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Become An Office Technician

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Working As An Office Technician

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,990

    Average Salary

What Does An Office Technician Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Technician

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Technician jobs

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Office Technician Career Paths

Office Technician
Program Analyst Program Manager General Manager
Account Manager
5 Yearsyrs
Staff Analyst Program Manager Business Developer
Business Development Manager
9 Yearsyrs
Security Officer Account Manager Billing Specialist
Business Office Manager
8 Yearsyrs
Home Health Aid Technician Operations Manager
Chief Executive Officer
8 Yearsyrs
Executive Secretary Office Administrator Operations Manager
Chief Operating Officer
11 Yearsyrs
Personnel Specialist Human Resource Specialist Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Technician Service Manager General Manager
District Manager
7 Yearsyrs
Office Services Supervisor Service Manager Office Manager
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Home Health Aid Security Officer Account Manager
Marketing Director
7 Yearsyrs
Technician Specialist Account Manager
Marketing Manager
6 Yearsyrs
Service Assistant Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Program Analyst Project Manager Program Manager
Operations Director
9 Yearsyrs
Personnel Specialist Human Resources Coordinator Specialist
Operations Manager
7 Yearsyrs
Office Services Supervisor Facilities Manager General Manager
President/Chief Executive Officer
10 Yearsyrs
Service Assistant Security Officer Account Manager
Product Manager
7 Yearsyrs
Staff Analyst Project Manager
Program Manager
8 Yearsyrs
Management Services Technician Office Manager
Property Manager
6 Yearsyrs
Executive Secretary Office Manager Account Manager
Sales Manager
5 Yearsyrs
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Average Length of Employment
Office Technician 3.0 years
Office Specialist 2.8 years
Office Associate 2.7 years
Technician 2.6 years
Support Clerk 2.6 years
Office Secretary 2.5 years
Office Assistance 2.4 years
Clerk 2.3 years
Front Office Clerk 2.2 years
Office Clerk 2.2 years
Office Worker 2.1 years
Office Assistant 2.0 years
Office Employee 2.0 years
Office Helper 2.0 years
Office Aide 1.6 years
Junior Technician 1.6 years
Clerical Aide 1.6 years
Office Volunteer 1.4 years
Top Employers Before
Cashier 5.0%
Internship 4.5%
Secretary 3.5%
Clerk 2.8%
Manager 2.5%
Volunteer 2.1%
Top Employers After
Cashier 5.1%
Secretary 3.5%
Owner 3.3%
Internship 3.3%
Technician 2.4%

Office Technician Demographics

Gender

Female

63.5%

Male

34.6%

Unknown

1.9%
Ethnicity

White

72.4%

Hispanic or Latino

17.8%

Asian

7.6%

Unknown

1.6%

Black or African American

0.6%
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Languages Spoken

Spanish

66.4%

French

5.3%

Portuguese

4.4%

Korean

2.7%

Navajo

2.7%

Filipino

1.8%

Romanian

1.8%

Greek

1.8%

Hindi

1.8%

Tagalog

1.8%

Mandarin

1.8%

Hungarian

0.9%

Turkish

0.9%

Cayuga

0.9%

Georgian

0.9%

Cantonese

0.9%

Ilocano

0.9%

Japanese

0.9%

Russian

0.9%

Arabic

0.9%
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Office Technician Education

Schools

University of Phoenix

17.2%

American River College

7.8%

California State University - Sacramento

6.9%

Sacramento City College

6.9%

Salt Lake Community College

4.9%

College of the Sequoias

4.9%

East Los Angeles College

4.9%

Southern New Hampshire University

4.4%

California State University - Los Angeles

4.4%

Virginia Polytechnic Institute and State University

3.9%

Cuesta College

3.9%

Cosumnes River College

3.4%

National University

3.4%

Ashford University

3.4%

Virginia Commonwealth University

3.4%

Bakersfield College

3.4%

Santa Monica College

3.4%

Colorado Technical University

3.4%

University of Maryland - University College

2.9%

Heald College - Central Administrative Office

2.9%
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Majors

Business

25.3%

Health Care Administration

7.4%

Psychology

6.3%

Accounting

5.6%

General Studies

5.4%

Computer Science

5.0%

Information Technology

4.6%

Nursing

4.4%

Criminal Justice

4.4%

Medical Assisting Services

4.1%

Liberal Arts

3.9%

Computer Information Systems

3.5%

Legal Support Services

3.3%

Communication

3.1%

Marketing

2.5%

Biology

2.4%

Computer Networking

2.4%

Education

2.3%

English

2.3%

Human Resources Management

2.1%
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Degrees

Bachelors

31.3%

Other

28.2%

Associate

16.3%

Masters

12.3%

Certificate

7.1%

Doctorate

2.2%

Diploma

2.0%

License

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Office Technician

OfficeProceduresPersonnelFilesDataEntryCustomerServicePhoneCallsPayrollEmailScheduleAppointmentsOfficeEquipmentFinancialTechnicalSupportWebPowerpointSortFrontDeskMedicalRecordsComputerSystemsTroubleshootClericalSupportTravelArrangements

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Top Office Technician Skills

  1. Office Procedures
  2. Personnel Files
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Administer office procedures including equipment and vehicle maintenance and activities.
  • Updated and evaluated department personnel files.
  • Performed final audit on files for HMDA, data entry and compliance issues.
  • Processed daily reports, collections, schedule of deliveries, daily deposits, filing, sales, and basic customer service.
  • Receive and place telephone calls using switchboard, relay messages to staff.

Top Office Technician Employers

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Office Technician Videos

BBC Office UK I.T GUY Simon | BRUCE LEE | GO KARTING

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