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Become An Office Support Assistant

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Working As An Office Support Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information

  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does An Office Support Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Support Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Support Assistant Career Paths

Office Support Assistant
Certified Nursing Assistant Team Leader Assistant Manager
Office Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Operations Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Store Manager
Account Manager
5 Yearsyrs
Eligibility Specialist Consultant Manager
Sales Manager
5 Yearsyrs
Eligibility Specialist Consultant Owner
Co-Owner
6 Yearsyrs
Eligibility Specialist Consultant Assistant Manager
Service Manager
6 Yearsyrs
Assistant Executive Assistant Office Manager
Property Manager
6 Yearsyrs
Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Assistant Executive Assistant Assistant Manager
Branch Manager
6 Yearsyrs
Administrative Specialist Human Resource Specialist Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Administrative Specialist Human Resource Specialist Administrator
Business Office Manager
7 Yearsyrs
Administrative Specialist Specialist Account Executive
Business Development Manager
9 Yearsyrs
Family Support Specialist Social Worker Administrator
Business Manager
6 Yearsyrs
Family Support Specialist Lead Teacher Director
Chief Executive Officer
8 Yearsyrs
Family Support Specialist Lead Teacher Manager
Director Of Human Resources
10 Yearsyrs
Home Health Aid Administrator Office Manager
Practice Manager
9 Yearsyrs
Home Health Aid Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Home Health Aid Specialist Customer Service Supervisor
Administrative Manager
6 Yearsyrs
Office Support Clerk Document Specialist Owner
Owner And Founder
6 Yearsyrs
Office Support Clerk Legal Secretary Business Owner
Entrepreneur
5 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Clerk Typist 3.7 years
Administrative Support Clerk 3.2 years
Office Technician 3.1 years
Office Support Assistant 3.0 years
Office Specialist 3.0 years
Administrative Office Clerk 3.0 years
Secretary Office Clerk 3.0 years
Office Associate 2.8 years
Office Support Specialist 2.8 years
Office Clerical Assistant 2.6 years
General Office Clerk 2.6 years
General Office Assistant 2.5 years
Office Support Clerk 2.3 years
Office Clerk 2.3 years
Office Receptionist 2.2 years
Office Assistant 2.2 years
Office Worker 2.0 years
Office Helper 1.9 years
Office Aide 1.6 years
Office Volunteer 1.4 years
Top Careers Before Office Support Assistant
Administrative Assistant 14.5%
Customer Service Representative 12.2%
Office Assistant 10.2%
Cashier 7.8%
Office Manager 6.7%
Receptionist 6.7%
Sales Associate 5.9%
Secretary 5.6%
Clerk Typist 3.6%
Assistant Manager 3.5%
Internship 3.4%
Certified Nursing Assistant 2.6%
Assistant 2.4%
Data Entry Clerk 2.4%
Clerk 2.3%
Server 2.3%
Volunteer 2.3%
Teller 2.1%
Medical Assistant 1.8%
Data Entry Associate 1.8%
Top Careers After Office Support Assistant
Administrative Assistant 15.4%
Customer Service Representative 11.9%
Cashier 9.1%
Office Assistant 9.0%
Sales Associate 8.4%
Receptionist 6.7%
Office Manager 5.0%
Internship 4.0%
Secretary 3.3%
Eligibility Specialist 3.0%
Assistant Manager 2.9%
Assistant 2.8%
Administrative Specialist 2.7%
Home Health Aid 2.5%
Server 2.5%
Substitute Teacher 2.4%
Volunteer 2.2%
Supervisor 2.1%
Certified Nursing Assistant 2.1%
Family Support Specialist 2.0%

Do you work as an Office Support Assistant?

AVERAGE SALARY FOR An Office Support Assistant

Average Yearly Salary
$28,000
View Detailed Salary Report
$20,000
Min 10%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$39,000
Max 90%
Best Paying Company
Washington State Employees Credit Union
Highest Paying City
New York, NY
Highest Paying State
Alaska
Avg Experience Level
3.0 years
How much does an Office Support Assistant make at top companies?
The national average salary for an Office Support Assistant in the United States is $28,315 per year or $14 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $39,000.

How Would You Rate The Salary Of an Office Support Assistant?

Have you worked as an Office Support Assistant? Help other job seekers by rating your experience as an Office Support Assistant.

Top Skills for An Office Support Assistant

  1. Office Supplies
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Received visitors, managed office supplies and assisted the sales staff with any clerical needs via Windows and Outlook for email.
  • Contribute sharp administrative skills toward providing broad-scope office support ranging from customer service and billing to records/chart maintenance and archiving
  • Performed data entry and developed routine spreadsheets and databases.
  • Assist supervisors with personnel files, meeting minutes, ordering supplies from outside vendors, etc.
  • Performed all general office duties including, filing, scheduling, answering and routing phone calls and mail distribution.

Office Support Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,150 Office Support Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Support Assistant Resume

View Resume Examples

Office Support Assistant Demographics

Gender

Female

73.8%

Male

16.8%

Unknown

9.3%
Ethnicity

White

66.9%

Hispanic or Latino

12.2%

Black or African American

10.7%

Asian

6.6%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

40.8%

French

10.5%

Mandarin

5.3%

German

5.3%

Japanese

5.3%

Portuguese

3.9%

Cantonese

3.9%

Hmong

2.6%

Hindi

2.6%

Russian

2.6%

Tagalog

2.6%

Chinese

2.6%

Arabic

2.6%

Swedish

1.3%

Vietnamese

1.3%

Hebrew

1.3%

Armenian

1.3%

Thai

1.3%

Greek

1.3%

Irish

1.3%
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Office Support Assistant Education

Schools

University of Phoenix

14.8%

University of Missouri - Columbia

14.0%

Kaplan University

6.8%

Saint Louis Community College

5.8%

Columbia College

5.8%

University of Missouri - Saint Louis

5.8%

Mineral Area College

4.4%

Ashford University

4.1%

State Fair Community College

3.6%

American InterContinental University

3.6%

Lincoln University (Missouri)

3.6%

Missouri State University

3.3%

Webster University

3.3%

Southern New Hampshire University

3.3%

Strayer University

3.3%

Lindenwood University

3.3%

Moberly Area Community College

3.0%

University of Missouri - Kansas City

3.0%

Ultimate Medical Academy - Clearwater

2.7%

University of Maryland - University College

2.7%
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Majors

Business

29.1%

Health Care Administration

8.2%

Criminal Justice

6.9%

Psychology

6.5%

Accounting

5.8%

General Studies

5.0%

Communication

4.4%

Medical Assisting Services

3.5%

Human Services

3.2%

Management

3.2%

Computer Science

2.9%

Nursing

2.9%

English

2.8%

Education

2.7%

Human Resources Management

2.5%

Liberal Arts

2.2%

Secretarial And Administrative Science

2.2%

Computer Information Systems

2.1%

Information Technology

2.0%

Marketing

1.9%
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Degrees

Bachelors

35.2%

Other

29.3%

Associate

16.8%

Masters

8.4%

Certificate

6.9%

Diploma

2.2%

License

0.6%

Doctorate

0.6%
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