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Working As an Office Support Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,000

    Average Salary

What Does An Office Support Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Support Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as an Office Support Clerk?

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Office Support Clerk Career Paths

Office Support Clerk
Home Health Aid Registered Nurse Team Leader
Operations Manager
7 Yearsyrs
Home Health Aid Substitute Teacher Consultant
Controller
9 Yearsyrs
Home Health Aid Staff Nurse Team Leader
Office Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Property Manager
6 Yearsyrs
Certified Nursing Assistant Specialist Consultant
Account Manager
5 Yearsyrs
Certified Nursing Assistant Specialist Account Executive
Marketing Manager
5 Yearsyrs
Accounts Payable Clerk Staff Accountant Accountant
Accounting Manager
7 Yearsyrs
Accounts Payable Clerk Accountant Office Manager
Human Resources Manager
7 Yearsyrs
Accounts Payable Clerk Staff Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Office Administrator Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Office Administrator Executive Assistant Office Manager
Business Manager
6 Yearsyrs
Office Administrator Executive Assistant Manager
Operations Director
9 Yearsyrs
Substitute Teacher Consultant Owner
Co-Owner
6 Yearsyrs
Substitute Teacher Specialist Account Executive
Business Development Manager
9 Yearsyrs
Administrative Support Administrator Office Manager
Practice Manager
9 Yearsyrs
Administrative Support Administrator Manager
Business Owner
6 Yearsyrs
Administrative Support Administrator Owner
Chief Executive Officer
8 Yearsyrs
Bookkeeper Buyer Customer Service Manager
Administrative Manager
6 Yearsyrs
Bookkeeper Payroll Administrator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Bookkeeper Accountant Accounting Manager
Business Office Manager
7 Yearsyrs
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Average Length of Employment
Office Technician 3.1 years
Support Clerk 3.0 years
Office Specialist 3.0 years
Office Associate 2.8 years
Clerk 2.4 years
Office Clerk 2.3 years
Clerk/Assistant 2.3 years
Office Assistant 2.2 years
Office Worker 2.0 years
Clerical Worker 1.9 years
Top Careers Before Office Support Clerk
Cashier 10.6%
Internship 4.2%
Secretary 3.8%
Volunteer 2.7%
Clerk 2.4%
Manager 2.0%
File Clerk 2.0%
Assistant 1.9%
Server 1.8%
Top Careers After Office Support Clerk
Cashier 11.9%
Internship 4.0%
Volunteer 3.4%
Clerk 2.5%
Secretary 2.2%
Server 2.0%
Assistant 2.0%

Do you work as an Office Support Clerk?

Average Yearly Salary
$29,000
Show Salaries
$21,000
Min 10%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$41,000
Max 90%
Best Paying Company
AT&T
Highest Paying City
Sparks, NV
Highest Paying State
Nevada
Avg Experience Level
2.3 years
How much does an Office Support Clerk make at top companies?
The national average salary for an Office Support Clerk in the United States is $29,950 per year or $14 per hour. Those in the bottom 10 percent make under $21,000 a year, and the top 10 percent make over $41,000.

Top Skills for An Office Support Clerk

  1. Data Entry
  2. Office Supplies
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Executed quality control actions on the automated scanning process; performed data entry/correction on errors or omission in automated process.
  • Manage inventory of office supplies and assist in organizing office activities
  • General office duties***Answering phones***Preparing documents***Customer service.
  • Reviewed and analyzed an Access database and processed updates to provider records in the Portico System focusing on accuracy and efficiency.
  • Served customers by backing-up receptionist; answering questions, phone calls; forwarding messages; confirming appointments; provided quality assurance.

Rank:

Average Salary:

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Top 10 Best States for Office Support Clerks

  1. Nevada
  2. Maine
  3. Wyoming
  4. Minnesota
  5. Washington
  6. Oregon
  7. New Hampshire
  8. Idaho
  9. New Mexico
  10. Rhode Island
  • (126 jobs)
  • (89 jobs)
  • (35 jobs)
  • (371 jobs)
  • (432 jobs)
  • (237 jobs)
  • (108 jobs)
  • (56 jobs)
  • (118 jobs)
  • (53 jobs)

Office Support Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 6,327 Office Support Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Support Clerk Resume

View Resume Examples

Office Support Clerk Demographics

Gender

Female

68.6%

Male

20.6%

Unknown

10.7%
Ethnicity

White

63.0%

Hispanic or Latino

16.2%

Black or African American

10.8%

Asian

6.4%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

60.9%

French

6.9%

Italian

4.5%

Russian

4.0%

German

4.0%

Japanese

3.5%

Arabic

3.0%

Portuguese

2.5%

Korean

2.0%

Hmong

1.0%

Mandarin

1.0%

Ukrainian

1.0%

Thai

1.0%

Greek

1.0%

Carrier

1.0%

Cantonese

1.0%

Swahili

0.5%

Hebrew

0.5%

Hindi

0.5%

Sanskrit

0.5%
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Office Support Clerk Education

Schools

University of Phoenix

19.6%

Temple University

8.7%

Tulsa Community College

6.2%

Colorado State University - Pueblo

5.7%

Kaplan University

5.7%

Strayer University

5.0%

University of North Carolina at Greensboro

4.6%

Southern New Hampshire University

4.3%

University of Missouri - Columbia

4.1%

Ashford University

3.9%

Macomb Community College

3.4%

University of Houston

3.4%

Liberty University

3.4%

Wayne State University

3.2%

Montgomery College

3.2%

Miami Dade College

3.2%

Grand Canyon University

3.2%

Guilford Technical Community College

3.2%

Portland State University

3.2%

Oklahoma State University

3.0%
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Majors

Business

27.5%

Health Care Administration

9.8%

Accounting

8.1%

Psychology

6.0%

Criminal Justice

4.9%

Communication

4.1%

General Studies

4.1%

Medical Assisting Services

3.8%

Liberal Arts

3.3%

Nursing

3.2%

Legal Support Services

3.2%

Education

3.1%

Computer Science

3.0%

Management

2.5%

Computer Information Systems

2.5%

English

2.4%

Human Resources Management

2.4%

Human Services

2.3%

Marketing

2.0%

Secretarial And Administrative Science

1.8%
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Degrees

Bachelors

33.1%

Other

30.5%

Associate

17.6%

Certificate

7.8%

Masters

6.7%

Diploma

3.3%

Doctorate

0.6%

License

0.4%
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Updated May 19, 2020