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Become An Office Technician

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Working As An Office Technician

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $40,522

    Average Salary

What Does An Office Technician Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Technician

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as an Office Technician?

Office Technician Jobs

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Office Technician Career Paths

Office Technician
Executive Secretary Office Manager
Account Manager
5 Yearsyrs
Office Manager Accounts Payable Clerk Staff Accountant
Accounting Manager
8 Yearsyrs
Office Services Supervisor Service Office Manager Office Administrator
Administrative Manager
6 Yearsyrs
Program Analyst Program Manager General Manager
Business Manager
7 Yearsyrs
Home Health Aid Patient Care Technician Office Manager
Business Office Manager
8 Yearsyrs
Home Health Aid Technician Maintenance Supervisor
Facilities Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Personnel Specialist Human Resource Specialist Human Resources Generalist
Human Resources Supervisor
5 Yearsyrs
Staff Analyst Senior Software Engineer Senior Systems Engineer
Information Technology Manager
8 Yearsyrs
Executive Secretary Legal Assistant
Office Manager
5 Yearsyrs
Security Officer Operator Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Security Officer Service Representative Accounts Payable Clerk
Payroll Manager
8 Yearsyrs
Service Assistant Office Manager
Practice Manager
9 Yearsyrs
Personnel Specialist Human Resources Manager Operations Director
President/Chief Executive Officer
11 Yearsyrs
Staff Analyst Project Manager Program Manager
Product Manager
7 Yearsyrs
Program Analyst Project Manager
Program Manager
8 Yearsyrs
Service Assistant Home Health Aid Staff Nurse
Service Director
10 Yearsyrs
Office Services Supervisor Facilities Manager Operations Manager
Site Manager
7 Yearsyrs
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Do you work as an Office Technician?

Help others decide if this is a good career for them

Average Length of Employment
Office Technician 3.0 years
Office Specialist 2.8 years
Office Associate 2.7 years
Office Secretary 2.5 years
Office Clerk 2.2 years
Office Assistant 2.1 years
Office Worker 2.0 years
Office Volunteer 1.3 years
Top Employers Before
Cashier 5.0%
Internship 4.6%
Secretary 3.5%
Clerk 2.8%
Teller 2.7%
Volunteer 2.3%
Manager 2.0%
Technician 1.8%
Assistant 1.8%
Top Employers After
Cashier 5.7%
Secretary 3.5%
Internship 3.1%
Teller 2.8%
Owner 2.7%
Manager 2.3%
Technician 2.3%

Do you work as an Office Technician?

Office Technician Demographics

Gender

Female

67.8%

Male

30.5%

Unknown

1.6%
Ethnicity

White

54.1%

Hispanic or Latino

25.9%

Black or African American

8.8%

Asian

7.4%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

69.1%

French

5.5%

Portuguese

3.6%

Navajo

2.7%

Korean

2.7%

Filipino

1.8%

Romanian

1.8%

Greek

1.8%

Hindi

1.8%

Tagalog

1.8%

Hungarian

0.9%

Turkish

0.9%

Cayuga

0.9%

Cantonese

0.9%

Ilocano

0.9%

Mandarin

0.9%

Arabic

0.9%

Italian

0.9%
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Office Technician Education

Schools

University of Phoenix

16.4%

American River College

9.0%

Sacramento City College

7.5%

California State University - Sacramento

6.5%

Salt Lake Community College

5.0%

California State University - Los Angeles

5.0%

East Los Angeles College

5.0%

College of the Sequoias

4.5%

Cosumnes River College

4.0%

Southern New Hampshire University

4.0%

Cuesta College

4.0%

National University

3.5%

Ashford University

3.5%

Virginia Commonwealth University

3.5%

Bakersfield College

3.5%

Santa Monica College

3.5%

Heald College - Central Administrative Office

3.0%

California State University - Dominguez Hills

3.0%

Virginia Polytechnic Institute and State University

3.0%

Capella University

3.0%
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Majors

Business

25.6%

Health Care Administration

7.6%

Psychology

6.6%

General Studies

6.0%

Accounting

5.4%

Criminal Justice

5.0%

Nursing

4.7%

Medical Assisting Services

4.7%

Liberal Arts

4.0%

Computer Science

3.9%

Legal Support Services

3.7%

Information Technology

3.4%

Communication

3.2%

Marketing

2.7%

Computer Networking

2.4%

Computer Information Systems

2.4%

Graphic Design

2.3%

Human Resources Management

2.1%

Education

2.0%

Biology

2.0%
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Degrees

Bachelors

31.6%

Other

30.1%

Associate

18.0%

Masters

9.3%

Certificate

7.2%

Diploma

2.3%

Doctorate

0.9%

License

0.7%
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Top Skills for An Office Technician

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  1. Phone Calls
  2. Data Entry
  3. Personnel Files
You can check out examples of real life uses of top skills on resumes here:
  • Screened and processed incoming mail and informational telephone calls.
  • Performed data entry verification and reconciled time analysis.
  • Updated and evaluated department personnel files.
  • Maintained and upgraded office equipment and computers maximizing technical resources to support business operations and deliver excellent customer service.
  • Strengthened inventory management by ordering all office supplies.

How Would You Rate Working As an Office Technician?

Are you working as an Office Technician? Help us rate Office Technician as a Career.

Top Office Technician Employers

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Jobs From Top Office Technician Employers

Office Technician Videos

BBC Office UK I.T GUY Simon | BRUCE LEE | GO KARTING

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