Office supervisor job description

The Office Supervisor will be responsible for the supervision of a section of the staff and assist the Office Manager as assigned.

General supervision of staff to include hiring, performance management, timesheet approval and employee requests and complaints. Responsible for evaluating and resolving employee issues and other work-related issues.
Cover office operations when needed. Create monthly work schedule for employees and manages all employee leave requests. Personnel record maintenance. Schedule and conduct regular staff meetings to keep staff apprised of activities, decisions. Assists with staff training and development to ensure effective performance and promote engagement. Responsible for staff engagement through assessment and action plan implementation to promote highly engaged teams. Manage employee mandatory competencies (OSHA, blood borne pathogens, CLIA/COLA, etc.) Charge entry and work queue resolution if applicable Responds to billing and coding requests for additional information Assist in preparation of yearly budget Oversight of Petty Cash, Change Fund, timely bank deposits, and reconciliation monthly if applicable Responsible for supply ordering, setting and maintenance par levels, inventory control and cost containment Processes vendor invoices for Accounts Payable process and process check requests Maintenance of appointment schedule templates, updates and revisions based on physician preference Support practice operations with a focus on Lean principles and implementation of best practices Enter and maintain physician schedule monthly to accommodate patient demand for appointments Assist with maintenance and training of office, laboratory and medical equipment Respond to patient requests and complaints. Document in EMR and other required processes. Assist with creation and maintenance of policies and procedures Responsible for establishing and participating in CPG and Corporate goals Schedule and conduct regular staff meetings Maintain applicable records according to retention guidelines (UVA/UPG, HIPAA, CLIA/COLA, etc.) Liaison between practice and institutional resources Attend meetings as required Other duties as requested by management


MINIMUM REQUIREMENTS

Education: High School Diploma or GED
Experience: 2 years related experience in the health care industry. Supervisory experience preferred. Working knowledge CPT and ICD-9 coding. Knowledge of third-party payer reimbursement policies and procedures.
Licensure: None

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.


COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Office Supervisor - (2200035F) Description
Facility Profile

TGH is the area's only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children's Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region's leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Job Summary

Under administrative supervision, follows established policies, procedures, and professional guidelines, responsible for managing the daily activities and operations of the Physician Services. Establishes and maintains standards of patient care and staff performance to ensure continuous quality improvement in services delivered. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Healthcare. Interviews, hires, schedules work and evaluates the performance of employees supervised.

Qualifications Required Skills

High School Diploma or equivalent and at least three (3) years of supervisory experience in a healthcare setting OR AA/AS degree in business, healthcare or related field, and at least one (1) year of supervisory experience.
Experience in a healthcare setting strongly preferred. Bachelor's degree preferred.
Internal applicants with an AA/AS degree or higher, currently working within the Physician Services Division, may substitute six months of on-the-job office supervisor training for the one (1) year supervisory requirement.

Primary Location: TampaWork Locations: University Professional Center 3500 E. Fletcher Ave Tampa 33613Job: AmbulatoryOrganization: USFTGPSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobShift Hours: 8am-4:30pmJob Posting: Oct 11, 2022, 5:30:56 PM

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

This position reports to the CNM. This position serves as a resource for other employees. May communicate instructions, do intermediate scheduling, audit charts for billing, posting schedules and inspecting work. . Finalizes the OR schedule daily and distributes it. Completes payroll entry. Does not hire, fire, discipline, promote, demote, transfer, or appraise, but may be consulted by higher management in these areas. Tracks daily staffing needs to ensure adequate coverage for the SDSC

Minimum Qualifications:

High School or GED (Required)
Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc. ). Excellent communication skills. Ability to prioritize multiple tasks. 1 2 yrs. related Experience as Team Leader or supervisor with 6 yrs. progressive, related Experience , preferably in a medical setting.

Work Shift:
Day

Scheduled Weekly Hours :
40

Department
GMC Hospitalists

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment