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Working As An Office Worker

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $37,000

    Average Salary

What Does An Office Worker Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Worker

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as an Office Worker?

Average Yearly Salary
$37,000
Show Salaries
$21,000
Min 10%
$37,000
Median 50%
$37,000
Median 50%
$37,000
Median 50%
$37,000
Median 50%
$37,000
Median 50%
$37,000
Median 50%
$37,000
Median 50%
$65,000
Max 90%
Best Paying Company
IES
Highest Paying City
San Jose, CA
Highest Paying State
Nevada
Avg Experience Level
2.0 years
How much does an Office Worker make at top companies?
The national average salary for an Office Worker in the United States is $37,969 per year or $18 per hour. Those in the bottom 10 percent make under $21,000 a year, and the top 10 percent make over $65,000.

The largest raises come from changing jobs.

See what's out there.

Real Office Worker Salaries

Job Title Company Location Start Date Salary
Supervisor, Office Workers The Windsor School, Inc. Aug 23, 2016 $67,704
Manager of Office Workers Pacita D. Franco, DDS, Inc. Apr 08, 2010 $51,445
Manager of Office Workers Noble Geropsychiatric Medical Group Jan 07, 2008 $50,777
Manager of Office Workers The Roman Catholic Diocese of Orange Nov 12, 2010 $43,201
Managers and Office Workers CCL Insurance Oct 22, 2007 $43,055
Supervisor of Office Workers Yogibapa Inc. Mar 05, 2010 $42,000

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Top Skills for An Office Worker

  1. Data Entry
  2. Customer Service
  3. File Papers
You can check out examples of real life uses of top skills on resumes here:
  • Performed data entry tasks while upholding complete confidentiality with sensitive records.
  • Conduct exceptional customer service by responding to telephone and email inquiries in a timely and professional fashion
  • Job Duties: Basic Office duties, able to work a computer, printer, and file papers correctly.
  • Answer phone calls, filing, create forms, assist visitors, take messages for doctors, nurses and administration.
  • Attend, generate and refer telephone calls and guide citizens as appropriate.

Rank:

Average Salary:

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Top 10 Best States for Office Workers

  1. Nevada
  2. California
  3. New Mexico
  4. Delaware
  5. Texas
  6. Oregon
  7. Arizona
  8. New Jersey
  9. Minnesota
  10. Connecticut
  • (77 jobs)
  • (1,334 jobs)
  • (62 jobs)
  • (30 jobs)
  • (571 jobs)
  • (134 jobs)
  • (164 jobs)
  • (449 jobs)
  • (225 jobs)
  • (110 jobs)

Office Worker Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 7,516 Office Worker resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Worker Resume

View Resume Examples

Office Worker Demographics

Gender

Female

67.7%

Male

28.1%

Unknown

4.2%
Ethnicity

White

64.7%

Hispanic or Latino

13.8%

Black or African American

11.5%

Asian

6.6%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

53.2%

French

9.4%

German

4.5%

Japanese

4.5%

Russian

3.9%

Italian

2.9%

Portuguese

2.9%

Arabic

2.9%

Chinese

2.6%

Mandarin

2.3%

Korean

2.3%

Hindi

1.9%

Armenian

1.3%

Polish

1.3%

Cantonese

1.0%

Hebrew

0.6%

Dutch

0.6%

Danish

0.6%

Ukrainian

0.6%

Vietnamese

0.6%
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Office Worker Education

Schools

Indiana University of Pennsylvania

18.6%

Eastern Washington University

6.8%

Louisiana State University and A&M College

6.1%

University of Louisiana at Monroe

5.7%

East Tennessee State University

5.3%

University of Massachusetts Amherst

5.3%

Ashford University

4.2%

University of Pittsburgh -

4.2%

University of Kentucky

3.8%

Hinds Community College

3.8%

West Virginia University

3.8%

University of Louisiana at Lafayette

3.8%

Murray State University

3.8%

Middle Tennessee State University

3.8%

Eastern Kentucky University

3.8%

Truman State University

3.4%

Kaplan University

3.4%

Brigham Young University

3.4%

Texas State University

3.4%

University of Mississippi

3.4%
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Majors

Business

21.1%

Psychology

9.2%

Accounting

7.9%

Criminal Justice

5.8%

Health Care Administration

5.5%

Nursing

5.4%

Communication

4.9%

General Studies

4.8%

Biology

4.4%

Liberal Arts

4.1%

English

4.0%

Education

3.0%

Elementary Education

2.9%

Medical Assisting Services

2.8%

History

2.6%

Computer Science

2.5%

Social Work

2.3%

Management

2.3%

Political Science

2.3%

Sociology

2.2%
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Degrees

Bachelors

45.4%

High School Diploma

22.9%

Associate

16.4%

Certificate

5.9%

Masters

4.6%

Diploma

4.2%

License

0.3%

Doctorate

0.2%
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Updated May 18, 2020