Ohio Mutual Insurance Group jobs - 28 jobs

The Associate AMD Claims Representative is an entry-level role that is designed for continuous career growth into the role of AMD Claim Representative. This position learns to investigate and evaluate AMD claims as well as resolves claims from a minor to moderate value. Formal training on claims handling, coverage investigations, negotiations, settlements, diary management, and overall claims resolution are part of the overall role. Essential Functions * Complies with company procedures and the applicable State Fair Claims Practices Acts. * Reviews policies and claim forms, and manages all external communication with insureds, claimants, and other contacts associated with the claim to determine coverage, liability and damages. * Maintains accurate claims and investigative reports. * Provides optimal customer service during times of high claim volume, which can be frequent; must be able to manage high call, email, and text volume from various customers. * Handles administrative responsibilities associated with the processing and payment of claims: * records and updates status notes, * documents the results of external information gathering, * administers correspondence to customers regarding the status of their claims. * Issues loss and expense payments within stated authority and comply with check security procedures. * Works in a team environment to: * promote and support the unit, department and organizational goals, * communicate effectively, * establish positive relationships with team members, * work with colleagues effectively and professionally. * Performs other duties as assigned. Working Conditions * Normal office working conditions. * Sitting for extended periods of time. * Eye strain and fatigue. * Extended computer usage. * Handling numerous phone and points of contact from customers daily * Stress associated with high claims volume, upset customers, making difficult decisions and meeting deadlines. QUALIFICATIONS Skills and Abilities * Must be proficient with operating a computer. * Exceptional customer service skills. * Experience working in a customer service environment where conflict resolution, time management, workload prioritization and follow-up are key priorities. * Strong organizational and detail-oriented skills. * Ability to focus and manage with frequent interruptions while dealing with various tasks. * Ability to develop and maintain customer relationships. * Strong verbal and written communication skills. * Ability to manage conflict resolution. * Strong analytical and critical thinking skills. Education Requirements * High School Graduate/GED * College degree preferred or equivalent work experience. SUPERVISION Supervision Received * Periodic supervision since most duties are repetitive and related with standard instruction and procedures as guides. * Self-reliant with limited oversight. * Unusual problems are referred frequently to the Claims Unit Manager with suggestions for correction. Supervision Exercised * None

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This Commercial Lines Underwriting Supervisor position is responsible for leading and managing a team of underwriters to ensure compliance with company underwriting policies. They will work closely with the Director of Regional Underwriting Operations to develop strategic plans for profitable growth within the territory. The team will underwrite commercial lines insurance policies, including General Liability, Worker's Compensation, Property, Commercial Auto insurance. Account exposure include Contractor, Wholesaler, Retail, Restaurant, Manufacturers, etc. Responsible for evaluating performance of all underwriters to confirm adherence to company underwriting guidelines policy. Effectively manages the quality process in a book of business. Manages territory to meet all regulatory requirements. Responsible for the administration of underwriting authority to underwriters with the Director of Regional Underwriting Operations. Understand trending in relation to growth and profit. Agency/Sales Management. Demonstrates strong partnerships with agents and brokers. Support sales plans and agency engagement initiatives. Effectively manage agency profitability. Work closely with Director of Regional Underwriting Operations to develop strategic plans that allow profitable growth in the territory. Embodies the leadership imperatives. What you need Minimum 5 years of experience in Commercial Lines Underwriting preferred. Leadership and management experience in the insurance industry, specifically in commercial lines preferred. Strong knowledge and understanding of General Liability, Worker's Compensation, Property, and Commercial Auto lines of business. Proven track record of successful underwriting and portfolio management in the middle market segment Excellent analytical and decision-making skills Strong communication, negotiation, and relationship-building abilities Bachelor's degree or equivalent experience preferred. CPCU, CIC designations highly desirable Salary Range: $90,000-$140,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Additional Compensation Underwriting Supervisor variable bonus plan BENEFITS: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: 401K plan Medical coverage Dental coverage Flexible spending accounts Vision care coverage Paid Time-Off (PTO) Paid Holidays Paid Volunteer Day Pay-for-Performance Employee and Dependent life insurance Disability insurance Accidental death & dismemberment insurance Discounts on automobile and homeowner's insurance Tuition reimbursement Employee Assistance Program (EAP) Credit Union membership Employees' Club Additional Information: This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-NC1

Our Personal Lines team is currently seeking a Assistant Regional Vice President in our Ohio or Indiana territory. This is a Hybrid full time exempt role. This position has responsibility for the development and execution of our Personal Lines distribution strategy for an assigned state or territory; and for leading a sales team to support that goal. ARVP's directly manage Territory Sales Managers to develop effective agency relationships, drive profitable new business, and to increase retention on current book, while increasing market share. This position is a sales leadership role that requires strong sales acumen, as well as territory and agency management expertise and experience. The ARVP is competent in complex consultative selling that supports Hanover's vision, mission, and strategy to grow market share through the independent agency channel. IN THIS ROLE, YOU WILL: Hires, develops, and leads a team of TSDs, TSMs and ATSM (typically 3-6) in their territory. This includes the daily management of the production and efficiency of the team. The ARVP works with the team to develop territorial business plans and manage the achievement of those plans. In conjunction with the Zone Leader, state management, and internal stakeholders, develops financial plans for the region/state and owns the execution and management of those plans. Partners with home PL leadership to successfully execute on marketing plans. Collaborates with State Management on developing pricing and product strategies, including opportunities for innovative product development ideas. Develop internal partnerships with Underwriting, Operations and Claims to enhance agency relationships. Owns the agency relationship in partnership with state management. Increases market share by driving conversion of winning agents to true agency partnerships. Accountable for the results and is fiscally responsible for the assigned state/territory. Develops and articulates the state strategy to internal and external stakeholders. Key Measures of Success: Is an ambassador and role model of the Hanover CARE values in their state, with internal peers, with their team, and with our agency partners. Drive effective agency partnerships and business planning to achieve production, retention, agency conversion and profit targets. Displays a comprehensive knowledge of Hanover's Personal Lines products and services, and knows the competition in their assigned market. Effectively demonstrates leadership and utilizes coaching skills to build in Best in class sales organization. Successfully networks internally and externally to pipeline future sales talent. Cultivates strong business relationships, able to overcome obstacles and find common ground for pursuing business opportunities. Understands the market and current economic conditions to drive profitable business and growth Required Skills, Key Success Factors and Experience: Typically has 5 years + years of relevant insurance experience with demonstrated success in sales and leadership Understands current market conditions, the competition and territory specific issues. Identifies and understands disruptors to the Independent Agency Chanel including technology and the regulatory environment. Ability to thrive in a changing and complex environment Strong business acumen with a deep understanding of agency economics Solid sales, underwriting and marketing capability. Ability to leverage marketing, UW and product expertise to advance agency business Leadership and coaching skills to develop the Personal lines field team. Effective communication, negotiation and relationship building skills. Geographic mobility within and across regions is desirable

Up-and-comers start here! Our formal Internship Program takes place during the summer, but our interns also love to return during their breaks. We are excited to be Hiring our 2026 Summer Interns: As an intern on our team, you'll be working on projects that are important to Ohio Mutual's Success. You'll also gain experience understanding our customers from the perspective of each of our departments. You'll engage in hands on work, such as actuarial processes and reporting, operational accounting responsibilities, claims handling, underwriting and IT. Working closely with a mentor to guide your professional development, you'll have someone to help you every step of the way. When: Summer 2026 (May to August) Compensation and Benefits: * Hourly rate specific to your Major and number of times you have interned at Ohio Mutual. Returning Interns receiving a raise each time they return * OMIG Scholarship Winners receive extra scholarship benefits when they become an intern. * Eligibility for 401(K) * Organized social activities, adaptable for virtual or onsite environments, to connect with other company interns and professionals * Meaningful internship projects that solve business challenges. * Mentorship, continued career development, paid online professional coursework, and networking with company leaders. Equal Opportunity Employer Sponsorship for work authorization for foreign national candidates is not available for this position.

Hanover Specialty Insurance is seeking a motivated, results-driven Underwriting Specialist Specialty to join our dynamic and growing team. This role offers the chance to make a meaningful impact while advancing your career in a supportive, high-growth environment. At The Hanover, we are committed to fostering an inclusive workplace where every voice is heard and valued. We actively recruit top talent from all backgrounds and encourage qualified professionals to apply. We believe that diversity strengthens our organization and creates a more vibrant community. Recognizing the evolving nature of work, we proudly support flexible arrangements. This position can be hybrid or fully remote, with occasional travel to key specialty locations. While we prefer candidates based in the Midwest (OH, MO, MN, AZ, UT, NE, WY, IL, WI, ID, IA), we welcome applicants from across the country. This is more than a job-it's an opportunity to grow your expertise, expand your network, and build a long-term career with a company that invests in your success. Position Overview: Responsible for identifying, soliciting, underwriting, and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments and LOB mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover's customers manage risk. Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one's authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination. This is a full-time, exempt role. Please note that the designated job title and level will be determined based on the candidate's qualifications and professional experience (Underwriter or Senior Underwriting Specialist Specialist). In This Role, You Will: Technical Underwriting: Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis. Uses all appropriate underwriting tools, disciplines and strategies to ensure underwriting guidelines are followed. Understands pricing components and rating methodology and correlates pricing to exposures. When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls. Completes file documentation according to best practices guidelines and can clearly explain account decisions. Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent. Portfolio Management & Financial Acumen: Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals, by use of proven pipeline and marketing practices. Developing an understanding of various financial reporting information and insurance performance measures in the management of risk. Demonstrates an understanding of the market factors that can affect pricing and how it correlates to individuals book, agency's book, the region, and countrywide. Prepares or analyzes information on underwriting decisions, rate, underwriting requirements, company appetite, status, and declinations to drive results within the assigned territory. Familiarizes oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced. Sales Management: Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents. Keeps current on state/territory issues, regulations, and trends. Utilizes market and competitor information to enhance relationships and individual account decision making. Prioritizes and develops effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios. Operates with a franchise perspective to identify additional sell opportunities to create growth within other LOB's and customer segments. Partners with other business units to deliver comprehensive insurance solutions. Demonstrates in-depth knowledge of Hanover's products and appetite while clearly communicating Hanover's position at the point of sale. Builds and maintains rigorous sales practices using all systems, sales tools and disciplines outlined in the sales best practices. Makes presentations to agents and customers. Utilize department and Specialty partners to augment sales process. Effectively utilize Claims and Loss Control to display service and/or technical expertise with present and future customers. What You Need To Apply: Bachelor's Degree or equivalent experience Generally, 3-7+ years Specialty or standard commercial lines experience. 3-4+ years' experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts. Demonstrates ability to adapt quickly to change, identify, analyze, and solve problems and willingness to being open to new and different ways of thinking. Communication - ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team, and/or matrix environment. Demonstrating ability to consult with internal and external parties on underwriting matters. Judgment and Decision Making - Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority. Demonstrates confidence in own abilities and is comfortable taking informed risk. Agile and Adaptive - Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects. Teamwork and Collaboration - Openly encourages other team members to share ideas and voice concerns. Shows respect for differences and diversity in ideas and views. Involves other team members to achieve optimal performance. Prioritization and Desk Management - Understands and seeks ways to improve the quality and results of one's work. Monitors progress against agreed upon timeline and deliverables. Raises awareness if achievement of committed work may be compromised and actively engages in mitigating the situation.

The Hanover Technology and Life Sciences Underwriting Department is seeking a highly skilled, results-oriented Technology Leader to join our growing team. The role is ideal for a collaborative, sales-driven professional with strong technical and leadership skills who thrives in a dynamic environment. At The Hanover, we are committed to creating an inclusive workplace where every voice is valued. We actively seek top talent from diverse backgrounds and encourage all qualified candidates to apply. We believe that diversity strengthens our organization and fuels innovation. Recognizing the changing nature of work, we offer flexible arrangements. This position may be hybrid or fully remote; however, regular business travel within the assigned territory is required. We are open to applicants located anywhere in the Central or West Zones (AZ, CA, CO, ID, IL, IN, KS, MI, MN, NM, NV, OH, OR, TX, UT, WA) Position Overview: We are seeking an experienced leader to join our Technology team. In this role you will drive growth and profit by overseeing underwriters who handle new and some renewal business for technology accounts of varying sizes and complexities. You will also help build and maintain strong relations with agency partners and collaborate closely with internal teams to deliver exceptional service. Partnership with Core field leaders is a must. This leader will be responsible for our Central and West Zones. This is a full-time, exempt role. In This Role, You Will: Be responsible for managing Technology Small Commercial and Middle Market commercial lines underwriting and sales functions across a large territory and across multiple states and zones. Develop and implement strategies based on near and long-term priorities, current trends, and underwriting results. Hold a significant level of underwriting authority and expertise. Drive team performance to achieve profit and growth through talent management and development, portfolio management, achievement of new business targets, and consistent use and optimization of best practices and tools. What You Need To Apply: 7-10 years of commercial lines underwriting, with a minimum of 5 years of experience with Technology accounts. Minimum of 5 years demonstrated success directly managing others Strong communication skills and ability to collaborate with a wide range of decision-makers Change Leadership and strong ability to identify, analyze, and solve problems with agility and adaptability

2026 Internship program Up-and-comers start here! Our formal Internship Program takes place during the summer, but our interns also love to return during their breaks. We are excited to be Hiring our 2026 Summer Interns: As an intern on our team, you'll be working on projects that are important to Ohio Mutual's Success. You'll also gain experience understanding our customers from the perspective of each of our departments. You'll engage in hands on work, such as actuarial processes and reporting, operational accounting responsibilities, claims handling, underwriting and IT. Working closely with a mentor to guide your professional development, you'll have someone to help you every step of the way. When: Summer 2026 (May to August) Compensation and Benefits: * Hourly rate specific to your Major and number of times you have interned at Ohio Mutual. Returning Interns receiving a raise each time they return * OMIG Scholarship Winners receive extra scholarship benefits when they become an intern. * Eligibility for 401(K) * Organized social activities, adaptable for virtual or onsite environments, to connect with other company interns and professionals * Meaningful internship projects that solve business challenges. * Mentorship, continued career development, paid online professional coursework, and networking with company leaders. Equal Opportunity Employer Sponsorship for work authorization for foreign national candidates is not available for this position.

The Hanover's Life Science Underwriting Department is seeking a results-driven, sales-minded, collaborative, and highly skilled Senior Underwriting Specialist Life Sciences to join their expanding team. At The Hanover, we are dedicated to fostering an inclusive workplace where every voice is heard and valued. We actively recruit top talent from diverse backgrounds and encourage all qualified professionals to apply. We believe that diversity strengthens our organization and cultivates a vibrant, innovative community. In recognition of the evolving nature of work, we offer flexible arrangements. While preference is given to candidates located in the Midwest or Great Lakes Region (IL, IN, MI, MN, OH, WI, IA, MO, NE), we welcome applicants from across the country. This position may be hybrid or fully remote; however, regular business travel within the assigned region or territory is required. Position Overview: We are seeking a Life Sciences Underwriter to join our underwriting team. In this role, you will help drive growth by underwriting new and renewal business for life sciences accounts of varying sizes and complexities. You will also build and maintain strong relationships with agency partners and collaborate closely with internal teams to deliver exceptional service. The designated job title and level will be determined based on the candidate's qualifications and professional experience (Underwriter or Underwriting Specialist). This is a full-time, exempt role. In This Role, You Will: Underwrite new and renewal business for life sciences accounts across multiple lines of coverage including products, professional, and cyber. Assess risk and make sound underwriting decisions in accordance with company guidelines. Document underwriting decisions in internal systems. Communicate coverage options, advantages, and recommendations during the quoting process. Identify opportunities for account rounding and cross-selling additional products. Work closely with underwriting assistants and other team members to ensure efficient workflow. Maintain proactive communication with agents to foster trust and confidence. Collaborate with colleagues to address complex issues and support overall agency management. Make marketing and business development agency calls both in person and on-line. What You Need To Apply: Minimum of 5 years of underwriting experience in small or middle market Life Sciences. Experience with Professional Lines, Cyber, and Products Liability is highly desired. Strong knowledge of property and casualty coverages and underwriting principles. Ability to evaluate risk and make informed decisions. Sales-oriented mindset with the ability to negotiate and close accounts. Excellent relationship-building and communication skills. High level of responsiveness and commitment to delivering outstanding service.

The Actuarial Trainee operates within the Business Analytics Department, participating in a structured training program designed to cultivate necessary skills for departmental success. Associates in this role receive foundational instruction in insurance principles, data analysis, and SAS programming. The position encompasses a range of tasks that contribute to the effective functioning of the Business Analytics Department. Trainees are expected to actively pursue actuarial credentialing through the CAS, adhering to examination requirements as specified by the organization's actuarial program. Essential Functions * Acquires knowledge of both actuarial methods and general business analytics, along with their practical uses. * Develops, tests, and/or validates models that support experience analysis. * Gathers and validates data to aid in the development of business models. * Supports efforts in projecting financial results and sensitivity analysis. * Summarizes and communicates results to technical and non-technical audiences. * Takes CAS actuarial exams regularly as outlined in the company's actuarial program. * Attends training classes, seminars, and other educational events. * Attends weekly, monthly, and quarterly meetings. * Performs other duties as assigned. Working Conditions * Normal office working conditions. * Sitting for extended periods of time. * Occasional lifting and carrying heavy file boxes. * Frequent use of computer which is associated with eye strain and fatigue. QUALIFICATIONS Skills and Abilities * Ability to work on and complete projects in a team-oriented environment. * Effective verbal and written communication skills. * Strong problem-solving and analytical skills. Education/ Experience Requirements * Possesses or in the process of obtaining a Bachelor's degree in Actuarial Science, Math, Statistics, Risk Management, Programming, or a related field. * Experience working with and proficiency in using spreadsheet software. * Minimum one (1) CAS/SOA actuarial exam passed (2+ exams preferred). * Prior relevant internship experience preferred. SUPERVISION Supervision Received * Frequent supervision and feedback associated with trainee development. Supervision Exercised * None

Are You Driven? We Are. We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you. Why Join GAINSCO? GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO. We are seeking an energetic and results-driven Territory Development Manager to join our dynamic team. They will be responsible for driving growth in a defined geographic area, partnering with the Independent Agency Market to increase insurance policy production. The successful candidate will leverage proven consultative sales techniques in a Business-to-Business environment, employing a mix of e-mail, phone calls, virtual meetings, and in-person visits to implement a comprehensive contact strategy plan. What does a Territory Development Manager do at GAINSCO? Achieve defined daily, weekly, and monthly production goals. Make a targeted number of contacts each day through various channels, including e-mail, phone calls, virtual meetings, and in-person visits. Review and provide coaching on agency performance, ensuring continuous improvement and responsiveness to feedback. Effectively manage agency contests and quarterly bonus programs. Set and communicate goals for each agent, developing strategies and tactics to support goal achievement. Conduct effective commission conversations with agency owners to maintain or earn higher commission levels. Review commission statements and manage agency footprint targets. Based on market-specific information, identify and execute sales strategies. Review available reports and adjust actions to achieve goals. Identify and appoint agents in desired areas. Manage low-hanging fruit, incline/decline reports, and zero producers to change behavior. Ensure compliance with best practices, sales, contact requirements and documentation of activities within Sales Force. What is required? Education: Bachelor's degree or equivalent work experience. Experience: 2 or more years of successful sales experience. Experience with insurance sales is a plus. Ability to positively influence agents to increase territory production. Salesforce experience is a plus Other skills and abilities: Ability to learn and promote products and services. Rapport-building skills with agents. Excellent verbal and written communication skills. Effective sales, negotiation, and presentation skills. Analytical skills to interpret product data and identify market trends. Disciplined follow-up and organizational skills. Ability to manage multiple projects simultaneously. Ability to effectively manage your own time and coordinate various tasks simultaneously. Works independently, possesses a high energy level, and pays attention to detail. What else do you need to know? Field position, role will manage the state of Ohio. Local travel is approximately 75% of the time, with occasional overnight stays (25%). Must have valid Driver License Competitive salary based on experience, with bonus opportunity. Company provided equipment, including laptop, cell phone, printer/scanner/fax. Company vehicle or stipend included for Field role. Excellent benefits package: medical & dental, vision insurance, life insurance, short term and long-term disability insurance Parental Leave Policy 401K + Company Match PTO + Paid Company determined Holidays. **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity** All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO. GAINSCO is an Equal Employment Opportunity Employer

This individual contributor is responsible for investigating/settling more complex and higher exposure/high frequency claims while providing an exceptional level of customer service and maintaining a high-quality claim file. This position reports directly to the Builders Risk Specialty Claim Leader in Major Accounts and Specialty. Responsibilities may include, but are not limited to: Confirm coverage of claims by reviewing policies and documents submitted in support of claims. Analyze coverage and communicate coverage positions under direction of manager and coverage unit. Conduct, coordinate, and direct investigation of builders risk claims. Direct and monitor assignments to experts and underlying defense counsel. Evaluate information on coverage and damage to determine the extent of the loss exposure. Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis. Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes. Effectively evaluate contract language and identify coverage issues. Maintain an active file diary to more file toward resolution. Recognize and pursue recovery. Adhere to all statutory and regulatory fair claims practices. Recognize and identify potential fraudulent claims. Effectively control the use, work product and expenses of outside vendors. Develop and maintain strong business relationships with internal and external business partners/clients. Serve as a technical resource to lesser experienced adjusters on the team. Successfully contribute to the development and delivery of the team's goals, objectives and results. Bachelor's Degree preferred or equivalent experience. 10+ years of commercial property claims adjusting experience. Current adjuster licenses in one or more states preferred Should have high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file management. Knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Ability to work independently and assimilate learning materials on many different subjects from various sources. Authoritative knowledge of the company's coverage, products, services, and liabilities. Ability to make independent decisions using best practices for guidance. Jurisdictional claims handling experience. An aptitude for evaluating, analyzing, and interpreting information. Excellent verbal and written communication skills. Ability to work well in a team environment. Innovative thinker with ability to multi-task. Ability to deal with customers in a professional manner. Ability to self-motivate and self-start. Strong interpersonal, negotiation and customer service skills. Must be able to effectively work in a team environment. The pay range for the role is $105,300 to $179,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Our Claims team is currently seeking a Sr Technical Consultant Casualty Claims for either Commercial General Liability (CGL) or Auto Bodily Injury (ABI). This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices: Worcester, MA Richmond, VA Itasca, IL Syracuse, NY Fully remote options are available for candidates not located near these offices. POSITION OVERVIEW: This position requires daily telephone contacts with the policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve customers. IN THIS ROLE, YOU WILL: Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits. Responsible for the settlement of litigated cases, involving disputes over coverage, liability, and damages issues. Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion. Identifies possibly suspicious claims Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question. These claims require the highest level of investigation, analysis, evaluation, and negotiation. Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service. Will be utilized as a technical resource by adjusters. Will represent the company at mediation, arbitration and trials. Review and analyze contracts, leases, and identify risk transfer opportunities Demonstrate ability to write positional coverage letters. Manage litigation expenses. Reports into Unit Manager WHAT YOU NEED TO APPLY: Typically has 5 + years of litigation experience with insurance carrier. (TPA experience will not be considered) Bachelor's degree or equivalent experience, industry designation preferred. Dedicated to meeting the expectations and requirements of internal and external customers Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Considers the perspectives of others and gives them credibility Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excel, word, etc) Ability to work in a paperless environment. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

Hanover Marine is seeking an Underwriter to join our growing team in our Illinois or Ohio locations (Itasca, Chicago, Dublin, Cincinnati). This is a full time, exempt role. This is a hybrid opportunity. * We encourage all Inland Marine Underwriting professionals looking to join a dynamic & collaborative team to apply. The actual job title and level may be flexible dependent on candidate qualifications and experience.* POSITION OVERVIEW:Responsible for identifying, soliciting, underwriting and selling new and renewal Specialty accounts that drive profitable growth and align with Marine goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover's customers manage risk. Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one's authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination. IN THIS ROLE, YOU WILL:Technical Underwriting: Know and apply underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis. Use all appropriate underwriting tools, disciplines and strategies to ensure underwriting guidelines are followed. Understand pricing components and rating methodology and correlates pricing to exposures. When presented with minimal information on a risk, instinctively know the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls. Complete file documentation according to best practices guidelines and can clearly explain account decisions. Provide clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent. Portfolio Management & Financial Acumen: Manage assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals, by use of proven pipeline and marketing practices. Develop an understanding of various financial reporting information and insurance performance measures in the management of risk. Demonstrate an understanding of the market factors that can affect pricing and how it correlates to individuals book, agency's book, the region, and countrywide. Prepare or analyze information on underwriting decisions, rate, underwriting requirements, company appetite, status and declinations to drive results within the assigned territory. Familiarize oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced. Sales Management: Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents. Keep current on state/territory issues, regulations and trends. Utilize market and competitor information to enhance relationships and individual account decision making. Prioritize and develop effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios. Operate with a franchise perspective to identify additional sell opportunities to create growth within other LOB's and customer segments. Partner with other business units to deliver comprehensive insurance solutions Demonstrate in-depth knowledge of Hanover's products and appetite while clearly communicating Hanover's position at the point of sale. Build and maintain rigorous sales practices using all systems, sales tools and disciplines outlined in the sales best practices. Make presentations to agents and customers. Utilize department and Specialty partners to augment sales process. Effectively utilize Claims and Loss Control to display service and/or technical expertise with present and future customers. WHAT YOU NEED TO APPLY: Bachelor's Degree or equivalent experience. 3+ years of Inland Marine or standard commercial lines underwriting experience. 3+ years of experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts. Demonstrates ability to adapt quickly to change, identify, analyze, and solve problems and willingness to being open to new and different ways of thinking. Excellent verbal and written skills required. Teamwork and collaboration oriented. Prioritization and desk management skills required. Ability to travel as needed.

The Claims Trainer is tasked with developing, facilitating, and assessing training initiatives for claims associates to promote consistency, accuracy, and efficiency in claims processing. Responsibilities include supporting onboarding processes, continuous education, training on system updates, and compliance programs, while working closely with subject matter experts and leadership to identify training requirements and enhance overall performance. Essential Functions * Designs and delivers training programs for new hires and existing associates on claims systems, procedures, policies, and best practices. * Facilitates classroom, virtual, one-on-one sessions as well as on-the-job training. * Develops training materials including manuals, job aids, e-learning modules, and presentations. * Conducts training needs assessments in collaboration with claims leadership. * Creates and maintains a structured curriculum aligned with regulatory requirements, company standards, and adult learning principles and instructional design models. * Monitors trainee progress and provides feedback and coaching to improve performance. * Partners with managers to address performance gaps through targeted training. * Trains associates on updates to claims systems, workflows, and regulatory changes. * Provides regular reports to management on training effectiveness and outcomes. * Assists other departments with training initiatives as needed (e.g. underwriting, customer service). * Participates in cross-functional projects related to claims operations. * Assists with coordinating logistics for training events, workshops, and conferences. * Attends industry seminars and training to stay current on claims trends and instructional techniques. * Works with claims operations leader on system enhancements. * Performs other duties assigned, including claims handling to assist in overflow in times of need. Working Conditions * Normal office working conditions. * Sitting for extended periods of time. * Extended computer usage with potential eye strain and fatigue. * Stress associated with meeting deadlines. QUALIFICATIONS Skills and Abilities * Strong verbal and written communication skills. * Strong presentation and facilitation skills. * Strong organizational and detail-oriented skills. * Ability to assess training needs, analyze performance gaps and develop solutions. * An active listener who understands learner needs and organizational goals. * Proficiency in claims systems and Microsoft Office applications. * Ability to provide instructional design and adult learning principles. * Skilled in creating engaging content. * Ability to manage multiple projects and adapt to changing priorities. * Exceptional customer service skills. Education/ Experience Requirements * Bachelor's degree preferred but equivalent experience considered. * Three or more years in claims handling or training in a Property and Casualty insurance environment. SUPERVISION Supervision Received * Limited supervision. * Self-reliant with minimal oversight. * Refers complex or atypical problems to the Claims Operation Manager, providing suggestions for resolution. Supervision Exercised * None.

Our Personal Lines team is currently seeking a Assistant Regional Vice President in our Ohio or Indiana territory. This is a Hybrid full time exempt role. This position has responsibility for the development and execution of our Personal Lines distribution strategy for an assigned state or territory; and for leading a sales team to support that goal. ARVP's directly manage Territory Sales Managers to develop effective agency relationships, drive profitable new business, and to increase retention on current book, while increasing market share. This position is a sales leadership role that requires strong sales acumen, as well as territory and agency management expertise and experience. The ARVP is competent in complex consultative selling that supports Hanover's vision, mission, and strategy to grow market share through the independent agency channel. IN THIS ROLE, YOU WILL: Hires, develops, and leads a team of TSDs, TSMs and ATSM (typically 3-6) in their territory. This includes the daily management of the production and efficiency of the team. The ARVP works with the team to develop territorial business plans and manage the achievement of those plans. In conjunction with the Zone Leader, state management, and internal stakeholders, develops financial plans for the region/state and owns the execution and management of those plans. Partners with home PL leadership to successfully execute on marketing plans. Collaborates with State Management on developing pricing and product strategies, including opportunities for innovative product development ideas. Develop internal partnerships with Underwriting, Operations and Claims to enhance agency relationships. Owns the agency relationship in partnership with state management. Increases market share by driving conversion of winning agents to true agency partnerships. Accountable for the results and is fiscally responsible for the assigned state/territory. Develops and articulates the state strategy to internal and external stakeholders. Key Measures of Success: Is an ambassador and role model of the Hanover CARE values in their state, with internal peers, with their team, and with our agency partners. Drive effective agency partnerships and business planning to achieve production, retention, agency conversion and profit targets. Displays a comprehensive knowledge of Hanover's Personal Lines products and services, and knows the competition in their assigned market. Effectively demonstrates leadership and utilizes coaching skills to build in Best in class sales organization. Successfully networks internally and externally to pipeline future sales talent. Cultivates strong business relationships, able to overcome obstacles and find common ground for pursuing business opportunities. Understands the market and current economic conditions to drive profitable business and growth Required Skills, Key Success Factors and Experience: Typically has 5 years + years of relevant insurance experience with demonstrated success in sales and leadership Understands current market conditions, the competition and territory specific issues. Identifies and understands disruptors to the Independent Agency Chanel including technology and the regulatory environment. Ability to thrive in a changing and complex environment Strong business acumen with a deep understanding of agency economics Solid sales, underwriting and marketing capability. Ability to leverage marketing, UW and product expertise to advance agency business Leadership and coaching skills to develop the Personal lines field team. Effective communication, negotiation and relationship building skills. Geographic mobility within and across regions is desirable

Chubb Commercial Insurance is seeking a motivated, results-driven professional to join our team as a Core Commercial Property and Casualty Production Underwriter. This role focuses on underwriting and growing a diverse book of business, including Manufacturing, Wholesale Distribution, Professional Services, Food, Real Estate, Cultural Institutions, and other Middle Market industries. With clients generating revenues up to $1B, we offer both guaranteed cost and loss-sensitive program structures. This position involves building strong relationships with agency and broker partners, marketing Chubb's full suite of products, and driving profitable growth in the Commercial Insurance portfolio. You will collaborate closely with local branch teams, Territory Underwriting Managers, Industry Practice/Line of Business leaders, and Home Office personnel. Key Responsibilities Build and maintain strong relationships with key distribution partners to drive submission activity in target industry segments. Achieve new business production goals of $1.0M-$1.5M while maintaining profitability and adhering to underwriting strategies. Develop a robust prospect pipeline (5X production goal) using advanced prospecting tools and maintain strong marketplace visibility with 12+ external visits per month. Manage the profitability, growth, and retention of an assigned book of business. Meet or exceed rate, exposure, and retention goals on renewals by retaining key accounts and coordinating value-added services (e.g. Loss Control, Claims). Analyze submissions, quote ratios, hit ratios, and efficiency metrics to ensure profitable growth. Leverage client and broker relationships to cross-sell Chubb's full range of products, including Multinational, Environmental, Ocean Cargo, Financial Lines, Product Recall, E&O, A&H and more. Partner with internal team, including branch staff, Territory Underwriting Managers, and Line of Business/Industry Practice leaders, to deliver tailored solutions. Bachelor's degree or higher. 1+ years of commercial underwriting experience, preferably in the core middle market property and casualty segment. Strong understanding of Property, General Liability, Auto, Workers Compensation, Umbrella, and International lines of business. Proven marketing and negotiation skills with a focus on building and maintaining external relationships. Technical underwriting expertise, including exposure/control analysis, coverage forms, policy structure, loss picks and profitability analysis. Ability to thrive in a fast-paced, team-oriented environment. General understanding of insurance business, regulatory environment, and adherence to underwriting authority. Proficiency in Microsoft Office Suite.

Chubb is looking for an experienced Field Property Claims Adjuster. This position will be responsible for handling field property claims in Cleveland, OH as well as surround areas. The ideal candidate will be located in the Cleveland, OH area. This is a field adjuster role that requires conducting physical site inspections of residential and commercial properties to assess damages and determine coverages. The position involves traveling to various locations for on-site evaluations and is not a desk-based role. Responsibilities Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates. Investigate and adjust both personal and commercial property claims with exposures up to and over $500,000. Effectively evaluate contract language and identify coverage issues. Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis. Maintain an active file diary to move file toward resolution. Recognize and pursue recovery. Adhere to all statutory and regulatory fair claims practices. Recognize and identify potential fraudulent claims. Effectively control the use, work product, and expenses of outside vendors such as IA's, engineers or others involved with the claim. Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors. Effectively evaluate claim facts and negotiate claim settlements. Develop and maintain strong business relationships with internal and external customers. Successfully contribute to the development and delivery of the team's goals, objectives and results. Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs. Establish and maintain rapport with business partners including insureds, agents, and underwriters. Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory. Strong knowledge of first party, personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred. Must have a minimum of 3 years handling structure, field property claims in a remote environment, conducting site inspections, developing scope, addressing coverage, and writing estimates. A 4-year college degree or approximately 5 year equivalent structure, field property claims handling experience required. Demonstrated experience successfully working in a fully remote environment. Mobile Claims/Estimate/Symbility/CoreLogic or similar estimating platform experience preferred. An aptitude for evaluating, analyzing, and interpreting information. Excellent verbal and written communication skills. Innovative thinker with ability to multi-task. Strong customer service skills. Working knowledge in Microsoft Office. Prior experience handling complex claims with large exposures. Ability to work both independently and in a team supportive environment. Empowerment to make decisions within your authority and execute company mission Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment.

Are You Driven? We Are. We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you. Why Join GAINSCO? GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO. We are seeking an energetic and results-driven Territory Development Manager to join our dynamic team. They will be responsible for driving growth in a defined geographic area, partnering with the Independent Agency Market to increase insurance policy production. The successful candidate will leverage proven consultative sales techniques in a Business-to-Business environment, employing a mix of e-mail, phone calls, virtual meetings, and in-person visits to implement a comprehensive contact strategy plan. What does a Territory Development Manager do at GAINSCO? * Achieve defined daily, weekly, and monthly production goals. * Make a targeted number of contacts each day through various channels, including e-mail, phone calls, virtual meetings, and in-person visits. * Review and provide coaching on agency performance, ensuring continuous improvement and responsiveness to feedback. * Effectively manage agency contests and quarterly bonus programs. * Set and communicate goals for each agent, developing strategies and tactics to support goal achievement. * Conduct effective commission conversations with agency owners to maintain or earn higher commission levels. * Review commission statements and manage agency footprint targets. * Based on market-specific information, identify and execute sales strategies. * Review available reports and adjust actions to achieve goals. * Identify and appoint agents in desired areas. * Manage low-hanging fruit, incline/decline reports, and zero producers to change behavior. * Ensure compliance with best practices, sales, contact requirements and documentation of activities within Sales Force. What is required? Education: * Bachelor's degree or equivalent work experience. Experience: * 2 or more years of successful sales experience. * Experience with insurance sales is a plus. * Ability to positively influence agents to increase territory production. * Salesforce experience is a plus Other skills and abilities: * Ability to learn and promote products and services. * Rapport-building skills with agents. * Excellent verbal and written communication skills. * Effective sales, negotiation, and presentation skills. * Analytical skills to interpret product data and identify market trends. * Disciplined follow-up and organizational skills. * Ability to manage multiple projects simultaneously. * Ability to effectively manage your own time and coordinate various tasks simultaneously. * Works independently, possesses a high energy level, and pays attention to detail. What else do you need to know? * Field position, role will manage the state of Ohio. * Local travel is approximately 75% of the time, with occasional overnight stays (25%). * Must have valid Driver License * Competitive salary based on experience, with bonus opportunity. * Company provided equipment, including laptop, cell phone, printer/scanner/fax. * Company vehicle or stipend included for Field role. * Excellent benefits package: medical & dental, vision insurance, life insurance, short term and long-term disability insurance * Parental Leave Policy * 401K + Company Match * PTO + Paid Company determined Holidays. Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO. GAINSCO is an Equal Employment Opportunity Employer

Hanover Specialty Insurance is seeking a motivated, results-driven Underwriting Specialist Specialty to join our dynamic and growing team. This role offers the chance to make a meaningful impact while advancing your career in a supportive, high-growth environment. At The Hanover, we are committed to fostering an inclusive workplace where every voice is heard and valued. We actively recruit top talent from all backgrounds and encourage qualified professionals to apply. We believe that diversity strengthens our organization and creates a more vibrant community. Recognizing the evolving nature of work, we proudly support flexible arrangements. This position can be hybrid or fully remote, with occasional travel to key specialty locations. While we prefer candidates based in the Midwest (OH, MO, MN, AZ, UT, NE, WY, IL, WI, ID, IA), we welcome applicants from across the country. This is more than a job-it's an opportunity to grow your expertise, expand your network, and build a long-term career with a company that invests in your success. Position Overview: Responsible for identifying, soliciting, underwriting, and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments and LOB mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover's customers manage risk. Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one's authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination. This is a full-time, exempt role. Please note that the designated job title and level will be determined based on the candidate's qualifications and professional experience (Underwriter or Senior Underwriting Specialist Specialist). In This Role, You Will: Technical Underwriting: Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis. Uses all appropriate underwriting tools, disciplines and strategies to ensure underwriting guidelines are followed. Understands pricing components and rating methodology and correlates pricing to exposures. When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls. Completes file documentation according to best practices guidelines and can clearly explain account decisions. Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent. Portfolio Management & Financial Acumen: Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals, by use of proven pipeline and marketing practices. Developing an understanding of various financial reporting information and insurance performance measures in the management of risk. Demonstrates an understanding of the market factors that can affect pricing and how it correlates to individuals book, agency's book, the region, and countrywide. Prepares or analyzes information on underwriting decisions, rate, underwriting requirements, company appetite, status, and declinations to drive results within the assigned territory. Familiarizes oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced. Sales Management: Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents. Keeps current on state/territory issues, regulations, and trends. Utilizes market and competitor information to enhance relationships and individual account decision making. Prioritizes and develops effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios. Operates with a franchise perspective to identify additional sell opportunities to create growth within other LOB's and customer segments. Partners with other business units to deliver comprehensive insurance solutions. Demonstrates in-depth knowledge of Hanover's products and appetite while clearly communicating Hanover's position at the point of sale. Builds and maintains rigorous sales practices using all systems, sales tools and disciplines outlined in the sales best practices. Makes presentations to agents and customers. Utilize department and Specialty partners to augment sales process. Effectively utilize Claims and Loss Control to display service and/or technical expertise with present and future customers. What You Need To Apply: Bachelor's Degree or equivalent experience Generally, 3-7+ years Specialty or standard commercial lines experience. 3-4+ years' experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts. Demonstrates ability to adapt quickly to change, identify, analyze, and solve problems and willingness to being open to new and different ways of thinking. Communication - ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team, and/or matrix environment. Demonstrating ability to consult with internal and external parties on underwriting matters. Judgment and Decision Making - Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority. Demonstrates confidence in own abilities and is comfortable taking informed risk. Agile and Adaptive - Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects. Teamwork and Collaboration - Openly encourages other team members to share ideas and voice concerns. Shows respect for differences and diversity in ideas and views. Involves other team members to achieve optimal performance. Prioritization and Desk Management - Understands and seeks ways to improve the quality and results of one's work. Monitors progress against agreed upon timeline and deliverables. Raises awareness if achievement of committed work may be compromised and actively engages in mitigating the situation.