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PERSONALIZED JOBS

Become An Office Worker

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Working As An Office Worker

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does An Office Worker Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Worker

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Worker jobs

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Office Worker Career Paths

Office Worker
Crew Member Specialist
Account Manager
5 Yearsyrs
Data Entry Associate Office Manager General Manager
Area Manager
7 Yearsyrs
Warehouse Worker Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Office Manager Account Manager Account Executive
Business Development Manager
9 Yearsyrs
Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Chief Executive Officer
8 Yearsyrs
Barista Specialist Operations Manager
Chief Operating Officer
11 Yearsyrs
Office Clerk Bookkeeper Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Medical Assistant Security Officer Maintenance Technician
Facilities Manager
8 Yearsyrs
Data Entry Associate Accounts Payable Clerk Accountant
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Home Health Aid Patient Care Technician Medical Assistant
Office Manager
5 Yearsyrs
Ship Worker Security Officer Technician
Operations Manager
7 Yearsyrs
Warehouse Worker Warehouse Manager General Manager
Owner/Operator
6 Yearsyrs
Clerk Legal Assistant Office Manager
Practice Manager
9 Yearsyrs
Barista Office Manager
Property Manager
6 Yearsyrs
Office Clerk Front Desk Coordinator Front Office Manager
Resident Manager
5 Yearsyrs
Crew Member Technician Service Manager
Service Director
9 Yearsyrs
Ship Worker Delivery Driver Service Technician
Service Manager
7 Yearsyrs
Home Health Aid Technician Operations Manager
Site Manager
7 Yearsyrs
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Average Length of Employment
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Clerical Secretary 3.1 years
Clerical Associate 3.1 years
Office Technician 3.0 years
Office Specialist 2.8 years
Typist 2.8 years
Office Associate 2.7 years
Cash Office Worker 2.5 years
Office Secretary 2.5 years
Office Assistance 2.4 years
Data Clerk 2.4 years
Clerk 2.3 years
Office Clerk 2.2 years
Front Office Clerk 2.2 years
Office Assistant 2.0 years
Office Helper 2.0 years
Office Employee 2.0 years
Office Worker 2.0 years
Clerical Worker 1.9 years
Clerk/Assistant 1.9 years
Receptionist 1.9 years
Student Worker 1.6 years
Clerical Aide 1.6 years
Office Aide 1.6 years
Desk Worker 1.5 years
Front Desk Worker 1.4 years
Office Volunteer 1.4 years
Top Employers Before
Cashier 15.4%
Internship 8.1%
Volunteer 6.3%
Secretary 4.1%
Waitress 3.4%
Server 3.3%
Hostess 3.1%
Assistant 2.6%
Teacher 2.6%
Manager 2.5%
Top Employers After
Cashier 12.7%
Internship 7.9%
Teacher 4.2%
Server 4.0%
Volunteer 3.7%
Manager 3.2%
Waitress 2.3%
Assistant 2.1%

Office Worker Demographics

Gender

Female

72.1%

Male

26.2%

Unknown

1.7%
Ethnicity

White

80.3%

Hispanic or Latino

10.9%

Asian

6.6%

Unknown

1.6%

Black or African American

0.6%
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Languages Spoken

Spanish

51.7%

French

8.8%

German

5.0%

Japanese

5.0%

Arabic

3.8%

Portuguese

3.4%

Korean

2.9%

Russian

2.9%

Italian

2.9%

Chinese

2.5%

Hindi

2.1%

Mandarin

1.7%

Vietnamese

1.3%

Polish

1.3%

Romanian

0.8%

Danish

0.8%

Armenian

0.8%

Urdu

0.8%

Cantonese

0.8%

Swahili

0.4%
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Office Worker Education

Schools

Indiana University of Pennsylvania

13.1%

Liberty University

7.9%

University of Phoenix

6.6%

Murray State University

6.2%

Louisiana State University and A&M College

4.8%

Hinds Community College

4.5%

Eastern Washington University

4.5%

Ashford University

4.5%

University of Connecticut

4.5%

University of Memphis

4.5%

Mississippi State University

4.5%

Truman State University

4.1%

Louisiana Tech University

4.1%

Marshall University

3.8%

East Tennessee State University

3.8%

Southern Illinois University Carbondale

3.8%

Temple University

3.8%

University of Massachusetts Amherst

3.8%

Texas Christian University

3.8%

Southeastern Louisiana University

3.4%
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Majors

Business

21.8%

Psychology

8.0%

Accounting

7.0%

Criminal Justice

6.2%

Communication

5.7%

Nursing

5.4%

Health Care Administration

4.6%

General Studies

4.3%

English

4.2%

Biology

4.1%

Education

3.7%

Social Work

3.3%

Computer Science

3.1%

General Education, Specific Areas

2.9%

Political Science

2.7%

Medical Assisting Services

2.7%

Kinesiology

2.6%

Management

2.6%

Liberal Arts

2.5%

Graphic Design

2.5%
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Degrees

Bachelors

41.4%

Other

30.2%

Associate

12.0%

Masters

9.8%

Certificate

4.1%

Diploma

1.3%

Doctorate

0.7%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Office Worker Salaries

Job Title Company Location Start Date Salary
Supervisor, Office Workers The Windsor School, Inc. NY Aug 23, 2016 $67,704
Manager of Office Workers Pacita D. Franco, DDS, Inc. Pasadena, CA Apr 08, 2010 $51,445
Manager of Office Workers Noble Geropsychiatric Medical Group Irvine, CA Jan 07, 2008 $50,777
Manager of Office Workers The Roman Catholic Diocese of Orange Orange, CA Nov 12, 2010 $43,201
Managers and Office Workers CCL Insurance Yorba Linda, CA Oct 22, 2007 $43,055
Supervisor of Office Workers Yogibapa Inc. Perry, GA Mar 05, 2010 $42,000

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Top Skills for An Office Worker

DataEntryCustomerServiceSkillsPhoneCallsTelephoneCallsGeneralOfficePayrollTemporaryFinancialSortFrontDeskPowerpointDeliverySchedulingAppointmentsCommunicationSkillsOfficeMachinesOfficeSuppliesOfficeEquipmentComputerSystemQuickbooksWindows

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Top Office Worker Skills

  1. Data Entry
  2. Customer Service Skills
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Drive performance in Office Management including dispatching, invoicing customers, acct payable, data entry, weekly scheduling of employees.
  • Filed and performed paperwork as well as made customer service phone calls for credit transfer issue or problems.
  • Transcribed telephone messages and answered telephone calls.
  • Handle general office duties for an engineering/surveying equipment company.
  • Processed grain tickets, performed company payroll duties, weighed and sampled incoming loads of grain.

Top Office Worker Employers

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