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Become An Office Support Specialist

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Working As An Office Support Specialist

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,000

    Average Salary

What Does An Office Support Specialist Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Support Specialist

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Support Specialist Jobs

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Office Support Specialist Career Paths

Office Support Specialist
Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Executive Assistant Office Manager Operations Manager
General Manager
6 Yearsyrs
Executive Assistant Office Manager General Manager
District Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Office Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Account Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Store Manager
Property Manager
6 Yearsyrs
Billing Specialist Accounts Receivable Specialist Accountant
Accounting Manager
7 Yearsyrs
Billing Specialist Specialist Consultant
Finance Manager
7 Yearsyrs
Billing Specialist Specialist Account Executive
Business Manager
6 Yearsyrs
Substitute Teacher Consultant Owner
Co-Owner
6 Yearsyrs
Substitute Teacher Consultant Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Substitute Teacher Account Executive Operations Manager
Site Manager
7 Yearsyrs
Support Specialist Systems Administrator Manager
Business Owner
6 Yearsyrs
Support Specialist Systems Administrator Operations Manager
Practice Manager
9 Yearsyrs
Support Specialist Systems Administrator Administrator
Business Office Manager
7 Yearsyrs
Assistant Coordinator Project Coordinator
Senior Administrative Assistant
7 Yearsyrs
Assistant Teacher Administrator
Administrative Manager
6 Yearsyrs
Assistant Account Executive Vice President, Business Development
Founder And Chief Executive Officer
7 Yearsyrs
Teacher Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Teacher Writer And Editor Author
Entrepreneur
5 Yearsyrs
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Do you work as an Office Support Specialist?

Help others decide if this is a good career for them

Average Length of Employment
Office Technician 3.1 years
Office Specialist 3.0 years
Support Clerk 3.0 years
Office Associate 2.8 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Office Worker 2.0 years
Top Careers Before Office Support Specialist
Cashier 7.4%
Secretary 7.2%
Internship 4.3%
Clerk 2.9%
Supervisor 1.6%
Top Careers After Office Support Specialist
Cashier 5.7%
Secretary 3.6%
Internship 3.1%
Specialist 2.5%
Clerk 2.0%
Manager 2.0%

Do you work as an Office Support Specialist?

Average Yearly Salary
$35,000
View Detailed Salary Report
$22,000
Min 10%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$56,000
Max 90%
Best Paying Company
SSM Health Care of Wisconsin Inc.
Highest Paying City
Palo Alto, CA
Highest Paying State
Hawaii
Avg Experience Level
2.8 years
How much does an Office Support Specialist make at top companies?
The national average salary for an Office Support Specialist in the United States is $35,990 per year or $17 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $56,000.

How Would You Rate The Salary Of an Office Support Specialist?

Have you worked as an Office Support Specialist? Help other job seekers by rating your experience as an Office Support Specialist.

Top Skills for An Office Support Specialist

  1. Office Supplies
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Order all office supplies using multiple accounts and manage online accounts and deliveries, or pick up order from vendor.
  • Provided reference and research services for patrons and business entities while exemplifying exceptional customer service skills in the circulation department.
  • Completed data entry assignments, compiled data for miscellaneous reports.
  • Updated/maintained a variety of databases/spreadsheets in order to facilitate information recording, storage, and retrieval and/or to track activity
  • Obtained signatures for financial documents and internal and external invoices.

Office Support Specialist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,322 Office Support Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Support Specialist Resume

View Resume Examples

Office Support Specialist Demographics

Gender

Female

73.4%

Male

15.9%

Unknown

10.7%
Ethnicity

White

63.5%

Hispanic or Latino

15.9%

Black or African American

11.6%

Asian

5.6%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

56.9%

French

6.9%

Russian

4.2%

Mandarin

4.2%

Chinese

2.8%

German

2.8%

Japanese

2.8%

Korean

2.8%

Italian

2.8%

Swahili

1.4%

Hebrew

1.4%

Romanian

1.4%

Somali

1.4%

Braille

1.4%

Amharic

1.4%

Bemba

1.4%

Tagalog

1.4%

Lingala

1.4%

Hmong

1.4%
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Office Support Specialist Education

Schools

University of Phoenix

16.8%

Miami Dade College

10.9%

Strayer University

7.8%

Illinois State University

5.5%

Southern Illinois University Carbondale

5.1%

Southern Illinois University Edwardsville

4.7%

Kaplan University

4.7%

J Sargeant Reynolds Community College

3.9%

Portland Community College

3.9%

University of Illinois at Springfield

3.9%

University of Maryland - University College

3.5%

Eastern Illinois University

3.5%

George Mason University

3.5%

Anne Arundel Community College

3.5%

Ashford University

3.1%

Barry University

3.1%

Rasmussen College

3.1%

University of Houston

3.1%

Florida International University

3.1%

Southern New Hampshire University

3.1%
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Majors

Business

32.4%

Criminal Justice

7.0%

Health Care Administration

6.8%

Psychology

5.9%

Accounting

5.9%

General Studies

4.2%

Human Resources Management

4.0%

Communication

3.4%

Legal Support Services

3.3%

Human Services

2.7%

Education

2.6%

Information Technology

2.6%

Computer Information Systems

2.6%

Liberal Arts

2.4%

English

2.4%

Political Science

2.4%

Medical Assisting Services

2.4%

Nursing

2.3%

Management

2.3%

Secretarial And Administrative Science

2.3%
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Degrees

Bachelors

34.6%

Other

26.4%

Associate

18.6%

Masters

9.9%

Certificate

7.7%

Diploma

2.2%

License

0.3%

Doctorate

0.2%
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