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Become An Office Support Assistant

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Working As An Office Support Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information

  • Mostly Sitting

  • Repetitive

  • $40,522

    Average Salary

What Does An Office Support Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Support Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as an Office Support Assistant?

Office Support Assistant Jobs

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Average Length of Employment
Office Support Assistant 3.0 years
Administrative Support Clerk 2.9 years
Office Technician 2.9 years
Administrative Support Assistant 2.9 years
Office Specialist 2.8 years
Administrative Support 2.7 years
Office Associate 2.7 years
Administrative Office Assistant 2.6 years
Office Services Assistant 2.5 years
Office Administrator/Receptionist 2.5 years
Receptionist/Administrator Support 2.5 years
Office Secretary 2.5 years
Office Clerical Assistant 2.4 years
General Office Assistant 2.3 years
Office Support Staff 2.3 years
Office Automation Assistant 2.3 years
Office Support Clerk 2.2 years
Office Assistant 2.1 years
Office Receptionist 2.1 years
Office Worker 2.0 years
Top Employers Before
Administrative Assistant 16.3%
Customer Service Representative 11.3%
Office Assistant 10.3%
Office Manager 7.6%
Receptionist 6.8%
Secretary 6.3%
Cashier 6.2%
Sales Associate 4.9%
Clerk Typist 4.1%
Assistant Manager 3.6%
Teller 3.5%
Clerk 2.9%
Certified Nursing Assistant 2.4%
Internship 2.2%
Server 2.0%
Data Entry Associate 2.0%
Assistant 2.0%
Office Support Clerk 1.9%
Customer Service Associate 1.8%
Substitute Teacher 1.8%
Top Employers After
Administrative Assistant 17.1%
Customer Service Representative 10.2%
Office Assistant 8.2%
Sales Associate 7.6%
Receptionist 6.8%
Cashier 5.8%
Office Manager 4.6%
Secretary 4.1%
Assistant 4.0%
Eligibility Specialist 3.6%
Internship 3.3%
Assistant Manager 3.3%
Substitute Teacher 3.1%
Supervisor 2.6%
Family Support Specialist 2.6%
Office Administrator 2.6%
Teller 2.6%
Volunteer 2.6%
Data Entry Associate 2.6%
Medical Records Clerk 2.5%

Do you work as an Office Support Assistant?

Office Support Assistant Demographics

Gender

Female

81.4%

Male

16.9%

Unknown

1.7%
Ethnicity

White

67.4%

Hispanic or Latino

12.3%

Black or African American

10.1%

Asian

6.6%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

39.7%

French

8.6%

German

6.9%

Chinese

5.2%

Japanese

5.2%

Cantonese

5.2%

Mandarin

5.2%

Thai

3.4%

Swedish

1.7%

Portuguese

1.7%

Irish

1.7%

Vietnamese

1.7%

Greek

1.7%

Hmong

1.7%

Persian

1.7%

Hindi

1.7%

Tagalog

1.7%

Polish

1.7%

Armenian

1.7%

Arabic

1.7%
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Office Support Assistant Education

Schools

University of Missouri - Columbia

13.9%

University of Phoenix

11.4%

Kaplan University

7.9%

American InterContinental University

5.9%

Mineral Area College

5.9%

State Fair Community College

5.4%

University of Missouri - Saint Louis

5.4%

Missouri State University

4.5%

Webster University

4.0%

Columbia College

4.0%

Anne Arundel Community College

4.0%

Lincoln University (Missouri)

4.0%

Ashford University

3.5%

Lindenwood University

3.5%

Murray State University

3.0%

Moberly Area Community College

3.0%

Temple University

3.0%

Eastern Kentucky University

3.0%

Ultimate Medical Academy - Clearwater

2.5%

Southern Illinois University Edwardsville

2.5%
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Majors

Business

30.7%

Criminal Justice

6.9%

Health Care Administration

6.9%

Psychology

6.6%

General Studies

4.9%

Accounting

4.7%

Communication

4.1%

Medical Assisting Services

4.0%

Management

3.7%

English

3.2%

Education

2.8%

Human Resources Management

2.8%

Human Services

2.8%

Secretarial And Administrative Science

2.7%

Information Technology

2.7%

Marketing

2.7%

Liberal Arts

2.2%

Social Work

2.1%

Nursing

1.8%

Political Science

1.8%
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Degrees

Bachelors

35.8%

Other

29.2%

Associate

15.5%

Masters

9.7%

Certificate

7.2%

Diploma

1.7%

Doctorate

0.6%

License

0.5%
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Top Skills for An Office Support Assistant

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  1. Office Supplies
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Ordered office supplies and regularly checked inventory.
  • Provided audit defense assistance, client documentation organization, data entry, filing and general office assistance.
  • Provided effective customer service by answering questions associated with policies and procedures for the Department of Corrections.
  • Provide basic instruction, assistance and reinforcements to individuals using computers, software, database applications and peripheral equipment.
  • Maintain office equipment, personnel files, department policy manuals, and emergency vehicle fleet records.

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Top Office Support Assistant Employers

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