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Become An Office Support Assistant

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Working As An Office Support Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,990

    Average Salary

What Does An Office Support Assistant Do At U.S. Secret Service

* entering timekeeping data in an automated payroll system, extracting requested data to prepare various reports; updating and retrieving information using specialized software and databases; reviewing and making minor grammatical corrections to outbound correspondence; and maintaining the office calendar, classified files and supplies.
* GS-07:** You qualify for the GS
* level (starting salary $45,972
* if you possess one year of specialized experience equivalent to the GS
* level performing duties such as: resolving administrative problems with division staff and other offices; providing assistance and guidance to supervisory staff; responding to a variety of oral and written inquiries; and performing a variety of non-routine timekeeping processes (e.g. managing complex and irregular schedules, preparing corresponding reports, summarizing compensation data, and ensuring compliance with applicable regulations and procedures).
* National Service Experience (i.e., volunteer experience)
* Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
* Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment

What Does An Office Support Assistant Do At Easter Seals

* Under direct supervision, learns to assist:
* Patients requiring support in addressing personal care needs as needed and/or assigned (e.g. peri-care, changing clothing, feeding, etc.)
* In the social development of patients
* Patients to access their electronic communicators, switches, pointers, feeders, etc. and ensures the equipment is hooked up and functioning properly
* Assists in the support of patients during assigned activities within a variety of facility environments (e.g. rest rooms, playgrounds, hallways, area parking lots, special events, waterfront, pool, barn, etc.)
* Learns how to provide support for patient to enable them to fully participate in scheduled activities (including but not limited to entering the pool and participating in barn/animal activities with the patient)
* Under direct supervision, assists patients in and out of wheelchairs; transports patients in their wheelchairs in and around PRHC facility ensuring the patient gets to and from activities and to the proper places safely
* Encourages patient independence in all phases of his/her program
* Establishes good rapport and build relationships with peers, patients, and Pappas Rehabilitation Hospital for Children staff members
* Responds to requests and communicate information in a timely manner

What Does An Office Support Assistant Do At Imperial Parking (U.S.), LLC.

* Prepare monthly billing reports for internal and external customers and send to finance
* Fill orders for validation tickets
* Set up parking contracts for staff and customers, including payroll deduction and debit accounts.
* Set up Metro Pass transit passes for staff
* Assist with pager set up and distribution
* Set up and maintain office files and records using computer applications that include use of electronic mail, word processing, spreadsheets, and special databases.
* Preparing special and periodic reports that involve compiling data from a number of sources.
* Creating ID badges for all hospital and clinic personnel, including vendors, contractors, and volunteers.
* Assigning and explaining parking policies for all hospital personnel needing parking access, including vendors, contractors, and volunteers.
* Programming and maintaining the parking access database for 6000+ users.
* Reviews a variety of forms and records for accuracy, completeness, and compliance with applicable statutes

What Does An Office Support Assistant Do At HSBC

* Execute and monitor trade capture workflow in the primary trading systems
* Apply independent judgment and discretion when resolving trade discrepancies to ensure the firm’s capital is accurately applied
* Based on product, system and proprietary knowledge, identify and resolve variations in risk in the primary trading system eg. booking discrepancies
* Primary point of contact for the Front Office and Operations on matters of significance
* Apply customer instructions to complete allocations to ensure credit risk is applied in a timely manner
* Ensure internal risk positions are appropriately reflected to mitigate any risk to the firm’s capital
* Ensure initial trade bookings, trade amendments, client credit checks, allocations and novations occur in a timely manner
* Book trades within regulatory time frames to comply with HSBC, client, and market regulatory standards
* Initiate and map new customer trading accounts in all the relevant Front Office systems
* Deliver high priority client service to meet client and internal expectations which directly affects the customers perception of HSBC
* Responsible for global connectivity and communication with global counterparts to ensure consistency and alignment to target operating models within the Middle Office
* Decision
* Making Responsibility:
* Ability to apply judgment to operational situations in a fast paced environment to drive progress
* Identify potential financial risk to the bank and ensure proper resolution is achieved within the bank’s guidelines
* Escalate as needed, when necessary to whom necessary any issues that may cause financial loss to the bank or that could affect client relationships
* When making decisions regarding cost, demonstrate a commercial mind-set with a focus on value for money.
* Articulate cost benefits clearly and provide transparency regarding actual savings.
* Management of Risk
* Display understanding of and adherence to internal controls as well as relevant regulatory guidelines and controls and promote the awareness of the same
* Awareness of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations
* Ensure compliance with operational risk controls in accordance with internal and/or regulatory standards and policies; optimizes relations with regulators by addressing inquiries
* Promote an environment that supports diversity and reflects the HSBC brand and adheres to the HSBC values
* Observation of Internal Controls
* Each employee must maintain HSBC internal control standards, including timely implementation of internal and external audit points together with issues raised by external regulators.
* Any failures to comply with the above should be reflected in year-end performance assessments
* Each employee must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
* Ability to operate autonomously without direct supervision
* Ability to quickly analyze and make decisions in the event of a problem
* Ability to quickly grasp new industry practices and create/document new processes
* Relevant industry product knowledge
* Proactive thought leadership to identify and deliver process improvements and efficiencies
* Seasoned written and verbal communication skills
* Strong organizational skills and ability to effectively prioritize
* Ability to manage a network of diverse stakeholders in person and remotely.
* Knowledge of financial processing systems and accounting
* Understanding of the “Best Practices” and back-to-front product flow to manage Operational Risk
* Minimum of a BA/BS degree in financial or related field, or related experience
* EEO/AA/Minorities/Women/Disability/Veterans

What Does An Office Support Assistant Do At Northwell Health

* Participates in the preparation of OR prior to surgery.
* Acquires, delivers and stocks supplies, laundry, and equipment timely and efficiently.
* Uses supplies judiciously and in cost-effective manner
* Stocks scrub sinks with required masks and scrubs brushes
* Maintains adequate inventory of various tanks in OR and storage areas
* Prepares and ensures availability of functioning stretchers and beds outside each OR.
* Sets up specialty equipment according to upcoming procedural needs
* Ensures equipment is clean and functioning prior to use
* Communicates with RN regarding missing or malfunctioning equipment and initiates appropriate procedures for repair of equipment.
* Transports patients, supplies, equipment and specimens, as directed.
* Operates transport equipment using safe techniques.
* Confirms patient’s identity according to hospital policy.
* Transports and monitors patient’s condition and reports any changes to RN.
* Announces patient’s arrival to RN and reports events during transport.
* Assists team with safe transfer of patients to/from patient units and within all areas of surgical services.
* Maintains cleanliness and proper functioning of transport equipment and reports mal-functioning equipment according to policy.
* Receives, identifies and stages instrument trays based on procedure cards.
* Receives processed sterile items and stores in appropriate locations.
* Ensures adequate, timely preparation of cases by using procedure cards.
* Assists healthcare team prior to and during surgery.
* Monitors each case to ensure adherence to infection control and sterilization standards.
* Assists in positioning patient using basic understanding of surgical intervention and anatomy.
* Assists scrub person by returning instruments to correct tray, as needed.
* Verifies operative site.
* Performs skin prep per policy after RN’s assessment of skin integrity.
* Holds extremity in proper anatomical position during prep.
* Places pulsatile stockings on patient following skin assessment by RN and according to department policy.
* Uses appropriate aseptic techniques and surgical terminology.
* Inspects sterile-package integrity and recognizes signs of package contamination or expiration.
* Maintains sterility of item while opening onto sterile field.
* Maintains “surgical conscience” and initiates corrective action when breaks in technique occur; communicates the same.
* Maintains functioning of instrumentation through lubrication and cleaning.
* Cleans OR and all related perioperative areas in accordance with established procedures.
* Disposes of soiled materials and fluids including suction canisters.
* Collects garbage, cleans and re-lines trash receptacles.
* Transports garbage to designated area and disposes of non-infectious and infectious waste appropriately.
* Cleans surfaces, floors, lights and equipment including anesthesia machines, carts and cables.
* Handles specialty instruments following appropriate technique.
* Pre-treats soiled instruments with enzymatic spray solution prior to transport.
* Strips and makes beds, OR tables, and stretchers.
* Cleans corridors and ancillary rooms, empties trash and linen, and scrubs sinks.
* Damp dusts horizontal surfaces, OR equipment, overhead lights prior to first case of the day.
* Adheres to safety and infection control policies.
* Demonstrates knowledge and skills in waste disposal and standard precautions.
* Utilizes Personal Protective Equipment as designated by established department policies and procedures.
* Performs related duties, as required

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How To Become An Office Support Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Support Assistant jobs

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Office Support Assistant Career Paths

Office Support Assistant
Data Entry Associate Billing Specialist Specialist
Account Manager
5 Yearsyrs
Technical Support Specialist Business Analyst Product Manager
Business Development Manager
9 Yearsyrs
Eligibility Specialist Programming Specialist Program Manager
Chief Executive Officer
8 Yearsyrs
Accounts Payable Clerk Finance Analyst Operations Manager
Chief Operating Officer
11 Yearsyrs
Data Entry Associate Office Manager Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Eligibility Specialist Specialist Account Manager
District Manager
7 Yearsyrs
Administrative Support Accounts Payable Clerk Accountant
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Billing Specialist Accountant Account Manager
Marketing Director
7 Yearsyrs
Home Health Aid Security Officer Account Manager
Marketing Manager
6 Yearsyrs
Home Health Aid Patient Care Technician Medical Assistant
Office Manager
5 Yearsyrs
Technical Support Specialist Project Manager Program Manager
Operations Director
9 Yearsyrs
Office Administrator Accounts Payable Clerk Specialist
Operations Manager
7 Yearsyrs
Specialist Account Manager Billing Specialist
Practice Manager
9 Yearsyrs
Specialist Operations Manager General Manager
President/Chief Executive Officer
10 Yearsyrs
Office Administrator Project Coordinator Business Analyst
Product Manager
7 Yearsyrs
Administrative Support Human Resources Coordinator Project Manager
Program Manager
8 Yearsyrs
Accounts Payable Clerk Accounting Manager Operations Manager
Property Manager
6 Yearsyrs
Billing Specialist Specialist Account Manager
Sales Manager
5 Yearsyrs
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Office Support Assistant Demographics

Gender

  • Female

    77.7%
  • Male

    20.8%
  • Unknown

    1.5%

Ethnicity

  • White

    80.2%
  • Hispanic or Latino

    11.1%
  • Asian

    6.5%
  • Unknown

    1.6%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    57.2%
  • French

    7.4%
  • German

    6.0%
  • Japanese

    4.7%
  • Italian

    4.2%
  • Russian

    2.3%
  • Cantonese

    2.3%
  • Arabic

    2.3%
  • Mandarin

    1.9%
  • Thai

    1.9%
  • Hindi

    1.4%
  • Portuguese

    1.4%
  • Chinese

    1.4%
  • Hmong

    0.9%
  • Korean

    0.9%
  • Armenian

    0.9%
  • Greek

    0.9%
  • Tagalog

    0.9%
  • Swedish

    0.5%
  • Swahili

    0.5%
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Office Support Assistant

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Office Support Assistant Education

Office Support Assistant

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Top Skills for An Office Support Assistant

DataEntryCustomerServiceDatabaseManagementOfficeProceduresPersonnelFilesPayrollGeneralOfficeSupportFinancialPhoneCallsMassMailingsOfficeEquipmentTemporaryFrontDeskSortPowerpointMedicalRecordsTelephoneCallsMulti-LinePhoneSystemTravelArrangementsClericalSupport

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Top Office Support Assistant Skills

  1. Data Entry
  2. Customer Service
  3. Database Management
You can check out examples of real life uses of top skills on resumes here:
  • Perform other duties including data entry, customer service, copying, faxing and assisting others.
  • Provided effective customer service by answering questions associated with policies and procedures for the Department of Corrections.
  • Assist support staff in office procedures, and customer service functions.
  • Transfer personnel files from an expired computer program into the company's current program adhering to a strict document retention schedule.
  • Assisted Payroll Clerk with collection and correction of time sheets for all locations.

Top Office Support Assistant Employers

Office Support Assistant Videos

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