Office support clerks are responsible for performing all clerical and administrative duties in a company. Office support clerks are also referred to as receptionists or office assistants. As an office support clerk, your duties include recording minutes, answering client's calls and directing them to the right department, and welcoming clients to the company, and directing them to the appropriate office. Also, you are in charge of scheduling meetings, booking travel arrangements, planning and organizing events. As an office support clerk, you will be required to perform different duties daily as you will often need to help other employees with planning and organizing activities.

You need interpersonal skills, organization skills, sound communication skills, customer service skills, data entry skills, time management skills, and computer literacy to be an office support clerk. Most office support clerks have a degree in business, accounting, psychology, or a related course. You will earn an average of $29,504 per year.

What Does an Office Support Clerk Do

There are certain skills that many office support clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and organizational skills.

Learn more about what an Office Support Clerk does

How To Become an Office Support Clerk

If you're interested in becoming an office support clerk, one of the first things to consider is how much education you need. We've determined that 40.2% of office support clerks have a bachelor's degree. In terms of higher education levels, we found that 3.4% of office support clerks have master's degrees. Even though some office support clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Office Support Clerk

Office Support Clerk Career Paths

Average Salary for an Office Support Clerk

Office Support Clerks in America make an average salary of $32,040 per year or $15 per hour. The top 10 percent makes over $39,000 per year, while the bottom 10 percent under $25,000 per year.
Average Office Support Clerk Salary
$32,040 Yearly
$15.40 hourly

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Roles and Types of Office Support Clerk

The role of an office support clerk includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general office support clerk responsibilities:

  • Ensure customer service calls are answered in a timely, efficient
  • Serve as the primary coordinator for all departmental seminars
  • Must be flexible in assisting in all departments as needed opens, sorts,

There are several types of office support clerk, including:

Clerk

Role:

Clerks have a lot of administrative roles in their day-to-day job responsibilities. From answering the phone to typing up documents, and even filing and speaking with clients, clerks have a lot on their shoulders.

For the most part, you only need to graduate from high school before becoming a clerk but some clerk positions may require you to complete a certification course beforehand. The majority of your knowledge of the job will come from the on-the-job training you'll be taken through.

You may not have a lot of stress in your day or you could feel a lot of stress, it really depends on what industry you choose to start your career in. Speaking of, you have a lot of options. On the plus side, you'll never work more than 40 hours a week so you can leave work at the office and enjoy your time off.
  • Average Salary: $31,163
  • Degree: Bachelor's Degree

Office Clerk

Role:

An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.
  • Average Salary: $30,927
  • Degree: Bachelor's Degree

File Clerk

Role:

Imagine a day where you have limited interactions with customers and other colleagues. Now imagine that's how every day went. That's the life of a file clerk. People leave you alone and, in turn, you get all of your filing done in peace and quiet. Sure, it's a lot of paperwork, but at least you don't have to hear about Bryan's weekend for the third time.

File clerks know all about challenges. There's very little training for this position so you need to overcome the limited direction. Plus, without someone there looking over your shoulder, you need to be able to keep yourself on task and motivated.

The best part of this job is the flexibility. From being available in almost every industry imaginable to having an option for part-time and full-time work, file clerks are really able to make this position what they want. In some industries, the work you'll be doing as a file clerk is helping someone so that's an unexpected added bonus. Now, get out there and change the world.
  • Average Salary: $31,562
  • Degree: Bachelor's Degree

States With The Most Office Support Clerk Jobs

Mouse over a state to see the number of active office support clerk jobs in each state. The darker areas on the map show where office support clerks earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Office Support Clerk Jobs By State

RankStateNumber of JobsAverage Salary
1California9,590$34,634
2Florida3,643$25,331
3Texas3,315$29,738
4New York3,030$33,244
5Michigan2,610$32,180
6Washington2,211$41,252
7Pennsylvania2,146$30,508
8Illinois1,985$30,032
9Ohio1,933$31,471
10Missouri1,793$27,598
11Georgia1,649$28,958
12Massachusetts1,466$32,786
13North Carolina1,442$29,347
14Virginia1,350$29,963
15Indiana1,305$28,911
16Minnesota1,194$35,377
17Tennessee1,132$25,791
18South Carolina1,103$26,011
19New Jersey1,097$33,712
20Colorado1,085$35,918
21Wisconsin1,023$30,479
22Maryland986$30,038
23Alabama841$24,562
24Oklahoma752$25,138
25Connecticut740$30,980
26Louisiana687$25,408
27Kentucky669$29,567
28Arizona652$33,627
29Kansas638$24,595
30Utah635$32,032
31Arkansas608$29,099
32Oregon553$38,103
33Iowa538$30,322
34New Mexico535$25,610
35Nevada491$36,442
36Nebraska372$28,796
37Idaho363$28,686
38South Dakota295$25,783
39Mississippi288$26,950
40New Hampshire256$32,945
41Alaska219$37,627
42Delaware204$29,749
43West Virginia203$25,867
44Maine193$32,399
45Rhode Island167$35,231
46Hawaii131$33,843
47Montana127$32,079
48North Dakota124$33,948
49Vermont119$34,219
50Wyoming101$31,039

Office Support Clerk Education

Office Support Clerk Majors

28.9 %

Office Support Clerk Degrees

Bachelors

40.2 %

Associate

27.4 %

High School Diploma

16.9 %

Top Colleges for Office Support Clerks

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition

$3,926

Enrollment

9,835

Admissions
Most Popular Majors
Education
Nursing
Business
Criminal Justice
Psychology

2. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

Admissions
Most Popular Majors
Computer Science
Business
Education
Political Science
General Education, Specific Areas

3. Ball State University

Muncie, IN • Private

In-State Tuition

$9,896

Enrollment

15,529

Admissions
Most Popular Majors
Education
Liberal Arts
Nursing
Psychology
Accounting

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

Admissions
Most Popular Majors
Education
Business
Nursing
Computer Science
Health Care Administration

5. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition

$11,105

Enrollment

13,729

Admissions
Most Popular Majors
Education
Liberal Arts
Business
Psychology
Criminal Justice

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition

$39,216

Enrollment

1,303

Admissions
Most Popular Majors
Nursing
Education
Business
Criminal Justice
Psychology

7. Morgan State University

Baltimore, MD • Private

In-State Tuition

$7,900

Enrollment

6,404

Admissions
Most Popular Majors
Liberal Arts
Business
Education
Psychology
Accounting

8. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

Admissions
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Education

9. Siena Heights University

Adrian, MI • Private

In-State Tuition

$27,124

Enrollment

2,035

Admissions
Most Popular Majors
Business
Criminal Justice
Nursing
Liberal Arts
Accounting

10. University of Akron

Akron, OH • Private

In-State Tuition

$11,463

Enrollment

13,676

Admissions
Most Popular Majors
Liberal Arts
Education
Business
Accounting
Psychology

Top Skills For an Office Support Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.6% of office support clerks listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.

Choose From 10+ Customizable Office Support Clerk Resume templates

Zippia allows you to choose from different easy-to-use Office Support Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Support Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Office Support Clerk Demographics

Office Support Clerk Gender Distribution

Female
Female
77%
Male
Male
23%

After extensive research and analysis, Zippia's data science team found that:

  • Among office support clerks, 77.3% of them are women, while 22.7% are men.

  • The most common race/ethnicity among office support clerks is White, which makes up 58.5% of all office support clerks.

  • The most common foreign language among office support clerks is Spanish at 60.9%.

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2. Supporting Families and Caregivers

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3. Value-Based Care: Managing Processes to Improve Outcomes

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COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...

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Best States For an Office Support Clerk

Some places are better than others when it comes to starting a career as an office support clerk. The best states for people in this position are Washington, Oregon, Alaska, and Nevada. Office support clerks make the most in Washington with an average salary of $41,252. Whereas in Oregon and Alaska, they would average $38,103 and $37,627, respectively. While office support clerks would only make an average of $36,442 in Nevada, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Office Support Clerk Jobs: 2,211
Highest 10% Earn:
$51,000
Location Quotient:
1.47

2. Alaska

Total Office Support Clerk Jobs: 219
Highest 10% Earn:
$44,000
Location Quotient:
1.27

3. Nevada

Total Office Support Clerk Jobs: 491
Highest 10% Earn:
$46,000
Location Quotient:
1.14
Full List Of Best States For Office Support Clerks

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Top Office Support Clerk Employers

Most Common Employers For Office Support Clerk

RankCompanyAverage SalaryHourly RateJob Openings
1AT&T$38,038$18.2942
2Allstate$36,247$17.4311
3Team Fishel$34,354$16.5210
4Denver Public Schools$34,220$16.4535
5State Farm$32,420$15.598
6Texas Department of Transportation$32,129$15.459
7Receptions$31,891$15.339
8South Bay Mental Health Center$31,719$15.259
9American Red Cross$31,612$15.208
10Kelly Services$31,286$15.0421

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