Office worker vs office support clerk

The differences between office workers and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office worker and an office support clerk. Additionally, an office worker has an average salary of $41,003, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for an office worker include data entry, administrative tasks and powerpoint. The most important skills for an office support clerk are customer service, data entry, and word processing.

Office worker vs office support clerk overview

	Office Worker	Office Support Clerk
Yearly salary	$41,003	$32,040
Hourly rate	$19.71	$15.40
Growth rate	-5%	-5%
Number of jobs	84,397	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	2	2

What does an office worker do?

An office worker is responsible for performing administrative and clerical duties to support the daily operations of the business. Office workers assist in receiving calls to respond to the clients' inquiries and concerns, as well as welcoming visitors, verifying their appointments, and leading them to the appropriate personnel and department for their business needs. They also do data processing, sorting mail, and filing documents for easy retrieval and reference, especially during meetings and company activities.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Office worker vs office support clerk salary

Office workers and office support clerks have different pay scales, as shown below.

	Office Worker	Office Support Clerk
Average salary	$41,003	$32,040
Salary range	Between $23,000 And $71,000	Between $25,000 And $39,000
Highest paying City	San Francisco, CA	Tualatin, OR
Highest paying state	California	Washington
Best paying company	Fred Hutch	Sierra Pacific Industries
Best paying industry	Education	Finance

Differences between office worker and office support clerk education

There are a few differences between an office worker and an office support clerk in terms of educational background:

	Office Worker	Office Support Clerk
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Office worker vs office support clerk demographics

Here are the differences between office workers' and office support clerks' demographics:

	Office Worker	Office Support Clerk
Average age	47	47
Gender ratio	Male, 28.2% Female, 71.8%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 10.1% Unknown, 4.6% Hispanic or Latino, 16.3% Asian, 7.8% White, 60.2% American Indian and Alaska Native, 1.0%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between office worker and office support clerk duties and responsibilities

Office worker example responsibilities.

Manage daily office operations maintaining accurate records for payroll and other checks.
Train in installing windows, showers and glass into homes and commercial businesses.
Used QuickBooks to accurately compute and produce invoices to be mail to various customer companies.
Serve as office secretary, organizing files, answering phones, delivering payroll and deposits, organize incoming mail and invoices.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

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Office worker vs office support clerk skills

Common office worker skills

Data Entry, 28%
Administrative Tasks, 22%
PowerPoint, 18%
Payroll, 16%
Customer Service, 4%
Telephone Calls, 2%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

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Updated January 8, 2025

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