Team Leader jobs at Ohio's Hospice

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Team Lead Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission. Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve. Attend training for individuals served to assure their objectives, and company goals are achieved. Participate in community outings, house orientation to all new employees, serve as a role model to staff assuring that documentation is completed accurately and timely. Assist with house staffing needs and staff recruitment. Review individuals served progress, coordinate, and implement shift objectives. Provide for the delivery of services such as skills training, job coaching, behavior management according to the Individual Plan (IP) and/or treatment team. Every other weekend is required. On call requirements for scheduling assistance and shift responsibilities required. This role we be mostly direct-care with other requirements as well (shopping, home upkeep, ect...) Qualifications: High School Diploma or equivalent. Two years' experience in providing direct services in the human services field. Current driver's license, car registration, and auto insurance. Current CPR/First Aid Certification Strong leadership qualities and effective communication skills. Acute attention to detail and ability to problem-solve. A reliable, responsible attitude and a compassionate approach. A commitment to quality in everything you do. You will make a difference every day and help to provide quality of life-enhancing services to the individuals we serve. Why Join Us? Full-time Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Our PCSS Supervisor have been called to care when they're needed most. As a member of our home health team, you'll support a full range of patient services to bring comfort and dignity to our clients. What we offer our Personal Care & Support Service (PCSS) Supervisors: Competitive pay, benefits, and incentives Truly flexible scheduling - a dedication to work/life balance Daily Pay option available No Overtime Required Excited to hear more? Apply now! Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. As a Registered Personal Care & Support Service (PCSS) Supervisor, you will: Responsible for reviewing case specific requirements with employees prior to assignment Interview, hire, and management (schedule, training, and guidance) of the Personal Care & Support Services Aides Reporting all incident and/or reportable events as required to all parties Completed all administrator paperwork including but not limited to client charts, evaluations, authorization plans, case supervision, visit scheduling, etc. To qualify as a Personal Care & Support Service (PCSS) Supervisor with us, you will need: RN or LPN license Two (2) year of management experience required Knowledgeable of Waiver, ODP and OLTL preferred Pervious Healthcare/Home Care experience highly preferred At Interim HealthCare Home Care, we know that your loved ones deserve the very best - that's why we attend to each individual's needs in the comfort and dignity of their home. Through nursing, personal care, therapy, case management, and a full complement of specialized services, we bring quality care where it's needed most. We were called to care so that you can focus on being a family member. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #Lima1

The Team Lead, Medical Record Retrieval is responsible for all forms and aspects of retrospective HCC capture and submission including, but not limited to, claims data targeting, outreach data research planning, securing direct EMR access, ROI process development, pend-record resolution oversight, medical record auditing oversight, attestation pursuit direction, workflow documentation, and retrospective process stewardship. They will guide the deployment, performance and development of the MRC team, coordinate vendor and internal resources to achieve departmental goals and ensure relevant regulatory/compliance/legal guidelines are followed. Additionally, the Team Lead is responsible for supporting the implementation of Risk Adjustment's strategic initiatives. This position will work 4 days per week in the Dayton HQ office and 1 day remote. Essential Functions: Drive, enhance, track, audit, and report on medical record retrieval processes Create, review, revise, and enforce departmental policies and procedures Ensure team's training and development is up-to-date Approve time sheets, conduct performance reviews and execute other leadership administrative tasks Assist with interviewing, selecting and training new team members Ensure retrieved medical records' accuracy is confirmed via audit Ensure vendor performance meets operational goals and adheres to contractual standards Support vendor contracting processes Support project implementation by providing workflow development, training, and oversight Communicate with health systems to obtain, document, and track access to medical records Manage custom provider portals, secure emails, and SFTP to securely transfer PHI Research claims data to optimize chart retrieval Ensure payment of retrieval related invoices Perform any other job-related instructions as requested Education and Experience: Associate degree in Health Information Management, a related field or equivalent years of relevant work experience is required Minimum of three (3) years of clerical support experience is required At least one year of previous leadership experience is preferred Competencies, Knowledge and Skills: Team leadership and strategic management skills Vendor management and contracting support skills Process and workflow management skills Advanced proficiency in the Microsoft Office Suite Verbal and written communication skills Ability to work independently and within a team environment Attention to detail Critical listening and thinking skills Time management skills Data Analysis skills Business Analysis skills Customer service orientation Brand ambassadorship Decision making/problem solving skills Ability to take initiative to research and resolve obstacles Must be able to self- direct work when given a goal/task Ability to communicate with all levels of management Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time May be required to travel Compensation Range: $53,400.00 - $85,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-SD1

Apply Description Facilities Maintenance - Site Lead Cincinnati, Ohio, 45242 Full-Time, $30.00 - $34.00 per hour plus full benefits Omnia360 Facility Solutions is a full-service provider of customized and cost-efficient integrated facility solutions for corporate offices, multisite dispersed portfolios, education, and industrial-focused organizations. We are currently looking for a Facilities Maintenance - Site Lead to join our growing team of amazing individuals. Join Us! Great people make great teams. We have a great team here, and the results speak for themselves! We are always looking to supplement our outstanding workforce. We encourage you to discover, develop, and apply your talents, enabling you to reach your full potential with us. In return, we provide you with everything you need to succeed, including a comprehensive benefits program to take care of you and your family. Benefits for the Facilities Maintenance Site Lead include: Weekly paychecks! - $30.00 - $34.00 per hour, dependent on your experience and skills. Full benefit package including health, dental, and vision, plus free disability and life insurance. 401(k) retirement plan, including company match. Health Savings Account (HSA) with company match. Paid vacation that begins to accrue on your first day. Nine paid holidays. Education reimbursement Employee Assistance Program, and more! Responsibilities for the Facilities Maintenance Site Lead position are: Plan, direct, and coordinate day-to-day activities to ensure that our client's needs are met and/or exceeded by performing facilities maintenance duties personally and through delegation. Serve as the direct communication point for the timing, completion, and quality of work orders. Shared accountability for customer and employee satisfaction. Manage personnel and subcontractors engaged in performing facility maintenance work procedures. Interview candidates; onboard and train new hires. Handle emergencies appropriately according to established procedures; prepare and file accident reports. Approve procurement of tools, equipment and materials. Inspect work in progress to ensure conformity to contract specifications and quality. Achieve acceptable KPI scores. Ensure all operational and administrative work is compliant with our processes. Team development and career planning for the workgroup. Prepare and organize monthly steering team meetings and quarterly business reviews. Requirements for the Facilities Maintenance Site Lead position include: Multi-trade experience with a concentration in HVAC, electrical, and/or plumbing preferred. Outstanding customer service skills and a can-do attitude. Knowledge of local, state, and national codes on trades assigned. Universal CFC certification preferred. Bachelor's degree in a business or construction-related field of study or 5 or more years of related experience (or equivalent combination of education, training, and experience). Intermediate computer skills, including experience working with CMMS work order software, Microsoft Office applications, and Contact Management software. A Family Tradition that you can Trust At Omnia360, we are a family-owned business that strives to lead, treat, develop, and take care of our team as the family they are to us. Our leadership team has spent its combined 100-year career working in every facet of construction and facilities maintenance. As a full-service provider of customized and integrated solutions, we work closely with our clients, carefully managing their facilities so they do not have to. Our vision is to be the premier destination for both Associates and customers by delivering excellent service, high performance, continued investment, and great value to ensure a thriving future. We provide a better experience through a nimble and personal approach to facilities management. We maximize our clients' productivity and profitability through a unique blend of site-based service and customized solutions. Our integrated facility solutions include site-based, mobile, bundled services, project management, and managed services/vendor platforms. We serve as a natural, dedicated extension to businesses, taking care of their facilities so they can focus on running their business. Note: The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of responsibilities, duties, and skills required for this position. Omnia360 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job DescriptionDescription: Facilities Maintenance - Site Lead Cincinnati, Ohio, 45242 Full-Time, $30.00 - $34.00 per hour plus full benefits Omnia360 Facility Solutions is a full-service provider of customized and cost-efficient integrated facility solutions for corporate offices, multisite dispersed portfolios, education, and industrial-focused organizations. We are currently looking for a Facilities Maintenance - Site Lead to join our growing team of amazing individuals. Join Us! Great people make great teams. We have a great team here, and the results speak for themselves! We are always looking to supplement our outstanding workforce. We encourage you to discover, develop, and apply your talents, enabling you to reach your full potential with us. In return, we provide you with everything you need to succeed, including a comprehensive benefits program to take care of you and your family. Benefits for the Facilities Maintenance Site Lead include: Weekly paychecks! - $30.00 - $34.00 per hour, dependent on your experience and skills. Full benefit package including health, dental, and vision, plus free disability and life insurance. 401(k) retirement plan, including company match. Health Savings Account (HSA) with company match. Paid vacation that begins to accrue on your first day. Nine paid holidays. Education reimbursement Employee Assistance Program, and more! Responsibilities for the Facilities Maintenance Site Lead position are: Plan, direct, and coordinate day-to-day activities to ensure that our client's needs are met and/or exceeded by performing facilities maintenance duties personally and through delegation. Serve as the direct communication point for the timing, completion, and quality of work orders. Shared accountability for customer and employee satisfaction. Manage personnel and subcontractors engaged in performing facility maintenance work procedures. Interview candidates; onboard and train new hires. Handle emergencies appropriately according to established procedures; prepare and file accident reports. Approve procurement of tools, equipment and materials. Inspect work in progress to ensure conformity to contract specifications and quality. Achieve acceptable KPI scores. Ensure all operational and administrative work is compliant with our processes. Team development and career planning for the workgroup. Prepare and organize monthly steering team meetings and quarterly business reviews. Requirements for the Facilities Maintenance Site Lead position include: Multi-trade experience with a concentration in HVAC, electrical, and/or plumbing preferred. Outstanding customer service skills and a can-do attitude. Knowledge of local, state, and national codes on trades assigned. Universal CFC certification preferred. Bachelor's degree in a business or construction-related field of study or 5 or more years of related experience (or equivalent combination of education, training, and experience). Intermediate computer skills, including experience working with CMMS work order software, Microsoft Office applications, and Contact Management software. A Family Tradition that you can Trust At Omnia360, we are a family-owned business that strives to lead, treat, develop, and take care of our team as the family they are to us. Our leadership team has spent its combined 100-year career working in every facet of construction and facilities maintenance. As a full-service provider of customized and integrated solutions, we work closely with our clients, carefully managing their facilities so they do not have to. Our vision is to be the premier destination for both Associates and customers by delivering excellent service, high performance, continued investment, and great value to ensure a thriving future. We provide a better experience through a nimble and personal approach to facilities management. We maximize our clients' productivity and profitability through a unique blend of site-based service and customized solutions. Our integrated facility solutions include site-based, mobile, bundled services, project management, and managed services/vendor platforms. We serve as a natural, dedicated extension to businesses, taking care of their facilities so they can focus on running their business. Note: The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of responsibilities, duties, and skills required for this position. Omnia360 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Requirements:

We are seeking an Assertive Community Treatment (ACT) Team Lead! Ross County, OH is eligible for a sign-on bonus of $5,000!! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. We are seeking a Team Leader for a newly established Assertive Community Treatment (ACT) team. The Team Leader plays a pivotal role in launching and sustaining the ACT model in accordance with the Dartmouth Assertive Community Treatment Scale (DACTS) fidelity standards. This role is 50% clinical, providing direct services to individuals with serious mental illness, and 50% administrative, offering leadership and operational support to a multidisciplinary team. This is a unique opportunity to help shape and lead a high-impact program that meets people where they are, supports recovery and independence, and fosters a culture of collaboration and excellence. The salary range for this position is $66,174.73 $83,280.00 based on Independent Licensure. Essential Functions: Provide direct, community-based clinical services to individuals with serious mental illness and co-occurring disorders, including assessment, treatment planning, medication support (if licensed), and crisis response. Lead daily team meetings, supervise clinical decision-making, and ensure team coordination and communication. Oversee fidelity to the ACT model as defined by DACTS, including staffing composition, caseload size, service delivery structure, and performance benchmarks. Support the recruitment, onboarding, and development of a high-functioning multidisciplinary ACT team, including community behavioral health workers, nurses, prescribers, and peer specialists. Monitor and manage team productivity, quality assurance, and documentation standards in compliance with Medicaid and other regulatory requirements. Serve as liaison with community partners, housing providers, hospitals, legal systems, and other key stakeholders. Facilitate staff development through reflective supervision, training, and ongoing performance feedback. Provide backup for team members as needed to ensure continuity of care and 24/7 coverage responsibilities. Participate in program evaluation, strategic planning, and grant or contract reporting.? Help expand services to neighboring counties as needed. Other duties as assigned. Minimum Requirements: Master s degree in Social Work, Counseling, Nursing, Psychology, or a related behavioral health field. Ohio licensure is required: LISW, LPCC, LIMFT, or licensed psychologist. At least three years of experience in behavioral health service delivery, including work with individuals with serious mental illness. Supervisory or team leadership experience preferred. Strong understanding of ACT principles and the DACTS fidelity model (or willingness to be trained). Demonstrated ability to lead diverse teams with empathy, accountability, and clear communication. Knowledge of local behavioral health systems, housing, legal systems, and social services. Valid driver s license, insurance, and reliable transportation required for community-based work. Ability to thrive in a fast-paced, evolving environment with startup responsibilities. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Team Lead, Configuration Testing is responsible for day-to-day activities surrounding the knowledge and insight around testing of medical benefits, provider reimbursement, letters, claims workflow and clinical editing. Essential Functions: Responsible for day-to-day activities surrounding the knowledge and insight around testing of medical benefits, provider reimbursement, letters, claims workflow and clinical editing Guide and direct successful completion of daily tasks. Responsible for onboarding, training and development of staff Prioritize all work, requests and activities. Escalate any area of significant resource contention along with recommendation for resolution Track issues and status to ensure proper follow-up, coordination with business area and provide solutions Update project that configuration is involved with and coordinate any needed changes with manager Provide management with ticket dashboards. Identify root cause of issues and appropriate pro-active resolution to reduce tickets in the future Ensure ticket controls, communication and approvals are followed prior to system implementation Maintain and support fee schedules and methodology is consistent with required standards Provide oversight to vendor management tasks conducted by team members. Ensure timely responses and resolution Assist in auditing system configuration to ensure accuracy and internal controls are in place to minimize potential fraud and abuse and any business issues Perform any other job duties as requested Education and Experience: Bachelor's Degree or equivalent years of relevant work experience is required Minimum of three (3) years of health plan business or systems solutions experience is required Exposure to Facets or equivalent system is preferred Prior supervisory experience is preferred Competencies, Knowledge and Skills: Advanced computer skills and abilities in Facets or similar processing systems Medical terminology Advanced proficiency in Microsoft Suite to include Word, Excel and Access High level of programming and systems development knowledge Effective identification of business problems, assessment of proposed solutions to those problems, and understanding of the needs of business partners Demonstrated ability to successfully define a portfolio of initiatives including business requirements gathering, definition/prioritization, project scope definition, project staffing requirements, application configuration, testing approach, training, documentation, reporting strategy, and change management process Knowledge of regulatory reporting and compliance requirements Excellent listening and critical thinking skills Effective problem solving skills with attention to detail Excellent written and verbal communication skills Ability to work independently and within a team environment Strong interpersonal skills and high level of professionalism Ability to develop, prioritize and accomplish goals Proper medical coding knowledge and claims processing skills Licensure and Certification: Certified Professional Coder (CPC) is preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-GB1

The Team Lead, Information Technology is responsible for executing tactical components to achieve deliverables set by department manager, to include but not limited to components of projects from design through implementation while performing supervision and support of IT team members. Essential Functions: Execute tactical components to achieve deliverables set by department manager, to include but not limited to components of projects from design through implementation Perform supervision and support of IT team members Supervise, mentor and coach staff, and ensure appropriate staff training Prioritize team activities based upon IT leadership priorities and bandwidth Represent IT in project/business meetings and engagements Lead projects from inception/design through implementation, providing technical guidance, training and work direction Improve solution functionality and efficiency with added business value Collaborate closely with other business areas to optimize the use of systems and applications Collaborate with the department manager to systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanism Apply creative thinking in problem solving and identifying opportunities for improvement Provide subject matter expertise for technical guidance, training and direction Provide direction, lead and review of work products and daily tasks for quality Provide feedback on deliverables to staff on a timely basis Assist department manager to leverage staff to develop new programs and systems in relation to assigned responsibilities Establish and maintain professional working relationships between IT and its customers Perform any other job duties as requested Education and Experience: Bachelor's degree in Business, Computer Science or related field or equivalent work experience is required Minimum of three (3) years of systems management and analysis experience is required Three (3) or more years of experience within IT leadership is preferred Experience translating business requirements into technical specifications is preferred Project planning and project management experience is preferred Technical teaching skills or experience is preferred Knowledge of the healthcare and managed care philosophy is preferred Competencies, Knowledge and Skills: Strong analytical, evaluative and problem solving abilities Critical listening and thinking skills Strong learning competency and ability to teach others Solid project planning and management abilities Technical programming, analysis and specification skills Network protocols and security standards (may require) Application development tools methodologies (e.g. Agile) and Enterprise architecture (e.g. TOGAF) (may require) Advanced system configuration skills Proficient in Microsoft technologies (infrastructure or application development Experience with Business Intelligence, Analytic tools such as Informatica, MicroStrategy, SSRS and SAS ( may require) Strong data warehouse/business intelligence delivery experience (may require) Strong knowledge of best practices relative to application development or infrastructure standards Excellent written and oral communication skills Effective organization and prioritization skills Licensure and Certification: ITIL, MCD, MCSE, CCNE, CISSP, or other Infrastructure, Development, or IT Management specific certifications are a plus Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Create an Inclusive Environment Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-GB1

The role of the Team Lead, Case Management - Integrated Care is to provide support, direction and assistance to Case Management staff. Essential Functions: Give effective and timely feedback to staff in regard to performance outcomes and progress toward goals Monitor work allocation to maximize output and effectiveness of staff Provide daily oversight of scheduling and attendance of personnel Monitor performance of staff members through ongoing audit process Provide ongoing training, mentoring, coaching and disciplinary action as needed Conduct regularly scheduled one-on-one meetings with personnel Coordinate team-specific orientation and training Manage inbound referrals to CM and appropriately triage them to facilitate CM process Serve as interdepartmental liaison for issues relate to CM/Outreach services Network with other departments to gather and/or share information Must feel comfortable with public speaking and ongoing training of facility staff Assist with development of Case Management/Outreach processes that facilitate cost-effective service utilization and appropriate levels of care Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program Perform any other job related instructions, as requested Education and Experience: Associates Degree in healthcare or equivalent years of relevant work experience is required Bachelor of Science/Arts Degree is preferred Minimum of three (3) years of clinical experience is required Three (3) years of long term care experience is preferred Waiver experience is preferred Managed Care experience is preferred Medicare/Medicaid Experience is preferred One (1) year of management experience is preferred Competencies, Knowledge and Skills: Basic computer skills Proficient in Microsoft Office Communication skills Prior supervisory skills Ability to work independently and within a team environment Attention to detail Familiarity of the healthcare field Critical listening and thinking skills Training/teaching skills Negotiation skills/experience Proper grammar usage Time management skills Proper phone etiquette Customer service oriented Decision making/problem solving skills Leadership skills and experience Licensure and Certification: Current, unrestricted Registered Nurse (RN) license in state of practice or current, unrestricted Licensed Social Worker (LSW) in state of practice is required Certification in Case Management (CMC) is preferred Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time Reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel greater than 50% of time to perform work duties. A valid driver's license, car, and insurance are necessary for work related travel Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer Flexible hours, including possible evenings and/or weekend as needed to serve the needs of our member and may refer members to other CareSource resources Compensation Range: $70,800.00 - $113,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-JM1

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - St. Charles Hospital Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Associates Degree in Medical Technology, healthcare, or a related Science (preferred) Certifications: Phlebotomy Certification (preferred, not required) Experience: 5 years of experience in a clinical laboratory setting (required) 3 years phlebotomy experience (required if supervising Phlebotomy) Previous experience in a leadership position in a customer service environment (preferred, not required) Experience with EKG (preferred, not required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Phlebotomy - Mercy St. Charles It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Job Details Whitehall, OH Hybrid Full Time $56000.00 - $70000.00 Salary/year 40 - 50%Description The Buckeye Ranch is seeking a Support Services Supervisor to join our Shared Services department. The Support Services Supervisor provides oversight to a group of team members performing varying duties. Those duties include providing comprehensive service coordination and connecting children and families to essential community resources as well as placement finding and kinship assessments. This position works closely with the Clinical Supervisor to process referrals, coordinate the visitation schedule, and discharge planning. The Support Services Supervisor evaluates and implements support services in Columbus and Cincinnati regions. Learn about The Buckeye Ranch: For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives.. Our benefits: Benefit effective date: First of the month following 30 days of employment. Wonderful medical, dental, and vision insurance. Paid Time Off (Three weeks within the first year) Company Paid Life Insurance Company Paid Short Term Disability 401K + Employer Contribution Non-Profit Student Loan Forgiveness Program Employee Assistance Program Tuition Assistance Employee Referral Program Qualifications Who you are: You have a bachelor's degree in a human services related field; master's preferred. You have previous experience in child welfare. Four years required with a bachelor's degree Two years required with a master's degree. You have an active driver's license and proof of auto insurance. Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide visa sponsorship. Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future. #TBR002

MISSION: The purpose of ViaQuest, Inc. is to serve: Organizations that make a difference in the lives of others through management services. Our employees by treating them with respect and dignity. Our communities by doing the right thing. The objective of ViaQuest is to win… Winning is judged through the eyes of our customers and doing something of which we all can be proud. VISION: ViaQuest will become the company of CHOICE. VALUES: Customer Service, Humor, Ownership, Integrity, Creativity and Excellence Accountability Objectives: Mental Health Trainer Team Lead will oversee the QA & Trainer position, support the orientation and training processes, and coordinate appropriate updates and training for the EHR software. This position will also ensure that all aspects of services and supports are developed and implemented in the highest quality manner, complying at all times with regulatory and accrediting standards, as well as assuring high-quality outcomes for people served. Mental Health Trainer Team Lead is also responsible for assisting with orientation and training needs for all assigned locations. Specific Accountabilities: PEOPLE • Behave in a manner consistent with and supportive of the mission, vision, and values of the company. • Represent the company in a positive and professional manner in the community. • Promote positive, cooperative relationships with all company employees and outside contacts, as applicable. • Ensure that all hiring, disciplinary action and termination of employees is completed consistently and per company standard. • Ensure all qualified applicants are interviewed and considered for open positions. • Act as liaison between employees, operations and the Human Resources department as it relates to training and compliance. • Develop and maintain a professional relationship with employees that facilitates positive morale, mutual respect, and an environment of teamwork and cooperation. • Complete and conduct performance evaluations with employees on a timely basis. • Advise appropriate Human Resources personnel of any issues affecting employee morale or the working relationships within the management group. • Ensure employees are trained on and familiarized with the company to ensure a successful transition to training to work assignment. • Research and answer training-related inquiries. • Provide consultation to management with the development, and review of all plans of correction, as applicable. • Coordinate and conduct regulatory compliance and accreditation training as assigned by the supervisor. • Be accessible to all levels of management for support. • Report any complaints or concerns by individuals served, employees, or outside contacts to the supervisor. PROCESS • Know and assure implementation of all programmatic policies and procedures. • Attend agency meetings, as required. • Coordinate, assist and conduct operational specific orientation in the assigned region for new employees as well as on an ongoing basis (i.e. annual trainings). • Obtain and remain current with all certifications necessary to train required trainings. • Schedule training space and needed training equipment for all assigned training requirements. • Publish monthly training schedule to supervisor, operations, Region Business Area Executives and Human Resources as needed. • Ensure all trainings conducted remain current with applicable laws and regulations as related to the assigned region. • Develop, modify, and implement policies and procedures pertaining to related employee training topics while assuring compliance with regulatory and accrediting agencies. • Assist in the development and implementation of plans of correction pertaining to employee training and compliance. • Assist with development, implementation and ongoing analysis of process improvement reporting and systems. • Assist in the research and implementation of new technology to improve organizational process and efficiency. • Monitor and communicate EHR updates, enhancements and changes to end users. • Maintain current knowledge of all EHR software changes and updates. • Attend or conduct EHR trainings and meetings as needed. • Work on assigned process improvement projects to enhance quality of care, compliance and training. • Complete other duties as assigned by management. PROFIT • Utilize supplies and other resources in an efficient and responsible manner. • Monitor outcome measurements and provide annual reporting to supervisor. • Conduct training in an efficient manner, best utilizing company resources and employee time. QUALITY • Assist management team to address and correct any identified problems. • Conduct chart reviews to assure documentation is adhering to regulatory standards. • Evaluate and assist with the development and revision of existing new hire orientation, annual training schedule(s), material(s) and trainings for identified companies. • Ensure that trainers understand the training material presented to provide the best possible service to individuals served. • Ensure that assigned trainings are in accordance with all applicable federal, state and local laws as well as standards set forth by regulatory and accrediting agencies. • Assure plans of correction pertaining to employee training requirements and employee are completed and followed through on. • Monitor compliance with company policies and procedures and report concerns to management. • Adhere to all safety standards including but not limited to maintaining a safe work environment, reporting any problems or concerns through the appropriate channels, participating in company-sponsored safety-initiatives. Minimum Requirements: Licensed Professional Counselor or a Licensed Social Worker in Ohio is preferred. The QA & Trainer Team Lead must be responsible, mature, organized, and possess solid communication skills. He/she must be able to work independently and demonstrate sound decision-making skills. Valid Ohio driver's license, personal liability insurance, and driving record, which enable the employee to be covered by the agency's insurance policy, are required. Candidate for this position must be willing to use his/her own vehicle to transport to conduct company business. Supervisory Responsibilities: Mental Health Trainer Team Lead supervises the Mental Health Trainer Hours Worked: Monday through Friday during normal business hours, schedule must be flexible to accommodate the various needs of the individuals served and the company.

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Laboratory Support Services Supervisor - St. Charles Hospital** **Job Summary:** The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. **Essential Functions:** + Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development + Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently + Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly + Participates in committees, task forces, and improvement teams as defined + Ensures all changes within the laboratory are sufficiently validated before implementation + Other duties as assigned **Education:** + Associates Degree in Medical Technology, healthcare, or a related Science (preferred) **Certifications:** + Phlebotomy Certification (preferred, not required) **Experience:** + 5 years of experience in a clinical laboratory setting (required) + 3 years phlebotomy experience (required if supervising Phlebotomy) + Previous experience in a leadership position in a customer service environment (preferred, not required) + Experience with EKG (preferred, not required) **Skills & Abilities:** + Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making + Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************

The Team Lead, Customer Care is responsible for leading and directing their team to ensure goals, regulatory, compliance, and department standards are met. Essential Functions: Conduct regularly scheduled coaching conversations; listening and providing feedback for improved performance, and when applicable, create performance improvement plans Properly document coaching and development conversations in HR system Complete performance appraisals; write appropriate corrective actions, when needed Conduct monthly team meetings and huddles to inform, drive, and foster an environment of team building and allow for ongoing communications Analyze and leverage data to make recommendations, decisions and improve team performance Monitor key operational performance indicators on a daily, weekly, monthly basis to identify key trends and develop action plans that address opportunities Identify processes, tools, systems, and behaviors that cause negative impact on efficiency and customer service results, leading to continuous improvement solutions Build positive relationships and interactions with internal peers, leaders, and cross functional partners through strong follow through and communication Promote positive change management Facilitate timely resolution of member, provider, corporate, compliance, and any other tasks requiring deadlines Implement, enforce, and support company and departmental policies and procedures Maintain a deep understanding and stay informed on business, new product, tools, processes, etc Monitor and evaluate calls for quality, compliance, efficiency, and customer satisfaction purposes; actively participate in the internal quality program Conduct interviews and evaluate candidates for hiring purposes Performs any other job related duties as requested Education and Experience: High School or GED required Associates preferred Three (3) years of customer service experience, to include a minimum of one (1) year in a call center environment required Previous supervisory/leadership experience in a call center environment is strongly preferred Competencies, Knowledge and Skills: Intermediate proficiency level in MS Word, Excel and PowerPoint Ability to communicate verbally and in written form with a variety of levels within organization Ability to work independently and within a team environment Familiarity of the healthcare field and knowledge of Medicaid or Medicare is preferred Attention to detail Critical listening and thinking skills Coaching and development skills Strategic management skills Proper grammar usage Time management skills Conflict resolution skills Customer service oriented Leadership experience and skills Critical listening and thinking skills Decision making/problem solving skills Licensure and Certification: None required Working Conditions: General office environment; may be required to sit or stand for extended periods of time Travel is not typically required Compensation Range: $53,400.00 - $85,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-KM1

We are seeking am Assertive Community Treament (ACT) Team Lead! Athen County, OH is eligible for a sign-on bonus of $5,000! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. We are seeking a Team Leader for a newly established Assertive Community Treatment (ACT) team. The Team Leader plays a pivotal role in launching and sustaining the ACT model in accordance with the Dartmouth Assertive Community Treatment Scale (DACTS) fidelity standards. This role is 50% clinical, providing direct services to individuals with serious mental illness, and 50% administrative, offering leadership and operational support to a multidisciplinary team. This is a unique opportunity to help shape and lead a high-impact program that meets people where they are, supports recovery and independence, and fosters a culture of collaboration and excellence. The salary range for this position is $66,174.73 $ 83,280.00 based on Independent Licensure. Essential Functions: Provide direct, community-based clinical services to individuals with serious mental illness and co-occurring disorders, including assessment, treatment planning, medication support (if licensed), and crisis response. Lead daily team meetings, supervise clinical decision-making, and ensure team coordination and communication. Oversee fidelity to the ACT model as defined by DACTS, including staffing composition, caseload size, service delivery structure, and performance benchmarks. Support the recruitment, onboarding, and development of a high-functioning multidisciplinary ACT team, including community behavioral health workers, nurses, prescribers, and peer specialists. Monitor and manage team productivity, quality assurance, and documentation standards in compliance with Medicaid and other regulatory requirements. Serve as liaison with community partners, housing providers, hospitals, legal systems, and other key stakeholders. Facilitate staff development through reflective supervision, training, and ongoing performance feedback. Provide backup for team members as needed to ensure continuity of care and 24/7 coverage responsibilities. Participate in program evaluation, strategic planning, and grant or contract reporting. Help expand services to neighboring counties as needed. Other duties as assigned. Minimum Requirements: Master s degree in Social Work, Counseling, Nursing, Psychology, or a related behavioral health field. Ohio licensure is required: LISW, LPCC, LIMFT, or licensed psychologist. At least three years of experience in behavioral health service delivery, including work with individuals with serious mental illness. Supervisory or team leadership experience preferred. Strong understanding of ACT principles and the DACTS fidelity model (or willingness to be trained). Demonstrated ability to lead diverse teams with empathy, accountability, and clear communication. Knowledge of local behavioral health systems, housing, legal systems, and social services. Valid driver s license, insurance, and reliable transportation required for community-based work. Ability to thrive in a fast-paced, evolving environment with startup responsibilities. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Community Team Lead Job Description We are seeking a dynamic and experienced Community Team Lead to join our organization. The Community Team Lead will be responsible for overseeing and managing a team of community managers and coordinators to ensure the successful implementation of community engagement strategies. The ideal candidate will have a passion for building and nurturing online communities, as well as strong leadership and communication skills. Responsibilities Develop and implement community engagement strategies to drive member participation and retention Manage a team of community managers and coordinators, providing guidance and support as needed Monitor and analyze community metrics to track progress and identify areas for improvement Collaborate with cross-functional teams to integrate community initiatives into overall marketing and business strategies Serve as the primary point of contact for community members, addressing inquiries and concerns in a timely and professional manner Organize and facilitate community events, both online and offline, to foster connections and build relationships among members Qualifications Bachelor's degree in Marketing, Communications, or related field 3+ years of experience in community management or related role Strong leadership and team management skills Excellent written and verbal communication skills Proficiency in social media platforms and community management tools Ability to think creatively and strategically to drive engagement and growth

A Great Opportunity Full Time M-F Must be flexible Occasional evening or weekend shift At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! Responsibilities may include: Managing a team of TBS Specialist by providing professional support, training and mentorship. Managing a caseload of clients at 30% productivity. Connecting clients with community resources. Ensuring that the treatment/behavior plan is being followed. Ensuring all required documentation is completed and sent to the appropriate supervisor. Communicating and following up as needed regarding the client's status. Working collaboratively with those providing therapy, counseling and/or psychiatric services. Requirements for this position include: Bachelor's degree in Social Work or a related field. Experience in community-based case management. Managerial experience is preferred. Valid driver's license, car insurance and reliable transportation. Willingness to travel throughout assigned service area. What ViaQuest can offer you: Comprehensive training. Monthly productivity incentive bonus. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Flexible scheduling. Employee referral bonus program. About ViaQuest Psychiatric & Behavioral Solutions To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit ****************************************************************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! **************************************************************

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Full time Team Lead Position at Marion General Hospital. 3pm to 11:30pm Assist patients/families with financial arrangements for hospital charges prior to admission, in-house, and at discharge; identifies those persons who may be in need of financial assistance or eligible for assistance from outside agencies. Answers questions and handles problems to resolve concerns of patients, such as incorrect insurance information or payment posting errors. Follow-up with correspondence or calls to patients. Assists patients with cost information. Responsible for training new staff. Serves as lead to lower level Patient Registration Reps for questions and problems. May serve as lead to lower level office and registration staff. **Responsibilities And Duties:** 15% Assists in supervising Patient Registrars and Scheduling/Bed Management Coordinators; assists in training new employees, performs training sessions for each new employee, attends workshops and seminars to maintain knowledge of current registration trends. 20% Assists in distribution of work among employees to ensure patients are registered efficiently and promptly; assists in processing employee's pay records, schedules vacations, and schedules to cover for those on vacation or out due to illness. 15% Assists in supervision and responsibility for completion of all interviewing and clerical tasks required to obtain registration information and to process patient registrations; mails patient questionnaire and updates each patient reservation file maintaining accurate patient records prior to patient arrival to ensure efficient registration of patients at time of admission; pre-registers patient by phone and from computer database, prints pre-registration packets, prepares charts and arm bands. Contacts patient, guarantor/third party Payor. Confirms medical coverage benefits and insurance information. 15% Interviews incoming patients and records information. Assists in training of patient flow to determine number of staff needed to address patient registration needs; interviews patient to obtain identifying information and applies data in computer database. 15% Performs duties of Bed Scheduler. Takes reservations by phone for patients from physicians; coordinates cancellations and rescheduling with Bed Control; takes calls from various areas of the hospital regarding admission or transfer; prepares new armbands for patients; may perform duties of bed scheduler in assigning beds, making transfers, recording releases, births and deaths and completing bed requests. May work in multiple work areas performing registration related duties. 15% Assists in supervision of decentralized Registration sites ADS/OPS, Endoscopy, others as developed d ; responsible for opening ADS/OPS registration center each weekday morning and preparing hospitality functions; assists in supervision of processing paper registrations and maintaining communication channels with departments. Assists in supervision of managing recurring department accounts. 5% Performs other related Registration department functions. Assists in completion of statistics reports for department. Assists in ordering department supplies and maintaining control of supplies. Assists with all equipment maintenance and repair, and initiating steps to correct computer software problems. Works system reports and notifies staff of error. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent customer service skills. Knowledge of worker s compensation and health insurance. Familiarity with medical terminology. 1-2 yrs. related Experience . **Work Shift:** Evening **Scheduled Weekly Hours :** 40 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Job DescriptionSalary: $19.50 an hour Caf Team Lead Nourish Caf Neighborhood Health Association Toledo, OH Job Type: Full-Time, Non-Exempt Schedule: Monday Friday (no weekends or holidays), 40 hours per week Starting Pay: $19.50 per hour Location: Nourish Caf at Nexus Health Care Toledo, Ohio Position Summary: Neighborhood Health Association (NHA) is seeking a full-time Caf Team Lead to oversee day-to-day operations of the Nourish Caf, located inside Nexus Health Care. The Caf Team Lead supports the Caf Manager in ensuring smooth service delivery, maintaining cleanliness and safety standards, and supervising Caf Attendants. This position also plays a key role in implementing NHAs Job Readiness Program, which equips program participants with foundational employment skills, customer service experience, and hands-on training in a real-time caf environment. This position is ideal for a service-oriented leader with a passion for community workforce development and the food service industry. Key Responsibilities: Lead daily caf operations and serve in all caf roles as needed to support smooth workflow. Maintain compliance with local health department regulations, and follow all food safety and sanitation protocols. Serve as acting manager in the absence of the Caf Manager. Ensure a clean, stocked, and welcoming environment for all guests. Deliver excellent customer service and maintain courteous, professional communication with guests and staff. Maintain working knowledge of the full menu, including ingredient and product availability. Maintain and promote a safe and hazard-free working environment for all team members and caf participants. Facilitate NHAs Job Readiness Program by providing one-on-one coaching, classroom-style training, and practical caf instruction. Utilize standardized training materials and provide input for program improvements. Monitor progress of Job Readiness Program participants and provide feedback, encouragement, and support as needed. Perform additional duties as assigned to support caf operations and program success. Position Requirements: High school diploma or GED required. Minimum of 1 year of experience in retail or food service required. ServSafe Manager Certification required (or willingness to obtain upon hire). Previous experience providing direct training or instruction in a professional or workforce development setting preferred. Excellent customer service and interpersonal communication skills. Ability to lead by example, work independently, and contribute as part of a team. Strong organizational and problem-solving skills with the ability to work in a fast-paced environment. Basic computer proficiency required. Must be able to lift up to 50 pounds occasionally. Must demonstrate initiative, sound judgment, and professionalism. Ability to work with individuals from diverse backgrounds with patience and respect. Compensation & Benefits: Starting Pay: $19.50/hour Full-time weekday schedule with no nights, weekends, or holidays. Comprehensive benefits package, including: Medical, Dental, Vision, and Life Insurance 403(b) Retirement Plan with Employer Match Generous Paid Time Off (PTO) 11 Paid Holidays Employee Assistance Program (EAP) About NHA: Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio. For over 50 years, NHA has been dedicated to delivering accessible, high-quality healthcare and support services to the underserved. With 12 locations across Lucas County, our services include adult medicine, pediatrics, dental care, behavioral health, pharmacy, lab services, womens health, healthcare for the homeless, and senior services. Through partnerships with ProMedica, Mercy Health, and the University of Toledo Medical Center, NHA continues to expand its reach and improve health outcomes across the region. Join Our Mission: If youre passionate about food service, community engagement, and supporting individuals in gaining valuable job skills, we invite you to apply and become part of our mission-driven team. Second Chance Employer: Neighborhood Health Association is a second-chance employer; however, full transparency is required. Applicants must disclose any background history, including arrests, convictions, probation, incarceration, DUIs, or related matterseven if advised they may not appear on a background check. Failure to disclose may result in withdrawal of any job offer or termination of the hiring process. NHA is a drug-free workplace and an Equal Opportunity Employer. Apply Today!