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  • Front Office Manager

    Accor North America, Inc. 3.8company rating

    Office supervisor job in Washington, DC

    What you will be doing:Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service stand Office Manager, Operations Manager, Manager, Office, Business Services
    $66k-87k yearly est. 3d ago
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  • Work from Home - Full Time - Data Entry - $45 per hour

    GL Inc. 4.1company rating

    Remote office supervisor job

    We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
    $32k-46k yearly est. 60d+ ago
  • Front Office Manager

    Accorhotel

    Office supervisor job in Washington, DC

    "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury. With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings. Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum Job Description What you will be doing: Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas Consistently offer professional, friendly and engaging service Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front Office Managers in accordance to productivity guidelines Assist with bi-weekly payroll Participate and lead the hotel upgrade program Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation Train Front Office Ambassadors and Assistant Front Office Managers in all front office aspects Assist guests regarding hotel facilities in an informative and helpful way Assist and follow up with any guest inconvenience Review processes and procedures, looking for area of opportunity and putting in place improvement plan Work with Rooms Operations Manager on action plan to increase employee engagement Follow departmental policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous leadership experience in a similar role required A minimum of two year's Front Office management system required Highly responsible and reliable University/College degree in a related discipline preferred Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of the Position (include but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, ramps Additional Information Your team and working environment: Opportunity to work with a diverse group, representative of over 20 countries worldwide Experienced group of individuals to train and hone innate skills and abilities Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
    $68k-78k yearly 3d ago
  • TPC - Senior Office Administrator

    Blue Force 3.9company rating

    Office supervisor job in Washington, DC

    BlueForce, Inc. is seeking Senior Office Administrators to provide professional services and subject matter expertise CONUS and OCONUS in support of the US Department of State (DoS) Bureau of International Narcotics and Law Enforcement Affairs (INL) Program. If you want to be considered for this opportunity, please apply to the labor category that best matches your profile and expertise. Our recruiting team will be happy to contact you and keep you informed of this upcoming project. Job opportunities, duties, responsibilities, and qualifications are subject to change based on specific task orders that will be published in upcoming months Duties and Responsibilities: Generally supports the Deputy Executive Director level or higher. Prepares / reviews correspondence, reports, and other documents while ensuring correct grammar, punctuation, and in accordance with established procedures/regulations. Schedules meetings, appointments, and conferences (sometimes large scale in nature) in accordance; remind attendees of scheduled events to ensure prompt and timely attendance; reschedule appointments when it is clear not all commitments can be made or contact other personnel to attend meetings in lieu of the supervisor, when necessary. Receives visitors, phone calls, and mail requests; determines nature of request/urgency and answers or refers to the appropriate person; follow up as needed. Reads incoming publications, regulations, and directives that may be important to the activities of the staff; refers those of importance or interest to appropriate individuals; receives requests for information and ensures information is assembled within the specified time period. Tracks and completes time and attendance requirements. Makes travel arrangements and prepares travel orders and vouchers in accordance to the preferences of the traveler and in accordance to Federal regulations; notifies organizations to be visited; keeps in touch with staff in route. Researches information that is difficult to obtain, compiles data, makes preliminary analysis for the supervisor or other staff officers as appropriate. Maintains files and records accurately through spreadsheets, charts, graphs, etc. Aids in requisitioning office supplies, printing support, and related materials.
    $45k-59k yearly est. 3d ago
  • Data Entry Product Support - No Experience

    Glocpa

    Remote office supervisor job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $24k-36k yearly est. 60d+ ago
  • Assistant Front Office Manager

    Arlo Hotels 3.6company rating

    Office supervisor job in Washington, DC

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more... This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Benefits Medical, Dental, Vision 401K - after one year Tuition Reimbursement Responsibilities Always treat guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Supervises the Front Office Department - Lobby Hosts. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Hotels values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts. Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts performance reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same day rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Education * Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Hospitality Diploma or Degree preferred. Minimum 2 - 3 years in a management position. Hospitality or customer service. Opera experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $49k-66k yearly est. 3d ago
  • Assistant Office Manager

    Tag-The Aspen Group

    Office supervisor job in Frederick, MD

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $18 - $23 / Hour PLUS 2 Potential Incentive Opportunities -Report Card Bonus - Up to $300/ month -Quarterly bonus At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail oriented
    $18-23 hourly 3d ago
  • IAD PASSENGER SERVICES SUPERVISOR (H)

    ABM Industries 4.2company rating

    Office supervisor job in Dulles Town Center, VA

    Supervisor- Wheelchair Services We are looking for a skilled and experienced Supervisor to lead our Wheelchair Services team in the aviation industry. In this role, you'll be in charge of making sure our services run smoothly, safely, and efficiently while also helping the business grow. You'll manage daily operations, lead staff, and work with others across the company to ensure top-level service for all passengers. Main Responsibilities: · Lead and manage the daily operations of the Wheelchair Services team. · Make sure all services meet safety rules, airline standards, and company policies. · Monitor performance, solve problems, and improve how things are done. · Manage team schedules, staffing needs, and workflow to ensure smooth service delivery. · Train, coach, and support team members to meet high customer service standards. · Track performance and financial results, helping the division stay on budget. · Build strong working relationships with airline partners, airport staff, and other teams. · Stay up to date with industry trends, changes in regulations, and customer needs. · Help plan for future growth by improving services and finding new opportunities. · Represent the team at meetings, events, and with external partners. Qualifications: · High school diploma or equivalent work experience. · Experience as a supervisor or team leader (aviation or transportation a plus). · Strong knowledge of safety procedures and service standards. · Proficient in the English language · Excellent leadership, communication, and organizational skills. · Experience with managing people, schedules, and budgets. · Able to work well with different departments and leadership levels. · Comfortable working in a fast-paced, changing environment. · Must be able to successfully obtain and maintain a SIDA badge. Preferred (But Not Required): · Background in aviation, customer service, or airport operations. · Experience with planning and business development. · Knowledge of aviation technology and wheelchair service systems. · Bilingual - especially Spanish or other common airport languages. Work Environment: · May require early, late, or weekend hours depending on business needs. REQNUMBER: 140740 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $33k-41k yearly est. 3d ago
  • Park Service Managerial Supervisor

    Six Flags Over Texas 4.1company rating

    Office supervisor job in Arlington, VA

    Responsible for assisting the Operations Leadership Team in providing leadership within an assigned area, to ensure delivery of a world class entertainment experience to our guests through "Friendly, Clean, Fast, Safe Service." This position is a Part-Time position that will offer up to 29 hours a week based on operational need with a payrate of $19/hour. Responsibilities: The purpose of the Supervisor is to provide direct leadership and supervision to the Park Services Staff, ensuring departmental and park goals are achieved. This position is accountable for delivering a superior Guest experience, while enforcing all park policies and procedures Qualifications: Required Skills and Qualifications: · Minimum one to two years leadership experience · Self-motivated, hands-on leadership style, with the ability to motivate others · Ability to maintain a professional appearance and attitude at all times · Excellent administrative skills, including organization and time management · Strong communication and presentation skills, both written and oral · Computer knowledge, including Microsoft Word, Excel, and Outlook required with wiliness to learn more, including Optim8 · Must be able to work flexible shifts and extended hours when needed, including evenings/weekends/holidays · Must be available to report to duty as needed with limited advance notice · Must be able to work well with departments outside of Operations
    $19 hourly 2d ago
  • Office Manager

    Keller Williams Capital Properties 4.2company rating

    Office supervisor job in Washington, DC

    Are you a proactive, detail-obsessed professional who thrives on keeping a fast-paced executive focused, on time, and operating at peak productivity? We're looking for an elite Office Manager to support our dynamic, high-growth real estate brokerage offices in DC and Montgomery County. What You'll Do: Be the lead support on the ground in the office! Coordinate meetings with organizational stakeholders Help coordinate, communicate, and execute impactful events and trainings Leverage social media to tell the stories of success across the organization Communicate across teams and externally on behalf of the President Support operations and reporting for listings, contracts, and expense tracking Who You Are: Master of calendar management, communication, and follow-through Strong social media and writing skills Organized, intuitive, and highly discreet Tech-savvy with Google Workspace, project management tools, and CRM platforms Thrive under pressure and love helping visionary leaders stay grounded Why Join Us? We're building something special-high growth and deep impact. You'll be at the heart of the action, working alongside leadership and helping shape the next chapter of our brokerage's growth.
    $109k-143k yearly est. 9d ago
  • Office Manager

    Howard Community College 4.1company rating

    Office supervisor job in Columbia, MD

    Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here! Position Title Office Manager FLSA Exempt FT/PT Full Time Hours Per Week 37.5 Work Schedule Monday-Friday Grade 12 Compensation Range $54,531-71,640 Summary Responsible for supervising full-time and part-time divisional support specialists and providing administrative support to all full-time and part-time faculty and divisional leadership. Serves as the executive administrative assistant to the Dean, providing calendar management, budget management, and event and project management support. Also, serves as a liaison between the divisions, Teaching and Learning Services, and the campus community, including employees and students, to support divisional workflow and information tracking management. Manages and implements current processes while evaluating and collaborating with divisional leads on new procedures and objectives. Essential Role Responsibilities Workflow and Information Tracking Management * Initiates Team Dynamix processes for Division. * Collaborates with the Teaching and Learning Services areas, Teaching and Learning Operations (TLO), AVPTL Program Manager, and AVPTL Executive Assistant, facilitating communication regarding updates to/changes surrounding scheduling, ad astra, and faculty staffing/additional assignment/contract processes. * Collaborates with the Academic Programs Support Manager to facilitate communication for divisional events regarding request for participation of the office of the AVPTL, PEVP and OFTP. * In collaboration with division leadership, develops, maintains/updates, and communicates divisional standard organizational processes. * In collaboration with Dean and TLO, send out needed office communication to the division faculty at key points in semester. * Facilitates T&L office move processes with AVPTL Program Manager and other stakeholders. * Generate reports for department heads/deans from Colleague (ex: faculty workload, schedule, placements) or other. * Oversee and maintain division specific spaces and/or classrooms/labs utilized by faculty and staff. * Works with facilities/IT on needed building related issues * In collaboration with Division Leadership, coordinate division-specific in-person and virtual event planning. * Oversees the workflow and processing of interdepartmental college forms, requests, and inquiries. * Oversees the processing of course/section petitions and waivers in Colleague. * Cross trains and performs tasks, as needed. Dean Support * Coordinates logistics for internal and external meetings including sending calendar invitations and scheduling rooms/locations. * Prepares meeting materials such as agendas, organizes and distributes agendas, takes/edits notes/minutes, and briefings; supports scheduling for the Deans' meetings, and divisional events and trips. * Manages, collects, and organizes documents requiring Dean's approval (e.g., Promotion, Sabbaticals, MAPs), including managing the dean's electronic signature as needed. Follows up on deadlines and needed approvals. * Support the monthly creation and distribution of division newsletter by collecting information, sending out notices, etc. Budget Management * Support budget development cycle. * Monitoring and tracking budgets. * Support grant management as needed. * Managing approvals, reimbursements, POs, etc. within division and supporting departments. * Managing closeout processes. * Communicating about budget processes and issues. * Oversee and approve division purchasing in collaboration with division leadership, and as needed, departmental purchasing. * Submits/facilitates reimbursements for Dean MISCELLANEOUS * Ability to maintain strict confidentiality and handle sensitive information with discretion. * Excellent writing skills: the ability to draft and edit high-quality written materials and correspondence. * Exceptional verbal communication skills: the ability to exercise high diplomacy, collaboration, and problem solving. * Outstanding interpersonal skills: the ability to interact with diverse internal and external constituents diplomatically; ability to collaborate effectively * Perform other duties as assigned. SUPERVISION * Support Specialists: Full-time and Part-time Minimum Education Required Associate's degree Experience Required 1 Preferred Experience Bachelor's Degree preferred, Associate's degree required. Physical Demand Summary Busy office environment. Ability to meet constant deadlines and to use analytical and problem-solving skills in a diplomatic and professional manner. Must be willing to work additional hours, especially in times of peak activity. Supervisory Position? Yes Division Teaching & Learning Services Department Teaching & Learning Services Posting Detail Information Posting Number B561P Number of Vacancies 1 Best Consideration Date 11/21/2025 Job Open Date 11/07/2025 Job Close Date Continuous Recruitment? No Job Category Staff Benefits Summary Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP. Applicant Instructions * Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full). Quick Link for Internal Postings ********************************************** EEO Statement Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************. Reference Collection References Minimum Requests 3 Maximum Requests 3 Cut-off Date Special Instructions to Reference Provider Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you have an Associate's degree or higher? * Yes * No Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents
    $54.5k-71.6k yearly 50d ago
  • Office Manager II

    Healthcare Management Administrators 4.0company rating

    Remote office supervisor job

    Job Description HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ***************** How YOU will make a Difference: HMA is seeking a highly organized, proactive and service oriented Office Manager to ensure the smooth, efficient operation of HMA's office while providing high-level administrative support to designated leader(s). As the Office Manager, you will manage all aspects of facilities and office operations, maintaining a Class “A” in-office experience. Additionally, you will manage complex calendars, coordinate meeting logistics, event support, and provide administrative support including documentation, travel arrangements, expense processing, and follow-up on action items. This role handles confidential information with discretion and models professionalism, customer service and operational excellence What YOU will do: Office Operations & Facilities: Investigate, track and resolve safety and facility concerns; coordinate repairs with property management/vendors. Serve as SME for mail/shipping operations and optimization efforts. Support execution of BCDR/Emergency response plan and employee safety programs. Assist with planning and execution of company events hosted by Compliance/Facilities. Support annual SOC audit execution for internal controls assigned to Facilities Administrative Support: Anticipate scheduling conflicts and propose solutions. Collect and prepare briefing materials for meetings; ensure leaders are fully prepared. Collaborate on presentations and reports; edit and format documents. Monitor governance and operational deadlines; proactively ensure compliance. Support Record Management Program execution Coordinate follow-up on action items across departments. Serve as the go-to resource for new team members joining the Compliance and Facilities team. Requirements Knowledge, Experience and Attributes for Success: AA or BA degree in Communications, Business Administration, Healthcare Administration preferred. 3-5+ years of experience in administration support or office support roles. Proficient experience in Microsoft Suite (Outlook, Word, Teams, SharePoint, PPT, etc) Experience with mail operations and facility management best practices. Experience drafting and finalizing internal and external communications as well as creating decks to present Proven track record managing complex calendars, coordinating travel, and handling confidential information. Familiarity with organizational safety protocols, record management programs. Ability to manage budgets, expenses reporting and cost control. Experience working cross-functionally in mid-sized or large organizations. Proactive problem-solver with strong prioritization skills. High emotional intelligence and cultural sensitivity. Able to manage up and across with professionalism and diplomacy. Professional demeanor and responsiveness to staff and visitors. Ability to adjust to changing priorities and environments. Ability to lift, push, carry and pull objects weighing more than 15 pounds on a regular basis. Frequent bending, standing and walking throughout the workday. Must be able to move safely and efficiently in an office environment Ability to perform repetitive motions and maintain physical stamina for extended periods. Available to respond to critical situations outside of standard business hours, including evenings, weekends and holidays as needed. Benefits Compensation: The base salary range for this position in the greater Seattle area is $77,000-$94,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit *****************
    $77k-94k yearly 15d ago
  • Dental Office Manager

    Star Dental Partners

    Office supervisor job in Chantilly, VA

    Mike Yeo D.D.S. is now hiring a Full Time Dental Office Manager in Chantilly, Virginia! As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals. We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset. Full Time Dental Office Manager Schedule 5 Days per Week Monday through Friday 9:15am - 5:00pm, and Saturday 9:45am - 2:00pm (Flexible to discuss Friday or Saturday) To learn more about this wonderful practice: ********************************* Dental Office Manager Job Summary Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits Competitive Compensation Quarterly Office Manager Bonus Incentive Quaterly Growth Bonus Incentive Monthly Employee Performance Incentive Program 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life and AD&D insurance Medical, Dental, and Vision Short Term Disability Employee Referral Bonus Program Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) management • Manage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 3 years of dental office management or equivalent experience required • Proficient in dental performance management software (Dentrix and Denticon Preferred) • Billingual Required - Korean/English • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management, revenue cycle, A/R (budgeting) • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $53k-80k yearly est. Auto-Apply 4d ago
  • Office/Facility Manager

    Computational Physics, Inc. 4.0company rating

    Office supervisor job in Springfield, VA

    Job Description Computational Physics, Inc. (CPI) is looking for a full-time Office/Facility Manager to join our growing team. The Office/Facility Manager role oversees CPI offices or facilities at three or more different locations across the United States. As the CPI facilities Manager, you will work with on site staff to ensure that our offices and facilities are appropriate for the work being conducted at each site, that they are safe and efficient spaces for our employees, and that they are appropriately provisioned to support daily operations. Duties and Responsibilities: Oversee all building functions and ensure the safety and efficiency of facilities. Collaborate with building management to ensure proper upkeep of physical structures and systems, including implementing preventative maintenance programs. Support all aspects of office or facility relocation Manage facility lease renewal, subleasing, and lease terminations. Manage budgets related to facility operations and maintenance. Support customers in managing remote research and development facilities Coordinate with and manage external contractors and vendors Provide front desk support for CPI headquarters in Springfield, VA. Ensure general office supplies and equipment are stocked and maintained. Qualifications/Education/Experience: Five to ten years of building or office management expertise Strong leadership, business, and administrative skills Ability to manage multiple tasks and prioritize workloads Excellent communication and negotiation skills History of taking initiative and working independently. Strong relationship-building skills Proactive approach to problem-solving Customer service oriented, collaborative work style with proven ability to work effectively across departments. Expert knowledge of office software and technology. About CPI We love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years. CPI is an employee-owned company - our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement. Why Work for Us? Competitive salary and comprehensive benefits Positive, upbeat, and transparent company culture with opportunities for self-development and career advancement Employee-owned small business that allows team members to learn from each other and take ownership Professional development support including conference attendance and certification training Benefits 401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP) Disability insurance (short-term and long-term) Flexible schedule Flexible spending account Health, Dental and Vision insurance Life insurance Paid time off Parental Leave Tuition reimbursement CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
    $52k-83k yearly est. 3d ago
  • Conflict Checks Senior - National Office

    UHY 4.7company rating

    Remote office supervisor job

    JOB SUMMARYAs a Conflict Checks Senior, you will play a key role in supporting the firm's commitment to independence and ethical compliance. You will assist in the day-to-day management of the firm's conflict checking and entity independence processes, helping engagement teams identify, evaluate, and address potential conflicts. This includes reviewing flagged conflicts, conducting preliminary research, providing guidance, and escalating issues as appropriate to ensure compliance with regulatory and firm standards. This role reports to the Independence and Ethics Compliance Leader of the UHY LLP National Office and works closely with the Conflict Checks Manager to maintain alignment with the firm's ethical and regulatory obligations. Conflicts & Independence Responsibilities Coordinate and execute the day-to-day conflict check process by reviewing potential conflicts identified through the firm's conflict checking system, researching client and engagement relationships, and advising engagement teams on independence considerations prior to client acceptance Evaluate conflict check submissions and prepare recommendations for escalation to the Manager, Independence and Ethics Compliance Leader, or Independence Committee when higher-level review is required Support the investment audit process by tracking auditee selections, reviewing initial findings, and preparing summaries for Manager review Monitor independence-related updates issued by regulatory bodies (e.g., AICPA, PCAOB, SEC, DOL, GAO) and assist in assessing impacts on firm processes and tools Maintain and update conflict monitoring systems and tools (e.g., Intapp, Entity-tree management), ensuring accuracy and completeness of data and identifying opportunities for process improvements Respond to inquiries from UHY engagement teams and UHY international network firms by performing initial research and providing preliminary guidance or escalation recommendations Contribute to training and awareness efforts by providing real-case insights and feedback to help refine the firm's training related to conflict checks and independence. Collaboration and Quality Management Support the Manager in contributing to UHY LLP Management Committee discussions by preparing updates, summaries, and documentation related to conflicts and independence procedures Apply knowledge of quality management standards to help maintain processes and monitoring activities that support independence and ethics compliance Collaborate with National Office team members to help document and evaluate controls related to conflict checking and independence, including gathering process information and coordinating testing activities Assist in maintaining standardized conflict check procedures and identifying opportunities to improve consistency and efficiency across engagement teams Coordinate communication with independence personnel across UHY international network firms to support consistency and responsiveness on shared engagement matters Supervisory responsibilities N/A Work environment Work can be conducted remotely or in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required Travel of 5% to 10% is required for attendance at conferences, attendance, and/or facilitation of in-person training and National Office Team Meetings Required education and experience Paralegal certificate or related experience performing conflict checks in a professional services firm 3+ of experience in public accounting, at a law or professional services firm, including time spent supporting independence, compliance, or conflicts Preferred education and experience Experience with Intapp, Deltek Maconomy, and Salesforce Familiarity with the implementation and ongoing maintenance of quality such as SQMS No. 1, ISQM1 and QC 1000 Familiarity with the Independence rules and Standards for the AICPA, PCAOB, SEC, DOL, and GAO. Familiarity with GASB standards Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $39k-47k yearly est. Auto-Apply 19d ago
  • Dental Office Manager - Frederick

    Smile Brands 4.6company rating

    Office supervisor job in Frederick, MD

    In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Fri / 40 hours Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $55,000 - $60,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $55k-60k yearly Auto-Apply 39d ago
  • Dental Office Manager

    Clinton Dental Group

    Office supervisor job in Clinton, MD

    Full-time Description Now Hiring: Dental Office Manager - Clinton Dental Group Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations. This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice. Position Overview: Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings) Location: In-person at Clinton Dental Group, MD Compensation: Competitive salary based on experience + performance-based bonus What We Offer: Competitive salary based on experience Monthly performance bonus based on office KPIs Health, dental, and vision insurance Company-paid life insurance Paid certifications (e.g., CPR, OSHA) and professional development Paid time off, sick days, and 10 paid holidays after 90 days 401(k) with company match A collaborative, people-first culture with room to grow Requirements What You'll Do: Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development Ensure compliance with OSHA, HIPAA, and company protocols Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care Serve as the communication hub between staff, doctors, and Underbite leadership Monitor supply inventory and ensure cost controls are in place Create and review weekly KPIs and action plans to drive continuous improvement Ideal Candidate: 3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred) Strong leadership and communication skills Proficient in managing KPIs, payroll, insurance, and scheduling Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace Passion for delivering excellent patient care through organized and empowered teams Detail-oriented and solutions-focused Why Underbite Dental Management? We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow. Underbite Dental Management is proud to be an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating an environment where all employees can thrive. Salary Description $68,000 Annually
    $68k yearly 60d+ ago
  • Office Manager and Estimator

    Puroclean 3.7company rating

    Remote office supervisor job

    Perform all job file coordinator tasks related to customer calls, job monitoring tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Responsibilities: • Monitor job file status and job file audit status • Maintain job file WIPs • Monitor and ensure client requirements are followed • Review and validate initial field documentation • Create preliminary estimate • Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process • Maintain internal and external communications • Complete and review job file documentation for final upload and the audit process • Perform job close-out Qualifications: • 2+ year(s) of administrative or office-related experience and business experience • Experience in the commercial cleaning and restoration or insurance/service industry is desired • Experience with writing estimates, job file processes, and quality assurance, a plus • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times • Ability to remain calm and professional during tense or stressful situations • Excellent organizational skills and strong attention to detail • Very self-motivated and goal-oriented • Capability to work in a fast-paced, team-oriented office environment • Proficiency in Microsoft Office (i.e. Outlook, Word, Excel) • Ability to learn new software, including Xactimate and proprietary software • Minimum of HSD/GED, Associates/bachelor's degree preferred • Ability to successfully complete a background check subject to applicable law Primary Responsibilities • Provide complete detailed scope and accurate estimate for the repairs, reconstruction and restoration per the plan of returning the property to preexisting conditions • Negotiate with the insurance company to provide the best possible solution for our customer without compromising yours or the company's integrity and reputation • Be attentive to customers desires for possible changes to the scope of work, Provide the “Dream Time” change order at the start of the project as needed • Prepare pre-construction document including contract documents, production file documents, selections information and allowances, Sub-Contractor and vendor purchase orders, Create first entries in Sub Vendor log. Work with Admin Assistant to get the job ready to start • Present job and answer question regarding project to Production supervisor, Dept. manager, Admin Assistant and assigned lead carpenter or sub. • Attend Pre Start meeting at job site as needed to make sure the hand off is smooth between sales, production and the customer • Monitor the project for progress, invoicing, collections and need for change orders or supplement • Participate in the Punch list process on larger jobs but make sure the process happens on all jobs to completely execute the job close out strategy • Comply with all insurance company requirements and processes for repairs and reconstruction portions of projects • Close out the project including: • Close out job activities once they are completed• Review the payments, invoicing to make sure all have been received• Review Job Cost and Margins reporting as jobs are closed Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer Satisfaction and representing the brand Effectively oversee all aspects of the production processes and customers' needs Identifying areas for improvement and managing relationships with centers of influence Managing production, pricing schedules, estimate details & coordinating with GM/Owner Leaving job sites with an orderly appearance and follow uniform and policy guidelines Communicating and managing customer concerns with GM/Owner effectively Maintaining cleanliness of products and equipment to the highest standard Ensure clear communication with office staff, immediate supervisor and fellow technicians Qualifications: Experience in equipment, asset and financial management Understanding of safety guidelines and ability to manage them on site and while traveling Aptitude with record keeping, recording information and communicating ‘ the message' Ability to identify areas of opportunity among teammates, coaching for growth Strength in team building and establishing lasting relationships with clients and teammates Benefits: Learn and develop new professional skills in a fast-paced environment Serve your community in their time of need. ‘Servant Based Leadership' Be a part of a winning team with the ‘One Team' mentality. We serve together Competitive pay, benefits and flexible hours Additional benefits and perks based on performance and employers' policies This is a remote position. Compensación: $40,000.00 - $50,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $40k-50k yearly Auto-Apply 60d+ ago
  • Title Express Office Manager (Remote)

    Copart 4.8company rating

    Remote office supervisor job

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Under the direction of the General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Title Express functional unit they oversee. Through a thorough understanding of Copart practices, the Office Manager will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality, and service expectations. Title Express is responsible for assisting auto insurance companies with the procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. Hire, train, develop and motivate staff members Manage day-to-day operations of specified area within the Title Express process. Ensure all employees under their direct report meet company standards Ensure performance is within Title Express SLA's and company standards Provide direction to Team Lead(s) regarding metric-driven goals Employee scheduling, time, and attendance management Ability to complete all job tasks for positions supervised Conduct performance reviews and any required crucial conversations according to company standards Plan and lead meetings with the Team Lead(s) to ensure daily compliance Handle employee/customer service issues Other duties as assigned Required Skills & Experience: High School Degree (GED), some college preferred Three (3) years office management or equivalent experience Computer Proficiency (MS Office Suite) Excellent communication skills -- verbal and written Excellent customer service skills Ability to hire, train and develop employees Typing at least 45 Words Per Minute Basic 10 Key proficiency Ability to multitask in a fast-paced environment Ability to manage expenses with basic accounting and inventory management skills Ability to work in a fast-paced environment Managing multiple processes for employees Conflict management skills Valid Drivers license Ability to travel as needed Ability to respond to alarm calls as needed Bilingual skill a plus Pay $52,000 - $58,500 annually Benefits Summary: Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program 10 Vacation days per year 7 Paid Company Holidays Life and AD&D Insurance Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $52k-58.5k yearly Auto-Apply 9d ago
  • 145 - Boonsboro - Community Office Manager

    First United Corporation 4.6company rating

    Office supervisor job in Boonsboro, MD

    Job Reporting Relationships Supervised by: Regional Retail Manager Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community Office Manager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) to five (5) years' related experience normally required. General Responsibilities Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties 1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc. d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers. e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative. f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques. g. Ensures that all sales and customer service reporting information is provided on a timely basis. h. Conducts regularly scheduled (at least monthly) sales and customer service meetings. i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.) j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area. k. Actively participates in the community in a manner that reflects favorably on the Bank. l. Becomes actively involved in targeted community activities and organizations. 2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Community Success Manager other office managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank. 8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings. 9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Job Reporting Relationships Supervised by: Managing Director of Retail Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community Office Manager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) to five (5) years' related experience normally required. General Responsibilities Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties 1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc. d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers. e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative. f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques. g. Ensures that all sales and customer service reporting information is provided on a timely basis. h. Conducts regularly scheduled (at least monthly) sales and customer service meetings. i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.) j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area. k. Actively participates in the community in a manner that reflects favorably on the Bank. l. Becomes actively involved in targeted community activities and organizations. 2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Community Success Manager other office managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank. 8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings. 9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime Hourly Range Minimum: $17.02 Maximum: $37.45
    $17 hourly 8d ago

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