via PowerPoint, etc
  • Certified in Microsoft Word, PowerPoint, and Outlook
  • Excel, PowerPoint, and Word
  • Researched and prepared Stormwater Group PowerPoint presentations for City Council Review.
  • Prepared PowerPoint presentations and flyers.
  • Project was completed in 3 months time.Skills UsedComputer expertise with Microsoft Word, Excel, PowerPoint, Outlook, NeoGov.

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10. Appropriate Person

high Demand
Here's how Appropriate Person is used in Office Specialist jobs:
  • Xeroxed community's documents, referring individuals to appropriate personnel.
  • Transfer technical matters to appropriate person (inside/outside unit/agency).
  • Maintain physical security detail schedules and coordinate with appropriate personnel.
  • Received and faxed documents to appropriate personnel.
  • Scheduled meetings for appropriate personnel.
  • Answer and screen a high volume of telephone calls; take messages and refer calls to appropriate person or department.
  • Answered incoming phone calls, direct community members to appropriate personnel, worked closely with the Chapter budget.
  • Answered telephones and gave information to callers, took messages, or routed calls to appropriate personnel.
  • Greet visitors or callers and handle their inquiry and direct them to appropriate personal or department.
  • Answer phone calls and greet visitors; record/relay messages; relay calls/messages to appropriate person.
  • Relay message for department and to appropriate personnel, also return phone calls if needed.
  • Make copies according to mailing list and send to appropriate person and/or agencies.
  • Answer all incoming calls and route calls to the appropriate person or location.
  • Answered all incoming phone calls, took messages and assigned to appropriate personnel/staff.
  • Interact with Clientele to answer questions, or refer question to appropriate personnel.
  • Handle inquiries or direct them to the appropriate personnel according to their needs.
  • Refer to appropriate person or department as needed, and/or arrange for service.
  • Answered telephone calls, take messages and redirect calls to appropriate personnel.
  • Open and distributed mail to appropriate personnel on a daily basis.
  • Answer multiple phone lines and direct calls to the appropriate person.

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11. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Office Specialist jobs:
  • Coordinate travel arrangements for staff members, including reservations, conference registration, and hotel accommodations.
  • Monitored and reported faculty travel expenditures and made travel arrangements for both domestic and international travel.
  • Managed travel arrangements and created travel itineraries for members of Executive leadership when necessary.
  • Prepared invoices, disseminated information, coordinated travel arrangements and miscellaneous conference preparations.
  • Schedule appointments for supervisor/staff, maintain supervisors calendar, travel arrangements and reservations.
  • Coordinated travel arrangements for faculty as well as visiting faculty and faculty candidates.
  • Handled City Council members messages and schedules including travel arrangements.
  • Make travel arrangements, utilizing military and civilian transportation.
  • Maintain Presidents calendar and secure travel arrangements.
  • Receipt and disburse petty cash payments, make travel arrangements, and schedule meetings, informal conferences, or annual inspections.
  • Support the CAI Austin manager and staff in making all necessary travel arrangements to attend training, conferences, and meetings.
  • Process office invoices and travel arrangements to be approved and reimbursed, including Purchase orders, encumbrances, car/airplane reservations.
  • Make President's, Deputy's and Director's travel arrangements and compile and submit expense reports for completed travel.
  • Arranged meetings, conference calls, travel arrangements, maintained calendars, itineraries, agendas, and preparation expense reports.
  • Handle all travel arrangements and visas requirements for official travel, as well as organize appointments, meetings and conferences.
  • Coordinate speaker/presenter travel arrangements and ensure that any faculty or speakers working outside the diocese return a completed W-9 form.
  • Managed calendars, department payroll, travel arrangements, ordered office supplies and catered to requests as needed.
  • Screened large stream of official visitors, made travel arrangements, and drafted comprehensive response cables.
  • Provide guidance and/or assistance for the preparation and completion of travel arrangements and forms for staff.
  • Maintain SVP and VP calendar, travel arrangements, book meetings and events.

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12. Patient Care

high Demand
Here's how Patient Care is used in Office Specialist jobs:
  • Transcribed and prepared documents for department administration, patient care, and general correspondence.
  • Received 14 Power of One nominations given for outstanding patient care.
  • Coordinate admission, registration process and patient care plan.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Generated invoices, filed paperwork, entered expenses pertaining to ambulatory services, and scheduled patient care
  • Communicated confidentially with clinicians regarding patient care, and managed patient records manually and electronically.

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13. Bank Deposits

high Demand
Here's how Bank Deposits is used in Office Specialist jobs:
  • Prepared weekly bank deposits and processed accounts receivable, maintained accurate financial reports.
  • Recorded daily cash sales; reconciled cash registers; made daily bank deposits; audited all lay-a-way accounts and movie rentals.
  • Balanced all registers and safe daily, made daily bank deposits, ordered any needed cash and replenished daily register requirements.
  • Managed and organized billing, credit and collections, court filing, bank deposits, records and inventory control.
  • Job duties included: Assisting patients with accounts, balancing cash drawer daily and handled all bank deposits.
  • Prepare bank deposits, bookkeeping which would include processing coupons, checks, currency and coins.
  • Counted all cash drawers, made bank deposits, and audited sales to ensure accuracy.
  • Open and close the store, which included counting cash drawers and making bank deposits.
  • Performed accounting functions such as cash summary balancing, bank deposits and accounts payable.
  • Receive all monies from staff and students and prepare bank deposits for pick up.
  • Reconcile cash registers to prepare bank deposits and insure adequate change supply.
  • Prepare bank deposits including:Cash: WIC; Store Charges etc.
  • Counted and prepared money for the store and organized bank deposits.
  • Prepared bank deposits, balanced out for end of month processes.
  • Counted down register drawers, and preparing daily bank deposits.
  • Processed daily sales, bank deposits, filling, data entry
  • Complete daily bank deposits and balance store funds in vault.
  • Recorded and prepared all retail checks for bank deposits.
  • Prepared bank deposits, paid vendors, prepared reports.
  • Prepare and send bank deposits, cash and checks.

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14. Telephone Calls

high Demand
Here's how Telephone Calls is used in Office Specialist jobs:
  • Answer incoming telephone calls for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
  • Provide office management duties pertaining to receiving and screening incoming telephone calls and routing to appropriate staff and/or take messages.
  • Answered and screened telephone calls for all office staff, transcribed and relayed messages, forwarded calls to appropriate party.
  • Field telephone calls, receiving and directing taxpayers, word processing, creating spreadsheets and presentations, and filing.
  • Screened and routed telephone calls and e-mails from employees and community regarding school activities, functions, and operations.
  • Answer telephone calls, direct clients to their proper destinations and write proposals for members of a board.
  • Answer and transfer large volume of incoming and internal telephone calls, overhead paging, and relaying messages.
  • Process incoming and out-going mail, filing, faxing, copying, route telephone calls as needed.
  • Answer busy telephone lines and transfer telephone calls to appropriate staff in a friendly and professional manner.
  • Perform general office tasks; serve as initial contact person at agency via incoming telephone calls.
  • Answer incoming telephone calls, take messages when needed, and screen calls for Director.
  • Provide customer service at public counter and telephone calls * Assist in bilingual community outreach projects
  • Make and receive all telephone calls as well as receive visitors to the immediate supervisor.
  • Answer all incoming telephone calls and questions or transfer telephone calls to the appropriate teacher/principal/department.
  • Answered telephone calls and took messages and screened calls on a daily basis.
  • Received and screened and referred Telephone calls to appropriate staff or chapter officials.
  • Greet visitors, answer telephone calls and direct them to their appropriate department.
  • Answer and route incoming telephone calls and walk in traffic as necessary.
  • Keep an updated record of all interpreter telephone calls for clinical services.
  • Screened telephone calls and took messages according to the chapter's policies.

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15. Staff Members

average Demand
Here's how Staff Members is used in Office Specialist jobs:
  • Developed train-the-trainer programs synchronizing knowledge among existing and incoming VA contracted work-studies and staff members.
  • Support over 150 staff members generating a collaborative, enthusiastic, and energetic environment.
  • Communicate with other departments directing questions and information to appropriate staff members.
  • Provided clerical and administrative support to staff members.
  • Trained and supervised new/temporary staff members.
  • Assist Director, Operations and WTE Managers, as well as other staff members, in day-to-day and special projects.
  • Provided open and supportive communication to management, customers, patients, physicians, clinicians and other staff members.
  • Answered phone in a professionally helpful manner, transferred calls to appropriate staff members, took and delivered messages.
  • Scheduled meetings for Deputy Director and the Special Envoy to Burma; escorted visitors to staff members' offices.
  • Provide training to new staff members and also train the Clinical staff with use of our computer programs.
  • Managed staff members, Unload truck deliveries, scanned in/out merchandise, Faced merchandise, Kept store tidy.
  • Receive visitors/phone calls, and provide information or make referrals to other staff members, when appropriate.
  • Hire, train, supervise and evaluate the performance of four front office staff members.
  • Provided administrative and clerical support for Manager and other staff members of the training department.
  • Refer students needing in-depth assistance to staff members on afternoon drop-in or to other offices.
  • Cross-trained all staff members to assist in the effective diversity of the front office.
  • Manage up to 8 staff members, have open communication with over 25 families.
  • Set up and organize meetings for staff members and maintain calendar for various meetings.
  • Delegate, train, assist and direct other staff members to enhance department efficiency.
  • Directed customer service to parents, students, teachers, and staff members.

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16. Sort

average Demand
Here's how Sort is used in Office Specialist jobs:
  • Examined, categorized and sorted incoming documents via Gauss Imaging System and File-Surf database.
  • Sorted essential documents which contained archaeological clearances and survey plats.
  • Filed sorted and organized all company documents.
  • Make Copies, sort Files, Edit correspondence and other documents from notes or dictating machines, using computers or typewriters.
  • Sorted various Minnesota business filings, filed them into the appropriate categories and in the marked folders/drawers on a daily basis.
  • Perform general office duties such as typing, operating office machines, ordering supplies, receive payments and sorting mail.
  • Controlled inventory of gift items, including sorting of mail, processing of donations, and preparing bank deposits.
  • Prepared labels, envelopes, and essential forms for outgoing correspondence as well as collected and sorted incoming correspondence.
  • Completed payroll, AP, employee schedules, ordered supplies, received/sorted mail, and prepared/assisted new hire orientations.
  • Change price tags and clearance tickets, rearrange merchandise with appropriate signing, sort special handling and box defectives.
  • Open and sort daily medical and hospital paper claims into proper categories in preparation for scanning and imaging.
  • Coordinated scholarship process: organized, sorted, alphabetized, scanned, and entered data into computer drives.
  • Handled the stacking, sorting, and storage of raw materials in accordance with best practice storage methods.
  • Sorted and distributed incoming mail for up the 500 people, as well as processing all outgoing mail.
  • Collect, sort, prepare, post and distribute inbound and outbound mail including express delivery companies.
  • Scanned and prepped records, sorted and stamped incoming mail, Audited, closed, and filed records
  • Handled all administrative responsibilities consisting of: organizing, filing, sorting, mailing, and faxing.
  • Greeted and assisted visitors, sorted, delivered processed daily mail and Fed Ex and UPS shipments.
  • Gathered, sorted, and distributed interoffice mail for the departments in northern Orange County and maintain facility
  • Sorted and distributed mail, filed documents, printed checks, validated invoices, and data entry.

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17. Special Projects

average Demand
Here's how Special Projects is used in Office Specialist jobs:
  • Managed special projects including conversion of forensic case management files, public assistance intake documents, and food assistance replacement affidavits.
  • Provided administrative support for Operations; assisted Director and Senior Analyst with special projects.
  • Coordinated department events and participated in special projects with staff as directed.
  • Completed assigned tasks and special projects adhering to departmental policies and regulations.
  • Completed special projects for supervisor using WordPerfect.
  • Created, planned, and marketed special projects, such as Award Banquets for the Chancellor, student seminars, etc.
  • Perform difficult or complex accounting or detailed financial office support work and assist with special projects and other duties as required.
  • Perform special projects covering a range of confidential and highly sensitive issues ensure commitments are met and keep supervisor informed.
  • Developed Lease Task Force Charter for State Directors and responsible for numerous special projects as assigned by the Director.
  • Provided general clerical support for City Hall & City Officials, and managed several special projects with great success.
  • Organize high-volume workload, balance competing priorities, and ensure on-time completion of routine tasks and special projects.
  • Brief and provide status updates to senior managers and executives on diversity plan management and special projects.
  • Coordinated Special Projects, Food Shows, New Customer Introduction and Office Procedures to simply systems.
  • Planned and executed in-office social functions, perform special projects and other related duties when necessary.
  • Plan and manage corporate level special projects in order to enhance diversity and inclusion outcomes.
  • Performed special projects for office staff such as updating office of Iranian of Affairs website.
  • Served as backup to the department Office Manager and assist with special projects as assigned.
  • Created reports of results and grades to the department s director Special Projects:.
  • Monitor work log and make weekly reports to Pastor regarding progress on special projects.
  • Recorded meeting minutes, assisted Office Manager and Director with special projects as requested.

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18. Internet

average Demand
Here's how Internet is used in Office Specialist jobs:
  • Maintain calendar for two executives, scheduling meetings, travel, teleconferences, internet research and other administrative duties as requested.
  • Advised and educated students and parents on all Federal Title IV funding matters (by phone, Internet and in-person).
  • Lead website content manager to create and update web pages for City Council and City Manager's Office's internet site.
  • Access program from the internet to create, enter, categorize, index into the Archive system.
  • Use Word, Excel, Adobe, Access, PowerPoint, Outlook and several internet resources daily.
  • Assist in creating banners using Publisher 2010 using Internet Downloads, Paint, Picture Manager and Publisher.
  • Utilized Excel spreadsheets, conducted internet research, scanned floor plans for (commercial and homes).
  • Searched and assemble information as required from office files, documents and correspondence and the internet.
  • Scanned and indexed documents for placement on the Internet and scanned legal documents for court cases.
  • Used Microsoft Office 2010, Google Chrome and Internet Explorer 11 on a daily basis.
  • Acquire info on internet to interpret Oregon laws and other states laws to customers.
  • Engineered central office and network equipment to provide phone and Internet.
  • Revise Procedures/Forms, prepare and post to internal internet system.
  • Demonstrated proficiency with Microsoft Office, internet, and e-mail.
  • Assist in fulfillment of customer orders via internet sales.
  • Operate software, including database and internet functions.
  • Maintained sections Internet and SharePoint sites.
  • Used programs such as: Word, Excel, Outlook, PowerPoint, Internet Explorer, GIS.
  • Demonstrated skill in the use of MS Word, MS Excel, and the Internet.
  • Conducted internet market research of higher education organizations and compiled information into an Excel spreadsheet for budget purposes.

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19. Word Processing

average Demand
Here's how Word Processing is used in Office Specialist jobs:
  • Support included: phone routing/messages, creating word processing and excel reports and documents such as letters and labels, filing.
  • Supported technical word processing for Engineering staff through a wide variety of correspondence, documents, technical reports, and contracts.
  • Operated office equipment, such as voice mail messaging systems, fax machine and used word processing, Microsoft Office applications.
  • Operate and knowledge of computer software, word processing, database and spreadsheet applications, and office equipment.
  • Prepared and/or construct letters, memos, reports and other various type of correspondence using word processing equipment.
  • Operate standard office equipment to include word processing and data processing equipment, copiers, faxes, etc.
  • Create databases and generate reports using spreadsheets, databases, and word processing and presentation software.
  • Utilize word processing equipment, financial record keeping, payroll, and QuickBooks.
  • Acted as back-up for word processing secretary typing correspondence, forms, etc.
  • Compile information onto established formats such as databases, word processing programs.
  • Use word processing, spreadsheets, and database to input data.
  • Operate office equipment and use word processing, spreadsheet, etc.
  • Performed data entry, word processing, and generated documents.
  • Perform data entry and word processing functions.
  • Prepared and maintained correspondence, memoranda, and reports for Program Administrator and Clinicians using computerized word processing and spreadsheet programs.

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20. Clerical Support

average Demand
Here's how Clerical Support is used in Office Specialist jobs:
  • Provided overall administrative and clerical support needed to ensure excellent patient service for a medical office.
  • Provided administrative, accounting, and clerical support to Equipment Repair Supervisor.
  • Coordinate and participate in performing office/financial/clerical support for the registration office.
  • Provide clerical support for Collection Systems supervisor and Water Supervisor.
  • Provided general clerical support as needed and prepared routine correspondence.
  • Provide administrative and clerical support for the department/division managers.
  • Provided administrative and clerical support within a busy office.
  • Provided administrative and clerical support for supervisory staff.
  • Performed a variety of complex office/clerical support duties.
  • Provide administrative and clerical support for agency personnel.
  • Served as back-up for other employees who perform clerical support functions and as a floater, working at various assigned sites.
  • Provided clerical support by filing, helping staff with questions or concerns and assisting principal with daily issues in the office.
  • Provide basic office and general clerical support such as filing, faxing, proofreading and preparing material for mailing.
  • Provided administrative/clerical support for the Engineering Department, and as needed for the Health and Employee Services Department.
  • Provided administrative clerical support to the Program Supervisor II and direct support staff to continue the program operation.
  • Provide office and clerical support for the Housing and Choice Voucher program for Cincinnati Metropolitan Housing Authority.
  • Direct clerical support, preparing documents, taking notes, and posting necessary information for the public.
  • Provide clerical support to the Science and Engineering Division Office of VHCC and to all Division faculty.
  • Assisted District Forms Department with customers, filing orders and providing office and clerical support.
  • Provide all reception duties and clerical support as well as initial advising of non-admitted students.

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22. Computer System

average Demand
Here's how Computer System is used in Office Specialist jobs:
  • Maintain and report patient appointment accurately in the computer system to appropriate associates and administration.
  • Document complete patient/physician demographic, insurance, and medical information into computer systems.
  • Maintained and updated computer system databases and information boards.
  • Prepared and scanned documents into computer system.
  • Processed paper applications into the computer system.
  • Retrieved data information from computer systems.
  • Entered financial debits for utility bills, building permits and planning fees; applied data into appropriate Finance utility computer system.
  • Utilized agency resources to maintain and develop knowledge of computer systems to gather, compile and report information as required.
  • Input daily data into computer system, scan documents, process mail/faxes and distribute to appropriate areas or persons.
  • Opened the store, balanced all registers and safe, and entered all sales information into COSA computer system.
  • Balanced the daily cash and credit sales with computer system, prepared bank deposits and stocked all cash registers.
  • Maintained and updated computer system database to compile, store, and/or retrieve information to prepare various reports.
  • Used computer system to locate and verify clients address, print envelope labels and resend to clients.
  • Worked with our State liaison in keeping up to date with new state technology and computer systems.
  • Enter patient data into computer system, in addition to copying needed information for patient charts.
  • Maintained and updated computer system database to compile, store and/ or retrieve applicant information.
  • Input information extrapolate reports from the computer system relative to Housing Choice Voucher.
  • Assist in technical issues relating to computer systems, software, and hardware.
  • Operate the Ticketmaster computer system during business hours, events, and on sales
  • Maintained subject or numerical files in a standard equipment or computer system.

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23. Meeting Minutes

average Demand
Here's how Meeting Minutes is used in Office Specialist jobs:
  • Dictated and distributed meeting minutes for bi-monthly all-staff meetings.
  • Prepared agendas and other meeting materials, recorded meeting minutes for weekly and monthly meetings and committees.
  • Assisted office staff, prepared and verified memos and grants, transcribed meeting minutes for staff.
  • Prepared for and attended administrative staff and Juvenile Justice Committee meetings, transcribed meeting minutes.
  • Prepare, transcribe, compose, type, edit and distribute agendas and meeting minutes.
  • Performed daily receptionist duties; took meeting minutes, handled mass mailings and filing.
  • Prepared and maintained City contracts, all city council agendas, transcribed meeting minutes.
  • Attended 90% of meetings with my supervisor and maintained and distributed meeting minutes.
  • Distributed drafts, incorporated edits and distributed final meeting minutes to all attendees.
  • Maintained current files of all meeting minutes, agendas, and related material.
  • Proofread committee meeting minutes and assembled packets for the Board Office meetings.
  • Conducted weekly meetings with team members and took meeting minutes.
  • Scheduled, dictated meeting minutes for multiple groups.
  • Take meeting minutes of unit meetings.
  • Take meeting minutes for public meetings, commissioners meetings and the Regional Stormwater Program Group meeting with laptop computer.
  • Prepared meeting minutes Analyzed data to create and organize graphs, charts, and documents for publications and presentation.
  • Alternate meeting attendee, which involved taking meeting minutes and notes
  • Answer telephone and route to recipient Take meeting minutes, type and distribute Manage Personal Property Processing

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24. General Public

average Demand
Here's how General Public is used in Office Specialist jobs:
  • Oversee general operation of Administration Office; promote friendly and cooperative office environment and impression upon visitors and general public.
  • Maintained front office cash drawer interfacing with the general public purchasing documents and other publications.
  • Interact with general public to assist with the preparation of applications for resource eligibility.
  • Disseminated educational information to the general public traveling abroad and international.
  • Provided information and assistance to the general public, attorneys, victims of crime, and other Law and Justice Agencies.
  • Maintain confidentiality of all information gathered on behalf of the Housing Authority which is not otherwise available to the general public.
  • Assist in the general public on Jury Services such as receiving court issued Jury Summons through mail, fax or e-mail.
  • Provided reception service to clientele and the general public who walk-in requesting services or information about the agency and programs.
  • Answered all incoming calls for the department supervisors, staff, as well as answering calls from the general public.
  • Maintain a professional attitude when serving attorneys, legislators, judges, funeral directors, physicians and the general public.
  • Ensured up- to- date reference trails and providing materials and reliable resources to business owners and the general public.
  • Explained rules, laws and procedures to both licensees of the Board and to the general public.
  • Assisted the general public with the City of San Jose's Environmental and General Services.
  • Serve as liaison between attorneys, outside attorneys, court personnel and the general public.
  • Worked in the Resource Room helping the general public with their respective job search.
  • Explain procedures or forms to parties in case or to the general public.
  • Receive and respond to questions and complaints from general public and field employees.
  • Assisted general public with any questions via phone, email and in person.
  • Delivered customer-service focused support to senior staff, law-makers, and general public.
  • Greet, assist and/or direct clients, visitors and the general public.

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25. Monthly Reports

average Demand
Here's how Monthly Reports is used in Office Specialist jobs:
  • Managed a self-reporting relational database system, troubleshot any issues and generate daily and monthly reports.
  • Maintained departmental records and produced monthly reports for Director and Supervisors.
  • Prepared monthly reports and developed efficient tracking system for media evidence.
  • Typed Memos, letters, and monthly reports, updated billing information and performed other administrative duties requested by the Supervisors.
  • Work closely with Store Manager regarding daily, weekly and monthly reports regarding overage, shortages, missing or questionable transactions.
  • Produce monthly reports for corporate office in the following areas: expenses, new hire, payroll, terminations.
  • Inventory - Entering inventory data, keeping records, daily, weekly & monthly reports cycle counts.
  • Greet the public, processed monthly reports, graphs, manuals and specialized charts.
  • Compile monthly reports on housing, census, state surtax and building permits.
  • Generated weekly and monthly reports on sales tax, rent and cash activity.
  • Maintained spreadsheets using Excel functions to develop monthly reports for the department.
  • Prepare monthly reports on enrollment, budget, attendance and payments.
  • Prepare and maintain shipping records to ensure accuracy for monthly reports.
  • Tracked expenditures and submitted monthly reports to the corporate office.
  • Enter data into Excel to provide weekly and monthly reports.
  • Prepared monthly reports on office, maintenance and resident inventory.
  • Create presentations build expense, statistical, or monthly reports.
  • Balance monthly reports and clear errors if found.
  • Provide administration support to include monthly reports etc.
  • Prepared and Distributed daily, weekly, monthly reports utilizing multiple applications (Genesys, Excel, SAP etc.).

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26. High Volume

average Demand
Here's how High Volume is used in Office Specialist jobs:
  • Delivered exceptional customer service while scheduling a high volume of appointments via phone for radiology and special procedures.
  • Answered high volume of phone calls and assisted callers with inquiries or transferred to the appropriate department for additional assistance.
  • Performed a variety of clerical duties including answering high volume calls, faxed documents, collected and distributed incoming mail.
  • Completed high volume of accurate transactions including financial aid and third party vouchers, cash, checks and cards.
  • Used professional phone etiquette, handled high volume of outbound calls, scheduled calls and inbound applicant inquiries.
  • Screen and respond to a high volume of phone calls during times high profile political cases in Haiti.
  • Closed a high volume of large-scale orders into The Management Work Authority (TMA) work order system.
  • Managed high volume phone calls; answered and routed calls from busy 10-line switchboard.
  • Entered data for appointments, answered high volume calls and directed to appropriate party.
  • Processed high volumes of work order requests for city buildings/parks using INFOR software.
  • Handled high volume of correspondence and communication from public and contracted companies.
  • Handled high volume of incoming phone calls and client's complaints.
  • Perform all duties necessary in a high volume medical environment.
  • Processed high volume of applications, letters and correspondents.
  • Keypunched a high volume of trades.
  • Act as a receptionist to the public, respond to a high volume of inquiries Process payments, invoices and make deposits
  • Assisted with questions and inquiries regarding the functions of their Medi-Cal in a high volume environment.
  • Answer high volume of calls in the Clackamas County primary care office.
  • Answered a high volume of phone calls using multi-line phone system.

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27. HR

average Demand
Here's how HR is used in Office Specialist jobs:
  • Provided Cease and Desist communications to customers threatening to take legal action, successfully preventing potentially costly lawsuits.
  • Maintained classified and unclassified chronological and subject files and implemented an electronic filing system for our classified material.
  • Prepared travel authorizations, travel vouchers, and supplemental request for reimbursement incurred through the electronic travel system.
  • Assisted clinical supervisors and coordinator with filing, shredding, and organization of confidential documents.
  • Utilized available technology to implement STP where possible throughout the electronic trading environment.
  • Collected all necessary documentation and submitted request through the department s online database.
  • Maintain contact with students through written correspondence and utilizing outlook emailing system.
  • Provide coaching to fellow associates on opportunities for improvement revealed through auditing.
  • Created and maintained quality inventory listings online through marketplaces and storefronts.
  • Researched and cross-referenced data submitted through e-file portal to recalculate taxes.
  • Assisted harbor patrol officers with emergency and life threatening situations.
  • Team environment exceeded IBM expectations through exceptional quality and productivity.
  • Monitored performance of staff through internal quality and proficiency reviews.
  • Maintained the chapters filing system with color coded/chronological order system.
  • Managed internal emails and other administrative duties for three supervisors.
  • Streamline admission process through decreasing paperwork and increasing organization.
  • Developed and maintained chronological files and record retention plan.
  • Used chronological and numerical filing orders.
  • Assisted in the design and creation of fall/spring/summer class schedules publications and forms for the various satellite offices throughout the state.
  • Served as sole designated trainer for new personnel and provided support to new trainees through mentor, observation, and feedback.

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28. Office Staff

average Demand
Here's how Office Staff is used in Office Specialist jobs:
  • Communicated effectively with office staff to address cases of varying complexity.
  • Maintained and prepared time and attendance reports for SED, State Committee Members, District Directors, and State Office staff.
  • Communicate regularly with office staff, management and Medical Director the current data and/or office related issues to resolve immediate problems.
  • Train office staff to operate and maintain database system, including data entry, report generation, and data archives.
  • Provide high level service to customers, as well as assist in supporting the sales department and front office staff.
  • Performed budget administration duties and arranged travel in E2 Solutions for office staff and the Special Envoy to Burma.
  • Appointed office Safety monitor tracking updated material to keep continuity current and giving the office staff safety briefings monthly.
  • Maintain and circulate all distribution lists for Tax section, both field and central office staff.
  • Promoted Dayton Dental Specialties at each dentist office by speaking to Dentists and office staff.
  • Reviewed the work of the office staff, making corrections and adjusted priorities accordingly.
  • Ensured that the office staff were informed of new or revised procedures.
  • Served as a Spanish-speaking liaison between parents and the office staff.
  • Answered telephones greeted patients and assisted front office staff as needed.
  • Provided general support to the office staff and project team members.
  • Answered phones and took messages for physicians and office staff.
  • Generated daily reports for next day business for office staff.
  • Oriented and trained front office staff on operations and compliance.
  • Cross trained all office staff in transfer evaluation process.
  • Notified back office staff of walk-ins needing medical assessment.
  • Filled in for other front office staff as needed.

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29. Fax Machines

average Demand
Here's how Fax Machines is used in Office Specialist jobs:
  • Operated office equipment, such as fax machines, copiers, or phone systems and arranged for repairs when equipment malfunctioned.
  • Maintain office equipment including phones, 2-way radios, fax machines, printers, scanners, and computers.
  • Operate office machines: photocopiers, scanners, fax machines, and personal computers.
  • Operated office equipment: fax machines, scanners, copiers, or phone systems.
  • Maintained the Xerox machines and fax machines with paper daily.
  • Use of PC: Word & Excel; calculator, data entry skills, copier, and fax machines.
  • Created or maintained files in Excel.Operated other office equipment such as printers, copy machines, fax machines.
  • Use of office equipment: copiers, fax machines, computers, multi-line phone systems.
  • Perform clerical task Operate copier and fax machines Entry into database Set Appointments Receive and make phone calls to applicants regarding applications

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30. Suite

low Demand
Here's how Suite is used in Office Specialist jobs:
  • Skilled in a variety of modern office equipment, including computer and verbal/written communication and Microsoft Suite.
  • Created correspondence, reports, and informational documents utilizing Microsoft Office Suite.
  • Created database in ENABLE Software Suite to track payments for State Active Duty and developed reports for Comptroller's use.
  • Assisted E-ARMY U students with fulfilling their degree requirements by generating a degree plan that suited their educational needs.
  • Employed vast knowledge of computer specifications to match customers with the computer that best suited their individual need.
  • Used Microsoft Office and Adobe Suite programs to maximize efficiency and digital document filing.
  • Created, organized, and updated spreadsheets using MS Office suite especially Excel.
  • Logged bus-pass distribution; maintained department storage area; used MS Office Suite.
  • Offer advanced computer skills in MS Office Suite and other applications/systems
  • Completed tasks using Microsoft Office Suite.
  • Utilize software such as Microsoft Office Suite, Adobe Acrobat, Adobe Nitro PDF Reader.
  • Create and maintain numerous spreadsheets in Microsoft Excel and Corel Suite 8.

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31. Records Management

low Demand
Here's how Records Management is used in Office Specialist jobs:
  • General accounting functions including primary responsibility for accounts payable, travel reimbursements, student billing, deposits, and records management.
  • Maintain records management database systems and perform basic bookkeeping
  • Prepared and scanned documents, flied electronic and hard copy versions of documents, and performed records management data entry.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and correspondence).
  • Assisted the public in the front office lobby, answered phones, and assisted with records management.
  • Adhere to all policies and procedures in acting as the Records Management Coordinator.
  • Document control, records management, data entry, records imaging and distribution.
  • Enter traffic crash reports and citations into records management system.
  • Handle records management and schedule tracking.
  • Provide backup support to Records Management.
  • Led the records management project.

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32. Law Enforcement

low Demand
Here's how Law Enforcement is used in Office Specialist jobs:
  • Interact daily with other courthouse departments and law enforcement agencies requesting information.
  • Maintain professional relationships with 40+ Juvenile Counselors, office staff, attorneys, other government agencies, including law enforcement.
  • Worked with over 100 embassy agencies and local law enforcement to establish accurate emergency contact information for the EAP.
  • Front office receptionist duties included daily contact with the public and law enforcement officers within the Public Safety Department.
  • Forward teletypes to other law enforcement agencies to alert them a registered sexual offender is moving into their community.
  • Compose and mail out letters to other law enforcement agencies requesting final dispositions of criminal charges and/or convictions.
  • Recorded stats on all incoming court documents, number of services by Law Enforcement and Private Processors.
  • Advise local law enforcement agencies on exact interpretation of criminal and traffic related Oregon State Statutes.
  • Maintained court calendars for troopers, worked with other local law enforcement agencies and DA office.
  • Ordered supplies, dictation, dealt closely with all law enforcement agencies and state courts.
  • Perform police checks using Law Enforcement Data System (LEDS) for prison access.
  • Work directly with local law enforcement agencies to correct inconsistencies in arrest record data.
  • Provide legislative support and assist law enforcement during particular times during the year.
  • Provided and processed information to the public and law enforcement agencies.
  • Acquired certification in Law Enforcement Data Entry System (LEDS).
  • Assigned IA case numbers to correction and law enforcement supervisors.
  • Worked closely with other US and Texas law enforcement agencies.
  • Assisted office staff and law enforcement in performing their duties.
  • Processed civil paperwork and maintained law enforcementdatabase to make the reporting process more efficient.
  • Managed all International Narcotics and Law Enforcement (INL) trainings offered in Ghana, Botswana & New Mexico.

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33. Data Base

low Demand
Here's how Data Base is used in Office Specialist jobs:
  • Scheduled unemployment hearings using data base.
  • Maintained and tracked documentation of equipment records and follow up on all entries into DBS (Data Base System).
  • Created a data base of all survey and compiled into a presentation to be submitted to the funding committee.
  • Used a variety of software applications: Accounting, Spreadsheets, Data Base, Word Perfect, 10-key by touch
  • Assist in the processing of traffic collision reports, entry of reports into RMS and traffic data bases.
  • Use MS Office, Lotus Notes, and several Data Base Applications provided by the customer.
  • Maintained and processed return check data base; verified department deposits and performed account auditing.
  • Used computers for various applications, such as data base management or word processing.
  • Maintain all patient data collection & entered into a department's data base.
  • Maintained data base and inventory of laptop computers and maintained employee database.
  • Register and renew aircraft and pilot registration using an access data base.
  • Created local property zoning data base for CDM and internal use.
  • Processed daily bills and entered the into the data base.
  • Filed, retrieved and entered data into a data base.
  • Research computerized data base (OBIS & MOBIS).
  • Enter case file information into the data base.
  • Enter associate weekly schedules into a data base.
  • Enter test screening results into the data base.
  • Keep accurate data base of requested information.
  • Perform data entry in different data bases.

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34. Medicaid

low Demand
Here's how Medicaid is used in Office Specialist jobs:
  • Analyzed patient accounts to determine contractual underpayments/delayed reimbursement with Medicare, Medicaid and commercial contracts.
  • Directed case managers on the clarification of federal regulations and policies of Medicaid waiver.
  • Maintained and monitored computerized record systems to track cases for Medicaid approval.
  • Managed Medicare and Medicaid accounts.
  • Maintained insurance billings and authorizations, ICD9 billing, daily accounts receivable, collections and medicaid insurance claims processing.
  • Submitted, tracked, verified and documented Prior Authorizations required by Medicare, Medicaid and commercial insurance plans.
  • Resubmitted claims to NYS Medicaid that have either denied or pended in claims system.
  • Worked on Governmental Appeals of Medicare and Medicaid, and Commercial HMO's.
  • Research Medicaid eligibility with the use of the state system NC Tracks.
  • Manned phones, performed Medicaid audits, filed paperwork & surveys
  • Issued Food Stamp, Medicaid and TAFI benefits.
  • Called Medicaid to get authorizations for more visits.
  • Staff event planning, administrator of monthly calendar of events Maintain Master Resource Directory of area agencies accepting Medicaid.
  • Submit OASIS data in accordance with state and federal regulations Completes and facilitates Medicare/Medicaid certifications.
  • Completed Medicare crosover forms for Medicaid as needed,
  • Experience with Medicare, Medicaid, IPN, ACN, Tricare, Commercial, etc.
  • Assembled Medicaid packets for "Baby Your Baby" program.

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35. Confidential Information

low Demand
Here's how Confidential Information is used in Office Specialist jobs:
  • Worked in a position with highly confidential information and provides information to attorneys and law enforcement officers.
  • Manage confidential information and protects operation by keeping information confidential and secure.
  • Managed confidential information /situations with high degree of sensitivity and discretion.
  • Maintained company confidential information database with daily test, and reports.
  • Organized and accurately maintained filing systems of confidential information.
  • Filed confidential information on student Youth Build participants.
  • Managed large amounts of confidential information.
  • Process confidential information and documents.
  • Worked with confidential information daily.
  • Receive and document confidential information while handling a large volume of incoming calls.
  • Organize and file confidential information for human resources, process daily mail.
  • Maintain discretion at all time in the handling of confidential information.
  • Contacted outside sources for confidential information via email and/or phone.
  • Manage secure and confidential information.HIRING MANAGERUtilize basic procedural processing requirements for personnel actions using the University student personnel database.
  • Assist with duplication & handling of confidential information as appropriate from theConfidential Secretary/Region 5.
  • Maintained and prepared confidential information and criminal files -Performed clerical duties

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36. Special Events

low Demand
Here's how Special Events is used in Office Specialist jobs:
  • Managed vendor relationships and solicitation of donations for special events from local organizations.
  • Coordinated special events, travel arrangements and itineraries.
  • Support staff and departments in assigned project-based work, meetings and special events; assist with RFP process and bidders conferences.
  • Prepared and processed all incoming revenue from four community centers, special events, reservations and class registration in Rec-Ware.
  • Manage work events and job fairs with my organization skills and detail of special events, corporate agendas and itineraries.
  • Planned and conducted special events, conferences, meetings, and other projects in line with program mission.
  • Assisted in planning and organizing orientations, meetings, and large special events on a quarterly/yearly basis.
  • Served as Office Manager for the Navajo Nation Fair within the Special Events Section.
  • Provided the public with information on special events and guided them through application process.
  • Assisted with coordination and oversight of meetings, special events and projects.
  • Coordinated and worked special events sponsored by store and Builder Association.
  • Participated in the city's Special Events where needed.
  • Planned meetings and special events, scheduled travel arrangements.
  • Provide assistance on special events and projects.
  • Research special events and other local activities.
  • Created in-house advertising for special events.
  • Coordinated and setup for special events.
  • Assist in organizing special events.
  • Print signs for sales/special events.
  • Processed employee time cards Coordinated and planned special events including Grand Opening Event of a district office.

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37. Background Checks

low Demand
Here's how Background Checks is used in Office Specialist jobs:
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references
  • Performed credit/background checks on applicants/employees.
  • Run NCIC/DCI to do background checks, fingerprints, concealed gun permits and purchase permits, in all customer service transaction.
  • Processed paperwork for new employees or employee status changes, scheduled and conducted all background checks and drug test.
  • Perform LEDS (Law Enforcement Data System) background checks on potential visitors to prison for access to facility.
  • Utilize criminal justice system databases to establish background checks * Handle the daily functions of maintaining a heavy arraignment calendar
  • Prepared monthly invoices with accuracy, while also conducting background checks for new and existing PANY&NJ vendors.
  • Prepare interview documentation, schedule interviews, perform job offers, and conduct education and employment background checks.
  • Processed in new hires and set up for their medical, background checks and new employee orientation.
  • Staff Support -Conducting background checks, scheduling and reviewing of client testing, and other similar functions.
  • Ensured all new Embassy Guards were properly vetted through local police, Consular and Embassy background checks.
  • Inspected Home Care Worker applications and submitted applications to proper personnel and background checks to Salem.
  • Processed internal and public requests to obtain police records, incident reports, and background checks.
  • Provided Human Resources assistance (completed background checks, on-boarding processes, and screenings).
  • Administered drug tests, criminal background checks, and conducted interviews for job placement.
  • Conducted background checks with the Federal Bureau of Investigations on all new volunteers.
  • Perform LEDS (Law Enforcement Data System) background checks as requested.
  • Used accounting software to receipt customers or bill clients for background checks.
  • Processed mail, accessed and ran credit and background checks.
  • Completed required background checks for employees and foster families.

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38. Expense Reports

low Demand
Here's how Expense Reports is used in Office Specialist jobs:
  • Reviewed online requisitions for inventory control for research projects and travel advances and expense reports and processed as necessary.
  • Process Contractor invoices, expense reports and research department operations discrepancies.
  • Consolidate expense reports and audit coworkers' consolidated reports.
  • Arranged travel, coordinated calendars and administered expense reports
  • Prepared domestic and international travel expense reports, fund disbursement requests, and monthly credit card and project expense reconciliations.
  • Processed journal entries, expense reports reflecting supporting documentation and budget coding and month end closing reports.
  • Audited Expense Reports for the vice presidents, 40 direct reports and staff under them.
  • Arranged and completed travel requests, expense reports, and credit card reconciliation.
  • Assisted in preparation of budgets, expense reports, and payroll.
  • Prepared trip and expense reports in accordance with established procedures.
  • Prepared time and expense reports for the office staff.
  • Process expense reports for all executives and program managers.
  • Run monthly expense reports for the legal department.
  • Prepare and maintain annual budget and expense reports.
  • Prepared expense reports for team members.
  • Process expense reports upon return.
  • Processed expense reports for staff.
  • Generated weekly purchasing expense reports for 25+ faculty Managed travel plans and communications for business executives visiting as guest speakers
  • Review and correct as needed Expense Reports, Timesheets and Vehicle Reservations and allocations.
  • Prepare and audit timesheets and expense reports.

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39. Administrative Tasks

low Demand
Here's how Administrative Tasks is used in Office Specialist jobs:
  • Quality-focused Office Specialist committed to approaching administrative tasks with tenacity and attention to detail.
  • Performed wide variety of clerical and administrative tasks including payroll.
  • Assisted the Regional Security Officer with various administrative tasks such Time and Attendance, purchase of equipment, inventory and investigations.
  • Answered phone calls, made announcements, and performed administrative tasks such as filing, copying, and data entry.
  • Assist the Business Operations Manager with administrative tasks, including compiling and preparing reports; maintaining files and records.
  • Handled all routine administrative tasks for the office to include taking minutes at the weekly staff meetings.
  • Coordinated multifaceted administrative tasks and took the lead on resolving administrative issues that impact the office.
  • Performed a variety of administrative tasks for the Case Processing Manager.
  • Performed administrative tasks, including answering phones, filing & data entry
  • Assisted units within Assessor's Office with various administrative tasks.
  • Performed administrative tasks and record keeping duties as assigned.
  • Preformed various administrative tasks related to registering candidates for counseling certification using OTNet and MS Access, and scanning documents.
  • Prepared international tax returns Performed administrative tasks
  • Performed daily administrative tasks to support mission and objectives of Office of Legal Advisor of Legislation Foreign Assistants (L/LFA).
  • Handle medical administrative tasks like purchasing, scheduling, payroll, licensure and HIPAA compliance.

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40. Peoplesoft

low Demand
Here's how Peoplesoft is used in Office Specialist jobs:
  • Obtained financial reports on PeopleSoft database.
  • Used Access, PeopleSoft, and Paradox databases to maintain up to date records for each faculty member.
  • Inputted employee information into PeopleSoft to ensure new employee was paid on time and correct benefit package.
  • Contributed on behalf of Provost Office to a University Task Force implementing PeopleSoft.
  • Assisted in testing the upgrade of the Timekeeping module in PeopleSoft.
  • Maintain all personnel records on computer in PeopleSoft software.
  • Created purchase orders and obtained financial reports on PeopleSoft.
  • Use PeopleSoft, internet and Microsoft applications.
  • Entered information for healthcare benefits enrollment documents into PeopleSoft software.
  • Run daily event maintenance in Benefits Administration function of PeopleSoft.
  • Review and import employee timecards into Global Time Card System (PeopleSoft) to process payroll.
  • Experience in Peoplesoft and gained knowledge on how to utilize it more efficiently.
  • Experienced in human resources with payroll and benefits along with JTime and PeopleSoft.
  • Drafted contracts and conducted background checks Created policies and procedures for APEX/PeopleSoft

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41. Office Operations

low Demand
Here's how Office Operations is used in Office Specialist jobs:
  • Booked Airline travel/reserved hotel and car rentals/In charge of daily office operations/researched misplaced freight/worked directly with companies to find their lost freight
  • Coordinated, managed, and executed office operations in fast-paced, demanding environment supporting the Ambassador to Colombia.
  • Produced, published and distributed operational reports related to the security office operations.
  • Ensured office operations were properly running.
  • Prepared and completed all paperwork for new hires, conducted orientations on basic office operations, and proper procedures.
  • Stay abreast with all current policies and requirements pertaining to Badge Office operations.
  • Manage office operations and local staff member in support of the U.S.
  • Performed a wide variety of clerical tasks to support office operations.
  • Performed other office operations including mail run, scanning and copying.
  • Coordinate office operations, patient check out.
  • Provide ideas and feedback about office operations.
  • Streamlined office operations for marked productivity gains, creating highly accessible filing systems and detailed outlook database storing clients/vendors information.
  • Managed daily office operations and inside sales .

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42. Direct Calls

low Demand
Here's how Direct Calls is used in Office Specialist jobs:
  • Facilitate receptionist duties, answer telephones, direct calls, office errands and take and relay accurate messages.
  • Direct calls to appropriate staff or take messages as necessary.
  • Answer telephones, direct calls and take massages.
  • Answer customer queries and direct calls as needed.
  • Operate telephone equipment, such as multi-line systems, to provide assistance, take messages, and direct calls.
  • Answer telephones, and use multi-line phone system to direct calls to appropriate staff.
  • Answer multi-lines telephone and direct calls as appropriate.

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43. Quickbooks

low Demand
Here's how Quickbooks is used in Office Specialist jobs:
  • Provide Compacting Tribal Governments with oversight of financial and office management and other office management system including QuickBooks Accounting software.
  • Performed accounts payable, accounts receivable and checking account reconciliation utilizing QuickBooks.
  • Well versed in Microsoft Office, including Excel and Word, QuickBooks, FrontPage, Adobe, Illustrator and Word Press.
  • Assisted Treasurer with QuickBooks entries, deposits to bank, invoices, online payroll, payroll taxes, and financial reports.
  • Created receipts in QuickBooks, balanced and deposited daily cash, and produced affidavits.
  • Open and assign new client accounts in QuickBooks and the website for online ordering.
  • Introduced QuickBooks and used this for inventory, sales, and property management.
  • Created and sent out customized customer invoices using QuickBooks.
  • Received paid invoices and deposited checks in QuickBooks.
  • Maintain business sales and expense records in QuickBooks.
  • Managed accounts on QuickBooks Pro.
  • Filed and processed accounts payable/receivable for the office using Quickbooks.
  • Implemented Quickbooks Pro for accounting purposes.
  • Process invoice, check request, and expensedisbursement through Quickbooks software.
  • Intuit QuickBooks - Grade Earned: A Given By: Bellevue College Course Description: Advanced use of QuickBooks.

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44. Daily Operations

low Demand
Here's how Daily Operations is used in Office Specialist jobs:
  • Analyzed all aspects of daily operations and implemented changes as needed to ensure effective and efficient internal operations.
  • Prepare documents and correspondence, communicating with internal and external clients to ensure smooth daily operations.
  • Participated in the opening and handling of all administration for daily operations.
  • Assist Manager with supervision of daily operations of Photocopy Center.
  • Assist in the daily operations of the plant with data entry, filing, copying, and record keeping.
  • Balance all registers, deposits, and cash order for the daily operations of the store.
  • Hired, trained, and supervised a team of 4 recreation leaders who ran daily operations.
  • File Maintenance, faxes, and preparation in daily operations in conjunction with normal tasks.
  • Oversee the daily operations of 7 non-clinical administrative employees and 4 clinical support staff employees.
  • Assisted the Chapter Community Services Coordinator by managing the daily operations of the Chapter.
  • Contributed to the daily operations of Internal Medicine, and Geriatric clinic.
  • Conducted daily operations as a receptionist, in health care office setting.
  • Executed daily operations of front desk for a student counseling center.
  • Managed employees and the daily operations of ABA Turkmenistan field office.
  • Maintain the integrity of the daily operations of the office.
  • Manage a multitude of tasks contributing to the daily operations.
  • Executed daily operations of a human resource office.
  • Prepare bank deposits and cash for daily operations.
  • Lead for 3 years the front end of the store along with daily operations..
  • helped conduct daily operations of the chapter house, answered in-coming phone calls

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45. Medical Records

low Demand
Here's how Medical Records is used in Office Specialist jobs:
  • Managed and maintained patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Compiled and maintained patients' medical records while protecting their security, to ensure confidentiality is maintained.
  • Requested client records from current and past providers and input information into electronic medical records system.
  • Maintain and report patient appointments accurately in the computer system and electronic medical records program.
  • Assisted in implementation of electronic medical records, including training and supervision.
  • Ordered medical records ensuring timely delivery to the requesting Case Manager.
  • Retrieved medical records related to correspondence, telephone calls and appointments.
  • Prepare all medical records for emergency transfers to another facility.
  • Send appropriate medical records to appropriate agencies and/or personnel.
  • Prepared the medical chart and retrieved necessary medical records.
  • Maintained medical records, technical library and correspondence.
  • Maintain confidentiality of all patient medical records.
  • Organized and categorized patients medical records.
  • Managed Medical records and documents, operated software to process and organize patient office visits, fee tickets, and balances.
  • Request medical records, schedule new & follow-up appointments, assist in clinic inventory and restock medical and office supplies.
  • Screened all medical records and insurance information for every potential candidate in preparation to be sent to the reviewing Physician.
  • Administered opening/closing procedures; assisted in creating, recruiting and training procedures for new employees in Medical Records.
  • Completed the registration process by verifying insurance, creating and attaching referrals, and scan outside medical records.
  • Fax orders, scan in medical records and copy any necessary documents for the providers and MA's.
  • Archive medical records on a computerized imaging system (scan, index, and retrieve documents).

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46. EMR

low Demand
Here's how EMR is used in Office Specialist jobs:
  • Retrieve and analyze data for both new and established patients through the Epic EMR system.
  • Assisted with scanning old patient records into EMR, other duties assigned.
  • Helped with front desk daily protocol for new EHR/EMR procedures.
  • Provided registration and scheduling services using EPIC EMR system.
  • Collected demographic information and entered into EPIC EMR.
  • Worked with RIS, Medinformatix, MIM, PACS, Onco EMR.
  • Utilize NextGen, eClinical, EMR, Authorize.Net, Navicure and BDS programs.

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47. Client Information

low Demand
Here's how Client Information is used in Office Specialist jobs:
  • Enter personal client information into database.
  • Created and distributed a monthly newsletter, managed a database used to track client information, records, and program participation.
  • Checked local and state databases for case and client information, and collected and distributed related paperwork and information.
  • Use numerous state and federal systems to update and modify client information in delivering client files for investigations.
  • Maintained and updated database such as mailing lists, contact lists and client information.
  • Input and retrieve client information from two computer systems, Maintain reception area.
  • Updated client information, data entry, assisted administrative specialists with projects.
  • Created and maintained child services database to track client information and outcomes.
  • Prepare, sort and file new client information when we receive them.
  • Gather comprehensive client information to maintain the accuracy of the entire process.
  • Entered client information into the database, scheduled appointments for 5 departments.
  • Input client information into a database using an automated system.
  • Answer phone calls and take client information over the phone.
  • Maintained client information and files both electronically and on paper.
  • Relayed client information to Therapist and outside sources as needed.
  • Assist with incoming calls in the client information line.
  • Filed client information according to state policy and procedure.
  • Maintained the office database of policies and client information.
  • Look up client information in the computer.
  • Utilized Cal-Win, Kofax and IDM (data management software) for tracking client information and data storage.

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48. Student Workers

low Demand
Here's how Student Workers is used in Office Specialist jobs:
  • Supervised 10 student workers daily and coordinated the preparation of alternative formats of materials.
  • Maintained payroll database for student workers and defined essential components of site functionality.
  • Hired and supervised student workers at satellite locations.
  • Provided supervision on facility and to student workers.
  • Trained new student workers for the satellite MU office and assist manager with hiring, training, scheduling and disciplining students.
  • Supervised two student workers on the Benton County High School Career Convention website development and the student schedule builder.
  • Hired, trained, and coordinated activities for student workers and Evening Testing Supervisor.
  • Supervised and trained all student workers assigned to the front office staff.
  • Trained, supervised, and delegated duties to student workers.
  • Supervised three student workers and one graduate assistant.
  • Train and supervise student workers.
  • Supervised student workers with the coordination of a bowl-a-thon to raise funds for the program.
  • Helped to manage student groups and student workers in the Pamplin Undergraduate Programs Office.
  • Supervised student workers * Assist students and Disability Access Consultants with daily tasks.
  • Supervised student workers, and part time faculty.

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49. Student Records

low Demand
Here's how Student Records is used in Office Specialist jobs:
  • Identify, evaluate, collect information, recommend and implement system procedures to ensure confidentiality of patient information and student records.
  • Handled student records with complete confidentiality.
  • Maintained confidentiality regarding student records.
  • Maintain assigned files, logs, reports and performs student records and registration services as assigned.
  • Maintain paper and electronic student records, perform data entry, and prepare reports.
  • Organized supply orders and maintained student records for teachers serving hearing impaired students.
  • Managed sensitive student records with a case load of 100 students daily.
  • Acted as liaison with department staff who process student records.
  • Maintain and organize student records for the work experience program.
  • Produce, organize and file student records as appropriate.
  • Collect information pertinent to student records for each semester.
  • Maintained all student records for the department.
  • Processed changes to student records (grades, names, etc).

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50. Hipaa

low Demand
Here's how Hipaa is used in Office Specialist jobs:
  • Assisted in processing patient referrals Consistently followed HIPAA guidelines and safety rules.
  • Use of HIPAA, CMS, and WA State PHI regulations to handle and disclose patient information.
  • Handled and maintained confidential documents in accordance with HIPAA and FERPA regulations.
  • Communicated HIPAA compliance to staff, field and outside agencies.
  • Follow strict HIPAA laws to keep patient information confidential.
  • Performed duties while complying with all HIPAA guidelines.
  • Format policies and reports (eg: Data Practices, Capital Improvement, Affirmative Action, HIPAA).

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20 Most Common Skill for an Office Specialist

Office Supplies17.8%
Customer Service17.3%
Data Entry10%
Financial Statements8%
Phone Calls6.8%
Front Desk5.4%
Scheduling Appointments4.9%
Insurance Companies3.2%

Typical Skill-Sets Required For An Office Specialist

RankSkillPercentage of ResumesPercentage
1
1
Office Supplies
Office Supplies
13.6%
13.6%
2
2
Customer Service
Customer Service
13.2%
13.2%
3
3
Data Entry
Data Entry
7.7%
7.7%
4
4
Financial Statements
Financial Statements
6.1%
6.1%
5
5
Phone Calls
Phone Calls
5.2%
5.2%
6
6
Front Desk
Front Desk
4.2%
4.2%
7
7
Scheduling Appointments
Scheduling Appointments
3.7%
3.7%
8
8
Insurance Companies
Insurance Companies
2.5%
2.5%
9
9
Powerpoint
Powerpoint
2.3%
2.3%
10
10
Appropriate Person
Appropriate Person
1.9%
1.9%
11
11
Travel Arrangements
Travel Arrangements
1.9%
1.9%
12
12
Patient Care
Patient Care
1.8%
1.8%
13
13
Bank Deposits
Bank Deposits
1.8%
1.8%
14
14
Telephone Calls
Telephone Calls
1.8%
1.8%
15
15
Staff Members
Staff Members
1.7%
1.7%
16
16
Sort
Sort
1.7%
1.7%
17
17
Special Projects
Special Projects
1.4%
1.4%
18
18
Internet
Internet
1.3%
1.3%
19
19
Word Processing
Word Processing
1.3%
1.3%
20
20
Clerical Support
Clerical Support
1.3%
1.3%
21
21
Legal Documents
Legal Documents
1.2%
1.2%
22
22
Computer System
Computer System
1.2%
1.2%
23
23
Meeting Minutes
Meeting Minutes
1.1%
1.1%
24
24
General Public
General Public
1.1%
1.1%
25
25
Monthly Reports
Monthly Reports
1%
1%
26
26
High Volume
High Volume
1%
1%
27
27
HR
HR
1%
1%
28
28
Office Staff
Office Staff
1%
1%
29
29
Fax Machines
Fax Machines
0.9%
0.9%
30
30
Suite
Suite
0.9%
0.9%
31
31
Records Management
Records Management
0.9%
0.9%
32
32
Law Enforcement
Law Enforcement
0.9%
0.9%
33
33
Data Base
Data Base
0.8%
0.8%
34
34
Medicaid
Medicaid
0.8%
0.8%
35
35
Confidential Information
Confidential Information
0.8%
0.8%
36
36
Special Events
Special Events
0.8%
0.8%
37
37
Background Checks
Background Checks
0.8%
0.8%
38
38
Expense Reports
Expense Reports
0.7%
0.7%
39
39
Administrative Tasks
Administrative Tasks
0.6%
0.6%
40
40
Peoplesoft
Peoplesoft
0.6%
0.6%
41
41
Office Operations
Office Operations
0.6%
0.6%
42
42
Direct Calls
Direct Calls
0.6%
0.6%
43
43
Quickbooks
Quickbooks
0.6%
0.6%
44
44
Daily Operations
Daily Operations
0.6%
0.6%
45
45
Medical Records
Medical Records
0.6%
0.6%
46
46
EMR
EMR
0.6%
0.6%
47
47
Client Information
Client Information
0.5%
0.5%
48
48
Student Workers
Student Workers
0.5%
0.5%
49
49
Student Records
Student Records
0.5%
0.5%
50
50
Hipaa
Hipaa
0.5%
0.5%

39,088 Office Specialist Jobs

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