Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookComparePart Time jobsEntry Level jobsFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Office technician skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Brandy Bailey
Below we've compiled a list of the most critical office technician skills. We ranked the top skills for office technicians based on the percentage of resumes they appeared on. For example, 15.9% of office technician resumes contained data entry as a skill. Continue reading to find out what skills an office technician needs to be successful in the workplace.

15 office technician skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how office technicians use data entry:
  • Maintained and updated patients medical records through data entry into hospital based computer system.
  • Performed data entry verification and reconciled time analysis.

2. Patients

Here's how office technicians use patients:
  • Assisted physical/ occupational therapists by directing patients arm/hand exercises including light-weights, Thera-Puddy, Resistant Bands, and other tactile-hand-equipment.
  • Certified to perform refraction to patients participating in clinical trials.

3. Office Equipment

Here's how office technicians use office equipment:
  • Maintained and upgraded office equipment and computers maximizing technical resources to support business operations and deliver excellent customer service.
  • Created and updated records ensuring accuracy and validity of information Knowledge of office equipment Proficiency in MicroSoft Office

4. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how office technicians use office procedures:
  • Analyzed and organized office procedures such as bookkeeping and clerical services.
  • Administer office procedures including equipment and vehicle maintenance and activities.

5. Word Processing

Here's how office technicians use word processing:
  • Use computer applications such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
  • Processed requisitions for forms, assisted managers in creating forms and supervised all word processing and secretarial assistants.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how office technicians use payroll:
  • Communicated payroll information with employees.
  • Served as Point of Contact to receive documents, that affect payroll accounts, and to distribute accordingly.

Choose from 10+ customizable office technician resume templates

Build a professional office technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your office technician resume.

7. Front Desk

Here's how office technicians use front desk:
  • Acted as a backup for front desk receptionist in a fast paced office, and assisted with victim conferences.
  • Assist front desk with answering busy phone lines, screening and referring calls to appropriate personnel, greet visitors.

8. Computer System

Here's how office technicians use computer system:
  • Process complaint and agent information into computer systems.
  • Input student enrollment information into computer system.

9. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how office technicians use clerical support:
  • Provide clerical support to assigned case carriers and Senior Rehabilitation Counselors by performing specialized duties related to the rehabilitation process.
  • Provided general clerical support to the Risk Management Department.

10. Schedule Appointments

Here's how office technicians use schedule appointments:
  • Answer phones, schedule appointments, daily use of IRIS-complete and file encounter documents, and admit new clients.
  • Schedule appointments for inmates, scan medical records such as x-rays, CT scans, and medical files.

11. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how office technicians use telephone calls:
  • Screened and processed incoming mail and informational telephone calls.
  • Processed all incoming mail, telephone calls; office supplies inventory, organization and purchasing; equipment and receptionist duties coverage.

12. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how office technicians use vital signs:
  • Obtain vital signs, and finger sticks.
  • Performed nursing duties, such as administering medications, measuring vital signs, collecting specimens, or drawing blood samples.

13. Meeting Minutes

Here's how office technicians use meeting minutes:
  • Provided secretarial support to the Chief Psychiatrist, by transcribing meeting minutes and correspondence for both institutional distribution and outside mailing.
  • Update desk procedures as necessary.- Coordinate meetings for Business Services, take meeting minutes and prepare final draft for distribution.

14. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how office technicians use office machines:
  • Operate office machines such as copy machines, phones, and printers.
  • Mail Stop and On-site office Machines Computers Networks

15. Patient Charts

Here's how office technicians use patient charts:
  • Maintained patient charts as well as both client/referring veterinarian contact/billing information.
  • Maintained patient charts and managed all inventory and purchasing for equipment and supplies.
top-skills

What skills help Office Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all office technicians possess?

Brandy BaileyBrandy Bailey LinkedIn profile

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.
Do you want to know more?
Read more about what experts have to say about office technician

List of office technician skills to add to your resume

Office technician skills

The most important skills for an office technician resume and required skills for an office technician to have include:

  • Data Entry
  • Patients
  • Office Equipment
  • Office Procedures
  • Word Processing
  • Payroll
  • Front Desk
  • Computer System
  • Clerical Support
  • Schedule Appointments
  • Telephone Calls
  • Vital Signs
  • Meeting Minutes
  • Office Machines
  • Patient Charts
  • Travel Arrangements
  • Computer Software
  • PowerPoint
  • Law Enforcement
  • Windows
  • Troubleshoot
  • Statistical Reports
  • EMR
  • Computer Programs
  • Medicaid
  • Multi-Line Phone System
  • Technical Assistance
  • Fax Machines
  • Direct Calls
  • HR
  • Hippa
  • Medical History
  • Subpoenas
  • Administrative Tasks
  • HIPAA
  • OCT
  • Student Attendance
  • Facsimile Machines
  • State Agencies
  • Originality
  • Statistical Data
  • Bank Deposits
  • QuickBooks
  • IEP
  • Typewriters

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs